# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=517

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 518

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## [Is there an option to move a post to another category without changing time stamp](https://meta.discourse.org/t/is-there-an-option-to-move-a-post-to-another-category-without-changing-time-stamp/92529)

<div class="topic-metadata">

**Author:** [@ChristinePractiTest](https://meta.discourse.org/u/ChristinePractiTest)\
**Replies:** 2\
**Last updated:** [July 17, 2018, 12:00pm UTC](https://meta.discourse.org/t/is-there-an-option-to-move-a-post-to-another-category-without-changing-time-stamp/92529 "2018-07-17T12:00:43Z")

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Hi, In case we move a post to another category, the time stamp of the post itself doesn’t change but the post is displayed as the most recent one within the posts’ list ob the home page of our Forum. How can we make ch…

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## [Mail precedence header set to list](https://meta.discourse.org/t/mail-precedence-header-set-to-list/175943)

<div class="topic-metadata">

**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Replies:** 3\
**Last updated:** [February 15, 2021, 7:58am UTC](https://meta.discourse.org/t/mail-precedence-header-set-to-list/175943 "2021-02-15T07:58:12Z")

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I am hand sending inbound emails from Gmail. But Discourse rejects with complaints that Precedence is set to list, and that the mail is auto-generated - but it is not: I typed it. From the headers: Auto-Submitted: auto…

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## [Incorrect disk space available showing after ./launcher rebuild app](https://meta.discourse.org/t/incorrect-disk-space-available-showing-after-launcher-rebuild-app/179742)

<div class="topic-metadata">

**Author:** [@AveyBD](https://meta.discourse.org/u/AveyBD)\
**Replies:** 2\
**Last updated:** [February 15, 2021, 6:07am UTC](https://meta.discourse.org/t/incorrect-disk-space-available-showing-after-launcher-rebuild-app/179742 "2021-02-15T06:07:14Z")

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I have 30GB VPS, running discourse 2.7.0.beta1 . I want to update my discourse. Previously my VPS was 20GB then then provider has upgraded my VPS to 30 GB. Now when I am trying to upgrade my discourse it saying wrong s…

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## [How to change directory](https://meta.discourse.org/t/how-to-change-directory/92362)

<div class="topic-metadata">

**Author:** [@zyouchi](https://meta.discourse.org/u/zyouchi)\
**Replies:** 4\
**Last updated:** [July 17, 2018, 8:54am UTC](https://meta.discourse.org/t/how-to-change-directory/92362 "2018-07-17T08:54:17Z")

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Hello, My site uses Japanese by default. I wanted to change the permalink of the URL, I asked a question this time. It is now like …/t/topic/16(article number), and is it possible to make it like ../16? Or is it poss…

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## [Discourse Database Question/Support](https://meta.discourse.org/t/discourse-database-question-support/179703)

<div class="topic-metadata">

**Author:** [@Seren\_Modz\_211](https://meta.discourse.org/u/Seren_Modz_211)\
**Replies:** 3\
**Last updated:** [February 15, 2021, 12:46am UTC](https://meta.discourse.org/t/discourse-database-question-support/179703 "2021-02-15T00:46:52Z")

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Hello. I am here today to ask a short question. I was wondering if you could tell me if and how I could connect to a PostgreSQL database differently to shown in the install guide. Currently, it is currently trying to con…

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## [Activate audio in autoplay video](https://meta.discourse.org/t/activate-audio-in-autoplay-video/179638)

<div class="topic-metadata">

**Author:** [@PaulinaMX](https://meta.discourse.org/u/PaulinaMX)\
**Replies:** 4\
**Last updated:** [February 14, 2021, 9:48pm UTC](https://meta.discourse.org/t/activate-audio-in-autoplay-video/179638 "2021-02-14T21:48:10Z")

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Hi, I am using a video on my login page, this is the code: \<video width="100%" controls autoplay loop\> \<source src="https://forosmx.s3-us-west-2.amazonaws.com/Portada+forosmx.mp4" type="video/mp4"\> \</video\> Ev…

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## [How to show post thumbnail on twitter](https://meta.discourse.org/t/how-to-show-post-thumbnail-on-twitter/179706)

<div class="topic-metadata">

**Author:** [@edgarriba](https://meta.discourse.org/u/edgarriba)\
**Replies:** 2\
**Last updated:** [February 14, 2021, 8:29pm UTC](https://meta.discourse.org/t/how-to-show-post-thumbnail-on-twitter/179706 "2021-02-14T20:29:22Z")

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Hi! Is it possible to show the topic thumbnail when the post is shared on Twitter ? Currently we obtain a default image like this, Thanks in advance !!

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## [Essential Discourse Plugins](https://meta.discourse.org/t/essential-discourse-plugins/179702)

<div class="topic-metadata">

**Author:** [@Rahim](https://meta.discourse.org/u/Rahim)\
**Replies:** 1\
**Last updated:** [February 14, 2021, 8:23pm UTC](https://meta.discourse.org/t/essential-discourse-plugins/179702 "2021-02-14T20:23:13Z")

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Hello Community, Hope you are fine. I am looking for the list of essential Discourse plugins? The plugins which should be installed right after the new installation. Regards.

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## [Unable to install Discourse](https://meta.discourse.org/t/unable-to-install-discourse/179667)

<div class="topic-metadata">

**Author:** [@Minecraft\_Ciach](https://meta.discourse.org/u/Minecraft_Ciach)\
**Replies:** 3\
**Last updated:** [February 14, 2021, 7:19pm UTC](https://meta.discourse.org/t/unable-to-install-discourse/179667 "2021-02-14T19:19:32Z")

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Hello, I just bought a Droplet on DigitalOcean, preinstalled with Discourse. The problem is that I cannot complete the installation. When I enter the domain, it says that the ports 443 and 80 are not accessible. The sub…

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## [Recover from filesystem backup: can't rebuild nor start](https://meta.discourse.org/t/recover-from-filesystem-backup-cant-rebuild-nor-start/179624)

<div class="topic-metadata">

**Author:** [@ulysses4ever](https://meta.discourse.org/u/ulysses4ever)\
**Replies:** 12\
**Last updated:** [February 14, 2021, 2:58am UTC](https://meta.discourse.org/t/recover-from-filesystem-backup-cant-rebuild-nor-start/179624 "2021-02-14T02:58:44Z")

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Server’s RAID died couple days back and we’re trying to bring back to life our Discourse instance from a filesystem backup. No luck so far. I get this error message from ./launcher rebuild app: FAILED -----------------…

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## [Install and hosted related issues](https://meta.discourse.org/t/install-and-hosted-related-issues/179627)

<div class="topic-metadata">

**Author:** [@vel](https://meta.discourse.org/u/vel)\
**Replies:** 1\
**Last updated:** [February 14, 2021, 2:54am UTC](https://meta.discourse.org/t/install-and-hosted-related-issues/179627 "2021-02-14T02:54:41Z")

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Encountering 2 issues that have come up a few times. I have a hosting company for a few years now but to install Discourse I’m having to sign up to a new hosting company. It’s been difficult to even setup an account wit…

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## [Setting up SAML with ADFS](https://meta.discourse.org/t/setting-up-saml-with-adfs/141616)

<div class="topic-metadata">

**Author:** [@wesochuck](https://meta.discourse.org/u/wesochuck)\
**Replies:** 7\
**Last updated:** [February 14, 2021, 12:31am UTC](https://meta.discourse.org/t/setting-up-saml-with-adfs/141616 "2021-02-14T00:31:46Z")

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We are attempting to use the SAML plugin: GitHub - discourse/discourse-saml: Support for SAML in Discourse · GitHub to add support for SAML logins with ADFS. However, I don’t seem to be getting very far. I would gladly w…

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## [Decoupled Discourse Application - Managed Redis, Managed Postgres, and DIgital Ocean Volume with Discourse](https://meta.discourse.org/t/decoupled-discourse-application-managed-redis-managed-postgres-and-digital-ocean-volume-with-discourse/179546)

<div class="topic-metadata">

**Author:** [@Bmorrical](https://meta.discourse.org/u/Bmorrical)\
**Replies:** 5\
**Last updated:** [February 13, 2021, 6:52pm UTC](https://meta.discourse.org/t/decoupled-discourse-application-managed-redis-managed-postgres-and-digital-ocean-volume-with-discourse/179546 "2021-02-13T18:52:05Z")

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I’m trying to connect Discourse to Redis on Digital Ocean Managed Redis Database. I was able to get the postgres working fine with Digital Ocean Managed Postgres Database, but Redis give me an error. What can you make …

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## [Documentation on Client Api](https://meta.discourse.org/t/documentation-on-client-api/179556)

<div class="topic-metadata">

**Author:** [@Fausto\_Dassenno](https://meta.discourse.org/u/Fausto_Dassenno)\
**Replies:** 2\
**Last updated:** [February 13, 2021, 3:22pm UTC](https://meta.discourse.org/t/documentation-on-client-api/179556 "2021-02-13T15:22:46Z")

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Hi all, I am struggling to find documentation on the clients API like events fired for API onAppEvent purposes. Suggestions? F.

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## [Creating 2 tables in the same line](https://meta.discourse.org/t/creating-2-tables-in-the-same-line/179431)

<div class="topic-metadata">

**Author:** [@Thomas\_G](https://meta.discourse.org/u/Thomas_G)\
**Replies:** 2\
**Last updated:** [February 13, 2021, 1:34pm UTC](https://meta.discourse.org/t/creating-2-tables-in-the-same-line/179431 "2021-02-13T13:34:29Z")

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Hey everyone, does anyone know whether it’s possible to create 2 tables in the same line? Like having one on the left and one on the right side? Left Side

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## [Using Adsense plugin for banners](https://meta.discourse.org/t/using-adsense-plugin-for-banners/107811)

<div class="topic-metadata">

**Author:** [@Arta\_S](https://meta.discourse.org/u/Arta_S)\
**Replies:** 3\
**Last updated:** [February 13, 2021, 11:47am UTC](https://meta.discourse.org/t/using-adsense-plugin-for-banners/107811 "2021-02-13T11:47:01Z")

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Hey guys, Is this plugin restricted to be used for AdSense or can we use it for any type of banner advertisement? Like HTML or Image banner. Thank you

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## [Web manifest warnings](https://meta.discourse.org/t/web-manifest-warnings/179318)

<div class="topic-metadata">

**Author:** [@Terrapop](https://meta.discourse.org/u/Terrapop)\
**Replies:** 2\
**Last updated:** [February 13, 2021, 5:39am UTC](https://meta.discourse.org/t/web-manifest-warnings/179318 "2021-02-13T05:39:31Z")

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Chrome shows these warnings for the manifest: Just wanted to put this out, probably not of any big concern.

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## [Show on posts "members who read this post"](https://meta.discourse.org/t/show-on-posts-members-who-read-this-post/178985)

<div class="topic-metadata">

**Author:** [@Ed\_Bobkov](https://meta.discourse.org/u/Ed_Bobkov)\
**Replies:** 1\
**Last updated:** [February 13, 2021, 4:42am UTC](https://meta.discourse.org/t/show-on-posts-members-who-read-this-post/178985 "2021-02-13T04:42:59Z")

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I found this option for group messages: members who read this post Is it possible to activate it for every post (the first topic post and every reply post)?

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## [Warning before external link](https://meta.discourse.org/t/warning-before-external-link/179077)

<div class="topic-metadata">

**Author:** [@rajkumaar23](https://meta.discourse.org/u/rajkumaar23)\
**Replies:** 6\
**Last updated:** [February 13, 2021, 4:39am UTC](https://meta.discourse.org/t/warning-before-external-link/179077 "2021-02-13T04:39:27Z")

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I’m looking for a plugin or a setting which can add a warning page before redirecting to an external link in any topic, of-course on a self hosted discourse instance. The intention is to prevent phishing attacks.

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## [Is there a way to change the redis connection timeout?](https://meta.discourse.org/t/is-there-a-way-to-change-the-redis-connection-timeout/104476)

<div class="topic-metadata">

**Author:** [@Shane\_Liebling](https://meta.discourse.org/u/Shane_Liebling)\
**Replies:** 14\
**Last updated:** [January 4, 2019, 4:09am UTC](https://meta.discourse.org/t/is-there-a-way-to-change-the-redis-connection-timeout/104476 "2019-01-04T04:09:22Z")

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I keep getting timeouts from redis/hiredis and would like to increase the timeout to see if it fixes the issue. (I am connecting to a remote redis instance, not on the same instance as Discourse.) Additionally I need to…

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## [How do you ensure a stable update?](https://meta.discourse.org/t/how-do-you-ensure-a-stable-update/179524)

<div class="topic-metadata">

**Author:** [@Beakerton](https://meta.discourse.org/u/Beakerton)\
**Replies:** 1\
**Last updated:** [February 13, 2021, 3:52am UTC](https://meta.discourse.org/t/how-do-you-ensure-a-stable-update/179524 "2021-02-13T03:52:56Z")

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Hi All! First of all, thank you for all the work that everyone has put into this platform. I’ve been looking for a more up-to-date forum platform and am really happy with Discourse. I manage a small club’s private for…

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## [Add picture in table](https://meta.discourse.org/t/add-picture-in-table/179412)

<div class="topic-metadata">

**Author:** [@Bank\_Live](https://meta.discourse.org/u/Bank_Live)\
**Replies:** 2\
**Last updated:** [February 13, 2021, 3:27am UTC](https://meta.discourse.org/t/add-picture-in-table/179412 "2021-02-13T03:27:51Z")

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I need add picture to table. We can? same sample

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## [What conditions render a post unable to be crawled by search engines?](https://meta.discourse.org/t/what-conditions-render-a-post-unable-to-be-crawled-by-search-engines/179528)

<div class="topic-metadata">

**Author:** [@ked](https://meta.discourse.org/u/ked)\
**Replies:** 1\
**Last updated:** [February 13, 2021, 12:51am UTC](https://meta.discourse.org/t/what-conditions-render-a-post-unable-to-be-crawled-by-search-engines/179528 "2021-02-13T00:51:00Z")

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What conditions render a post unable to be crawled by search engines? In the life of a Topic, under what conditions does it become crawlable/indexable for the search engine crawlers? Some possibilities (and I’d suppose…

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## [Recommend inexpensive managed hosting?](https://meta.discourse.org/t/recommend-inexpensive-managed-hosting/179465)

<div class="topic-metadata">

**Author:** [@RedScientist](https://meta.discourse.org/u/RedScientist)\
**Replies:** 4\
**Last updated:** [February 12, 2021, 10:41pm UTC](https://meta.discourse.org/t/recommend-inexpensive-managed-hosting/179465 "2021-02-12T22:41:56Z")

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I found Communiteq managed hosting offering, tried to contact them via their contact form but kept getting error “There was an error trying to send your message. Please try again later.” Doesn’t inspire a lot of confide…

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## [Whitespace before or after bold markers causes bold not to work](https://meta.discourse.org/t/whitespace-before-or-after-bold-markers-causes-bold-not-to-work/179447)

<div class="topic-metadata">

**Author:** [@tpetrov](https://meta.discourse.org/u/tpetrov)\
**Replies:** 4\
**Last updated:** [February 12, 2021, 7:33pm UTC](https://meta.discourse.org/t/whitespace-before-or-after-bold-markers-causes-bold-not-to-work/179447 "2021-02-12T19:33:04Z")

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Okay, Not sure if this is standard markdown or Discourse bug, but if you use markdown and have a whitespace before/after the text it breaks: This works fine when I use the bold button \*\* This doesn’t since I have a sp…

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## [Show Social Login Profiles on User Card](https://meta.discourse.org/t/show-social-login-profiles-on-user-card/179490)

<div class="topic-metadata">

**Author:** [@cookieman768](https://meta.discourse.org/u/cookieman768)\
**Replies:** 2\
**Last updated:** [February 12, 2021, 6:32pm UTC](https://meta.discourse.org/t/show-social-login-profiles-on-user-card/179490 "2021-02-12T18:32:09Z")

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Hey all, I’m still a bit new to Discourse and was wondering how I could show connected accounts on a user profile card. I’m wanting to show Steam profile and Discord usernames primarily. I was able to get it working with…

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## [Personal messages can be sent to email addresses?](https://meta.discourse.org/t/personal-messages-can-be-sent-to-email-addresses/179492)

<div class="topic-metadata">

**Author:** [@srwsol](https://meta.discourse.org/u/srwsol)\
**Replies:** 4\
**Last updated:** [February 12, 2021, 7:18pm UTC](https://meta.discourse.org/t/personal-messages-can-be-sent-to-email-addresses/179492 "2021-02-12T19:18:35Z")

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I recently installed Discourse on Linux, and I had a user contact me via another means saying that he tried to send me an email via the messaging service on Discourse and that I didn’t respond. I started playing around…

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## [Slow Discourse Rebuild on a VM with slow disks](https://meta.discourse.org/t/slow-discourse-rebuild-on-a-vm-with-slow-disks/179440)

<div class="topic-metadata">

**Author:** [@rgrunbla](https://meta.discourse.org/u/rgrunbla)\
**Replies:** 7\
**Last updated:** [February 12, 2021, 6:23pm UTC](https://meta.discourse.org/t/slow-discourse-rebuild-on-a-vm-with-slow-disks/179440 "2021-02-12T18:23:27Z")

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Hi everyone, We’re using discourse in a virtual machine on a server we own (using kvm, proxmox), and we’re observing very slow rebuild when updating our discourse server. By slow, I mean it takes up to 30 minutes to ex…

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## [Can I remove the real name feature in the sign up and profile option?](https://meta.discourse.org/t/can-i-remove-the-real-name-feature-in-the-sign-up-and-profile-option/179478)

<div class="topic-metadata">

**Author:** [@png](https://meta.discourse.org/u/png)\
**Replies:** 1\
**Last updated:** [February 12, 2021, 5:38pm UTC](https://meta.discourse.org/t/can-i-remove-the-real-name-feature-in-the-sign-up-and-profile-option/179478 "2021-02-12T17:38:53Z")

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I’m going to make a forum community soon, but I don’t want people to share their real names. I know that it is completely optional, but is there a way to remove that feature? Thanks, @png

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## [Is there a way to change the default user profile pictures to be a random one out of a selection of images?](https://meta.discourse.org/t/is-there-a-way-to-change-the-default-user-profile-pictures-to-be-a-random-one-out-of-a-selection-of-images/179477)

<div class="topic-metadata">

**Author:** [@Ben10](https://meta.discourse.org/u/Ben10)\
**Replies:** 2\
**Last updated:** [February 12, 2021, 5:08pm UTC](https://meta.discourse.org/t/is-there-a-way-to-change-the-default-user-profile-pictures-to-be-a-random-one-out-of-a-selection-of-images/179477 "2021-02-12T17:08:10Z")

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Was wondering if there was a way to do this already in place or if there was a plugin that could help me do so? Any help would be appreciated!

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