# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=548

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 549

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## [\-1 replies even though I have imported Posts properly](https://meta.discourse.org/t/1-replies-even-though-i-have-imported-posts-properly/170272)

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**Author:** [@Christian\_Suntay](https://meta.discourse.org/u/Christian_Suntay)\
**Replies:** 17\
**Last updated:** [November 20, 2020, 5:09pm UTC](https://meta.discourse.org/t/1-replies-even-though-i-have-imported-posts-properly/170272 "2020-11-20T17:09:16Z")

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Here below are from Vanilla and imported to Discourse

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## [SEO issue with Google results](https://meta.discourse.org/t/seo-issue-with-google-results/158490)

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**Author:** [@ElForoViajero](https://meta.discourse.org/u/ElForoViajero)\
**Replies:** 2\
**Last updated:** [November 20, 2020, 4:22pm UTC](https://meta.discourse.org/t/seo-issue-with-google-results/158490 "2020-11-20T16:22:04Z")

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Hi there, I am developing my travel community elforoviajero.com with Discourse since a while and little by little is getting traction. I’ve the blog style component, as one of my intended monetization ways is to add in…

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## [How to associate a category with a group](https://meta.discourse.org/t/how-to-associate-a-category-with-a-group/170725)

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**Author:** [@gnuraph](https://meta.discourse.org/u/gnuraph)\
**Replies:** 4\
**Last updated:** [November 20, 2020, 2:22pm UTC](https://meta.discourse.org/t/how-to-associate-a-category-with-a-group/170725 "2020-11-20T14:22:58Z")

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Hi all, I’d like to promote a group to moderate a specific category. I’m seeing the following message in Group’s permissions tab: There are no categories associated with this group. How to make such link between gro…

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## [PWA closing after hide keyboard](https://meta.discourse.org/t/pwa-closing-after-hide-keyboard/170723)

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**Author:** [@Don](https://meta.discourse.org/u/Don)\
**Replies:** 2\
**Last updated:** [November 20, 2020, 2:17pm UTC](https://meta.discourse.org/t/pwa-closing-after-hide-keyboard/170723 "2020-11-20T14:17:38Z")

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Hello Everyone, One of our member report this issue when he hide the keyboard on composer the PWA is closing. Device: Xiaomi Mi Note 3 Is this really an issue? Can we do something with it? This is the only one rep…

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## [Emails - can I send to all or groups?](https://meta.discourse.org/t/emails-can-i-send-to-all-or-groups/170261)

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**Author:** [@Classic\_Kinder](https://meta.discourse.org/u/Classic_Kinder)\
**Replies:** 4\
**Last updated:** [November 20, 2020, 12:17pm UTC](https://meta.discourse.org/t/emails-can-i-send-to-all-or-groups/170261 "2020-11-20T12:17:48Z")

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I’d like to understand the email options to members. We are a new community and I am sending lots of private messages to help build engagement. It is working but now I would like to assign members to different groups an…

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## [Topic title truncated when adding a topic via link, because limit for oneboxes is applied instead of "max topic title length"](https://meta.discourse.org/t/topic-title-truncated-when-adding-a-topic-via-link-because-limit-for-oneboxes-is-applied-instead-of-max-topic-title-length/167740)

<div class="topic-metadata">

**Author:** [@Terrapop](https://meta.discourse.org/u/Terrapop)\
**Replies:** 4\
**Last updated:** [November 20, 2020, 10:14am UTC](https://meta.discourse.org/t/topic-title-truncated-when-adding-a-topic-via-link-because-limit-for-oneboxes-is-applied-instead-of-max-topic-title-length/167740 "2020-11-20T10:14:39Z")

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The same rule that is applied to onebox titles (max 80 chars) is applied to the Discourse topic title when creating a topic via a link. I’m fine with the truncation for the generated onebox in the body, but why truncate…

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## [Deactivate "building a community"](https://meta.discourse.org/t/deactivate-building-a-community/170714)

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**Author:** [@andxblink](https://meta.discourse.org/u/andxblink)\
**Replies:** 2\
**Last updated:** [November 20, 2020, 8:47am UTC](https://meta.discourse.org/t/deactivate-building-a-community/170714 "2020-11-20T08:47:46Z")

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How can I deactivate the blue bar at the top “building a community” - we recommend 5 topics and 30… In my case, not only is the count probably wrong and it should probably be off already, but the whole idea of the messa…

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## [Similar Topics recommendation](https://meta.discourse.org/t/similar-topics-recommendation/170038)

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**Author:** [@Krishna\_Rao\_Chintu](https://meta.discourse.org/u/Krishna_Rao_Chintu)\
**Replies:** 2\
**Last updated:** [November 20, 2020, 6:28am UTC](https://meta.discourse.org/t/similar-topics-recommendation/170038 "2020-11-20T06:28:53Z")

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I tried to enable similar topics recommendation in our on-premise setup. Still we are not able to see recommendation

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## [Show icon of the author of the topic on mobile (instead of last reply)](https://meta.discourse.org/t/show-icon-of-the-author-of-the-topic-on-mobile-instead-of-last-reply/170663)

<div class="topic-metadata">

**Author:** [@seeminglee](https://meta.discourse.org/u/seeminglee)\
**Replies:** 2\
**Last updated:** [November 20, 2020, 6:41am UTC](https://meta.discourse.org/t/show-icon-of-the-author-of-the-topic-on-mobile-instead-of-last-reply/170663 "2020-11-20T06:41:11Z")

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On mobile, is there a setting to display the icon of the author who has started the topic, instead of the author of the last reply? On desktop, you can see multiple people participating, so the implementation is fine: …

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## [I can't customize "like this post" text](https://meta.discourse.org/t/i-cant-customize-like-this-post-text/170650)

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**Author:** [@dan-barbulescu](https://meta.discourse.org/u/dan-barbulescu)\
**Replies:** 6\
**Last updated:** [November 20, 2020, 4:44am UTC](https://meta.discourse.org/t/i-cant-customize-like-this-post-text/170650 "2020-11-20T04:44:11Z")

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It’s localized, but all other post controls can be customized by admin (under js.post.controls), so I’m assuming this is a bug.

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## [How to open via internal IP?](https://meta.discourse.org/t/how-to-open-via-internal-ip/170456)

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**Author:** [@chiehpower](https://meta.discourse.org/u/chiehpower)\
**Replies:** 5\
**Last updated:** [November 20, 2020, 2:56am UTC](https://meta.discourse.org/t/how-to-open-via-internal-ip/170456 "2020-11-20T02:56:46Z")

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Dear experts, I really appreciate your contributions!! Currently I have successfully built the Discourse on local computer and I can open it by localhost:3000. It is so great including creating the topic, post somethin…

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## [What happens if you lose your 2FA?](https://meta.discourse.org/t/what-happens-if-you-lose-your-2fa/88451)

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**Author:** [@Garrick](https://meta.discourse.org/u/Garrick)\
**Replies:** 3\
**Last updated:** [May 25, 2018, 9:21pm UTC](https://meta.discourse.org/t/what-happens-if-you-lose-your-2fa/88451 "2018-05-25T21:21:55Z")

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If 2 factor is enabled, what happens if you lose your device or the phone gets reset? Can this be overridden by an admin to disable or reset it? Asking because recently i took my phone to be serviced and they reset the …

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## [How to host Discourse in China?](https://meta.discourse.org/t/how-to-host-discourse-in-china/170327)

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**Author:** [@xiasummer](https://meta.discourse.org/u/xiasummer)\
**Replies:** 6\
**Last updated:** [November 20, 2020, 1:30am UTC](https://meta.discourse.org/t/how-to-host-discourse-in-china/170327 "2020-11-20T01:30:06Z")

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I tried on VPS in China. But always, my server cannot connect to “github.com”, and usually cannot connect to ruby, etc. How should I build discourse in China? Can I simply copy the full folder to a VPS in China? I’v…

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## [What can user groups be used for?](https://meta.discourse.org/t/what-can-user-groups-be-used-for/170280)

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**Author:** [@roemer](https://meta.discourse.org/u/roemer)\
**Replies:** 4\
**Last updated:** [November 19, 2020, 11:05pm UTC](https://meta.discourse.org/t/what-can-user-groups-be-used-for/170280 "2020-11-19T23:05:02Z")

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Hi everyone, I understand that I can create user groups and configure the visibility and the access of this group. Can these users then have an internal private communication thread? Is there an overview for which purp…

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## [Adsense stops showing ads](https://meta.discourse.org/t/adsense-stops-showing-ads/170529)

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**Author:** [@X\_Code](https://meta.discourse.org/u/X_Code)\
**Replies:** 4\
**Last updated:** [November 19, 2020, 10:55pm UTC](https://meta.discourse.org/t/adsense-stops-showing-ads/170529 "2020-11-19T22:55:02Z")

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My website https://1o24bbs.com/ has been running ads fine for two years. But it stopped this morning. I see that adsense plugin is using iframe which may be an issue. I don’t see any console error or network traffic e…

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## [Purpose of Cookie '\_t'](https://meta.discourse.org/t/purpose-of-cookie-t/170629)

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**Author:** [@nstoecki42](https://meta.discourse.org/u/nstoecki42)\
**Replies:** 1\
**Last updated:** [November 19, 2020, 4:48pm UTC](https://meta.discourse.org/t/purpose-of-cookie-t/170629 "2020-11-19T16:48:06Z")

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Hi there, can anyone tell me what is the purpose of the \_t cookie? It is also fine if you can point me towards relevant information about this! Thanks in advance! Kind Regards Nico

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## [Can you earn regular status back after suspension?](https://meta.discourse.org/t/can-you-earn-regular-status-back-after-suspension/42040)

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**Author:** [@EJGamerCake](https://meta.discourse.org/u/EJGamerCake)\
**Replies:** 42\
**Last updated:** [May 25, 2018, 4:57pm UTC](https://meta.discourse.org/t/can-you-earn-regular-status-back-after-suspension/42040 "2018-05-25T16:57:52Z")

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I was suspended on a discourse hosted forum, and I was wondering if I would ever be able to earn the status back ever again? Obviously not now as I’m not trusted on the forum, but ever in the foreseeable future? Or is my…

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## [Issue with a newly created category due to accent character in category name](https://meta.discourse.org/t/issue-with-a-newly-created-category-due-to-accent-character-in-category-name/170370)

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**Author:** [@aminerj](https://meta.discourse.org/u/aminerj)\
**Replies:** 3\
**Last updated:** [November 18, 2020, 11:43pm UTC](https://meta.discourse.org/t/issue-with-a-newly-created-category-due-to-accent-character-in-category-name/170370 "2020-11-18T23:43:58Z")

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Hi all, I am having trouble with newly created category. I don’t know if the problem came from the large image I set as a background or the name of the category (I used a french accent Matériel in the name). Now, the p…

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## [Google Auth to only invited users](https://meta.discourse.org/t/google-auth-to-only-invited-users/88147)

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**Author:** [@stevelarsen](https://meta.discourse.org/u/stevelarsen)\
**Replies:** 4\
**Last updated:** [November 18, 2020, 10:44pm UTC](https://meta.discourse.org/t/google-auth-to-only-invited-users/88147 "2020-11-18T22:44:15Z")

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We want to have the only way to login via Google Auth but we also need to not allow anyone in our domain to get access. We need to add their email and the permissions they need and then they can logins using Google Auth.…

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## [How "safe" is running Discourse on your own without server security knowledge](https://meta.discourse.org/t/how-safe-is-running-discourse-on-your-own-without-server-security-knowledge/170527)

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**Author:** [@thibault](https://meta.discourse.org/u/thibault)\
**Replies:** 4\
**Last updated:** [November 18, 2020, 8:58pm UTC](https://meta.discourse.org/t/how-safe-is-running-discourse-on-your-own-without-server-security-knowledge/170527 "2020-11-18T20:58:46Z")

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Hi! I have some experience with hosting a website with Digital Ocean, but I’m no server administrator or cyber security expert at all. However, I am completely paranoid about server security. So i was wondering: how sa…

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## [+ New Topic not showing to admin](https://meta.discourse.org/t/new-topic-not-showing-to-admin/170392)

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**Author:** [@absi](https://meta.discourse.org/u/absi)\
**Replies:** 11\
**Last updated:** [November 18, 2020, 7:39pm UTC](https://meta.discourse.org/t/new-topic-not-showing-to-admin/170392 "2020-11-18T19:39:34Z")

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Suddenly I can no longer see the + New Topic button (when logged in as admin). But as a normal user I see it. Any ideas what happened?

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## [Uploading backup failing](https://meta.discourse.org/t/uploading-backup-failing/170470)

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**Author:** [@akapetzoglou1](https://meta.discourse.org/u/akapetzoglou1)\
**Replies:** 4\
**Last updated:** [November 18, 2020, 6:00pm UTC](https://meta.discourse.org/t/uploading-backup-failing/170470 "2020-11-18T18:00:51Z")

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Hey all! I am trying to upload a backup (which I’ve also used before without problems) but I now I get 502 bad gateway. Is my backup not usable any more ?

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## [504 AUTH command used when not advertised](https://meta.discourse.org/t/504-auth-command-used-when-not-advertised/170443)

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**Author:** [@vWebDev](https://meta.discourse.org/u/vWebDev)\
**Replies:** 1\
**Last updated:** [November 18, 2020, 5:31pm UTC](https://meta.discourse.org/t/504-auth-command-used-when-not-advertised/170443 "2020-11-18T17:31:00Z")

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I’ve just installed Discourse on a fresh Ubuntu 20.04LTS install as per the 30 min install guide on github. I’ve setup an email account on a cPanel host I use, which I can send/receive email from. However, when Discour…

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## [Old Postgres on Docker Image with two containers: web and data](https://meta.discourse.org/t/old-postgres-on-docker-image-with-two-containers-web-and-data/170503)

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**Author:** [@stuts](https://meta.discourse.org/u/stuts)\
**Replies:** 9\
**Last updated:** [November 18, 2020, 4:42pm UTC](https://meta.discourse.org/t/old-postgres-on-docker-image-with-two-containers-web-and-data/170503 "2020-11-18T16:42:38Z")

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Hi All, I’m stuck trying to upgrade a docker Discourse instance. I get the following error when I attempt to rebuild, bootstrap or in any other way setup the container: I, \[2020-11-18T15:23:37.357104 #1\] INFO -- : \> c…

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## [CSS/HTML editor disappeared](https://meta.discourse.org/t/css-html-editor-disappeared/170509)

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**Author:** [@uisa](https://meta.discourse.org/u/uisa)\
**Replies:** 1\
**Last updated:** [November 18, 2020, 4:35pm UTC](https://meta.discourse.org/t/css-html-editor-disappeared/170509 "2020-11-18T16:35:29Z")

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I used some plugin and components on Material Design Theme but I find CSS/HTML editor disappeared How can I do to solve this situation？ :pensive: my plugin List:

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## [Referencing Image SCSS variables in the JS of a Theme Component](https://meta.discourse.org/t/referencing-image-scss-variables-in-the-js-of-a-theme-component/170475)

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**Author:** [@welburn](https://meta.discourse.org/u/welburn)\
**Replies:** 1\
**Last updated:** [November 18, 2020, 2:21pm UTC](https://meta.discourse.org/t/referencing-image-scss-variables-in-the-js-of-a-theme-component/170475 "2020-11-18T14:21:13Z")

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Hello All, I would like to reference the SCSS variables assigned to the images uploaded to a theme component in the header.html - more specifically inside the createWidget function. Is this at all possible? Thanks in a…

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## ['System' user disabled remote image downloading, not sure why](https://meta.discourse.org/t/system-user-disabled-remote-image-downloading-not-sure-why/170357)

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**Author:** [@bartv](https://meta.discourse.org/u/bartv)\
**Replies:** 2\
**Last updated:** [November 18, 2020, 9:01am UTC](https://meta.discourse.org/t/system-user-disabled-remote-image-downloading-not-sure-why/170357 "2020-11-18T09:01:54Z")

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Hi, I realised our installation wasn’t downloading remote images anymore, and I found the following in our logs: We had no shortage of storage space at that time, so what other conditions would trigger this?

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## [What are the implications of letting oauth2 users change their email addresses?](https://meta.discourse.org/t/what-are-the-implications-of-letting-oauth2-users-change-their-email-addresses/170371)

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**Author:** [@mattdm](https://meta.discourse.org/u/mattdm)\
**Replies:** 16\
**Last updated:** [November 18, 2020, 2:34am UTC](https://meta.discourse.org/t/what-are-the-implications-of-letting-oauth2-users-change-their-email-addresses/170371 "2020-11-18T02:34:05Z")

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We are using oauth2 to keep user accounts synced to Fedora accounts. One user has noted that she does not want to interact with Discourse using that same email, for $REASONS. What are the implications of letting users ch…

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## [How to make pinned items have less text underneath them](https://meta.discourse.org/t/how-to-make-pinned-items-have-less-text-underneath-them/170425)

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**Author:** [@CaptainZac](https://meta.discourse.org/u/CaptainZac)\
**Replies:** 14\
**Last updated:** [November 18, 2020, 1:38am UTC](https://meta.discourse.org/t/how-to-make-pinned-items-have-less-text-underneath-them/170425 "2020-11-18T01:38:50Z")

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How can I make it so that the items that I pin Globally have less text under them. They take up a lot of space on the page, and I want to leave some space open so people don’t have to scroll through the pinned Topics eve…

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## [New user signup webhook and GDPR](https://meta.discourse.org/t/new-user-signup-webhook-and-gdpr/88338)

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**Author:** [@AMP](https://meta.discourse.org/u/AMP)\
**Replies:** 2\
**Last updated:** [May 25, 2018, 12:25am UTC](https://meta.discourse.org/t/new-user-signup-webhook-and-gdpr/88338 "2018-05-25T00:25:02Z")

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I’ve been lurking here for a bit as I’ve been setting up a Discourse forum, but I’m not completely certain of the forum structure to be sure that this is the right place for this post. Please move if needed. GDPR is a h…

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