# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=497

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 498

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## [Weird looking non-existent topics in recommended topics due to babble plugin](https://meta.discourse.org/t/weird-looking-non-existent-topics-in-recommended-topics-due-to-babble-plugin/187748)

<div class="topic-metadata">

**Author:** [@Astra](https://meta.discourse.org/u/Astra)\
**Replies:** 4\
**Last updated:** [April 23, 2021, 12:54pm UTC](https://meta.discourse.org/t/weird-looking-non-existent-topics-in-recommended-topics-due-to-babble-plugin/187748 "2021-04-23T12:54:45Z")

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Since upgrading to latest version yesterday we see things like this show up in the recommended topics list: clicking on these random looking names sends you nowhere. Any ideas on what happens here?

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## [Are you interested in native mobile apps?](https://meta.discourse.org/t/are-you-interested-in-native-mobile-apps/186468)

<div class="topic-metadata">

**Author:** [@Eagle\_apk](https://meta.discourse.org/u/Eagle_apk)\
**Replies:** 0\
**Last updated:** [April 12, 2021, 8:01am UTC](https://meta.discourse.org/t/are-you-interested-in-native-mobile-apps/186468 "2021-04-12T08:01:45Z")

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Hello everyone, I’ve been building native mobile apps on iOS and Android, such as Eagleapk , some with millions of users, for a living for about 6 years now. I wanted to gauge the interest among Discourse forum owners f…

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## [My forum in a samsung cellphone looks to big](https://meta.discourse.org/t/my-forum-in-a-samsung-cellphone-looks-to-big/96292)

<div class="topic-metadata">

**Author:** [@Francois\_Douville](https://meta.discourse.org/u/Francois_Douville)\
**Replies:** 1\
**Last updated:** [September 3, 2018, 11:17pm UTC](https://meta.discourse.org/t/my-forum-in-a-samsung-cellphone-looks-to-big/96292 "2018-09-03T23:17:21Z")

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There is a member of my community that sent me this picture of what she sees in her samsung cellphone. It’s way too big. Why is it like that? Thanks!

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## [Adjust Login Screen Size](https://meta.discourse.org/t/adjust-login-screen-size/187526)

<div class="topic-metadata">

**Author:** [@Ally\_Lady](https://meta.discourse.org/u/Ally_Lady)\
**Replies:** 1\
**Last updated:** [April 23, 2021, 4:34am UTC](https://meta.discourse.org/t/adjust-login-screen-size/187526 "2021-04-23T04:34:42Z")

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Hello All, Not a web designer by any means. Can someone guide me how to adjust the login screen size? The top half of Log In is cut off and I would like it large enough that the scroll bar is not needed.

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## [Disabling English slugfier for topic's URL in Korean language setting](https://meta.discourse.org/t/disabling-english-slugfier-for-topics-url-in-korean-language-setting/23780)

<div class="topic-metadata">

**Author:** [@winterbox](https://meta.discourse.org/u/winterbox)\
**Replies:** 13\
**Last updated:** [September 3, 2018, 9:52pm UTC](https://meta.discourse.org/t/disabling-english-slugfier-for-topics-url-in-korean-language-setting/23780 "2018-09-03T21:52:26Z")

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Continuing the discussion from Making Non-English Category URL Understandable. Not like /c/13-category: @sam Would you disable English slugfier for topic title totally in Korean language setting? (Better to disable fo…

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## [Animated GIFs in User Cards](https://meta.discourse.org/t/animated-gifs-in-user-cards/187686)

<div class="topic-metadata">

**Author:** [@Adrian\_KI](https://meta.discourse.org/u/Adrian_KI)\
**Replies:** 11\
**Last updated:** [April 22, 2021, 10:14pm UTC](https://meta.discourse.org/t/animated-gifs-in-user-cards/187686 "2021-04-22T22:14:04Z")

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Hey there, I was just looking at my site and found that I cannot add GIF’s to the user card. I have tried multiple steps but nothing works right now. When a gif is uploaded, it displays as a still image. How can this be…

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## [Imported posts showing in search engine with import date, not post date](https://meta.discourse.org/t/imported-posts-showing-in-search-engine-with-import-date-not-post-date/187836)

<div class="topic-metadata">

**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 0\
**Last updated:** [April 22, 2021, 10:02pm UTC](https://meta.discourse.org/t/imported-posts-showing-in-search-engine-with-import-date-not-post-date/187836 "2021-04-22T22:02:38Z")

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I did an import for a site that’s running Discourse 2.5.0 - https://github.com/discourse/discourse version 6a42acbfb72d4ea7dc501ff2240abc8e89f650c6. Post dates are showing up in google with, apparently, the import date r…

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## [Can I add a group of users to a PM without inviting them?](https://meta.discourse.org/t/can-i-add-a-group-of-users-to-a-pm-without-inviting-them/187671)

<div class="topic-metadata">

**Author:** [@yoel.koenka](https://meta.discourse.org/u/yoel.koenka)\
**Replies:** 2\
**Last updated:** [April 22, 2021, 9:52pm UTC](https://meta.discourse.org/t/can-i-add-a-group-of-users-to-a-pm-without-inviting-them/187671 "2021-04-22T21:52:26Z")

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Hi, I’m the admin of my self-hosted Discourse-based forum. I’d like to restrict topic access to a certain group. Therefore, I’ve seen that I can turn it into a PM, and then invite the users I’d like to add. My questio…

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## [Moderation settings for a category do not save](https://meta.discourse.org/t/moderation-settings-for-a-category-do-not-save/187186)

<div class="topic-metadata">

**Author:** [@Ed\_Bobkov](https://meta.discourse.org/u/Ed_Bobkov)\
**Replies:** 1\
**Last updated:** [April 22, 2021, 5:12pm UTC](https://meta.discourse.org/t/moderation-settings-for-a-category-do-not-save/187186 "2021-04-22T17:12:48Z")

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I updated to the latest version. I’ve found recently that users started to create topics and they didn’t come to moderation. I found that all moderation settings for any category were reseted. I tried to save them once …

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## [Is there a way to auto tag new posts in a category?](https://meta.discourse.org/t/is-there-a-way-to-auto-tag-new-posts-in-a-category/187793)

<div class="topic-metadata">

**Author:** [@jarrettgreen](https://meta.discourse.org/u/jarrettgreen)\
**Replies:** 1\
**Last updated:** [April 22, 2021, 5:00pm UTC](https://meta.discourse.org/t/is-there-a-way-to-auto-tag-new-posts-in-a-category/187793 "2021-04-22T17:00:11Z")

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I’ve set up a “Bugs” topic, and I use tags to help me keep track of if I’ve reviewed them, confirmed them, fixed them, etc. etc. If I could have all new topics posted to that category tagged with ‘unconfirmed’ or somethi…

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## [Custom Emoji Set](https://meta.discourse.org/t/custom-emoji-set/184698)

<div class="topic-metadata">

**Author:** [@cookieman768](https://meta.discourse.org/u/cookieman768)\
**Replies:** 4\
**Last updated:** [April 22, 2021, 4:56pm UTC](https://meta.discourse.org/t/custom-emoji-set/184698 "2021-04-22T16:56:49Z")

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Hello everyone! I noticed that due to recent licensing changes Discourse removed Joy Pixels from the emoji sets. I have a license for Joy Pixels and was wondering how I can upload the set back, so it is integrated with t…

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## [Avoiding the 20 characters](https://meta.discourse.org/t/avoiding-the-20-characters/187751)

<div class="topic-metadata">

**Author:** [@PeterPalov](https://meta.discourse.org/u/PeterPalov)\
**Replies:** 4\
**Last updated:** [April 22, 2021, 4:51pm UTC](https://meta.discourse.org/t/avoiding-the-20-characters/187751 "2021-04-22T16:51:04Z")

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When you post is less than 20 characters you can do this: and avoid 20 characters. This works on other Discourse too. I don’t know, is it a known bug (I’m quite new), but anyway I’m reporting it.

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## [PWA (Progressive Web App) Firefox Android: Black screen after inactivity](https://meta.discourse.org/t/pwa-progressive-web-app-firefox-android-black-screen-after-inactivity/187659)

<div class="topic-metadata">

**Author:** [@Claudio](https://meta.discourse.org/u/Claudio)\
**Replies:** 4\
**Last updated:** [April 22, 2021, 3:46pm UTC](https://meta.discourse.org/t/pwa-progressive-web-app-firefox-android-black-screen-after-inactivity/187659 "2021-04-22T15:46:34Z")

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Dear Discourse Community, I filed a bug for Firefox for Android as I have an issue with the Progressive Web App (PWA) for meta.discourse.org. I cannot reproduce the issue on Google Chrome. Now I need your help: Pleas…

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## [Theme CSS Not Working](https://meta.discourse.org/t/theme-css-not-working/187652)

<div class="topic-metadata">

**Author:** [@cris.navarroza](https://meta.discourse.org/u/cris.navarroza)\
**Replies:** 4\
**Last updated:** [April 22, 2021, 2:44pm UTC](https://meta.discourse.org/t/theme-css-not-working/187652 "2021-04-22T14:44:03Z")

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Can someone help me understand why my CSS from theme under common.scss are not working on pages like /u/activate-account or 404 page? I was trying to change the background of the div as mentioned on this thread Include …

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## [New signups not receiving welcome email](https://meta.discourse.org/t/new-signups-not-receiving-welcome-email/187616)

<div class="topic-metadata">

**Author:** [@Paul\_King1](https://meta.discourse.org/u/Paul_King1)\
**Replies:** 3\
**Last updated:** [April 22, 2021, 2:42pm UTC](https://meta.discourse.org/t/new-signups-not-receiving-welcome-email/187616 "2021-04-22T14:42:47Z")

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I have signed up to my forums with a few email addresses to test if the welcome email is being sent. It doesn’t seem to be sending it. I can see in the logs that the digest email gets sent regularly and also the tes…

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## [How to enable discourse mobile view notification banners](https://meta.discourse.org/t/how-to-enable-discourse-mobile-view-notification-banners/187724)

<div class="topic-metadata">

**Author:** [@narayanan](https://meta.discourse.org/u/narayanan)\
**Replies:** 2\
**Last updated:** [April 22, 2021, 2:15pm UTC](https://meta.discourse.org/t/how-to-enable-discourse-mobile-view-notification-banners/187724 "2021-04-22T14:15:59Z")

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Hi ! When i start to use discourse, i have seen a notification banner “Do you want to install discourse on this device ?” in mobile view. But after some days, this mobile view banner wasn’t displayed on the site. I don’…

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## [Is it possible to limit the length of meta og:description content?](https://meta.discourse.org/t/is-it-possible-to-limit-the-length-of-meta-og-description-content/164391)

<div class="topic-metadata">

**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 1\
**Last updated:** [April 22, 2021, 12:28pm UTC](https://meta.discourse.org/t/is-it-possible-to-limit-the-length-of-meta-og-description-content/164391 "2021-04-22T12:28:12Z")

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I’m working with an SEO Expert who knows that it is very important that meta descriptions be no longer than 150 Characters. Hmm. That appears to be supported by What Are Meta Descriptions And How to Write Them \[Free Tool…

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## [Reply emails - expand or remove summary](https://meta.discourse.org/t/reply-emails-expand-or-remove-summary/186268)

<div class="topic-metadata">

**Author:** [@Parker1090](https://meta.discourse.org/u/Parker1090)\
**Replies:** 2\
**Last updated:** [April 22, 2021, 8:29am UTC](https://meta.discourse.org/t/reply-emails-expand-or-remove-summary/186268 "2021-04-22T08:29:58Z")

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Hi all, I’m playing around with opening our internal discourse to additional users with topics started by, and replied to by email by staged users. We’re using this to communicate with people outside our organisation wh…

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## [Changing onebox image/thumbnail size](https://meta.discourse.org/t/changing-onebox-image-thumbnail-size/187680)

<div class="topic-metadata">

**Author:** [@JoeD](https://meta.discourse.org/u/JoeD)\
**Replies:** 0\
**Last updated:** [April 21, 2021, 9:38pm UTC](https://meta.discourse.org/t/changing-onebox-image-thumbnail-size/187680 "2021-04-21T21:38:30Z")

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Is there a way to change the size of thumbnail images used by onebox? It seems that the image being downloaded is plenty big enough (690 x 431 in my use-case) but the image is only being displayed as 130 x 81. It would b…

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## [Login Help - Correct way to login](https://meta.discourse.org/t/login-help-correct-way-to-login/187436)

<div class="topic-metadata">

**Author:** [@PBS](https://meta.discourse.org/u/PBS)\
**Replies:** 1\
**Last updated:** [April 21, 2021, 3:50pm UTC](https://meta.discourse.org/t/login-help-correct-way-to-login/187436 "2021-04-21T15:50:33Z")

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Hello All, Though there are so many posts regarding login and SSO, I just wanted to be sure, I implement the right thing. I have a html page (Front End) with bootstrap Angular. It has a specific theme, it will be like …

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## [Bulk add all users to group from a trust level?](https://meta.discourse.org/t/bulk-add-all-users-to-group-from-a-trust-level/68544)

<div class="topic-metadata">

**Author:** [@Ham](https://meta.discourse.org/u/Ham)\
**Replies:** 6\
**Last updated:** [April 21, 2021, 2:54pm UTC](https://meta.discourse.org/t/bulk-add-all-users-to-group-from-a-trust-level/68544 "2021-04-21T14:54:05Z")

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Looking to bulk add all users from a certain trust level. I know the bulk add feature of one per line but I wanted to add about 400 members at once.

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## [Issues with changing File/Image upload location to S3 Server from local storage](https://meta.discourse.org/t/issues-with-changing-file-image-upload-location-to-s3-server-from-local-storage/187255)

<div class="topic-metadata">

**Author:** [@seshu\_ram](https://meta.discourse.org/u/seshu_ram)\
**Replies:** 4\
**Last updated:** [April 21, 2021, 4:33am UTC](https://meta.discourse.org/t/issues-with-changing-file-image-upload-location-to-s3-server-from-local-storage/187255 "2021-04-21T04:33:39Z")

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I was facing a lot of storage issues with my discourse website. Hence, I tried setting up an S3 Server so that I can upload my images/files/backups onto the server. I followed all the steps in the guide attached below t…

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## [PostCount in User\_stats table automatically resets](https://meta.discourse.org/t/postcount-in-user-stats-table-automatically-resets/187502)

<div class="topic-metadata">

**Author:** [@Manikandan](https://meta.discourse.org/u/Manikandan)\
**Replies:** 0\
**Last updated:** [April 20, 2021, 3:56pm UTC](https://meta.discourse.org/t/postcount-in-user-stats-table-automatically-resets/187502 "2021-04-20T15:56:25Z")

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We done the migration of data from Telligent to Discourse and we are facing the issue the post and topics count in the user\_stats table gets automatically resets to Zero eventhough we updated that values using an update …

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## [How to display a very tall image properly?](https://meta.discourse.org/t/how-to-display-a-very-tall-image-properly/187425)

<div class="topic-metadata">

**Author:** [@th21](https://meta.discourse.org/u/th21)\
**Replies:** 1\
**Last updated:** [April 20, 2021, 11:29am UTC](https://meta.discourse.org/t/how-to-display-a-very-tall-image-properly/187425 "2021-04-20T11:29:05Z")

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Assume I want to upload image like Even if click on the image it’s hard to tell the content, is there any way to make it zoom to fit the screen width? Im running a fan forum so I disabled the right click action in o…

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## [Issues with Customise Email Style](https://meta.discourse.org/t/issues-with-customise-email-style/187197)

<div class="topic-metadata">

**Author:** [@Levi\_Nguyen](https://meta.discourse.org/u/Levi_Nguyen)\
**Replies:** 2\
**Last updated:** [April 20, 2021, 6:38am UTC](https://meta.discourse.org/t/issues-with-customise-email-style/187197 "2021-04-20T06:38:36Z")

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Hi team, I am unable to modify HTML Template on my forum. When I try to save the template, the pop-up appeared Please assist

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## [SSO and changing email addresses upstream](https://meta.discourse.org/t/sso-and-changing-email-addresses-upstream/96116)

<div class="topic-metadata">

**Author:** [@sudoman](https://meta.discourse.org/u/sudoman)\
**Replies:** 3\
**Last updated:** [August 31, 2018, 9:23pm UTC](https://meta.discourse.org/t/sso-and-changing-email-addresses-upstream/96116 "2018-08-31T21:23:23Z")

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Is there any way to work around issues caused by letting users change their email addresses on an SSO authentication server? Users of Discourse and SSO apparently must be configured to not allow users to change their em…

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## [New On-page experience ranking factors - Core Web Vitals](https://meta.discourse.org/t/new-on-page-experience-ranking-factors-core-web-vitals/187427)

<div class="topic-metadata">

**Author:** [@Bcat](https://meta.discourse.org/u/Bcat)\
**Replies:** 2\
**Last updated:** [April 20, 2021, 2:17am UTC](https://meta.discourse.org/t/new-on-page-experience-ranking-factors-core-web-vitals/187427 "2021-04-20T02:17:37Z")

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Do not know if anyone here is interested because the website almost traffic comes from Google search? Because in the past, people here were more interested in the content because it was a JS application. But with the r…

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## [Server upgrade from ubuntu 18 to 20](https://meta.discourse.org/t/server-upgrade-from-ubuntu-18-to-20/186978)

<div class="topic-metadata">

**Author:** [@ufukayyildiz](https://meta.discourse.org/u/ufukayyildiz)\
**Replies:** 3\
**Last updated:** [April 19, 2021, 6:06pm UTC](https://meta.discourse.org/t/server-upgrade-from-ubuntu-18-to-20/186978 "2021-04-19T18:06:14Z")

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Hi all, I run discourse on ubuntu 18.04.5 LTS on AWS. Only discourse runs in this server. I launched server then install discourse. No any modifications after launch and installation. Now server says Run 'do-release-…

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## [Disable e-mails to staged topic creator](https://meta.discourse.org/t/disable-e-mails-to-staged-topic-creator/108362)

<div class="topic-metadata">

**Author:** [@vvanpo](https://meta.discourse.org/u/vvanpo)\
**Replies:** 3\
**Last updated:** [April 19, 2021, 1:44pm UTC](https://meta.discourse.org/t/disable-e-mails-to-staged-topic-creator/108362 "2021-04-19T13:44:17Z")

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Context: I have a category with a “custom incoming email address” configured, so that it functions as an inbox for a specific e-mail address belonging to my organization. We use this address to collect e-mails, often au…

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## [Hashtags with numbers in parentheses appearing everywhere on Discourse site](https://meta.discourse.org/t/hashtags-with-numbers-in-parentheses-appearing-everywhere-on-discourse-site/187234)

<div class="topic-metadata">

**Author:** [@bayodesegun](https://meta.discourse.org/u/bayodesegun)\
**Replies:** 6\
**Last updated:** [April 19, 2021, 11:40am UTC](https://meta.discourse.org/t/hashtags-with-numbers-in-parentheses-appearing-everywhere-on-discourse-site/187234 "2021-04-19T11:40:43Z")

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Recently a lot of parentheses with numbers with the hash symbol started appearing on our site (self-hosted). Does anyone know if it’s a bug or a feature that can be turned off (I’ve tried but can’t find where to turn it…

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