# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=530

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 531

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## [Allow personal messages to staff for specific groups](https://meta.discourse.org/t/allow-personal-messages-to-staff-for-specific-groups/175513)

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**Author:** [@wlandgraf](https://meta.discourse.org/u/wlandgraf)\
**Replies:** 3\
**Last updated:** [January 11, 2021, 9:34am UTC](https://meta.discourse.org/t/allow-personal-messages-to-staff-for-specific-groups/175513 "2021-01-11T09:34:36Z")

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Hi, Is there a way to allow personal messages to staff only for people belonging to specific groups? I see there is a way to set “min trust level” to send personal messages, but in my case I have customers that might b…

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## [What happens to internal links upon import from another forum](https://meta.discourse.org/t/what-happens-to-internal-links-upon-import-from-another-forum/90474)

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**Author:** [@tophee](https://meta.discourse.org/u/tophee)\
**Replies:** 2\
**Last updated:** [June 25, 2018, 4:45am UTC](https://meta.discourse.org/t/what-happens-to-internal-links-upon-import-from-another-forum/90474 "2018-06-25T04:45:30Z")

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I’m trying to wrap my head around how internal links (between posts) are handled when migrating from another forum software to discourse. The sparse information I found on meta seems to be in part contradictory, which is…

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## [Meta property="og:image" Does not display in my development environment](https://meta.discourse.org/t/meta-property-og-image-does-not-display-in-my-development-environment/175658)

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**Author:** [@philip\_rhoades](https://meta.discourse.org/u/philip_rhoades)\
**Replies:** 2\
**Last updated:** [January 10, 2021, 9:02pm UTC](https://meta.discourse.org/t/meta-property-og-image-does-not-display-in-my-development-environment/175658 "2021-01-10T21:02:53Z")

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People, While getting my own Discourse running I noticed that including my site link as such: Does not display the OG image - I have this in my site index.html: \<meta property="og:image" content="http://philiprhoade…

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## [Subscriptions: Deleted data in Stripe, now plugin errors](https://meta.discourse.org/t/subscriptions-deleted-data-in-stripe-now-plugin-errors/175528)

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**Author:** [@thethirdpudding](https://meta.discourse.org/u/thethirdpudding)\
**Replies:** 3\
**Last updated:** [January 10, 2021, 10:21pm UTC](https://meta.discourse.org/t/subscriptions-deleted-data-in-stripe-now-plugin-errors/175528 "2021-01-10T22:21:34Z")

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Hi, I’m currently trying out this plugin for future usage on my instance and had an issue. My Stripe account is new and not verified which means it’s using test data that I can wipe on the Stripe dashboard \> Developers…

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## [Show only first name](https://meta.discourse.org/t/show-only-first-name/90512)

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**Author:** [@Jane\_Jojo](https://meta.discourse.org/u/Jane_Jojo)\
**Replies:** 1\
**Last updated:** [June 25, 2018, 2:39am UTC](https://meta.discourse.org/t/show-only-first-name/90512 "2018-06-25T02:39:30Z")

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I know this was added some time back but I am still confused about how to enable this. Is this a theme only way or is there another way?

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## [Cannot rename tags with accentuated characters](https://meta.discourse.org/t/cannot-rename-tags-with-accentuated-characters/175705)

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**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\
**Replies:** 9\
**Last updated:** [January 10, 2021, 7:50pm UTC](https://meta.discourse.org/t/cannot-rename-tags-with-accentuated-characters/175705 "2021-01-10T19:50:06Z")

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Hi, I cannot rename tags with accentuated characters, for example, I cannot rename “education” into “éducation”. Is this possible and if yes, how? Thanks?

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## [Make Community Health Dashboard public](https://meta.discourse.org/t/make-community-health-dashboard-public/92677)

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**Author:** [@7Hills](https://meta.discourse.org/u/7Hills)\
**Replies:** 5\
**Last updated:** [January 10, 2021, 5:59pm UTC](https://meta.discourse.org/t/make-community-health-dashboard-public/92677 "2021-01-10T17:59:03Z")

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A question for the community. We are really excited about the activity our site is generating. Is it possible to publish the community health graphs on a publicly accessible page? I think people would love to see how the…

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## [How to add Google Adsense Custom Search Box on Discourse Search page?](https://meta.discourse.org/t/how-to-add-google-adsense-custom-search-box-on-discourse-search-page/164758)

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**Author:** [@Faizan\_Zahid](https://meta.discourse.org/u/Faizan_Zahid)\
**Replies:** 2\
**Last updated:** [January 10, 2021, 4:49pm UTC](https://meta.discourse.org/t/how-to-add-google-adsense-custom-search-box-on-discourse-search-page/164758 "2021-01-10T16:49:06Z")

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Also, it is great way to monetize the forum using Adsense search ads when people search for topics on discourse. Adsense gave me 2 codes, one for showing the search box and search icon ONE to place on the actual searc…

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## [Rehosting a snapshot under another Discourse](https://meta.discourse.org/t/rehosting-a-snapshot-under-another-discourse/175692)

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**Author:** [@srmoore](https://meta.discourse.org/u/srmoore)\
**Replies:** 2\
**Last updated:** [January 10, 2021, 4:47pm UTC](https://meta.discourse.org/t/rehosting-a-snapshot-under-another-discourse/175692 "2021-01-10T16:47:47Z")

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Hello, I have a question about rehosting an old Discourse Forum. A little background, I’m the custodian of an old open source community forum (i.e. I have a snapshot taken from Discourse, shortly before it was shut down…

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## [Show user cards outside of Discourse?](https://meta.discourse.org/t/show-user-cards-outside-of-discourse/175690)

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**Author:** [@Tom\_Eagle](https://meta.discourse.org/u/Tom_Eagle)\
**Replies:** 0\
**Last updated:** [January 10, 2021, 3:55pm UTC](https://meta.discourse.org/t/show-user-cards-outside-of-discourse/175690 "2021-01-10T15:55:41Z")

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This may be in the wrong place so… Sorry about that! We have a market website where sellers have their own stores (like Amazon) and we use the community forum as a place where buyers, sellers and enthusiasts can talk an…

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## [Mailgun port 465 with Discourse 2.7.0 beta](https://meta.discourse.org/t/mailgun-port-465-with-discourse-2-7-0-beta/175682)

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**Author:** [@sunwei415](https://meta.discourse.org/u/sunwei415)\
**Replies:** 0\
**Last updated:** [January 10, 2021, 3:07pm UTC](https://meta.discourse.org/t/mailgun-port-465-with-discourse-2-7-0-beta/175682 "2021-01-10T15:07:57Z")

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I can send out Emails using mailgun with some Python Script. No luck with Discourse. Why? Trying port 587. It works! Weird!!!

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## [Has anyone tried to connect Firebase with Google groups?](https://meta.discourse.org/t/has-anyone-tried-to-connect-firebase-with-google-groups/175675)

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**Author:** [@FlyingSwitzerland](https://meta.discourse.org/u/FlyingSwitzerland)\
**Replies:** 0\
**Last updated:** [January 10, 2021, 12:13pm UTC](https://meta.discourse.org/t/has-anyone-tried-to-connect-firebase-with-google-groups/175675 "2021-01-10T12:13:39Z")

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Dear Members, I’m having a big number of users on google groups, I want them to be able to login to discourse via the Google Auth Page but obviously, they must be on my group list. While, it seems like it’s not possibl…

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## [Google groups login](https://meta.discourse.org/t/google-groups-login/170938)

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**Author:** [@FlyingSwitzerland](https://meta.discourse.org/u/FlyingSwitzerland)\
**Replies:** 8\
**Last updated:** [January 10, 2021, 12:06pm UTC](https://meta.discourse.org/t/google-groups-login/170938 "2021-01-10T12:06:48Z")

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Hello everyone, I’m having a group of users on google group and I want them to login to my discourse. I want them to login via the main google authentication page but they must be on my group list to access discourse, i…

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## [Quoted Post Edit Bug](https://meta.discourse.org/t/quoted-post-edit-bug/175634)

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**Author:** [@Myrrdin](https://meta.discourse.org/u/Myrrdin)\
**Replies:** 3\
**Last updated:** [January 10, 2021, 3:39am UTC](https://meta.discourse.org/t/quoted-post-edit-bug/175634 "2021-01-10T03:39:45Z")

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Hello, Glad to be a part of this community. I have been getting familiar with the front end of discourse on a site I frequent and have recently discovered that users can alter the text from quoted posts making it look l…

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## [Bypass UploadCreator for Import](https://meta.discourse.org/t/bypass-uploadcreator-for-import/174833)

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**Author:** [@Ghan](https://meta.discourse.org/u/Ghan)\
**Replies:** 8\
**Last updated:** [January 9, 2021, 11:16pm UTC](https://meta.discourse.org/t/bypass-uploadcreator-for-import/174833 "2021-01-09T23:16:14Z")

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I’m working on an import to Discourse using a bulk importer. This works very well for topics and posts, but right now the slow part is files. We have about 50,000 users with avatars and while the user data imports to the…

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## [Why am I not able to create and save a tag?](https://meta.discourse.org/t/why-am-i-not-able-to-create-and-save-a-tag/175516)

<div class="topic-metadata">

**Author:** [@DxJ](https://meta.discourse.org/u/DxJ)\
**Replies:** 2\
**Last updated:** [January 9, 2021, 7:03pm UTC](https://meta.discourse.org/t/why-am-i-not-able-to-create-and-save-a-tag/175516 "2021-01-09T19:03:06Z")

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Hi, we are setting up the forum and testing the tags functionality. I see that even after creating a tag and (seemingly) saving a tag on a topic, the tag ‘install’ is not saved. I did not remove it, just hovering above …

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## [Mail receiver app](https://meta.discourse.org/t/mail-receiver-app/175561)

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**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Replies:** 3\
**Last updated:** [January 9, 2021, 2:04pm UTC](https://meta.discourse.org/t/mail-receiver-app/175561 "2021-01-09T14:04:45Z")

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Where is the best place to ask about mail receiver topics? Here, or another forum? Specifically I am after details on what appear to be a pair of port numbers (25 : 25). It’s not clear to me why there are two ports here…

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## [Help changing domain](https://meta.discourse.org/t/help-changing-domain/175577)

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**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Replies:** 4\
**Last updated:** [January 9, 2021, 9:50am UTC](https://meta.discourse.org/t/help-changing-domain/175577 "2021-01-09T09:50:45Z")

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To be specific, I want to change the domain I use from discourse.jackril.space to jackrail.space. But after adjusting app.yml and several rebuilds, I just get a 502 gateway not found and error messages: 2021/01/09 05:2…

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## [Migration to new server using Discourse backup doesn't restore scheduled jobs](https://meta.discourse.org/t/migration-to-new-server-using-discourse-backup-doesnt-restore-scheduled-jobs/164636)

<div class="topic-metadata">

**Author:** [@md-misko](https://meta.discourse.org/u/md-misko)\
**Replies:** 1\
**Last updated:** [January 9, 2021, 5:05am UTC](https://meta.discourse.org/t/migration-to-new-server-using-discourse-backup-doesnt-restore-scheduled-jobs/164636 "2021-01-09T05:05:10Z")

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Found this issue while migrating to a new server. All the long term jobs (scheduled topic close, delete, unpin, publish, calendar jobs, close polls, …) are stored in redis, which is not included in the backup file. This …

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## [Category for email initiated topics](https://meta.discourse.org/t/category-for-email-initiated-topics/175565)

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**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Replies:** 1\
**Last updated:** [January 9, 2021, 2:58am UTC](https://meta.discourse.org/t/category-for-email-initiated-topics/175565 "2021-01-09T02:58:24Z")

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I can no longer find where to set the specific category that email posts initiating a topic get classified into. Where is that setting?

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## [Quarantine by word, phrase, or wildcard? Or plugin?](https://meta.discourse.org/t/quarantine-by-word-phrase-or-wildcard-or-plugin/175562)

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**Author:** [@CommunismKills](https://meta.discourse.org/u/CommunismKills)\
**Replies:** 1\
**Last updated:** [January 9, 2021, 1:50am UTC](https://meta.discourse.org/t/quarantine-by-word-phrase-or-wildcard-or-plugin/175562 "2021-01-09T01:50:31Z")

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I don’t want a blacklist or communism style censorship. I want to hold for moderation team review topics that could be problematic to certain topical boards. We don’t need self appointed political correctness overseers…

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## [My own mailbox / Mailgun smtp](https://meta.discourse.org/t/my-own-mailbox-mailgun-smtp/175555)

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**Author:** [@djcyry](https://meta.discourse.org/u/djcyry)\
**Replies:** 3\
**Last updated:** [January 9, 2021, 12:28am UTC](https://meta.discourse.org/t/my-own-mailbox-mailgun-smtp/175555 "2021-01-09T00:28:41Z")

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Hi , I am using mailgun “pay as you go” smtp service and also i need my own mailbox for contact form , eg contact@mydomain.com . Mailgun says there´s no way to do that , so what options i have to do it ? i am using D.…

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## [Is it possible to change the default visibility settings for groups?](https://meta.discourse.org/t/is-it-possible-to-change-the-default-visibility-settings-for-groups/175547)

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**Author:** [@mattdm](https://meta.discourse.org/u/mattdm)\
**Replies:** 3\
**Last updated:** [January 8, 2021, 10:49pm UTC](https://meta.discourse.org/t/is-it-possible-to-change-the-default-visibility-settings-for-groups/175547 "2021-01-08T22:49:51Z")

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If we turn on sso overrides groups, which I’d like to do, suddenly, we’re going to get a lot more groups in our instance. Mostly, that’s okay, but I want “Who can see this group’s members?” to default to logged-in users.…

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## [Cannot remove secondary e-mail identical to primary e-mail through UI](https://meta.discourse.org/t/cannot-remove-secondary-e-mail-identical-to-primary-e-mail-through-ui/175470)

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**Author:** [@koen360](https://meta.discourse.org/u/koen360)\
**Replies:** 4\
**Last updated:** [January 8, 2021, 9:48pm UTC](https://meta.discourse.org/t/cannot-remove-secondary-e-mail-identical-to-primary-e-mail-through-ui/175470 "2021-01-08T21:48:52Z")

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Hi somehow, don’t ask why I am currently in the situation where: I as admin have three e-mails addresses listed: Primary: the correct one Secondary: the same one but unconfirmed Third one: truly a secondary different…

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## [Issue with /s/user/payments](https://meta.discourse.org/t/issue-with-s-user-payments/175536)

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**Author:** [@ozkn](https://meta.discourse.org/u/ozkn)\
**Replies:** 6\
**Last updated:** [January 8, 2021, 9:11pm UTC](https://meta.discourse.org/t/issue-with-s-user-payments/175536 "2021-01-08T21:11:17Z")

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Error trying to install /s/user/payments When I click on payments on the profile page, I get this error. There was the same problem in safe mode. https://www.example.com/u/user-name/billing/payments Url not working

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## [What happens to trust level and staff groups when using sso overrides groups?](https://meta.discourse.org/t/what-happens-to-trust-level-and-staff-groups-when-using-sso-overrides-groups/175541)

<div class="topic-metadata">

**Author:** [@mattdm](https://meta.discourse.org/u/mattdm)\
**Replies:** 4\
**Last updated:** [January 8, 2021, 8:39pm UTC](https://meta.discourse.org/t/what-happens-to-trust-level-and-staff-groups-when-using-sso-overrides-groups/175541 "2021-01-08T20:39:37Z")

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Sorry if this question lacks some basic understanding of how things work in Discourse. If I enable sso overrides groups, what happens to the trust level groups and to staff, moderators, and admins? We don’t have the for…

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## [SSO groups without completely overriding](https://meta.discourse.org/t/sso-groups-without-completely-overriding/166892)

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**Author:** [@sok777](https://meta.discourse.org/u/sok777)\
**Replies:** 9\
**Last updated:** [January 8, 2021, 8:33pm UTC](https://meta.discourse.org/t/sso-groups-without-completely-overriding/166892 "2021-01-08T20:33:56Z")

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Is there a way to use groups via SSO without overriding all existing groups? For example, I want to pass two types of membership groups from my external website - let’s say group\_a and group\_b. However, I don’t want us…

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## [What is Bootstrap Mode](https://meta.discourse.org/t/what-is-bootstrap-mode/58462)

<div class="topic-metadata">

**Author:** [@Frank\_Meeuwsen](https://meta.discourse.org/u/Frank_Meeuwsen)\
**Replies:** 9\
**Last updated:** [June 23, 2018, 6:14pm UTC](https://meta.discourse.org/t/what-is-bootstrap-mode/58462 "2018-06-23T18:14:31Z")

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I am the admin of a new forum which has been technically setup for me. I have a fair knowledge of the possibilities and settings in Discourse after reading through the forum and I have to say, I’m very excited about it! …

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## [How to move menu items to the drop down menu](https://meta.discourse.org/t/how-to-move-menu-items-to-the-drop-down-menu/175393)

<div class="topic-metadata">

**Author:** [@TheBaby5](https://meta.discourse.org/u/TheBaby5)\
**Replies:** 4\
**Last updated:** [January 8, 2021, 5:50pm UTC](https://meta.discourse.org/t/how-to-move-menu-items-to-the-drop-down-menu/175393 "2021-01-08T17:50:18Z")

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How to move outside menu links, like My post, New, Unread, Top, Category to the drop down menu? Or is there any way to just hide outside Category link from the menu? Because we only need the dropdown all category and n…

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## [What can the Teachable webhook do?](https://meta.discourse.org/t/what-can-the-teachable-webhook-do/79598)

<div class="topic-metadata">

**Author:** [@danielw](https://meta.discourse.org/u/danielw)\
**Replies:** 11\
**Last updated:** [January 8, 2021, 5:11pm UTC](https://meta.discourse.org/t/what-can-the-teachable-webhook-do/79598 "2021-01-08T17:11:37Z")

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Hi everyone, I’m new to Discourse: it looks fantastic. I want to create a forum for an online course I’m running on Teachable. Can I do something clever with the webhook to automatically register my students for the for…

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