# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=5&status=open

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 6

---

## [Questions about the Zoom Livestream integration](https://meta.discourse.org/t/questions-about-the-zoom-livestream-integration/409816)

<div class="topic-metadata">

**Author:** [@gassim](https://meta.discourse.org/u/gassim)\
**Replies:** 2\
**Last updated:** [August 12, 2026, 8:34pm UTC](https://meta.discourse.org/t/questions-about-the-zoom-livestream-integration/409816 "2026-08-12T20:34:16Z")

</div>

Hi I’m testing the Livestreaming Zoom webinars, and I have a few questions: Does this work only for a Zoom webinar or is it possible to work for a Zoom meeting? We are only using Zoom meeting so I’m wondering if I can…

---

## [Fresh install/migrated!](https://meta.discourse.org/t/fresh-install-migrated/409595)

<div class="topic-metadata">

**Author:** [@aLinux](https://meta.discourse.org/u/aLinux)\
**Replies:** 5\
**Last updated:** [August 12, 2026, 7:33pm UTC](https://meta.discourse.org/t/fresh-install-migrated/409595 "2026-08-12T19:33:59Z")

</div>

Hello I migrated from phpbb 3 and all is working good ! Content/categories/users were imported with no problems! Since this is my first install and use i have a question about speed. I am using cloudflare as DNS and …

---

## [How do I remove silences from flags?](https://meta.discourse.org/t/how-do-i-remove-silences-from-flags/409787)

<div class="topic-metadata">

**Author:** [@Wasd\_the\_fourth](https://meta.discourse.org/u/Wasd_the_fourth)\
**Replies:** 8\
**Last updated:** [August 12, 2026, 1:57pm UTC](https://meta.discourse.org/t/how-do-i-remove-silences-from-flags/409787 "2026-08-12T13:57:14Z")

</div>

When a mod or tl4 flags someone, that person can get silenced and I was wondering how I would be able to disable the auto silence feature as it often results in people losing access to tl3 for very minor things. Thank yo…

---

## [Has something changed with pasting html into the composer?](https://meta.discourse.org/t/has-something-changed-with-pasting-html-into-the-composer/407661)

<div class="topic-metadata">

**Author:** [@one1](https://meta.discourse.org/u/one1)\
**Replies:** 10\
**Last updated:** [August 11, 2026, 12:05pm UTC](https://meta.discourse.org/t/has-something-changed-with-pasting-html-into-the-composer/407661 "2026-08-11T12:05:04Z")

</div>

Recently I noticed that when I paste (some) text into the composer span tags are included. For example \<span lang="en"\>Then the brahmin Jānussoṇi went up to the Buddha, and exchanged greetings with him.\</span\>\<span lang…

---

## [How should a user request a password reset when they do not remember the e-mail address that one of their accounts utilises?](https://meta.discourse.org/t/how-should-a-user-request-a-password-reset-when-they-do-not-remember-the-e-mail-address-that-one-of-their-accounts-utilises/409201)

<div class="topic-metadata">

**Author:** [@roke\_julian\_lockhart](https://meta.discourse.org/u/roke_julian_lockhart)\
**Replies:** 20\
**Last updated:** [August 10, 2026, 11:36pm UTC](https://meta.discourse.org/t/how-should-a-user-request-a-password-reset-when-they-do-not-remember-the-e-mail-address-that-one-of-their-accounts-utilises/409201 "2026-08-10T23:36:28Z")

</div>

If a user has located their account (so they know its username and id), but does not know their password (nor have a 1FA authentication method added, like CTAP2), they are unable to acquire the e-mail address of the acco…

---

## [Accepted solutions: plugin + migrating markers from Khoros](https://meta.discourse.org/t/accepted-solutions-plugin-migrating-markers-from-khoros/409686)

<div class="topic-metadata">

**Author:** [@gosia.murawska](https://meta.discourse.org/u/gosia.murawska)\
**Replies:** 1\
**Last updated:** [August 10, 2026, 11:49am UTC](https://meta.discourse.org/t/accepted-solutions-plugin-migrating-markers-from-khoros/409686 "2026-08-10T11:49:38Z")

</div>

Hi :slight\_smile: A quick one on accepted solutions: can the existing accepted-solution markers from Khoros be carried over during the import, so they map to Solved on the migrated threads on Discourse? Thanks

---

## [Is resetting the original content preference when switching interface language in the header dropdown intended](https://meta.discourse.org/t/is-resetting-the-original-content-preference-when-switching-interface-language-in-the-header-dropdown-intended/406258)

<div class="topic-metadata">

**Author:** [@Moin](https://meta.discourse.org/u/Moin)\
**Replies:** 1\
**Last updated:** [August 10, 2026, 8:53am UTC](https://meta.discourse.org/t/is-resetting-the-original-content-preference-when-switching-interface-language-in-the-header-dropdown-intended/406258 "2026-08-10T08:53:06Z")

</div>

The language dropdown in the header resets the Show original content instead of translated content. preference. Is this intended? For me, this was confusing. I expected it to only adjust the interface language. Steps to…

---

## [The doc\_categories\_indexes table is gone](https://meta.discourse.org/t/doc-categories-indexes/409510)

<div class="topic-metadata">

**Author:** [@singi2016cn](https://meta.discourse.org/u/singi2016cn)\
**Replies:** 2\
**Last updated:** [August 10, 2026, 1:32am UTC](https://meta.discourse.org/t/doc-categories-indexes/409510 "2026-08-10T01:32:13Z")

</div>

Discourse v2026.7.1 — https://github.com/discourse/discourse/commits/ed98909721 — Ember v6.10.1 After a successful upgrade, I noticed that the \`doc\_categories\_indexes\` table was missing, and then I encountered an error when running migrations locally. Caused by: PG::UndefinedTable: ERROR: relation "doc\_categories\_ind…

---

## [Overriding restricted tags on admins/staff](https://meta.discourse.org/t/overriding-restricted-tags-on-admins-staff/409542)

<div class="topic-metadata">

**Author:** [@satonotdead](https://meta.discourse.org/u/satonotdead)\
**Replies:** 2\
**Last updated:** [August 8, 2026, 12:20am UTC](https://meta.discourse.org/t/overriding-restricted-tags-on-admins-staff/409542 "2026-08-08T00:20:43Z")

</div>

Continuing the discussion from Category with restricted tags now required for admins?: Does this feature requires something to be set in my Discourse instance? I’m admin and I can’t add tags beyond the group-limited on…

---

## [Looking for storage details after Discourse update](https://meta.discourse.org/t/looking-for-storage-details-after-discourse-update/409553)

<div class="topic-metadata">

**Author:** [@m\_terenui](https://meta.discourse.org/u/m_terenui)\
**Replies:** 2\
**Last updated:** [August 7, 2026, 6:30pm UTC](https://meta.discourse.org/t/looking-for-storage-details-after-discourse-update/409553 "2026-08-07T18:30:02Z")

</div>

Hi there ! Hope everybody is doing well :slight\_smile: I have just updated my discourse instance to v2026.8.0-latest.1 and everything went well. Since everytime I update my forum I have a stress that everything gets bro…

---

## [New-topic links with category selected navigate to that category page](https://meta.discourse.org/t/new-topic-links-with-category-selected-navigate-to-that-category-page/409528)

<div class="topic-metadata">

**Author:** [@simonk](https://meta.discourse.org/u/simonk)\
**Replies:** 1\
**Last updated:** [August 7, 2026, 2:49pm UTC](https://meta.discourse.org/t/new-topic-links-with-category-selected-navigate-to-that-category-page/409528 "2026-08-07T14:49:41Z")

</div>

Continuing the discussion from Creating a link to start a new topic with pre-filled information: I’m not sure if this is a bug or a feature, but if the new-topic link includes a category or category\_id parameter, clicki…

---

## [Setting translation to one language only](https://meta.discourse.org/t/setting-translation-to-one-language-only/409504)

<div class="topic-metadata">

**Author:** [@Marzena\_Cudecka](https://meta.discourse.org/u/Marzena_Cudecka)\
**Replies:** 4\
**Last updated:** [August 7, 2026, 8:08am UTC](https://meta.discourse.org/t/setting-translation-to-one-language-only/409504 "2026-08-07T08:08:02Z")

</div>

Hi, I wanted to test the automatic translations for one language only. My default is English, and I want to enable users to change interface and content lg to German. The interface works fine, the switcher shows only G…

---

## [Dashboard advice regarding Patreon persists after issue is fixed](https://meta.discourse.org/t/dashboard-advice-regarding-patreon-persists-after-issue-is-fixed/389807)

<div class="topic-metadata">

**Author:** [@markschmucker](https://meta.discourse.org/u/markschmucker)\
**Replies:** 5\
**Last updated:** [August 5, 2026, 9:21pm UTC](https://meta.discourse.org/t/dashboard-advice-regarding-patreon-persists-after-issue-is-fixed/389807 "2026-08-05T21:21:05Z")

</div>

There was this advice on my dashboard: Some advice based on your current site settings Patreon Creator’s access and refresh token values are incorrect. You must copy-paste new tokens from Patreon website to site settin…

---

## [How do I make my group mention notify group members?](https://meta.discourse.org/t/how-do-i-make-my-group-mention-notify-group-members/409389)

<div class="topic-metadata">

**Author:** [@stephtara](https://meta.discourse.org/u/stephtara)\
**Replies:** 7\
**Last updated:** [August 5, 2026, 9:17pm UTC](https://meta.discourse.org/t/how-do-i-make-my-group-mention-notify-group-members/409389 "2026-08-05T21:17:18Z")

</div>

I created a group with 25 or so « helpers » and then created a topic in which I mention the group. I was expecting it to notify the people who are part of the group. A member just told me she did not get the notification…

---

## [Daily Summary Plugin / digest mode: all categories? alternatives?](https://meta.discourse.org/t/daily-summary-plugin-digest-mode-all-categories-alternatives/261020)

<div class="topic-metadata">

**Author:** [@Flominator](https://meta.discourse.org/u/Flominator)\
**Replies:** 5\
**Last updated:** [August 5, 2026, 3:35am UTC](https://meta.discourse.org/t/daily-summary-plugin-digest-mode-all-categories-alternatives/261020 "2026-08-05T03:35:12Z")

</div>

Hi there, at Restore Mailing List Mode Daily Summary I learned that @joebuhlig created discourse-mlm-daily-summary with the intention to bring back, what sounds like a feature that used to included in the mailing list …

---

## [Discourse as Identity Provider on Authentik](https://meta.discourse.org/t/discourse-as-identity-provider-on-authentik/409259)

<div class="topic-metadata">

**Author:** [@satonotdead](https://meta.discourse.org/u/satonotdead)\
**Replies:** 0\
**Last updated:** [August 4, 2026, 2:06pm UTC](https://meta.discourse.org/t/discourse-as-identity-provider-on-authentik/409259 "2026-08-04T14:06:56Z")

</div>

Coming from Use Discourse as an identity provider (SSO, DiscourseConnect) I wonder if the official discourse-auth-proxy is enough for using the Discourse users database as provider for Authentik self-hosted instance, …

---

## [Deletion of Categories fails](https://meta.discourse.org/t/deletion-of-categories-fails/409236)

<div class="topic-metadata">

**Author:** [@Thomas\_Rother](https://meta.discourse.org/u/Thomas_Rother)\
**Replies:** 2\
**Last updated:** [August 4, 2026, 7:33am UTC](https://meta.discourse.org/t/deletion-of-categories-fails/409236 "2026-08-04T07:33:25Z")

</div>

We are consolidating categories and contents in our Discourse instance at forum.netzwissen.de I moved all topics (including the description topic) into an internal “archive” category as admin, with bulk operations. But i…

---

## [AI + Automation Governance: Orchestrating Independent AI Triage Scripts](https://meta.discourse.org/t/ai-automation-governance-orchestrating-independent-ai-triage-scripts/350716)

<div class="topic-metadata">

**Author:** [@Cloud\_spanner](https://meta.discourse.org/u/Cloud_spanner)\
**Replies:** 10\
**Last updated:** [August 3, 2026, 10:27pm UTC](https://meta.discourse.org/t/ai-automation-governance-orchestrating-independent-ai-triage-scripts/350716 "2026-08-03T22:27:37Z")

</div>

I’m building AI-powered automations using independent AI triage scripts (e.g., spam check, tag determination). These currently run concurrently, which is inefficient. I need to “chain” them so, for example, the tag scr…

---

## [Latest update this morning 08/3/2026 broke my discourse, is it just me?](https://meta.discourse.org/t/latest-update-this-morning-08-3-2026-broke-my-discourse-is-it-just-me/409155)

<div class="topic-metadata">

**Author:** [@sandra.mccollum](https://meta.discourse.org/u/sandra.mccollum)\
**Replies:** 13\
**Last updated:** [August 3, 2026, 6:22pm UTC](https://meta.discourse.org/t/latest-update-this-morning-08-3-2026-broke-my-discourse-is-it-just-me/409155 "2026-08-03T18:22:56Z")

</div>

After updating via the gui this morning, the site is down. Seems like it tried to update from Postgres V15 to V18, but failed. So I rebuilt from within the app via launcher, no help. Also a complaint about VIPS /usr/…

---

## [Unable to switch accounts—Sign In automatically logs into the previous account](https://meta.discourse.org/t/unable-to-switch-accounts-sign-in-automatically-logs-into-the-previous-account/409100)

<div class="topic-metadata">

**Author:** [@FlowCaffe](https://meta.discourse.org/u/FlowCaffe)\
**Replies:** 2\
**Last updated:** [August 3, 2026, 4:21pm UTC](https://meta.discourse.org/t/unable-to-switch-accounts-sign-in-automatically-logs-into-the-previous-account/409100 "2026-08-03T16:21:10Z")

</div>

Hi everyone, We built the website called FlowCaffe based on the Discourse platform. I signed up using my Gmail account, which is the admin account. To see how the site appears to a regular user, I signed out and crea…

---

## [Database cleanup before PostgreSQL 18 upgrade: recommended retention period for log/statistics tables?](https://meta.discourse.org/t/database-cleanup-before-postgresql-18-upgrade-recommended-retention-period-for-log-statistics-tables/409130)

<div class="topic-metadata">

**Author:** [@scavin](https://meta.discourse.org/u/scavin)\
**Replies:** 2\
**Last updated:** [August 3, 2026, 3:27pm UTC](https://meta.discourse.org/t/database-cleanup-before-postgresql-18-upgrade-recommended-retention-period-for-log-statistics-tables/409130 "2026-08-03T15:27:09Z")

</div>

Hi everyone, I saw the PostgreSQL 18 upgrade guide for self-hosted Discourse: It mentions that the upgrade process requires a significant amount of additional disk space, so I started checking my disk usage and datab…

---

## [Help, I haven't been able to install](https://meta.discourse.org/t/ayudeme-no-he-podido-instalar/409113)

<div class="topic-metadata">

**Author:** [@Picho\_Pelis](https://meta.discourse.org/u/Picho_Pelis)\
**Replies:** 3\
**Last updated:** [August 3, 2026, 5:08am UTC](https://meta.discourse.org/t/ayudeme-no-he-podido-instalar/409113 "2026-08-03T05:08:03Z")

</div>

The first installation attempt went fine, but afterwards an error occurred when creating the admin via SSH. I couldn't reinstall everything from there, so I ended up with this error. I've already reinstalled everything on the VPS, but the same problem persists...

---

## [Hi, I like the current Discourse theme](https://meta.discourse.org/t/hola-me-gusto-el-theme-actual-que-tiene-discourse/409101)

<div class="topic-metadata">

**Author:** [@Picho\_Pelis](https://meta.discourse.org/u/Picho_Pelis)\
**Replies:** 1\
**Last updated:** [August 2, 2026, 10:10pm UTC](https://meta.discourse.org/t/hola-me-gusto-el-theme-actual-que-tiene-discourse/409101 "2026-08-02T22:10:41Z")

</div>

I want to know what theme it is? Many thanks, I look forward to your response.

---

## [Activitypub and changed domains](https://meta.discourse.org/t/activitypub-and-changed-domains/408845)

<div class="topic-metadata">

**Author:** [@yaxu](https://meta.discourse.org/u/yaxu)\
**Replies:** 2\
**Last updated:** [August 1, 2026, 4:22pm UTC](https://meta.discourse.org/t/activitypub-and-changed-domains/408845 "2026-08-01T16:22:33Z")

</div>

I don’t seem to be picking up activitypub posts from any of my mastodon/fediverse accounts any more. I moved my forum from https://club.tidalcycles.org/ to https://uzu.lurk.org/ , and think this might well be the cause.…

---

## [Automatic deletion of old and closed topics?](https://meta.discourse.org/t/automatic-deletion-of-old-and-closed-topics/330646)

<div class="topic-metadata">

**Author:** [@Tealk](https://meta.discourse.org/u/Tealk)\
**Replies:** 9\
**Last updated:** [August 1, 2026, 1:13pm UTC](https://meta.discourse.org/t/automatic-deletion-of-old-and-closed-topics/330646 "2026-08-01T13:13:17Z")

</div>

Hello, I am looking for a way to clean up a category. There are searches posted that are only valid for a certain period of time. Currently I close it after 2 months after the last answer. Is there an automatic way to …

---

## [Specific user cannot select a public tag restricted to a category](https://meta.discourse.org/t/specific-user-cannot-select-a-public-tag-restricted-to-a-category/408924)

<div class="topic-metadata">

**Author:** [@tvavrda](https://meta.discourse.org/u/tvavrda)\
**Replies:** 0\
**Last updated:** [July 30, 2026, 2:48pm UTC](https://meta.discourse.org/t/specific-user-cannot-select-a-public-tag-restricted-to-a-category/408924 "2026-07-30T14:48:06Z")

</div>

I have a user who cannot select some tags. It looks like this: The problem is that already in the screenshot it says it actually should be possible. The tag group looks like this: this is how the category looks …

---

## [How far can we push Discourse in customization?](https://meta.discourse.org/t/how-far-can-we-push-discourse-in-customization/408829)

<div class="topic-metadata">

**Author:** [@alltiagocom](https://meta.discourse.org/u/alltiagocom)\
**Replies:** 18\
**Last updated:** [July 29, 2026, 6:19pm UTC](https://meta.discourse.org/t/how-far-can-we-push-discourse-in-customization/408829 "2026-07-29T18:19:23Z")

</div>

I’m curious to know how far we can customize Discourse, not only the UI, but moving things around, adding new features, etc, without breaking any of those when Discourse updates (or at least, not as much)? I love all ab…

---

## [How can I permanently delete a topic with multiple posts?](https://meta.discourse.org/t/how-can-i-permanently-delete-a-topic-with-multiple-posts/356159)

<div class="topic-metadata">

**Author:** [@Jongin](https://meta.discourse.org/u/Jongin)\
**Replies:** 5\
**Last updated:** [July 29, 2026, 12:56pm UTC](https://meta.discourse.org/t/how-can-i-permanently-delete-a-topic-with-multiple-posts/356159 "2026-07-29T12:56:58Z")

</div>

How can I permanently delete a topic with multiple posts? With this method, i only can delete posts one by one e later the topic

---

## [How to fix non-streaming request errors](https://meta.discourse.org/t/topic/408506)

<div class="topic-metadata">

**Author:** [@cshll](https://meta.discourse.org/u/cshll)\
**Replies:** 2\
**Last updated:** [July 29, 2026, 12:13pm UTC](https://meta.discourse.org/t/topic/408506 "2026-07-29T12:13:42Z")

</div>

Non-streaming request failed: {"code":20015,"message":"No user query found in messages.","data":null} Another issue is how to enable AI for that category tag.

---

## [Does anybody know how to hide the email section?](https://meta.discourse.org/t/does-anybody-know-how-to-hide-the-email-section/408561)

<div class="topic-metadata">

**Author:** [@kairo162](https://meta.discourse.org/u/kairo162)\
**Replies:** 18\
**Last updated:** [July 28, 2026, 9:47pm UTC](https://meta.discourse.org/t/does-anybody-know-how-to-hide-the-email-section/408561 "2026-07-28T21:47:37Z")

</div>

It’s kinda bugging me out because whenever I screenshot the user interface in the image below, the email is inside there and I don’t want it to get exposed. Can anyone help me hide it or remove it or turn it off?

[Previous page](https://meta.discourse.org/c/support/6.md?page=4&status=open)

[Next page](https://meta.discourse.org/c/support/6.md?page=6&status=open)
