# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=509

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 510

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## [Scrollbar and back button behavior in megatopics](https://meta.discourse.org/t/scrollbar-and-back-button-behavior-in-megatopics/181251)

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**Author:** [@MarrisseA](https://meta.discourse.org/u/MarrisseA)\
**Replies:** 10\
**Last updated:** [March 11, 2021, 5:31pm UTC](https://meta.discourse.org/t/scrollbar-and-back-button-behavior-in-megatopics/181251 "2021-03-11T17:31:31Z")

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Hi, I’d like to report some issues that we’re currently having in long threads. Our site is hosted at talk.collegeconfidential.com. 1. Scrollbar doesn’t work well in long posts Steps to Reproduce Go to talk.collegeco…

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## [Have moderators approve emails before sending?](https://meta.discourse.org/t/have-moderators-approve-emails-before-sending/182750)

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**Author:** [@Per\_Jacobsson1](https://meta.discourse.org/u/Per_Jacobsson1)\
**Replies:** 4\
**Last updated:** [March 11, 2021, 3:42pm UTC](https://meta.discourse.org/t/have-moderators-approve-emails-before-sending/182750 "2021-03-11T15:42:56Z")

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When users send out an email to the whole list, is there a way for moderators to have to approve it first before it is actually sent out to all users? Thanks Per

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## [DiscourseConnect flow no longer functions](https://meta.discourse.org/t/discourseconnect-flow-no-longer-functions/182844)

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**Author:** [@barryvan](https://meta.discourse.org/u/barryvan)\
**Replies:** 2\
**Last updated:** [March 11, 2021, 10:33am UTC](https://meta.discourse.org/t/discourseconnect-flow-no-longer-functions/182844 "2021-03-11T10:33:37Z")

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Since the update from DiscourseSSO to DiscourseConnect, our SSO integration has stopped working. We have what is probably an unusual setup, in that there are multiple applications from which SSO can be initiated, rather…

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## [Add headers with submenus on default discourse headers](https://meta.discourse.org/t/add-headers-with-submenus-on-default-discourse-headers/182873)

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**Author:** [@narayanan](https://meta.discourse.org/u/narayanan)\
**Replies:** 0\
**Last updated:** [March 11, 2021, 10:26am UTC](https://meta.discourse.org/t/add-headers-with-submenus-on-default-discourse-headers/182873 "2021-03-11T10:26:19Z")

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After some workaround, I will get to know the headers with submenus can able to create using “Header submenus” component in discourse. But it is added before the discourse header. Actually, I want to integrate my own he…

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## [Disable Discobot Tutorial Certificate](https://meta.discourse.org/t/disable-discobot-tutorial-certificate/94179)

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**Author:** [@bkampmeyer](https://meta.discourse.org/u/bkampmeyer)\
**Replies:** 2\
**Last updated:** [August 8, 2018, 9:46am UTC](https://meta.discourse.org/t/disable-discobot-tutorial-certificate/94179 "2018-08-08T09:46:33Z")

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Due to the reported bug within the tutorial cert of Discobot \[ Discobot Certificate Issues \[title, public access, user id information leak\] \] we want to disable the certificate and/or the access to it. I’ve tried disabl…

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## [Authentication Error When Using Discourse Video Upload Theme Component](https://meta.discourse.org/t/authentication-error-when-using-discourse-video-upload-theme-component/182833)

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**Author:** [@gio](https://meta.discourse.org/u/gio)\
**Replies:** 2\
**Last updated:** [March 11, 2021, 8:21am UTC](https://meta.discourse.org/t/authentication-error-when-using-discourse-video-upload-theme-component/182833 "2021-03-11T08:21:26Z")

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hello all, I’m attempting to install this Component Theme: GitHub - xomads/discourse-video-upload-component: Theme component to upload videos to YouTube and Vimeo from Discourse composer · GitHub, but am running into Au…

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## [How to replace Let's Encrypt RSA 4096 bits with ECC 256 bits?](https://meta.discourse.org/t/how-to-replace-lets-encrypt-rsa-4096-bits-with-ecc-256-bits/93901)

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**Author:** [@RoldanLT](https://meta.discourse.org/u/RoldanLT)\
**Replies:** 6\
**Last updated:** [March 11, 2021, 1:59am UTC](https://meta.discourse.org/t/how-to-replace-lets-encrypt-rsa-4096-bits-with-ecc-256-bits/93901 "2021-03-11T01:59:58Z")

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How to replace Discourse LetsEncrypt Certificate from RSA 4096 bits to ECC 256 bits? I want this permanent on my install, even after upgrade of discourse, is that possible?

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## ["No results were found" for site user list](https://meta.discourse.org/t/no-results-were-found-for-site-user-list/182231)

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**Author:** [@downey](https://meta.discourse.org/u/downey)\
**Replies:** 3\
**Last updated:** [March 10, 2021, 9:15pm UTC](https://meta.discourse.org/t/no-results-were-found-for-site-user-list/182231 "2021-03-10T21:15:46Z")

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Continuing the discussion from Why does the user list remain empty?: Coming up short when searching for advice on troubleshooting this problem. My user list e.g. Discourse Meta is empty for all time groups, with the mes…

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## [New User "must read" message](https://meta.discourse.org/t/new-user-must-read-message/180621)

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**Author:** [@AndyBr](https://meta.discourse.org/u/AndyBr)\
**Replies:** 6\
**Last updated:** [March 10, 2021, 9:09pm UTC](https://meta.discourse.org/t/new-user-must-read-message/180621 "2021-03-10T21:09:43Z")

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Is there already a “New User” message that a new user sees (and must read) when joining a discourse forum? If so, Let me know how to edit this. I’d like to add some forum-specific text to that.

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## [Restrict Mailing List Mode to old users](https://meta.discourse.org/t/restrict-mailing-list-mode-to-old-users/182804)

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**Author:** [@JoshuaJoma](https://meta.discourse.org/u/JoshuaJoma)\
**Replies:** 3\
**Last updated:** [March 10, 2021, 8:33pm UTC](https://meta.discourse.org/t/restrict-mailing-list-mode-to-old-users/182804 "2021-03-10T20:33:32Z")

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Continuing the discussion from Restrict Mailing List Mode to Usergroup: Hi Simon, you wrote: Actually with the settings below users with mailing list mode, after my knowledge, still receive mailings. Furthermore the …

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## [Move from BackBlaze B2 to Digital Ocean Spaces](https://meta.discourse.org/t/move-from-backblaze-b2-to-digital-ocean-spaces/182291)

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**Author:** [@Don](https://meta.discourse.org/u/Don)\
**Replies:** 13\
**Last updated:** [March 10, 2021, 6:41pm UTC](https://meta.discourse.org/t/move-from-backblaze-b2-to-digital-ocean-spaces/182291 "2021-03-10T18:41:07Z")

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Hello, I’m pretty confusing with this situation right now. We have a BackBlaze B2 bucket for uploads. (images + assets) With BunnyCDN combo. B2 Cloud Storage doesn’t support tombstone. So we have lots of unused images a…

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## [Solution icon does not show in posts](https://meta.discourse.org/t/solution-icon-does-not-show-in-posts/182786)

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**Author:** [@Wall-E](https://meta.discourse.org/u/Wall-E)\
**Replies:** 1\
**Last updated:** [March 10, 2021, 6:27pm UTC](https://meta.discourse.org/t/solution-icon-does-not-show-in-posts/182786 "2021-03-10T18:27:23Z")

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Discourse meta has a solution icon, kind of like StackOverflow. I do not have it in my self-hosted instance in my own topics (as an Admin). Is it a plugin? Or am I missing the right word to search for it and enable it in…

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## [How can we prevent monopolisation of main listing](https://meta.discourse.org/t/how-can-we-prevent-monopolisation-of-main-listing/182775)

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**Author:** [@Cécile\_Savoie](https://meta.discourse.org/u/C%C3%A9cile_Savoie)\
**Replies:** 5\
**Last updated:** [March 10, 2021, 5:35pm UTC](https://meta.discourse.org/t/how-can-we-prevent-monopolisation-of-main-listing/182775 "2021-03-10T17:35:45Z")

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We have 2 channels (categories) that serve our core purpose. Circled in green. The others are utilities channels. One of those is dedicated to content curated by leaders. We currently have a leader that started a collect…

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## [Notification email without external link](https://meta.discourse.org/t/notification-email-without-external-link/174959)

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**Author:** [@DDo](https://meta.discourse.org/u/DDo)\
**Replies:** 2\
**Last updated:** [March 10, 2021, 4:17pm UTC](https://meta.discourse.org/t/notification-email-without-external-link/174959 "2021-03-10T16:17:09Z")

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Happy and healthy 2021 everyone! We send out information to our subscribers with topics in one categrory. The topic contains several links to other topics in our forum, and additionally at least one external link which …

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## [Inactivate user when made inactive on Memberpress](https://meta.discourse.org/t/inactivate-user-when-made-inactive-on-memberpress/182748)

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**Author:** [@Per\_Jacobsson1](https://meta.discourse.org/u/Per_Jacobsson1)\
**Replies:** 1\
**Last updated:** [March 10, 2021, 1:58pm UTC](https://meta.discourse.org/t/inactivate-user-when-made-inactive-on-memberpress/182748 "2021-03-10T13:58:17Z")

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Hi there, Im a developer working with an organization that runs a discussion board with Discourse. I have a question: They are running Memberpress on Wordpress which is the “master” for the Discourse installation. In…

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## [Facebook oneboxes are rendered in German because server is in Germany](https://meta.discourse.org/t/facebook-oneboxes-are-rendered-in-german-because-server-is-in-germany/182732)

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**Author:** [@chrispanag](https://meta.discourse.org/u/chrispanag)\
**Replies:** 3\
**Last updated:** [March 10, 2021, 12:11pm UTC](https://meta.discourse.org/t/facebook-oneboxes-are-rendered-in-german-because-server-is-in-germany/182732 "2021-03-10T12:11:11Z")

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Our server is in Germany, but our forum is Greek. When a user posts a link from facebook on the forum, the onebox title and description are rendered in German. Is there a way to circumvent this behaviour?

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## [User deregistration log](https://meta.discourse.org/t/user-deregistration-log/182723)

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**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Replies:** 0\
**Last updated:** [March 10, 2021, 9:55am UTC](https://meta.discourse.org/t/user-deregistration-log/182723 "2021-03-10T09:55:58Z")

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Is there any way to see a log of users who have left the forum, deregistered themselves, etc?

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## [How to setup host mapping on a multi-site discourse instance](https://meta.discourse.org/t/how-to-setup-host-mapping-on-a-multi-site-discourse-instance/182643)

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**Author:** [@Dave\_Pazdan](https://meta.discourse.org/u/Dave_Pazdan)\
**Replies:** 3\
**Last updated:** [March 10, 2021, 4:24am UTC](https://meta.discourse.org/t/how-to-setup-host-mapping-on-a-multi-site-discourse-instance/182643 "2021-03-10T04:24:41Z")

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Hi there, I have a multi-site instance setup within a larger org. One of our products wants to keep their branding through discourse. So the primary instance is A.com but a site within the instance wants to be mapped …

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## [Access deleted topics from the API](https://meta.discourse.org/t/access-deleted-topics-from-the-api/93920)

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**Author:** [@felixoi](https://meta.discourse.org/u/felixoi)\
**Replies:** 3\
**Last updated:** [August 6, 2018, 8:02am UTC](https://meta.discourse.org/t/access-deleted-topics-from-the-api/93920 "2018-08-06T08:02:20Z")

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Hello, I’m trying to access a deleted topic which I can access trough the webinterface with the admin account using the api. I’m using a api token of the admin account, so the account should have the right permissions. …

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## ["Will be opened later" status for category](https://meta.discourse.org/t/will-be-opened-later-status-for-category/182632)

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**Author:** [@4ong](https://meta.discourse.org/u/4ong)\
**Replies:** 10\
**Last updated:** [March 9, 2021, 11:02pm UTC](https://meta.discourse.org/t/will-be-opened-later-status-for-category/182632 "2021-03-09T23:02:32Z")

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Is there any theme component or plugin to notify users that a particular category is currently not accessible but will be opened later? Thanks!

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## [How long after sending a direct message is the email notification sent?](https://meta.discourse.org/t/how-long-after-sending-a-direct-message-is-the-email-notification-sent/182684)

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**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 1\
**Last updated:** [March 9, 2021, 10:38pm UTC](https://meta.discourse.org/t/how-long-after-sending-a-direct-message-is-the-email-notification-sent/182684 "2021-03-09T22:38:40Z")

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Pretty much all is in the title.

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## [Thumbnail not showing when image in post](https://meta.discourse.org/t/thumbnail-not-showing-when-image-in-post/182208)

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**Author:** [@sampoullain](https://meta.discourse.org/u/sampoullain)\
**Replies:** 5\
**Last updated:** [March 9, 2021, 10:18pm UTC](https://meta.discourse.org/t/thumbnail-not-showing-when-image-in-post/182208 "2021-03-09T22:18:58Z")

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Hi all When you post a forum link on social, the large meta image card shows. Except for when there’s an image in the first post, that comes up instead of the meta image card and looks really small, i.e. not the full i…

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## [Help! Upgrade led to complete fail](https://meta.discourse.org/t/help-upgrade-led-to-complete-fail/182547)

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**Author:** [@Judith](https://meta.discourse.org/u/Judith)\
**Replies:** 7\
**Last updated:** [March 9, 2021, 7:39pm UTC](https://meta.discourse.org/t/help-upgrade-led-to-complete-fail/182547 "2021-03-09T19:39:27Z")

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Hi, When running most recent upgrade (something 6 to 7), rake db:migrate failed because of a supposed duplicate username. As I’m not really comfortable with the Linux commandline, I then tried to enter the rails console…

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## [Can't get Discourse to work on different ports](https://meta.discourse.org/t/cant-get-discourse-to-work-on-different-ports/182504)

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**Author:** [@firewire10000](https://meta.discourse.org/u/firewire10000)\
**Replies:** 2\
**Last updated:** [March 9, 2021, 6:28pm UTC](https://meta.discourse.org/t/cant-get-discourse-to-work-on-different-ports/182504 "2021-03-09T18:28:38Z")

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I want to run my Discourse forum alongside my WordPress server but of course these both run on ports 80 and 443 natively. To get around this I’m planning on using a NGINX reverse proxy to translate front facing sub-domai…

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## [More English string in the French Discourse](https://meta.discourse.org/t/more-english-string-in-the-french-discourse/182557)

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**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\
**Replies:** 8\
**Last updated:** [March 9, 2021, 2:54pm UTC](https://meta.discourse.org/t/more-english-string-in-the-french-discourse/182557 "2021-03-09T14:54:45Z")

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Bonjour, de plus en plus de chaînes anglaises non traduites apparaissent en français dans l'installation française de Discourse, savez-vous pourquoi ? Merci.

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## [/logs redirectong to /logs/logs](https://meta.discourse.org/t/logs-redirectong-to-logs-logs/182464)

<div class="topic-metadata">

**Author:** [@ahmed\_khan1](https://meta.discourse.org/u/ahmed_khan1)\
**Replies:** 2\
**Last updated:** [March 9, 2021, 10:10am UTC](https://meta.discourse.org/t/logs-redirectong-to-logs-logs/182464 "2021-03-09T10:10:19Z")

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i have migrated my discourse website to a new server everything working fine but now when I go to /logs it redirects me to /logs/logs I am using vps for my hosting

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## [Reset Dashboard Metrics?](https://meta.discourse.org/t/reset-dashboard-metrics/182611)

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**Author:** [@l3rett](https://meta.discourse.org/u/l3rett)\
**Replies:** 0\
**Last updated:** [March 9, 2021, 9:48am UTC](https://meta.discourse.org/t/reset-dashboard-metrics/182611 "2021-03-09T09:48:14Z")

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Hi, I’ve recently set up a Discourse with around 10 current users. For some strange reason the Logged-in user page view stats on my Dashboard are up to around 20K which seems unlikely as there’s only a handful of pages…

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## [Addmob txt file](https://meta.discourse.org/t/addmob-txt-file/182128)

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**Author:** [@Gjithcka\_al](https://meta.discourse.org/u/Gjithcka_al)\
**Replies:** 4\
**Last updated:** [March 9, 2021, 5:48am UTC](https://meta.discourse.org/t/addmob-txt-file/182128 "2021-03-09T05:48:51Z")

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Hello! I want to add adMobile on my app for discourse but google want to add a file for example in : discourse.com/add-ads.txt and i dont know where to upload it. I need some help from someone that solved this problem be…

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## [External SSO provider but discourse logs say None has already expired (please help!)](https://meta.discourse.org/t/external-sso-provider-but-discourse-logs-say-none-has-already-expired-please-help/176271)

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**Author:** [@James\_Hope](https://meta.discourse.org/u/James_Hope)\
**Replies:** 4\
**Last updated:** [March 9, 2021, 12:17am UTC](https://meta.discourse.org/t/external-sso-provider-but-discourse-logs-say-none-has-already-expired-please-help/176271 "2021-03-09T00:17:00Z")

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We are using Firebase as our external SSO provider. We have followed the discourse instructions on this. We get an error in the logs as follows: Verbose SSO log: Started SSO Process add\_groups: admin: moderator: avatar…

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## [Sorting topic by subject](https://meta.discourse.org/t/sorting-topic-by-subject/182457)

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**Author:** [@BIBI](https://meta.discourse.org/u/BIBI)\
**Replies:** 2\
**Last updated:** [March 8, 2021, 9:22pm UTC](https://meta.discourse.org/t/sorting-topic-by-subject/182457 "2021-03-08T21:22:21Z")

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We have a category for release notes in our instance of Discourse, is there a way of making this category be sorted by default by title or creation date, as both these options would list the release notes in order

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