# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=504

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 505

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## [What is the "details enabled" option?](https://meta.discourse.org/t/what-is-the-details-enabled-option/183923)

<div class="topic-metadata">

**Author:** [@Vin](https://meta.discourse.org/u/Vin)\
**Replies:** 5\
**Last updated:** [March 30, 2021, 8:52pm UTC](https://meta.discourse.org/t/what-is-the-details-enabled-option/183923 "2021-03-30T20:52:40Z")

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Hello! There is this option in the Admin settings, but I have no idea of what it is. What does it do? I searched everywhere for it and didn’t find anything.

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## [DNS Issue Ubuntu Server](https://meta.discourse.org/t/dns-issue-ubuntu-server/184756)

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**Author:** [@Tycho\_Cardwell](https://meta.discourse.org/u/Tycho_Cardwell)\
**Replies:** 12\
**Last updated:** [March 30, 2021, 6:14pm UTC](https://meta.discourse.org/t/dns-issue-ubuntu-server/184756 "2021-03-30T18:14:07Z")

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I need help I’m getting this issue but I putted the server public ip on my domain dns

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## [API Get User By Associated Account ID](https://meta.discourse.org/t/api-get-user-by-associated-account-id/184812)

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**Author:** [@cookieman768](https://meta.discourse.org/u/cookieman768)\
**Replies:** 4\
**Last updated:** [March 30, 2021, 5:35pm UTC](https://meta.discourse.org/t/api-get-user-by-associated-account-id/184812 "2021-03-30T17:35:59Z")

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Hey everyone, I’m still pretty new to using Discourse to serve as the central form of communication for my community and was just unsure how to go about certain things. I’ll explain what I’m trying to do so you can get …

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## [How can I change the HTML template of advanced search?](https://meta.discourse.org/t/how-can-i-change-the-html-template-of-advanced-search/184813)

<div class="topic-metadata">

**Author:** [@Mikhail\_Tyuftyaev](https://meta.discourse.org/u/Mikhail_Tyuftyaev)\
**Replies:** 3\
**Last updated:** [March 30, 2021, 2:56pm UTC](https://meta.discourse.org/t/how-can-i-change-the-html-template-of-advanced-search/184813 "2021-03-30T14:56:44Z")

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Hello everyone. This is a brilliant plugin (Advanced Search Banner). Thanks. Please tell me, how can I style the search settings page? Can I change the html template of the search settings?

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## [Onebox can not show preview for url with og metadatas](https://meta.discourse.org/t/onebox-can-not-show-preview-for-url-with-og-metadatas/182594)

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**Author:** [@chengwei](https://meta.discourse.org/u/chengwei)\
**Replies:** 1\
**Last updated:** [March 30, 2021, 1:51pm UTC](https://meta.discourse.org/t/onebox-can-not-show-preview-for-url-with-og-metadatas/182594 "2021-03-30T13:51:41Z")

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Hi, I’ve managed setup a discourse instance with discourse\_docker, with version 2.7.0.beta4. I’m facing a curious problem that with the same url it did generated onebox preview, however it fails several days later. th…

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## [Export topics to Excel](https://meta.discourse.org/t/export-topics-to-excel/184481)

<div class="topic-metadata">

**Author:** [@Sundaram\_Das](https://meta.discourse.org/u/Sundaram_Das)\
**Replies:** 12\
**Last updated:** [March 30, 2021, 12:49pm UTC](https://meta.discourse.org/t/export-topics-to-excel/184481 "2021-03-30T12:49:43Z")

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Hi Team, I have a requirement where user can export all the topics/based on search result all the topics, who created, when created, email address and location to be exported in to excel file. i have searched in the too…

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## [Download Discourse to host on own server](https://meta.discourse.org/t/download-discourse-to-host-on-own-server/184842)

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**Author:** [@OverloadedTech](https://meta.discourse.org/u/OverloadedTech)\
**Replies:** 1\
**Last updated:** [March 30, 2021, 11:54am UTC](https://meta.discourse.org/t/download-discourse-to-host-on-own-server/184842 "2021-03-30T11:54:23Z")

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Where can i Download Discourse to host on own server?

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## [How to force am/pm in discourse-calendar?](https://meta.discourse.org/t/how-to-force-am-pm-in-discourse-calendar/179175)

<div class="topic-metadata">

**Author:** [@Nacho\_Caballero](https://meta.discourse.org/u/Nacho_Caballero)\
**Replies:** 1\
**Last updated:** [March 30, 2021, 11:17am UTC](https://meta.discourse.org/t/how-to-force-am-pm-in-discourse-calendar/179175 "2021-03-30T11:17:12Z")

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I have “LLLL” set up as the default format but Spanish is my default locale. So, if I write this: \`Wednesday, March 10, 2021 5:00 PM (UTC)\`\` I get this: I know I could write the format manually: \[date=2021-03-10 t…

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## [Anyone else having issues with login at the moment?](https://meta.discourse.org/t/anyone-else-having-issues-with-login-at-the-moment/184821)

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**Author:** [@JShanks](https://meta.discourse.org/u/JShanks)\
**Replies:** 1\
**Last updated:** [March 30, 2021, 10:50am UTC](https://meta.discourse.org/t/anyone-else-having-issues-with-login-at-the-moment/184821 "2021-03-30T10:50:41Z")

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We are receiving an error at the moment: Login Error There is a problem with your account. Please contact the site’s administrator. Anyone else having issues?

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## [Changing 'Topic' text under text content](https://meta.discourse.org/t/changing-topic-text-under-text-content/95179)

<div class="topic-metadata">

**Author:** [@Kyle\_Risi](https://meta.discourse.org/u/Kyle_Risi)\
**Replies:** 1\
**Last updated:** [August 20, 2018, 4:12pm UTC](https://meta.discourse.org/t/changing-topic-text-under-text-content/95179 "2018-08-20T16:12:31Z")

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There has been a little concern from our support team that the use of the term ‘Topic’ instead of ‘Post’ may cause some confusion for our users who have become accustomed to seeing the term ‘Post’ on our last community. …

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## [Confirm Administrator Account not working](https://meta.discourse.org/t/confirm-administrator-account-not-working/184068)

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**Author:** [@srb](https://meta.discourse.org/u/srb)\
**Replies:** 6\
**Last updated:** [March 22, 2021, 7:09pm UTC](https://meta.discourse.org/t/confirm-administrator-account-not-working/184068 "2021-03-22T19:09:49Z")

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Hi, I am trying to elevate a user’s permission to Admin. The email notification I get asking “Confirm Administrator Account” takes me to a link that seems to be a broken Discourse . Discourse displays the following error …

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## [How to add dropdown menu with discourse headers](https://meta.discourse.org/t/how-to-add-dropdown-menu-with-discourse-headers/182507)

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**Author:** [@narayanan](https://meta.discourse.org/u/narayanan)\
**Replies:** 3\
**Last updated:** [March 16, 2021, 4:08pm UTC](https://meta.discourse.org/t/how-to-add-dropdown-menu-with-discourse-headers/182507 "2021-03-16T16:08:31Z")

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I have added the header menus on discourse using discourse plugin API components. But i have no idea about adding dropdown menu with those headers. Can we able to add dropdown menus with discourse headers using discours…

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## [How to keep a trust level from uploading any media, including profile pictures?](https://meta.discourse.org/t/how-to-keep-a-trust-level-from-uploading-any-media-including-profile-pictures/184049)

<div class="topic-metadata">

**Author:** [@Jennifer\_Abrams](https://meta.discourse.org/u/Jennifer_Abrams)\
**Replies:** 4\
**Last updated:** [March 29, 2021, 9:04pm UTC](https://meta.discourse.org/t/how-to-keep-a-trust-level-from-uploading-any-media-including-profile-pictures/184049 "2021-03-29T21:04:05Z")

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There’s a way to prevent a trust level from uploading images/media, however this does not seem to apply to profile pictures. How can I make it apply to all forms of uploading, including profile pictures?

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## [Space between first name & last name? :'(](https://meta.discourse.org/t/space-between-first-name-last-name/184785)

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**Author:** [@Kerdh](https://meta.discourse.org/u/Kerdh)\
**Replies:** 2\
**Last updated:** [March 29, 2021, 8:31pm UTC](https://meta.discourse.org/t/space-between-first-name-last-name/184785 "2021-03-29T20:31:08Z")

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Hi everybody! Thanks for this forum I try to use for my own car community :slight\_smile: I found old topic about these and some without any answer so I take my chance (needed to subscribe here for this question ^^). In…

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## [Top topics not working after import](https://meta.discourse.org/t/top-topics-not-working-after-import/184544)

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**Author:** [@TheDarkWizard](https://meta.discourse.org/u/TheDarkWizard)\
**Replies:** 6\
**Last updated:** [March 29, 2021, 4:23pm UTC](https://meta.discourse.org/t/top-topics-not-working-after-import/184544 "2021-03-29T16:23:32Z")

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Any way to get Discourse to recalculate all Top Topics in a user’s profile after an import and/or links counter in a topic? Oddly enough, Top Replies is working correctly.

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## [Twitter oneboxes fail to pull Tweets after latest update](https://meta.discourse.org/t/twitter-oneboxes-fail-to-pull-tweets-after-latest-update/184760)

<div class="topic-metadata">

**Author:** [@Terrapop](https://meta.discourse.org/u/Terrapop)\
**Replies:** 2\
**Last updated:** [March 29, 2021, 3:20pm UTC](https://meta.discourse.org/t/twitter-oneboxes-fail-to-pull-tweets-after-latest-update/184760 "2021-03-29T15:20:28Z")

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We get this error in logs: 'hijack onebox show https://twitter.com/xxxxx/status/32897483248972387432 topic\_id: 0 user\_id: 1' is still running after 90 seconds on db default, this process may need to be restarted! Backt…

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## [How to embed Discourse in Discourse?](https://meta.discourse.org/t/how-to-embed-discourse-in-discourse/163804)

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**Author:** [@JacobDK](https://meta.discourse.org/u/JacobDK)\
**Replies:** 6\
**Last updated:** [March 29, 2021, 2:49pm UTC](https://meta.discourse.org/t/how-to-embed-discourse-in-discourse/163804 "2021-03-29T14:49:53Z")

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If I can embed Discourse on another site, surely it should be possible to embed a list of 5 topics in a topic from a specific group, category or unlisted in the same Discourse instance ? What is the best practice ? T…

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## [Increasing length of category description on home page](https://meta.discourse.org/t/increasing-length-of-category-description-on-home-page/150028)

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**Author:** [@cjn34](https://meta.discourse.org/u/cjn34)\
**Replies:** 1\
**Last updated:** [March 29, 2021, 9:24am UTC](https://meta.discourse.org/t/increasing-length-of-category-description-on-home-page/150028 "2021-03-29T09:24:26Z")

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Hello, I would like to allow ~500 characters of category description to appear in the category selection area. Is there a simple way to do this? Thanks!

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## [How to password protect staging environment?](https://meta.discourse.org/t/how-to-password-protect-staging-environment/161641)

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**Author:** [@Terrapop](https://meta.discourse.org/u/Terrapop)\
**Replies:** 17\
**Last updated:** [March 29, 2021, 8:20am UTC](https://meta.discourse.org/t/how-to-password-protect-staging-environment/161641 "2021-03-29T08:20:10Z")

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As Discourse is not using Apache how to password protect e.g. a staging environment (Digital Ocean droplet with Discourse docker) as you would do with .htaccess (Apache)?

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## [Can't modify or delete category](https://meta.discourse.org/t/cant-modify-or-delete-category/183498)

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**Author:** [@aymeric](https://meta.discourse.org/u/aymeric)\
**Replies:** 12\
**Last updated:** [March 29, 2021, 7:39am UTC](https://meta.discourse.org/t/cant-modify-or-delete-category/183498 "2021-03-29T07:39:25Z")

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Hello, I installed Discourse a few weeks ago for an association. The whole works well overall. I am an administrator and I have appointed other administrators and moderators. Another administrator created a category an…

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## [Registration password problems](https://meta.discourse.org/t/registration-password-problems/184684)

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**Author:** [@Fraudoctor](https://meta.discourse.org/u/Fraudoctor)\
**Replies:** 0\
**Last updated:** [March 29, 2021, 12:20am UTC](https://meta.discourse.org/t/registration-password-problems/184684 "2021-03-29T00:20:40Z")

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“When I tried my original password I put in, the site say “looks good” under the password box. However when I clicked to sign up, it then gave the error message of “too many repeating letters” even though there were no r…

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## [Quoting not working](https://meta.discourse.org/t/quoting-not-working/170249)

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**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Replies:** 73\
**Last updated:** [March 28, 2021, 11:30pm UTC](https://meta.discourse.org/t/quoting-not-working/170249 "2021-03-28T23:30:42Z")

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On any browser, quoting seems to have become completely random - on some material it works, on others, no quote button is displayed. I can’t see any pattern in it. Using Discourse 2.6.0 beta5. What am I missing? Is ther…

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## [How do I archive a Group and it attached catagory?](https://meta.discourse.org/t/how-do-i-archive-a-group-and-it-attached-catagory/161294)

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**Author:** [@Amy\_Mattila](https://meta.discourse.org/u/Amy_Mattila)\
**Replies:** 2\
**Last updated:** [March 28, 2021, 3:38pm UTC](https://meta.discourse.org/t/how-do-i-archive-a-group-and-it-attached-catagory/161294 "2021-03-28T15:38:43Z")

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I would like to know if there is an option like archiving a Group rather than deleting it? If so, how do I go about doing this?

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## [Automatic watermark for photo uploads](https://meta.discourse.org/t/automatic-watermark-for-photo-uploads/132725)

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**Author:** [@calavera](https://meta.discourse.org/u/calavera)\
**Replies:** 8\
**Last updated:** [September 19, 2020, 8:59pm UTC](https://meta.discourse.org/t/automatic-watermark-for-photo-uploads/132725 "2020-09-19T20:59:35Z")

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Hi dear friends! I want all uploads by members watermarked. How can I do it? I guess it was something usual for long time. Because I don’t want any one to grab photos from my website and use as theirs. Could you tell me…

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## [How to find out about 504 errors and the reasons?](https://meta.discourse.org/t/how-to-find-out-about-504-errors-and-the-reasons/94483)

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**Author:** [@Pad\_Pors](https://meta.discourse.org/u/Pad_Pors)\
**Replies:** 5\
**Last updated:** [August 18, 2018, 7:24am UTC](https://meta.discourse.org/t/how-to-find-out-about-504-errors-and-the-reasons/94483 "2018-08-18T07:24:30Z")

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our users report some 504 bad gateway errors for accessing the instance: for example when they like a topic or try to edit their response. the forum is on a t2-small aws instace, and the swap is 2g. the memory usage i…

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## [Disable 'Suggest taking discussion private' feature](https://meta.discourse.org/t/disable-suggest-taking-discussion-private-feature/184517)

<div class="topic-metadata">

**Author:** [@Brandon\_Martus](https://meta.discourse.org/u/Brandon_Martus)\
**Replies:** 1\
**Last updated:** [March 26, 2021, 8:32pm UTC](https://meta.discourse.org/t/disable-suggest-taking-discussion-private-feature/184517 "2021-03-26T20:32:31Z")

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I believe there’s a feature where Discourse will suggest you take a discussion to private message when there are only a couple people participating. Is there a way to disable that feature? This was reported to me by som…

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## [User not receiving subscribed topics](https://meta.discourse.org/t/user-not-receiving-subscribed-topics/184463)

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**Author:** [@joco](https://meta.discourse.org/u/joco)\
**Replies:** 1\
**Last updated:** [March 26, 2021, 4:29pm UTC](https://meta.discourse.org/t/user-not-receiving-subscribed-topics/184463 "2021-03-26T16:29:49Z")

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I have one user on my system that’s not receiving the emails of new posts. I confirmed they are not being sent (via email sent) but I can’t figure out why he’s the only one. Any ideas on what to check?

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## [Order tags by tag group](https://meta.discourse.org/t/order-tags-by-tag-group/111940)

<div class="topic-metadata">

**Author:** [@nexo](https://meta.discourse.org/u/nexo)\
**Replies:** 3\
**Last updated:** [March 26, 2021, 3:51pm UTC](https://meta.discourse.org/t/order-tags-by-tag-group/111940 "2021-03-26T15:51:25Z")

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Hi, How can multiple tags in a topic be ordered? I have two tag groups: “Verified” and “Other Tags”. Can I order them from verified to other in topics? I’d like it to be ordered like the 2nd topic in the picture. Ri…

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## [FedRAMP certification](https://meta.discourse.org/t/fedramp-certification/183748)

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**Author:** [@martinduparc](https://meta.discourse.org/u/martinduparc)\
**Replies:** 2\
**Last updated:** [March 26, 2021, 2:43pm UTC](https://meta.discourse.org/t/fedramp-certification/183748 "2021-03-26T14:43:31Z")

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It doesn’t look like it but does anyone know if Discourse is FedRAMP certified? I am deploying it for a government agency on an AWS GovCloud instance (FedRAMP certified cloud service) but was wondering about Discourse it…

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## [Can current version change the date format?](https://meta.discourse.org/t/can-current-version-change-the-date-format/41480)

<div class="topic-metadata">

**Author:** [@Rob\_Nicholson](https://meta.discourse.org/u/Rob_Nicholson)\
**Replies:** 3\
**Last updated:** [March 26, 2021, 2:23pm UTC](https://meta.discourse.org/t/can-current-version-change-the-date-format/41480 "2021-03-26T14:23:32Z")

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Continuing the discussion from Year format on abbreviated post dates not clear: I agree with this thread as in the UK, this reads to me as 13th February 2016: Can the administrator change it so that dates are shown …

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