# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=484

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 485

---

## [Unclear which domain name to use with Mailgun](https://meta.discourse.org/t/unclear-which-domain-name-to-use-with-mailgun/193233)

<div class="topic-metadata">

**Author:** [@mk0r](https://meta.discourse.org/u/mk0r)\
**Replies:** 1\
**Last updated:** [June 9, 2021, 9:31am UTC](https://meta.discourse.org/t/unclear-which-domain-name-to-use-with-mailgun/193233 "2021-06-09T09:31:29Z")

</div>

What subdomain should I use for setting up Mailgun? My discourse installation will be hosted at members.example.com I started configuring the Mailgun domain records for members.example.com but then came across this art…

---

## [Welcome page image](https://meta.discourse.org/t/welcome-page-image/162879)

<div class="topic-metadata">

**Author:** [@Papararchy01](https://meta.discourse.org/u/Papararchy01)\
**Replies:** 15\
**Last updated:** [June 8, 2021, 9:46pm UTC](https://meta.discourse.org/t/welcome-page-image/162879 "2021-06-08T21:46:37Z")

</div>

Hello, can anyone help with an accessible solution? - I would like to place an image on my welcome page inside the div class .contents.clearfix.body-page under the welcome text but before the bottom buttons. Thanks!

---

## [User removed automatically from Custom groups](https://meta.discourse.org/t/user-removed-automatically-from-custom-groups/192989)

<div class="topic-metadata">

**Author:** [@tanveerJF](https://meta.discourse.org/u/tanveerJF)\
**Replies:** 4\
**Last updated:** [June 8, 2021, 10:39am UTC](https://meta.discourse.org/t/user-removed-automatically-from-custom-groups/192989 "2021-06-08T10:39:44Z")

</div>

Hi Support Team, We are facing issue that some of our user removed automatically from some of our groups but there subscription is active in WordPress which is cause the removal. also I can,t find the file system for di…

---

## [Account temporarily on hold -- but which?](https://meta.discourse.org/t/account-temporarily-on-hold-but-which/193164)

<div class="topic-metadata">

**Author:** [@hellekin](https://meta.discourse.org/u/hellekin)\
**Replies:** 2\
**Last updated:** [June 8, 2021, 8:56pm UTC](https://meta.discourse.org/t/account-temporarily-on-hold-but-which/193164 "2021-06-08T20:56:51Z")

</div>

In the above screenshot we can see a message from the system user to the contact group, stating that “your account has been temporarily placed on hold”. But what is it about? Earlier, a new post by some unknown user …

---

## [Need to disable infinite scroll in home page](https://meta.discourse.org/t/need-to-disable-infinite-scroll-in-home-page/84883)

<div class="topic-metadata">

**Author:** [@rornoob](https://meta.discourse.org/u/rornoob)\
**Replies:** 15\
**Last updated:** [June 8, 2021, 8:00pm UTC](https://meta.discourse.org/t/need-to-disable-infinite-scroll-in-home-page/84883 "2021-06-08T20:00:39Z")

</div>

Is there any way I can stop infinite scroll in home page? Thanks.

---

## [Why don't Stable Versions and Release Notes match?](https://meta.discourse.org/t/why-dont-stable-versions-and-release-notes-match/165297)

<div class="topic-metadata">

**Author:** [@bquintrell](https://meta.discourse.org/u/bquintrell)\
**Replies:** 10\
**Last updated:** [June 8, 2021, 4:31pm UTC](https://meta.discourse.org/t/why-dont-stable-versions-and-release-notes-match/165297 "2021-06-08T16:31:43Z")

</div>

OK - I’ve always wondered this so I’ll ask… I receive emails from our Discourse instance telling me a “New version” is available. It has a link “See what’s new in the Release Notes…” But when I click the link, there i…

---

## [Can't SSO due to blocked IP addresses](https://meta.discourse.org/t/cant-sso-due-to-blocked-ip-addresses/192588)

<div class="topic-metadata">

**Author:** [@mentalstring](https://meta.discourse.org/u/mentalstring)\
**Replies:** 7\
**Last updated:** [June 8, 2021, 10:56am UTC](https://meta.discourse.org/t/cant-sso-due-to-blocked-ip-addresses/192588 "2021-06-08T10:56:52Z")

</div>

We use SSO, and since a few days, some of our members are reporting being unable to access their account with the error: There is a problem with your account. Please contact the site’s administrator I thought this co…

---

## [With no default language set, code fences don't pass their info string to the generated markup](https://meta.discourse.org/t/with-no-default-language-set-code-fences-dont-pass-their-info-string-to-the-generated-markup/193094)

<div class="topic-metadata">

**Author:** [@jcayzac](https://meta.discourse.org/u/jcayzac)\
**Replies:** 0\
**Last updated:** [June 8, 2021, 7:37am UTC](https://meta.discourse.org/t/with-no-default-language-set-code-fences-dont-pass-their-info-string-to-the-generated-markup/193094 "2021-06-08T07:37:34Z")

</div>

I can’t find a way to simply pass the code fence info string to the generated markup, when it specifies a language that is not listed for syntax highlighting: If I use nohighlight for the default code fence language, i…

---

## [App.yml not showing content](https://meta.discourse.org/t/app-yml-not-showing-content/193077)

<div class="topic-metadata">

**Author:** [@David\_Ningthoujam](https://meta.discourse.org/u/David_Ningthoujam)\
**Replies:** 1\
**Last updated:** [June 8, 2021, 5:04am UTC](https://meta.discourse.org/t/app-yml-not-showing-content/193077 "2021-06-08T05:04:29Z")

</div>

hello, app.yml not showing anything important, where do i edit stuff like email setting? domain? mainly where i can add plugin? none of them showing here

---

## [How do I delete the file of user avatar?](https://meta.discourse.org/t/how-do-i-delete-the-file-of-user-avatar/185321)

<div class="topic-metadata">

**Author:** [@snakeninny](https://meta.discourse.org/u/snakeninny)\
**Replies:** 23\
**Last updated:** [June 8, 2021, 5:03am UTC](https://meta.discourse.org/t/how-do-i-delete-the-file-of-user-avatar/185321 "2021-06-08T05:03:39Z")

</div>

Hi team, My website is hosted in China and as you know all Chinese websites need to register for a license from the government, hence all Chinese websites are under supervision. Someone recently reported to my CDN serv…

---

## [Setting: allow uppercase posts](https://meta.discourse.org/t/setting-allow-uppercase-posts/98166)

<div class="topic-metadata">

**Author:** [@Jim\_Coombes](https://meta.discourse.org/u/Jim_Coombes)\
**Replies:** 4\
**Last updated:** [September 27, 2018, 4:02pm UTC](https://meta.discourse.org/t/setting-allow-uppercase-posts/98166 "2018-09-27T16:02:42Z")

</div>

Is there a way to allow upper case in titles while not allowing it in post texts. We have references that may be included in titles such as G/DC-008 which is a summit reference number and if we have this setting as do no…

---

## [Private SoundCloud embed](https://meta.discourse.org/t/private-soundcloud-embed/193013)

<div class="topic-metadata">

**Author:** [@CamilleRoux](https://meta.discourse.org/u/CamilleRoux)\
**Replies:** 2\
**Last updated:** [June 8, 2021, 2:20am UTC](https://meta.discourse.org/t/private-soundcloud-embed/193013 "2021-06-08T02:20:34Z")

</div>

Hi, The private SoundCloud track embed doesn’t seem to work well in the editor. Here is what is see : And here is what every see:

---

## [“Quote” no showing when selecting text with style changes?](https://meta.discourse.org/t/quote-no-showing-when-selecting-text-with-style-changes/180567)

<div class="topic-metadata">

**Author:** [@peternlewis](https://meta.discourse.org/u/peternlewis)\
**Replies:** 2\
**Last updated:** [June 8, 2021, 2:06am UTC](https://meta.discourse.org/t/quote-no-showing-when-selecting-text-with-style-changes/180567 "2021-06-08T02:06:29Z")

</div>

On my forum (https://www.keyboardmaestro.com/), often when I select text in a message, the Quote button does not appear. I’ve now narrowed it does to when the style changes, so for example, when there is a link or bold …

---

## [Can Discourse be installed on a regular VPS?](https://meta.discourse.org/t/can-discourse-be-installed-on-a-regular-vps/192993)

<div class="topic-metadata">

**Author:** [@Artashes](https://meta.discourse.org/u/Artashes)\
**Replies:** 5\
**Last updated:** [June 7, 2021, 6:07pm UTC](https://meta.discourse.org/t/can-discourse-be-installed-on-a-regular-vps/192993 "2021-06-07T18:07:39Z")

</div>

I like the future-minded Discourse, and while I’ve also been following Flarum, which finally went stable recently, ideally I’d love to give feature-superior Discourse a shot by migrating from vBulletin. However, my bigg…

---

## [Mobile quote jumps back to previous post](https://meta.discourse.org/t/mobile-quote-jumps-back-to-previous-post/192937)

<div class="topic-metadata">

**Author:** [@falcon9](https://meta.discourse.org/u/falcon9)\
**Replies:** 2\
**Last updated:** [June 7, 2021, 4:10pm UTC](https://meta.discourse.org/t/mobile-quote-jumps-back-to-previous-post/192937 "2021-06-07T16:10:09Z")

</div>

When you look at the quoted post in desktop… Discourse opens a little box right above the post. This is great. When you look at the quoted post in mobile… it jumps you back up to the quoted post and then you have to sc…

---

## [Huge gap between number of impressions and clicks](https://meta.discourse.org/t/huge-gap-between-number-of-impressions-and-clicks/192961)

<div class="topic-metadata">

**Author:** [@Ibrahim\_salem](https://meta.discourse.org/u/Ibrahim_salem)\
**Replies:** 2\
**Last updated:** [June 7, 2021, 12:43pm UTC](https://meta.discourse.org/t/huge-gap-between-number-of-impressions-and-clicks/192961 "2021-06-07T12:43:44Z")

</div>

After a week of research .. I could guarantee my presence on google search results .. actually I’m very impressed that a lot of topics are now ranking #1 on google search compared to my previous website. Yet, I see huge…

---

## [Is there a possibility to add a 'last edited date' to the 'topic-map'?](https://meta.discourse.org/t/is-there-a-possibility-to-add-a-last-edited-date-to-the-topic-map/192960)

<div class="topic-metadata">

**Author:** [@JoshuaH](https://meta.discourse.org/u/JoshuaH)\
**Replies:** 1\
**Last updated:** [June 7, 2021, 11:14am UTC](https://meta.discourse.org/t/is-there-a-possibility-to-add-a-last-edited-date-to-the-topic-map/192960 "2021-06-07T11:14:24Z")

</div>

Is it possible to add a last edit date field to be added to this widget next to ‘created date’? Kind regards, Joshua

---

## [Change "default other external links in new tab" historically to all users](https://meta.discourse.org/t/change-default-other-external-links-in-new-tab-historically-to-all-users/180259)

<div class="topic-metadata">

**Author:** [@leopedrini](https://meta.discourse.org/u/leopedrini)\
**Replies:** 2\
**Last updated:** [June 7, 2021, 8:08am UTC](https://meta.discourse.org/t/change-default-other-external-links-in-new-tab-historically-to-all-users/180259 "2021-06-07T08:08:03Z")

</div>

Hello dears. I would like your advice. I run a forum for telecom, with about 6k users. (www.telecomhall.net) As there are a lot of topics with external links, i would like to force every user to open it in new tab - i…

---

## [How can I configure Single Sign On for our App to the Discourse Community Forum](https://meta.discourse.org/t/how-can-i-configure-single-sign-on-for-our-app-to-the-discourse-community-forum/192940)

<div class="topic-metadata">

**Author:** [@Pratham\_Nawal](https://meta.discourse.org/u/Pratham_Nawal)\
**Replies:** 1\
**Last updated:** [June 7, 2021, 3:48am UTC](https://meta.discourse.org/t/how-can-i-configure-single-sign-on-for-our-app-to-the-discourse-community-forum/192940 "2021-06-07T03:48:00Z")

</div>

Hi All, We are in the business of neobanking and I’m taking care of a community forum called “Niyo Community”. We provide good mobile banking experience to our customers by our app “NiyoX” available on playstore. We w…

---

## [Dropping ad revenue](https://meta.discourse.org/t/dropping-ad-revenue/152165)

<div class="topic-metadata">

**Author:** [@Chandra](https://meta.discourse.org/u/Chandra)\
**Replies:** 53\
**Last updated:** [June 7, 2021, 2:26am UTC](https://meta.discourse.org/t/dropping-ad-revenue/152165 "2021-06-07T02:26:52Z")

</div>

We are in the same boat as @eesty, evaluating a switch away - as unfortunate as it is, for the reasons in the op. We moved from SMF to Discourse 3 years back. Our biggest impact has been on ad revenue that dropped to 10…

---

## [Remove sites from multisite config with Docker](https://meta.discourse.org/t/remove-sites-from-multisite-config-with-docker/192899)

<div class="topic-metadata">

**Author:** [@CamilleRoux](https://meta.discourse.org/u/CamilleRoux)\
**Replies:** 2\
**Last updated:** [June 6, 2021, 10:31pm UTC](https://meta.discourse.org/t/remove-sites-from-multisite-config-with-docker/192899 "2021-06-06T22:31:13Z")

</div>

Hi, I installed 4 instances with the following tutorial (with 2 containers): Multisite configuration with Docker Now, how can I remove a site from this server? Thanks

---

## [Auto-linked topic URLs don't "prettify"](https://meta.discourse.org/t/auto-linked-topic-urls-dont-prettify/192799)

<div class="topic-metadata">

**Author:** [@craigconstantine](https://meta.discourse.org/u/craigconstantine)\
**Replies:** 7\
**Last updated:** [June 6, 2021, 9:25pm UTC](https://meta.discourse.org/t/auto-linked-topic-urls-dont-prettify/192799 "2021-06-06T21:25:01Z")

</div>

In one of my hosted-Discourse communities, https://forum.podcaster.community/, when I include a bare URL, it doesn’t turn into a linked title.. I would’ve sworn that was an it-just-works-feature. Am I nuts?

---

## [How can I create a new topic in Discourse via a link or direct the person to the topic if it exists](https://meta.discourse.org/t/how-can-i-create-a-new-topic-in-discourse-via-a-link-or-direct-the-person-to-the-topic-if-it-exists/192152)

<div class="topic-metadata">

**Author:** [@jcayzac](https://meta.discourse.org/u/jcayzac)\
**Replies:** 3\
**Last updated:** [May 31, 2021, 11:26pm UTC](https://meta.discourse.org/t/how-can-i-create-a-new-topic-in-discourse-via-a-link-or-direct-the-person-to-the-topic-if-it-exists/192152 "2021-05-31T23:26:12Z")

</div>

We have a newsletter made of links to curated external resources. I’d like to add a Discuss link next to each item, which would point to a corresponding topic in our Discourse instance so that the newsletter audience can…

---

## [Add Dislike Button](https://meta.discourse.org/t/add-dislike-button/192810)

<div class="topic-metadata">

**Author:** [@Cookie](https://meta.discourse.org/u/Cookie)\
**Replies:** 2\
**Last updated:** [June 6, 2021, 11:51am UTC](https://meta.discourse.org/t/add-dislike-button/192810 "2021-06-06T11:51:18Z")

</div>

Please add a Dislike button to Discourse (built in feature, not plugins) :slight\_smile: It would be great! :smiley: :cookie: :hamburger: Idea from:

---

## [Identify a Group's ID](https://meta.discourse.org/t/identify-a-groups-id/98136)

<div class="topic-metadata">

**Author:** [@outofthebox](https://meta.discourse.org/u/outofthebox)\
**Replies:** 3\
**Last updated:** [September 27, 2018, 3:27am UTC](https://meta.discourse.org/t/identify-a-groups-id/98136 "2018-09-27T03:27:51Z")

</div>

Hi, how can an admin identify a group’s ID number?

---

## [Show group only to members of other group](https://meta.discourse.org/t/show-group-only-to-members-of-other-group/192754)

<div class="topic-metadata">

**Author:** [@nicolailang](https://meta.discourse.org/u/nicolailang)\
**Replies:** 5\
**Last updated:** [June 5, 2021, 11:46am UTC](https://meta.discourse.org/t/show-group-only-to-members-of-other-group/192754 "2021-06-05T11:46:28Z")

</div>

Hi all, searched for the last half hour and did not find any threads about this: I would like to have a group only to be joinable (and if possible only be shown) to members of another group. As far as I can see this is…

---

## [Jobs::DownloadAvatarFromUrl times out](https://meta.discourse.org/t/jobs-downloadavatarfromurl-times-out/191905)

<div class="topic-metadata">

**Author:** [@bytegoose](https://meta.discourse.org/u/bytegoose)\
**Replies:** 1\
**Last updated:** [June 5, 2021, 1:41am UTC](https://meta.discourse.org/t/jobs-downloadavatarfromurl-times-out/191905 "2021-06-05T01:41:10Z")

</div>

Hi, we just started using avatar\_url via discourseconnect. Override avatar is enabled and force avatar update is set to true on the SSO side. Login works as intended but the avatars won’t get synced. Enabling verbose f…

---

## [Wiki Updates and Tab for Wikis](https://meta.discourse.org/t/wiki-updates-and-tab-for-wikis/98142)

<div class="topic-metadata">

**Author:** [@RobMeade](https://meta.discourse.org/u/RobMeade)\
**Replies:** 5\
**Last updated:** [June 4, 2021, 8:29pm UTC](https://meta.discourse.org/t/wiki-updates-and-tab-for-wikis/98142 "2021-06-04T20:29:39Z")

</div>

Hi all, Two questions if I may; I’ve just updated one of our wikis and noted that it didn’t cause it to be bumped, I’ve had a little dig around on meta and it looks like there are some topics asking for the opposite.…

---

## [Pre-filled private message to many users at once?](https://meta.discourse.org/t/pre-filled-private-message-to-many-users-at-once/192700)

<div class="topic-metadata">

**Author:** [@sok777](https://meta.discourse.org/u/sok777)\
**Replies:** 1\
**Last updated:** [June 4, 2021, 7:25pm UTC](https://meta.discourse.org/t/pre-filled-private-message-to-many-users-at-once/192700 "2021-06-04T19:25:23Z")

</div>

I noticed one post from a few years ago but there was no activity there and wanted to double check. Is it possible to create a pre-filled URL to start a new message and address it to a few users? For example: /new-mes…

---

## [Sub-sub-categories](https://meta.discourse.org/t/sub-sub-categories/139309)

<div class="topic-metadata">

**Author:** [@rogerco](https://meta.discourse.org/u/rogerco)\
**Replies:** 12\
**Last updated:** [June 4, 2021, 11:06am UTC](https://meta.discourse.org/t/sub-sub-categories/139309 "2021-06-04T11:06:23Z")

</div>

The release notes for 2.4.0.beta9 make various references to sub-sub-categories. Are these actually enabled in this release, or are they coming soon? On a related point is there a roadmap for future releases available …

[Previous page](https://meta.discourse.org/c/support/6.md?page=483)

[Next page](https://meta.discourse.org/c/support/6.md?page=485)
