# Support **URL:** https://meta.discourse.org/c/support/6.md?page=534 [Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md) **Page:** 535 --- ## [I don't understand the "Send @username a message" setting](https://meta.discourse.org/t/i-dont-understand-the-send-username-a-message-setting/174679)
**Author:** [@incapaz](https://meta.discourse.org/u/incapaz)\ **Replies:** 1\ **Last updated:** [December 31, 2020, 2:29pm UTC](https://meta.discourse.org/t/i-dont-understand-the-send-username-a-message-setting/174679 "2020-12-31T14:29:04Z")
I was exploring around my instance of Discourse, configuring it, and found this setting in /review/settings: However I don’t really understand what it means, can someone clarify it for me? Been searching around here,… --- ## [Google Suite and "Notification Email" return address](https://meta.discourse.org/t/google-suite-and-notification-email-return-address/90165)
**Author:** [@Zelakto](https://meta.discourse.org/u/Zelakto)\ **Replies:** 2\ **Last updated:** [June 19, 2018, 12:35am UTC](https://meta.discourse.org/t/google-suite-and-notification-email-return-address/90165 "2018-06-19T00:35:44Z")
Hi there! I’ve just recently switched my SMTP settings for Discourse to use Google Suite (Gmail) for mail instead of my custom hosted mail server that I used before. One of the big reasons that I decided to do this is b… --- ## [Trouble setting up smtp](https://meta.discourse.org/t/trouble-setting-up-smtp/174646)
**Author:** [@Brecht\_Vermeersch](https://meta.discourse.org/u/Brecht_Vermeersch)\ **Replies:** 4\ **Last updated:** [December 31, 2020, 7:24am UTC](https://meta.discourse.org/t/trouble-setting-up-smtp/174646 "2020-12-31T07:24:18Z")
I just did a clean install on Digital Ocean but I can’t seem to get my SMTP configured correctly. Using curl I was able to send a mail. I tried adding DISCOURSE\_SMTP\_AUTHENTICATION: login and exec: rails r “SiteSett… --- ## [Bulk deleting / mass modifying users](https://meta.discourse.org/t/bulk-deleting-mass-modifying-users/64362)
**Author:** [@lead4good](https://meta.discourse.org/u/lead4good)\ **Replies:** 1\ **Last updated:** [February 10, 2018, 1:06pm UTC](https://meta.discourse.org/t/bulk-deleting-mass-modifying-users/64362 "2018-02-10T13:06:04Z")
Recently we’ve been migrating our bbpress forums to discourse at purism (a company that builds security focused laptops by trying to free the hardware from binary blobs) . I’ve already wrote a tutorial on how to import a… --- ## [Restrict permission to see pictures & videos](https://meta.discourse.org/t/restrict-permission-to-see-pictures-videos/174634)
**Author:** [@Yogo](https://meta.discourse.org/u/Yogo)\ **Replies:** 1\ **Last updated:** [December 30, 2020, 9:05pm UTC](https://meta.discourse.org/t/restrict-permission-to-see-pictures-videos/174634 "2020-12-30T21:05:34Z")
Hello, i am looking for a plugin that allows only a specific group of user to see pictures or videos. Other users ( probably non paying) would be able to see the conversation but not the pictures and the videos. is the… --- ## [Yandex smtp mail not send](https://meta.discourse.org/t/yandex-smtp-mail-not-send/174627)
**Author:** [@onecame](https://meta.discourse.org/u/onecame)\ **Replies:** 4\ **Last updated:** [December 30, 2020, 8:26pm UTC](https://meta.discourse.org/t/yandex-smtp-mail-not-send/174627 "2020-12-30T20:26:30Z")
DISCOURSE\_SMTP\_ADDRESS: smtp.yandex.com.tr DISCOURSE\_SMTP\_PORT: 587 DISCOURSE\_SMTP\_USER\_NAME: admin@form.gelcoz.tk DISCOURSE\_SMTP\_PASSWORD: "pass" DISCOURSE\_SMTP\_ENABLE\_START\_TLS: true # (optional, default true… --- ## [AWS S3 Backup high amount of POST requests](https://meta.discourse.org/t/aws-s3-backup-high-amount-of-post-requests/174635)
**Author:** [@Drakon74](https://meta.discourse.org/u/Drakon74)\ **Replies:** 4\ **Last updated:** [December 30, 2020, 7:51pm UTC](https://meta.discourse.org/t/aws-s3-backup-high-amount-of-post-requests/174635 "2020-12-30T19:51:49Z")
Hello, i recently configured the Backup in my discourse software to use AWS S3. It is only used for the backup process, File uploads are still stored server side. The backup process works and happens every night once. I… --- ## [What should I enter in the S3 CDN settings if I don't have a CDN?](https://meta.discourse.org/t/what-should-i-enter-in-the-s3-cdn-settings-if-i-dont-have-a-cdn/174610)
**Author:** [@Richie](https://meta.discourse.org/u/Richie)\ **Replies:** 4\ **Last updated:** [December 30, 2020, 7:32pm UTC](https://meta.discourse.org/t/what-should-i-enter-in-the-s3-cdn-settings-if-i-dont-have-a-cdn/174610 "2020-12-30T19:32:16Z")
Hi everyone. A new advice message has appeared on my Discourse admin page after a recent update to 2.7.0.beta1 ( e0c952290b ) It says: The server is configured to upload files to S3, but there is no S3 CDN configure… --- ## [None of the tags you selected can be used](https://meta.discourse.org/t/none-of-the-tags-you-selected-can-be-used/174577)
**Author:** [@Ranjan](https://meta.discourse.org/u/Ranjan)\ **Replies:** 1\ **Last updated:** [December 30, 2020, 7:03pm UTC](https://meta.discourse.org/t/none-of-the-tags-you-selected-can-be-used/174577 "2020-12-30T19:03:45Z")
Hi Team, Need help with an error. While editing posts to include/create new tags, i’m getting error “None of the tags you selected can be used” What is the solution for this error. I couldnt find many solutions. Th… --- ## [Backing up files in Object Storage](https://meta.discourse.org/t/backing-up-files-in-object-storage/174630)
**Author:** [@TheDarkWizard](https://meta.discourse.org/u/TheDarkWizard)\ **Replies:** 4\ **Last updated:** [December 30, 2020, 6:58pm UTC](https://meta.discourse.org/t/backing-up-files-in-object-storage/174630 "2020-12-30T18:58:33Z")
So, I wanted to pick at the brains of any team members floating around or other community users about a use case I have: I want to use Object Storage on Discourse but I need the attachments to also be moved to a second o… --- ## [Create new category or subcategory? what's the diff?](https://meta.discourse.org/t/create-new-category-or-subcategory-whats-the-diff/174629)
**Author:** [@citizentools](https://meta.discourse.org/u/citizentools)\ **Replies:** 0\ **Last updated:** [December 30, 2020, 6:40pm UTC](https://meta.discourse.org/t/create-new-category-or-subcategory-whats-the-diff/174629 "2020-12-30T18:40:57Z")
Say that I have one category in my instance, ParentC. I set up a second category, NewC, and a subcategory of ParentC called ChildC. What are the hardwired/built-in differences between NewC and ChildC in this case? All I… --- ## [Custom text has disappeared](https://meta.discourse.org/t/custom-text-has-disappeared/174616)
**Author:** [@REALITY](https://meta.discourse.org/u/REALITY)\ **Replies:** 2\ **Last updated:** [December 30, 2020, 5:42pm UTC](https://meta.discourse.org/t/custom-text-has-disappeared/174616 "2020-12-30T17:42:47Z")
Hi, after a few hours renaming various default Discourse terms (admin \> customisation \> text) I have updated our forum to the latest release…only to noticed all text has been returned to default. I have backups is there … --- ## [E-mails to be sent per hour setting](https://meta.discourse.org/t/e-mails-to-be-sent-per-hour-setting/174586)
**Author:** [@ozkn](https://meta.discourse.org/u/ozkn)\ **Replies:** 2\ **Last updated:** [December 30, 2020, 11:18am UTC](https://meta.discourse.org/t/e-mails-to-be-sent-per-hour-setting/174586 "2020-12-30T11:18:26Z")
e-mails to be sent per hour setting. This setting will be useful for forums with a large number of users. --- ## [Sendgrid is driving me up the wall!](https://meta.discourse.org/t/sendgrid-is-driving-me-up-the-wall/174539)
**Author:** [@Eman](https://meta.discourse.org/u/Eman)\ **Replies:** 8\ **Last updated:** [December 30, 2020, 4:39am UTC](https://meta.discourse.org/t/sendgrid-is-driving-me-up-the-wall/174539 "2020-12-30T04:39:41Z")
Hi! I’ve been trying to get Discourse up and running (armed only with Google and no real knowledge of Ubuntu or anything else). The page is up and running, but when I try and register as the admin, I don’t receive the em… --- ## [Only allow Steam for Authentication](https://meta.discourse.org/t/only-allow-steam-for-authentication/174552)
**Author:** [@iAd4m](https://meta.discourse.org/u/iAd4m)\ **Replies:** 2\ **Last updated:** [December 30, 2020, 4:20am UTC](https://meta.discourse.org/t/only-allow-steam-for-authentication/174552 "2020-12-30T04:20:51Z")
Hello, I want to configure my discourse forum to only allow authentication through Steam. I searched and found stuff about SSO, as well as a Steam plugin for authentication. I installed the Steam authentication plugin b… --- ## [Migrating Discourse from one DigitalOcean droplet to another without downtime](https://meta.discourse.org/t/migrating-discourse-from-one-digitalocean-droplet-to-another-without-downtime/174528)
**Author:** [@mholt](https://meta.discourse.org/u/mholt)\ **Replies:** 12\ **Last updated:** [December 30, 2020, 12:50am UTC](https://meta.discourse.org/t/migrating-discourse-from-one-digitalocean-droplet-to-another-without-downtime/174528 "2020-12-30T00:50:45Z")
We’re moving to a new DigitalOcean droplet and tried using the marketplace image. When running the setup script, it fails early on because our domain name is still pointing to our current instance in production. I need … --- ## [Digital Ocean, SendGrid, Netlfity - Register Admin account email not coming through](https://meta.discourse.org/t/digital-ocean-sendgrid-netlfity-register-admin-account-email-not-coming-through/144962)
**Author:** [@erickimme](https://meta.discourse.org/u/erickimme)\ **Replies:** 30\ **Last updated:** [December 29, 2020, 11:46pm UTC](https://meta.discourse.org/t/digital-ocean-sendgrid-netlfity-register-admin-account-email-not-coming-through/144962 "2020-12-29T23:46:17Z")
I am using Digital Ocean(hosting), SendGrid(SMTP), Netlify (Domain, DNS) to setup my open forum for my blog. I got Domain, DNS part setup and was able to get to the registration page. But the email never gets to the… --- ## [Why are we unable to create subcats for mods within the Staff category?](https://meta.discourse.org/t/why-are-we-unable-to-create-subcats-for-mods-within-the-staff-category/148578)
**Author:** [@InspektorCluzo](https://meta.discourse.org/u/InspektorCluzo)\ **Replies:** 21\ **Last updated:** [July 19, 2020, 5:52am UTC](https://meta.discourse.org/t/why-are-we-unable-to-create-subcats-for-mods-within-the-staff-category/148578 "2020-07-19T05:52:38Z")
This is what we get when we try to create a subcat for admins (same problem for mods) within the Staff category: “Any group that is allowed to access a subcategory must also be allowed to access the parent category. The… --- ## [Discourse Logins (Question)](https://meta.discourse.org/t/discourse-logins-question/174521)
**Author:** [@Andy\_Katz1](https://meta.discourse.org/u/Andy_Katz1)\ **Replies:** 2\ **Last updated:** [December 29, 2020, 6:53pm UTC](https://meta.discourse.org/t/discourse-logins-question/174521 "2020-12-29T18:53:21Z")
Hi thanks for helping with my question. I currently have SSO login enabled through my Wordpress website. Nobody can see the discourse without first redirecting to my Wordpress site and signing up for an account there. I… --- ## [Adding statcounter code](https://meta.discourse.org/t/adding-statcounter-code/137326)
**Author:** [@absi](https://meta.discourse.org/u/absi)\ **Replies:** 6\ **Last updated:** [December 29, 2020, 5:54pm UTC](https://meta.discourse.org/t/adding-statcounter-code/137326 "2020-12-29T17:54:44Z")
I added my StatCounter code, but it appears not to work. Does anyone know how to solve this? --- ## [Some questions about personal messages](https://meta.discourse.org/t/some-questions-about-personal-messages/174463)
**Author:** [@osmanu](https://meta.discourse.org/u/osmanu)\ **Replies:** 2\ **Last updated:** [December 29, 2020, 4:40pm UTC](https://meta.discourse.org/t/some-questions-about-personal-messages/174463 "2020-12-29T16:40:35Z")
I have a couple questions above personal messages: Is there a way to prevent users from deleting personal messages? Archiving / closing is OK, but I am trying to avoid users deleting messages for auditing purposes. Is … --- ## [Notifications being incorrectly created for old posts](https://meta.discourse.org/t/notifications-being-incorrectly-created-for-old-posts/174247)
**Author:** [@Nacho\_Caballero](https://meta.discourse.org/u/Nacho_Caballero)\ **Replies:** 3\ **Last updated:** [December 29, 2020, 9:48am UTC](https://meta.discourse.org/t/notifications-being-incorrectly-created-for-old-posts/174247 "2020-12-29T09:48:35Z")
Yesterday my site started generating notifications for old posts out of the blue. This is the number of ‘posted’ notifications (notification\_type = 9) created later than an hour in the past few days: ▶ Query I used to… --- ## [Password reset link does not work](https://meta.discourse.org/t/password-reset-link-does-not-work/174474)
**Author:** [@needhelp](https://meta.discourse.org/u/needhelp)\ **Replies:** 1\ **Last updated:** [December 29, 2020, 8:21am UTC](https://meta.discourse.org/t/password-reset-link-does-not-work/174474 "2020-12-29T08:21:33Z")
Hello, users in my forum reported that password reset link does not work. I did a test and it is indeed NOT working. When I click the password reset link in the email, it brings me to a page that says “OOPS, page does … --- ## [Webp support for image upload](https://meta.discourse.org/t/webp-support-for-image-upload/138290)
**Author:** [@meetdilip](https://meta.discourse.org/u/meetdilip)\ **Replies:** 7\ **Last updated:** [December 29, 2020, 4:20am UTC](https://meta.discourse.org/t/webp-support-for-image-upload/138290 "2020-12-29T04:20:44Z")
Hi, whenever I try to upload a webp image, I get an error message here Sorry, the file you are trying to upload is not authorized (authorized extensions: jpg, jpeg, png, gif, pdf, csv, gz, json, svg, mp4, txt, docx, mo… --- ## ["unrevoke" email, and logging of non-sent messages for revoked email](https://meta.discourse.org/t/unrevoke-email-and-logging-of-non-sent-messages-for-revoked-email/174209)
**Author:** [@citizentools](https://meta.discourse.org/u/citizentools)\ **Replies:** 8\ **Last updated:** [December 28, 2020, 6:25pm UTC](https://meta.discourse.org/t/unrevoke-email-and-logging-of-non-sent-messages-for-revoked-email/174209 "2020-12-28T18:25:04Z")
I’m working with a user to troubleshoot non-receipt of email and stumbled on the “revoke email” action logged for their account. How can I cancel or undo this action? Also: if a user’s email is revoked, is this reflect… --- ## [What are the rules for the "First Reply By Email" badge?](https://meta.discourse.org/t/what-are-the-rules-for-the-first-reply-by-email-badge/174428)
**Author:** [@Richie](https://meta.discourse.org/u/Richie)\ **Replies:** 3\ **Last updated:** [December 28, 2020, 7:26pm UTC](https://meta.discourse.org/t/what-are-the-rules-for-the-first-reply-by-email-badge/174428 "2020-12-28T19:26:51Z")
Hi everyone, We have approx 80 users who have replied to topics via email but not received their “First Reply By Email” badge. The badge/script/code is working to some degree as some users are being awarded the badge a… --- ## [Install discourse together with Apache websites](https://meta.discourse.org/t/install-discourse-together-with-apache-websites/173907)
**Author:** [@blades](https://meta.discourse.org/u/blades)\ **Replies:** 4\ **Last updated:** [December 28, 2020, 6:34pm UTC](https://meta.discourse.org/t/install-discourse-together-with-apache-websites/173907 "2020-12-28T18:34:53Z")
Hi to all, I used to have a fully working discourse installation in a server. Now I decided to restore my discourse backup at my apache web-server but it seems not possible. I read and tried a lot of sollutions throug… --- ## [Can 3rd party authenticators have any visibility into what their users post in Discourse?](https://meta.discourse.org/t/can-3rd-party-authenticators-have-any-visibility-into-what-their-users-post-in-discourse/174438)
**Author:** [@HeneryH](https://meta.discourse.org/u/HeneryH)\ **Replies:** 1\ **Last updated:** [December 28, 2020, 6:04pm UTC](https://meta.discourse.org/t/can-3rd-party-authenticators-have-any-visibility-into-what-their-users-post-in-discourse/174438 "2020-12-28T18:04:08Z")
I want to properly inform my users. If I allow FB auth on a site that requires login to see anything (anonymous disabled) what information can FB learn about their user’s posting activity on the Discourse site? Thanks … --- ## [Hide elements and sources on inspect](https://meta.discourse.org/t/hide-elements-and-sources-on-inspect/174416)
**Author:** [@tedwalid](https://meta.discourse.org/u/tedwalid)\ **Replies:** 3\ **Last updated:** [December 28, 2020, 2:12pm UTC](https://meta.discourse.org/t/hide-elements-and-sources-on-inspect/174416 "2020-12-28T14:12:37Z")
Hello, I am new to discourse and I would like to know how to hide “sources” when inspecting my website just like in this forum. meta.discourse.org My website . Thank you. --- ## [Spam Reaching Groups via staged users and email](https://meta.discourse.org/t/spam-reaching-groups-via-staged-users-and-email/174344)
**Author:** [@tisawyer](https://meta.discourse.org/u/tisawyer)\ **Replies:** 4\ **Last updated:** [December 28, 2020, 4:53am UTC](https://meta.discourse.org/t/spam-reaching-groups-via-staged-users-and-email/174344 "2020-12-28T04:53:31Z")
We’re getting SEO spam to our groups. Akismet is installed but is catching no spam to our groups. I’ve touched all the admin and Akismet spam settings but nothing has worked. Any thoughts as to what can be done to preven… [Previous page](https://meta.discourse.org/c/support/6.md?page=533) [Next page](https://meta.discourse.org/c/support/6.md?page=535)