# Support **URL:** https://meta.discourse.org/c/support/6.md?page=540 [Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md) **Page:** 541 --- ## [Getting server costs down? Cache?](https://meta.discourse.org/t/getting-server-costs-down-cache/172985)
**Author:** [@Søren\_Zet](https://meta.discourse.org/u/S%C3%B8ren_Zet)\ **Replies:** 5\ **Last updated:** [December 11, 2020, 3:50pm UTC](https://meta.discourse.org/t/getting-server-costs-down-cache/172985 "2020-12-11T15:50:29Z")
Hi there, we just bought the website: wer-weiss-was.de which is based on discourse. The site has 400K Users and round about 1 Mio uniques per month. Our problem now is that the server costs are unusually high round abo… --- ## [403 Error with digital ocean cdn](https://meta.discourse.org/t/403-error-with-digital-ocean-cdn/172934)
**Author:** [@Pierre](https://meta.discourse.org/u/Pierre)\ **Replies:** 5\ **Last updated:** [December 11, 2020, 2:41pm UTC](https://meta.discourse.org/t/403-error-with-digital-ocean-cdn/172934 "2020-12-11T14:41:04Z")
I’m not sure if this is related so decided to create another post Successfully connected Discourse with digital ocean spaces (I think) https://meta.discourse.org/t/looking-for-doc-to-connect-discourse-with-digital-ocea… --- ## [Sudden spike in anonymous users](https://meta.discourse.org/t/sudden-spike-in-anonymous-users/172957)
**Author:** [@HackyRoot](https://meta.discourse.org/u/HackyRoot)\ **Replies:** 1\ **Last updated:** [December 11, 2020, 11:19am UTC](https://meta.discourse.org/t/sudden-spike-in-anonymous-users/172957 "2020-12-11T11:19:03Z")
Does anyone know what could cause a massive spike in anonymous users (other than the obvious “more people going to the site”)? We only have 600+ folks in our community so this sudden spike seems confusing. --- ## [api.decorateWidget - how can I find the template's names?](https://meta.discourse.org/t/api-decoratewidget-how-can-i-find-the-templates-names/172907)
**Author:** [@Ed\_Bobkov](https://meta.discourse.org/u/Ed_Bobkov)\ **Replies:** 4\ **Last updated:** [December 11, 2020, 10:51am UTC](https://meta.discourse.org/t/api-decoratewidget-how-can-i-find-the-templates-names/172907 "2020-12-11T10:51:05Z")
How can I find Discourse template locations to set it in the code? Especially I’m interested in the correct name of the usercard --- ## [Summary email limit sent in 1 hour](https://meta.discourse.org/t/summary-email-limit-sent-in-1-hour/172402)
**Author:** [@ozkn](https://meta.discourse.org/u/ozkn)\ **Replies:** 13\ **Last updated:** [December 11, 2020, 3:52am UTC](https://meta.discourse.org/t/summary-email-limit-sent-in-1-hour/172402 "2020-12-11T03:52:28Z")
Is the limit of the number of summary e-mails that can be sent up to 1 hour adjustable. (sorry for bad english) --- ## [Error code 429 when utilising a Zapier integration](https://meta.discourse.org/t/error-code-429-when-utilising-a-zapier-integration/172937)
**Author:** [@nathank](https://meta.discourse.org/u/nathank)\ **Replies:** 1\ **Last updated:** [December 11, 2020, 1:56am UTC](https://meta.discourse.org/t/error-code-429-when-utilising-a-zapier-integration/172937 "2020-12-11T01:56:24Z")
I’m getting this error returned when my Zapier integration attempts to push more than one post at a time into our Discourse instance via an Admin API: This is the API: I note the following, but I’m not sure whic… --- ## [Skipped Email reasons](https://meta.discourse.org/t/skipped-email-reasons/172872)
**Author:** [@peteratkins](https://meta.discourse.org/u/peteratkins)\ **Replies:** 1\ **Last updated:** [December 11, 2020, 1:31am UTC](https://meta.discourse.org/t/skipped-email-reasons/172872 "2020-12-11T01:31:33Z")
In the Skipped Email Logs I am seeing the Skipped Reason as being ‘post has been deleted’. I cannot find any documentation on this. Someone has suggested that this could be due to a post being edited before all of the n… --- ## [Who's online cards under header](https://meta.discourse.org/t/whos-online-cards-under-header/172939)
**Author:** [@agf1997](https://meta.discourse.org/u/agf1997)\ **Replies:** 0\ **Last updated:** [December 11, 2020, 12:51am UTC](https://meta.discourse.org/t/whos-online-cards-under-header/172939 "2020-12-11T00:51:16Z")
Not sure what happened but my whos online plugin cards are hiding behind my header. Any thoughts on why that might be? Thanks --- ## [Looking for doc to connect discourse with digital ocean spaces](https://meta.discourse.org/t/looking-for-doc-to-connect-discourse-with-digital-ocean-spaces/172917)
**Author:** [@Pierre](https://meta.discourse.org/u/Pierre)\ **Replies:** 6\ **Last updated:** [December 10, 2020, 11:06pm UTC](https://meta.discourse.org/t/looking-for-doc-to-connect-discourse-with-digital-ocean-spaces/172917 "2020-12-10T23:06:31Z")
Search led me to this topic Then I went to this topic I’m confused as to how the settings are handled @Falco mentions to add the following configuration to the app.yml after\_assets\_precompile: - exec: c… --- ## [Anyone invite with must approve enabled](https://meta.discourse.org/t/anyone-invite-with-must-approve-enabled/172929)
**Author:** [@codechef](https://meta.discourse.org/u/codechef)\ **Replies:** 0\ **Last updated:** [December 10, 2020, 9:51pm UTC](https://meta.discourse.org/t/anyone-invite-with-must-approve-enabled/172929 "2020-12-10T21:51:11Z")
What is the best way to allow any user, regardless of trust level, to recommend that their co-worker sign up in a private must\_approve\_users forum? We have specific membership criteria so every new account must be approv… --- ## [Send an invite to a user but complete their profile programmatically](https://meta.discourse.org/t/send-an-invite-to-a-user-but-complete-their-profile-programmatically/171227)
**Author:** [@eatcodetravel](https://meta.discourse.org/u/eatcodetravel)\ **Replies:** 9\ **Last updated:** [December 10, 2020, 8:58pm UTC](https://meta.discourse.org/t/send-an-invite-to-a-user-but-complete-their-profile-programmatically/171227 "2020-12-10T20:58:25Z")
Hello! We are sending a Discourse invite to our users once they create an account on our app. We already have their name and custom fields we require for our community, but the user has to type these again on Discourse. … --- ## [Problem with email notifications](https://meta.discourse.org/t/problem-with-email-notifications/172875)
**Author:** [@peteratkins](https://meta.discourse.org/u/peteratkins)\ **Replies:** 1\ **Last updated:** [December 10, 2020, 6:23pm UTC](https://meta.discourse.org/t/problem-with-email-notifications/172875 "2020-12-10T18:23:50Z")
Can anyone think of a reason that a user would receive email notifications for all replies to a post and not a notification for the original post. Many thanks Peter --- ## [Renaming uploaded files](https://meta.discourse.org/t/renaming-uploaded-files/172854)
**Author:** [@robbie.morrison](https://meta.discourse.org/u/robbie.morrison)\ **Replies:** 10\ **Last updated:** [December 10, 2020, 5:18pm UTC](https://meta.discourse.org/t/renaming-uploaded-files/172854 "2020-12-10T17:18:37Z")
I have recently been uploading PDF files of academic presentations (to this topic on seasonal climate forecasting as it happens). The file naming convention I utilize is: 0000-leadauthor-\[etal-\]title-title-title.pdf S… --- ## [OAuth 2 and other discourse sites?](https://meta.discourse.org/t/oauth-2-and-other-discourse-sites/172851)
**Author:** [@Joshua\_Kogan](https://meta.discourse.org/u/Joshua_Kogan)\ **Replies:** 5\ **Last updated:** [December 10, 2020, 2:55pm UTC](https://meta.discourse.org/t/oauth-2-and-other-discourse-sites/172851 "2020-12-10T14:55:47Z")
Hi there. I plan on starting a site that will have some user overlap with an already-existing discourse site. I’d like for my visitors to be able to create accounts with their creds from the other discourse site. How … --- ## [A few questions about batch moving or deleting topics](https://meta.discourse.org/t/a-few-questions-about-batch-moving-or-deleting-topics/88520)
**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\ **Replies:** 3\ **Last updated:** [December 10, 2020, 1:43pm UTC](https://meta.discourse.org/t/a-few-questions-about-batch-moving-or-deleting-topics/88520 "2020-12-10T13:43:58Z")
Hi. I’ve imported data from a phpbb and I’m reworking all the categories. How do I move or delete all the topics from: One category (well I’m aware of Topic.where(category\_id: XX).update\_all(category\_id: YY) but I don… --- ## [Custom JS script in theme component not loading](https://meta.discourse.org/t/custom-js-script-in-theme-component-not-loading/172843)
**Author:** [@Leticia\_Escanciano](https://meta.discourse.org/u/Leticia_Escanciano)\ **Replies:** 1\ **Last updated:** [December 10, 2020, 9:56am UTC](https://meta.discourse.org/t/custom-js-script-in-theme-component-not-loading/172843 "2020-12-10T09:56:33Z")
Hi! I’m trying to load a custom script in the \ tag, but it’s not working. I’ve tried to added the src to CSP following this guide but no luck. Anyone could give me a hand? Maybe I’m missing some extra config? … --- ## [Let users hide from other users](https://meta.discourse.org/t/let-users-hide-from-other-users/102488)
**Author:** [@PatrickH](https://meta.discourse.org/u/PatrickH)\ **Replies:** 8\ **Last updated:** [December 10, 2020, 7:18am UTC](https://meta.discourse.org/t/let-users-hide-from-other-users/102488 "2020-12-10T07:18:42Z")
Is there a way to hide all your posts from a certain user ? or can this be a plugin ? --- ## [Moving a site that uses Discourse integrations for comments](https://meta.discourse.org/t/moving-a-site-that-uses-discourse-integrations-for-comments/172688)
**Author:** [@brobinson](https://meta.discourse.org/u/brobinson)\ **Replies:** 5\ **Last updated:** [December 10, 2020, 5:29am UTC](https://meta.discourse.org/t/moving-a-site-that-uses-discourse-integrations-for-comments/172688 "2020-12-10T05:29:12Z")
Hi All, I’m using discourse integrations to host comments for a blog located at a sub-domain, but want to move the blog to sub-url of the top-level domain. eg: currently the blog is at blog.somedomain.com but I wan… --- ## [New wordpress user = new discourse account](https://meta.discourse.org/t/new-wordpress-user-new-discourse-account/172233)
**Author:** [@Daniel\_Wallace](https://meta.discourse.org/u/Daniel_Wallace)\ **Replies:** 1\ **Last updated:** [December 9, 2020, 9:10am UTC](https://meta.discourse.org/t/new-wordpress-user-new-discourse-account/172233 "2020-12-09T09:10:36Z")
Basic question: I have installed the Wordpress plug in but I am confused by the options. I want new users of my wordpress site to be automatically given accounts in Discourse, with ideally the same credentials as my wor… --- ## [@mention from vanilla became plain text](https://meta.discourse.org/t/mention-from-vanilla-became-plain-text/172246)
**Author:** [@Christian\_Suntay](https://meta.discourse.org/u/Christian_Suntay)\ **Replies:** 3\ **Last updated:** [December 10, 2020, 2:08am UTC](https://meta.discourse.org/t/mention-from-vanilla-became-plain-text/172246 "2020-12-10T02:08:40Z")
how can i update the raw/cooked with @mention example: “hi @suntay44 how are you doing today?” the @suntay44 is plain text coming from vanilla. --- ## [Notify user of tag changes made to their topic](https://meta.discourse.org/t/notify-user-of-tag-changes-made-to-their-topic/172271)
**Author:** [@sunjam](https://meta.discourse.org/u/sunjam)\ **Replies:** 1\ **Last updated:** [December 10, 2020, 2:07am UTC](https://meta.discourse.org/t/notify-user-of-tag-changes-made-to-their-topic/172271 "2020-12-10T02:07:35Z")
Wondering if it is possible to notify a user of exact tag changes made to their topics by staff. Example notification they could receive as a private message reply: #help-wanted tag was added to your post. Currently u… --- ## [Firefox Video Mime Type Problem](https://meta.discourse.org/t/firefox-video-mime-type-problem/172391)
**Author:** [@geoff777](https://meta.discourse.org/u/geoff777)\ **Replies:** 1\ **Last updated:** [December 10, 2020, 1:55am UTC](https://meta.discourse.org/t/firefox-video-mime-type-problem/172391 "2020-12-10T01:55:25Z")
Hi I’m oneboxing Twitter feeds and all is well except for Firefox which won’t show the video. I get a mime type error placeholder. I double checked here on Meta and found this post. https://meta.discourse.org/t/how-to… --- ## [Discobot is spamming a user](https://meta.discourse.org/t/discobot-is-spamming-a-user/141517)
**Author:** [@Peter\_Galvin](https://meta.discourse.org/u/Peter_Galvin)\ **Replies:** 8\ **Last updated:** [December 9, 2020, 10:34pm UTC](https://meta.discourse.org/t/discobot-is-spamming-a-user/141517 "2020-12-09T22:34:48Z")
Any idea why discobot sent at least 4 of these to the same user over the course of a couple of days? Apparently even after the user replied with “skip”? discobot February 12 Hey @Deena, just checking in because I hav… --- ## [Email addresses with + signs are treated as errors](https://meta.discourse.org/t/email-addresses-with-signs-are-treated-as-errors/172804)
**Author:** [@Monte\_Kalisch](https://meta.discourse.org/u/Monte_Kalisch)\ **Replies:** 3\ **Last updated:** [December 9, 2020, 9:51pm UTC](https://meta.discourse.org/t/email-addresses-with-signs-are-treated-as-errors/172804 "2020-12-09T21:51:33Z")
I was just testing the bulk invite feature to see what the message was going to be to users and I used my personal Gmail email but added the + sign. The import failed as you can see below (I replaced my actual email addr… --- ## [Whitelist domain to stop user being banned](https://meta.discourse.org/t/whitelist-domain-to-stop-user-being-banned/107948)
**Author:** [@GrahameGrieve](https://meta.discourse.org/u/GrahameGrieve)\ **Replies:** 7\ **Last updated:** [December 9, 2020, 8:22pm UTC](https://meta.discourse.org/t/whitelist-domain-to-stop-user-being-banned/107948 "2020-12-09T20:22:45Z")
community.fhir.org is a discourse site for asking questions about Index - FHIR v5.0.0. As such, most questions refer directly to the site. Users are often banned as spammers for excessive external links because of their … --- ## [Restore problem: "Could no create unique index"](https://meta.discourse.org/t/restore-problem-could-no-create-unique-index/172754)
**Author:** [@Juste](https://meta.discourse.org/u/Juste)\ **Replies:** 2\ **Last updated:** [December 9, 2020, 8:07pm UTC](https://meta.discourse.org/t/restore-problem-could-no-create-unique-index/172754 "2020-12-09T20:07:35Z")
Hi. I am trying to restore the forum using the downloaded backup, but getting the following error: ERROR: could not create unique index "index\_users\_on\_username\_lower"DETAIL: Key (username\_lower)=(alex) is duplicated. A… --- ## [Confused about remotely loaded javascript content](https://meta.discourse.org/t/confused-about-remotely-loaded-javascript-content/171770)
**Author:** [@Jim\_Starkweather](https://meta.discourse.org/u/Jim_Starkweather)\ **Replies:** 11\ **Last updated:** [December 9, 2020, 7:52pm UTC](https://meta.discourse.org/t/confused-about-remotely-loaded-javascript-content/171770 "2020-12-09T19:52:26Z")
Okay… still on my quest to get my adserver to display on Discourse. I ran across this mystery that I can’t figure out. Using the theme editing feature I have added my script request to both \ and ‘footer’. If adde… --- ## [Latest Firefox messing with SSO URL](https://meta.discourse.org/t/latest-firefox-messing-with-sso-url/172694)
**Author:** [@Vaping\_Community](https://meta.discourse.org/u/Vaping_Community)\ **Replies:** 7\ **Last updated:** [December 9, 2020, 7:51pm UTC](https://meta.discourse.org/t/latest-firefox-messing-with-sso-url/172694 "2020-12-09T19:51:41Z")
Browser: Firefox 83.0 (64-bit) SSO works fine in chrome using the PHP script found on this forum but on Firefox it adds an == before &sig, anyone know what might cause that? session/sso\_provider?sso=bm9uY2U9MmE4YmE2Nm… --- ## [Advice on Installing Plugins](https://meta.discourse.org/t/advice-on-installing-plugins/155496)
**Author:** [@nap](https://meta.discourse.org/u/nap)\ **Replies:** 5\ **Last updated:** [June 22, 2020, 2:50am UTC](https://meta.discourse.org/t/advice-on-installing-plugins/155496 "2020-06-22T02:50:07Z")
I’m new to administering a Discourse forum, so pardon this question. I’m considering installing about 10 plugins listed at https://github.com/discourse/all-the-plugins/tree/master/plugins onto our new Discourse site. B… --- ## [Exclude users from using 2FA](https://meta.discourse.org/t/exclude-users-from-using-2fa/172739)
**Author:** [@reynsnivea](https://meta.discourse.org/u/reynsnivea)\ **Replies:** 2\ **Last updated:** [December 9, 2020, 10:57am UTC](https://meta.discourse.org/t/exclude-users-from-using-2fa/172739 "2020-12-09T10:57:52Z")
Hi, We use discourse. I enabled 2FA for all users. However, some users do not have a smartphone or really do not want to use 2FA. I want to grant the an exception but it seems that they cannot register when the enforce… [Previous page](https://meta.discourse.org/c/support/6.md?page=539) [Next page](https://meta.discourse.org/c/support/6.md?page=541)