# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=511

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 512

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## [Error 422 when sending invite on 2.7.0.beta4](https://meta.discourse.org/t/error-422-when-sending-invite-on-2-7-0-beta4/181960)

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**Author:** [@Wall-E](https://meta.discourse.org/u/Wall-E)\
**Replies:** 5\
**Last updated:** [March 5, 2021, 10:42am UTC](https://meta.discourse.org/t/error-422-when-sending-invite-on-2-7-0-beta4/181960 "2021-03-05T10:42:02Z")

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What can be the meaning of error 422 that I am getting when sending an invite (see attached, error shows at the top)? It is happening after updating to 2.7.0.beta4.

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## [BAD CSRF Response When Trying to Delete User by API](https://meta.discourse.org/t/bad-csrf-response-when-trying-to-delete-user-by-api/87887)

<div class="topic-metadata">

**Author:** [@ATPJD](https://meta.discourse.org/u/ATPJD)\
**Replies:** 5\
**Last updated:** [August 1, 2018, 6:52pm UTC](https://meta.discourse.org/t/bad-csrf-response-when-trying-to-delete-user-by-api/87887 "2018-08-01T18:52:15Z")

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I am trying to delete a user by API following the docs. We use SSO, which seems to make the API require a cookie header coming from SSO authentication. I got past that, and as long as I supply the cookie, other types of…

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## [Moderation rights based on authentication method](https://meta.discourse.org/t/moderation-rights-based-on-authentication-method/182132)

<div class="topic-metadata">

**Author:** [@Wall-E](https://meta.discourse.org/u/Wall-E)\
**Replies:** 4\
**Last updated:** [March 5, 2021, 2:00am UTC](https://meta.discourse.org/t/moderation-rights-based-on-authentication-method/182132 "2021-03-05T02:00:25Z")

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Is there a way for moderators to use a certain authentication method, and when using a different authentication method, they do not have their moderation rights (they become just regular users), while still mapping to t…

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## [Ways to style a post?](https://meta.discourse.org/t/ways-to-style-a-post/182134)

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**Author:** [@MrDavis97](https://meta.discourse.org/u/MrDavis97)\
**Replies:** 0\
**Last updated:** [March 5, 2021, 1:34am UTC](https://meta.discourse.org/t/ways-to-style-a-post/182134 "2021-03-05T01:34:18Z")

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I’m editing the FAQ of my site and I’m wondering to what extent the composer can be used to style it beyond what’s in the bbcode plug-in. For example, what if I wanted my FAQ to be “accordion style,” where below each he…

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## [Registration process with 2 e-mail addresses](https://meta.discourse.org/t/registration-process-with-2-e-mail-addresses/182107)

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**Author:** [@bd8670](https://meta.discourse.org/u/bd8670)\
**Replies:** 1\
**Last updated:** [March 4, 2021, 9:42pm UTC](https://meta.discourse.org/t/registration-process-with-2-e-mail-addresses/182107 "2021-03-04T21:42:33Z")

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Looking to set-up a closed/private discourse-site. Registration process should be as follows: step 1: go to forum-site and click on “ask for an invite” step 2: wannabe-user has to enter 2 e-mail-addresses n° 1 (= ve…

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## [How to make sure all emails are off unless used for activation or password reset](https://meta.discourse.org/t/how-to-make-sure-all-emails-are-off-unless-used-for-activation-or-password-reset/161251)

<div class="topic-metadata">

**Author:** [@Garrick](https://meta.discourse.org/u/Garrick)\
**Replies:** 6\
**Last updated:** [March 4, 2021, 9:41pm UTC](https://meta.discourse.org/t/how-to-make-sure-all-emails-are-off-unless-used-for-activation-or-password-reset/161251 "2021-03-04T21:41:15Z")

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Im having trouble with emails recently. Before I was posting and only when i did @ trust level then they would get email notifications. Lately (within this month or last) somethings gone insane where when i post in categ…

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## [Add category badge to parent category on categories page](https://meta.discourse.org/t/add-category-badge-to-parent-category-on-categories-page/181694)

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**Author:** [@Pandabear](https://meta.discourse.org/u/Pandabear)\
**Replies:** 3\
**Last updated:** [March 4, 2021, 8:53pm UTC](https://meta.discourse.org/t/add-category-badge-to-parent-category-on-categories-page/181694 "2021-03-04T20:53:45Z")

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Hello, I have observed that in my forum users only publish in the subcategories, for example in the image, The music category is missing the square and the letters have another color, it does not seem like a link, O…

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## [My discourse speed is very slow](https://meta.discourse.org/t/my-discourse-speed-is-very-slow/181735)

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**Author:** [@ahmed\_khan1](https://meta.discourse.org/u/ahmed_khan1)\
**Replies:** 24\
**Last updated:** [March 4, 2021, 8:41pm UTC](https://meta.discourse.org/t/my-discourse-speed-is-very-slow/181735 "2021-03-04T20:41:44Z")

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our website was so slow we migrated it to a server our website with 4 core CPUs, 8GB Ram, and 8GB of swap memory our website still so slow. i can’t find a way to optimize my site

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## [Add an extra call from our API upon registration, login, logout, forgot password](https://meta.discourse.org/t/add-an-extra-call-from-our-api-upon-registration-login-logout-forgot-password/182073)

<div class="topic-metadata">

**Author:** [@Cyan\_Suntay](https://meta.discourse.org/u/Cyan_Suntay)\
**Replies:** 0\
**Last updated:** [March 4, 2021, 5:52pm UTC](https://meta.discourse.org/t/add-an-extra-call-from-our-api-upon-registration-login-logout-forgot-password/182073 "2021-03-04T17:52:22Z")

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how to add an extra call to our API upon registration,login,logout,forgot password without using SSO example: for registration upon saving in registration in Discourse it will trigger a post request to our API and save …

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## [RSS Plugin not pulling certain URLs](https://meta.discourse.org/t/rss-plugin-not-pulling-certain-urls/184118)

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**Author:** [@natlockshin](https://meta.discourse.org/u/natlockshin)\
**Replies:** 4\
**Last updated:** [March 4, 2021, 5:18pm UTC](https://meta.discourse.org/t/rss-plugin-not-pulling-certain-urls/184118 "2021-03-04T17:18:19Z")

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I am using the Discourse RSS Polling plugin to pull Podcast RSS feeds into my forum. For a number of feeds this is working well however for rss.art19.com URLs including https://rss.art19.com/techmeme-ridehome I have no…

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## [Is it safe to choose y for "Would you like to attempt to recover space by cleaning docker images and containers in the system?"](https://meta.discourse.org/t/is-it-safe-to-choose-y-for-would-you-like-to-attempt-to-recover-space-by-cleaning-docker-images-and-containers-in-the-system/181865)

<div class="topic-metadata">

**Author:** [@th21](https://meta.discourse.org/u/th21)\
**Replies:** 1\
**Last updated:** [March 4, 2021, 5:05pm UTC](https://meta.discourse.org/t/is-it-safe-to-choose-y-for-would-you-like-to-attempt-to-recover-space-by-cleaning-docker-images-and-containers-in-the-system/181865 "2021-03-04T17:05:18Z")

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Is it safe to choose y in this option? I run into a situation that I can view the main page of my site but if I try to access from any other incognito windows or other device/browser, will run into a DNS\_PROBE\_FINISHED\_…

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## [iOS messaging issues with modified material theme](https://meta.discourse.org/t/ios-messaging-issues-with-modified-material-theme/182034)

<div class="topic-metadata">

**Author:** [@VinzBrkrt](https://meta.discourse.org/u/VinzBrkrt)\
**Replies:** 2\
**Last updated:** [March 4, 2021, 4:18pm UTC](https://meta.discourse.org/t/ios-messaging-issues-with-modified-material-theme/182034 "2021-03-04T16:18:45Z")

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Hey guys. I’m not a dev so please be gentle with me. We’re running a discourse forum with a modified version of the discourse material theme.. On iOS mobile devices we’re encountering the problem that when users want to …

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## [Discourse-narrative-bot locales](https://meta.discourse.org/t/discourse-narrative-bot-locales/70186)

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**Author:** [@karasardelis](https://meta.discourse.org/u/karasardelis)\
**Replies:** 16\
**Last updated:** [March 4, 2021, 3:39pm UTC](https://meta.discourse.org/t/discourse-narrative-bot-locales/70186 "2021-03-04T15:39:04Z")

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Hi there and congratulation for your great work on Discourse!!! Do you regularly update all locale files from Transifex? I recently finished translating Discourse to Greek language and although most of the translated st…

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## [Bootsnap::CompileCache::PermissionError](https://meta.discourse.org/t/bootsnap-permissionerror/181002)

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**Author:** [@marek](https://meta.discourse.org/u/marek)\
**Replies:** 12\
**Last updated:** [March 4, 2021, 3:25pm UTC](https://meta.discourse.org/t/bootsnap-permissionerror/181002 "2021-03-04T15:25:55Z")

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Hello, everyone. I have fresh installment of Discourse in Docker. So the problem is that after container rebuild, container is up and I can access app page. However, I get 502 as response. In logs or when I try accessin…

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## [The backup has failed. .tar permissions](https://meta.discourse.org/t/the-backup-has-failed-tar-permissions/181990)

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**Author:** [@ahmed\_khan1](https://meta.discourse.org/u/ahmed_khan1)\
**Replies:** 2\
**Last updated:** [March 4, 2021, 9:15am UTC](https://meta.discourse.org/t/the-backup-has-failed-tar-permissions/181990 "2021-03-04T09:15:47Z")

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I can’t backup discourse I tried multiple time but the same error occur again and again here is the log \[2021-03-04 08:24:58\] Finalizing backup... \[2021-03-04 08:24:58\] Creating archive: how-to-discuss-2021-03-0…

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## [Backup failed with permission denied](https://meta.discourse.org/t/backup-failed-with-permission-denied/113923)

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**Author:** [@spongeleopard](https://meta.discourse.org/u/spongeleopard)\
**Replies:** 2\
**Last updated:** [March 4, 2021, 8:02am UTC](https://meta.discourse.org/t/backup-failed-with-permission-denied/113923 "2021-03-04T08:02:04Z")

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I’ve been using Discourse successfully for a while now, but backups have all of a sudden stopped working. Relevant line from the log is below. Not sure what would have caused this permission error to start happening fro…

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## [How to get an RSS feed for either a complex search or a category-and-tag combination](https://meta.discourse.org/t/how-to-get-an-rss-feed-for-either-a-complex-search-or-a-category-and-tag-combination/181952)

<div class="topic-metadata">

**Author:** [@SeanOSullivan](https://meta.discourse.org/u/SeanOSullivan)\
**Replies:** 1\
**Last updated:** [March 4, 2021, 12:24am UTC](https://meta.discourse.org/t/how-to-get-an-rss-feed-for-either-a-complex-search-or-a-category-and-tag-combination/181952 "2021-03-04T00:24:48Z")

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Hi everyone .. new to the forum here, pretty new to Discourse. Fabulous product, working to configure it for a reasonably complex use case, as follows. Discourse will underpin a central forum across multiple wider commu…

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## [Any way to set orientation in manifest.webmanifest to portrait?](https://meta.discourse.org/t/any-way-to-set-orientation-in-manifest-webmanifest-to-portrait/181948)

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**Author:** [@MrDavis97](https://meta.discourse.org/u/MrDavis97)\
**Replies:** 3\
**Last updated:** [March 4, 2021, 12:21am UTC](https://meta.discourse.org/t/any-way-to-set-orientation-in-manifest-webmanifest-to-portrait/181948 "2021-03-04T00:21:08Z")

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I tried to edit the metadata\_controller.rb file, but with ./launcher rebuild app it just reset to having the setting for this field empty (as in the user can choose). So, is there any way I can force portrait mode with P…

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## [Discourse sends the activation email to an old email address](https://meta.discourse.org/t/discourse-sends-the-activation-email-to-an-old-email-address/181759)

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**Author:** [@ale\_m](https://meta.discourse.org/u/ale_m)\
**Replies:** 3\
**Last updated:** [March 3, 2021, 7:00pm UTC](https://meta.discourse.org/t/discourse-sends-the-activation-email-to-an-old-email-address/181759 "2021-03-03T19:00:04Z")

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Hi, I’m having an issue with one of my users who’s trying to log in on our Discourse forum with SSO (with credentials created when signing up to our services). The activation email is sent to an old email we had in stor…

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## [Show user title as Job Title, not Forum classification](https://meta.discourse.org/t/show-user-title-as-job-title-not-forum-classification/181805)

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**Author:** [@leopedrini](https://meta.discourse.org/u/leopedrini)\
**Replies:** 5\
**Last updated:** [March 3, 2021, 5:58pm UTC](https://meta.discourse.org/t/show-user-title-as-job-title-not-forum-classification/181805 "2021-03-03T17:58:44Z")

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Hello dear, I run a big forum for Telecom Experts. Every guy there has a Job Title, for example RF Engineer, Core Specialist, Data Scientist, etc… For example, I am a Telecom Consultant, and also a Co-founder of my co…

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## [Changes on the handlebar templates not reflecting on the browser](https://meta.discourse.org/t/changes-on-the-handlebar-templates-not-reflecting-on-the-browser/93617)

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**Author:** [@avinash\_tiwari](https://meta.discourse.org/u/avinash_tiwari)\
**Replies:** 8\
**Last updated:** [August 1, 2018, 8:12am UTC](https://meta.discourse.org/t/changes-on-the-handlebar-templates-not-reflecting-on-the-browser/93617 "2018-08-01T08:12:25Z")

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I am trying to change some content in about.hbs just hard coding a paragraph tag to see if changes are reflected back into the browser or not but they are not reflecting back. I even cleared the cache of the browser and …

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## [Save an entire topic to disk](https://meta.discourse.org/t/save-an-entire-topic-to-disk/181566)

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**Author:** [@tanner123](https://meta.discourse.org/u/tanner123)\
**Replies:** 4\
**Last updated:** [March 3, 2021, 2:29pm UTC](https://meta.discourse.org/t/save-an-entire-topic-to-disk/181566 "2021-03-03T14:29:15Z")

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as the subject goes, the forum thread, e.g.(random one): ctrl+s to save the page in chrome(get the \*.mhtml file) without scrolling down, then the bottom parts is blank; ctrl+s to save the page in chrome(get the \*.mhtml…

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## [How to downgrade a Digital Ocean Virtual](https://meta.discourse.org/t/how-to-downgrade-a-digital-ocean-virtual/181717)

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**Author:** [@csmu](https://meta.discourse.org/u/csmu)\
**Replies:** 4\
**Last updated:** [March 3, 2021, 12:39pm UTC](https://meta.discourse.org/t/how-to-downgrade-a-digital-ocean-virtual/181717 "2021-03-03T12:39:42Z")

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How would you downgrade a Digital Oceans virtual server?

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## [Using multiple containers - what needs to be shared?](https://meta.discourse.org/t/using-multiple-containers-what-needs-to-be-shared/181736)

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**Author:** [@PaulMw](https://meta.discourse.org/u/PaulMw)\
**Replies:** 1\
**Last updated:** [March 3, 2021, 12:32pm UTC](https://meta.discourse.org/t/using-multiple-containers-what-needs-to-be-shared/181736 "2021-03-03T12:32:46Z")

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Hi, we’re currently exploring the possibility of moving to discourse (from Invision) and due to our traffic will need to use multiple load-balanced containers. I see there’s a guide for this, which is great. But just fro…

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## [Following category for new member of a group : malfunctions](https://meta.discourse.org/t/following-category-for-new-member-of-a-group-malfunctions/181609)

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**Author:** [@Cédric\_DANIEL](https://meta.discourse.org/u/C%C3%A9dric_DANIEL)\
**Replies:** 2\
**Last updated:** [March 3, 2021, 5:40am UTC](https://meta.discourse.org/t/following-category-for-new-member-of-a-group-malfunctions/181609 "2021-03-03T05:40:15Z")

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Hell :slight\_smile: I’m really blocked for using my discourse. I suspect a bug in the user preferences, when the user joins a group, that it gives him access to a new category and that the default setting should be “Fol…

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## [Summary Email Image Links](https://meta.discourse.org/t/summary-email-image-links/181606)

<div class="topic-metadata">

**Author:** [@lpoolrob](https://meta.discourse.org/u/lpoolrob)\
**Replies:** 1\
**Last updated:** [March 3, 2021, 5:05am UTC](https://meta.discourse.org/t/summary-email-image-links/181606 "2021-03-03T05:05:23Z")

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At the moment, if there is an image in a post and that topic comes through a digest email, the image is a hyperlink to the JPG itself. Surely the images should be rewritten to link to the topic itself? You don’t get an …

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## [Watch “XYZ” on YouTube](https://meta.discourse.org/t/watch-xyz-on-youtube/181105)

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**Author:** [@Terrapop](https://meta.discourse.org/u/Terrapop)\
**Replies:** 8\
**Last updated:** [March 3, 2021, 3:35am UTC](https://meta.discourse.org/t/watch-xyz-on-youtube/181105 "2021-03-03T03:35:49Z")

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We have many topics with YouTube videos from different users that have titles like Watch “XYZ” on YouTube Where do the superfluous “Watch” and “on YouTube” parts come from? However, I can’t replicate this. If I put a Y…

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## [PostgreSQL runaway IO](https://meta.discourse.org/t/postgresql-runaway-io/91516)

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**Author:** [@JanJoost](https://meta.discourse.org/u/JanJoost)\
**Replies:** 35\
**Last updated:** [March 3, 2021, 12:06am UTC](https://meta.discourse.org/t/postgresql-runaway-io/91516 "2021-03-03T00:06:38Z")

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Hi all, I’ve got a problem I’d like to ask your help with. I’ve got a server installed with Discourse using the Docker-based installer. Every day around noon the server for an as of yet unknown reason to me becomes bus…

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## [Using Prometheous with the two-container setup](https://meta.discourse.org/t/using-prometheous-with-the-two-container-setup/265021)

<div class="topic-metadata">

**Author:** [@dschaper](https://meta.discourse.org/u/dschaper)\
**Replies:** 2\
**Last updated:** [March 2, 2021, 9:49pm UTC](https://meta.discourse.org/t/using-prometheous-with-the-two-container-setup/265021 "2021-03-02T21:49:35Z")

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Are there any steps that need to be adjusted for using the multiple container setup that splites out redis/postgres in to data and the rest in to web\_only? I’ve only added the plugin to the web\_only container config. I …

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## [Can my Wordpress members automatically become members of Discourse?](https://meta.discourse.org/t/can-my-wordpress-members-automatically-become-members-of-discourse/181656)

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**Author:** [@Murto](https://meta.discourse.org/u/Murto)\
**Replies:** 1\
**Last updated:** [March 2, 2021, 8:31pm UTC](https://meta.discourse.org/t/can-my-wordpress-members-automatically-become-members-of-discourse/181656 "2021-03-02T20:31:25Z")

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Hello, I have a Wordpress site and a Discourse running on the same server. I want to use Discourse as a forum for the site. (Discourse works in the subdomain of the site.) Can users who signed up for my Wordpress site …

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