# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=507

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 508

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## [Field uniqueness validation](https://meta.discourse.org/t/field-uniqueness-validation/183622)

<div class="topic-metadata">

**Author:** [@PBS](https://meta.discourse.org/u/PBS)\
**Replies:** 3\
**Last updated:** [March 18, 2021, 4:13pm UTC](https://meta.discourse.org/t/field-uniqueness-validation/183622 "2021-03-18T16:13:08Z")

</div>

Hi All, I have added a custom field to the profile and made it mandatory. So user has to enter it during registration. I need to check if its unique in the DB just like email field is done, “Primary email has already be…

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## [Very frequent 500 errors after server reinstallation](https://meta.discourse.org/t/very-frequent-500-errors-after-server-reinstallation/183049)

<div class="topic-metadata">

**Author:** [@SilviaB](https://meta.discourse.org/u/SilviaB)\
**Replies:** 2\
**Last updated:** [March 16, 2021, 3:13pm UTC](https://meta.discourse.org/t/very-frequent-500-errors-after-server-reinstallation/183049 "2021-03-16T15:13:36Z")

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Hello everyone, I had to rebuild a Discourse server only from the backup file after having lost the initial server and its snapshots (in a fire on the hosting site, God bless backups off-site!). The initial server was o…

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## [Multiple images in profile](https://meta.discourse.org/t/multiple-images-in-profile/183405)

<div class="topic-metadata">

**Author:** [@PBS](https://meta.discourse.org/u/PBS)\
**Replies:** 2\
**Last updated:** [March 18, 2021, 7:27am UTC](https://meta.discourse.org/t/multiple-images-in-profile/183405 "2021-03-18T07:27:45Z")

</div>

Hello All, We want to allow users to upload multiple pics of their pets in the profile. We are tying to build a pet community. What is the best way to achieve this? I am using a wizard to collect additional info ab…

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## [How to find topics without a reply from someone other than the topic owner?](https://meta.discourse.org/t/how-to-find-topics-without-a-reply-from-someone-other-than-the-topic-owner/179760)

<div class="topic-metadata">

**Author:** [@Ed\_Bobkov](https://meta.discourse.org/u/Ed_Bobkov)\
**Replies:** 0\
**Last updated:** [February 15, 2021, 9:54am UTC](https://meta.discourse.org/t/how-to-find-topics-without-a-reply-from-someone-other-than-the-topic-owner/179760 "2021-02-15T09:54:54Z")

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I failed to find a solution for this task: when a topic has a reply, but this reply wasn’t written by the topic owner. All I found is about topics without replies and not posts: This component will add a new top naviga…

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## [Changing an admin email address](https://meta.discourse.org/t/changing-an-admin-email-address/182596)

<div class="topic-metadata">

**Author:** [@aaron.n.w](https://meta.discourse.org/u/aaron.n.w)\
**Replies:** 5\
**Last updated:** [March 18, 2021, 2:20am UTC](https://meta.discourse.org/t/changing-an-admin-email-address/182596 "2021-03-18T02:20:38Z")

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After installing discourse and the email service the verification emails are working on new users but I can’t update the admin user. It’s set as the default example address. When I go to the user settings and change the …

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## [Ticketing System on Discourse-Hosted Platform](https://meta.discourse.org/t/ticketing-system-on-discourse-hosted-platform/183480)

<div class="topic-metadata">

**Author:** [@golfman](https://meta.discourse.org/u/golfman)\
**Replies:** 1\
**Last updated:** [March 18, 2021, 12:59am UTC](https://meta.discourse.org/t/ticketing-system-on-discourse-hosted-platform/183480 "2021-03-18T00:59:18Z")

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Hi everyone, I am on the standard plan hosted by discourse (meaning that I can’t install any custom plugins). I was wondering if anybody has figured out/can recommend the best way for me to go about implementing some sor…

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## [Duplicate File name changed when uploaded again with different name](https://meta.discourse.org/t/duplicate-file-name-changed-when-uploaded-again-with-different-name/183603)

<div class="topic-metadata">

**Author:** [@Robert\_Fay](https://meta.discourse.org/u/Robert_Fay)\
**Replies:** 1\
**Last updated:** [March 18, 2021, 12:47am UTC](https://meta.discourse.org/t/duplicate-file-name-changed-when-uploaded-again-with-different-name/183603 "2021-03-18T00:47:52Z")

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Has anyone seen this? When we are uploading some files the names are changed? Here is an example. File name: i2c\_master\_v1\_0.vhd When uploaded though is appears different. Noticed this on a few files recently. W…

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## [Anyone having issues sending to comcast.net addresses using mailgun? \<SOLVED\>](https://meta.discourse.org/t/anyone-having-issues-sending-to-comcast-net-addresses-using-mailgun-solved/46381)

<div class="topic-metadata">

**Author:** [@boomer196](https://meta.discourse.org/u/boomer196)\
**Replies:** 3\
**Last updated:** [March 17, 2021, 10:05pm UTC](https://meta.discourse.org/t/anyone-having-issues-sending-to-comcast-net-addresses-using-mailgun-solved/46381 "2021-03-17T22:05:17Z")

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I switched to mailgun after mandrell went away as suggested in discourse. However, now all of my emails sent to comcast.net email addresses are failing with: “550 5.1.0 Invalid sender domain”. It works for every non c…

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## ["mailing list mode" mysteriously deactivated](https://meta.discourse.org/t/mailing-list-mode-mysteriously-deactivated/182650)

<div class="topic-metadata">

**Author:** [@deeplow](https://meta.discourse.org/u/deeplow)\
**Replies:** 13\
**Last updated:** [March 17, 2021, 7:10pm UTC](https://meta.discourse.org/t/mailing-list-mode-mysteriously-deactivated/182650 "2021-03-17T19:10:03Z")

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In a forum I manage, we have had the mailing list mode activated for months. Suddenly some hours ago the setting got deactivated. How can this have happened? It now looks like this: Checked the staff action logs and …

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## [Is it supported to 'cc' an email to a category email address?](https://meta.discourse.org/t/is-it-supported-to-cc-an-email-to-a-category-email-address/183562)

<div class="topic-metadata">

**Author:** [@bigfudge](https://meta.discourse.org/u/bigfudge)\
**Replies:** 0\
**Last updated:** [March 17, 2021, 5:38pm UTC](https://meta.discourse.org/t/is-it-supported-to-cc-an-email-to-a-category-email-address/183562 "2021-03-17T17:38:24Z")

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I have a category set up to create topics using the simple mail receiver docker. This works fine if the custom email is in the ‘to’ field, but I can imagine users wanting to add the address as a CC when replying to a que…

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## [How do I remove visible emails?](https://meta.discourse.org/t/how-do-i-remove-visible-emails/183546)

<div class="topic-metadata">

**Author:** [@CubeCity](https://meta.discourse.org/u/CubeCity)\
**Replies:** 3\
**Last updated:** [March 17, 2021, 5:29pm UTC](https://meta.discourse.org/t/how-do-i-remove-visible-emails/183546 "2021-03-17T17:29:26Z")

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I don’t want other forum members nor moderators see people’s emails how do I remove that feature?

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## [How to test /srv/status](https://meta.discourse.org/t/how-to-test-srv-status/183539)

<div class="topic-metadata">

**Author:** [@thethirdpudding](https://meta.discourse.org/u/thethirdpudding)\
**Replies:** 1\
**Last updated:** [March 17, 2021, 3:15pm UTC](https://meta.discourse.org/t/how-to-test-srv-status/183539 "2021-03-17T15:15:07Z")

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Hi, I’m implementing a health check monitoring system for my forum and would like to know how to test the /srv/status endpoint. I know it returns OK when the forum is fine, but how can I safely make it return the oppos…

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## [Discourse to Discord bot possible?](https://meta.discourse.org/t/discourse-to-discord-bot-possible/183537)

<div class="topic-metadata">

**Author:** [@DiscourseUser](https://meta.discourse.org/u/DiscourseUser)\
**Replies:** 4\
**Last updated:** [March 17, 2021, 2:35pm UTC](https://meta.discourse.org/t/discourse-to-discord-bot-possible/183537 "2021-03-17T14:35:57Z")

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Hello, I’m wondering if it’s possible, or a discord bot already exists that you can setup to automatically link to new threads that pops up on a discourse forum. Preferably so that it will only link threads from a specif…

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## [How to disable all alert banners in discourse](https://meta.discourse.org/t/how-to-disable-all-alert-banners-in-discourse/183510)

<div class="topic-metadata">

**Author:** [@narayanan](https://meta.discourse.org/u/narayanan)\
**Replies:** 1\
**Last updated:** [March 17, 2021, 11:12am UTC](https://meta.discourse.org/t/how-to-disable-all-alert-banners-in-discourse/183510 "2021-03-17T11:12:56Z")

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Hi, I want to hide all the alert banners displayed on discourse site for both login and logout state. For ex, we getting this below notifications when admin users logged in, Likewise, when users freshly sign in fir…

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## [Png converts to Jpg no matter what!](https://meta.discourse.org/t/png-converts-to-jpg-no-matter-what/183209)

<div class="topic-metadata">

**Author:** [@Tom\_Eagle](https://meta.discourse.org/u/Tom_Eagle)\
**Replies:** 12\
**Last updated:** [March 17, 2021, 11:02am UTC](https://meta.discourse.org/t/png-converts-to-jpg-no-matter-what/183209 "2021-03-17T11:02:17Z")

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So we messed up our “manifest icon” a while back and now we are unable to upload a PNG file to fix our API problem. Whenever I upload a Png it auto converts it to Jpg. I have tried all three of these settings in hopes …

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## [After restore, sending email invites don't work](https://meta.discourse.org/t/after-restore-sending-email-invites-dont-work/183432)

<div class="topic-metadata">

**Author:** [@frank.manuel](https://meta.discourse.org/u/frank.manuel)\
**Replies:** 6\
**Last updated:** [March 17, 2021, 9:11am UTC](https://meta.discourse.org/t/after-restore-sending-email-invites-dont-work/183432 "2021-03-17T09:11:17Z")

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After cloning my discourse instance, it seems “Invite by Email” doesn’t work. “Send Test Email” and “rake admin:invite” both work, but sending an invite email via the Invites page doesn’t work.(neither does Resend). Th…

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## [Message button on post menu?](https://meta.discourse.org/t/message-button-on-post-menu/169558)

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**Author:** [@Don](https://meta.discourse.org/u/Don)\
**Replies:** 2\
**Last updated:** [March 17, 2021, 8:50am UTC](https://meta.discourse.org/t/message-button-on-post-menu/169558 "2021-03-17T08:50:18Z")

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Hello, I just thinking about how to make more understandable that how to send a private message on our forum. Unfortunately a lot of member don’t know how to do this. :confused: No matter how often show them how to send…

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## [Discourse-saml: SLO does not cancel session](https://meta.discourse.org/t/discourse-saml-slo-does-not-cancel-session/157294)

<div class="topic-metadata">

**Author:** [@max\_o](https://meta.discourse.org/u/max_o)\
**Replies:** 3\
**Last updated:** [March 17, 2021, 7:45am UTC](https://meta.discourse.org/t/discourse-saml-slo-does-not-cancel-session/157294 "2021-03-17T07:45:23Z")

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Hi there, we have the following setup: Official Discourse 2.5.0 (\[ 3f7658cc6e \]) with the discourse-saml plugin (commit 230a58b), Keycloak (10.0.2) as Identity Provider Our Identity Provider is set up to use the url h…

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## [Custom Header links was automatically hide when scrolling topic page contents](https://meta.discourse.org/t/custom-header-links-was-automatically-hide-when-scrolling-topic-page-contents/183297)

<div class="topic-metadata">

**Author:** [@narayanan](https://meta.discourse.org/u/narayanan)\
**Replies:** 2\
**Last updated:** [March 17, 2021, 7:11am UTC](https://meta.discourse.org/t/custom-header-links-was-automatically-hide-when-scrolling-topic-page-contents/183297 "2021-03-17T07:11:35Z")

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Hi, I have created a “Custom Header Links” component and added with my theme. It’s also reflected in site properly. Then i am navigated to any of the topic page and the headers looks like below, While scrolling the …

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## [Displaying "just" the topic from discourse on wordpress blog](https://meta.discourse.org/t/displaying-just-the-topic-from-discourse-on-wordpress-blog/183303)

<div class="topic-metadata">

**Author:** [@Ridhima\_Sharma](https://meta.discourse.org/u/Ridhima_Sharma)\
**Replies:** 4\
**Last updated:** [March 17, 2021, 5:26am UTC](https://meta.discourse.org/t/displaying-just-the-topic-from-discourse-on-wordpress-blog/183303 "2021-03-17T05:26:36Z")

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Hello Team, good day. I am trying to display just the topic (first post on the thread) on my Wordpress blog. I have researched thoroughly and am unable to achieve this through WP Discourse plugin. Has someone been able…

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## [Remove content of replies inside emails?](https://meta.discourse.org/t/remove-content-of-replies-inside-emails/94153)

<div class="topic-metadata">

**Author:** [@duncancarver](https://meta.discourse.org/u/duncancarver)\
**Replies:** 9\
**Last updated:** [August 13, 2018, 2:45am UTC](https://meta.discourse.org/t/remove-content-of-replies-inside-emails/94153 "2018-08-13T02:45:54Z")

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Hi Guys, I was wondering if there is a way to remove the content of replies inside emails, so rather than the whole reply to a post appear in an email, it would simply be the topic and a link back to the post - X user h…

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## [Can we prevent an admin from seeing a private category?](https://meta.discourse.org/t/can-we-prevent-an-admin-from-seeing-a-private-category/183458)

<div class="topic-metadata">

**Author:** [@Wall-E](https://meta.discourse.org/u/Wall-E)\
**Replies:** 2\
**Last updated:** [March 16, 2021, 9:48pm UTC](https://meta.discourse.org/t/can-we-prevent-an-admin-from-seeing-a-private-category/183458 "2021-03-16T21:48:16Z")

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Just saw this video on making private categories for a group of users: The question came up in our community. As the admin of our self-hosted instance, can I create a private category for a group, and offer them compl…

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## [Discourse, Keycloak, SAML - is it impossible to configure?](https://meta.discourse.org/t/discourse-keycloak-saml-is-it-impossible-to-configure/165333)

<div class="topic-metadata">

**Author:** [@nahimov](https://meta.discourse.org/u/nahimov)\
**Replies:** 7\
**Last updated:** [March 16, 2021, 7:00pm UTC](https://meta.discourse.org/t/discourse-keycloak-saml-is-it-impossible-to-configure/165333 "2021-03-16T19:00:27Z")

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Hi! I’ve been doing this for almost a week, but I can’t set it up! Tried a million options! Help me please… So, there is a test instance of Keycloak, address - http://10.5.40.19:8081. There I made a realm CUBA and a SA…

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## [Using Google Suite as notification email?](https://meta.discourse.org/t/using-google-suite-as-notification-email/183426)

<div class="topic-metadata">

**Author:** [@Bobby99as](https://meta.discourse.org/u/Bobby99as)\
**Replies:** 2\
**Last updated:** [March 16, 2021, 5:19pm UTC](https://meta.discourse.org/t/using-google-suite-as-notification-email/183426 "2021-03-16T17:19:55Z")

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Hello everyone as freenom wanted to take away my domain for my websites email server I can no longer use it so I’m wondering how could I use g suit

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## [401 Error When Using Discourse Video Upload Theme Component](https://meta.discourse.org/t/401-error-when-using-discourse-video-upload-theme-component/182859)

<div class="topic-metadata">

**Author:** [@gio](https://meta.discourse.org/u/gio)\
**Replies:** 2\
**Last updated:** [March 16, 2021, 4:59pm UTC](https://meta.discourse.org/t/401-error-when-using-discourse-video-upload-theme-component/182859 "2021-03-16T16:59:28Z")

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hello, following up on this: Authentication Error When Using Discourse Video Upload Theme Component, I am now running into another problem with Google authenticating the requests to upload videos to YouTube. I am getti…

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## [Deactivating vs suspending a subscriber account?](https://meta.discourse.org/t/deactivating-vs-suspending-a-subscriber-account/183404)

<div class="topic-metadata">

**Author:** [@jas](https://meta.discourse.org/u/jas)\
**Replies:** 7\
**Last updated:** [March 16, 2021, 4:50pm UTC](https://meta.discourse.org/t/deactivating-vs-suspending-a-subscriber-account/183404 "2021-03-16T16:50:27Z")

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Paying members get access to my Discourse forum, and lose access when they end their membership. What’s the easiest way to ‘de-activate’ someone’s account, without - for example - generating an email that tells them “Yo…

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## [Slack to Discourse](https://meta.discourse.org/t/slack-to-discourse/179225)

<div class="topic-metadata">

**Author:** [@Timelord](https://meta.discourse.org/u/Timelord)\
**Replies:** 4\
**Last updated:** [March 16, 2021, 3:31pm UTC](https://meta.discourse.org/t/slack-to-discourse/179225 "2021-03-16T15:31:20Z")

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I have seen a bunch of the discussions on meta about leveraging Slack as a notification service for when something is posted on a discourse forum. What I am wondering about if there is a way (via plugin) or some other m…

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## [Could the "under extreme load" triggers be logged?](https://meta.discourse.org/t/could-the-under-extreme-load-triggers-be-logged/183428)

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**Author:** [@mentalstring](https://meta.discourse.org/u/mentalstring)\
**Replies:** 0\
**Last updated:** [March 16, 2021, 3:06pm UTC](https://meta.discourse.org/t/could-the-under-extreme-load-triggers-be-logged/183428 "2021-03-16T15:06:54Z")

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There’s at least a couple of situations where messages about “Extreme load” popup: one during a search, and another where the website shows as logged out. Should at least the later one be logged somewhere to raise admin…

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## [How to display a user's Full Name before its Username](https://meta.discourse.org/t/how-to-display-a-users-full-name-before-its-username/183423)

<div class="topic-metadata">

**Author:** [@DxJ](https://meta.discourse.org/u/DxJ)\
**Replies:** 2\
**Last updated:** [March 16, 2021, 2:34pm UTC](https://meta.discourse.org/t/how-to-display-a-users-full-name-before-its-username/183423 "2021-03-16T14:34:00Z")

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Hi! I was just wondering how to achieve this look (ie full name before username): For me it’s always the other way around, first the username and then the full name… Is there a setting for this? Thank you!

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## [Cloning a database from one Discourse to another causes rebuild to fail on migration](https://meta.discourse.org/t/cloning-a-database-from-one-discourse-to-another-causes-rebuild-to-fail-on-migration/183370)

<div class="topic-metadata">

**Author:** [@frank.manuel](https://meta.discourse.org/u/frank.manuel)\
**Replies:** 4\
**Last updated:** [March 16, 2021, 12:35pm UTC](https://meta.discourse.org/t/cloning-a-database-from-one-discourse-to-another-causes-rebuild-to-fail-on-migration/183370 "2021-03-16T12:35:43Z")

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Hello. I have two instances of discourse, let’s call them Beta and Dev. Beta is more “correct” than Dev, in that it has the settings/initial data that we want in the final. Dev is where we play around with plugins, them…

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