# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=551

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 552

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## [How can I tell which Discourse theme is in use?](https://meta.discourse.org/t/how-can-i-tell-which-discourse-theme-is-in-use/169717)

<div class="topic-metadata">

**Author:** [@skippy](https://meta.discourse.org/u/skippy)\
**Replies:** 1\
**Last updated:** [November 10, 2020, 11:35am UTC](https://meta.discourse.org/t/how-can-i-tell-which-discourse-theme-is-in-use/169717 "2020-11-10T11:35:14Z")

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Is it possible to find out what theme a discourse forum is using, like this one?

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## [When I update new settings, it does not update](https://meta.discourse.org/t/when-i-update-new-settings-it-does-not-update/163000)

<div class="topic-metadata">

**Author:** [@cmdntd](https://meta.discourse.org/u/cmdntd)\
**Replies:** 2\
**Last updated:** [November 10, 2020, 9:28am UTC](https://meta.discourse.org/t/when-i-update-new-settings-it-does-not-update/163000 "2020-11-10T09:28:53Z")

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It seems something which is from settings I update, has updated But when I reload to see, it does not updated (like only on GUI of discourse) I updated something But when I reload page

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## [Reply icon on posts for all replies](https://meta.discourse.org/t/reply-icon-on-posts-for-all-replies/169607)

<div class="topic-metadata">

**Author:** [@Ravi\_Teja\_Varma](https://meta.discourse.org/u/Ravi_Teja_Varma)\
**Replies:** 3\
**Last updated:** [November 10, 2020, 9:10am UTC](https://meta.discourse.org/t/reply-icon-on-posts-for-all-replies/169607 "2020-11-10T09:10:41Z")

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When we reply on any specific post in a topic then we should always ideally see a “replied on” :leftwards\_arrow\_with\_hook: icon. But this doesn’t happen if we are replying for the latest post.

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## [Redirect\_uri query parameter is not adding https](https://meta.discourse.org/t/redirect-uri-query-parameter-is-not-adding-https/169709)

<div class="topic-metadata">

**Author:** [@saidlt](https://meta.discourse.org/u/saidlt)\
**Replies:** 3\
**Last updated:** [November 2, 2020, 11:30am UTC](https://meta.discourse.org/t/redirect-uri-query-parameter-is-not-adding-https/169709 "2020-11-02T11:30:03Z")

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redirect\_uri query parameter is not adding https Description: Note: My oidc client is already configured with https://forums.abc.com Even when we set bnconfig to https://forums.abc.com it is not adding redirect url h…

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## [Email not sending after update](https://meta.discourse.org/t/email-not-sending-after-update/169411)

<div class="topic-metadata">

**Author:** [@CryptoRux](https://meta.discourse.org/u/CryptoRux)\
**Replies:** 11\
**Last updated:** [November 10, 2020, 1:00am UTC](https://meta.discourse.org/t/email-not-sending-after-update/169411 "2020-11-10T01:00:12Z")

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hello my favorite forum systems :slight\_smile: Im having a problem with sending email from discourse forum. When i try to test SMTP, everything goes well, as you can see on printscreen Im using 587 port for SMTP wish …

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## ["reply by email" for former Yahoo group-\>everything to same topic](https://meta.discourse.org/t/reply-by-email-for-former-yahoo-group-everything-to-same-topic/169532)

<div class="topic-metadata">

**Author:** [@citizentools](https://meta.discourse.org/u/citizentools)\
**Replies:** 0\
**Last updated:** [November 8, 2020, 12:15am UTC](https://meta.discourse.org/t/reply-by-email-for-former-yahoo-group-everything-to-same-topic/169532 "2020-11-08T00:15:11Z")

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I’m setting up my first Discourse instance in part to replace a Yahoo Group. I’ve got reply-by-email working as well as the “new topic” email address. I see that when one replies-by-email, the subject line of the email …

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## [RESOLVED - Image upload error with Discourse Antivirus](https://meta.discourse.org/t/resolved-image-upload-error-with-discourse-antivirus/169604)

<div class="topic-metadata">

**Author:** [@JackHouzi](https://meta.discourse.org/u/JackHouzi)\
**Replies:** 4\
**Last updated:** [November 10, 2020, 7:04am UTC](https://meta.discourse.org/t/resolved-image-upload-error-with-discourse-antivirus/169604 "2020-11-10T07:04:15Z")

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Hey hi everyone, Since 4 days now, i’ve updated Discourse and all its modules to the lastest version, but each time me or a member try to upload an image, we get this error : “undefined method \`map’ for nil:NilClass” C…

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## [403 when attempting to recover system topic for category description](https://meta.discourse.org/t/403-when-attempting-to-recover-system-topic-for-category-description/163233)

<div class="topic-metadata">

**Author:** [@Zeemah](https://meta.discourse.org/u/Zeemah)\
**Replies:** 1\
**Last updated:** [November 10, 2020, 12:55am UTC](https://meta.discourse.org/t/403-when-attempting-to-recover-system-topic-for-category-description/163233 "2020-11-10T00:55:20Z")

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Hi, Noticed I can’t recover a post that was deleted by accident from the topic automatically created on category create. For better explanation, see:

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## [Are you still there? Message from New Relic](https://meta.discourse.org/t/are-you-still-there-message-from-new-relic/169658)

<div class="topic-metadata">

**Author:** [@hross](https://meta.discourse.org/u/hross)\
**Replies:** 2\
**Last updated:** [November 9, 2020, 9:59pm UTC](https://meta.discourse.org/t/are-you-still-there-message-from-new-relic/169658 "2020-11-09T21:59:48Z")

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Hello - One of our main internal users reported that as of today, he is getting logged out of our Discourse install after 15 minutes of inactivity. This is new behavior. Here’s the message he receives: I have not be…

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## [Impact of component positioning with 2.5.0.beta6](https://meta.discourse.org/t/impact-of-component-positioning-with-2-5-0-beta6/169542)

<div class="topic-metadata">

**Author:** [@Alec](https://meta.discourse.org/u/Alec)\
**Replies:** 4\
**Last updated:** [November 9, 2020, 7:04pm UTC](https://meta.discourse.org/t/impact-of-component-positioning-with-2-5-0-beta6/169542 "2020-11-09T19:04:10Z")

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Not a massive issue, but just thought I would let people know if they are using custom positioning in their themes they might be adversely impacted by the latest update. The latest update seems to have broken the code o…

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## [Sharing shared volumes](https://meta.discourse.org/t/sharing-shared-volumes/71570)

<div class="topic-metadata">

**Author:** [@Rob\_Spencer](https://meta.discourse.org/u/Rob_Spencer)\
**Replies:** 10\
**Last updated:** [May 22, 2018, 2:02am UTC](https://meta.discourse.org/t/sharing-shared-volumes/71570 "2018-05-22T02:02:41Z")

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Hey guys, On the topic of High Availability… I have two containers: web1 data I want to create a third: web2. Can I point to the same shared volumes for both web containers? volumes: - volume: host: /var/d…

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## [Digest email sent to a non-subscriber email address?](https://meta.discourse.org/t/digest-email-sent-to-a-non-subscriber-email-address/169668)

<div class="topic-metadata">

**Author:** [@mattdm](https://meta.discourse.org/u/mattdm)\
**Replies:** 1\
**Last updated:** [November 9, 2020, 9:40pm UTC](https://meta.discourse.org/t/digest-email-sent-to-a-non-subscriber-email-address/169668 "2020-11-09T21:40:30Z")

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We’re in the process of moving one of our long-standing mailing lists to use a Discourse forum category. We’d like to have Discourse send a weekly digest to the existing list — we’ve got many long-time lurkers who won’t …

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## [Discourse not working in domain](https://meta.discourse.org/t/discourse-not-working-in-domain/169629)

<div class="topic-metadata">

**Author:** [@Secretuser](https://meta.discourse.org/u/Secretuser)\
**Replies:** 1\
**Last updated:** [November 9, 2020, 5:40pm UTC](https://meta.discourse.org/t/discourse-not-working-in-domain/169629 "2020-11-09T17:40:38Z")

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Hello sir i installed server on my VPS so i pointed it to a domain in Discourse Hostname but it works at The Port i mentioned But its not working there is there any fix

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## [Using nginx as proxy server is very slow, but it is very fast if using nginx in docker! Why?](https://meta.discourse.org/t/using-nginx-as-proxy-server-is-very-slow-but-it-is-very-fast-if-using-nginx-in-docker-why/168972)

<div class="topic-metadata">

**Author:** [@cosoc](https://meta.discourse.org/u/cosoc)\
**Replies:** 0\
**Last updated:** [November 2, 2020, 8:44am UTC](https://meta.discourse.org/t/using-nginx-as-proxy-server-is-very-slow-but-it-is-very-fast-if-using-nginx-in-docker-why/168972 "2020-11-02T08:44:35Z")

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Using nginx as proxy server is very slow, but it is very fast if using nginx in docker! Why? app.yml templates: #- "templates/postgres.template.yml" - "templates/redis.template.yml" - "templates/web.template.yml"…

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## [Unable to use internal S3 due to internal CA certificate authority](https://meta.discourse.org/t/unable-to-use-internal-s3-due-to-internal-ca-certificate-authority/169572)

<div class="topic-metadata">

**Author:** [@teward](https://meta.discourse.org/u/teward)\
**Replies:** 2\
**Last updated:** [November 9, 2020, 3:03pm UTC](https://meta.discourse.org/t/unable-to-use-internal-s3-due-to-internal-ca-certificate-authority/169572 "2020-11-09T15:03:24Z")

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We are using MinIO as an S3 endpoint for an internal Discourse, and it doesn’t seem to want to work with the internal resources because we use an internal CA authority. Is there any way to get Discourse to use S3 and ve…

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## [Mail error 504 5.7.4 Unrecognized authentication type](https://meta.discourse.org/t/mail-error-504-5-7-4-unrecognized-authentication-type/168921)

<div class="topic-metadata">

**Author:** [@Wurzelseppi](https://meta.discourse.org/u/Wurzelseppi)\
**Replies:** 5\
**Last updated:** [November 9, 2020, 1:22pm UTC](https://meta.discourse.org/t/mail-error-504-5-7-4-unrecognized-authentication-type/168921 "2020-11-09T13:22:13Z")

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Hi there, just installed a new board @ aws and want to get the mailing running. I tried to send mail with swaks from host → ok I tried to send mail from within the container (with swaks) → ok The command i used is s…

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## [Usernames getting modified – numeral “1” being added](https://meta.discourse.org/t/usernames-getting-modified-numeral-1-being-added/169431)

<div class="topic-metadata">

**Author:** [@Christian\_Suntay](https://meta.discourse.org/u/Christian_Suntay)\
**Replies:** 6\
**Last updated:** [November 9, 2020, 12:21pm UTC](https://meta.discourse.org/t/usernames-getting-modified-numeral-1-being-added/169431 "2020-11-09T12:21:25Z")

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So i have the same problem from this topic Usernames getting modified – numeral "1" being added but the thing is the additional “1” is being on/off as you logged in/out and for those usernames with 1 already at the end …

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## [Could Onebox Support URL Retrieval via Proxy](https://meta.discourse.org/t/could-onebox-support-url-retrieval-via-proxy/30935)

<div class="topic-metadata">

**Author:** [@Steven\_Arnott](https://meta.discourse.org/u/Steven_Arnott)\
**Replies:** 9\
**Last updated:** [November 8, 2020, 8:46am UTC](https://meta.discourse.org/t/could-onebox-support-url-retrieval-via-proxy/30935 "2020-11-08T08:46:47Z")

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Our discourse installation is tightly locked down so it’s not possible for the OneBox to reach out from the server to an external website to provide a preview. There is a proxy server that it go via. How can OneBox b…

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## [Privacy questions about administrator / moderator abilities](https://meta.discourse.org/t/privacy-questions-about-administrator-moderator-abilities/87749)

<div class="topic-metadata">

**Author:** [@Joseph\_Tucker](https://meta.discourse.org/u/Joseph_Tucker)\
**Replies:** 4\
**Last updated:** [May 21, 2018, 8:27pm UTC](https://meta.discourse.org/t/privacy-questions-about-administrator-moderator-abilities/87749 "2018-05-21T20:27:13Z")

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Hi! I have some questions related to privacy and data security compliance. I hope the answers will be useful to other users requiring compliance. Who can administer Permissions in the admin user profile? e.g. /admin…

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## [What hosting providers support sending 200k or more emails per month?](https://meta.discourse.org/t/what-hosting-providers-support-sending-200k-or-more-emails-per-month/76923)

<div class="topic-metadata">

**Author:** [@meglio](https://meta.discourse.org/u/meglio)\
**Replies:** 23\
**Last updated:** [November 8, 2020, 11:00pm UTC](https://meta.discourse.org/t/what-hosting-providers-support-sending-200k-or-more-emails-per-month/76923 "2020-11-08T23:00:20Z")

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Looking at Vultr and experimenting with it, I just noticed they have an Antispam Policy - Vultr.com that would prevent me from sending 200k-300k emails per month from Discourse, which is the case for our rather small com…

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## [Is it possible to assign users to a group upon registration?](https://meta.discourse.org/t/is-it-possible-to-assign-users-to-a-group-upon-registration/72221)

<div class="topic-metadata">

**Author:** [@Oxyrus](https://meta.discourse.org/u/Oxyrus)\
**Replies:** 10\
**Last updated:** [May 21, 2018, 8:19pm UTC](https://meta.discourse.org/t/is-it-possible-to-assign-users-to-a-group-upon-registration/72221 "2018-05-21T20:19:15Z")

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Hello! I would like to know if it’s possible to assign users to an specific group after they have finished the registration process, automatically. Say I register a new user, he would be put into the Members group auto…

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## [Compatibility with Firefox 45](https://meta.discourse.org/t/compatibility-with-firefox-45/169550)

<div class="topic-metadata">

**Author:** [@Elvith](https://meta.discourse.org/u/Elvith)\
**Replies:** 10\
**Last updated:** [November 8, 2020, 5:53pm UTC](https://meta.discourse.org/t/compatibility-with-firefox-45/169550 "2020-11-08T17:53:52Z")

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Hello, One user on my Discourse forum is complaining about various interface bugs (buttons not being at the correct place, for instance). She uses Firefox 45 on an old computer and she says that she cannot upgrade Firef…

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## [Database seems inexplicably large](https://meta.discourse.org/t/database-seems-inexplicably-large/77872)

<div class="topic-metadata">

**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 5\
**Last updated:** [November 8, 2020, 3:31pm UTC](https://meta.discourse.org/t/database-seems-inexplicably-large/77872 "2020-11-08T15:31:37Z")

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tl;dr: it looks like there are about 10GB of data reported by rake db:stats, but postgres\_data is taking up 18GB. Does it seem likely that there are 8GB of indexes taking up the rest of the space, or is there some kind o…

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## [How to setup google oAuth2 on site?](https://meta.discourse.org/t/how-to-setup-google-oauth2-on-site/87895)

<div class="topic-metadata">

**Author:** [@Garrick](https://meta.discourse.org/u/Garrick)\
**Replies:** 6\
**Last updated:** [May 21, 2018, 7:47pm UTC](https://meta.discourse.org/t/how-to-setup-google-oauth2-on-site/87895 "2018-05-21T19:47:58Z")

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I see the options but cant find a tutorial of how this is setup?

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## [OAuth2 + email login without sign up form](https://meta.discourse.org/t/oauth2-email-login-without-sign-up-form/169389)

<div class="topic-metadata">

**Author:** [@steve.bussey](https://meta.discourse.org/u/steve.bussey)\
**Replies:** 8\
**Last updated:** [November 8, 2020, 3:26am UTC](https://meta.discourse.org/t/oauth2-email-login-without-sign-up-form/169389 "2020-11-08T03:26:45Z")

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I am building a community portal where I will use OAuth2 to link the provider and Discourse. I want to allow email login only if the email is invited to the community (so there should be no registration button), but I wa…

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## [Please suggest a good Discourse Plugin for Membership that supports Indian Payment Gateway](https://meta.discourse.org/t/please-suggest-a-good-discourse-plugin-for-membership-that-supports-indian-payment-gateway/169499)

<div class="topic-metadata">

**Author:** [@w3Abhishek](https://meta.discourse.org/u/w3Abhishek)\
**Replies:** 1\
**Last updated:** [November 7, 2020, 5:06am UTC](https://meta.discourse.org/t/please-suggest-a-good-discourse-plugin-for-membership-that-supports-indian-payment-gateway/169499 "2020-11-07T05:06:02Z")

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I am building a community with Membership. Please suggest me a good Membership plugin for my Discourse website. If it supports Indian Payment gateways then it’s much better. Thanks

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## [Full names not shown on posts](https://meta.discourse.org/t/full-names-not-shown-on-posts/51726)

<div class="topic-metadata">

**Author:** [@fefrei](https://meta.discourse.org/u/fefrei)\
**Replies:** 8\
**Last updated:** [November 7, 2020, 12:00am UTC](https://meta.discourse.org/t/full-names-not-shown-on-posts/51726 "2020-11-07T00:00:17Z")

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In one of my self-hosted instances, which is up-to-date with the beta branch, full names aren’t shown next to the username above a post, just the username and title. The full name does appear on the user card. The user…

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## [New Category button is not available?](https://meta.discourse.org/t/new-category-button-is-not-available/169493)

<div class="topic-metadata">

**Author:** [@asirota](https://meta.discourse.org/u/asirota)\
**Replies:** 4\
**Last updated:** [November 6, 2020, 10:58pm UTC](https://meta.discourse.org/t/new-category-button-is-not-available/169493 "2020-11-06T22:58:19Z")

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Hi there – working with v2.6.0beta5 on docker/ubuntu. The New Category button just stopped working for some reason as I was setting up a brand new discourse. I was able to update a few category names just fine, add image…

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## [Document Cloud View SDK for embed PDF's](https://meta.discourse.org/t/document-cloud-view-sdk-for-embed-pdfs/156739)

<div class="topic-metadata">

**Author:** [@ufukayyildiz](https://meta.discourse.org/u/ufukayyildiz)\
**Replies:** 1\
**Last updated:** [November 6, 2020, 10:38pm UTC](https://meta.discourse.org/t/document-cloud-view-sdk-for-embed-pdfs/156739 "2020-11-06T22:38:49Z")

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hi, Is there a way using to Document Cloud View SDK in pages with published pages or with static pages plugin? I tried but no success :frowning:

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## [New users are being granted wrong trust level](https://meta.discourse.org/t/new-users-are-being-granted-wrong-trust-level/167911)

<div class="topic-metadata">

**Author:** [@paulrudy](https://meta.discourse.org/u/paulrudy)\
**Replies:** 8\
**Last updated:** [November 6, 2020, 10:35pm UTC](https://meta.discourse.org/t/new-users-are-being-granted-wrong-trust-level/167911 "2020-11-06T22:35:46Z")

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I’m running a Discourse for approved users only. When approving new signups, I’ve noticed that every so often one of their profiles shows that they have tl1, despite not yet having been approved or interacting with the s…

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