# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=508

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 509

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## [I18n\_lint.rb pluralization keys can't be \`zero\`](https://meta.discourse.org/t/i18n-lint-rb-pluralization-keys-cant-be-zero/183351)

<div class="topic-metadata">

**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 2\
**Last updated:** [March 16, 2021, 12:21pm UTC](https://meta.discourse.org/t/i18n-lint-rb-pluralization-keys-cant-be-zero/183351 "2021-03-16T12:21:09Z")

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Why can’t I have a zero serialization in client.en.yml? Is there a reason not to use PLURALIZATION\_KEYS rather than ENGLISH\_KEYS here? The zero appears to work fine in my code (which is broken for at least one …

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## [Can I set a password on invite links?](https://meta.discourse.org/t/can-i-set-a-password-on-invite-links/182733)

<div class="topic-metadata">

**Author:** [@jas](https://meta.discourse.org/u/jas)\
**Replies:** 2\
**Last updated:** [March 16, 2021, 11:16am UTC](https://meta.discourse.org/t/can-i-set-a-password-on-invite-links/182733 "2021-03-16T11:16:48Z")

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I’ve just realised that the invite link for my forum (gated behind a paywall on my blog), can be foun on google! Is it possible to set some kind of ‘password’ for registrants to have to enter to unlock and proceed? In …

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## [Download a user's posting history via Discourse API?](https://meta.discourse.org/t/download-a-users-posting-history-via-discourse-api/183330)

<div class="topic-metadata">

**Author:** [@Maddieman](https://meta.discourse.org/u/Maddieman)\
**Replies:** 3\
**Last updated:** [March 16, 2021, 10:33am UTC](https://meta.discourse.org/t/download-a-users-posting-history-via-discourse-api/183330 "2021-03-16T10:33:34Z")

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Hi, In order to comply with our legal obligations, we need a way to allow users to download their full posting history (not excerpts) via the Discourse API, so that the data can be included when a user makes a DSAR requ…

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## [Discourse on Azure VM](https://meta.discourse.org/t/discourse-on-azure-vm/183337)

<div class="topic-metadata">

**Author:** [@wyzemoro](https://meta.discourse.org/u/wyzemoro)\
**Replies:** 3\
**Last updated:** [March 16, 2021, 2:41am UTC](https://meta.discourse.org/t/discourse-on-azure-vm/183337 "2021-03-16T02:41:27Z")

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Tried installing discourse on Azure VM using guide discourse/INSTALL-email.md at master · discourse/discourse · GitHub Its installed but im stuck at registering admin account and didnt confirm email. Any tips? solution…

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## [How to create a specific PM via link](https://meta.discourse.org/t/how-to-create-a-specific-pm-via-link/163182)

<div class="topic-metadata">

**Author:** [@Thomas\_G](https://meta.discourse.org/u/Thomas_G)\
**Replies:** 7\
**Last updated:** [March 15, 2021, 11:41pm UTC](https://meta.discourse.org/t/how-to-create-a-specific-pm-via-link/163182 "2021-03-15T23:41:54Z")

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Hey guys, I have created the following link, which lets users PM me with a specific title. https://meta.discourse.org/new-message?username=Thomas\_G&title=Group\_Request Can I achieve the following? Include spaces, i…

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## [Error starting userland proxy: listen tcp4 0.0.0.0:443: bind: address already in use](https://meta.discourse.org/t/error-starting-userland-proxy-listen-tcp4-0-0-0-0-bind-address-already-in-use/183283)

<div class="topic-metadata">

**Author:** [@Andrea\_Giovacchini](https://meta.discourse.org/u/Andrea_Giovacchini)\
**Replies:** 3\
**Last updated:** [March 15, 2021, 7:08pm UTC](https://meta.discourse.org/t/error-starting-userland-proxy-listen-tcp4-0-0-0-0-bind-address-already-in-use/183283 "2021-03-15T19:08:36Z")

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Well, I’d like to give Discourse a try so I’m installing it via docker, but I get this error. Actually by searching I see lots of people gets this error, but I can’t figure out how to solve it. starting up existing cont…

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## [Is there a way to install Discourse without the provided scripts?](https://meta.discourse.org/t/is-there-a-way-to-install-discourse-without-the-provided-scripts/178883)

<div class="topic-metadata">

**Author:** [@ann\_eav](https://meta.discourse.org/u/ann_eav)\
**Replies:** 8\
**Last updated:** [March 15, 2021, 3:47pm UTC](https://meta.discourse.org/t/is-there-a-way-to-install-discourse-without-the-provided-scripts/178883 "2021-03-15T15:47:36Z")

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Hi everyone, I’m here again to ask for a strange thing :sparkles: I am still investigating how to install Discourse for my Internal Community. In the past, I asked about How to install Discourse with an external Redis …

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## [How to figure out what plugins a discourse website uses?](https://meta.discourse.org/t/how-to-figure-out-what-plugins-a-discourse-website-uses/182946)

<div class="topic-metadata">

**Author:** [@GCB](https://meta.discourse.org/u/GCB)\
**Replies:** 2\
**Last updated:** [March 12, 2021, 11:48am UTC](https://meta.discourse.org/t/how-to-figure-out-what-plugins-a-discourse-website-uses/182946 "2021-03-12T11:48:39Z")

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Hello, I found this Discourse based community (community.trustwallet.com) and I would like to figure out what plugins they use. Is it possible to figure this out without being an admin of that site? It’s a discourse co…

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## [OpenID connect plugin](https://meta.discourse.org/t/openid-connect-plugin/183001)

<div class="topic-metadata">

**Author:** [@reynsnivea](https://meta.discourse.org/u/reynsnivea)\
**Replies:** 5\
**Last updated:** [March 15, 2021, 10:12am UTC](https://meta.discourse.org/t/openid-connect-plugin/183001 "2021-03-15T10:12:04Z")

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Hi, We have installed the plugin to use openID connect in discourse. We have configured the plugin and it seems te work. What’s not clear to us is dat the identity provider exchanges the email addresses with us but we…

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## [Changing the avatar flair of an automatically added group](https://meta.discourse.org/t/changing-the-avatar-flair-of-an-automatically-added-group/94232)

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**Author:** [@zyouchi](https://meta.discourse.org/u/zyouchi)\
**Replies:** 5\
**Last updated:** [August 11, 2018, 11:11am UTC](https://meta.discourse.org/t/changing-the-avatar-flair-of-an-automatically-added-group/94232 "2018-08-11T11:11:01Z")

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How do I change the avatar of a moderator group added automatically? Even if I look at the group setting screen, I can not find a place to change avatar. I want to set it like the image below

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## [422 Unprocessable Entity at sending emails with bitnami and plesk](https://meta.discourse.org/t/422-unprocessable-entity-at-sending-emails-with-bitnami-and-plesk/183237)

<div class="topic-metadata">

**Author:** [@Captain464](https://meta.discourse.org/u/Captain464)\
**Replies:** 1\
**Last updated:** [March 15, 2021, 12:54am UTC](https://meta.discourse.org/t/422-unprocessable-entity-at-sending-emails-with-bitnami-and-plesk/183237 "2021-03-15T00:54:20Z")

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I was able to set up discourse using the bitnami docker image. As I was at the step where i’m trying to send a test email, and getting this error: There was a problem sending the test email. Please double-check your mai…

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## [Automate Badges with Webhooks for cross site integration?](https://meta.discourse.org/t/automate-badges-with-webhooks-for-cross-site-integration/183219)

<div class="topic-metadata">

**Author:** [@oreillyc](https://meta.discourse.org/u/oreillyc)\
**Replies:** 1\
**Last updated:** [March 15, 2021, 12:48am UTC](https://meta.discourse.org/t/automate-badges-with-webhooks-for-cross-site-integration/183219 "2021-03-15T00:48:52Z")

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Is there any way to assign badges for people with webhooks? My specific use case is using Groundhogg to assign bages to folks who get particular tags: If it’s not a feature, are webhooks for badges in development? Th…

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## [Fonts have changes since last update](https://meta.discourse.org/t/fonts-have-changes-since-last-update/183094)

<div class="topic-metadata">

**Author:** [@Paul\_King1](https://meta.discourse.org/u/Paul_King1)\
**Replies:** 5\
**Last updated:** [March 14, 2021, 1:10pm UTC](https://meta.discourse.org/t/fonts-have-changes-since-last-update/183094 "2021-03-14T13:10:50Z")

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Hello, all my site font has changed since I upgraded. Is there anyway to change them back. Thank you

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## [Huge increase in Redis use after changing hosts](https://meta.discourse.org/t/huge-increase-in-redis-use-after-changing-hosts/94327)

<div class="topic-metadata">

**Author:** [@mmayo](https://meta.discourse.org/u/mmayo)\
**Replies:** 8\
**Last updated:** [August 10, 2018, 8:34pm UTC](https://meta.discourse.org/t/huge-increase-in-redis-use-after-changing-hosts/94327 "2018-08-10T20:34:08Z")

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We recently had to bring our Discourse forum on prem, and overall had a pretty painless experience. We have noticed, though, a pretty massive (10-15x) increase in time spent in Redis per transaction. This is the last thr…

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## [Change Username Icons to Actual Usernames in PM List](https://meta.discourse.org/t/change-username-icons-to-actual-usernames-in-pm-list/182256)

<div class="topic-metadata">

**Author:** [@Scot](https://meta.discourse.org/u/Scot)\
**Replies:** 1\
**Last updated:** [March 13, 2021, 9:58pm UTC](https://meta.discourse.org/t/change-username-icons-to-actual-usernames-in-pm-list/182256 "2021-03-13T21:58:45Z")

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I have had several requests for this over the years from my users but I have not looked into it in quite a while. Is there any way I can modify the user’s view of their PM list to show actual usernames instead of the def…

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## [Auto-post videos from YouTube playlists?](https://meta.discourse.org/t/auto-post-videos-from-youtube-playlists/284815)

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**Author:** [@renato](https://meta.discourse.org/u/renato)\
**Replies:** 4\
**Last updated:** [March 13, 2021, 12:55am UTC](https://meta.discourse.org/t/auto-post-videos-from-youtube-playlists/284815 "2021-03-13T00:55:13Z")

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I’d like to use RSS Polling to auto-post videos from YouTube playlists, which are in the form: https://www.youtube.com/feeds/videos.xml?playlist\_id=ID. However, the link attributes are the videos themselves, like https:…

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## [Topics reappearing after deleting?](https://meta.discourse.org/t/topics-reappearing-after-deleting/285292)

<div class="topic-metadata">

**Author:** [@CaptainZac](https://meta.discourse.org/u/CaptainZac)\
**Replies:** 2\
**Last updated:** [March 13, 2021, 12:41am UTC](https://meta.discourse.org/t/topics-reappearing-after-deleting/285292 "2021-03-13T00:41:05Z")

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Hi Simon, when I have mine active, It’s posting 20 topics at a time, but it’s the same topics getting posted every time. I delete them, but then they will show back up in 10 minutes. How would I make this not happen? An…

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## [Undescriptive Twitter topic titles](https://meta.discourse.org/t/undescriptive-twitter-topic-titles/181111)

<div class="topic-metadata">

**Author:** [@Terrapop](https://meta.discourse.org/u/Terrapop)\
**Replies:** 5\
**Last updated:** [March 12, 2021, 8:58pm UTC](https://meta.discourse.org/t/undescriptive-twitter-topic-titles/181111 "2021-03-12T20:58:21Z")

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We have a community where people post a lot of Tweets. When you paste a link to a Twitter post into the title composer field it pulls the username for the topic title. This creates a lot of topics with undescriptive ti…

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## [Migrate from Vanilla (hosted) to Discourse](https://meta.discourse.org/t/migrate-from-vanilla-hosted-to-discourse/182962)

<div class="topic-metadata">

**Author:** [@maxcap888](https://meta.discourse.org/u/maxcap888)\
**Replies:** 3\
**Last updated:** [March 12, 2021, 8:39pm UTC](https://meta.discourse.org/t/migrate-from-vanilla-hosted-to-discourse/182962 "2021-03-12T20:39:20Z")

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I have a hosted site in Vanilla and want to migrate to Discourse. I cannot install : Vanilla Porter because the site is hosted with Vanilla. I requested a backup file of the data from Vanilla support and received a SQL …

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## [Custom SSO not working after secure\_session added as a parameter](https://meta.discourse.org/t/custom-sso-not-working-after-secure-session-added-as-a-parameter/182655)

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**Author:** [@pmills](https://meta.discourse.org/u/pmills)\
**Replies:** 8\
**Last updated:** [March 12, 2021, 3:53pm UTC](https://meta.discourse.org/t/custom-sso-not-working-after-secure-session-added-as-a-parameter/182655 "2021-03-12T15:53:40Z")

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Hello! We have written a custom SSO plugin to bundle our company’s login details into a package that Discourse can use for handling logins and creating accounts. With v2.7.0beta4, we started getting errors that we were n…

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## [How can users see their next trust level requirements?](https://meta.discourse.org/t/how-can-users-see-their-next-trust-level-requirements/183002)

<div class="topic-metadata">

**Author:** [@Mark\_Schmucker](https://meta.discourse.org/u/Mark_Schmucker)\
**Replies:** 1\
**Last updated:** [March 12, 2021, 12:27pm UTC](https://meta.discourse.org/t/how-can-users-see-their-next-trust-level-requirements/183002 "2021-03-12T12:27:54Z")

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We are considering making users’ trust levels more visible, on each post- two stars for trust level 2, etc. However this will make users ask “why am I not trust level 3?”. As an admin, I can see my own TL requirements, b…

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## [Missing reply icon? (Discourse Userforum)](https://meta.discourse.org/t/missing-reply-icon-discourse-userforum/182972)

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**Author:** [@throaway](https://meta.discourse.org/u/throaway)\
**Replies:** 1\
**Last updated:** [March 12, 2021, 11:31am UTC](https://meta.discourse.org/t/missing-reply-icon-discourse-userforum/182972 "2021-03-12T11:31:31Z")

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After being verified for trust level 1, I notice that there is no reply button (at least none visible to me on any posts or topics). The forum requires that only trust level 1 or basic users may reply to posts, but I was…

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## [What is the discourse api plugin method which triggers once the discourse header section loaded](https://meta.discourse.org/t/what-is-the-discourse-api-plugin-method-which-triggers-once-the-discourse-header-section-loaded/182980)

<div class="topic-metadata">

**Author:** [@narayanan](https://meta.discourse.org/u/narayanan)\
**Replies:** 1\
**Last updated:** [March 12, 2021, 11:24am UTC](https://meta.discourse.org/t/what-is-the-discourse-api-plugin-method-which-triggers-once-the-discourse-header-section-loaded/182980 "2021-03-12T11:24:25Z")

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Hey, Actually, I need to do some operations once the discourse headers is loaded. The problem is to find out the discourse api events which should trigger once the discourse headers is loaded. I have tried with below a…

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## [How can i set topic image' width](https://meta.discourse.org/t/how-can-i-set-topic-image-width/181970)

<div class="topic-metadata">

**Author:** [@taosue](https://meta.discourse.org/u/taosue)\
**Replies:** 6\
**Last updated:** [March 12, 2021, 8:48am UTC](https://meta.discourse.org/t/how-can-i-set-topic-image-width/181970 "2021-03-12T08:48:42Z")

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hey guy ! i try to set image to forum’s topic but the image seems too big . How do i adjust the size?

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## [Google auth login no longer overrides .invalid primary address?](https://meta.discourse.org/t/google-auth-login-no-longer-overrides-invalid-primary-address/182950)

<div class="topic-metadata">

**Author:** [@mcdanlj](https://meta.discourse.org/u/mcdanlj)\
**Replies:** 1\
**Last updated:** [March 12, 2021, 3:18am UTC](https://meta.discourse.org/t/google-auth-login-no-longer-overrides-invalid-primary-address/182950 "2021-03-12T03:18:39Z")

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When I built the google+ importer, we settled on setting primary email addresses to :googleid@gplus.invalid and when people logged in through google auth, it would update their email address to the address found via goog…

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## [Tracking Issues in Discourse with Jira](https://meta.discourse.org/t/tracking-issues-in-discourse-with-jira/85396)

<div class="topic-metadata">

**Author:** [@Shawn\_Kirsch](https://meta.discourse.org/u/Shawn_Kirsch)\
**Replies:** 4\
**Last updated:** [August 8, 2018, 9:49pm UTC](https://meta.discourse.org/t/tracking-issues-in-discourse-with-jira/85396 "2018-08-08T21:49:29Z")

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I’m wondering how you link jira and discourse together. If we have a public facing community, there are times bugs/issues will be posted there, if we have multiple people tracking this, how do we ensure that the bug pos…

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## [Drupal Embed: Create Blank Topic Without Duplicating Content](https://meta.discourse.org/t/drupal-embed-create-blank-topic-without-duplicating-content/167493)

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**Author:** [@spectrum](https://meta.discourse.org/u/spectrum)\
**Replies:** 5\
**Last updated:** [March 11, 2021, 8:28pm UTC](https://meta.discourse.org/t/drupal-embed-create-blank-topic-without-duplicating-content/167493 "2021-03-11T20:28:37Z")

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Hi there, We use Discourse embedded into Drupal article pages. Every time someone from a Drupal article clicks to add a comment, a topic is automatically created within Discourse, and the article’s text is duplicated in…

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## [Welcome to Discourse post lost](https://meta.discourse.org/t/welcome-to-discourse-post-lost/182895)

<div class="topic-metadata">

**Author:** [@andrespi](https://meta.discourse.org/u/andrespi)\
**Replies:** 2\
**Last updated:** [March 11, 2021, 8:15pm UTC](https://meta.discourse.org/t/welcome-to-discourse-post-lost/182895 "2021-03-11T20:15:46Z")

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Hi, I mistakenly deleted the post called “Welcome to Discourse”. However I created a new post with the same title. Now when I run the wizard, it can’t find it. Could you please help me? Thanks, Andres

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## [Seeking Slack Login / SSO for Discourse](https://meta.discourse.org/t/seeking-slack-login-sso-for-discourse/145461)

<div class="topic-metadata">

**Author:** [@sunjam](https://meta.discourse.org/u/sunjam)\
**Replies:** 6\
**Last updated:** [March 11, 2021, 6:43pm UTC](https://meta.discourse.org/t/seeking-slack-login-sso-for-discourse/145461 "2021-03-11T18:43:01Z")

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Is it possible to add Slack as a SSO option in Discourse? I saw an old thread about this (linked below), but it was either deleted or made private. Any suggestions appreciated. I know there is chat-integration, but I’…

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## [How to add whatsapp in the share button list next to facebook](https://meta.discourse.org/t/how-to-add-whatsapp-in-the-share-button-list-next-to-facebook/93798)

<div class="topic-metadata">

**Author:** [@Menzer](https://meta.discourse.org/u/Menzer)\
**Replies:** 7\
**Last updated:** [August 8, 2018, 7:58pm UTC](https://meta.discourse.org/t/how-to-add-whatsapp-in-the-share-button-list-next-to-facebook/93798 "2018-08-08T19:58:49Z")

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Hi guys, alot of my forum users use whats app and I was wondering if there if whatsapp share button is on discourse as I cant find it or do I have to add it

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