# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=555

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 556

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## [Shared folders on discourse](https://meta.discourse.org/t/shared-folders-on-discourse/168558)

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**Author:** [@pats](https://meta.discourse.org/u/pats)\
**Replies:** 1\
**Last updated:** [October 28, 2020, 5:51pm UTC](https://meta.discourse.org/t/shared-folders-on-discourse/168558 "2020-10-28T17:51:56Z")

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Am I able to set up folders with a few PDF’s in, within a topic or a group? Any thoughts on how I can share content with group members? Appreciate any help on this.

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## [After a Discourse upgrade my Ubuntu instance is dead](https://meta.discourse.org/t/after-a-discourse-upgrade-my-ubuntu-instance-is-dead/168518)

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**Author:** [@uwe\_keim](https://meta.discourse.org/u/uwe_keim)\
**Replies:** 6\
**Last updated:** [October 28, 2020, 4:13pm UTC](https://meta.discourse.org/t/after-a-discourse-upgrade-my-ubuntu-instance-is-dead/168518 "2020-10-28T16:13:32Z")

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Using AWS EC2 Linux/Ubuntu instances successfully for years, I am facing an issue today, that I’m unable to resolve: I did an upgrade of Discourse through the /admin/upgrade URL. This seemed to have run through successf…

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## [How did they make a gradient header?](https://meta.discourse.org/t/how-did-they-make-a-gradient-header/168498)

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**Author:** [@anon89147131](https://meta.discourse.org/u/anon89147131)\
**Replies:** 3\
**Last updated:** [October 28, 2020, 12:26pm UTC](https://meta.discourse.org/t/how-did-they-make-a-gradient-header/168498 "2020-10-28T12:26:23Z")

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Hi there, I’m wondering how you made a gradient header on try.discourse.org, could you provide information or code about it as it’s a useful feature. Thanks!

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## [Manual upgrade failure due to postgres error](https://meta.discourse.org/t/manual-upgrade-failure-due-to-postgres-error/168507)

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**Author:** [@Fouad\_Farah](https://meta.discourse.org/u/Fouad_Farah)\
**Replies:** 1\
**Last updated:** [October 28, 2020, 11:03am UTC](https://meta.discourse.org/t/manual-upgrade-failure-due-to-postgres-error/168507 "2020-10-28T11:03:07Z")

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Hello, I am trying to upgrade manually, here’s my log What should I do? sudo ./launcher rebuild app Ver Cluster Port Status Owner Data directory Log file 9.5 main 5433 down postgres /var/lib/postg…

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## [Modify Weekly Digest Email](https://meta.discourse.org/t/modify-weekly-digest-email/87444)

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**Author:** [@VNVJeep](https://meta.discourse.org/u/VNVJeep)\
**Replies:** 2\
**Last updated:** [May 14, 2018, 5:10pm UTC](https://meta.discourse.org/t/modify-weekly-digest-email/87444 "2018-05-14T17:10:03Z")

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Greetings… I was wondering if there’s a way to modify the daily/weekly summary or digest email that goes out to users? I didn’t find any clues searching through the forums here, so I thought I’d put it out there. What …

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## [Issues with setting up Discourse with Wordpres](https://meta.discourse.org/t/issues-with-setting-up-discourse-with-wordpres/168442)

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**Author:** [@theRAGEhero](https://meta.discourse.org/u/theRAGEhero)\
**Replies:** 2\
**Last updated:** [October 28, 2020, 8:34am UTC](https://meta.discourse.org/t/issues-with-setting-up-discourse-with-wordpres/168442 "2020-10-28T08:34:56Z")

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Hello! I’m super happy of Discourse and the existance of a plugin for Wordpress tough I’m having some issues with comments. I’have setup everything but there are some stuff that are not completely clear to me. I hav…

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## [New user can't flag/delete a post](https://meta.discourse.org/t/new-user-cant-flag-delete-a-post/167443)

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**Author:** [@tdelmas](https://meta.discourse.org/u/tdelmas)\
**Replies:** 8\
**Last updated:** [October 27, 2020, 6:19pm UTC](https://meta.discourse.org/t/new-user-cant-flag-delete-a-post/167443 "2020-10-27T18:19:36Z")

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New users are presented with a “delete button” for their posts, but when they click on it a message says “You don’t have permission to delete this topic. If you really want it to be deleted, submit a flag for moderator a…

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## ["Skip on-boarding modal"](https://meta.discourse.org/t/skip-on-boarding-modal/168021)

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**Author:** [@rolando](https://meta.discourse.org/u/rolando)\
**Replies:** 13\
**Last updated:** [October 27, 2020, 5:58pm UTC](https://meta.discourse.org/t/skip-on-boarding-modal/168021 "2020-10-27T17:58:53Z")

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so i noticed, since almost about 2 versions ago, that when you install discourse, go through the process of activating the link sent by email, as soon as you arrive to your newly created discourse the “skip on-boarding (…

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## [Schedule Weekly Digest](https://meta.discourse.org/t/schedule-weekly-digest/168415)

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**Author:** [@TorqueWrench](https://meta.discourse.org/u/TorqueWrench)\
**Replies:** 3\
**Last updated:** [October 27, 2020, 5:24pm UTC](https://meta.discourse.org/t/schedule-weekly-digest/168415 "2020-10-27T17:24:52Z")

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Is there a way to schedule the weekly digest? I was under the impression that the way Discourse’s digests worked was that on an individual user basis, the last visit time was recorded, and the digest would send X number…

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## [How do I change the header image?](https://meta.discourse.org/t/how-do-i-change-the-header-image/168417)

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**Author:** [@joao\_pimentel\_ferrei](https://meta.discourse.org/u/joao_pimentel_ferrei)\
**Replies:** 4\
**Last updated:** [October 27, 2020, 5:16pm UTC](https://meta.discourse.org/t/how-do-i-change-the-header-image/168417 "2020-10-27T17:16:24Z")

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Basic question: how to edit the header image/icon? I cannot find it in customisation tab in admin panel

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## [Renaming Knowledge Explorer in Hamburger Menu](https://meta.discourse.org/t/renaming-knowledge-explorer-in-hamburger-menu/168282)

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**Author:** [@debryc](https://meta.discourse.org/u/debryc)\
**Replies:** 3\
**Last updated:** [October 27, 2020, 12:16pm UTC](https://meta.discourse.org/t/renaming-knowledge-explorer-in-hamburger-menu/168282 "2020-10-27T12:16:57Z")

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Navigating to the Knowledge Explorer involved using the hamburger menu and clicking on Knowledge Explorer. I’m thinking the term Knowledge Explorer isn’t necessarily clear for every use case. For example, we use our Know…

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## [Too many user emails domains not working lead to mailgun domain disabled: what to do?](https://meta.discourse.org/t/too-many-user-emails-domains-not-working-lead-to-mailgun-domain-disabled-what-to-do/167780)

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**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 11\
**Last updated:** [October 27, 2020, 11:05am UTC](https://meta.discourse.org/t/too-many-user-emails-domains-not-working-lead-to-mailgun-domain-disabled-what-to-do/167780 "2020-10-27T11:05:56Z")

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Hi! My forum has a lot of imported users that have a specific email domain that doesn’t work anymore. A few thousand users have such an email address. It was not an issue until now, but I increased suppress digest ema…

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## [Will Discourse ask for a username if it's not provided to /session/sso\_login?](https://meta.discourse.org/t/will-discourse-ask-for-a-username-if-its-not-provided-to-session-sso-login/113185)

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**Author:** [@johncs](https://meta.discourse.org/u/johncs)\
**Replies:** 2\
**Last updated:** [April 2, 2019, 12:30am UTC](https://meta.discourse.org/t/will-discourse-ask-for-a-username-if-its-not-provided-to-session-sso-login/113185 "2019-04-02T00:30:37Z")

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My account system does not have a username field: users log in with an email only. What will happen when I redirect the user to /session/sso\_login and the username field in the payload is blank? Will Discourse correctly …

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## [I there a way to setup a template (placeholder) in the topic creation editor](https://meta.discourse.org/t/i-there-a-way-to-setup-a-template-placeholder-in-the-topic-creation-editor/168334)

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**Author:** [@eric.kim](https://meta.discourse.org/u/eric.kim)\
**Replies:** 2\
**Last updated:** [October 27, 2020, 8:56am UTC](https://meta.discourse.org/t/i-there-a-way-to-setup-a-template-placeholder-in-the-topic-creation-editor/168334 "2020-10-27T08:56:10Z")

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We would like to add some guideline or format to our community posting. Our pain point is that, there are several questions that could be answered right away only if I had their SDK version number (or sometimes error lo…

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## [Importing SMF 2 to discourse](https://meta.discourse.org/t/importing-smf-2-to-discourse/55919)

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**Author:** [@Miro](https://meta.discourse.org/u/Miro)\
**Replies:** 1\
**Last updated:** [January 17, 2017, 7:19pm UTC](https://meta.discourse.org/t/importing-smf-2-to-discourse/55919 "2017-01-17T19:19:11Z")

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Trying to import posts from SMF getting error in each\_strongly\_connected\_component\_from’: stack level too deep creating groups 2 / 2 (100.0%) creating users 19 / 0 ( Inf%) creating posts //usr/local/l…

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## [How to store uploads with multiple web\_only servers?](https://meta.discourse.org/t/how-to-store-uploads-with-multiple-web-only-servers/168285)

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**Author:** [@JanKanis](https://meta.discourse.org/u/JanKanis)\
**Replies:** 3\
**Last updated:** [October 26, 2020, 6:36pm UTC](https://meta.discourse.org/t/how-to-store-uploads-with-multiple-web-only-servers/168285 "2020-10-26T18:36:50Z")

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What is the recommended way to store uploads when using a split data/web\_only containers setup with multiple webserver containers? It can be done using the S3 upload support, but in Setting up file and image uploads to s…

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## [How to Connect to discourse db from public ip inside docker container](https://meta.discourse.org/t/how-to-connect-to-discourse-db-from-public-ip-inside-docker-container/168280)

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**Author:** [@Bhavana\_Marisetti](https://meta.discourse.org/u/Bhavana_Marisetti)\
**Replies:** 1\
**Last updated:** [October 26, 2020, 6:14pm UTC](https://meta.discourse.org/t/how-to-connect-to-discourse-db-from-public-ip-inside-docker-container/168280 "2020-10-26T18:14:15Z")

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Hi i am able to connect to discourse db from localhost but unable to connect it from public ip below is code i added in app.yml expose: “127.17.0.1:5432:5432”

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## [How do I disable email notifications?](https://meta.discourse.org/t/how-do-i-disable-email-notifications/168211)

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**Author:** [@Kraseidon](https://meta.discourse.org/u/Kraseidon)\
**Replies:** 5\
**Last updated:** [October 26, 2020, 6:12pm UTC](https://meta.discourse.org/t/how-do-i-disable-email-notifications/168211 "2020-10-26T18:12:19Z")

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I’m spending a lot on my email service every month. Would it be possible to stop sending emails completely (i.e. only send email verification emails whilst stopping all notification emails and summary emails) ? Coz users…

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## [Secure media and optimized images?](https://meta.discourse.org/t/secure-media-and-optimized-images/167541)

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**Author:** [@boojit](https://meta.discourse.org/u/boojit)\
**Replies:** 8\
**Last updated:** [October 26, 2020, 5:09pm UTC](https://meta.discourse.org/t/secure-media-and-optimized-images/167541 "2020-10-26T17:09:21Z")

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Hi all: New admin just coming to terms with Discourse. I’ve recently enabled the “enable s3 uploads” and the “secure media” features in my 2.6.0.beta4 installation. it appears to be working – I can upload images and the…

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## [How to permanently delete a topic from a category?](https://meta.discourse.org/t/how-to-permanently-delete-a-topic-from-a-category/168268)

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**Author:** [@Spiculus](https://meta.discourse.org/u/Spiculus)\
**Replies:** 3\
**Last updated:** [October 26, 2020, 5:01pm UTC](https://meta.discourse.org/t/how-to-permanently-delete-a-topic-from-a-category/168268 "2020-10-26T17:01:02Z")

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I created a new user to check how you’d sign up and set up a profile. I posted a topic in the uncategorised category with a couple of embedded links to check onebox was working. I then signed in as my admin and deleted t…

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## [Category pulldown search does not show subcategories](https://meta.discourse.org/t/category-pulldown-search-does-not-show-subcategories/80677)

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**Author:** [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)\
**Replies:** 13\
**Last updated:** [October 26, 2020, 3:31pm UTC](https://meta.discourse.org/t/category-pulldown-search-does-not-show-subcategories/80677 "2020-10-26T15:31:02Z")

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Is there any way to make this search work, to make it possible to go straight to a sub-category? Select “all categories” pulldown, then type in “voting” to find and go to the #plugin:voting category. This does work -…

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## [How to make a discourse forum look like forum.glamour.de](https://meta.discourse.org/t/how-to-make-a-discourse-forum-look-like-forum-glamour-de/124035)

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**Author:** [@DeepGlue](https://meta.discourse.org/u/DeepGlue)\
**Replies:** 12\
**Last updated:** [October 26, 2020, 3:30pm UTC](https://meta.discourse.org/t/how-to-make-a-discourse-forum-look-like-forum-glamour-de/124035 "2020-10-26T15:30:12Z")

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I am interested in setting up a forum with the look and feel of the following https://forum.glamour.de/ How easy is it to do this on my own? And what are the key plugins required to get this look and feel ? Best Regar…

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## [Enable SMTP for sending notifications for group messages](https://meta.discourse.org/t/enable-smtp-for-sending-notifications-for-group-messages/168233)

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**Author:** [@RBoy](https://meta.discourse.org/u/RBoy)\
**Replies:** 3\
**Last updated:** [October 26, 2020, 1:08pm UTC](https://meta.discourse.org/t/enable-smtp-for-sending-notifications-for-group-messages/168233 "2020-10-26T13:08:42Z")

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I’m seeing this option in the settings page and I see some commits around enable\_smtp but I cannot find any information about what is settings is used for? Can anyone explain the purpose of this settings and why it’s dis…

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## [Defer parsing of Javascript](https://meta.discourse.org/t/defer-parsing-of-javascript/168246)

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**Author:** [@leo.proctor](https://meta.discourse.org/u/leo.proctor)\
**Replies:** 1\
**Last updated:** [October 26, 2020, 10:42am UTC](https://meta.discourse.org/t/defer-parsing-of-javascript/168246 "2020-10-26T10:42:11Z")

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Hi. The meta.discourse site has a good scoring on PageSpeed Insight and other similar tools. However, it gives warning about slow initial javascript rendering and suggests to defer Javascript parsing to reduce blocking o…

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## [How to remove expansion ellipsis from posts](https://meta.discourse.org/t/how-to-remove-expansion-ellipsis-from-posts/168223)

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**Author:** [@CaptainZac](https://meta.discourse.org/u/CaptainZac)\
**Replies:** 1\
**Last updated:** [October 26, 2020, 8:05am UTC](https://meta.discourse.org/t/how-to-remove-expansion-ellipsis-from-posts/168223 "2020-10-26T08:05:16Z")

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On my forum, you have to click the three dots in order to expand options like flag and bookmark. Is there a way, like the infiniteflight community to have it automatically there, rather than having to click the three dot…

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## [New Topic/New Message split topic prompt](https://meta.discourse.org/t/new-topic-new-message-split-topic-prompt/168206)

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**Author:** [@Slowhand](https://meta.discourse.org/u/Slowhand)\
**Replies:** 4\
**Last updated:** [October 26, 2020, 5:46am UTC](https://meta.discourse.org/t/new-topic-new-message-split-topic-prompt/168206 "2020-10-26T05:46:38Z")

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Is there some way to disable the “New Topic/New Message” prompts or to restrict them to Admin/Mods? We definitely do not want anyone making New Topics off of existing topics, and already have several users who go crazy …

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## [Incompatibility with Topic List Preview](https://meta.discourse.org/t/incompatibility-with-topic-list-preview/278756)

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**Author:** [@torstensson](https://meta.discourse.org/u/torstensson)\
**Replies:** 4\
**Last updated:** [October 26, 2020, 5:40am UTC](https://meta.discourse.org/t/incompatibility-with-topic-list-preview/278756 "2020-10-26T05:40:03Z")

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Unsure if I am missing something, but I can’t get this theme component to work :frowning: When component is enabled all is rendered exactly the same as when disabled. Same happens when previewing. Have updated discourse…

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## [Restart discourse server](https://meta.discourse.org/t/restart-discourse-server/168243)

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**Author:** [@宏哲\_闕](https://meta.discourse.org/u/%E5%AE%8F%E5%93%B2_%E9%97%95)\
**Replies:** 1\
**Last updated:** [October 26, 2020, 4:49am UTC](https://meta.discourse.org/t/restart-discourse-server/168243 "2020-10-26T04:49:03Z")

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My discourse is installed in ubuntu, i start the server with command bundle exec rails server, how can i stop or restart the server?

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## [Images lost in backup/restore, change of domain, can't upload new](https://meta.discourse.org/t/images-lost-in-backup-restore-change-of-domain-cant-upload-new/168208)

<div class="topic-metadata">

**Author:** [@anon23840344](https://meta.discourse.org/u/anon23840344)\
**Replies:** 8\
**Last updated:** [October 26, 2020, 12:35am UTC](https://meta.discourse.org/t/images-lost-in-backup-restore-change-of-domain-cant-upload-new/168208 "2020-10-26T00:35:59Z")

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My group was running our Discourse on a temporary domain for two months until we agreed on our actual domain name. Yesterday I attempted to migrate all content from the old domain to the new one. All text content, user a…

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## [Tag defaults when creating new tags](https://meta.discourse.org/t/tag-defaults-when-creating-new-tags/168227)

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**Author:** [@csmu](https://meta.discourse.org/u/csmu)\
**Replies:** 0\
**Last updated:** [October 25, 2020, 11:30pm UTC](https://meta.discourse.org/t/tag-defaults-when-creating-new-tags/168227 "2020-10-25T23:30:32Z")

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G’day New candidate tags with spaces would default to #candidate-tags-with-spaces which is pretty cool! We use Taiga for project management and Mattermost for chat and machine to machine communications. Taiga and Matt…

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