# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=476

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 477

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## [A specific Discourse topic isn't updated when the WP article is updated](https://meta.discourse.org/t/a-specific-discourse-topic-isnt-updated-when-the-wp-article-is-updated/196855)

<div class="topic-metadata">

**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 2\
**Last updated:** [July 12, 2021, 3:10pm UTC](https://meta.discourse.org/t/a-specific-discourse-topic-isnt-updated-when-the-wp-article-is-updated/196855 "2021-07-12T15:10:44Z")

</div>

Hi! For an unknown reason, when this article is updated, the corresponding Discourse topic isn’t, thought it was recently. The title is updated, but not the post content anymore. The issue doesn’t seem to appear on ot…

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## [Topic creation panel top of the topic list container](https://meta.discourse.org/t/topic-creation-panel-top-of-the-topic-list-container/196845)

<div class="topic-metadata">

**Author:** [@Don](https://meta.discourse.org/u/Don)\
**Replies:** 0\
**Last updated:** [July 12, 2021, 11:42am UTC](https://meta.discourse.org/t/topic-creation-panel-top-of-the-topic-list-container/196845 "2021-07-12T11:42:05Z")

</div>

Hello, I need some instruction to move me the right way to make this. So what I would like and looking for solution is a panel which contains the current user profile avatar and a new topic button which place in discove…

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## [SMF2 to Discourse Migration Issue](https://meta.discourse.org/t/smf2-to-discourse-migration-issue/196837)

<div class="topic-metadata">

**Author:** [@JustinZ](https://meta.discourse.org/u/JustinZ)\
**Replies:** 2\
**Last updated:** [July 12, 2021, 12:08pm UTC](https://meta.discourse.org/t/smf2-to-discourse-migration-issue/196837 "2021-07-12T12:08:06Z")

</div>

I’ve followed the guides and I’m up to here, but cannot seem to get past this point. I have even created a new user on the MySQL server with a native password and tried but to no avail. su discourse -c "bundle exec ruby…

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## [Link header anchors from unicode to latin?](https://meta.discourse.org/t/link-header-anchors-from-unicode-to-latin/196834)

<div class="topic-metadata">

**Author:** [@datvnn](https://meta.discourse.org/u/datvnn)\
**Replies:** 0\
**Last updated:** [July 12, 2021, 8:59am UTC](https://meta.discourse.org/t/link-header-anchors-from-unicode-to-latin/196834 "2021-07-12T08:59:31Z")

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I found that anchors create links like this ## h2 Tiêu đề Anchor link created: \<h2\> \<a name="h2-tiu-1" class="anchor" href="#h2-tiu-1"\>\</a\>h2 Tiêu đề\</h2\> Mean: h2 Tiêu đề → h2-tiu-1 So how to: h2 Tiêu đề → h2-tieu-…

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## [Impersonating anon user then quit anon mode will let admin know who the anon is](https://meta.discourse.org/t/impersonating-anon-user-then-quit-anon-mode-will-let-admin-know-who-the-anon-is/196529)

<div class="topic-metadata">

**Author:** [@th21](https://meta.discourse.org/u/th21)\
**Replies:** 3\
**Last updated:** [July 12, 2021, 7:10am UTC](https://meta.discourse.org/t/impersonating-anon-user-then-quit-anon-mode-will-let-admin-know-who-the-anon-is/196529 "2021-07-12T07:10:18Z")

</div>

Is this behavior expected? Even after enough days the user will be given a new anon account when they enter anon mode, the old ones still point back to this specific user.

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## [Maintain community culture without disappointing interested users - give ready only access to users pending approval](https://meta.discourse.org/t/maintain-community-culture-without-disappointing-interested-users-give-ready-only-access-to-users-pending-approval/196790)

<div class="topic-metadata">

**Author:** [@Himanshu\_Singh](https://meta.discourse.org/u/Himanshu_Singh)\
**Replies:** 2\
**Last updated:** [July 11, 2021, 8:33pm UTC](https://meta.discourse.org/t/maintain-community-culture-without-disappointing-interested-users-give-ready-only-access-to-users-pending-approval/196790 "2021-07-11T20:33:15Z")

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Hey all I am trying to do right by users while maintaining the culture in the community. I have the following scenario and would appreciate insights from folks here - I have login\_required enabled to access the commun…

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## [Migrating off S3 ... Just wondering ... would rclone + minio be an option?](https://meta.discourse.org/t/migrating-off-s3-just-wondering-would-rclone-minio-be-an-option/196508)

<div class="topic-metadata">

**Author:** [@darix](https://meta.discourse.org/u/darix)\
**Replies:** 2\
**Last updated:** [July 11, 2021, 2:25pm UTC](https://meta.discourse.org/t/migrating-off-s3-just-wondering-would-rclone-minio-be-an-option/196508 "2021-07-11T14:25:05Z")

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The idea would be to sync the files from S3 with rclone and then hope that minio and s3 use the same paths. Did anyone try this already? would this be workable in general?

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## [About A's installation document](https://meta.discourse.org/t/about-as-installation-document/196685)

<div class="topic-metadata">

**Author:** [@hon](https://meta.discourse.org/u/hon)\
**Replies:** 1\
**Last updated:** [July 10, 2021, 12:34pm UTC](https://meta.discourse.org/t/about-as-installation-document/196685 "2021-07-10T12:34:37Z")

</div>

Where is the complete document of discourse? I haven’t been able to find it. I often see some configurations from the Internet, but I haven’t been able to see it from the installation instructions of the official git rep…

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## [OpenID Connect Plugin not creating new users with AWS Cognito](https://meta.discourse.org/t/openid-connect-plugin-not-creating-new-users-with-aws-cognito/195220)

<div class="topic-metadata">

**Author:** [@Vairav\_Lakshmanan](https://meta.discourse.org/u/Vairav_Lakshmanan)\
**Replies:** 3\
**Last updated:** [July 10, 2021, 8:08am UTC](https://meta.discourse.org/t/openid-connect-plugin-not-creating-new-users-with-aws-cognito/195220 "2021-07-10T08:08:01Z")

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Hello There, I have a local instance of the discourse in my machine. I am trying to authenticate users using OpenID connect. I have followed the below link to set up the OpenID plugin for discourse: Discourse OpenID Con…

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## [Error- too many users on an ip](https://meta.discourse.org/t/error-too-many-users-on-an-ip/99755)

<div class="topic-metadata">

**Author:** [@communitygal](https://meta.discourse.org/u/communitygal)\
**Replies:** 3\
**Last updated:** [October 17, 2018, 9:25pm UTC](https://meta.discourse.org/t/error-too-many-users-on-an-ip/99755 "2018-10-17T21:25:23Z")

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Received this feedback from a student: I tried signing up for (my community) and it told me that no more memberships could be given to my IP? Have you ever seen that before? Any ideas how I can fix this? Thanks! Emma …

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## [Sharing a private conversation to additional users](https://meta.discourse.org/t/sharing-a-private-conversation-to-additional-users/196277)

<div class="topic-metadata">

**Author:** [@markus\_dus](https://meta.discourse.org/u/markus_dus)\
**Replies:** 4\
**Last updated:** [July 9, 2021, 2:32am UTC](https://meta.discourse.org/t/sharing-a-private-conversation-to-additional-users/196277 "2021-07-09T02:32:49Z")

</div>

Hi, is it possible to share a private message conversation to more users after some messages have been written? It seems that this possibility existed but does not work anymore? Thanks for your help. Kind regards. Ma…

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## [New users' posts do not enter the review queue](https://meta.discourse.org/t/new-users-posts-do-not-enter-the-review-queue/196561)

<div class="topic-metadata">

**Author:** [@KevinBlandy](https://meta.discourse.org/u/KevinBlandy)\
**Replies:** 2\
**Last updated:** [July 9, 2021, 11:38am UTC](https://meta.discourse.org/t/new-users-posts-do-not-enter-the-review-queue/196561 "2021-07-09T11:38:33Z")

</div>

I need to review the posts of any newly registered users. This is my setting. The level of newly registered users is: 0 I have set both approve unless trust level and approve new topics unless trust level to :2, bu…

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## [Sync group membership with external list of email addresses](https://meta.discourse.org/t/sync-group-membership-with-external-list-of-email-addresses/190552)

<div class="topic-metadata">

**Author:** [@Jonathan5](https://meta.discourse.org/u/Jonathan5)\
**Replies:** 8\
**Last updated:** [July 9, 2021, 10:40am UTC](https://meta.discourse.org/t/sync-group-membership-with-external-list-of-email-addresses/190552 "2021-07-09T10:40:16Z")

</div>

What would be the easiest way to do this? An external script that runs nightly and uses Discourse’s API? Or is there a plugin that exists already? Thanks.

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## [Not able to install any Discourse plugins](https://meta.discourse.org/t/not-able-to-install-any-discourse-plugins/196570)

<div class="topic-metadata">

**Author:** [@nowuzysig](https://meta.discourse.org/u/nowuzysig)\
**Replies:** 2\
**Last updated:** [July 9, 2021, 9:48am UTC](https://meta.discourse.org/t/not-able-to-install-any-discourse-plugins/196570 "2021-07-09T09:48:34Z")

</div>

Hi Everyone, I have recently installed Discourse production through Docker and I’ve been trying to install a few plugins by following this guide: Install plugins on a self-hosted site I added the plugins in my containe…

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## [Conditionally allow new user registration](https://meta.discourse.org/t/conditionally-allow-new-user-registration/196385)

<div class="topic-metadata">

**Author:** [@mister\_bludgeon](https://meta.discourse.org/u/mister_bludgeon)\
**Replies:** 4\
**Last updated:** [July 8, 2021, 10:12pm UTC](https://meta.discourse.org/t/conditionally-allow-new-user-registration/196385 "2021-07-08T22:12:46Z")

</div>

Hello, I am new to Discourse administration/development, and do not speak Ruby (yet – though I’m totally willing to learn). My first task was set up a Discourse installation and I’ve done that on on Digital Ocean using …

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## [Can I use the Discourse API on an officially-hosted instance?](https://meta.discourse.org/t/can-i-use-the-discourse-api-on-an-officially-hosted-instance/196527)

<div class="topic-metadata">

**Author:** [@Tanz0rz](https://meta.discourse.org/u/Tanz0rz)\
**Replies:** 0\
**Last updated:** [July 9, 2021, 12:32am UTC](https://meta.discourse.org/t/can-i-use-the-discourse-api-on-an-officially-hosted-instance/196527 "2021-07-09T00:32:02Z")

</div>

My instance of Discourse is officially hosted. Is it possible to talk to the API? All the docs show examples with localhost Edit: The answer is yes. I just had my first request setup wrong :man\_facepalming:

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## [Is there a limit to user\_auth\_token?](https://meta.discourse.org/t/is-there-a-limit-to-user-auth-token/99533)

<div class="topic-metadata">

**Author:** [@hosna](https://meta.discourse.org/u/hosna)\
**Replies:** 3\
**Last updated:** [October 17, 2018, 12:17am UTC](https://meta.discourse.org/t/is-there-a-limit-to-user-auth-token/99533 "2018-10-17T00:17:29Z")

</div>

Currently, I see users with hundreds of user\_auth\_token rows. Is there no limit to this? soon they will reach to thousands and the database would be too big.

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## [Change the font on a single category](https://meta.discourse.org/t/change-the-font-on-a-single-category/196495)

<div class="topic-metadata">

**Author:** [@anon48433008](https://meta.discourse.org/u/anon48433008)\
**Replies:** 2\
**Last updated:** [July 8, 2021, 7:47pm UTC](https://meta.discourse.org/t/change-the-font-on-a-single-category/196495 "2021-07-08T19:47:30Z")

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I have some custom font for categories but need to make one stand out different, I did a search and was unable to locate how, using the console I found an ID for the one I planned to test and got this error As an exa…

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## [Unable to restore from backup file due to S3 migration](https://meta.discourse.org/t/unable-to-restore-from-backup-file-due-to-s3-migration/196431)

<div class="topic-metadata">

**Author:** [@X\_Code](https://meta.discourse.org/u/X_Code)\
**Replies:** 3\
**Last updated:** [July 8, 2021, 5:49pm UTC](https://meta.discourse.org/t/unable-to-restore-from-backup-file-due-to-s3-migration/196431 "2021-07-08T17:49:05Z")

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Error is: EXCEPTION: 897 of 17861 uploads are not migrated to S3. S3 migration failed for db ‘default’. Is there any way to bypass this step?

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## [Theme titles not showing in preferences](https://meta.discourse.org/t/theme-titles-not-showing-in-preferences/196338)

<div class="topic-metadata">

**Author:** [@Jim\_Starkweather](https://meta.discourse.org/u/Jim_Starkweather)\
**Replies:** 2\
**Last updated:** [July 8, 2021, 4:04pm UTC](https://meta.discourse.org/t/theme-titles-not-showing-in-preferences/196338 "2021-07-08T16:04:03Z")

</div>

I will leave this uncategorized as I am not sure if it’s a bug or just something misconfigured on my end. I just did an update where I had to remove and re-add a “Dark” configured theme. And noted that in my user profile…

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## [When exporting a theme, I get a broken archive](https://meta.discourse.org/t/when-exporting-a-theme-i-get-a-broken-archive/196420)

<div class="topic-metadata">

**Author:** [@Mikhail\_Tyuftyaev](https://meta.discourse.org/u/Mikhail_Tyuftyaev)\
**Replies:** 2\
**Last updated:** [July 8, 2021, 2:16pm UTC](https://meta.discourse.org/t/when-exporting-a-theme-i-get-a-broken-archive/196420 "2021-07-08T14:16:08Z")

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Hi, everybody When I export my theme, I get a broken archive Please help me solve this problem?

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## [How to manage / tweak trust level settings for a small community](https://meta.discourse.org/t/how-to-manage-tweak-trust-level-settings-for-a-small-community/196425)

<div class="topic-metadata">

**Author:** [@lilu](https://meta.discourse.org/u/lilu)\
**Replies:** 1\
**Last updated:** [July 8, 2021, 7:44am UTC](https://meta.discourse.org/t/how-to-manage-tweak-trust-level-settings-for-a-small-community/196425 "2021-07-08T07:44:25Z")

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I love the trust system, it was one of the reason I chose Discourse, but it way too strict for a forum just starting out, with under 30 members to join. Is there a way to tweak the qualifications? I would like to limit …

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## [Add user to group after purchase](https://meta.discourse.org/t/add-user-to-group-after-purchase/191048)

<div class="topic-metadata">

**Author:** [@juanr](https://meta.discourse.org/u/juanr)\
**Replies:** 7\
**Last updated:** [July 8, 2021, 12:49pm UTC](https://meta.discourse.org/t/add-user-to-group-after-purchase/191048 "2021-07-08T12:49:12Z")

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Hi! So I am building an online course and after someone buys the course I would like to either: add them to a private group in Discourse if they have already registered with the same email OR create an account for the…

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## [Backup scheduling](https://meta.discourse.org/t/backup-scheduling/50324)

<div class="topic-metadata">

**Author:** [@kuyashi](https://meta.discourse.org/u/kuyashi)\
**Replies:** 3\
**Last updated:** [October 15, 2018, 4:05pm UTC](https://meta.discourse.org/t/backup-scheduling/50324 "2018-10-15T16:05:17Z")

</div>

A couple of questions regarding backup schedule: Is there any way to increase the backup frequency above the current max of once per day ? Is it possible to set our own time at which the system takes the backup ?

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## [Find/edit hidden settings?](https://meta.discourse.org/t/find-edit-hidden-settings/196356)

<div class="topic-metadata">

**Author:** [@anon48433008](https://meta.discourse.org/u/anon48433008)\
**Replies:** 4\
**Last updated:** [July 8, 2021, 1:25am UTC](https://meta.discourse.org/t/find-edit-hidden-settings/196356 "2021-07-08T01:25:25Z")

</div>

Can anyone help me to find and edit ENV variables? A number of posts indicate hidden settings can be edited like max\_category\_nesting but when I search for that specific item in the app I come up with “not found” So …

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## [Landing page customization](https://meta.discourse.org/t/landing-page-customization/179031)

<div class="topic-metadata">

**Author:** [@Ravi\_Teja\_Varma](https://meta.discourse.org/u/Ravi_Teja_Varma)\
**Replies:** 10\
**Last updated:** [July 7, 2021, 10:56pm UTC](https://meta.discourse.org/t/landing-page-customization/179031 "2021-07-07T22:56:44Z")

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I have seen some forums using custom designs on the landing page of their discourse forum. Can this be achieved without a need to change code in discourse github. I want to add a banner image and some text above latest …

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## [Where to set login.crowd.name for crowd login account creation?](https://meta.discourse.org/t/where-to-set-login-crowd-name-for-crowd-login-account-creation/196346)

<div class="topic-metadata">

**Author:** [@bsoares](https://meta.discourse.org/u/bsoares)\
**Replies:** 2\
**Last updated:** [July 7, 2021, 7:46pm UTC](https://meta.discourse.org/t/where-to-set-login-crowd-name-for-crowd-login-account-creation/196346 "2021-07-07T19:46:31Z")

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Hi, I’ve got a working discourse-crowd set up, but when a new discourse account is being created after a successful crowd login (for the first time), I see the message: Your email has been authenticated by \[en\_GB.logi…

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## [CPU spikes due to updates/rebuilds](https://meta.discourse.org/t/cpu-spikes-due-to-updates-rebuilds/195523)

<div class="topic-metadata">

**Author:** [@Jim\_Starkweather](https://meta.discourse.org/u/Jim_Starkweather)\
**Replies:** 8\
**Last updated:** [July 7, 2021, 4:40pm UTC](https://meta.discourse.org/t/cpu-spikes-due-to-updates-rebuilds/195523 "2021-07-07T16:40:02Z")

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I just had the oddest experience doing a simple reboot of my Amazon Lightsail instance. Did the reboot… waited for restart. Got “502 Gateway Error - Nginx” error message screen on some (I assume uncached) pages). Waite…

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## [Link to Specific Item in Preferences?](https://meta.discourse.org/t/link-to-specific-item-in-preferences/99521)

<div class="topic-metadata">

**Author:** [@ryanerwin](https://meta.discourse.org/u/ryanerwin)\
**Replies:** 1\
**Last updated:** [October 15, 2018, 8:24am UTC](https://meta.discourse.org/t/link-to-specific-item-in-preferences/99521 "2018-10-15T08:24:25Z")

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Is there a way to link to a specific item in User Preferences? For example, something like this to link to the Location? https://meta.discourse.org/my/preferences/profile#Location 99% of the time I’m linking to someth…

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## [Heeeelp, blank website after rebuild](https://meta.discourse.org/t/heeeelp-blank-website-after-rebuild/196238)

<div class="topic-metadata">

**Author:** [@Julien\_Kmeo](https://meta.discourse.org/u/Julien_Kmeo)\
**Replies:** 7\
**Last updated:** [July 7, 2021, 1:39pm UTC](https://meta.discourse.org/t/heeeelp-blank-website-after-rebuild/196238 "2021-07-07T13:39:24Z")

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Hi, So some days ago I was asking about issues I had with private messages. Apparently, the problem was that I was using a broken plugin called Quick Message. So I just decided to remove it (by editing app.yml and del…

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