# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=560

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 561

---

## [Login with JavaScript Disabled](https://meta.discourse.org/t/login-with-javascript-disabled/167100)

<div class="topic-metadata">

**Author:** [@natrius](https://meta.discourse.org/u/natrius)\
**Replies:** 2\
**Last updated:** [October 13, 2020, 4:41pm UTC](https://meta.discourse.org/t/login-with-javascript-disabled/167100 "2020-10-13T16:41:22Z")

</div>

I would personally see it as category 2 bug. There is currently a discussion going on at OSM and one thing brought up is: Its not possible to login or register with JavaScript disabled. It is possible to read without Jav…

---

## [Change password issue with SAML](https://meta.discourse.org/t/change-password-issue-with-saml/167064)

<div class="topic-metadata">

**Author:** [@nahimov](https://meta.discourse.org/u/nahimov)\
**Replies:** 2\
**Last updated:** [October 13, 2020, 10:01am UTC](https://meta.discourse.org/t/change-password-issue-with-saml/167064 "2020-10-13T10:01:04Z")

</div>

I set up Keycloak + Discourse to work together, everything works correctly… But there is one case that I do not understand. Let’s say there is a user on Keycloak, he logs in through SAML on Discourse and successfully lo…

---

## [Require admin approval of new topics in a particular category](https://meta.discourse.org/t/require-admin-approval-of-new-topics-in-a-particular-category/166983)

<div class="topic-metadata">

**Author:** [@nityeshaga](https://meta.discourse.org/u/nityeshaga)\
**Replies:** 5\
**Last updated:** [October 13, 2020, 9:00am UTC](https://meta.discourse.org/t/require-admin-approval-of-new-topics-in-a-particular-category/166983 "2020-10-13T09:00:09Z")

</div>

There is a setting - Require moderator approval of all new topics - that ensures that all new topics in a particular category need to be approved by a moderator. But how can I ensure that Admin approval is required for …

---

## [Sidekiq is consuming too much memory, restarting](https://meta.discourse.org/t/sidekiq-is-consuming-too-much-memory-restarting/48395)

<div class="topic-metadata">

**Author:** [@gkln](https://meta.discourse.org/u/gkln)\
**Replies:** 38\
**Last updated:** [October 13, 2020, 6:43am UTC](https://meta.discourse.org/t/sidekiq-is-consuming-too-much-memory-restarting/48395 "2020-10-13T06:43:28Z")

</div>

Hi, We get this message in the logs about twice a day since the update to Discourse 1.6.0: Sidekiq is consuming too much memory (using: 532.09M) for forum.detendusdupad.com, restarting Is it a normal behaviour, a mi…

---

## [Improving Instance Performance (Megatopics, Database Size and Extreme Load)](https://meta.discourse.org/t/improving-instance-performance-megatopics-database-size-and-extreme-load/144277)

<div class="topic-metadata">

**Author:** [@Iceman](https://meta.discourse.org/u/Iceman)\
**Replies:** 60\
**Last updated:** [October 13, 2020, 6:04am UTC](https://meta.discourse.org/t/improving-instance-performance-megatopics-database-size-and-extreme-load/144277 "2020-10-13T06:04:29Z")

</div>

Hi Discourse Community! Recently I have been trying to improve the performance of my Discourse installation and clean up a little since my site has been growing exponentially lately. I have identified two issues, sear…

---

## [Topics getting duplicated](https://meta.discourse.org/t/topics-getting-duplicated/166942)

<div class="topic-metadata">

**Author:** [@ProLessSkill](https://meta.discourse.org/u/ProLessSkill)\
**Replies:** 3\
**Last updated:** [October 13, 2020, 3:59am UTC](https://meta.discourse.org/t/topics-getting-duplicated/166942 "2020-10-13T03:59:12Z")

</div>

Hello, I have encountered a strange bug that hasn’t happened to me before. So, when I go ahead and create a new topic it create two topics instead of one with the exact same content. Now, the issue is that I cannot se…

---

## [Group member disappear](https://meta.discourse.org/t/group-member-disappear/167025)

<div class="topic-metadata">

**Author:** [@SodOmi](https://meta.discourse.org/u/SodOmi)\
**Replies:** 1\
**Last updated:** [October 12, 2020, 10:51pm UTC](https://meta.discourse.org/t/group-member-disappear/167025 "2020-10-12T22:51:34Z")

</div>

Hello I created a group called “intern” with ~10 Members and then I created a category called “intern discussions” that can only be accessed by this group of interns. Works fine .. except that some of these members ran…

---

## [Integrating ExoBucks with Discourse](https://meta.discourse.org/t/integrating-exobucks-with-discourse/166999)

<div class="topic-metadata">

**Author:** [@ExoBucks](https://meta.discourse.org/u/ExoBucks)\
**Replies:** 2\
**Last updated:** [October 12, 2020, 7:39pm UTC](https://meta.discourse.org/t/integrating-exobucks-with-discourse/166999 "2020-10-12T19:39:23Z")

</div>

Hi everyone, We’re considering creating a plugin for ExoBucks (https://exobucks.com). We have some Javascript code that forum owners copy/paste to any website and it’ll automatically pass external links through our URL…

---

## [Is it possible to embed and show \<object\>?](https://meta.discourse.org/t/is-it-possible-to-embed-and-show-object/84159)

<div class="topic-metadata">

**Author:** [@Daniel\_Nevoigt](https://meta.discourse.org/u/Daniel_Nevoigt)\
**Replies:** 2\
**Last updated:** [May 3, 2018, 5:23pm UTC](https://meta.discourse.org/t/is-it-possible-to-embed-and-show-object/84159 "2018-05-03T17:23:12Z")

</div>

Hello friends, I am woundering if I could be somehow embed the following code and show the image: \<object type="image/svg+xml" data="https://o.smium.org/api/convert/7899/svg/7899-pvp-vexor.svg"\>\<a href="https://o.smium…

---

## [Commenting system: integrate Discourse and Webflow](https://meta.discourse.org/t/commenting-system-integrate-discourse-and-webflow/166976)

<div class="topic-metadata">

**Author:** [@Deyner\_López](https://meta.discourse.org/u/Deyner_L%C3%B3pez)\
**Replies:** 2\
**Last updated:** [October 12, 2020, 4:13pm UTC](https://meta.discourse.org/t/commenting-system-integrate-discourse-and-webflow/166976 "2020-10-12T16:13:15Z")

</div>

Hi! I can see there are ways to integrate Discourse as the commenting system for Wordpress and Ghost, which is really impressive and awesome. The company i work for originally choose Ghost as the platform to deploy our …

---

## [Is 3:1 aspect ratio of logo necessary?](https://meta.discourse.org/t/is-3-1-aspect-ratio-of-logo-necessary/166980)

<div class="topic-metadata">

**Author:** [@Jonathan5](https://meta.discourse.org/u/Jonathan5)\
**Replies:** 1\
**Last updated:** [October 12, 2020, 3:59pm UTC](https://meta.discourse.org/t/is-3-1-aspect-ratio-of-logo-necessary/166980 "2020-10-12T15:59:05Z")

</div>

I’m considering using the same 120x120 logo for both logo and logo small. It seems to work all right, but the notes say “Use a wide rectangular image with a height of 120 and an aspect ratio greater than 3:1.” Is this …

---

## [Help! Backups 403 error](https://meta.discourse.org/t/help-backups-403-error/166941)

<div class="topic-metadata">

**Author:** [@KevinBlandy](https://meta.discourse.org/u/KevinBlandy)\
**Replies:** 2\
**Last updated:** [October 12, 2020, 11:17am UTC](https://meta.discourse.org/t/help-backups-403-error/166941 "2020-10-12T11:17:47Z")

</div>

I found that the backup management in the background cannot be opened. /admin/backups/status.json response {"errors":\["你没有权限查看所请求的资源。"\],"error\_type":"invalid\_access"} Since 10 days ago, the automatic backup also se…

---

## [Facebook login fails because access token is invalidated after 90 days?](https://meta.discourse.org/t/facebook-login-fails-because-access-token-is-invalidated-after-90-days/86647)

<div class="topic-metadata">

**Author:** [@ChrisBeach](https://meta.discourse.org/u/ChrisBeach)\
**Replies:** 5\
**Last updated:** [May 2, 2018, 11:44pm UTC](https://meta.discourse.org/t/facebook-login-fails-because-access-token-is-invalidated-after-90-days/86647 "2018-05-02T23:44:14Z")

</div>

I’m seeing the following on both my instance and meta: Possibly an issue with Discourse – or perhaps Mr Data Accumulator made a breaking change?

---

## [Removing all categories (or just "uncategorized") from hamburger menu](https://meta.discourse.org/t/removing-all-categories-or-just-uncategorized-from-hamburger-menu/104876)

<div class="topic-metadata">

**Author:** [@L30110](https://meta.discourse.org/u/L30110)\
**Replies:** 8\
**Last updated:** [October 12, 2020, 1:23am UTC](https://meta.discourse.org/t/removing-all-categories-or-just-uncategorized-from-hamburger-menu/104876 "2020-10-12T01:23:09Z")

</div>

Since my uncategorized topics page is still accessible by URL by ordinary users (it’s now a totally blank page), if I could just remove the Uncategorized link from the hamburger menu I wouldn’t have random users clicking…

---

## [Allow any TL user to delete their own post?](https://meta.discourse.org/t/allow-any-tl-user-to-delete-their-own-post/166918)

<div class="topic-metadata">

**Author:** [@P2W](https://meta.discourse.org/u/P2W)\
**Replies:** 4\
**Last updated:** [October 11, 2020, 8:46pm UTC](https://meta.discourse.org/t/allow-any-tl-user-to-delete-their-own-post/166918 "2020-10-11T20:46:47Z")

</div>

All signs post to users having permission to delete their own threads. Playing in settings, I am either missing it or don’t understand why they wouldn’t be able to. A TL2 users is trying to delete his own thread and get…

---

## [Exposing /sidekiq to public](https://meta.discourse.org/t/exposing-sidekiq-to-public/166897)

<div class="topic-metadata">

**Author:** [@justinvanwinkle](https://meta.discourse.org/u/justinvanwinkle)\
**Replies:** 0\
**Last updated:** [October 11, 2020, 3:54pm UTC](https://meta.discourse.org/t/exposing-sidekiq-to-public/166897 "2020-10-11T15:54:43Z")

</div>

EDIT: I just realized that it is only accessible when I am logged in as admin. It appears that the Discourse backend does return a 404 for this page. :sweat\_smile: Is it safe to expose /sidekiq to the public? My assumpt…

---

## [Error while updating](https://meta.discourse.org/t/error-while-updating/166877)

<div class="topic-metadata">

**Author:** [@Yariv\_Cohen](https://meta.discourse.org/u/Yariv_Cohen)\
**Replies:** 1\
**Last updated:** [October 11, 2020, 2:18pm UTC](https://meta.discourse.org/t/error-while-updating/166877 "2020-10-11T14:18:14Z")

</div>

Has someone encounter an error like this while updating and have an idea how to solve it? I’m afraid now, that some features on my forum are not working as well Thank you!

---

## [How would I wipe everything from a forum?](https://meta.discourse.org/t/how-would-i-wipe-everything-from-a-forum/166880)

<div class="topic-metadata">

**Author:** [@anon89147131](https://meta.discourse.org/u/anon89147131)\
**Replies:** 2\
**Last updated:** [October 11, 2020, 10:23am UTC](https://meta.discourse.org/t/how-would-i-wipe-everything-from-a-forum/166880 "2020-10-11T10:23:03Z")

</div>

So I have a forum hosted on a free cloud infrastructure and don’t want to go through the whole hassle again of recreating it etc so how could I wipe EVERYTHING and start new from the Wizard, etc?

---

## [Finding more information about CSP Violation error](https://meta.discourse.org/t/finding-more-information-about-csp-violation-error/166868)

<div class="topic-metadata">

**Author:** [@j127](https://meta.discourse.org/u/j127)\
**Replies:** 0\
**Last updated:** [October 10, 2020, 8:40pm UTC](https://meta.discourse.org/t/finding-more-information-about-csp-violation-error/166868 "2020-10-10T20:40:40Z")

</div>

I noticed some weird entries in the logs. It looks like there were a couple of CSP Violation errors from an unknown domain and JSONP. Is there a way to find out more about the visitor who triggered that error? (IP addre…

---

## [Styleguide auto-installed?](https://meta.discourse.org/t/styleguide-auto-installed/166867)

<div class="topic-metadata">

**Author:** [@Stephen](https://meta.discourse.org/u/Stephen)\
**Replies:** 1\
**Last updated:** [October 10, 2020, 8:40pm UTC](https://meta.discourse.org/t/styleguide-auto-installed/166867 "2020-10-10T20:40:12Z")

</div>

Just updated a test-passed site this morning to install two plugins, notice that the site now also has discourse-styleguide installed, despite it not being referenced in the app.yml. Checking within the app styleguide i…

---

## [Shortcut to navigate to the last post in the topic](https://meta.discourse.org/t/shortcut-to-navigate-to-the-last-post-in-the-topic/166823)

<div class="topic-metadata">

**Author:** [@meglio](https://meta.discourse.org/u/meglio)\
**Replies:** 3\
**Last updated:** [October 10, 2020, 2:38pm UTC](https://meta.discourse.org/t/shortcut-to-navigate-to-the-last-post-in-the-topic/166823 "2020-10-10T14:38:38Z")

</div>

Is there a shortcut to navigate straight to the last post in the topic? Same as if I would click on the topic scrollbar: If not, will this make sense as a feature request?

---

## [Using Discourse with SparkPost](https://meta.discourse.org/t/using-discourse-with-sparkpost/36175)

<div class="topic-metadata">

**Author:** [@tdsteve](https://meta.discourse.org/u/tdsteve)\
**Replies:** 3\
**Last updated:** [May 2, 2018, 7:32am UTC](https://meta.discourse.org/t/using-discourse-with-sparkpost/36175 "2018-05-02T07:32:10Z")

</div>

I can’t get my Discourse installation to work with SparkPost. Let’s say my domain is example.com. I have it registered and verified as a sending domain with SparkPost. The relevant part of my app.yml looks like this: DI…

---

## [User reporting issues after upgrading discourse](https://meta.discourse.org/t/user-reporting-issues-after-upgrading-discourse/166788)

<div class="topic-metadata">

**Author:** [@Ally\_Lady](https://meta.discourse.org/u/Ally_Lady)\
**Replies:** 1\
**Last updated:** [October 10, 2020, 2:03am UTC](https://meta.discourse.org/t/user-reporting-issues-after-upgrading-discourse/166788 "2020-10-10T02:03:34Z")

</div>

Version: 2.6.0.beta2 Sorry novice user I am. A user is reporting after his session times out, he is taken to the logout page…he goes back to the Community Forum site, logs in with user/password and then gets directed to…

---

## [Activation email sent after account was deactivated](https://meta.discourse.org/t/activation-email-sent-after-account-was-deactivated/166642)

<div class="topic-metadata">

**Author:** [@sok777](https://meta.discourse.org/u/sok777)\
**Replies:** 5\
**Last updated:** [October 9, 2020, 10:55pm UTC](https://meta.discourse.org/t/activation-email-sent-after-account-was-deactivated/166642 "2020-10-09T22:55:17Z")

</div>

Hi there, A few users in my forum wanted to be removed. So that I messages wouldn’t be deleted from the forum and in private messaging (for example, their message requesting to be removed) I went ahead and deactivated …

---

## [Reviews on WooCommerce Products disabled with discourse ajax option](https://meta.discourse.org/t/reviews-on-woocommerce-products-disabled-with-discourse-ajax-option/164624)

<div class="topic-metadata">

**Author:** [@pjv](https://meta.discourse.org/u/pjv)\
**Replies:** 2\
**Last updated:** [October 9, 2020, 10:33pm UTC](https://meta.discourse.org/t/reviews-on-woocommerce-products-disabled-with-discourse-ajax-option/164624 "2020-10-09T22:33:52Z")

</div>

On a WooCommerce site I manage, with the “Load comments with Ajax.” option enabled, WooCommerce products display a “Comments are disabled” message instead of the product’s (existing) reviews. This site uses discourse fo…

---

## [Unusually large Service Worker cache usage](https://meta.discourse.org/t/unusually-large-service-worker-cache-usage/166801)

<div class="topic-metadata">

**Author:** [@dtinth](https://meta.discourse.org/u/dtinth)\
**Replies:** 1\
**Last updated:** [October 9, 2020, 9:00pm UTC](https://meta.discourse.org/t/unusually-large-service-worker-cache-usage/166801 "2020-10-09T21:00:59Z")

</div>

While I try to free up my disk space, I noticed that my Google Chrome profile is consuming an unusually large amount of disk space. The file system visualization tool points to the Service Worker Cache Storage folder con…

---

## [Non-members and topic security](https://meta.discourse.org/t/non-members-and-topic-security/166779)

<div class="topic-metadata">

**Author:** [@Aka](https://meta.discourse.org/u/Aka)\
**Replies:** 2\
**Last updated:** [October 9, 2020, 3:28pm UTC](https://meta.discourse.org/t/non-members-and-topic-security/166779 "2020-10-09T15:28:31Z")

</div>

Hi community. I need some help. I’m trying to get some engagement on my forum and the idea is to share with my community the roadmap of my business. Hopefully, this will bring some sign-ups. However, I don’t want this t…

---

## [Banner topic not working for Android](https://meta.discourse.org/t/banner-topic-not-working-for-android/165793)

<div class="topic-metadata">

**Author:** [@jenni\_alencar](https://meta.discourse.org/u/jenni_alencar)\
**Replies:** 7\
**Last updated:** [October 9, 2020, 1:40pm UTC](https://meta.discourse.org/t/banner-topic-not-working-for-android/165793 "2020-10-09T13:40:41Z")

</div>

When I put a banner topic its not working for android I tried to put no another category, but is not working

---

## [Allow all users to see users post\_count when using the API](https://meta.discourse.org/t/allow-all-users-to-see-users-post-count-when-using-the-api/161770)

<div class="topic-metadata">

**Author:** [@Wille](https://meta.discourse.org/u/Wille)\
**Replies:** 6\
**Last updated:** [October 9, 2020, 6:04am UTC](https://meta.discourse.org/t/allow-all-users-to-see-users-post-count-when-using-the-api/161770 "2020-10-09T06:04:28Z")

</div>

Hey. I was wondering if there’s any way to allow all users to see users post\_count when using the API call /users/{username}.json without having to modify the git repo? Is there something like a setting or plugin for t…

---

## [High cache storage usage on client browser](https://meta.discourse.org/t/high-cache-storage-usage-on-client-browser/166727)

<div class="topic-metadata">

**Author:** [@fireattack](https://meta.discourse.org/u/fireattack)\
**Replies:** 2\
**Last updated:** [October 9, 2020, 1:28am UTC](https://meta.discourse.org/t/high-cache-storage-usage-on-client-browser/166727 "2020-10-09T01:28:11Z")

</div>

Today when I was checking my content settings on Chrome ( chrome://settings/content/all ), I noticed that a large portion of my local data storage come from discourse sites: And I barely visit these sites, at most tw…

[Previous page](https://meta.discourse.org/c/support/6.md?page=559)

[Next page](https://meta.discourse.org/c/support/6.md?page=561)
