# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=506

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 507

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## [Why were some users tagged in system message to Moderators](https://meta.discourse.org/t/why-were-some-users-tagged-in-system-message-to-moderators/184040)

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**Author:** [@bentley-atlassian](https://meta.discourse.org/u/bentley-atlassian)\
**Replies:** 1\
**Last updated:** [March 23, 2021, 1:02am UTC](https://meta.discourse.org/t/why-were-some-users-tagged-in-system-message-to-moderators/184040 "2021-03-23T01:02:37Z")

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:wave: We had a message go to the Moderators inbox from the system about items that needed to be reviewed. The message subject was 1 item needs to be reviewed and the contents included: Items were submitted over 48 hou…

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## [And invalid response header is being set from embed controller](https://meta.discourse.org/t/and-invalid-response-header-is-being-set-from-embed-controller/183178)

<div class="topic-metadata">

**Author:** [@hjr265](https://meta.discourse.org/u/hjr265)\
**Replies:** 3\
**Last updated:** [March 23, 2021, 12:17am UTC](https://meta.discourse.org/t/and-invalid-response-header-is-being-set-from-embed-controller/183178 "2021-03-23T00:17:03Z")

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MDN doesn’t specify “ALLOWALL” as a possible value for the X-Frame-Options header. On Firefox, when loading any page with an embed, this can be seen in the console: Any way to not send that header and specify the f…

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## [Which command line method is advised for restoring a Discourse forum?](https://meta.discourse.org/t/which-command-line-method-is-advised-for-restoring-a-discourse-forum/94540)

<div class="topic-metadata">

**Author:** [@AstonJ](https://meta.discourse.org/u/AstonJ)\
**Replies:** 2\
**Last updated:** [August 15, 2018, 3:21am UTC](https://meta.discourse.org/t/which-command-line-method-is-advised-for-restoring-a-discourse-forum/94540 "2018-08-15T03:21:27Z")

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There seems to be three suggested methods - which one is most suitable for a 3.5GB+ backup? Via Rails Console https://meta.discourse.org/t/move-your-discourse-instance-to-a-different-server/15721/19 Via a Discours…

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## [Pictures are embedded as a picture, not as a hyperlink for downloading](https://meta.discourse.org/t/pictures-are-embedded-as-a-picture-not-as-a-hyperlink-for-downloading/181585)

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**Author:** [@Dirk](https://meta.discourse.org/u/Dirk)\
**Replies:** 8\
**Last updated:** [March 22, 2021, 8:27pm UTC](https://meta.discourse.org/t/pictures-are-embedded-as-a-picture-not-as-a-hyperlink-for-downloading/181585 "2021-03-22T20:27:52Z")

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Pictures should be implemented with a file name to be available for downloading. Instead this target the pictures are embedded as the picture itself consuming a lot of space, imagine you have hundreds presented to your u…

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## [SSO Stopped working 🤔](https://meta.discourse.org/t/sso-stopped-working/183813)

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**Author:** [@OlivierLambert](https://meta.discourse.org/u/OlivierLambert)\
**Replies:** 2\
**Last updated:** [March 22, 2021, 6:29pm UTC](https://meta.discourse.org/t/sso-stopped-working/183813 "2021-03-22T18:29:32Z")

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Hey guys! I’m processing the SSO authentication in my PHP backend. I start by sending a curl request to my SSO URL (Communauté et formation pour entrepreneurs) so I can get the SSO Payload and SIG, then proceed to creat…

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## [Too Many Requests](https://meta.discourse.org/t/too-many-requests/181802)

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**Author:** [@yerttle](https://meta.discourse.org/u/yerttle)\
**Replies:** 5\
**Last updated:** [March 22, 2021, 6:23pm UTC](https://meta.discourse.org/t/too-many-requests/181802 "2021-03-22T18:23:28Z")

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Hi there, I have built a wrapper for your forum API so we can securely get people to post forum messages from our APP without out having to include API keys etc in the APP. Is there a header I can pass to the API so tha…

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## [Backup failing to upload to s3 where are logs?](https://meta.discourse.org/t/backup-failing-to-upload-to-s3-where-are-logs/183815)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 2\
**Last updated:** [March 22, 2021, 6:22pm UTC](https://meta.discourse.org/t/backup-failing-to-upload-to-s3-where-are-logs/183815 "2021-03-22T18:22:03Z")

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I’ve got a site that’s pushing a 20GB backup to Wasabi S3. It works. Most of the time. But sometimes it fails to upload to S3 and keeps the local .tar.gz. And then eventually the disk fills and I’m left with a full disk…

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## [Duplicate requests in Chrome](https://meta.discourse.org/t/duplicate-requests-in-chrome/182251)

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**Author:** [@ivikash](https://meta.discourse.org/u/ivikash)\
**Replies:** 4\
**Last updated:** [March 22, 2021, 5:10pm UTC](https://meta.discourse.org/t/duplicate-requests-in-chrome/182251 "2021-03-22T17:10:22Z")

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Hello Team, Our team is handling discourse forums and its experiencing issues of duplicate requests on Chrome and not on Firefox or Safari. I suspect this issue to be related to service workers - workbox. What does the…

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## [Change @System Profile Picture](https://meta.discourse.org/t/change-system-profile-picture/184050)

<div class="topic-metadata">

**Author:** [@CaptainZac](https://meta.discourse.org/u/CaptainZac)\
**Replies:** 3\
**Last updated:** [March 22, 2021, 3:18pm UTC](https://meta.discourse.org/t/change-system-profile-picture/184050 "2021-03-22T15:18:06Z")

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How can I change @system’s profile picture on my forum? I just upgraded to beta 5 and it will not let me change the photo. It just dosent look right since it’s so zoomed in. Thanks!

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## [Suspended user receives end-of-suspension notice despite suspension extension](https://meta.discourse.org/t/suspended-user-receives-end-of-suspension-notice-despite-suspension-extension/183655)

<div class="topic-metadata">

**Author:** [@lutin](https://meta.discourse.org/u/lutin)\
**Replies:** 2\
**Last updated:** [March 22, 2021, 1:16pm UTC](https://meta.discourse.org/t/suspended-user-receives-end-of-suspension-notice-despite-suspension-extension/183655 "2021-03-22T13:16:39Z")

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Hello, A user was suspended with a duration initially set to 2 weeks. After a couple of days, the suspension was extended to a longer duration. However, the user received a notification by email 2 weeks after the initi…

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## [Is there a good way to make the table more beautiful?](https://meta.discourse.org/t/is-there-a-good-way-to-make-the-table-more-beautiful/183980)

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**Author:** [@xiasummer](https://meta.discourse.org/u/xiasummer)\
**Replies:** 1\
**Last updated:** [March 22, 2021, 2:48am UTC](https://meta.discourse.org/t/is-there-a-good-way-to-make-the-table-more-beautiful/183980 "2021-03-22T02:48:42Z")

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Hi everyone, I was using discourse and showdoc at the sample time. I think the showdoc table is very beautiful, but the discourse is not so “clear”. The showdoc table has a blue head, like below But in Discourse, …

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## [I have a question about configuring the mail system](https://meta.discourse.org/t/i-have-a-question-about-configuring-the-mail-system/183739)

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**Author:** [@Ym\_gg](https://meta.discourse.org/u/Ym_gg)\
**Replies:** 18\
**Last updated:** [March 22, 2021, 2:23am UTC](https://meta.discourse.org/t/i-have-a-question-about-configuring-the-mail-system/183739 "2021-03-22T02:23:52Z")

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Hello! I come from China, the following is from translation software This is my first time to use the international forum. If there is a low-level error, please help me correct it Thanks! I am using /var/discourse/dis…

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## [Where to set post install hook](https://meta.discourse.org/t/where-to-set-post-install-hook/183965)

<div class="topic-metadata">

**Author:** [@Daniel\_Hosler](https://meta.discourse.org/u/Daniel_Hosler)\
**Replies:** 0\
**Last updated:** [March 21, 2021, 8:27pm UTC](https://meta.discourse.org/t/where-to-set-post-install-hook/183965 "2021-03-21T20:27:17Z")

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Hi, I’m running discourse in an LXC container which requires me to run chmod -R go+w /var/www/discourse/tmp/cache in order to get rails to start correctly. Is there any place I can put this command so it executes afte…

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## [Limit number of posts per year](https://meta.discourse.org/t/limit-number-of-posts-per-year/183869)

<div class="topic-metadata">

**Author:** [@golfman](https://meta.discourse.org/u/golfman)\
**Replies:** 4\
**Last updated:** [March 21, 2021, 2:13pm UTC](https://meta.discourse.org/t/limit-number-of-posts-per-year/183869 "2021-03-21T14:13:02Z")

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Hi everyone, I was wondering if it’s possible to limit the number of posts/ or messages a user can send on a monthly or yearly basis. My intention is to have a premium user option that allows to them to post/message an u…

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## [How to add customs icon with Category Icons Theme components now that we can't upload files into TC](https://meta.discourse.org/t/how-to-add-customs-icon-with-category-icons-theme-components-now-that-we-cant-upload-files-into-tc/183853)

<div class="topic-metadata">

**Author:** [@oca](https://meta.discourse.org/u/oca)\
**Replies:** 2\
**Last updated:** [March 21, 2021, 10:29am UTC](https://meta.discourse.org/t/how-to-add-customs-icon-with-category-icons-theme-components-now-that-we-cant-upload-files-into-tc/183853 "2021-03-21T10:29:33Z")

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I’ve updated the (amazing, that should be in core) theme component that add icon to categories, and as usual the file with all my custom SVG has been erased, but this time I could not re-upload it. Now, the UI says : F…

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## [Sorry there was an error upgrading Discourse](https://meta.discourse.org/t/sorry-there-was-an-error-upgrading-discourse/183155)

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**Author:** [@srb](https://meta.discourse.org/u/srb)\
**Replies:** 5\
**Last updated:** [March 20, 2021, 5:13pm UTC](https://meta.discourse.org/t/sorry-there-was-an-error-upgrading-discourse/183155 "2021-03-20T17:13:23Z")

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Hi, upgrading seem to get stuck at the same point. I am not a docker knowledgeable person.truly appreciate if you can tell me what to do.

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## [Ignore theme for admin backend, or add classname to \<html\>?](https://meta.discourse.org/t/ignore-theme-for-admin-backend-or-add-classname-to-html/183877)

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**Author:** [@joel](https://meta.discourse.org/u/joel)\
**Replies:** 1\
**Last updated:** [March 20, 2021, 4:28pm UTC](https://meta.discourse.org/t/ignore-theme-for-admin-backend-or-add-classname-to-html/183877 "2021-03-20T16:28:59Z")

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Continuing the discussion from Different theme for admin backend?: The current recommended workaround for not theming the admin UI is: Discourse supports SCSS which means that you only need to add body:not(.admin-inte…

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## [LDAP with OpenID connect SSO with Keycloak](https://meta.discourse.org/t/ldap-with-openid-connect-sso-with-keycloak/183838)

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**Author:** [@SantoshKM](https://meta.discourse.org/u/SantoshKM)\
**Replies:** 2\
**Last updated:** [March 20, 2021, 1:31pm UTC](https://meta.discourse.org/t/ldap-with-openid-connect-sso-with-keycloak/183838 "2021-03-20T13:31:43Z")

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Dear All, I am bit new on this. in my currant setup, we are not using local login and have installed LDAP plug in to get authentication from Active directory and there are 50 users using. Now due to compliance reason …

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## [Disable admin notification about not having a CDN for S3?](https://meta.discourse.org/t/disable-admin-notification-about-not-having-a-cdn-for-s3/183837)

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**Author:** [@seeminglee](https://meta.discourse.org/u/seeminglee)\
**Replies:** 0\
**Last updated:** [March 20, 2021, 3:10am UTC](https://meta.discourse.org/t/disable-admin-notification-about-not-having-a-cdn-for-s3/183837 "2021-03-20T03:10:22Z")

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Is it possible to disable the admin notification about not having a CDN setup for S3 object? I use Linode S3 and they don’t really incur extra charges for not having a separate CDN. I will look into getting a CDN but as …

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## [Undelete A Category? (Or the "about this category" topic that was under it)](https://meta.discourse.org/t/undelete-a-category-or-the-about-this-category-topic-that-was-under-it/183602)

<div class="topic-metadata">

**Author:** [@SouperC](https://meta.discourse.org/u/SouperC)\
**Replies:** 3\
**Last updated:** [March 20, 2021, 1:48am UTC](https://meta.discourse.org/t/undelete-a-category-or-the-about-this-category-topic-that-was-under-it/183602 "2021-03-20T01:48:07Z")

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I spent some time searching, but didn’t find anything directly related to this… Is there a way to undelete a category? More specifically I need to recover the “about this category” topic that resided from a newly create…

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## [Unknown error on login in Firefox](https://meta.discourse.org/t/unknown-error-on-login-in-firefox/183550)

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**Author:** [@Iv1](https://meta.discourse.org/u/Iv1)\
**Replies:** 11\
**Last updated:** [March 19, 2021, 10:52pm UTC](https://meta.discourse.org/t/unknown-error-on-login-in-firefox/183550 "2021-03-19T22:52:25Z")

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This error constantly appears when using firefox. Is there any specific settings that I should enable in about:config as to not break discourse?

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## [Reply Limit Problem](https://meta.discourse.org/t/reply-limit-problem/103525)

<div class="topic-metadata">

**Author:** [@Lee\_Davy2](https://meta.discourse.org/u/Lee_Davy2)\
**Replies:** 19\
**Last updated:** [March 19, 2021, 8:19pm UTC](https://meta.discourse.org/t/reply-limit-problem/103525 "2021-03-19T20:19:05Z")

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I am running a course on Discourse, and all of my students are suddenly complaining that there is a 'Reply Limit" imposed upon them. I have never had this before? I changed all of their statuses to ‘member’ thinking that…

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## [Categories and Subcategories display](https://meta.discourse.org/t/categories-and-subcategories-display/183801)

<div class="topic-metadata">

**Author:** [@leandrodimarco](https://meta.discourse.org/u/leandrodimarco)\
**Replies:** 3\
**Last updated:** [March 19, 2021, 7:43pm UTC](https://meta.discourse.org/t/categories-and-subcategories-display/183801 "2021-03-19T19:43:02Z")

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I have been trying to reproduce the following display about categories and subcategories (using bullets or boxes) but I didn’t find the way to do it. Subcategory appears on category’s side. Example: Search results for …

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## [How to make default avatars and make sure nobody changes there avatar I want to set them an avatar with my API system](https://meta.discourse.org/t/how-to-make-default-avatars-and-make-sure-nobody-changes-there-avatar-i-want-to-set-them-an-avatar-with-my-api-system/183792)

<div class="topic-metadata">

**Author:** [@CubeCity](https://meta.discourse.org/u/CubeCity)\
**Replies:** 2\
**Last updated:** [March 19, 2021, 5:45pm UTC](https://meta.discourse.org/t/how-to-make-default-avatars-and-make-sure-nobody-changes-there-avatar-i-want-to-set-them-an-avatar-with-my-api-system/183792 "2021-03-19T17:45:22Z")

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how do I do that I need to know

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## [How do I remove people from putting names? I have an API system I want in there](https://meta.discourse.org/t/how-do-i-remove-people-from-putting-names-i-have-an-api-system-i-want-in-there/183778)

<div class="topic-metadata">

**Author:** [@CubeCity](https://meta.discourse.org/u/CubeCity)\
**Replies:** 2\
**Last updated:** [March 19, 2021, 3:52pm UTC](https://meta.discourse.org/t/how-do-i-remove-people-from-putting-names-i-have-an-api-system-i-want-in-there/183778 "2021-03-19T15:52:38Z")

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I only want display names not names.

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## [Repeated notifications](https://meta.discourse.org/t/repeated-notifications/183269)

<div class="topic-metadata">

**Author:** [@Ed\_Bobkov](https://meta.discourse.org/u/Ed_Bobkov)\
**Replies:** 4\
**Last updated:** [March 19, 2021, 9:07am UTC](https://meta.discourse.org/t/repeated-notifications/183269 "2021-03-19T09:07:26Z")

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Smth strange started to happen. I receive notifications with a huge time gap about 15 hours. At the same time the Telegram notification plugin receives notifications instantly but repeats them multiple times. Any ideas w…

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## [Math not rendering in embedded posts](https://meta.discourse.org/t/math-not-rendering-in-embedded-posts/176699)

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**Author:** [@hammond](https://meta.discourse.org/u/hammond)\
**Replies:** 10\
**Last updated:** [February 18, 2021, 4:48am UTC](https://meta.discourse.org/t/math-not-rendering-in-embedded-posts/176699 "2021-02-18T04:48:23Z")

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I have some posts embedded within my website. The mathematics in them isn’t rendering within the embeds. Using the old plugin, we could patch the embed.js.erb file to get the math to render. Is there something we can do…

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## [Cannot rebake after setting up CDN](https://meta.discourse.org/t/cannot-rebake-after-setting-up-cdn/183372)

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**Author:** [@alanman](https://meta.discourse.org/u/alanman)\
**Replies:** 17\
**Last updated:** [March 19, 2021, 6:05am UTC](https://meta.discourse.org/t/cannot-rebake-after-setting-up-cdn/183372 "2021-03-19T06:05:27Z")

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I’m trying to setup S3 CDN, but when entering the app and rebaking, I get a large block of output following rake aborted! I am running discourse from the Digital Ocean Marketplace App (docker). Here is what outputs: Ac…

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## [Set subcategory view as default](https://meta.discourse.org/t/set-subcategory-view-as-default/168487)

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**Author:** [@CommunityJ](https://meta.discourse.org/u/CommunityJ)\
**Replies:** 10\
**Last updated:** [March 19, 2021, 4:00am UTC](https://meta.discourse.org/t/set-subcategory-view-as-default/168487 "2021-03-19T04:00:32Z")

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I am an employee at Jupiter.community (Categories - Jupiter Community). I was wondering if there was a way to make the default category page look like the subcategory page. For example - the category page has a section c…

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## [GDPR in my Discourse site](https://meta.discourse.org/t/gdpr-in-my-discourse-site/183665)

<div class="topic-metadata">

**Author:** [@Diana\_Rojas1](https://meta.discourse.org/u/Diana_Rojas1)\
**Replies:** 2\
**Last updated:** [March 18, 2021, 8:10pm UTC](https://meta.discourse.org/t/gdpr-in-my-discourse-site/183665 "2021-03-18T20:10:43Z")

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Hello: I am a newbie to Discourse and recently I was asked to incorporate on the company site, GDPR. I would like to guide me if this is enabled first as a site configuration option, if there are plugins for it. I under…

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