# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=559

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 560

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## [Installation by the book](https://meta.discourse.org/t/installation-by-the-book/167263)

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**Author:** [@Jonathan5](https://meta.discourse.org/u/Jonathan5)\
**Replies:** 2\
**Last updated:** [October 15, 2020, 11:24am UTC](https://meta.discourse.org/t/installation-by-the-book/167263 "2020-10-15T11:24:31Z")

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I’m trying to install Discourse in accordance with the most “official” instructions, to save bother in the long run. Here’s what I’ve done. It’s not all directly linked to from the installation instructions, but no.4 in …

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## [How to connect postgresql outside the docker?](https://meta.discourse.org/t/how-to-connect-postgresql-outside-the-docker/167270)

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**Author:** [@Minh\_phuong\_Hoang](https://meta.discourse.org/u/Minh_phuong_Hoang)\
**Replies:** 0\
**Last updated:** [October 15, 2020, 11:19am UTC](https://meta.discourse.org/t/how-to-connect-postgresql-outside-the-docker/167270 "2020-10-15T11:19:00Z")

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I want to update some info through sql, is that possible? Please help me!!! Thanks :sob: :sob: :sob:

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## [Custom Buttons with own functions](https://meta.discourse.org/t/custom-buttons-with-own-functions/166947)

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**Author:** [@CommunityJ](https://meta.discourse.org/u/CommunityJ)\
**Replies:** 6\
**Last updated:** [October 15, 2020, 10:39am UTC](https://meta.discourse.org/t/custom-buttons-with-own-functions/166947 "2020-10-15T10:39:41Z")

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Is there a way for me to add my own buttons in the header (appearance like the icon header links), but write my own function behind it?

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## [What does the blue light in the profile picture mean?](https://meta.discourse.org/t/what-does-the-blue-light-in-the-profile-picture-mean/167265)

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**Author:** [@SJack](https://meta.discourse.org/u/SJack)\
**Replies:** 2\
**Last updated:** [October 15, 2020, 10:24am UTC](https://meta.discourse.org/t/what-does-the-blue-light-in-the-profile-picture-mean/167265 "2020-10-15T10:24:44Z")

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Hello friends. This blue light caught my attention. Why do some profiles look like this?

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## [Discobot can't communicate with me](https://meta.discourse.org/t/discobot-cant-communicate-with-me/166969)

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**Author:** [@CStafford14](https://meta.discourse.org/u/CStafford14)\
**Replies:** 16\
**Last updated:** [October 15, 2020, 9:37am UTC](https://meta.discourse.org/t/discobot-cant-communicate-with-me/166969 "2020-10-15T09:37:13Z")

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I’m trying to use Discobot on my own forum. For some bizarre reason, I never got the Greetings! message from Discobot, and when I mention or message it, I don’t get a response. The Admin got the message and Discobot woul…

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## [Group Full Name Not Saving](https://meta.discourse.org/t/group-full-name-not-saving/167158)

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**Author:** [@csmu](https://meta.discourse.org/u/csmu)\
**Replies:** 2\
**Last updated:** [October 15, 2020, 8:22am UTC](https://meta.discourse.org/t/group-full-name-not-saving/167158 "2020-10-15T08:22:05Z")

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We’re on 2.6.0beta3. I’ve just tried to change a group name and all I get is ‘Saving…’. Looking for pointers on how to debug this and is this a known issue? Cheers and thanks! Keith John Hutchison Ceiteach Seán Mac …

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## [New Medal embeds don't have video players like they used to](https://meta.discourse.org/t/new-medal-embeds-dont-have-video-players-like-they-used-to/166994)

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**Author:** [@Uncoool](https://meta.discourse.org/u/Uncoool)\
**Replies:** 7\
**Last updated:** [October 15, 2020, 8:15am UTC](https://meta.discourse.org/t/new-medal-embeds-dont-have-video-players-like-they-used-to/166994 "2020-10-15T08:15:38Z")

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I wasn’t sure if this was a bug or not, but it’s the only way I can describe it. Medal embeds used to work like this, and for some reason embeds that were posted before this change still retain their video player. C…

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## [Changing S3 Bucket and all references](https://meta.discourse.org/t/changing-s3-bucket-and-all-references/167117)

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**Author:** [@Samir\_Faci](https://meta.discourse.org/u/Samir_Faci)\
**Replies:** 1\
**Last updated:** [October 15, 2020, 5:29am UTC](https://meta.discourse.org/t/changing-s3-bucket-and-all-references/167117 "2020-10-15T05:29:20Z")

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I changed the S3 bucket for my website and copied all the assets to the new one. Everything is the same, I also made sure that all the files are publically readable at the very least for i in $(cat files.txt | awk '{p…

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## [Allow Only Admin/Mods GIF avatars](https://meta.discourse.org/t/allow-only-admin-mods-gif-avatars/167135)

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**Author:** [@MidnightCheesePizza](https://meta.discourse.org/u/MidnightCheesePizza)\
**Replies:** 5\
**Last updated:** [October 15, 2020, 5:10am UTC](https://meta.discourse.org/t/allow-only-admin-mods-gif-avatars/167135 "2020-10-15T05:10:16Z")

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Hey all, Saw this thread here: .Gif files as profile pics? and I was able to set everything up correctly. My question is if there is a way to only allow a certain role or trust level to have GIF avatars. I’d like to s…

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## [Redis server Out of memory](https://meta.discourse.org/t/redis-server-out-of-memory/167241)

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**Author:** [@gascn](https://meta.discourse.org/u/gascn)\
**Replies:** 2\
**Last updated:** [October 15, 2020, 1:43am UTC](https://meta.discourse.org/t/redis-server-out-of-memory/167241 "2020-10-15T01:43:02Z")

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We were experiencing a downtime on our discourse app installed in digitalOcean lately and this was the message showing on the system log Do we have to upgrade our droplets memory.?

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## [Better way for my users to invite others?](https://meta.discourse.org/t/better-way-for-my-users-to-invite-others/61665)

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**Author:** [@shaundefense](https://meta.discourse.org/u/shaundefense)\
**Replies:** 35\
**Last updated:** [October 14, 2020, 10:49pm UTC](https://meta.discourse.org/t/better-way-for-my-users-to-invite-others/61665 "2020-10-14T22:49:33Z")

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I have an invite only site and I’m interested in growing my members by allowing my members to invite others. I understand there is the invite to topic feature, but is there a way for my users to send general invites?

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## [A problem with upgrade](https://meta.discourse.org/t/a-problem-with-upgrade/167230)

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**Author:** [@ufukayyildiz](https://meta.discourse.org/u/ufukayyildiz)\
**Replies:** 1\
**Last updated:** [October 14, 2020, 8:38pm UTC](https://meta.discourse.org/t/a-problem-with-upgrade/167230 "2020-10-14T20:38:44Z")

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hi, i tried upgrade to discourse in admin panel but it did not completed and showed Currently Upgrading… about 15 min. then, 1- i tried to connect my VPS but no success. 2- I stopped the vps then start again and conn…

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## [Automatic session management with OAuth SSO](https://meta.discourse.org/t/automatic-session-management-with-oauth-sso/167204)

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**Author:** [@vagosduke](https://meta.discourse.org/u/vagosduke)\
**Replies:** 5\
**Last updated:** [October 14, 2020, 8:22pm UTC](https://meta.discourse.org/t/automatic-session-management-with-oauth-sso/167204 "2020-10-14T20:22:35Z")

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Hello, We are running a suite of services for a specific closed community and we are deciding to include Discourse as the social platform. I am wondering what is the best and most elegant way (technically) to seamlessly…

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## [Privacy Settings for Posts by Users (Settings)](https://meta.discourse.org/t/privacy-settings-for-posts-by-users-settings/167216)

<div class="topic-metadata">

**Author:** [@jousefm](https://meta.discourse.org/u/jousefm)\
**Replies:** 3\
**Last updated:** [October 14, 2020, 6:42pm UTC](https://meta.discourse.org/t/privacy-settings-for-posts-by-users-settings/167216 "2020-10-14T18:42:37Z")

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Can Forum threads can be made private by “normal” users except admins & moderators and if so, where can I change that or do I need to increase the rank of the users that I want to enable for that option? Cheers! …

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## [Missing Facebook and Twitter share button](https://meta.discourse.org/t/missing-facebook-and-twitter-share-button/167154)

<div class="topic-metadata">

**Author:** [@adopilot](https://meta.discourse.org/u/adopilot)\
**Replies:** 1\
**Last updated:** [October 14, 2020, 5:43pm UTC](https://meta.discourse.org/t/missing-facebook-and-twitter-share-button/167154 "2020-10-14T17:43:31Z")

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Lately I started upgrading my discource instances and for two instances after upgrading to 2.6.0.beta3 share buttons for Facebook and Twitter not showing any more. I double check my instance there is no custom component…

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## [How to display a widget in the hamburger menu?](https://meta.discourse.org/t/how-to-display-a-widget-in-the-hamburger-menu/167022)

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**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 9\
**Last updated:** [October 14, 2020, 5:14pm UTC](https://meta.discourse.org/t/how-to-display-a-widget-in-the-hamburger-menu/167022 "2020-10-14T17:14:28Z")

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Hi, I’d like to display a widget in the hamburger menu. I lookes at (Deprecated) Display a "Discord Widget" in a dropdown button to figure it out. but I’m not able to show the button in the hamburger menu. Here’s my co…

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## [Disable direct/private messages?](https://meta.discourse.org/t/disable-direct-private-messages/167177)

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**Author:** [@zeroexcuses](https://meta.discourse.org/u/zeroexcuses)\
**Replies:** 3\
**Last updated:** [October 14, 2020, 1:18pm UTC](https://meta.discourse.org/t/disable-direct-private-messages/167177 "2020-10-14T13:18:10Z")

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Is it possible to configure a discourse site to completely disable direct / private messages?

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## [Same email gets sent every day](https://meta.discourse.org/t/same-email-gets-sent-every-day/167133)

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**Author:** [@figure002](https://meta.discourse.org/u/figure002)\
**Replies:** 4\
**Last updated:** [October 13, 2020, 11:39pm UTC](https://meta.discourse.org/t/same-email-gets-sent-every-day/167133 "2020-10-13T23:39:30Z")

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I’m working on building a community using Discourse and only recently people have started joining and participating. One user in particular has been participating a lot recently, which is awesome. But since the start of …

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## [Is it possible to make tags mandatory?](https://meta.discourse.org/t/is-it-possible-to-make-tags-mandatory/137360)

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**Author:** [@harmstra](https://meta.discourse.org/u/harmstra)\
**Replies:** 10\
**Last updated:** [October 14, 2020, 12:01pm UTC](https://meta.discourse.org/t/is-it-possible-to-make-tags-mandatory/137360 "2020-10-14T12:01:15Z")

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I’ve implemented some tag groups as described here https://meta.discourse.org/t/tags-category-restrictions-tag-groups-relationships/48260 I’d like to have the Brand and Model tags mandetory, is this possible?

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## [Discourse Features Github](https://meta.discourse.org/t/discourse-features-github/167155)

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**Author:** [@Sim\_Jennifer](https://meta.discourse.org/u/Sim_Jennifer)\
**Replies:** 1\
**Last updated:** [October 14, 2020, 11:47am UTC](https://meta.discourse.org/t/discourse-features-github/167155 "2020-10-14T11:47:25Z")

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Dear Support, I’m new here and just discovered that Discourse able to link with Github? I’m referring here, for example, Blockchain Github or any Cryptocurrency related, it can run?

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## [Is Discourse fully free?](https://meta.discourse.org/t/is-discourse-fully-free/86769)

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**Author:** [@sudoman](https://meta.discourse.org/u/sudoman)\
**Replies:** 6\
**Last updated:** [May 4, 2018, 10:17pm UTC](https://meta.discourse.org/t/is-discourse-fully-free/86769 "2018-05-04T22:17:12Z")

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Hello, I’m considering using Discourse, but before I do, I would like to know: is the forum software fully free, including the JavaScript and all of its dependencies? Thanks, Andrew

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## [Disk space usage of /lib/docker is high](https://meta.discourse.org/t/disk-space-usage-of-lib-docker-is-high/67375)

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**Author:** [@david](https://meta.discourse.org/u/david)\
**Replies:** 11\
**Last updated:** [October 14, 2020, 8:19am UTC](https://meta.discourse.org/t/disk-space-usage-of-lib-docker-is-high/67375 "2020-10-14T08:19:11Z")

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Ran into a disk space issue on one of my droplets this morning. Discourse has almost filled the 30GB Using ncdu, I’m getting /discourse 6.4GB /lib/docker 18.2GB There are a fair number of posts & uploads, so …

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## [This is the problem of a specific user or something else?](https://meta.discourse.org/t/this-is-the-problem-of-a-specific-user-or-something-else/167092)

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**Author:** [@Dev\_Work](https://meta.discourse.org/u/Dev_Work)\
**Replies:** 6\
**Last updated:** [October 14, 2020, 7:10am UTC](https://meta.discourse.org/t/this-is-the-problem-of-a-specific-user-or-something-else/167092 "2020-10-14T07:10:28Z")

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Good afternoon! Help me figure out the forum. This is the problem of a specific user or something else?

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## [Permalinks with capital letters](https://meta.discourse.org/t/permalinks-with-capital-letters/86631)

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**Author:** [@Fajfi](https://meta.discourse.org/u/Fajfi)\
**Replies:** 2\
**Last updated:** [May 3, 2018, 8:28pm UTC](https://meta.discourse.org/t/permalinks-with-capital-letters/86631 "2018-05-03T20:28:35Z")

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After import from my old forum i have to deal with redirections. I have Google SEO plugin on my MyBB board and I used this plugin table to get permalinks. In table I got links with capital letters. /thread-Some-Thread…

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## [Use X-Forwarded or not?](https://meta.discourse.org/t/use-x-forwarded-or-not/167128)

<div class="topic-metadata">

**Author:** [@aliyosefzai](https://meta.discourse.org/u/aliyosefzai)\
**Replies:** 1\
**Last updated:** [October 13, 2020, 9:25pm UTC](https://meta.discourse.org/t/use-x-forwarded-or-not/167128 "2020-10-13T21:25:22Z")

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Hi, Our Discourse is setup behind a firewall and all the traffic to nginx is coming from single IP address which is causing errors (429 Too Many requests) for some users accessing the forums.I can forward the original I…

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## [Summary of current state of GDPR compliance](https://meta.discourse.org/t/summary-of-current-state-of-gdpr-compliance/85893)

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**Author:** [@Judith](https://meta.discourse.org/u/Judith)\
**Replies:** 4\
**Last updated:** [April 22, 2018, 12:10pm UTC](https://meta.discourse.org/t/summary-of-current-state-of-gdpr-compliance/85893 "2018-04-22T12:10:15Z")

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We (diem25.org) are in the process of GDPR-proofing our operations. As others pointed out, the danger is not the authorities but the Abmahnanwälte, who are suing e.g. small personal blogs for lacking the legally-mandated…

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## [Issue with Drupal Discourse SSO](https://meta.discourse.org/t/issue-with-drupal-discourse-sso/160650)

<div class="topic-metadata">

**Author:** [@Shenron\_segamag](https://meta.discourse.org/u/Shenron_segamag)\
**Replies:** 12\
**Last updated:** [October 13, 2020, 7:01pm UTC](https://meta.discourse.org/t/issue-with-drupal-discourse-sso/160650 "2020-10-13T19:01:00Z")

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Hi, I’m new to Discourse, and I’m trying to set up my forum with a Drupal website, with the Discourse SSO module. I followed the instructions of the module and this topic, unfortunately the url “mydrupalwebsite.com/disc…

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## [Set up Email notification for multiple people](https://meta.discourse.org/t/set-up-email-notification-for-multiple-people/167109)

<div class="topic-metadata">

**Author:** [@jousefm](https://meta.discourse.org/u/jousefm)\
**Replies:** 1\
**Last updated:** [October 13, 2020, 6:42pm UTC](https://meta.discourse.org/t/set-up-email-notification-for-multiple-people/167109 "2020-10-13T18:42:49Z")

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Hey guys! Is it possible to force an email notification to selected people in case someone posts a response in a thread? Thanks a lot! :slight\_smile:

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## [Where is the FAQ\_URL site setting](https://meta.discourse.org/t/where-is-the-faq-url-site-setting/167088)

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**Author:** [@teriw](https://meta.discourse.org/u/teriw)\
**Replies:** 1\
**Last updated:** [October 13, 2020, 6:09pm UTC](https://meta.discourse.org/t/where-is-the-faq-url-site-setting/167088 "2020-10-13T18:09:38Z")

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We updated our Website and now our FAQ points to a missing URL. I can’t find where I can update the FAQ\_URL to the new site.

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## [User\_List export failure](https://meta.discourse.org/t/user-list-export-failure/166055)

<div class="topic-metadata">

**Author:** [@sturdy2](https://meta.discourse.org/u/sturdy2)\
**Replies:** 1\
**Last updated:** [October 12, 2020, 7:35pm UTC](https://meta.discourse.org/t/user-list-export-failure/166055 "2020-10-12T19:35:21Z")

</div>

When I try to export a list of users, I receive a notification that “data export failed.” The export does indeed fail but I see no entry in the error logs. I did successfully export a user list on 15 Sep 2020. I don’t su…

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