# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=537

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 538

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## [Oneboxing blocked by robot check](https://meta.discourse.org/t/oneboxing-blocked-by-robot-check/173594)

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**Author:** [@breetai](https://meta.discourse.org/u/breetai)\
**Replies:** 7\
**Last updated:** [December 20, 2020, 5:40am UTC](https://meta.discourse.org/t/oneboxing-blocked-by-robot-check/173594 "2020-12-20T05:40:22Z")

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I am seeing this on a sites and it just started. When Discourse tries to pull the information from the site it is blocked. THis use to work in prior versions. I have included a link as an example Bloomberg - Are you…

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## [Restore Failing - Check Free Disk Space](https://meta.discourse.org/t/restore-failing-check-free-disk-space/173783)

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**Author:** [@Ghan](https://meta.discourse.org/u/Ghan)\
**Replies:** 10\
**Last updated:** [December 20, 2020, 4:11am UTC](https://meta.discourse.org/t/restore-failing-check-free-disk-space/173783 "2020-12-20T04:11:50Z")

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I’m trying to do a restore on a freshly installed Discourse instance and I’m getting this error on CLI: ERROR: could not extend file "base/16384/17011337": wrote only 4096 of 8192 bytes at block 15860 HINT: Check free…

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## [Inconsistent behavior of Google Translate Chrome plugin with Discourse forums](https://meta.discourse.org/t/inconsistent-behavior-of-google-translate-chrome-plugin-with-discourse-forums/173795)

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**Author:** [@unicom](https://meta.discourse.org/u/unicom)\
**Replies:** 12\
**Last updated:** [December 19, 2020, 9:44pm UTC](https://meta.discourse.org/t/inconsistent-behavior-of-google-translate-chrome-plugin-with-discourse-forums/173795 "2020-12-19T21:44:16Z")

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For English-speaking people, problems of this kind are not very clear. However, try, for example, to go to a German forum and understand something there without speaking German. Or on the Russian-language forum. To quick…

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## [Stop Autoplay embedded video from getyarn.io](https://meta.discourse.org/t/stop-autoplay-embedded-video-from-getyarn-io/121643)

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**Author:** [@OrcaFrost](https://meta.discourse.org/u/OrcaFrost)\
**Replies:** 9\
**Last updated:** [June 30, 2019, 2:52am UTC](https://meta.discourse.org/t/stop-autoplay-embedded-video-from-getyarn-io/121643 "2019-06-30T02:52:51Z")

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https://forums.wardragons.com/t/how-2-rekt-assault-like-a-pr0/99757/83?u=orcafrost Can we stop Embedded media (with sound) to be auto-played?

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## [A DNS record problem?](https://meta.discourse.org/t/a-dns-record-problem/173719)

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**Author:** [@onecame](https://meta.discourse.org/u/onecame)\
**Replies:** 2\
**Last updated:** [December 19, 2020, 6:20am UTC](https://meta.discourse.org/t/a-dns-record-problem/173719 "2020-12-19T06:20:58Z")

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Hi, I used freenom domain and azur vps Why Create a DNS recrod for freenom ? (I know a little english, sorry)

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## [Retrying bounced emails?](https://meta.discourse.org/t/retrying-bounced-emails/173672)

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**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Replies:** 3\
**Last updated:** [December 19, 2020, 2:42am UTC](https://meta.discourse.org/t/retrying-bounced-emails/173672 "2020-12-19T02:42:40Z")

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Does Discourse retry bounced emails? Can the number of attempts and time interval be configured? \[Taking into consideration bounce penalty score points, I understand.\]

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## [MaxMindDB error in log](https://meta.discourse.org/t/maxminddb-error-in-log/173675)

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**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Replies:** 2\
**Last updated:** [December 18, 2020, 3:36am UTC](https://meta.discourse.org/t/maxminddb-error-in-log/173675 "2020-12-18T03:36:26Z")

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What is this referrfing to? How can it be addressed. Latest version of Discourse 2.7.0beta1. MaxMindDB (/var/www/discourse/vendor/data/GeoLite2-City.mmdb) could not be found: No such file or directory @ rb\_sysopen - /va…

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## [Revision conflict with 2 users editing a wiki post at the same time](https://meta.discourse.org/t/revision-conflict-with-2-users-editing-a-wiki-post-at-the-same-time/143382)

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**Author:** [@Tim\_Jefferies](https://meta.discourse.org/u/Tim_Jefferies)\
**Replies:** 3\
**Last updated:** [December 19, 2020, 1:28am UTC](https://meta.discourse.org/t/revision-conflict-with-2-users-editing-a-wiki-post-at-the-same-time/143382 "2020-12-19T01:28:52Z")

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I just ran into this. There is a fantastic feature request discussion and solutions suggested here: Somebody wrote the collude plugin and then the feature request was closed. Only issue is that collude plugin is broke…

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## [Discourse doctor DNS issue with reverse proxy](https://meta.discourse.org/t/discourse-doctor-dns-issue-with-reverse-proxy/173698)

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**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Replies:** 4\
**Last updated:** [December 19, 2020, 1:07am UTC](https://meta.discourse.org/t/discourse-doctor-dns-issue-with-reverse-proxy/173698 "2020-12-19T01:07:02Z")

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What does this error signify? Discourse version at discourse.jackrail.space: Discourse 2.7.0.beta1 Discourse version at localhost: NOT FOUND ==================== DNS PROBLEM ==================== This server reports NOT …

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## [Wrong avatar flair icon showing](https://meta.discourse.org/t/wrong-avatar-flair-icon-showing/173654)

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**Author:** [@aschrijver](https://meta.discourse.org/u/aschrijver)\
**Replies:** 6\
**Last updated:** [December 18, 2020, 11:18pm UTC](https://meta.discourse.org/t/wrong-avatar-flair-icon-showing/173654 "2020-12-18T23:18:32Z")

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I just created a new group in Humane Tech Community forum with a ‘humanetech-translators’ title and set a fa-globe flair icon. To ensure it showed up for all members I selected “Automatically set as primary group”. I gav…

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## [How to make Discourse sort by latest (default) -- especially when viewing on mobile?](https://meta.discourse.org/t/how-to-make-discourse-sort-by-latest-default-especially-when-viewing-on-mobile/147962)

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**Author:** [@VoskCoin](https://meta.discourse.org/u/VoskCoin)\
**Replies:** 3\
**Last updated:** [April 14, 2020, 2:42pm UTC](https://meta.discourse.org/t/how-to-make-discourse-sort-by-latest-default-especially-when-viewing-on-mobile/147962 "2020-04-14T14:42:21Z")

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I not only want to change my personal settings, but I want to make it the default for anyone browsing the forum – regardless of if they’re logged in or not too. reference www.voskcointalk.com I also notice that thi…

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## [What Does "Seen" and "Last Emailed" Mean](https://meta.discourse.org/t/what-does-seen-and-last-emailed-mean/99675)

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**Author:** [@Lee\_Davy2](https://meta.discourse.org/u/Lee_Davy2)\
**Replies:** 2\
**Last updated:** [October 17, 2018, 8:33am UTC](https://meta.discourse.org/t/what-does-seen-and-last-emailed-mean/99675 "2018-10-17T08:33:10Z")

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“Last emailed” seems self-explanatory, but I have no idea why they are all different? I have no clue what “Seen” means?

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## [Login (SSO enabled) is not working when Nginx is configured in front Discourse](https://meta.discourse.org/t/login-sso-enabled-is-not-working-when-nginx-is-configured-in-front-discourse/173362)

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**Author:** [@trying2survive](https://meta.discourse.org/u/trying2survive)\
**Replies:** 0\
**Last updated:** [December 15, 2020, 12:47pm UTC](https://meta.discourse.org/t/login-sso-enabled-is-not-working-when-nginx-is-configured-in-front-discourse/173362 "2020-12-15T12:47:14Z")

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Hello, When applying Nginx in front of Discourse (Nginx → AWS LB → Discourse container), login is not working at all. It just gets redirected to the Discourse homepage after entering the credentials. Nginx is configure…

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## [What will happen to my forum if discourse suddenly stopped?](https://meta.discourse.org/t/what-will-happen-to-my-forum-if-discourse-suddenly-stopped/138331)

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**Author:** [@Motadaol](https://meta.discourse.org/u/Motadaol)\
**Replies:** 2\
**Last updated:** [December 18, 2020, 5:48pm UTC](https://meta.discourse.org/t/what-will-happen-to-my-forum-if-discourse-suddenly-stopped/138331 "2020-12-18T17:48:56Z")

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Im very thankful to this amazing software that you have done guys and the more amazing thing that it is open source. Much appreciated . but i have a question, what will happen to my forum if you stopped the software? c…

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## [How setup Sub of sub category](https://meta.discourse.org/t/how-setup-sub-of-sub-category/173155)

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**Author:** [@thaidb](https://meta.discourse.org/u/thaidb)\
**Replies:** 10\
**Last updated:** [December 18, 2020, 5:05pm UTC](https://meta.discourse.org/t/how-setup-sub-of-sub-category/173155 "2020-12-18T17:05:32Z")

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Hello, In Discourse, Can we create sub category of subcategory? Example: Category\>Sub category\>Sub sub category\>Sub sub subcategory\> tag1\> topic 1 Thank you!

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## [Show correct avatar in post stream bar](https://meta.discourse.org/t/show-correct-avatar-in-post-stream-bar/173477)

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**Author:** [@iterle](https://meta.discourse.org/u/iterle)\
**Replies:** 4\
**Last updated:** [December 18, 2020, 1:25pm UTC](https://meta.discourse.org/t/show-correct-avatar-in-post-stream-bar/173477 "2020-12-18T13:25:10Z")

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Please update stable version of Discourse with fix “show correct avatar in post stream bar”. This fix is in master branch Discourse 2.6.0. Because after last update (we use only stable branch) all user avatars aren’t sho…

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## [Merge multiple Discourse sites together?](https://meta.discourse.org/t/merge-multiple-discourse-sites-together/173729)

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**Author:** [@Timelord](https://meta.discourse.org/u/Timelord)\
**Replies:** 2\
**Last updated:** [December 18, 2020, 3:24pm UTC](https://meta.discourse.org/t/merge-multiple-discourse-sites-together/173729 "2020-12-18T15:24:46Z")

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Good morning everyone. Over the years I have run several largish gaming forums on Discourse, for which I have the native backups for. I am kicking around the idea of merging all of the sites into a single Discourse ins…

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## [VPS hosted discourse stuck at the spinner loading pages](https://meta.discourse.org/t/vps-hosted-discourse-stuck-at-the-spinner-loading-pages/173691)

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**Author:** [@urbancamo](https://meta.discourse.org/u/urbancamo)\
**Replies:** 5\
**Last updated:** [December 18, 2020, 12:32pm UTC](https://meta.discourse.org/t/vps-hosted-discourse-stuck-at-the-spinner-loading-pages/173691 "2020-12-18T12:32:20Z")

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Hi, I’ve been using discourse for over a year now on our Wainwrights on the Air site. It has been working beautifully, but then a couple of days ago it stopped working - the banner loads and a list of topics load but if …

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## [Add button with link post forum](https://meta.discourse.org/t/add-button-with-link-post-forum/173668)

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**Author:** [@McFlyPartages](https://meta.discourse.org/u/McFlyPartages)\
**Replies:** 12\
**Last updated:** [December 18, 2020, 10:31am UTC](https://meta.discourse.org/t/add-button-with-link-post-forum/173668 "2020-12-18T10:31:54Z")

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update 2. Hello, First of all thank you for this plugin which, once followed by the subject on the configuration, is a real wonder. I’m trying to create a button with, as URL, the links to the associated forum topic…

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## [Where do I find details about bounced emails in Discourse?](https://meta.discourse.org/t/where-do-i-find-details-about-bounced-emails-in-discourse/79983)

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**Author:** [@meglio](https://meta.discourse.org/u/meglio)\
**Replies:** 7\
**Last updated:** [December 18, 2020, 8:32am UTC](https://meta.discourse.org/t/where-do-i-find-details-about-bounced-emails-in-discourse/79983 "2020-12-18T08:32:27Z")

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I can’t find anywhere in Discourse admin panel where I can find full details of bounced emails – to read the content and find out the bouncing reason. I don’t seem to have those saved in my email account (automatically …

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## [How to share only few posts to public as links?](https://meta.discourse.org/t/how-to-share-only-few-posts-to-public-as-links/171985)

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**Author:** [@Paari\_Vendhan](https://meta.discourse.org/u/Paari_Vendhan)\
**Replies:** 2\
**Last updated:** [December 18, 2020, 5:22am UTC](https://meta.discourse.org/t/how-to-share-only-few-posts-to-public-as-links/171985 "2020-12-18T05:22:26Z")

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Hi Our self hosted discourse is not open to public. However there are few posts which I would like to select to 3rd party (outside company) person, say a vendor. He should be able to see only those posts. This can be w…

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## [Update failing due to rate limiting by RubyGems](https://meta.discourse.org/t/update-failing-due-to-rate-limiting-by-rubygems/64636)

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**Author:** [@hnaseri](https://meta.discourse.org/u/hnaseri)\
**Replies:** 39\
**Last updated:** [June 12, 2018, 9:06am UTC](https://meta.discourse.org/t/update-failing-due-to-rate-limiting-by-rubygems/64636 "2018-06-12T09:06:09Z")

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Hello. I wanted to update my discourse for new commits, it did fail. Then I rebuild app, it also failed with the following error. Any Idea? FAILED -------------------- Pups::ExecError: cd /var/www/discourse && su discou…

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## [Flush bouncing user mail address](https://meta.discourse.org/t/flush-bouncing-user-mail-address/173492)

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**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Replies:** 4\
**Last updated:** [December 18, 2020, 3:24am UTC](https://meta.discourse.org/t/flush-bouncing-user-mail-address/173492 "2020-12-18T03:24:49Z")

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How to remove mail that keeps bouncing from an invalid address from the queue? it messes up my sending reputation with Amazon SES.

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## [Need help With my AMP Site - Link Worpress Plugin](https://meta.discourse.org/t/need-help-with-my-amp-site-link-worpress-plugin/173664)

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**Author:** [@thiagom](https://meta.discourse.org/u/thiagom)\
**Replies:** 0\
**Last updated:** [December 17, 2020, 11:18pm UTC](https://meta.discourse.org/t/need-help-with-my-amp-site-link-worpress-plugin/173664 "2020-12-17T23:18:22Z")

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Hi! I love Discouse. I have a problem with Display a link to the comments. I already mark this option but i want to do more. The problem is my site is AMP. Its a very ugly link. https://www.descontopassagensaereas.com.b…

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## [Persistent Unread (1) On Initial Load due to Babble Plugin](https://meta.discourse.org/t/persistent-unread-1-on-initial-load-due-to-babble-plugin/173601)

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**Author:** [@Geoffrey\_Challen](https://meta.discourse.org/u/Geoffrey_Challen)\
**Replies:** 2\
**Last updated:** [December 17, 2020, 11:12pm UTC](https://meta.discourse.org/t/persistent-unread-1-on-initial-load-due-to-babble-plugin/173601 "2020-12-17T23:12:05Z")

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My Discourse installation (2.7.0.beta1) shows Unread (1) until the Unread category is clicked on. Then it displays no unread messages and the Unread (1) goes away. However, on a reload it reappears. Interestingly, if I …

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## [Can not access backup page and related error when restoring using GCP Object Storage](https://meta.discourse.org/t/can-not-access-backup-page-and-related-error-when-restoring-using-gcp-object-storage/173097)

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**Author:** [@wollacsek](https://meta.discourse.org/u/wollacsek)\
**Replies:** 2\
**Last updated:** [December 17, 2020, 10:33pm UTC](https://meta.discourse.org/t/can-not-access-backup-page-and-related-error-when-restoring-using-gcp-object-storage/173097 "2020-12-17T22:33:12Z")

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Hello I have setup backup to GCP Storage following the guide but a few day later when trying to access /admin/backups this error shows up. Additionally no backups was generated & uploaded to GCP until I manually trigg…

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## [Privacy Policy Link required for Facebook login App creation is not accepted](https://meta.discourse.org/t/privacy-policy-link-required-for-facebook-login-app-creation-is-not-accepted/124821)

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**Author:** [@hpin](https://meta.discourse.org/u/hpin)\
**Replies:** 25\
**Last updated:** [December 17, 2020, 10:16pm UTC](https://meta.discourse.org/t/privacy-policy-link-required-for-facebook-login-app-creation-is-not-accepted/124821 "2020-12-17T22:16:52Z")

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We configure social login apps for our newly created discourse site. Success with Google and Twitter but we failed with Facebook. During the Basic Settings, our “Privacy Policy” url was rejected multiple times. It is obv…

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## [Better Mobile PM view by showing TS avatar](https://meta.discourse.org/t/better-mobile-pm-view-by-showing-ts-avatar/173258)

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**Author:** [@MarcP](https://meta.discourse.org/u/MarcP)\
**Replies:** 3\
**Last updated:** [December 17, 2020, 2:28pm UTC](https://meta.discourse.org/t/better-mobile-pm-view-by-showing-ts-avatar/173258 "2020-12-17T14:28:58Z")

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I find that my PM view on mobile is not very clear. If I have multiple people dm’ing me from a topic, all DM’s show the same title and no user avatar. I have to open en see the conversation to see from who it is. It wou…

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## [Camera icon visible on log in page](https://meta.discourse.org/t/camera-icon-visible-on-log-in-page/173254)

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**Author:** [@Valerie\_Marcel](https://meta.discourse.org/u/Valerie_Marcel)\
**Replies:** 4\
**Last updated:** [December 17, 2020, 2:12pm UTC](https://meta.discourse.org/t/camera-icon-visible-on-log-in-page/173254 "2020-12-17T14:12:34Z")

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Our discourse platform is user restricted. The camera icon and the drop down list of video content is visible to any visitor before they log in. That is a security problem. How do we restrict that camera icon to the logg…

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## [Slack notifications to authors or mentioned users](https://meta.discourse.org/t/slack-notifications-to-authors-or-mentioned-users/173590)

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**Author:** [@mtbui](https://meta.discourse.org/u/mtbui)\
**Replies:** 0\
**Last updated:** [December 17, 2020, 1:19pm UTC](https://meta.discourse.org/t/slack-notifications-to-authors-or-mentioned-users/173590 "2020-12-17T13:19:07Z")

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Hello all and thanks for this great community, we are using Slack a lot in my company, I have installed the slack plugin but was wondering if there was a way to: notify the author of a topic on Slack in a private mess…

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