# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=485

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 486

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## [Alert to national IP address account creation](https://meta.discourse.org/t/alert-to-national-ip-address-account-creation/27657)

<div class="topic-metadata">

**Author:** [@jasonstevanhill](https://meta.discourse.org/u/jasonstevanhill)\
**Replies:** 1\
**Last updated:** [April 16, 2015, 9:35pm UTC](https://meta.discourse.org/t/alert-to-national-ip-address-account-creation/27657 "2015-04-16T21:35:06Z")

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I have a problem user. He creates new accounts from different IPs. Thankfully, he’s from a relatively small country. Is there any way that I can set up Discourse to give me an alert whenever someone from an IP address a…

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## [Discourse Connect on Local instance is not working](https://meta.discourse.org/t/discourse-connect-on-local-instance-is-not-working/192653)

<div class="topic-metadata">

**Author:** [@Vairav\_Lakshmanan](https://meta.discourse.org/u/Vairav_Lakshmanan)\
**Replies:** 4\
**Last updated:** [June 4, 2021, 8:30am UTC](https://meta.discourse.org/t/discourse-connect-on-local-instance-is-not-working/192653 "2021-06-04T08:30:28Z")

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When I tried to set up discourse in my local machine following the below article: Install Discourse on macOS for development. Set up is fine and the discourse is running locally. But when I enable discourse-connect to u…

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## [Logout POST Request](https://meta.discourse.org/t/logout-post-request/192601)

<div class="topic-metadata">

**Author:** [@Bio](https://meta.discourse.org/u/Bio)\
**Replies:** 4\
**Last updated:** [June 4, 2021, 7:48am UTC](https://meta.discourse.org/t/logout-post-request/192601 "2021-06-04T07:48:48Z")

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Hi, I’ve recently been trying to create a single sign out system where I can log off on my website and it will automatically log the user off of their Discourse account as well. According to this website https://meta.dis…

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## [Issue when zooming large image in lightbox on mobile](https://meta.discourse.org/t/issue-when-zooming-large-image-in-lightbox-on-mobile/192258)

<div class="topic-metadata">

**Author:** [@Heddson](https://meta.discourse.org/u/Heddson)\
**Replies:** 2\
**Last updated:** [June 4, 2021, 7:21am UTC](https://meta.discourse.org/t/issue-when-zooming-large-image-in-lightbox-on-mobile/192258 "2021-06-04T07:21:59Z")

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This issue appears in safe-mode on theme-creator.discourse.org and on my own site, but not on Meta or try.discourse.org. Don’t know if this is a bug or if I’m missing something. Theme Creator is currently on 2.7.0.beta8 …

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## [Activate Email Redirect](https://meta.discourse.org/t/activate-email-redirect/192612)

<div class="topic-metadata">

**Author:** [@mynameisausten](https://meta.discourse.org/u/mynameisausten)\
**Replies:** 2\
**Last updated:** [June 3, 2021, 11:41pm UTC](https://meta.discourse.org/t/activate-email-redirect/192612 "2021-06-03T23:41:25Z")

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I have just installed and setup Discourse on an Ubuntu v20 EC2 instance with Sendgrid as my smtp and all is well except for the email that is sent out on user signup - it seems that while the text is correct, something i…

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## [Not receiving activation email for admin on multisite installation](https://meta.discourse.org/t/not-receiving-activation-email-for-admin-on-multisite-installation/192400)

<div class="topic-metadata">

**Author:** [@Rina\_Fallingstar](https://meta.discourse.org/u/Rina_Fallingstar)\
**Replies:** 6\
**Last updated:** [June 3, 2021, 10:36pm UTC](https://meta.discourse.org/t/not-receiving-activation-email-for-admin-on-multisite-installation/192400 "2021-06-03T22:36:31Z")

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After about 2 years of successful usage of discourse forum I’ve decided to add another one as a multisite. I’ve been testing this on my test server so I can play around and not mess with the live one (with exactly the s…

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## [Link image resizing issue (setting)](https://meta.discourse.org/t/link-image-resizing-issue-setting/192157)

<div class="topic-metadata">

**Author:** [@Alec](https://meta.discourse.org/u/Alec)\
**Replies:** 6\
**Last updated:** [June 3, 2021, 8:59pm UTC](https://meta.discourse.org/t/link-image-resizing-issue-setting/192157 "2021-06-03T20:59:48Z")

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I am sure it’s a really easy fix, but can’t seem to find the right setting. When I post a link from a third party website eg a bbc news or CBC news article, the image is not scaled correctly It shows fine in preview …

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## [Wordpress is linked, but doesn't show it](https://meta.discourse.org/t/wordpress-is-linked-but-doesnt-show-it/192423)

<div class="topic-metadata">

**Author:** [@RichardC](https://meta.discourse.org/u/RichardC)\
**Replies:** 2\
**Last updated:** [June 3, 2021, 1:10pm UTC](https://meta.discourse.org/t/wordpress-is-linked-but-doesnt-show-it/192423 "2021-06-03T13:10:04Z")

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This problem has come and gone and come back again. My wordpress post is linked to the Discourse topic and I can update the topic. But, when I refresh the wordpress edit post page the topic is no longer shown as linked. …

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## [Is there a way to restrict/flag explicit videos automatically?](https://meta.discourse.org/t/is-there-a-way-to-restrict-flag-explicit-videos-automatically/192523)

<div class="topic-metadata">

**Author:** [@Ank](https://meta.discourse.org/u/Ank)\
**Replies:** 3\
**Last updated:** [June 3, 2021, 10:49am UTC](https://meta.discourse.org/t/is-there-a-way-to-restrict-flag-explicit-videos-automatically/192523 "2021-06-03T10:49:39Z")

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Hi, First I would like to thank all the members on this site. Great community! Good to be a part of it :slight\_smile: So in a custom app for community where people engages by commenting, posting topics with pictures and…

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## [Subcategory serializer only on single subcategory page](https://meta.discourse.org/t/subcategory-serializer-only-on-single-subcategory-page/192530)

<div class="topic-metadata">

**Author:** [@Zach\_Swinehart](https://meta.discourse.org/u/Zach_Swinehart)\
**Replies:** 0\
**Last updated:** [June 3, 2021, 9:56am UTC](https://meta.discourse.org/t/subcategory-serializer-only-on-single-subcategory-page/192530 "2021-06-03T09:56:36Z")

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I am building a category map sort of functionality, and each subcategory holds data for nearby cities that I want to add to the serializer when viewing just that individual subcategory. BUT when the user is looking at th…

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## [SSO stopped working, disabled SSO, now I'm being ip blocked](https://meta.discourse.org/t/sso-stopped-working-disabled-sso-now-im-being-ip-blocked/192491)

<div class="topic-metadata">

**Author:** [@TheKingEagle](https://meta.discourse.org/u/TheKingEagle)\
**Replies:** 3\
**Last updated:** [June 3, 2021, 1:17am UTC](https://meta.discourse.org/t/sso-stopped-working-disabled-sso-now-im-being-ip-blocked/192491 "2021-06-03T01:17:44Z")

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Hello! I am completely unable to login to my admin account on my site, to attempt to diagnose why SSO suddenly decided to stop working. I disabled SSO from the console, and enabled local logins. Now I am still unable to …

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## [Trusted users cannot invite when must approve users admin setting enabled](https://meta.discourse.org/t/trusted-users-cannot-invite-when-must-approve-users-admin-setting-enabled/190809)

<div class="topic-metadata">

**Author:** [@Thomas\_Rother](https://meta.discourse.org/u/Thomas_Rother)\
**Replies:** 8\
**Last updated:** [June 2, 2021, 8:59pm UTC](https://meta.discourse.org/t/trusted-users-cannot-invite-when-must-approve-users-admin-setting-enabled/190809 "2021-06-02T20:59:27Z")

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I am testing this on 2.7.0.beta9 but I see no option for “invites” on the users profile page, although the tested users have trust level 2. Aside from that, the normal invites by moderation/admin works. Did I miss some…

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## [Trouble adding a discourse-subscriptions plan](https://meta.discourse.org/t/trouble-adding-a-discourse-subscriptions-plan/191696)

<div class="topic-metadata">

**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 6\
**Last updated:** [June 2, 2021, 6:28pm UTC](https://meta.discourse.org/t/trouble-adding-a-discourse-subscriptions-plan/191696 "2021-06-02T18:28:44Z")

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I"m trying to create a new plan on my development environment. Clicking “add new plan” does this: TypeError: Cannot read property 'discourse\_subscriptions\_currency' of undefined at Class.model (javascripts/discourse…

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## [Moderators with shared mailbox](https://meta.discourse.org/t/moderators-with-shared-mailbox/192388)

<div class="topic-metadata">

**Author:** [@SchweizerSchoggi](https://meta.discourse.org/u/SchweizerSchoggi)\
**Replies:** 2\
**Last updated:** [June 2, 2021, 12:00pm UTC](https://meta.discourse.org/t/moderators-with-shared-mailbox/192388 "2021-06-02T12:00:41Z")

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Our brandnew forum has accounts for several admins and moderators. 5 moderators are using a shared mailbox in Outlook. Is there a way I can configure their accounts so that their secondary email is the shared mailaddress…

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## [Increase the max post length setting](https://meta.discourse.org/t/increase-the-max-post-length-setting/159974)

<div class="topic-metadata">

**Author:** [@dithub](https://meta.discourse.org/u/dithub)\
**Replies:** 4\
**Last updated:** [June 2, 2021, 10:33am UTC](https://meta.discourse.org/t/increase-the-max-post-length-setting/159974 "2021-06-02T10:33:12Z")

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The max post length setting is 99k , in my case,as a knowledge management, there will always be posts longer than 100k or 150k. I tend not to cut them into replies or even install a plugin, increasing the max number nat…

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## [How to edit post with API without bumping topic?](https://meta.discourse.org/t/how-to-edit-post-with-api-without-bumping-topic/192248)

<div class="topic-metadata">

**Author:** [@tessus](https://meta.discourse.org/u/tessus)\
**Replies:** 12\
**Last updated:** [June 2, 2021, 7:33am UTC](https://meta.discourse.org/t/how-to-edit-post-with-api-without-bumping-topic/192248 "2021-06-02T07:33:56Z")

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I’ve searched the forum, but only found topics related to replies. None of them mentioned edits or the API. I use one topic as a status update for a repository action that happens every 30 minutes. I’m updating the post…

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## [SSL error - can't upload images](https://meta.discourse.org/t/ssl-error-cant-upload-images/192355)

<div class="topic-metadata">

**Author:** [@davidkingham](https://meta.discourse.org/u/davidkingham)\
**Replies:** 4\
**Last updated:** [June 2, 2021, 5:04am UTC](https://meta.discourse.org/t/ssl-error-cant-upload-images/192355 "2021-06-02T05:04:09Z")

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I am getting the error below when uploading images. I updated to latest today but I don’t think that caused it. I haven’t made any changes to the site this is occurring on other than updating, but I did make changes on m…

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## [WP SSO + Discourse Multisite](https://meta.discourse.org/t/wp-sso-discourse-multisite/191538)

<div class="topic-metadata">

**Author:** [@Tim\_Jefferies](https://meta.discourse.org/u/Tim_Jefferies)\
**Replies:** 5\
**Last updated:** [June 2, 2021, 3:36am UTC](https://meta.discourse.org/t/wp-sso-discourse-multisite/191538 "2021-06-02T03:36:02Z")

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I have 2 separate instances of discourse, and I wanted to roll them into a single multisite instance. I followed the multisite guide to set up a new db and the build went fine. The problem is that when I navigate to the…

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## [Cannot rebuild app due to nameserver DNS issues "could not resolve host github.com"](https://meta.discourse.org/t/cannot-rebuild-app-due-to-nameserver-dns-issues-could-not-resolve-host-github-com/192272)

<div class="topic-metadata">

**Author:** [@annakein](https://meta.discourse.org/u/annakein)\
**Replies:** 13\
**Last updated:** [June 1, 2021, 11:42pm UTC](https://meta.discourse.org/t/cannot-rebuild-app-due-to-nameserver-dns-issues-could-not-resolve-host-github-com/192272 "2021-06-01T23:42:37Z")

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Ensuring launcher is up to date Fetching origin fatal: unable to access 'https://github.com/discourse/discourse\_docker.git/': Could not resolve host : github.com error: Could not fetch origin Launcher is up-to-date And …

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## [User following invitation link is not visible in Admin/Users due to SSO](https://meta.discourse.org/t/user-following-invitation-link-is-not-visible-in-admin-users-due-to-sso/191921)

<div class="topic-metadata">

**Author:** [@SchweizerSchoggi](https://meta.discourse.org/u/SchweizerSchoggi)\
**Replies:** 9\
**Last updated:** [June 1, 2021, 10:35pm UTC](https://meta.discourse.org/t/user-following-invitation-link-is-not-visible-in-admin-users-due-to-sso/191921 "2021-06-01T22:35:33Z")

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I have sent out multiple invitations for the new forum. For this I have generated a link, saved it and send the link via Email to my colleague. She clicked on the link and registred. But I just don?t see her in the overv…

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## [Staff tags vs allowed tags/tag groups](https://meta.discourse.org/t/staff-tags-vs-allowed-tags-tag-groups/97883)

<div class="topic-metadata">

**Author:** [@negishi](https://meta.discourse.org/u/negishi)\
**Replies:** 5\
**Last updated:** [June 1, 2021, 8:35pm UTC](https://meta.discourse.org/t/staff-tags-vs-allowed-tags-tag-groups/97883 "2021-06-01T20:35:12Z")

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With staff tags now being part of the tag groups settings: Is it possible to activate staff tags globally as of now without restricting categories on tag groups and having to activate the staff tag group in every single …

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## [DiscourseConnect payload hash encoding mismatch](https://meta.discourse.org/t/discourseconnect-payload-hash-encoding-mismatch/192319)

<div class="topic-metadata">

**Author:** [@Bio](https://meta.discourse.org/u/Bio)\
**Replies:** 4\
**Last updated:** [June 1, 2021, 7:51pm UTC](https://meta.discourse.org/t/discourseconnect-payload-hash-encoding-mismatch/192319 "2021-06-01T19:51:28Z")

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Hello, I am new to working with Discourse and AWS, so I was hoping that someone could assist or point me in the right direction. I’m trying to setup DiscourseConnect with my website, following the instructions on this f…

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## [Changelogs - running, betas, or otherwise?](https://meta.discourse.org/t/changelogs-running-betas-or-otherwise/131416)

<div class="topic-metadata">

**Author:** [@mreach](https://meta.discourse.org/u/mreach)\
**Replies:** 9\
**Last updated:** [June 1, 2021, 3:37pm UTC](https://meta.discourse.org/t/changelogs-running-betas-or-otherwise/131416 "2021-06-01T15:37:29Z")

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I frequently like to follow what’s going on with Discourse development. Is there a running changelog that shows current things being implemented or a roadmap? Do beta snapshots have a changelog that I’m missing? For ex…

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## [How can I make a Discourse forum as "reddit like" as possible](https://meta.discourse.org/t/how-can-i-make-a-discourse-forum-as-reddit-like-as-possible/192277)

<div class="topic-metadata">

**Author:** [@DiscourseUser](https://meta.discourse.org/u/DiscourseUser)\
**Replies:** 2\
**Last updated:** [June 1, 2021, 2:10pm UTC](https://meta.discourse.org/t/how-can-i-make-a-discourse-forum-as-reddit-like-as-possible/192277 "2021-06-01T14:10:52Z")

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So obviously treaded messages won’t happen, but that is completely fine. However, I’m looking for tips, how to make a Discourse forum as “Reddit like” as possible, with “Reddit Classic” look in mind. For example, I wan…

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## [Changing host for Wordpress, lost connection to Discourse (curl 6 error)](https://meta.discourse.org/t/changing-host-for-wordpress-lost-connection-to-discourse-curl-6-error/192200)

<div class="topic-metadata">

**Author:** [@Romain\_Bisseret](https://meta.discourse.org/u/Romain_Bisseret)\
**Replies:** 9\
**Last updated:** [June 1, 2021, 7:19am UTC](https://meta.discourse.org/t/changing-host-for-wordpress-lost-connection-to-discourse-curl-6-error/192200 "2021-06-01T07:19:10Z")

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Hi! I checked old posts closed to my problem but didn’t find the solution, so here I am. I have a WP site (hosted on server A) connected to a Discourse forum (on server B) and acting as a SSO provider for said forum. I…

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## [What is a fully merged stub topic?](https://meta.discourse.org/t/what-is-a-fully-merged-stub-topic/192216)

<div class="topic-metadata">

**Author:** [@lcb](https://meta.discourse.org/u/lcb)\
**Replies:** 3\
**Last updated:** [June 1, 2021, 1:33am UTC](https://meta.discourse.org/t/what-is-a-fully-merged-stub-topic/192216 "2021-06-01T01:33:54Z")

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Hi, I’d like to make I understand a new feature correctly, namely: the 'delete merged stub topics after days' setting, which is described as “Number of days to wait before automatically deleting fully merged stub topics…

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## [Ghost Discourse integration](https://meta.discourse.org/t/ghost-discourse-integration/192220)

<div class="topic-metadata">

**Author:** [@Craigs](https://meta.discourse.org/u/Craigs)\
**Replies:** 0\
**Last updated:** [May 31, 2021, 10:46pm UTC](https://meta.discourse.org/t/ghost-discourse-integration/192220 "2021-05-31T22:46:32Z")

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I am grappling with establishing an integration between Ghost and Discourse. Discourse is: 2.8.0.beta1, docker on Ubuntu - no nginx I’m using traefik on a standalone system behind a single ip router - in a natted home …

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## [Topics Unlisted and 'Maximum number of posts to embed' not respected?](https://meta.discourse.org/t/topics-unlisted-and-maximum-number-of-posts-to-embed-not-respected/285296)

<div class="topic-metadata">

**Author:** [@Whiskey\_Victor\_LLC](https://meta.discourse.org/u/Whiskey_Victor_LLC)\
**Replies:** 4\
**Last updated:** [May 31, 2021, 8:15pm UTC](https://meta.discourse.org/t/topics-unlisted-and-maximum-number-of-posts-to-embed-not-respected/285296 "2021-05-31T20:15:00Z")

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I’m not understanding this part. I am getting the feed articles, but they are only viewable by the admin (they appear to be not listed) and they are not going into the correct categories. And I don’t understand wh…

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## [Users can't invite people](https://meta.discourse.org/t/users-cant-invite-people/113512)

<div class="topic-metadata">

**Author:** [@Kyle\_Risi](https://meta.discourse.org/u/Kyle_Risi)\
**Replies:** 4\
**Last updated:** [May 31, 2021, 6:38pm UTC](https://meta.discourse.org/t/users-cant-invite-people/113512 "2021-05-31T18:38:04Z")

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Since going live we have had an issue with our users being unable to invite users signup for the community. I know this is limited to users able TL2 but users who are TL2 and above do not have the ability to invite user…

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## [Still getting notifications (from ignored user?)](https://meta.discourse.org/t/still-getting-notifications-from-ignored-user/187990)

<div class="topic-metadata">

**Author:** [@Viktor09](https://meta.discourse.org/u/Viktor09)\
**Replies:** 3\
**Last updated:** [May 31, 2021, 6:02pm UTC](https://meta.discourse.org/t/still-getting-notifications-from-ignored-user/187990 "2021-05-31T18:02:25Z")

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So… You know how unread topics will show numbers in either grey or blue if there are unread posts in those topics, right? I have this one user who is being driven nuts because he can’t make the grey numbers go away. The…

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