# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=467

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 468

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## [Does the current discourse support "partial match search" in topic's title?](https://meta.discourse.org/t/does-the-current-discourse-support-partial-match-search-in-topics-title/101509)

<div class="topic-metadata">

**Author:** [@nujabes](https://meta.discourse.org/u/nujabes)\
**Replies:** 2\
**Last updated:** [August 23, 2021, 6:52am UTC](https://meta.discourse.org/t/does-the-current-discourse-support-partial-match-search-in-topics-title/101509 "2021-08-23T06:52:19Z")

</div>

It doesn’t work on my discourse. For example, my discourse has the title, “approximately.” When I search with “approx”, the suggested search results will show up. When I search with “mately”, the suggested search resu…

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## [Restrict pm sending to only specific group](https://meta.discourse.org/t/restrict-pm-sending-to-only-specific-group/201369)

<div class="topic-metadata">

**Author:** [@OverseersMight](https://meta.discourse.org/u/OverseersMight)\
**Replies:** 1\
**Last updated:** [August 23, 2021, 12:26am UTC](https://meta.discourse.org/t/restrict-pm-sending-to-only-specific-group/201369 "2021-08-23T00:26:36Z")

</div>

I am looking to make it so users can only send private messages to specific groups, We have to follow a strict youth protection protocol, so we can’t have teens sending messages to other teens. I want to make it so they …

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## [Change user's email without verification](https://meta.discourse.org/t/change-users-email-without-verification/66602)

<div class="topic-metadata">

**Author:** [@carlokok](https://meta.discourse.org/u/carlokok)\
**Replies:** 10\
**Last updated:** [August 22, 2021, 11:50pm UTC](https://meta.discourse.org/t/change-users-email-without-verification/66602 "2021-08-22T23:50:55Z")

</div>

Maybe I’m missing something obvious, but I cannot find it. As an admin, can I change someone’s email address without them having to verify it?

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## [Stop using Amazon s3 for uploads](https://meta.discourse.org/t/stop-using-amazon-s3-for-uploads/107286)

<div class="topic-metadata">

**Author:** [@discourseuser100](https://meta.discourse.org/u/discourseuser100)\
**Replies:** 51\
**Last updated:** [August 22, 2021, 7:19pm UTC](https://meta.discourse.org/t/stop-using-amazon-s3-for-uploads/107286 "2021-08-22T19:19:40Z")

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I want to stop using Amazon s3 for uploads. I’ve not done a rake task like this so want to check things before I run on the live environment. My plan is to use a clone of my live server to test the rake task uploads:mi…

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## [Change mention from username to a name?](https://meta.discourse.org/t/change-mention-from-username-to-a-name/201310)

<div class="topic-metadata">

**Author:** [@OverseersMight](https://meta.discourse.org/u/OverseersMight)\
**Replies:** 4\
**Last updated:** [August 22, 2021, 9:07pm UTC](https://meta.discourse.org/t/change-mention-from-username-to-a-name/201310 "2021-08-22T21:07:21Z")

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How would I go about changing the appearance of a mention to be instead of @usernamefieldhere to @fullnamefieldhere. For example @OverseersMight would be @ John Doe. (If my name was john doe) Sorry for the mention john…

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## [Make topic dates be full dates](https://meta.discourse.org/t/make-topic-dates-be-full-dates/201342)

<div class="topic-metadata">

**Author:** [@OverseersMight](https://meta.discourse.org/u/OverseersMight)\
**Replies:** 2\
**Last updated:** [August 22, 2021, 6:40pm UTC](https://meta.discourse.org/t/make-topic-dates-be-full-dates/201342 "2021-08-22T18:40:35Z")

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How would I go about changing the date displayed to a full date, for example: August '15 for a post in 2015 turns into August 7th, 2015. Couldn’t find a setting for this.

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## [Too many redirects when reverse proxying to Discourse from a different server](https://meta.discourse.org/t/too-many-redirects-when-reverse-proxying-to-discourse-from-a-different-server/101590)

<div class="topic-metadata">

**Author:** [@jaesung2061](https://meta.discourse.org/u/jaesung2061)\
**Replies:** 0\
**Last updated:** [November 8, 2018, 5:27am UTC](https://meta.discourse.org/t/too-many-redirects-when-reverse-proxying-to-discourse-from-a-different-server/101590 "2018-11-08T05:27:46Z")

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I set up Discourse on the domain discuss.example.com and i’m trying to make it so that realsite.com/discuss (different machine) proxies the request to discuss.example.com/discuss. I’ve already set up the subdirectory acc…

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## [Any Direct URL To New Topic Page?](https://meta.discourse.org/t/any-direct-url-to-new-topic-page/101602)

<div class="topic-metadata">

**Author:** [@jidetheblogger](https://meta.discourse.org/u/jidetheblogger)\
**Replies:** 2\
**Last updated:** [November 8, 2018, 12:00pm UTC](https://meta.discourse.org/t/any-direct-url-to-new-topic-page/101602 "2018-11-08T12:00:38Z")

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Just wondering if there could be any direct link to the “new topic” page. If you are logged in, you can post new topic else you will be required to sign in. Does anything of such exits in discourse?

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## [How to redirect to another url when auth failed](https://meta.discourse.org/t/how-to-redirect-to-another-url-when-auth-failed/201264)

<div class="topic-metadata">

**Author:** [@cxlearndiscourse](https://meta.discourse.org/u/cxlearndiscourse)\
**Replies:** 1\
**Last updated:** [August 19, 2023, 9:58am UTC](https://meta.discourse.org/t/how-to-redirect-to-another-url-when-auth-failed/201264 "2023-08-19T09:58:55Z")

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I would like to redirect to another url when auth failed. Any idea please thanks! plugins myplugin lib auth my\_auth\_controller.rb def after\_authenticate(auth\_hash) if not auth…

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## [DigitalOcean: Port 443 of computer does not appear to be accessible](https://meta.discourse.org/t/digitalocean-port-443-of-computer-does-not-appear-to-be-accessible/201253)

<div class="topic-metadata">

**Author:** [@tenzan](https://meta.discourse.org/u/tenzan)\
**Replies:** 2\
**Last updated:** [August 21, 2021, 2:07pm UTC](https://meta.discourse.org/t/digitalocean-port-443-of-computer-does-not-appear-to-be-accessible/201253 "2021-08-21T14:07:26Z")

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Hi, I saw there are many posts on the same issue, but they were not helpful. I have installed Discourse using DigitalOcean’s Marketplace. I’m having this error Checking your domain name . . . WARNING: Port 443 of com…

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## [First post approval](https://meta.discourse.org/t/first-post-approval/201159)

<div class="topic-metadata">

**Author:** [@Maxpain](https://meta.discourse.org/u/Maxpain)\
**Replies:** 4\
**Last updated:** [August 21, 2021, 1:10pm UTC](https://meta.discourse.org/t/first-post-approval/201159 "2021-08-21T13:10:30Z")

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Hi! I’ve just set up my Discourse installation and can’t set up posts & topic approvals for new users with TL0. Despite my settings new users with TL0 still can create topics and posts without any approval.

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## [Can't use \<small\> tag on multiple lines](https://meta.discourse.org/t/cant-use-small-tag-on-multiple-lines/201233)

<div class="topic-metadata">

**Author:** [@cockroach](https://meta.discourse.org/u/cockroach)\
**Replies:** 3\
**Last updated:** [August 21, 2021, 10:28am UTC](https://meta.discourse.org/t/cant-use-small-tag-on-multiple-lines/201233 "2021-08-21T10:28:29Z")

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output: (1) first line (2) second line (3) third line (4) this is a link: https://meta.discourse.org (5) here we go source: \<small\> (1) first line (2) second line (3) third line (4) this is a link: https://meta…

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## [Destroy missing upload topic](https://meta.discourse.org/t/destroy-missing-upload-topic/201221)

<div class="topic-metadata">

**Author:** [@chratec](https://meta.discourse.org/u/chratec)\
**Replies:** 0\
**Last updated:** [August 21, 2021, 4:17am UTC](https://meta.discourse.org/t/destroy-missing-upload-topic/201221 "2021-08-21T04:17:16Z")

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Hi, I would like to take bulk action to delete all post with missing upload image: \> rake posts:missing\_uploads 70782 post uploads are missing. 61037 uploads are missing. 23249 of 216049 posts are affected. \> …

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## [Run-together markdown formatting mixed with html makes images not load](https://meta.discourse.org/t/run-together-markdown-formatting-mixed-with-html-makes-images-not-load/199445)

<div class="topic-metadata">

**Author:** [@mattdm](https://meta.discourse.org/u/mattdm)\
**Replies:** 13\
**Last updated:** [August 20, 2021, 11:19pm UTC](https://meta.discourse.org/t/run-together-markdown-formatting-mixed-with-html-makes-images-not-load/199445 "2021-08-20T23:19:37Z")

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Here’s a snippet of a post created on the Fedora Project discussion site from our Community Blog: \<p\>Tell us what you think. Would you use this as your homepage now that it has a search engine field? How do you think we…

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## [Delete all users not in a specific group](https://meta.discourse.org/t/delete-all-users-not-in-a-specific-group/198804)

<div class="topic-metadata">

**Author:** [@nathank](https://meta.discourse.org/u/nathank)\
**Replies:** 1\
**Last updated:** [August 20, 2021, 10:02pm UTC](https://meta.discourse.org/t/delete-all-users-not-in-a-specific-group/198804 "2021-08-20T22:02:04Z")

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As part of a Discourse to Discourse migration / merger I’m trying to delete all of the users that are not in a specific group. I tried this in the rails console: User.joins(:group\_users).where.not(group\_users:{group\_id…

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## [Mailing list skips some posts](https://meta.discourse.org/t/mailing-list-skips-some-posts/191403)

<div class="topic-metadata">

**Author:** [@Mark\_Schmucker](https://meta.discourse.org/u/Mark_Schmucker)\
**Replies:** 4\
**Last updated:** [August 20, 2021, 8:23pm UTC](https://meta.discourse.org/t/mailing-list-skips-some-posts/191403 "2021-08-20T20:23:22Z")

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We come from a Google Groups background and many users still rely on mailing list mode. Some mailing list emails, from the same topic, are not sent. Here is an example for a single user, from the email sent page. Why wer…

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## [Force only full name](https://meta.discourse.org/t/force-only-full-name/201146)

<div class="topic-metadata">

**Author:** [@OverseersMight](https://meta.discourse.org/u/OverseersMight)\
**Replies:** 3\
**Last updated:** [August 20, 2021, 6:29pm UTC](https://meta.discourse.org/t/force-only-full-name/201146 "2021-08-20T18:29:18Z")

</div>

Is there a way to make it so that users only have a name option and that usernames are completely hidden \\ removed? It’s a fairly formal website so I want people using usernames not display names. Thanks!

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## [API: Get all private messages sent to a group](https://meta.discourse.org/t/api-get-all-private-messages-sent-to-a-group/200989)

<div class="topic-metadata">

**Author:** [@Fares\_Droubi1](https://meta.discourse.org/u/Fares_Droubi1)\
**Replies:** 1\
**Last updated:** [August 20, 2021, 6:24pm UTC](https://meta.discourse.org/t/api-get-all-private-messages-sent-to-a-group/200989 "2021-08-20T18:24:38Z")

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Hi there, How can I get all private messages sent to a group, such an endpoint don’t exists in the docs. Thanks, Fares

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## [Best way to pick a random reply?](https://meta.discourse.org/t/best-way-to-pick-a-random-reply/201148)

<div class="topic-metadata">

**Author:** [@sok777](https://meta.discourse.org/u/sok777)\
**Replies:** 2\
**Last updated:** [August 20, 2021, 4:18pm UTC](https://meta.discourse.org/t/best-way-to-pick-a-random-reply/201148 "2021-08-20T16:18:28Z")

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I want to try and do a little competition to encourage more participation asking each user to reply to a post with some fun comment for a chance to win some prize. Is there a good way to easily pick a reply at random? A…

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## [Possible to run a report for most posts within community?](https://meta.discourse.org/t/possible-to-run-a-report-for-most-posts-within-community/101558)

<div class="topic-metadata">

**Author:** [@writermom](https://meta.discourse.org/u/writermom)\
**Replies:** 2\
**Last updated:** [November 7, 2018, 8:46pm UTC](https://meta.discourse.org/t/possible-to-run-a-report-for-most-posts-within-community/101558 "2018-11-07T20:46:00Z")

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I’m currently running a community using Discourse and I know that I can sort the users by their most read topics and posts but what I’m looking for is how to identify which users have created the most posts and/or topics…

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## [Custom Latex package](https://meta.discourse.org/t/custom-latex-package/201078)

<div class="topic-metadata">

**Author:** [@Paari\_Vendhan](https://meta.discourse.org/u/Paari_Vendhan)\
**Replies:** 1\
**Last updated:** [August 20, 2021, 1:22pm UTC](https://meta.discourse.org/t/custom-latex-package/201078 "2021-08-20T13:22:31Z")

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I tried searching but could not find. For some embedded latex in markdown, custom latex packages might be needed. Is there a way, I could intimate that also within the embedded tags here, or via admin panel? For exampl…

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## [Taking Too Long To Respond](https://meta.discourse.org/t/taking-too-long-to-respond/201046)

<div class="topic-metadata">

**Author:** [@Jake\_Jacob](https://meta.discourse.org/u/Jake_Jacob)\
**Replies:** 2\
**Last updated:** [August 19, 2021, 10:58pm UTC](https://meta.discourse.org/t/taking-too-long-to-respond/201046 "2021-08-19T22:58:39Z")

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I’m gonna try and give all info needed for this. (IP is ddos protected and on a vps.) Whenever I try to connect to forums.nfcservers.com (where discourse is hosted) it just times out. App.yml: ## this is the all-in-on…

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## [Can I increase the 1024000 kb limit on attachment?](https://meta.discourse.org/t/can-i-increase-the-1024000-kb-limit-on-attachment/165367)

<div class="topic-metadata">

**Author:** [@Alon1](https://meta.discourse.org/u/Alon1)\
**Replies:** 18\
**Last updated:** [August 19, 2021, 6:48pm UTC](https://meta.discourse.org/t/can-i-increase-the-1024000-kb-limit-on-attachment/165367 "2021-08-19T18:48:57Z")

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I’m using S3 for attachment storage so that can handle up to 160GB. I changed the nginx limit to 0 (unlimited) The app.yml param “upload\_size” is also set to 0

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## [Png favicon not appearing in Chrome (Mixed content error)](https://meta.discourse.org/t/png-favicon-not-appearing-in-chrome-mixed-content-error/200977)

<div class="topic-metadata">

**Author:** [@bsoares](https://meta.discourse.org/u/bsoares)\
**Replies:** 2\
**Last updated:** [August 19, 2021, 4:26pm UTC](https://meta.discourse.org/t/png-favicon-not-appearing-in-chrome-mixed-content-error/200977 "2021-08-19T16:26:35Z")

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Hi, The 32x32 favicon that I uploaded into a https locally hosted discourse is going into the HTML with \<link rel="icon" type="image/png" href="http://discourse.jalview.org/uploads/default/optimized/1X/c29815ed01e3ce7…

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## [Content of Digests](https://meta.discourse.org/t/content-of-digests/33052)

<div class="topic-metadata">

**Author:** [@Mischief](https://meta.discourse.org/u/Mischief)\
**Replies:** 6\
**Last updated:** [November 7, 2018, 12:25pm UTC](https://meta.discourse.org/t/content-of-digests/33052 "2018-11-07T12:25:51Z")

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We are reliant on the email digests to bring people back to our small forum. Digests however are going out without any mention of new posts in existing topics (which may only be one post). It is clear that people are mis…

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## [Failed opening the RDB file dump.rdb (in server root dir /pups) for saving: Permission denied](https://meta.discourse.org/t/failed-opening-the-rdb-file-dump-rdb-in-server-root-dir-pups-for-saving-permission-denied/200938)

<div class="topic-metadata">

**Author:** [@frank.manuel](https://meta.discourse.org/u/frank.manuel)\
**Replies:** 1\
**Last updated:** [August 19, 2021, 11:05am UTC](https://meta.discourse.org/t/failed-opening-the-rdb-file-dump-rdb-in-server-root-dir-pups-for-saving-permission-denied/200938 "2021-08-19T11:05:20Z")

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Hi, I’m having the same problem as this post, but the solution there was to run postgres and redis on separate containers, but I don’t want to do that (yet). This comment from @Falco uggests that I might have manually …

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## [Errors trying to use custom S3 storage](https://meta.discourse.org/t/errors-trying-to-use-custom-s3-storage/200552)

<div class="topic-metadata">

**Author:** [@schungx](https://meta.discourse.org/u/schungx)\
**Replies:** 9\
**Last updated:** [August 19, 2021, 2:26am UTC](https://meta.discourse.org/t/errors-trying-to-use-custom-s3-storage/200552 "2021-08-19T02:26:04Z")

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As I’m constantly frustrated by breakage of the Azure Blob Storage plugin, I’ve run a Flexify.IO server to translate the Azure into S3 protocol. However, after setting into Discourse, it doesn’t work. The error is: Fa…

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## [Discourse loading slowly via reverse proxy](https://meta.discourse.org/t/discourse-loading-slowly-via-reverse-proxy/200881)

<div class="topic-metadata">

**Author:** [@kianwalters05](https://meta.discourse.org/u/kianwalters05)\
**Replies:** 1\
**Last updated:** [August 18, 2021, 7:40pm UTC](https://meta.discourse.org/t/discourse-loading-slowly-via-reverse-proxy/200881 "2021-08-18T19:40:32Z")

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Hi! Im running discourse on Ubuntu 18.04 on a docker container. To access this i am using an apache reverse proxy with a varnish cache infront of it. The site loads and works fine but doesnt have the speed that all othe…

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## [Creating a nicer layout](https://meta.discourse.org/t/creating-a-nicer-layout/200681)

<div class="topic-metadata">

**Author:** [@Periphery](https://meta.discourse.org/u/Periphery)\
**Replies:** 5\
**Last updated:** [August 18, 2021, 5:25pm UTC](https://meta.discourse.org/t/creating-a-nicer-layout/200681 "2021-08-18T17:25:55Z")

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Hello all, I’m new here, and wasn’t sure where to post this since this questions about CSS/HTML were outside the scope on the support category. Anyway I digress. I came across Discourse through another platform I frequen…

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## [Digital skills/gig economy community for Africa](https://meta.discourse.org/t/digital-skills-gig-economy-community-for-africa/118965)

<div class="topic-metadata">

**Author:** [@carlthomen](https://meta.discourse.org/u/carlthomen)\
**Replies:** 0\
**Last updated:** [May 29, 2019, 8:47am UTC](https://meta.discourse.org/t/digital-skills-gig-economy-community-for-africa/118965 "2019-05-29T08:47:16Z")

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Hi there all (not sure if this should be in ‘Support’ or ‘Community’ - sorry) I came across Discourse in the last couple of weeks - thanks for creating something rad. So I’m looking for some help. South Africa, where I…

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