# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=461

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 462

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## [Can I change the domain name - without a clean install?](https://meta.discourse.org/t/can-i-change-the-domain-name-without-a-clean-install/203968)

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**Author:** [@Hugh\_Evans](https://meta.discourse.org/u/Hugh_Evans)\
**Replies:** 1\
**Last updated:** [September 19, 2021, 6:55pm UTC](https://meta.discourse.org/t/can-i-change-the-domain-name-without-a-clean-install/203968 "2021-09-19T18:55:55Z")

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I have been trying Discourse and really like it… knowing what I know now I would like to change the domain name. Is it possible to change the domain name of my deployment?

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## [Different number of folders in Blackblaze bucket for 2 discourse sites](https://meta.discourse.org/t/different-number-of-folders-in-blackblaze-bucket-for-2-discourse-sites/203952)

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**Author:** [@tenzan](https://meta.discourse.org/u/tenzan)\
**Replies:** 1\
**Last updated:** [September 19, 2021, 1:58pm UTC](https://meta.discourse.org/t/different-number-of-folders-in-blackblaze-bucket-for-2-discourse-sites/203952 "2021-09-19T13:58:47Z")

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I have 2 discourse app installed on a different DO droplets. For both sites, I used blackblaze and cloudflare and settings are same. Today, accidentally I found out one of buckets have additionally tombstone folder. C…

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## [Can someone please help me to add avatar flair image?](https://meta.discourse.org/t/can-someone-please-help-me-to-add-avatar-flair-image/203943)

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**Author:** [@jainashrith](https://meta.discourse.org/u/jainashrith)\
**Replies:** 3\
**Last updated:** [September 19, 2021, 10:01am UTC](https://meta.discourse.org/t/can-someone-please-help-me-to-add-avatar-flair-image/203943 "2021-09-19T10:01:37Z")

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Hey there! Could anyone please tell me how to add badge beside profile picture? Something like this? Any help would be appreciated!

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## [Managed discourse hosting for a couple of friends](https://meta.discourse.org/t/managed-discourse-hosting-for-a-couple-of-friends/203023)

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**Author:** [@fzzz](https://meta.discourse.org/u/fzzz)\
**Replies:** 13\
**Last updated:** [September 19, 2021, 1:22am UTC](https://meta.discourse.org/t/managed-discourse-hosting-for-a-couple-of-friends/203023 "2021-09-19T01:22:43Z")

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Hello. Please, what is the best way to host a private Discourse instance just for a group of 7 people? I know how to install on a VPS and such but I rather to pay for it. Tho, the most suitable option I could find so fa…

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## [Restarted VM; now \`/admin/upgrade\` page fails to load, JS requests fail, some avatar images 404ing](https://meta.discourse.org/t/restarted-vm-now-admin-upgrade-page-fails-to-load-js-requests-fail-some-avatar-images-404ing/203465)

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**Author:** [@alxndr](https://meta.discourse.org/u/alxndr)\
**Replies:** 10\
**Last updated:** [September 18, 2021, 6:48pm UTC](https://meta.discourse.org/t/restarted-vm-now-admin-upgrade-page-fails-to-load-js-requests-fail-some-avatar-images-404ing/203465 "2021-09-18T18:48:22Z")

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Background info: site is lot.almost-dead.net, version 2.8.0.beta4, hosted on Google Cloud/Compute; I followed the official docker-based guide to set it up. (I’m proficient with browser front-end tech and understand the b…

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## [How do I make automated weekly summary newsletter to community members?](https://meta.discourse.org/t/how-do-i-make-automated-weekly-summary-newsletter-to-community-members/203910)

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**Author:** [@aabulkhairov](https://meta.discourse.org/u/aabulkhairov)\
**Replies:** 4\
**Last updated:** [September 18, 2021, 6:28pm UTC](https://meta.discourse.org/t/how-do-i-make-automated-weekly-summary-newsletter-to-community-members/203910 "2021-09-18T18:28:23Z")

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Ghost Forum (https://forum.ghost.org, which is a discourse engine) sends me a weekly newsletter about top discussions/threads last week. I like this. I want to implement the same feature in my own discourse community. Ho…

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## [Do description help in the seo?](https://meta.discourse.org/t/do-description-help-in-the-seo/203888)

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**Author:** [@Zackie](https://meta.discourse.org/u/Zackie)\
**Replies:** 2\
**Last updated:** [September 18, 2021, 12:20pm UTC](https://meta.discourse.org/t/do-description-help-in-the-seo/203888 "2021-09-18T12:20:38Z")

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Does the description of community help in the SEO (optimization) of the website?

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## [Setting up Discourse](https://meta.discourse.org/t/setting-up-discourse/203873)

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**Author:** [@Zackie](https://meta.discourse.org/u/Zackie)\
**Replies:** 15\
**Last updated:** [September 18, 2021, 11:09am UTC](https://meta.discourse.org/t/setting-up-discourse/203873 "2021-09-18T11:09:56Z")

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Hi all! I hope you’re doing good, I’m a newbie to all of this I’m stuck on connecting these three mailgun, with my domain and with the digital ocean -I have my Mailgun account -Domain (also have professional email and…

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## [Meta Discourse Post not loading till the End in Mobile | Stuck at the last](https://meta.discourse.org/t/meta-discourse-post-not-loading-till-the-end-in-mobile-stuck-at-the-last/203879)

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**Author:** [@UnicornX](https://meta.discourse.org/u/UnicornX)\
**Replies:** 1\
**Last updated:** [September 18, 2021, 8:16am UTC](https://meta.discourse.org/t/meta-discourse-post-not-loading-till-the-end-in-mobile-stuck-at-the-last/203879 "2021-09-18T08:16:27Z")

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Hey Awesome Discoures Team! I was browsing your forum meta.discourse.com on mobile and found a glitch when I scroll the posts in a topic ( Topics with large replies like 30 -40 or more) till the end. The first 90% of …

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## [Gsub producing different results running the same code](https://meta.discourse.org/t/gsub-producing-different-results-running-the-same-code/203837)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 3\
**Last updated:** [September 17, 2021, 8:47pm UTC](https://meta.discourse.org/t/gsub-producing-different-results-running-the-same-code/203837 "2021-09-17T20:47:49Z")

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Maybe this is a stackoverflow question and I don’t understand what gsub does~~, but this looks like bizarre ruby behavior that I wonder if it could somehow be the ruby image?~~ I get the same results in irb on my local m…

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## [‘Register’ button not switching to ‘join’](https://meta.discourse.org/t/register-button-not-switching-to-join/297583)

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**Author:** [@nadhem.hanin](https://meta.discourse.org/u/nadhem.hanin)\
**Replies:** 4\
**Last updated:** [September 17, 2021, 6:28pm UTC](https://meta.discourse.org/t/register-button-not-switching-to-join/297583 "2021-09-17T18:28:43Z")

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Hi! Thanks for the amazing work. I believe this is a big feature for all discourse isntances. On my case, I successfuly integrated the plugin via the API. made the configurations required and I’m now able to create web…

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## [Group activity shows it for all groups](https://meta.discourse.org/t/group-activity-shows-it-for-all-groups/203820)

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**Author:** [@Wall-E](https://meta.discourse.org/u/Wall-E)\
**Replies:** 1\
**Last updated:** [September 17, 2021, 4:38pm UTC](https://meta.discourse.org/t/group-activity-shows-it-for-all-groups/203820 "2021-09-17T16:38:55Z")

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In groups management page, clicking on the members tab shows all members of the group. Same for messages, it shows the messages exchange within the group. But clicking on activity shows the activity not just for the sele…

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## [POP3 polling: "Sorry an error has occured"](https://meta.discourse.org/t/pop3-polling-sorry-an-error-has-occured/203810)

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**Author:** [@NRaj](https://meta.discourse.org/u/NRaj)\
**Replies:** 0\
**Last updated:** [September 17, 2021, 12:21pm UTC](https://meta.discourse.org/t/pop3-polling-sorry-an-error-has-occured/203810 "2021-09-17T12:21:03Z")

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I have Discourse up and running and wish to enable POP3 polling. I have our office mail server and I checked that POP3 works with plain text on port 110 (unencrypted is ok because it is on private LAN) There is now a me…

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## [Sending a private message automatically to new users?](https://meta.discourse.org/t/sending-a-private-message-automatically-to-new-users/150205)

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**Author:** [@omerk](https://meta.discourse.org/u/omerk)\
**Replies:** 7\
**Last updated:** [September 17, 2021, 11:33am UTC](https://meta.discourse.org/t/sending-a-private-message-automatically-to-new-users/150205 "2021-09-17T11:33:03Z")

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Is there a way for me to automatically send a private message from my account to every new user? I’m running a members-only forum and want to start a private message thread with every new user. Instead of waiting for th…

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## [Hide Category Topics From Latest Topics](https://meta.discourse.org/t/hide-category-topics-from-latest-topics/203734)

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**Author:** [@kyle\_boyce](https://meta.discourse.org/u/kyle_boyce)\
**Replies:** 5\
**Last updated:** [September 17, 2021, 10:09am UTC](https://meta.discourse.org/t/hide-category-topics-from-latest-topics/203734 "2021-09-17T10:09:35Z")

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Hi there, I’m wondering if it’s possible to hide topics posted under a certain category from the latest topics section

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## [Disable email verification for SSO](https://meta.discourse.org/t/disable-email-verification-for-sso/148086)

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**Author:** [@mat-mcloughlin](https://meta.discourse.org/u/mat-mcloughlin)\
**Replies:** 12\
**Last updated:** [September 17, 2021, 9:26am UTC](https://meta.discourse.org/t/disable-email-verification-for-sso/148086 "2021-09-17T09:26:47Z")

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Hey, I’ve set up discourse to use Auth0 as the SSO provider. The problem I have is that when a user registers they are recieving two verification emails. One from auth0 and one from discourse. Is there anyway to disabl…

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## [Why I can see all other users activity in the in site notification?](https://meta.discourse.org/t/why-i-can-see-all-other-users-activity-in-the-in-site-notification/203741)

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**Author:** [@outanhei](https://meta.discourse.org/u/outanhei)\
**Replies:** 2\
**Last updated:** [September 17, 2021, 3:43am UTC](https://meta.discourse.org/t/why-i-can-see-all-other-users-activity-in-the-in-site-notification/203741 "2021-09-17T03:43:49Z")

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I just published my community, but I found that I can see all the users’ activities in the notification on the top right corner. Even for the message between other two people. Why is that? Is there any settings about not…

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## [Show customisable message on private topics/categories?](https://meta.discourse.org/t/show-customisable-message-on-private-topics-categories/102473)

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**Author:** [@gnyma](https://meta.discourse.org/u/gnyma)\
**Replies:** 4\
**Last updated:** [November 22, 2018, 9:26am UTC](https://meta.discourse.org/t/show-customisable-message-on-private-topics-categories/102473 "2018-11-22T09:26:36Z")

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Hi guys, I’m running an online school with the forum, and was wondering if there’s a theme component or a plugin that will display a customizable message to display on private categories? Here’s my scenario: I’ve set …

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## [Permissions in certain category](https://meta.discourse.org/t/permissions-in-certain-category/203739)

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**Author:** [@kyle\_boyce](https://meta.discourse.org/u/kyle_boyce)\
**Replies:** 9\
**Last updated:** [September 16, 2021, 6:30pm UTC](https://meta.discourse.org/t/permissions-in-certain-category/203739 "2021-09-16T18:30:28Z")

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Is it possible to have posts in a certain category: Allow everyone to create a post Only allow author and staff to reply Allow everyone to see posts - only author and staff can reply

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## [Is this a sane idea to setup discourse on App Engine flexible environment?](https://meta.discourse.org/t/is-this-a-sane-idea-to-setup-discourse-on-app-engine-flexible-environment/84761)

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**Author:** [@ballistic](https://meta.discourse.org/u/ballistic)\
**Replies:** 3\
**Last updated:** [September 16, 2021, 3:55pm UTC](https://meta.discourse.org/t/is-this-a-sane-idea-to-setup-discourse-on-app-engine-flexible-environment/84761 "2021-09-16T15:55:50Z")

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There is a community post about how to set up discourse on App Engine Flexible environment: https://github.com/GoogleCloudPlatform/community/blob/master/tutorials/setting-up-ruby-discourse.md I have difficulty to deplo…

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## [Reply by email stops working](https://meta.discourse.org/t/reply-by-email-stops-working/203742)

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**Author:** [@nachotester](https://meta.discourse.org/u/nachotester)\
**Replies:** 1\
**Last updated:** [September 16, 2021, 3:33pm UTC](https://meta.discourse.org/t/reply-by-email-stops-working/203742 "2021-09-16T15:33:34Z")

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I have reply-by-email set up working back in June with the mail receiver docker container. I’m not sure what has happened (I haven’t done any upgrade since), but the server can no longer process incoming emails. Mail r…

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## [Buttons of Discourse in text](https://meta.discourse.org/t/buttons-of-discourse-in-text/203733)

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**Author:** [@Jagster](https://meta.discourse.org/u/Jagster)\
**Replies:** 2\
**Last updated:** [September 16, 2021, 2:54pm UTC](https://meta.discourse.org/t/buttons-of-discourse-in-text/203733 "2021-09-16T14:54:12Z")

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Quite basic question, I reckon. I’m trying to write docs to my users (mostly from Facebook with veri limited skills and will to learn). So just text like ”click button where stands Answer is not quite enough. I have to …

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## [Implement a support level differentiation](https://meta.discourse.org/t/implement-a-support-level-differentiation/203709)

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**Author:** [@lavrenkov](https://meta.discourse.org/u/lavrenkov)\
**Replies:** 6\
**Last updated:** [September 16, 2021, 12:59pm UTC](https://meta.discourse.org/t/implement-a-support-level-differentiation/203709 "2021-09-16T12:59:56Z")

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Hi! We are planning to implement multi-tier pricing. Each package will have different terms of support. So we need to make it convenient on the forum for customers and the support team. Let’s say we have 3 tiers: Free…

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## [Discourse with SSO from Nextcloud](https://meta.discourse.org/t/discourse-with-sso-from-nextcloud/174851)

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**Author:** [@ifeabc](https://meta.discourse.org/u/ifeabc)\
**Replies:** 13\
**Last updated:** [September 16, 2021, 6:57am UTC](https://meta.discourse.org/t/discourse-with-sso-from-nextcloud/174851 "2021-09-16T06:57:04Z")

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Couldn’t find a guide for this. But what I’d like to do is to “integrate” Discourse as an “app” inside the open source collaborative environment Nextcloud. I believe this is done by opening Discourse - kind of like an if…

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## [New install email not working "shadowed so this will be ignored"](https://meta.discourse.org/t/new-install-email-not-working-shadowed-so-this-will-be-ignored/203682)

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**Author:** [@AndreTechExec](https://meta.discourse.org/u/AndreTechExec)\
**Replies:** 2\
**Last updated:** [September 16, 2021, 1:41am UTC](https://meta.discourse.org/t/new-install-email-not-working-shadowed-so-this-will-be-ignored/203682 "2021-09-16T01:41:33Z")

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After a brand new clean install, I’ve been unable to get email to function. I have followed every step of the troubleshooting guide here I am using Zoho mail The mail settings are pretty simple: DISCOURSE\_SMTP\_ADDRES…

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## [User menu messages glyph in header with new message indicator?](https://meta.discourse.org/t/user-menu-messages-glyph-in-header-with-new-message-indicator/164494)

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**Author:** [@paulrudy](https://meta.discourse.org/u/paulrudy)\
**Replies:** 1\
**Last updated:** [September 15, 2021, 7:46pm UTC](https://meta.discourse.org/t/user-menu-messages-glyph-in-header-with-new-message-indicator/164494 "2021-09-15T19:46:23Z")

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Hello Discourse wizards, I’d like to do some or all of the following, if possible, within a theme (I don’t have think I have the chops to do understand how to make a plugin yet): insert the messages glyph from the use…

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## [How to check that email summaries are being received](https://meta.discourse.org/t/how-to-check-that-email-summaries-are-being-received/203652)

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**Author:** [@Fraudoctor](https://meta.discourse.org/u/Fraudoctor)\
**Replies:** 1\
**Last updated:** [September 15, 2021, 4:26pm UTC](https://meta.discourse.org/t/how-to-check-that-email-summaries-are-being-received/203652 "2021-09-15T16:26:36Z")

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Hello! Is there a way to make sure people are receiving email updates from the site? I have directly messaged (to see if they are getting notifications in email) a few people without reply. Could something be off on the…

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## [After Installation Discourse is unable to send Verification email](https://meta.discourse.org/t/after-installation-discourse-is-unable-to-send-verification-email/202834)

<div class="topic-metadata">

**Author:** [@Hitesh\_Dubey](https://meta.discourse.org/u/Hitesh_Dubey)\
**Replies:** 12\
**Last updated:** [September 15, 2021, 3:05pm UTC](https://meta.discourse.org/t/after-installation-discourse-is-unable-to-send-verification-email/202834 "2021-09-15T15:05:36Z")

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Hi, I have installed Discourse and after that i view following register page but email confirmation email not receiving. Even i have written email settings in app.xml also during discourse setup script. But No success i…

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## [Dump all conversations in a file and structured data](https://meta.discourse.org/t/dump-all-conversations-in-a-file-and-structured-data/202351)

<div class="topic-metadata">

**Author:** [@Wall-E](https://meta.discourse.org/u/Wall-E)\
**Replies:** 7\
**Last updated:** [September 15, 2021, 1:03pm UTC](https://meta.discourse.org/t/dump-all-conversations-in-a-file-and-structured-data/202351 "2021-09-15T13:03:18Z")

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This question is similar to this one: Does Discourse support export conversations as an organized bulk of data? but we are looking for a way to do some NLP on all conversations of our Discourse site. Someone in our team…

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## [uMap embedding (custom OpenStreetMap maps)](https://meta.discourse.org/t/umap-embedding-custom-openstreetmap-maps/203620)

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**Author:** [@AquaL1te](https://meta.discourse.org/u/AquaL1te)\
**Replies:** 1\
**Last updated:** [September 15, 2021, 10:41am UTC](https://meta.discourse.org/t/umap-embedding-custom-openstreetmap-maps/203620 "2021-09-15T10:41:21Z")

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Continuing the discussion from OpenStreet maps embedding: I want to embed the uMap below, but it’s not working. I added the domain (https://umap.openstreetmap.fr) to the “allowed iframes” but that only shows the “See ful…

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