# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=479

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 480

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## [DiscourseHub not on Linux?](https://meta.discourse.org/t/discoursehub-not-on-linux/195464)

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**Author:** [@philip\_rhoades](https://meta.discourse.org/u/philip_rhoades)\
**Replies:** 0\
**Last updated:** [June 30, 2021, 8:31am UTC](https://meta.discourse.org/t/discoursehub-not-on-linux/195464 "2021-06-30T08:31:52Z")

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People, I love this app on Android but it doesn’t appear to be available for Linux desktops? - why not? - could it be done as a Chrome Extension? ATM, on the desktop, I have a window with all my (27) Discourse sites in…

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## [How to search on Discourse](https://meta.discourse.org/t/how-to-search-on-discourse/195459)

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**Author:** [@meep](https://meta.discourse.org/u/meep)\
**Replies:** 0\
**Last updated:** [June 30, 2021, 7:04am UTC](https://meta.discourse.org/t/how-to-search-on-discourse/195459 "2021-06-30T07:04:54Z")

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I’m new to Discourse and cannot find documentation on “How to Search” If something such as that does exist, then kindly provide me with the link. In particular, does anyone know how to search for multiple words, such a…

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## [Any way to show live stats to users?](https://meta.discourse.org/t/any-way-to-show-live-stats-to-users/195437)

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**Author:** [@Tanz0rz](https://meta.discourse.org/u/Tanz0rz)\
**Replies:** 1\
**Last updated:** [June 30, 2021, 2:13am UTC](https://meta.discourse.org/t/any-way-to-show-live-stats-to-users/195437 "2021-06-30T02:13:55Z")

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Back in my VBulletin days, there were widgets that some forums had that showed live stats for the forum like users online, mods online, etc. Is there anything like that for Discourse?

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## [Reply-by-mail UTF-8 characters mis-rendering](https://meta.discourse.org/t/reply-by-mail-utf-8-characters-mis-rendering/195436)

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**Author:** [@BradCray](https://meta.discourse.org/u/BradCray)\
**Replies:** 0\
**Last updated:** [June 30, 2021, 1:29am UTC](https://meta.discourse.org/t/reply-by-mail-utf-8-characters-mis-rendering/195436 "2021-06-30T01:29:12Z")

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Hi Discourse support and community — I’m noticing that when sending replies to our site’s Discourse posts by plain text email, UTF-8 characters like the m-dash in my greeting above show up in the online version of the p…

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## [Is it possible to replace the h3 tag with another tag in category name titles?](https://meta.discourse.org/t/is-it-possible-to-replace-the-h3-tag-with-another-tag-in-category-name-titles/195419)

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**Author:** [@bekircem](https://meta.discourse.org/u/bekircem)\
**Replies:** 1\
**Last updated:** [June 30, 2021, 12:10am UTC](https://meta.discourse.org/t/is-it-possible-to-replace-the-h3-tag-with-another-tag-in-category-name-titles/195419 "2021-06-30T00:10:30Z")

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Is it possible to replace the h3 tag with another tag in category name titles? For example i want to remove h3 tags from “bug” category name. Thanks.

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## [Problem with sending notification when message contains HTML/code and a lot of escaping](https://meta.discourse.org/t/problem-with-sending-notification-when-message-contains-html-code-and-a-lot-of-escaping/96260)

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**Author:** [@mkpankov](https://meta.discourse.org/u/mkpankov)\
**Replies:** 3\
**Last updated:** [October 10, 2018, 7:36pm UTC](https://meta.discourse.org/t/problem-with-sending-notification-when-message-contains-html-code-and-a-lot-of-escaping/96260 "2018-10-10T19:36:08Z")

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I’ve got this error: { "error\_key": null, "message": { "chat\_id": "@rustycrate", "text": "\<b\>Chikirev Sirguy @cheblin\</b\> posted in \<a href=\\"https://forum.rustycrate.ru/t/pochemu-oshibka-conflicting-impleme…

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## [Is there a way to see what version of Discourse a forum is on without being an admin?](https://meta.discourse.org/t/is-there-a-way-to-see-what-version-of-discourse-a-forum-is-on-without-being-an-admin/195396)

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**Author:** [@incapaz](https://meta.discourse.org/u/incapaz)\
**Replies:** 1\
**Last updated:** [June 29, 2021, 6:58pm UTC](https://meta.discourse.org/t/is-there-a-way-to-see-what-version-of-discourse-a-forum-is-on-without-being-an-admin/195396 "2021-06-29T18:58:16Z")

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Title says it all, really. I reported a bug a while back but the forum I regularly use isn’t up to date, so it could have just been a matter of updating their instance to get the bug fixed. But I feel like telling them t…

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## [Enable Full site accleration in cloudflare](https://meta.discourse.org/t/enable-full-site-accleration-in-cloudflare/195369)

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**Author:** [@Pravi](https://meta.discourse.org/u/Pravi)\
**Replies:** 0\
**Last updated:** [June 29, 2021, 2:13pm UTC](https://meta.discourse.org/t/enable-full-site-accleration-in-cloudflare/195369 "2021-06-29T14:13:21Z")

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In order to enable full site acceleration on Cloudflare, An A record named origin (or any name) has to be created such that origin.mydomain.com is proxied by Cloudflare and mydomain.com resolves to my Linode IP. force\_…

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## [502 error when saving topic](https://meta.discourse.org/t/502-error-when-saving-topic/184588)

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**Author:** [@hoangviet](https://meta.discourse.org/u/hoangviet)\
**Replies:** 1\
**Last updated:** [June 29, 2021, 9:40am UTC](https://meta.discourse.org/t/502-error-when-saving-topic/184588 "2021-06-29T09:40:35Z")

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I kept getting the Saving error (can’t post topic) …, then reporting 502 error. How can I fix this, currently I can’t post a new topic.

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## [Users pasting unformatted code results in unwanted styles](https://meta.discourse.org/t/users-pasting-unformatted-code-results-in-unwanted-styles/29120)

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**Author:** [@gingerling](https://meta.discourse.org/u/gingerling)\
**Replies:** 10\
**Last updated:** [June 28, 2021, 10:55pm UTC](https://meta.discourse.org/t/users-pasting-unformatted-code-results-in-unwanted-styles/29120 "2021-06-28T22:55:38Z")

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Hi we have a lot of this Bounce not Working - ℹ️ Support - phpList Discuss where people post code in from some config file and all the commented out lines beginning with a hash become #bold - I guess due to the markup …

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## [Getting error when changing e-mail address](https://meta.discourse.org/t/getting-error-when-changing-e-mail-address/195290)

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**Author:** [@Flashio](https://meta.discourse.org/u/Flashio)\
**Replies:** 3\
**Last updated:** [June 28, 2021, 9:47pm UTC](https://meta.discourse.org/t/getting-error-when-changing-e-mail-address/195290 "2021-06-28T21:47:13Z")

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Hello, I’m trying to change user’s email address, but it shows me an error after I open the link I’ve received on my old e-mail. “This page does not exist or it was hidden from public”. What can I do?

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## [Automation for sending Discourse invite after user signs up for Mailchimp list](https://meta.discourse.org/t/automation-for-sending-discourse-invite-after-user-signs-up-for-mailchimp-list/195255)

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**Author:** [@Millions](https://meta.discourse.org/u/Millions)\
**Replies:** 2\
**Last updated:** [June 28, 2021, 8:52pm UTC](https://meta.discourse.org/t/automation-for-sending-discourse-invite-after-user-signs-up-for-mailchimp-list/195255 "2021-06-28T20:52:56Z")

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I’m trying to find some sort of automation to connect my Mailchimp list form to automatically send a Discourse invite when someone new signs up for the Mailchimp list. I tried to utilize Zapier for this, but this automat…

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## [Badges in Discourse communities](https://meta.discourse.org/t/badges-in-discourse-communities/166785)

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**Author:** [@NightStar](https://meta.discourse.org/u/NightStar)\
**Replies:** 8\
**Last updated:** [June 28, 2021, 6:16pm UTC](https://meta.discourse.org/t/badges-in-discourse-communities/166785 "2021-06-28T18:16:59Z")

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Hello there! Badria here and I have noticed a problem as I enter Discourse communities, the badge function. I have seen many times (so many I cannot count) that badges Discourse-based communities that badges take too muc…

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## [Create a Report on Profile data](https://meta.discourse.org/t/create-a-report-on-profile-data/195242)

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**Author:** [@DScryber](https://meta.discourse.org/u/DScryber)\
**Replies:** 1\
**Last updated:** [June 28, 2021, 2:48pm UTC](https://meta.discourse.org/t/create-a-report-on-profile-data/195242 "2021-06-28T14:48:50Z")

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I recently added a new field to our member profile form. Now, I would like to create a report on our members’ profile data to see if user are providing the requested data and if its included in a report. How do I set u…

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## [Possible to insert post in a topic](https://meta.discourse.org/t/possible-to-insert-post-in-a-topic/195228)

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**Author:** [@danb35](https://meta.discourse.org/u/danb35)\
**Replies:** 5\
**Last updated:** [June 28, 2021, 2:31pm UTC](https://meta.discourse.org/t/possible-to-insert-post-in-a-topic/195228 "2021-06-28T14:31:06Z")

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Pretty much what the topic title says–is it possible to insert a post between two other existing posts in a topic? I’m sure it’s not possible for an unprivileged user, but how about for a moderator?

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## [Best Practise for Using a Raspberry PI as Bot for Posting Updates in Discourse](https://meta.discourse.org/t/best-practise-for-using-a-raspberry-pi-as-bot-for-posting-updates-in-discourse/195107)

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**Author:** [@elRicharde](https://meta.discourse.org/u/elRicharde)\
**Replies:** 6\
**Last updated:** [June 27, 2021, 5:29pm UTC](https://meta.discourse.org/t/best-practise-for-using-a-raspberry-pi-as-bot-for-posting-updates-in-discourse/195107 "2021-06-27T17:29:27Z")

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Hi Folks, I´m looking for the best way (or a good documented way / beginner guide) to set up a Bot Updating a Post in Discourse. We want to use a Raspi to Check some Switches and depending on there state we want to up…

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## [Hyperlinking headings only works sometimes?](https://meta.discourse.org/t/hyperlinking-headings-only-works-sometimes/195109)

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**Author:** [@JayCS](https://meta.discourse.org/u/JayCS)\
**Replies:** 2\
**Last updated:** [June 27, 2021, 8:54am UTC](https://meta.discourse.org/t/hyperlinking-headings-only-works-sometimes/195109 "2021-06-27T08:54:01Z")

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Hi there, can anyone give me pointers or workarounds how to get heading-hyperlinks to work reliably? I’m stretching all the wonderful things Discourse can do as a power forum user by creating a small database in a foru…

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## [Edit old posts in a slow topic](https://meta.discourse.org/t/edit-old-posts-in-a-slow-topic/171489)

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**Author:** [@Elvith](https://meta.discourse.org/u/Elvith)\
**Replies:** 7\
**Last updated:** [June 27, 2021, 12:43am UTC](https://meta.discourse.org/t/edit-old-posts-in-a-slow-topic/171489 "2021-06-27T00:43:46Z")

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Hi, In our community moderators like to use the new awesome slow mode to keep things calm when a topic goes sideway. More precisely, someone flags an aggressive post, we moderators accept the flag, and then we put the t…

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## [Email address change confirmation link leads to error](https://meta.discourse.org/t/email-address-change-confirmation-link-leads-to-error/163107)

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**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 8\
**Last updated:** [June 27, 2021, 7:55am UTC](https://meta.discourse.org/t/email-address-change-confirmation-link-leads-to-error/163107 "2021-06-27T07:55:00Z")

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Hi, I’ve wanted to change my primary email on my account on my forum. I got the confirmation link: When I open the link and click on the “Confirm” button it leads to an error 500: Oops The software powering this…

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## [How to not save avatars?](https://meta.discourse.org/t/how-to-not-save-avatars/195130)

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**Author:** [@impressiveaustin](https://meta.discourse.org/u/impressiveaustin)\
**Replies:** 0\
**Last updated:** [June 27, 2021, 4:14am UTC](https://meta.discourse.org/t/how-to-not-save-avatars/195130 "2021-06-27T04:14:15Z")

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After setting up the Wizard for my new Discourse forum, I close the topics for the important auto-generated topics. However, it now shows my avatar, not the system. How do I change it back to the system?

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## [Svg icon not displayed](https://meta.discourse.org/t/svg-icon-not-displayed/195026)

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**Author:** [@Bcat](https://meta.discourse.org/u/Bcat)\
**Replies:** 4\
**Last updated:** [June 26, 2021, 3:05pm UTC](https://meta.discourse.org/t/svg-icon-not-displayed/195026 "2021-06-26T15:05:43Z")

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The icons show up for the first 1s then don’t show up. All icons on the website. Version: 2.8.0.beta2 No console error

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## [Disable Logins for specific domains](https://meta.discourse.org/t/disable-logins-for-specific-domains/195049)

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**Author:** [@JustinBack](https://meta.discourse.org/u/JustinBack)\
**Replies:** 0\
**Last updated:** [June 25, 2021, 8:28pm UTC](https://meta.discourse.org/t/disable-logins-for-specific-domains/195049 "2021-06-25T20:28:17Z")

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I have recently setup OpenID with Discourse as our Staff uses an identity provider to login everywhere, it is working great so far, but is there a way to restrict staff logins to the OpenID provider (For notes: I use the…

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## [Advice needed for tailoring Discourse to my organisation](https://meta.discourse.org/t/advice-needed-for-tailoring-discourse-to-my-organisation/72571)

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**Author:** [@Alexander\_Wright](https://meta.discourse.org/u/Alexander_Wright)\
**Replies:** 24\
**Last updated:** [October 8, 2018, 1:53pm UTC](https://meta.discourse.org/t/advice-needed-for-tailoring-discourse-to-my-organisation/72571 "2018-10-08T13:53:02Z")

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I’m the IT director for CAMRA. We’re an organisation of 190,000 people with roughly 20,000 active volunteers organised into a branch and region structure. I’ve had success with implementing Discourse, and we now have 14…

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## [Local backup failure, file exists](https://meta.discourse.org/t/local-backup-failure-file-exists/194997)

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**Author:** [@nachotester](https://meta.discourse.org/u/nachotester)\
**Replies:** 1\
**Last updated:** [June 25, 2021, 1:31pm UTC](https://meta.discourse.org/t/local-backup-failure-file-exists/194997 "2021-06-25T13:31:05Z")

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I have a docker-based Discourse instance building from a template provided by DigitalOcean. When I enabled automated backup for the first time, a dump file was generated in /var/discourse/shared/standalone/backups/defau…

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## [Approve (wiki) posts upon edition](https://meta.discourse.org/t/approve-wiki-posts-upon-edition/195017)

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**Author:** [@trobiyo](https://meta.discourse.org/u/trobiyo)\
**Replies:** 0\
**Last updated:** [June 25, 2021, 1:20pm UTC](https://meta.discourse.org/t/approve-wiki-posts-upon-edition/195017 "2021-06-25T13:20:38Z")

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Hi Team, I’ve been looking for a setting that allow us (administrators) to approve users posts when creating new posts under a specific category (I’ve found it, under Category settings), but I could not find anything ab…

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## [OpenID Connect support in selfhosted Discourse instance](https://meta.discourse.org/t/openid-connect-support-in-selfhosted-discourse-instance/194981)

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**Author:** [@Sai\_Krishna](https://meta.discourse.org/u/Sai_Krishna)\
**Replies:** 2\
**Last updated:** [June 25, 2021, 12:16pm UTC](https://meta.discourse.org/t/openid-connect-support-in-selfhosted-discourse-instance/194981 "2021-06-25T12:16:50Z")

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Hi We have an self hosted discourse instance in aws, I have installed the openID connect plugin GitHub - discourse/discourse-openid-connect: Allows an OpenID Connect provider to be used as an authentication provider fo…

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## [New user posting review queue is disabled?](https://meta.discourse.org/t/new-user-posting-review-queue-is-disabled/194992)

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**Author:** [@KevinBlandy](https://meta.discourse.org/u/KevinBlandy)\
**Replies:** 1\
**Last updated:** [June 25, 2021, 11:13am UTC](https://meta.discourse.org/t/new-user-posting-review-queue-is-disabled/194992 "2021-06-25T11:13:44Z")

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For a new user, I only want to review his first post. Here are my settings： The system worked properly until May of this year and before. The first posts of newly registered users are subject to review. But now it …

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## [Gifs Icon not displaying](https://meta.discourse.org/t/gifs-icon-not-displaying/266874)

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**Author:** [@bsawicki](https://meta.discourse.org/u/bsawicki)\
**Replies:** 7\
**Last updated:** [June 24, 2021, 4:36pm UTC](https://meta.discourse.org/t/gifs-icon-not-displaying/266874 "2021-06-24T16:36:29Z")

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After recently rebuilding the gif button has become blank. Clicking it still works but the icon is gone. It should be second from the right on the screenshot below: Any ideas why this might have happened and how to…

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## [How do I rebuild app using the host network rather than the docker network?](https://meta.discourse.org/t/how-do-i-rebuild-app-using-the-host-network-rather-than-the-docker-network/193414)

<div class="topic-metadata">

**Author:** [@snakeninny](https://meta.discourse.org/u/snakeninny)\
**Replies:** 10\
**Last updated:** [June 24, 2021, 1:13pm UTC](https://meta.discourse.org/t/how-do-i-rebuild-app-using-the-host-network-rather-than-the-docker-network/193414 "2021-06-24T13:13:52Z")

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Hi, Sometimes when I perform upgrades via the web UI, discourse tells me to run cd /var/discourse git pull ./launcher rebuild app Since the rebuild process connects to github several times and github is half-blocked i…

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## [Help 503 service unavailable error CyberPanel](https://meta.discourse.org/t/help-503-service-unavailable-error-cyberpanel/194881)

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**Author:** [@weir1](https://meta.discourse.org/u/weir1)\
**Replies:** 1\
**Last updated:** [June 24, 2021, 10:28am UTC](https://meta.discourse.org/t/help-503-service-unavailable-error-cyberpanel/194881 "2021-06-24T10:28:18Z")

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Hii, need your help, I am trying to fix this issue from long time but unable to find any solution I am using digitalocean installed ubuntu 20.04 installed cyberpanel add my domain and issued ssl went to docker and …

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