# Support **URL:** https://meta.discourse.org/c/support/6.md?page=553 [Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md) **Page:** 554 --- ## [Specify user by external id](https://meta.discourse.org/t/specify-user-by-external-id/87584)
**Author:** [@mattman](https://meta.discourse.org/u/mattman)\ **Replies:** 12\ **Last updated:** [May 17, 2018, 9:06pm UTC](https://meta.discourse.org/t/specify-user-by-external-id/87584 "2018-05-17T21:06:45Z")
I’m just starting to learn how to use the Discourse API. I’ve got data coming back when I send an api\_key and api\_username to an endpoint. However, specifying the user by their username seems mysterious and brittle. I … --- ## [Docker Manager: FAILED TO UPGRADE](https://meta.discourse.org/t/docker-manager-failed-to-upgrade/168994)
**Author:** [@Julien\_J](https://meta.discourse.org/u/Julien_J)\ **Replies:** 6\ **Last updated:** [November 4, 2020, 6:04am UTC](https://meta.discourse.org/t/docker-manager-failed-to-upgrade/168994 "2020-11-04T06:04:15Z")
Hello, I tried to upgrade Discourse but I have this message: Sorry, there was an error upgrading Discourse. Please check the logs below. \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\* \*\*\* Please be patient, … --- ## [How is this new topic button achieved?](https://meta.discourse.org/t/how-is-this-new-topic-button-achieved/168767)
**Author:** [@misterjtc](https://meta.discourse.org/u/misterjtc)\ **Replies:** 4\ **Last updated:** [October 30, 2020, 4:47pm UTC](https://meta.discourse.org/t/how-is-this-new-topic-button-achieved/168767 "2020-10-30T16:47:45Z")
I really like the new topic button on the main discourse forum. Can I do this on my site? --- ## [How to log out all members?](https://meta.discourse.org/t/how-to-log-out-all-members/63404)
**Author:** [@wiliamjoaquim](https://meta.discourse.org/u/wiliamjoaquim)\ **Replies:** 4\ **Last updated:** [May 17, 2018, 4:56pm UTC](https://meta.discourse.org/t/how-to-log-out-all-members/63404 "2018-05-17T16:56:55Z")
I need all members to be logged in, so that they create their account in memberful, how do I? --- ## [Everybody can see "note to staff"!](https://meta.discourse.org/t/everybody-can-see-note-to-staff/169164)
**Author:** [@Jean-Michel25](https://meta.discourse.org/u/Jean-Michel25)\ **Replies:** 8\ **Last updated:** [November 3, 2020, 11:47pm UTC](https://meta.discourse.org/t/everybody-can-see-note-to-staff/169164 "2020-11-03T23:47:13Z")
Hello Is it normal that a “note to staff” can be viewed by everybody, even not connected ! --- ## [Little problem with extra header](https://meta.discourse.org/t/little-problem-with-extra-header/169118)
**Author:** [@PatrickH](https://meta.discourse.org/u/PatrickH)\ **Replies:** 2\ **Last updated:** [November 3, 2020, 11:13pm UTC](https://meta.discourse.org/t/little-problem-with-extra-header/169118 "2020-11-03T23:13:59Z")
Hello, i have a little problem in my forum. I have a top banner with some additional information: (1) Now the latest reply is ‘stuck’ under the header: How can i fix this ? --- ## [Changing admin email with no access to original email account or SSH](https://meta.discourse.org/t/changing-admin-email-with-no-access-to-original-email-account-or-ssh/168329)
**Author:** [@Rhidian](https://meta.discourse.org/u/Rhidian)\ **Replies:** 4\ **Last updated:** [November 3, 2020, 9:36pm UTC](https://meta.discourse.org/t/changing-admin-email-with-no-access-to-original-email-account-or-ssh/168329 "2020-11-03T21:36:03Z")
I have searched previous threads on this and cannot find a way to change my admin email address. I have lost access to the original email account. I do not have access to SSH on the server. Please can you advise? --- ## [Too many unicorn workers - failed to stop for upgrade?](https://meta.discourse.org/t/too-many-unicorn-workers-failed-to-stop-for-upgrade/168984)
**Author:** [@Ed\_S](https://meta.discourse.org/u/Ed_S)\ **Replies:** 4\ **Last updated:** [November 3, 2020, 7:05pm UTC](https://meta.discourse.org/t/too-many-unicorn-workers-failed-to-stop-for-upgrade/168984 "2020-11-03T19:05:16Z")
Just upgraded Docker and I see the old unicorns were still running during the upgrade, and now I seem to have two sets of unicorns. So I wonder if something which is meant to stop the old ones has not run, or not worked… --- ## [Forum giving 502 Bad Gateway Error](https://meta.discourse.org/t/forum-giving-502-bad-gateway-error/169132)
**Author:** [@Helical\_Insight](https://meta.discourse.org/u/Helical_Insight)\ **Replies:** 7\ **Last updated:** [November 3, 2020, 6:05pm UTC](https://meta.discourse.org/t/forum-giving-502-bad-gateway-error/169132 "2020-11-03T18:05:49Z")
Hello We have been using discourse for our forum since years without facing many issues. But all of a sudden today when we are trying to visit our forum it is giving us 502 Bad Gateway Error Here is the screenshot for c… --- ## [Private Ad server options for ads plugin?](https://meta.discourse.org/t/private-ad-server-options-for-ads-plugin/169130)
**Author:** [@Jim\_Starkweather](https://meta.discourse.org/u/Jim_Starkweather)\ **Replies:** 3\ **Last updated:** [November 3, 2020, 6:03pm UTC](https://meta.discourse.org/t/private-ad-server-options-for-ads-plugin/169130 "2020-11-03T18:03:36Z")
I guess while I am here I might as well see ask this one too. As I run my own ad server and sell ads direct I was a little bummed to see that there were no options for that in the discourse-adplugin. I need the ability … --- ## [How could you limit registration to one platform?](https://meta.discourse.org/t/how-could-you-limit-registration-to-one-platform/169143)
**Author:** [@anon89147131](https://meta.discourse.org/u/anon89147131)\ **Replies:** 1\ **Last updated:** [November 3, 2020, 5:06pm UTC](https://meta.discourse.org/t/how-could-you-limit-registration-to-one-platform/169143 "2020-11-03T17:06:23Z")
Our team is currently wondering if it’s possible to only use a sign-in and sign-up option for example Discord and not to be able to enter the terms yourself. Why? Our Discord community is thinking about a forum and we … --- ## [A/B test inside the forum](https://meta.discourse.org/t/a-b-test-inside-the-forum/94861)
**Author:** [@Agnieszka\_Jaskiewicz](https://meta.discourse.org/u/Agnieszka_Jaskiewicz)\ **Replies:** 4\ **Last updated:** [November 3, 2020, 3:38pm UTC](https://meta.discourse.org/t/a-b-test-inside-the-forum/94861 "2020-11-03T15:38:33Z")
Hi guys, I’d like to test out 2 views of our forum. I can’t find any information if I could do it inside Discourse. Could we do it using some external tool? --- ## [Emoji in tag - thoughts and experiences](https://meta.discourse.org/t/emoji-in-tag-thoughts-and-experiences/169032)
**Author:** [@Andreas\_Häberle](https://meta.discourse.org/u/Andreas_H%C3%A4berle)\ **Replies:** 2\ **Last updated:** [November 3, 2020, 7:33am UTC](https://meta.discourse.org/t/emoji-in-tag-thoughts-and-experiences/169032 "2020-11-03T07:33:53Z")
Hi, I am looking for thoughts and experiences with emoji in tag name (a :white\_check\_mark:-solved tag) Emoji do give the tags a pop and increase their visibility. Entering of tags will not need to add the emoji- the t… --- ## [Get users to accept new privacy policy](https://meta.discourse.org/t/get-users-to-accept-new-privacy-policy/87624)
**Author:** [@adamepcc](https://meta.discourse.org/u/adamepcc)\ **Replies:** 3\ **Last updated:** [May 16, 2018, 7:02pm UTC](https://meta.discourse.org/t/get-users-to-accept-new-privacy-policy/87624 "2018-05-16T19:02:33Z")
Is it possible to block/suspend users or prevent them from logging in until they accept a new privacy policy, in effect putting them back in the state they were in as they were creating an account but without resetting t… --- ## [Type Before Selecting Category](https://meta.discourse.org/t/type-before-selecting-category/169069)
**Author:** [@CaptainZac](https://meta.discourse.org/u/CaptainZac)\ **Replies:** 1\ **Last updated:** [November 3, 2020, 12:41am UTC](https://meta.discourse.org/t/type-before-selecting-category/169069 "2020-11-03T00:41:30Z")
For my users, when they start typing, it shows up like below. On this, you do not have to select a category before starting to tight. I want them to be able to have to select a category, but also want them to be able to … --- ## [Profanity/watched words Filter and Private Messages](https://meta.discourse.org/t/profanity-watched-words-filter-and-private-messages/169012)
**Author:** [@Ficus1](https://meta.discourse.org/u/Ficus1)\ **Replies:** 2\ **Last updated:** [November 3, 2020, 12:36am UTC](https://meta.discourse.org/t/profanity-watched-words-filter-and-private-messages/169012 "2020-11-03T00:36:17Z")
Hello! The forum I help moderate is currently ‘testing’ if a profanity filter would be useful. At the moment, moderators are being notified about the filter picking up watched words in private messages (the entire mess… --- ## [RSS polling plugin ignores items’ pubDate](https://meta.discourse.org/t/rss-polling-plugin-ignores-items-pubdate/168833)
**Author:** [@Jonathan5](https://meta.discourse.org/u/Jonathan5)\ **Replies:** 2\ **Last updated:** [November 2, 2020, 10:36pm UTC](https://meta.discourse.org/t/rss-polling-plugin-ignores-items-pubdate/168833 "2020-11-02T22:36:25Z")
I’m using the RSS polling plugin: RSS Polling It seems to ignore the pubDate of each item. This is linked with the following observations: It sucks up every item in the RSS feed and can’t be told only to get the lat… --- ## [What’s the cool down for password resets?](https://meta.discourse.org/t/what-s-the-cool-down-for-password-resets/168733)
**Author:** [@anon89147131](https://meta.discourse.org/u/anon89147131)\ **Replies:** 2\ **Last updated:** [November 2, 2020, 10:15pm UTC](https://meta.discourse.org/t/what-s-the-cool-down-for-password-resets/168733 "2020-11-02T22:15:52Z")
Hi there, Recently we had issues with mail and passwords and admin account passwords were forgotten - what is the cool down for password resets as I reset up mail and when I try and reset the password it states You’ve p… --- ## [It's slow to visit hosted Discourse in China](https://meta.discourse.org/t/its-slow-to-visit-hosted-discourse-in-china/109445)
**Author:** [@zhaoyao91](https://meta.discourse.org/u/zhaoyao91)\ **Replies:** 7\ **Last updated:** [November 2, 2020, 5:02pm UTC](https://meta.discourse.org/t/its-slow-to-visit-hosted-discourse-in-china/109445 "2020-11-02T17:02:35Z")
It’s very very slow to open hosted Discourse in China. We’d love to use the hosted version for our service if this issue could be solved. Is there any solution? Or we have to host it by self :frowning: --- ## [Import mbox maps charset=windows-1252 to �](https://meta.discourse.org/t/import-mbox-maps-charset-windows-1252-to/168908)
**Author:** [@dachary](https://meta.discourse.org/u/dachary)\ **Replies:** 13\ **Last updated:** [November 2, 2020, 1:50pm UTC](https://meta.discourse.org/t/import-mbox-maps-charset-windows-1252-to/168908 "2020-11-02T13:50:20Z")
Bonjour, When importing the mbox containing this message windows.txt (3.7 KB) it shows like this: It is likely an encoding problem because it has: Content-Type: text/plain; charset=windows-1252; format=flowed Ot… --- ## [Sidekiq queue growing](https://meta.discourse.org/t/sidekiq-queue-growing/66558)
**Author:** [@Jose\_C\_Gomez](https://meta.discourse.org/u/Jose_C_Gomez)\ **Replies:** 3\ **Last updated:** [May 16, 2018, 12:05pm UTC](https://meta.discourse.org/t/sidekiq-queue-growing/66558 "2018-05-16T12:05:00Z")
I’ve got more than 6K items in my sidekiq queue and growing It appears to be related to the transaltion plugin in I’ve removed the plugin and rebuilt but the queue still has the jobs. Any way to clear the queue of… --- ## [Add a column to the topics list with the creation date](https://meta.discourse.org/t/add-a-column-to-the-topics-list-with-the-creation-date/140834)
**Author:** [@Javier\_Galan](https://meta.discourse.org/u/Javier_Galan)\ **Replies:** 1\ **Last updated:** [November 2, 2020, 9:57am UTC](https://meta.discourse.org/t/add-a-column-to-the-topics-list-with-the-creation-date/140834 "2020-11-02T09:57:28Z")
Hi, my list with topics shows the following columns. Topic title , authors involved, Replies, Views and activity. Could I get some clues on how to add a new column field with the topic creation date? Thank you! --- ## [How To Change Top Color Bar/Theme Color?](https://meta.discourse.org/t/how-to-change-top-color-bar-theme-color/168955)
**Author:** [@CaptainZac](https://meta.discourse.org/u/CaptainZac)\ **Replies:** 1\ **Last updated:** [November 2, 2020, 8:34am UTC](https://meta.discourse.org/t/how-to-change-top-color-bar-theme-color/168955 "2020-11-02T08:34:52Z")
How do I change the top bar colore (like the IFC) to any different color. It really can be any color, I just don’t know how to do it. Thanks (example below) --- ## [Remote Content, PII and Hotlinking](https://meta.discourse.org/t/remote-content-pii-and-hotlinking/168646)
**Author:** [@yosignals](https://meta.discourse.org/u/yosignals)\ **Replies:** 4\ **Last updated:** [November 2, 2020, 8:29am UTC](https://meta.discourse.org/t/remote-content-pii-and-hotlinking/168646 "2020-11-02T08:29:09Z")
Hey all, I love the platform, I’m looking for some guidance around controlling remote content locations, Such as I want to forbid untrusted resources from loading, in an example I could use a jpg this one " " isn’t ac… --- ## [How to prevent smart dates in the calendar bbcode?](https://meta.discourse.org/t/how-to-prevent-smart-dates-in-the-calendar-bbcode/168927)
**Author:** [@Nacho\_Caballero](https://meta.discourse.org/u/Nacho_Caballero)\ **Replies:** 2\ **Last updated:** [November 2, 2020, 7:08am UTC](https://meta.discourse.org/t/how-to-prevent-smart-dates-in-the-calendar-bbcode/168927 "2020-11-02T07:08:25Z")
I would like to be able to show a date as a day of the week. Using dddd works if the date is at least a week away: Saturday (UTC) \[date=2025-11-01 time=18:00:00 timezone="Europe/Madrid" format="dddd"\] But if the date … --- ## [Error in loading dashboard reports when using moment-jalaali.js](https://meta.discourse.org/t/error-in-loading-dashboard-reports-when-using-moment-jalaali-js/168909)
**Author:** [@nildarar](https://meta.discourse.org/u/nildarar)\ **Replies:** 4\ **Last updated:** [November 2, 2020, 6:18am UTC](https://meta.discourse.org/t/error-in-loading-dashboard-reports-when-using-moment-jalaali-js/168909 "2020-11-02T06:18:31Z")
Continuing the discussion from How to properly display jalali dates for Persian language: As mentioned above, we added the moment-jalaali script to the theme and changed the date display formats in the site’s text setti… --- ## [Domain names pointing with shared AWS instance](https://meta.discourse.org/t/domain-names-pointing-with-shared-aws-instance/87520)
**Author:** [@jwtan](https://meta.discourse.org/u/jwtan)\ **Replies:** 20\ **Last updated:** [May 16, 2018, 12:04pm UTC](https://meta.discourse.org/t/domain-names-pointing-with-shared-aws-instance/87520 "2018-05-16T12:04:32Z")
Hello, I have my website (Wordpress) and Discourse forum sharing the same AWS instance with the same public ip address. The website has the domain name while Discourse forum has its subdomain. Both domain names point to… --- ## [Live typing feature](https://meta.discourse.org/t/live-typing-feature/168943)
**Author:** [@golfman](https://meta.discourse.org/u/golfman)\ **Replies:** 4\ **Last updated:** [November 1, 2020, 10:47pm UTC](https://meta.discourse.org/t/live-typing-feature/168943 "2020-11-01T22:47:21Z")
Is there anyway to show live typing dots (like iMessage or Facebook messenger) when somebody is typing a reply in a topic? Any help is appreciated. Thanks! --- ## [Is it possible to auto import Twitter discussions?](https://meta.discourse.org/t/is-it-possible-to-auto-import-twitter-discussions/168942)
**Author:** [@Majed](https://meta.discourse.org/u/Majed)\ **Replies:** 0\ **Last updated:** [November 1, 2020, 10:26pm UTC](https://meta.discourse.org/t/is-it-possible-to-auto-import-twitter-discussions/168942 "2020-11-01T22:26:38Z")
I have a very active Twitter account for my community which is getting great discussion on Twitter. As you know Twitter feed will go out of followers attention in view days. Is there any plug-in / tool to import all or… --- ## [Question about max consecutive replies](https://meta.discourse.org/t/question-about-max-consecutive-replies/168913)
**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\ **Replies:** 1\ **Last updated:** [November 1, 2020, 1:40pm UTC](https://meta.discourse.org/t/question-about-max-consecutive-replies/168913 "2020-11-01T13:40:06Z")
max consecutive replies is set to 3 and hasn’t been changed. However, I see a topic in my forum where a user posted more than 3 replies in a row: Can you explain why the limit wasn’t applied here? :thinking: [Previous page](https://meta.discourse.org/c/support/6.md?page=552) [Next page](https://meta.discourse.org/c/support/6.md?page=554)