# Support **URL:** https://meta.discourse.org/c/support/6.md?page=532 [Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md) **Page:** 533 --- ## [Include group name or other custom string for support PMs](https://meta.discourse.org/t/include-group-name-or-other-custom-string-for-support-pms/174984)
**Author:** [@lisabos](https://meta.discourse.org/u/lisabos)\ **Replies:** 4\ **Last updated:** [January 6, 2021, 5:27pm UTC](https://meta.discourse.org/t/include-group-name-or-other-custom-string-for-support-pms/174984 "2021-01-06T17:27:01Z")
I’d like to change the email subject for support group PMs to make it more obvious to users that they are talking privately with us. (Even better would be a default change like described here: Include group name in group… --- ## [I see Discourse by port number but i couldn't see it to subdomain. (:3001)](https://meta.discourse.org/t/i-see-discourse-by-port-number-but-i-couldnt-see-it-to-subdomain-3001/175279)
**Author:** [@Murto](https://meta.discourse.org/u/Murto)\ **Replies:** 7\ **Last updated:** [January 6, 2021, 4:42pm UTC](https://meta.discourse.org/t/i-see-discourse-by-port-number-but-i-couldnt-see-it-to-subdomain-3001/175279 "2021-01-06T16:42:25Z")
I installed discourse on the server with Webmin. I can see the discourse when i do this ipadress:3001 but i can’t see it on forum.myadress.com How can I solve this problem? Webmin panel, i don’t use nginx. I’m using ap… --- ## [Query about Patreon API automation](https://meta.discourse.org/t/query-about-patreon-api-automation/174987)
**Author:** [@Jim\_Starkweather](https://meta.discourse.org/u/Jim_Starkweather)\ **Replies:** 4\ **Last updated:** [January 6, 2021, 3:25pm UTC](https://meta.discourse.org/t/query-about-patreon-api-automation/174987 "2021-01-06T15:25:08Z")
Can someone tell me how the system is checking new users/patrons when it syncs? Is it a match on emails or is there a token or id value that is generated when they use the “Become a Patron” link in the forums. Meaning w… --- ## [What is the current/best way to import a vBulletin 3 forum?](https://meta.discourse.org/t/what-is-the-current-best-way-to-import-a-vbulletin-3-forum/171452)
**Author:** [@AstonJ](https://meta.discourse.org/u/AstonJ)\ **Replies:** 4\ **Last updated:** [January 6, 2021, 3:17pm UTC](https://meta.discourse.org/t/what-is-the-current-best-way-to-import-a-vbulletin-3-forum/171452 "2021-01-06T15:17:17Z")
I am considering updating one of my vB 3 (3.6 I think) forums to Discourse and just wondering what the current best practices are? I have considered just downloading the username and email addresses then simply creating… --- ## [Discourse email notification shows HTML entities for ampersand etc](https://meta.discourse.org/t/discourse-email-notification-shows-html-entities-for-ampersand-etc/172965)
**Author:** [@Jonathan5](https://meta.discourse.org/u/Jonathan5)\ **Replies:** 4\ **Last updated:** [January 6, 2021, 1:14pm UTC](https://meta.discourse.org/t/discourse-email-notification-shows-html-entities-for-ampersand-etc/172965 "2021-01-06T13:14:45Z")
I dismissed it before thinking of taking a screenshot, but a recent iOS notification from my forum showed & for an & in the post title, and HTML entities for single ‘smart quotes’. If this isn’t a bug then I would b… --- ## [Shallow git fetch regression in discourse\_docker](https://meta.discourse.org/t/shallow-git-fetch-regression-in-discourse-docker/172324)
**Author:** [@dachary](https://meta.discourse.org/u/dachary)\ **Replies:** 15\ **Last updated:** [January 6, 2021, 10:18am UTC](https://meta.discourse.org/t/shallow-git-fetch-regression-in-discourse-docker/172324 "2021-01-06T10:18:12Z")
Bonjour, A recent commit in docker\_discourse breaks the ability to specify a tag (for instance v2.6.0) in the version: value of app.yml. This is useful to install older versions of discourse, for test purposes. The pro… --- ## [No theme html / css section](https://meta.discourse.org/t/no-theme-html-css-section/174898)
**Author:** [@musti](https://meta.discourse.org/u/musti)\ **Replies:** 4\ **Last updated:** [January 6, 2021, 8:26am UTC](https://meta.discourse.org/t/no-theme-html-css-section/174898 "2021-01-06T08:26:15Z")
I can’t find the html / css editing part of the second theme disappeared with the update. --- ## [Onebox and GDPR Consent](https://meta.discourse.org/t/onebox-and-gdpr-consent/175180)
**Author:** [@Dizzy721](https://meta.discourse.org/u/Dizzy721)\ **Replies:** 2\ **Last updated:** [January 6, 2021, 4:34am UTC](https://meta.discourse.org/t/onebox-and-gdpr-consent/175180 "2021-01-06T04:34:42Z")
I currently run a Discourse forum that is hosted in the UK. When loading certain US news sites such as Washington Post or NPR, the onebox loads the GDPR Consent page rather than news article. These sites are just the ex… --- ## [./launcher rebuild app: failing out of nowhere (NoMethodError)](https://meta.discourse.org/t/launcher-rebuild-app-failing-out-of-nowhere-nomethoderror/175214)
**Author:** [@minipunch](https://meta.discourse.org/u/minipunch)\ **Replies:** 5\ **Last updated:** [January 6, 2021, 1:00am UTC](https://meta.discourse.org/t/launcher-rebuild-app-failing-out-of-nowhere-nomethoderror/175214 "2021-01-06T01:00:00Z")
NoMethodError: undefined method \`\[\]' for nil:NilClass in /pups/lib/pups/replace\_command.rb:17 Pretty simple problem I am having, really. had a working forum just a few days ago decided to try installing a new,… --- ## [Trying to move a category but getting "You can't nest a subcategory under another." error](https://meta.discourse.org/t/trying-to-move-a-category-but-getting-you-cant-nest-a-subcategory-under-another-error/164476)
**Author:** [@Monte\_Kalisch](https://meta.discourse.org/u/Monte_Kalisch)\ **Replies:** 6\ **Last updated:** [January 5, 2021, 11:00pm UTC](https://meta.discourse.org/t/trying-to-move-a-category-but-getting-you-cant-nest-a-subcategory-under-another-error/164476 "2021-01-05T23:00:32Z")
I have a category (itself with 4 subcategories) that I had at the root, but I want to move under an existing root category. When I try to update the Parent Category, I’m seeing the following error: You can’t nest a subc… --- ## [Post Install Can't complete email verification](https://meta.discourse.org/t/post-install-cant-complete-email-verification/175147)
**Author:** [@Codes9](https://meta.discourse.org/u/Codes9)\ **Replies:** 3\ **Last updated:** [January 5, 2021, 10:07pm UTC](https://meta.discourse.org/t/post-install-cant-complete-email-verification/175147 "2021-01-05T22:07:22Z")
I’ve installed Discourse on a new VPS. But I’m unable to complete verification and login. I’ve been following along with Troubleshoot email on a new Discourse install The problem from what I can see seems to be Discou… --- ## [Top Bar / Side Slider Not Moving with Scroll](https://meta.discourse.org/t/top-bar-side-slider-not-moving-with-scroll/175204)
**Author:** [@Qursch](https://meta.discourse.org/u/Qursch)\ **Replies:** 4\ **Last updated:** [January 5, 2021, 8:48pm UTC](https://meta.discourse.org/t/top-bar-side-slider-not-moving-with-scroll/175204 "2021-01-05T20:48:59Z")
A forum I manage was recently updated to 2.7.0.beta1, which caused both the top bar and side slider to not move when scrolling. Even when scrolling up on a long topic, the top bar does not appear. This image demonst… --- ## [Need digests to Everyone, regardless of whether they logged in or not](https://meta.discourse.org/t/need-digests-to-everyone-regardless-of-whether-they-logged-in-or-not/53047)
**Author:** [@Yunus](https://meta.discourse.org/u/Yunus)\ **Replies:** 15\ **Last updated:** [January 5, 2021, 7:48pm UTC](https://meta.discourse.org/t/need-digests-to-everyone-regardless-of-whether-they-logged-in-or-not/53047 "2021-01-05T19:48:29Z")
My client has discourse running and wants to help drive engagement. The digests only seem to go to people who have not logged in, and my client wants it to go to everyone, irregardless if they have logged in or not. Ca… --- ## [Updates to SSO settings not saving](https://meta.discourse.org/t/updates-to-sso-settings-not-saving/175053)
**Author:** [@hollyw](https://meta.discourse.org/u/hollyw)\ **Replies:** 4\ **Last updated:** [January 5, 2021, 7:10pm UTC](https://meta.discourse.org/t/updates-to-sso-settings-not-saving/175053 "2021-01-05T19:10:54Z")
We previously had the “SSO overrides username” and “SSO overrides name” options checked in our Discourse settings, but I wanted to do some testing with those specific settings unchecked. (I am leaving certain SSO things … --- ## [Auto Post New Topics to Social Media](https://meta.discourse.org/t/auto-post-new-topics-to-social-media/77987)
**Author:** [@MorphZan](https://meta.discourse.org/u/MorphZan)\ **Replies:** 8\ **Last updated:** [January 5, 2021, 6:51pm UTC](https://meta.discourse.org/t/auto-post-new-topics-to-social-media/77987 "2021-01-05T18:51:51Z")
Hi Guys Is there anyway that when a new topic is created it the link can be automatically posted to either Twitter, Facebook and/or Telegram --- ## [Link in topic title](https://meta.discourse.org/t/link-in-topic-title/175169)
**Author:** [@nildarar](https://meta.discourse.org/u/nildarar)\ **Replies:** 3\ **Last updated:** [January 5, 2021, 4:36pm UTC](https://meta.discourse.org/t/link-in-topic-title/175169 "2021-01-05T16:36:42Z")
Happy New Year, I hope this year is a good year for all of us. :tada: Does anyone know how to use this feature or what is its name? --- ## [Discourse doctor parsing SMTP credentials not working (+ admin registration email not working)](https://meta.discourse.org/t/discourse-doctor-parsing-smtp-credentials-not-working-admin-registration-email-not-working/174461)
**Author:** [@simbleau](https://meta.discourse.org/u/simbleau)\ **Replies:** 20\ **Last updated:** [January 5, 2021, 2:43pm UTC](https://meta.discourse.org/t/discourse-doctor-parsing-smtp-credentials-not-working-admin-registration-email-not-working/174461 "2021-01-05T14:43:57Z")
Well, to start off, this is production, and I can’t get the first registration email to send. I am sure my SMTP settings are correct. I am able to ping and telnet my mail server with the port used, but as soon as i do … --- ## ["Between posts" house ad not appearing](https://meta.discourse.org/t/between-posts-house-ad-not-appearing/174764)
**Author:** [@craigconstantine](https://meta.discourse.org/u/craigconstantine)\ **Replies:** 4\ **Last updated:** [January 5, 2021, 11:49am UTC](https://meta.discourse.org/t/between-posts-house-ad-not-appearing/174764 "2021-01-05T11:49:42Z")
https://forum.moversmindset.com where I have a house ad configured (it shows up in other positions, eg above the suggested topics) for between posts and the number set to 9 (just 'cuz.) And yet, I don’t see it; No… --- ## [Changing timestamp of topic replies - Easier way?](https://meta.discourse.org/t/changing-timestamp-of-topic-replies-easier-way/53548)
**Author:** [@Brentnauer](https://meta.discourse.org/u/Brentnauer)\ **Replies:** 7\ **Last updated:** [January 5, 2021, 8:06am UTC](https://meta.discourse.org/t/changing-timestamp-of-topic-replies-easier-way/53548 "2021-01-05T08:06:40Z")
I see that there’s now a way to change the topic’s timestamp through the UI and that it does a relative timestamp update for all following posts. That’s awesome! However, I’m looking for a way to specify a timestamp for… --- ## [Contabo Hosting Provider Price Consideration](https://meta.discourse.org/t/contabo-hosting-provider-price-consideration/149527)
**Author:** [@weallwegot](https://meta.discourse.org/u/weallwegot)\ **Replies:** 4\ **Last updated:** [April 28, 2020, 4:47am UTC](https://meta.discourse.org/t/contabo-hosting-provider-price-consideration/149527 "2020-04-28T04:47:26Z")
At the risk of opening yet another topic about comparing hosting providers.. :sweat\_smile: I’ve seen recent news that Contabo, which I’ve seen mentioned a few places on this forum as a potential hosting provider, has … --- ## [How to automatically create a topic list in a sub-category?](https://meta.discourse.org/t/how-to-automatically-create-a-topic-list-in-a-sub-category/173996)
**Author:** [@Mpitily](https://meta.discourse.org/u/Mpitily)\ **Replies:** 7\ **Last updated:** [January 5, 2021, 6:54am UTC](https://meta.discourse.org/t/how-to-automatically-create-a-topic-list-in-a-sub-category/173996 "2021-01-05T06:54:31Z")
Hi, I’d like to know how to automatically create a topic list like in this picture As you can see, the list is made up of links redirecting to the topic with the number of clicks next to it. How to do that? (I have … --- ## [Display image\_url in the json search results](https://meta.discourse.org/t/display-image-url-in-the-json-search-results/171605)
**Author:** [@Bcat](https://meta.discourse.org/u/Bcat)\ **Replies:** 5\ **Last updated:** [January 5, 2021, 6:29am UTC](https://meta.discourse.org/t/display-image-url-in-the-json-search-results/171605 "2021-01-05T06:29:22Z")
I want to display image\_url in the json results I return when searching for the topic. Is it available in the query form, I see it now returns False in the source code /search.json?q=loreal&image\_url=true You can chec… --- ## [Prevent anons from downloading files setting](https://meta.discourse.org/t/prevent-anons-from-downloading-files-setting/174435)
**Author:** [@AndyBr](https://meta.discourse.org/u/AndyBr)\ **Replies:** 4\ **Last updated:** [January 5, 2021, 2:25am UTC](https://meta.discourse.org/t/prevent-anons-from-downloading-files-setting/174435 "2021-01-05T02:25:32Z")
This setting comes with this warning: WARNING: this will prevent any non-image site assets posted as attachments from working. What does this mean exactly? --- ## [Username on Slack is not transferred correctly in transcript export](https://meta.discourse.org/t/username-on-slack-is-not-transferred-correctly-in-transcript-export/90618)
**Author:** [@anon20593648](https://meta.discourse.org/u/anon20593648)\ **Replies:** 3\ **Last updated:** [January 5, 2021, 2:05am UTC](https://meta.discourse.org/t/username-on-slack-is-not-transferred-correctly-in-transcript-export/90618 "2021-01-05T02:05:01Z")
Seeing a weird bug (?) with the feature of putting slack conversations on discourse: my username on Slack is not transferred to the quote correctly. Username on slack is @anon20593648, but when posted to discourse, it ap… --- ## [Chat Integration: Issue with Discord Webhooks](https://meta.discourse.org/t/chat-integration-issue-with-discord-webhooks/174537)
**Author:** [@CrackMasterK](https://meta.discourse.org/u/CrackMasterK)\ **Replies:** 3\ **Last updated:** [January 4, 2021, 10:57pm UTC](https://meta.discourse.org/t/chat-integration-issue-with-discord-webhooks/174537 "2021-01-04T22:57:06Z")
Trying to solve a problem. and can’t seem to figure it out yet. I have checked everything but it still comes up with an error. { “error\_key”: null, “message”: { “content”: “Cim Boards 100% free for members of C… --- ## [Advice Testing New Features, Plugins, Graphics, ect](https://meta.discourse.org/t/advice-testing-new-features-plugins-graphics-ect/174449)
**Author:** [@401Ott](https://meta.discourse.org/u/401Ott)\ **Replies:** 2\ **Last updated:** [January 4, 2021, 9:27pm UTC](https://meta.discourse.org/t/advice-testing-new-features-plugins-graphics-ect/174449 "2021-01-04T21:27:33Z")
I have a few plugins, and a potentially new hero image, I want to toy around within a production or demo environment. Any advice for a way to test front-facing alterations without making them publically viewable? Thanks… --- ## [Having difficulty setting up read-only mailing list from mailman](https://meta.discourse.org/t/having-difficulty-setting-up-read-only-mailing-list-from-mailman/175044)
**Author:** [@sunjam](https://meta.discourse.org/u/sunjam)\ **Replies:** 0\ **Last updated:** [January 4, 2021, 7:18pm UTC](https://meta.discourse.org/t/having-difficulty-setting-up-read-only-mailing-list-from-mailman/175044 "2021-01-04T19:18:53Z")
Continuing the discussion from Creating a read-only mailing list mirror: Enabled email\_in Created group mailinglist Created category for group mailinglist with see as only security option. custom address email@our.foru… --- ## [Getting the notifications from an user](https://meta.discourse.org/t/getting-the-notifications-from-an-user/174919)
**Author:** [@Matthieu\_Rioual](https://meta.discourse.org/u/Matthieu_Rioual)\ **Replies:** 4\ **Last updated:** [January 4, 2021, 6:25pm UTC](https://meta.discourse.org/t/getting-the-notifications-from-an-user/174919 "2021-01-04T18:25:04Z")
Echoing to this topic : How to allow users to get their API Key - #4 , I decided to make my application only for admin who can create an API Key easily through the /admin panel. The application is working when but there … --- ## [Rebuild User Actions](https://meta.discourse.org/t/rebuild-user-actions/174891)
**Author:** [@Ghan](https://meta.discourse.org/u/Ghan)\ **Replies:** 8\ **Last updated:** [January 4, 2021, 4:21pm UTC](https://meta.discourse.org/t/rebuild-user-actions/174891 "2021-01-04T16:21:39Z")
Is there a way to rebuild user actions? I have done an import using the bulk importer, and this processes likes by importing them into the post\_actions table, but users still show no likes in the Activity-\>Likes section … --- ## [Discourse GitHub Badges Not Working As Expected](https://meta.discourse.org/t/discourse-github-badges-not-working-as-expected/174973)
**Author:** [@Sky020](https://meta.discourse.org/u/Sky020)\ **Replies:** 0\ **Last updated:** [January 4, 2021, 3:48pm UTC](https://meta.discourse.org/t/discourse-github-badges-not-working-as-expected/174973 "2021-01-04T15:48:39Z")
Hello there, On a Discourse-hosted instance forum, we have enabled installed and enabled the discourse-github plugin: However, after doing this back in August 2020, only a few users have received the badges/correct … [Previous page](https://meta.discourse.org/c/support/6.md?page=531) [Next page](https://meta.discourse.org/c/support/6.md?page=533)