# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=550

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 551

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## [How can I add Microsoft Clarity JS into Discourse?](https://meta.discourse.org/t/how-can-i-add-microsoft-clarity-js-into-discourse/170120)

<div class="topic-metadata">

**Author:** [@WordPressWP](https://meta.discourse.org/u/WordPressWP)\
**Replies:** 1\
**Last updated:** [November 14, 2020, 1:15pm UTC](https://meta.discourse.org/t/how-can-i-add-microsoft-clarity-js-into-discourse/170120 "2020-11-14T13:15:43Z")

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Microsoft Clarity is now Generally Available. Can I add clarity codes into Discourse?

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## [Staff action log types and subject: what do they mean?](https://meta.discourse.org/t/staff-action-log-types-and-subject-what-do-they-mean/170087)

<div class="topic-metadata">

**Author:** [@longhairedboy](https://meta.discourse.org/u/longhairedboy)\
**Replies:** 8\
**Last updated:** [November 14, 2020, 5:00am UTC](https://meta.discourse.org/t/staff-action-log-types-and-subject-what-do-they-mean/170087 "2020-11-14T05:00:07Z")

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Maybe my googling is just terrible, but i can’t find any documentation explaining exactly what the Staff Actions log actions and subjects mean. Could somebody please point me to that or post it here? Its all so very vag…

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## [Clarifications Regarding Deploying Discourse Docker Image on AWS ECS](https://meta.discourse.org/t/clarifications-regarding-deploying-discourse-docker-image-on-aws-ecs/170071)

<div class="topic-metadata">

**Author:** [@trying2survive](https://meta.discourse.org/u/trying2survive)\
**Replies:** 1\
**Last updated:** [November 13, 2020, 9:13pm UTC](https://meta.discourse.org/t/clarifications-regarding-deploying-discourse-docker-image-on-aws-ecs/170071 "2020-11-13T21:13:42Z")

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Hello, I have been trying to run the Discourse Docker image on ECS (container service in AWS) for more than a week already so I thought of reaching out here for advise. When trying on my standalone EC2 server, Discourse…

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## [Definition of avg\_time in topics table](https://meta.discourse.org/t/definition-of-avg-time-in-topics-table/88187)

<div class="topic-metadata">

**Author:** [@hross](https://meta.discourse.org/u/hross)\
**Replies:** 2\
**Last updated:** [May 23, 2018, 3:07pm UTC](https://meta.discourse.org/t/definition-of-avg-time-in-topics-table/88187 "2018-05-23T15:07:49Z")

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Hey there! I’m working on some SQL queries to show the value of some of our proactive how-to content. I am pulling fields from the topics table to show the number of reads etc. I see there is an avg\_time field and was w…

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## [How to disable "post unflag on edit"?](https://meta.discourse.org/t/how-to-disable-post-unflag-on-edit/169963)

<div class="topic-metadata">

**Author:** [@incapaz](https://meta.discourse.org/u/incapaz)\
**Replies:** 4\
**Last updated:** [November 13, 2020, 9:08pm UTC](https://meta.discourse.org/t/how-to-disable-post-unflag-on-edit/169963 "2020-11-13T21:08:29Z")

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In another discourse forum community im from, users are bypassing flags by editing their posts. If it’s a reply they just delete then undelete, or just change 1 character then add it back. I am admin for another discours…

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## [How to run Discourse in a subfolder?](https://meta.discourse.org/t/how-to-run-discourse-in-a-subfolder/170042)

<div class="topic-metadata">

**Author:** [@akapetzoglou1](https://meta.discourse.org/u/akapetzoglou1)\
**Replies:** 1\
**Last updated:** [November 13, 2020, 2:42pm UTC](https://meta.discourse.org/t/how-to-run-discourse-in-a-subfolder/170042 "2020-11-13T14:42:20Z")

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I want to run Discourse on a subpage like mydiscoursedomain.com/forum. The domain is clean, meaning it only has discourse on it. Usually I would have a something like a www directory with an index.html where I would add…

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## [Capturing chat and questions from Zoom webinars in Discourse](https://meta.discourse.org/t/capturing-chat-and-questions-from-zoom-webinars-in-discourse/297585)

<div class="topic-metadata">

**Author:** [@BIBI](https://meta.discourse.org/u/BIBI)\
**Replies:** 1\
**Last updated:** [November 13, 2020, 2:18pm UTC](https://meta.discourse.org/t/capturing-chat-and-questions-from-zoom-webinars-in-discourse/297585 "2020-11-13T14:18:04Z")

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Hi can you tell me how the zoom plugin envisages delegates on a webinar can use chat or raise questions. We’d ideally like all of that captured in discourse.

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## [Howto add a GAP between Categories](https://meta.discourse.org/t/howto-add-a-gap-between-categories/170030)

<div class="topic-metadata">

**Author:** [@hhlp](https://meta.discourse.org/u/hhlp)\
**Replies:** 2\
**Last updated:** [November 13, 2020, 12:31pm UTC](https://meta.discourse.org/t/howto-add-a-gap-between-categories/170030 "2020-11-13T12:31:18Z")

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I’ve had 7 Categories but there are separated by a fine underline that it almost invisible and I would like a little spaces between then to get more visibility and clearly respectively this is what i get and the arrow i…

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## [Change Storage Location](https://meta.discourse.org/t/change-storage-location/88136)

<div class="topic-metadata">

**Author:** [@Tyson](https://meta.discourse.org/u/Tyson)\
**Replies:** 4\
**Last updated:** [May 23, 2018, 2:28pm UTC](https://meta.discourse.org/t/change-storage-location/88136 "2018-05-23T14:28:00Z")

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I initially installed Discourse on a small server with limited storage capacity and now I’m running out of space. Long term, I will end up moving to a new server. Short term, is it possible to relocate my current storage…

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## [Unread messages blue numbers appearing in Latest lately (when they shouldn't)?](https://meta.discourse.org/t/unread-messages-blue-numbers-appearing-in-latest-lately-when-they-shouldnt/160933)

<div class="topic-metadata">

**Author:** [@Mevo](https://meta.discourse.org/u/Mevo)\
**Replies:** 20\
**Last updated:** [November 12, 2020, 11:22pm UTC](https://meta.discourse.org/t/unread-messages-blue-numbers-appearing-in-latest-lately-when-they-shouldnt/160933 "2020-11-12T23:22:39Z")

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This is very new (today ?) here on meta. I have a few topics in “latest” which have a blue number of unread messages (it was only for 1 message I believe), and I don’t see why. I wasn’t mentioned, and the topic is in “no…

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## [Webhook Paused - Failed Request - Worked before](https://meta.discourse.org/t/webhook-paused-failed-request-worked-before/132029)

<div class="topic-metadata">

**Author:** [@dylanh724](https://meta.discourse.org/u/dylanh724)\
**Replies:** 49\
**Last updated:** [November 12, 2020, 8:22pm UTC](https://meta.discourse.org/t/webhook-paused-failed-request-worked-before/132029 "2020-11-12T20:22:45Z")

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I’m getting this, suddenly, after working fine for a long time: No recent changes. I just clicked ‘retry’ while the forum was 100% up and nada, just +1’d the error.

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## [How can I achieve these header and footer customisations?](https://meta.discourse.org/t/how-can-i-achieve-these-header-and-footer-customisations/169975)

<div class="topic-metadata">

**Author:** [@hhlp](https://meta.discourse.org/u/hhlp)\
**Replies:** 1\
**Last updated:** [November 12, 2020, 8:05pm UTC](https://meta.discourse.org/t/how-can-i-achieve-these-header-and-footer-customisations/169975 "2020-11-12T20:05:14Z")

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something like this, on the TOP page: and footer like this: Is via theme, Can you point me in the right Directions? Regards.,

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## [My Discourse site is not loading due to misconfigured CSP](https://meta.discourse.org/t/my-discourse-site-is-not-loading-due-to-misconfigured-csp/169395)

<div class="topic-metadata">

**Author:** [@Jamie\_Liu1](https://meta.discourse.org/u/Jamie_Liu1)\
**Replies:** 9\
**Last updated:** [November 12, 2020, 3:25pm UTC](https://meta.discourse.org/t/my-discourse-site-is-not-loading-due-to-misconfigured-csp/169395 "2020-11-12T15:25:35Z")

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Hi there, I just upgraded my Safari browser to 14 and found that our forum doesn’t load fully on Safari 14 (Invisible Mode). Here is how the forum renders on the normal version of Safari 14: And here is how it looks…

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## [New private message button missing](https://meta.discourse.org/t/new-private-message-button-missing/169856)

<div class="topic-metadata">

**Author:** [@sbernhard](https://meta.discourse.org/u/sbernhard)\
**Replies:** 7\
**Last updated:** [November 12, 2020, 11:59am UTC](https://meta.discourse.org/t/new-private-message-button-missing/169856 "2020-11-12T11:59:13Z")

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In the messaging center (on which you see your inbox, sent items, etc) there is no button to create a “new message”. Only for moderator / admins this button exists. On the other side, the same user is able to create a n…

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## [Forwarding to Discourse container with nginx proxy\_pass and links from Discourse to host server](https://meta.discourse.org/t/forwarding-to-discourse-container-with-nginx-proxy-pass-and-links-from-discourse-to-host-server/169851)

<div class="topic-metadata">

**Author:** [@phixx](https://meta.discourse.org/u/phixx)\
**Replies:** 3\
**Last updated:** [November 12, 2020, 11:01am UTC](https://meta.discourse.org/t/forwarding-to-discourse-container-with-nginx-proxy-pass-and-links-from-discourse-to-host-server/169851 "2020-11-12T11:01:37Z")

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Hi Discouse Team, I am running an nginx server on my host machine and a pretty standard Discourse container in Docker. Basically, I have a small number of specific (http) folders served by the host nginx, and everything…

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## [Vanilla to Discourse Large Data Import (decreasing speed)](https://meta.discourse.org/t/vanilla-to-discourse-large-data-import-decreasing-speed/169337)

<div class="topic-metadata">

**Author:** [@Christian\_Suntay](https://meta.discourse.org/u/Christian_Suntay)\
**Replies:** 11\
**Last updated:** [November 12, 2020, 3:34am UTC](https://meta.discourse.org/t/vanilla-to-discourse-large-data-import-decreasing-speed/169337 "2020-11-12T03:34:20Z")

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We have 26gb of data dump from discourse 1.3million users 3million topics 21million posts our problem is we are importing at 500k/min but after a few minutes it decreases up to 2k/min

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## [Who is able to change 'faq'](https://meta.discourse.org/t/who-is-able-to-change-faq/166704)

<div class="topic-metadata">

**Author:** [@sbernhard](https://meta.discourse.org/u/sbernhard)\
**Replies:** 13\
**Last updated:** [November 12, 2020, 3:04am UTC](https://meta.discourse.org/t/who-is-able-to-change-faq/166704 "2020-11-12T03:04:29Z")

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FAQ / tos / privacy are pages of the author “system”. Who is able to change these pages? Or other question, is it possible that TL4 users are able to change the FAQ / tos / privacy? I guess this is possible if the auth…

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## [Auth0 Associated Accounts - how to connect existing account?](https://meta.discourse.org/t/auth0-associated-accounts-how-to-connect-existing-account/169892)

<div class="topic-metadata">

**Author:** [@ecv](https://meta.discourse.org/u/ecv)\
**Replies:** 0\
**Last updated:** [November 12, 2020, 2:16am UTC](https://meta.discourse.org/t/auth0-associated-accounts-how-to-connect-existing-account/169892 "2020-11-12T02:16:45Z")

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We installed Auth0. Now, we want to know how existing users (that signed up to our discourse instance with email/pw) can connect to Auth0. We expected there to be an option for this in user preferences \> “Associated Ac…

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## [Discourse install problem](https://meta.discourse.org/t/discourse-install-problem/169800)

<div class="topic-metadata">

**Author:** [@e-learning-109](https://meta.discourse.org/u/e-learning-109)\
**Replies:** 11\
**Last updated:** [November 12, 2020, 12:29am UTC](https://meta.discourse.org/t/discourse-install-problem/169800 "2020-11-12T00:29:02Z")

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Hi, I’m a new guy for install discourse .I am facing this problem . When this step I input command " ./disdourse-setup" my Terminal don’t show message "Ports 80 and 443 are free for use " then show this message "…

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## [Could not resolve host: github.com for SamSaffron/pups.git](https://meta.discourse.org/t/could-not-resolve-host-github-com-for-samsaffron-pups-git/32050)

<div class="topic-metadata">

**Author:** [@grumps](https://meta.discourse.org/u/grumps)\
**Replies:** 11\
**Last updated:** [November 12, 2020, 12:24am UTC](https://meta.discourse.org/t/could-not-resolve-host-github-com-for-samsaffron-pups-git/32050 "2020-11-12T00:24:12Z")

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Hi all - We’re enjoying discourse thus far. I’m having an issue with running a rebuild of the docker container. The container won’t rebuild because for some reason it can’t resolve github.com. I know the host system (d…

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## [Category-specific "new topic" email address/url in notification email?](https://meta.discourse.org/t/category-specific-new-topic-email-address-url-in-notification-email/169875)

<div class="topic-metadata">

**Author:** [@citizentools](https://meta.discourse.org/u/citizentools)\
**Replies:** 0\
**Last updated:** [November 11, 2020, 11:33pm UTC](https://meta.discourse.org/t/category-specific-new-topic-email-address-url-in-notification-email/169875 "2020-11-11T23:33:39Z")

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My discourse instance has multiple categories, and I’d like user notifications for category A to have links/email addresses to start new topics in A, those for cat B to start new topics in B, etc. I see how to create a c…

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## [Hide a topic for visitors only?](https://meta.discourse.org/t/hide-a-topic-for-visitors-only/169855)

<div class="topic-metadata">

**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 2\
**Last updated:** [November 11, 2020, 9:54pm UTC](https://meta.discourse.org/t/hide-a-topic-for-visitors-only/169855 "2020-11-11T21:54:16Z")

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We have a large political topic in our off-topic category. Our community is civilized, well-behaved and this topic is causing no issue (yet). However, if I’d like to hide this topic from the visitors but not from regist…

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## [Is it possible to embed EveryAction forms?](https://meta.discourse.org/t/is-it-possible-to-embed-everyaction-forms/169853)

<div class="topic-metadata">

**Author:** [@debryc](https://meta.discourse.org/u/debryc)\
**Replies:** 0\
**Last updated:** [November 11, 2020, 8:27pm UTC](https://meta.discourse.org/t/is-it-possible-to-embed-everyaction-forms/169853 "2020-11-11T20:27:44Z")

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EveryAction is a contact relationship manager and donation platform. I’m wondering if it’s possible to embed their forms onto Discourse posts. Contribution Form Example: Stop the Amazon Wildfires, Save the Parrots Embe…

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## [BBCode formatting issue when migrating from Vanilla to Discourse](https://meta.discourse.org/t/bbcode-formatting-issue-when-migrating-from-vanilla-to-discourse/169732)

<div class="topic-metadata">

**Author:** [@Christian\_Suntay](https://meta.discourse.org/u/Christian_Suntay)\
**Replies:** 10\
**Last updated:** [November 11, 2020, 1:10pm UTC](https://meta.discourse.org/t/bbcode-formatting-issue-when-migrating-from-vanilla-to-discourse/169732 "2020-11-11T13:10:22Z")

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There is some formatting issue. Data data is from Vanilla. I have bbcode installed. What am I missing?

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## [What is the Discourse User Agent for Onebox?](https://meta.discourse.org/t/what-is-the-discourse-user-agent-for-onebox/112281)

<div class="topic-metadata">

**Author:** [@benraay](https://meta.discourse.org/u/benraay)\
**Replies:** 5\
**Last updated:** [November 11, 2020, 9:58am UTC](https://meta.discourse.org/t/what-is-the-discourse-user-agent-for-onebox/112281 "2020-11-11T09:58:16Z")

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does discourse have as special user agent for crawling I need it when posting links from my site (angularJs) to serve SEO friendly content to it

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## [See results of a poll before its end](https://meta.discourse.org/t/see-results-of-a-poll-before-its-end/169804)

<div class="topic-metadata">

**Author:** [@roemer](https://meta.discourse.org/u/roemer)\
**Replies:** 1\
**Last updated:** [November 11, 2020, 7:43am UTC](https://meta.discourse.org/t/see-results-of-a-poll-before-its-end/169804 "2020-11-11T07:43:54Z")

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Dear Discourse community, we have set up a poll and when we created it, we decided that the results should only be visible after the poll ends. However, now we would like to see the results sooner. Can this be changed a…

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## [Is there a friendly way to address trust\_level\_0 all community members?](https://meta.discourse.org/t/is-there-a-friendly-way-to-address-trust-level-0-all-community-members/169577)

<div class="topic-metadata">

**Author:** [@aschrijver](https://meta.discourse.org/u/aschrijver)\
**Replies:** 2\
**Last updated:** [November 11, 2020, 6:53am UTC](https://meta.discourse.org/t/is-there-a-friendly-way-to-address-trust-level-0-all-community-members/169577 "2020-11-11T06:53:41Z")

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In rare occasions I want to address the entire community by using a mention in a new topic, or refer to them in a message. AFAIK this then should be done like this: Dear @trust\_level\_0 community, We have an important …

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## [Discourse SMTP Error](https://meta.discourse.org/t/discourse-smtp-error/169762)

<div class="topic-metadata">

**Author:** [@NamVr](https://meta.discourse.org/u/NamVr)\
**Replies:** 2\
**Last updated:** [November 11, 2020, 6:01am UTC](https://meta.discourse.org/t/discourse-smtp-error/169762 "2020-11-11T06:01:30Z")

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I dont know but why… cPanel SMTP never works with Discourse. Actually, I recently installed discourse on my brand new ubuntu vps. I have a cPanel server on a different dedicated server. cPanel SMTP settings always work …

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## [How to reorganize interactions layout under posts?](https://meta.discourse.org/t/how-to-reorganize-interactions-layout-under-posts/169656)

<div class="topic-metadata">

**Author:** [@incapaz](https://meta.discourse.org/u/incapaz)\
**Replies:** 8\
**Last updated:** [November 11, 2020, 12:35am UTC](https://meta.discourse.org/t/how-to-reorganize-interactions-layout-under-posts/169656 "2020-11-11T00:35:20Z")

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I was recently made an admin in a forum and am configuring it a bit. On devforum.roblox.com they are organized this way and honestly I’m used to it. A good portion of the target community of the forum I am admin on is…

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## [Change sharing image](https://meta.discourse.org/t/change-sharing-image/169766)

<div class="topic-metadata">

**Author:** [@radim\_zhor](https://meta.discourse.org/u/radim_zhor)\
**Replies:** 0\
**Last updated:** [November 10, 2020, 7:03pm UTC](https://meta.discourse.org/t/change-sharing-image/169766 "2020-11-10T19:03:41Z")

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Hi, can you help me figure out how to change the default sharing image? When I share a reply to my topic, only default image is displayed. I tried to follow this topic Change default sharing image but it did not help. …

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