# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=549

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 550

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## [Character Bio Limit](https://meta.discourse.org/t/character-bio-limit/170389)

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**Author:** [@Samir\_Faci](https://meta.discourse.org/u/Samir_Faci)\
**Replies:** 5\
**Last updated:** [November 18, 2020, 12:05am UTC](https://meta.discourse.org/t/character-bio-limit/170389 "2020-11-18T00:05:06Z")

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I have a user that asked to up the character limit for his Bio beyond 3000 characters. (About Me/ Bio). I couldn’t find a setting to change that value. Is that exposed anywhere?

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## [How to add users to the group when registering](https://meta.discourse.org/t/how-to-add-users-to-the-group-when-registering/170388)

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**Author:** [@Eduardo\_Braga](https://meta.discourse.org/u/Eduardo_Braga)\
**Replies:** 3\
**Last updated:** [November 17, 2020, 11:28pm UTC](https://meta.discourse.org/t/how-to-add-users-to-the-group-when-registering/170388 "2020-11-17T23:28:33Z")

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I would like to know if it is possible to add a list on the registration page to allow the user to choose their group. example: Which country do you live? in the checkbox displayed the groups that I select for him to …

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## [Change sticky note emoji to font awesome icon without disabling emoji](https://meta.discourse.org/t/change-sticky-note-emoji-to-font-awesome-icon-without-disabling-emoji/170292)

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**Author:** [@ondrej](https://meta.discourse.org/u/ondrej)\
**Replies:** 0\
**Last updated:** [November 16, 2020, 6:45pm UTC](https://meta.discourse.org/t/change-sticky-note-emoji-to-font-awesome-icon-without-disabling-emoji/170292 "2020-11-16T18:45:18Z")

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Hi, As you have probably guessed by the title I am wondering how to change the emoji to the font awesome icon sticky-note I have seen the change post via API topic Dax created but I can’t seem to get it working. Is i…

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## [New users can't post more than 2 links - URLs/links in logs](https://meta.discourse.org/t/new-users-cant-post-more-than-2-links-urls-links-in-logs/170364)

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**Author:** [@MatthewGrovesCouchba](https://meta.discourse.org/u/MatthewGrovesCouchba)\
**Replies:** 3\
**Last updated:** [November 17, 2020, 5:24pm UTC](https://meta.discourse.org/t/new-users-cant-post-more-than-2-links-urls-links-in-logs/170364 "2020-11-17T17:24:27Z")

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Hello, In some questions, users want to post log entries when they ask questions. These log entries can contain URLs. In a recent case, a user got a message “new users can’t post more than 2 links”. So this could turn p…

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## [Upgrade ends with FAILED TO BOOTSTRAP](https://meta.discourse.org/t/upgrade-ends-with-failed-to-bootstrap/170326)

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**Author:** [@nesnera](https://meta.discourse.org/u/nesnera)\
**Replies:** 4\
**Last updated:** [November 17, 2020, 3:09pm UTC](https://meta.discourse.org/t/upgrade-ends-with-failed-to-bootstrap/170326 "2020-11-17T15:09:47Z")

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I tried unsuccessfully to upgrade. Any advice? DISCOURSE DOCTOR output

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## [Being Cautious: Database backup + restore process when testing things](https://meta.discourse.org/t/being-cautious-database-backup-restore-process-when-testing-things/135716)

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**Author:** [@mreach](https://meta.discourse.org/u/mreach)\
**Replies:** 8\
**Last updated:** [November 17, 2020, 3:27pm UTC](https://meta.discourse.org/t/being-cautious-database-backup-restore-process-when-testing-things/135716 "2020-11-17T15:27:37Z")

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I’m about to test a process of importing a boatload of content, but want to make sure I can revert properly in case things go sideways on me. I run an external PostgreSQL instance, so my thought is that I don’t really n…

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## [Incorrect number of users in the groups overview](https://meta.discourse.org/t/incorrect-number-of-users-in-the-groups-overview/169968)

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**Author:** [@GuidoD](https://meta.discourse.org/u/GuidoD)\
**Replies:** 5\
**Last updated:** [November 17, 2020, 2:28pm UTC](https://meta.discourse.org/t/incorrect-number-of-users-in-the-groups-overview/169968 "2020-11-17T14:28:51Z")

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somehow the numbers shown in the groups overview for the trust levels 0-4 are wrong (too high) We do only currently have 439 user (plus system and discobot). (we had more users in the past) But the group overview does …

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## [How do I archive (or close) a topic without bumping it?](https://meta.discourse.org/t/how-do-i-archive-or-close-a-topic-without-bumping-it/170313)

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**Author:** [@sunjam](https://meta.discourse.org/u/sunjam)\
**Replies:** 1\
**Last updated:** [November 17, 2020, 9:49am UTC](https://meta.discourse.org/t/how-do-i-archive-or-close-a-topic-without-bumping-it/170313 "2020-11-17T09:49:14Z")

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Continuing the discussion from Unlisted topics: Making them more useful: I’m trying to edit an expired event and how it has bumped back up to the top of recent topics because I attempted to archive. Not my intention. …

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## [Lvl 1 user unable to create and edit Wiki Event topics](https://meta.discourse.org/t/lvl-1-user-unable-to-create-and-edit-wiki-event-topics/170320)

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**Author:** [@sunjam](https://meta.discourse.org/u/sunjam)\
**Replies:** 0\
**Last updated:** [November 17, 2020, 1:17am UTC](https://meta.discourse.org/t/lvl-1-user-unable-to-create-and-edit-wiki-event-topics/170320 "2020-11-17T01:17:18Z")

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Running Discourse Docker containers with testspass 2.6.0beta5 /admin/site\_settings/category/all\_results?filter=wiki Attempting to edit an Event topic I’ve converted into a wiki page. @trust\_level\_1 User sees Curre…

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## [Pin automatically removed?](https://meta.discourse.org/t/pin-automatically-removed/88331)

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**Author:** [@coolstart](https://meta.discourse.org/u/coolstart)\
**Replies:** 7\
**Last updated:** [May 24, 2018, 2:43pm UTC](https://meta.discourse.org/t/pin-automatically-removed/88331 "2018-05-24T14:43:59Z")

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I found weird stuff. I pinned the topic on the top and I read it then the pin automatically unlocked, the topic not on the top anymore. (logged in as admin) But the topic still pinned on top if I visit as non registere…

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## [Moderation on TL4 users](https://meta.discourse.org/t/moderation-on-tl4-users/170290)

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**Author:** [@Deyner\_López](https://meta.discourse.org/u/Deyner_L%C3%B3pez)\
**Replies:** 4\
**Last updated:** [November 16, 2020, 9:44pm UTC](https://meta.discourse.org/t/moderation-on-tl4-users/170290 "2020-11-16T21:44:13Z")

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Hi! When you read the title of this thread you maybe will be surprised but i guess this is an specific use case. Our forum community.pynk.io belongs to an UK Company which is going to be regulated by some Financial Reg…

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## [Question about the email address domain used by Discourse](https://meta.discourse.org/t/question-about-the-email-address-domain-used-by-discourse/170301)

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**Author:** [@mk0r](https://meta.discourse.org/u/mk0r)\
**Replies:** 2\
**Last updated:** [November 16, 2020, 9:16pm UTC](https://meta.discourse.org/t/question-about-the-email-address-domain-used-by-discourse/170301 "2020-11-16T21:16:32Z")

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Hi, I am getting ready to create a Discourse installation and am trying to plan ahead so I don’t have to backtrack. I am leaning toward installing Discourse on a domain example.com instead of the common subdomain.exampl…

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## [Disable "Automatic About page when creating a new Category"](https://meta.discourse.org/t/disable-automatic-about-page-when-creating-a-new-category/107601)

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**Author:** [@Viki](https://meta.discourse.org/u/Viki)\
**Replies:** 7\
**Last updated:** [November 16, 2020, 9:06pm UTC](https://meta.discourse.org/t/disable-automatic-about-page-when-creating-a-new-category/107601 "2020-11-16T21:06:28Z")

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Hello, Is there a way to disable or delete automatically generating about page whenever creating a new category?

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## [Failed to rebuild: no such file /usr/local/etc/ImageMagick-6/policy.xml](https://meta.discourse.org/t/failed-to-rebuild-no-such-file-usr-local-etc-imagemagick-6-policy-xml/170016)

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**Author:** [@nyaru](https://meta.discourse.org/u/nyaru)\
**Replies:** 3\
**Last updated:** [November 16, 2020, 5:08pm UTC](https://meta.discourse.org/t/failed-to-rebuild-no-such-file-usr-local-etc-imagemagick-6-policy-xml/170016 "2020-11-16T17:08:18Z")

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Hi, I tried to update discourse with ./launcher rebuild app refer from Manually update Discourse and Docker image to latest But I got failure about ENOENT. I did below commands to improve this situation. dpkg-reconf…

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## [IP logging on my site](https://meta.discourse.org/t/ip-logging-on-my-site/170213)

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**Author:** [@Bit0101](https://meta.discourse.org/u/Bit0101)\
**Replies:** 5\
**Last updated:** [November 16, 2020, 4:49pm UTC](https://meta.discourse.org/t/ip-logging-on-my-site/170213 "2020-11-16T16:49:01Z")

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Hello! I am having an issue with my forums, and I wouldn’t like for any IP to be logged any time an user logs in, could someone instruct me how to do this?

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## [Edit SMTP username](https://meta.discourse.org/t/edit-smtp-username/91013)

<div class="topic-metadata">

**Author:** [@tyraniczar](https://meta.discourse.org/u/tyraniczar)\
**Replies:** 19\
**Last updated:** [November 16, 2020, 3:27pm UTC](https://meta.discourse.org/t/edit-smtp-username/91013 "2020-11-16T15:27:46Z")

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Hey all, I’ve tried running both: /containers/app.yml and ./discourse-setup to fix my SMTP username but neither seem to work for me and instead send me to the attached error page. What am I doing wrong?

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## [Removing the topic-map (revisited)](https://meta.discourse.org/t/removing-the-topic-map-revisited/170254)

<div class="topic-metadata">

**Author:** [@REALITY](https://meta.discourse.org/u/REALITY)\
**Replies:** 1\
**Last updated:** [November 16, 2020, 10:23am UTC](https://meta.discourse.org/t/removing-the-topic-map-revisited/170254 "2020-11-16T10:23:22Z")

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Hi, I hope someone can help, i’m trying to remove the Topic-map. I’ve tried this and the button has gone but not the main body of it…am I missing something? .topic-map section { display: none; } .topi…

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## [Create account only for e-mails registred in my external database](https://meta.discourse.org/t/create-account-only-for-e-mails-registred-in-my-external-database/170015)

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**Author:** [@Habib.ELGHOUL](https://meta.discourse.org/u/Habib.ELGHOUL)\
**Replies:** 5\
**Last updated:** [November 16, 2020, 1:46pm UTC](https://meta.discourse.org/t/create-account-only-for-e-mails-registred-in-my-external-database/170015 "2020-11-16T13:46:53Z")

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I want only registered people on my external website to create an account in my discourse forum. I don’t think that i can use SSO API because my website doesn’t contain authentication, it is just registration in sql data…

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## [Create a permanent 'invite' link?](https://meta.discourse.org/t/create-a-permanent-invite-link/169595)

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**Author:** [@jas](https://meta.discourse.org/u/jas)\
**Replies:** 2\
**Last updated:** [November 16, 2020, 11:11am UTC](https://meta.discourse.org/t/create-a-permanent-invite-link/169595 "2020-11-16T11:11:40Z")

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My community is ‘hidden’, only available to members who sign-up for a monthly membership programme I run. Is there a way I can create one permanent invite link? I am currently sending out ‘welcome emails’ with a separa…

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## [Banner-type content for each category](https://meta.discourse.org/t/banner-type-content-for-each-category/75524)

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**Author:** [@alehandrof](https://meta.discourse.org/u/alehandrof)\
**Replies:** 15\
**Last updated:** [November 16, 2020, 9:52am UTC](https://meta.discourse.org/t/banner-type-content-for-each-category/75524 "2020-11-16T09:52:54Z")

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Can anyone suggest how the Unbounce community is doing this: You can see the live page here:

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## [Share sign-up and login between Discourse and site?](https://meta.discourse.org/t/share-sign-up-and-login-between-discourse-and-site/170195)

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**Author:** [@Openmind](https://meta.discourse.org/u/Openmind)\
**Replies:** 5\
**Last updated:** [November 16, 2020, 9:10am UTC](https://meta.discourse.org/t/share-sign-up-and-login-between-discourse-and-site/170195 "2020-11-16T09:10:14Z")

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Hi, I have a discourse forum and a site. The site is built in Django and has a sign-up/account functionality. Is there any way to combine/unify both databases in such a way that users can sign up in one place and the ac…

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## [Timeout when restoring a backup](https://meta.discourse.org/t/timeout-when-restoring-a-backup/170103)

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**Author:** [@mmcc](https://meta.discourse.org/u/mmcc)\
**Replies:** 1\
**Last updated:** [November 16, 2020, 4:43am UTC](https://meta.discourse.org/t/timeout-when-restoring-a-backup/170103 "2020-11-16T04:43:59Z")

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I’m working on migrating a decently large Discourse installation from a single instance (3 years going strong!) to managed Digital Ocean databases and separate frontends. Everything is fine for the initial installation o…

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## [Is there a way to copy/use a (somewhat) shared color scheme?](https://meta.discourse.org/t/is-there-a-way-to-copy-use-a-somewhat-shared-color-scheme/170228)

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**Author:** [@Ryan\_N](https://meta.discourse.org/u/Ryan_N)\
**Replies:** 0\
**Last updated:** [November 16, 2020, 12:59am UTC](https://meta.discourse.org/t/is-there-a-way-to-copy-use-a-somewhat-shared-color-scheme/170228 "2020-11-16T00:59:25Z")

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I really like the 2018 color scheme contest layout submitted by @ mikechristopher called Stem. Is there a way to import or otherwise replicate this color layout? Sorry for my ridiculous question btw. ..after searching…

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## [Disable auto-scroll for certain topics?](https://meta.discourse.org/t/disable-auto-scroll-for-certain-topics/170204)

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**Author:** [@phixx](https://meta.discourse.org/u/phixx)\
**Replies:** 5\
**Last updated:** [November 15, 2020, 9:51pm UTC](https://meta.discourse.org/t/disable-auto-scroll-for-certain-topics/170204 "2020-11-15T21:51:53Z")

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Hi Discourse Community, is there an option for single topics, not to auto-scroll to the first unread answer? I have some topics, where the initial post gets updated regularly, and even if not updated, it contains the re…

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## [NoMethodError on docker run](https://meta.discourse.org/t/nomethoderror-on-docker-run/60927)

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**Author:** [@pmayer](https://meta.discourse.org/u/pmayer)\
**Replies:** 9\
**Last updated:** [November 15, 2020, 7:53am UTC](https://meta.discourse.org/t/nomethoderror-on-docker-run/60927 "2020-11-15T07:53:18Z")

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Hi guys, I must admit, that I’m not a docker guru… only doing baby steps. I’ve installed Discourse about a year ago for testing on a local server. But as you know, things for “testing” suddenly get addopted and used on …

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## ["Couldn't find IP Address for (my discourse forum link)"](https://meta.discourse.org/t/couldnt-find-ip-address-for-my-discourse-forum-link/170130)

<div class="topic-metadata">

**Author:** [@Bit0101](https://meta.discourse.org/u/Bit0101)\
**Replies:** 6\
**Last updated:** [November 15, 2020, 5:11pm UTC](https://meta.discourse.org/t/couldnt-find-ip-address-for-my-discourse-forum-link/170130 "2020-11-15T17:11:20Z")

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Hello! I’ve been having an issue, a friend of mine is trying to enter to my discourse forum, but when she tries to enter it says "This site can’t be reached, couldn’t find IP Address for (my discourse forum). I already c…

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## [Aws deployed discourse is fetching assets from database url](https://meta.discourse.org/t/aws-deployed-discourse-is-fetching-assets-from-database-url/164191)

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**Author:** [@Vijay\_Vantipalli](https://meta.discourse.org/u/Vijay_Vantipalli)\
**Replies:** 20\
**Last updated:** [November 15, 2020, 3:39pm UTC](https://meta.discourse.org/t/aws-deployed-discourse-is-fetching-assets-from-database-url/164191 "2020-11-15T15:39:27Z")

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Hi Team I am running disource on aws ecs. When I am trying to run the application, the console tab in browser is failing with the below urls. Did I miss any configuration change? Mixed Content: The page at ‘https://dis…

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## [Mailjet subdomain problem](https://meta.discourse.org/t/mailjet-subdomain-problem/170176)

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**Author:** [@Fxrce3987](https://meta.discourse.org/u/Fxrce3987)\
**Replies:** 1\
**Last updated:** [November 15, 2020, 3:36pm UTC](https://meta.discourse.org/t/mailjet-subdomain-problem/170176 "2020-11-15T15:36:00Z")

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My problem is as title says, a mailjet subdomain registration problem. Using my normal domain; midnitestudios.tk worked fine while setting up subdomain forum.midnitestudios.tk is not finding my TXT record. I don’t know…

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## [Add script before footer](https://meta.discourse.org/t/add-script-before-footer/109058)

<div class="topic-metadata">

**Author:** [@ElForoViajero](https://meta.discourse.org/u/ElForoViajero)\
**Replies:** 17\
**Last updated:** [November 15, 2020, 1:05pm UTC](https://meta.discourse.org/t/add-script-before-footer/109058 "2020-11-15T13:05:20Z")

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Hi, I found a website elfsight.com that basically allows you to use website widgets. I am still now playing and learning about coding and so on, so do not blameme. I would love to be able to include a instagram carous…

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## [Banner Alert incorrectly counting number of topics](https://meta.discourse.org/t/banner-alert-incorrectly-counting-number-of-topics/170078)

<div class="topic-metadata">

**Author:** [@Fraudoctor](https://meta.discourse.org/u/Fraudoctor)\
**Replies:** 7\
**Last updated:** [November 15, 2020, 2:28am UTC](https://meta.discourse.org/t/banner-alert-incorrectly-counting-number-of-topics/170078 "2020-11-15T02:28:47Z")

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Hello! I recently moved my discourse to a new server. But now I continue to get this banner which will not go away despite having many more than 5 topics. Any ideas on what could be causing this?!

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