# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=563

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 564

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## [Ability to set 'Remind me' topic timer has disappeared...?](https://meta.discourse.org/t/ability-to-set-remind-me-topic-timer-has-disappeared/164115)

<div class="topic-metadata">

**Author:** [@ganncamp](https://meta.discourse.org/u/ganncamp)\
**Replies:** 4\
**Last updated:** [October 5, 2020, 3:30pm UTC](https://meta.discourse.org/t/ability-to-set-remind-me-topic-timer-has-disappeared/164115 "2020-10-05T15:30:47Z")

</div>

On our hosted instance, I just tried to set myself a reminder on a topic for tomorrow. I find that I have half a dozen new timer options, but not the one I’ve been using for years…?

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## ['hostname "mail.domain.tld" does not match the server certificate' :: SNI support? & how to query cert from Discourse container?](https://meta.discourse.org/t/hostname-mail-domain-tld-does-not-match-the-server-certificate-sni-support-how-to-query-cert-from-discourse-container/132002)

<div class="topic-metadata">

**Author:** [@mreach](https://meta.discourse.org/u/mreach)\
**Replies:** 6\
**Last updated:** [October 5, 2020, 3:36pm UTC](https://meta.discourse.org/t/hostname-mail-domain-tld-does-not-match-the-server-certificate-sni-support-how-to-query-cert-from-discourse-container/132002 "2020-10-05T15:36:52Z")

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I’m getting some kind of a certificate error when accessing the pop3 mail server from another server on our domain. The resultant message is: Job exception: hostname "mail.domain.tld" does not match the server certificat…

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## [Follow Up Email, After Account Creation](https://meta.discourse.org/t/follow-up-email-after-account-creation/166273)

<div class="topic-metadata">

**Author:** [@gio](https://meta.discourse.org/u/gio)\
**Replies:** 0\
**Last updated:** [October 5, 2020, 3:27pm UTC](https://meta.discourse.org/t/follow-up-email-after-account-creation/166273 "2020-10-05T15:27:41Z")

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Hello all, We’d like to send an email to users who have created an account, but not posted anything after {x} number of days. Has anyone implemented something similar to this? If so, how did you do it and did you have …

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## [Write my own Global Alerts](https://meta.discourse.org/t/write-my-own-global-alerts/165433)

<div class="topic-metadata">

**Author:** [@MidnightCheesePizza](https://meta.discourse.org/u/MidnightCheesePizza)\
**Replies:** 7\
**Last updated:** [October 5, 2020, 11:04am UTC](https://meta.discourse.org/t/write-my-own-global-alerts/165433 "2020-10-05T11:04:02Z")

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I just got done with my fresh install of discourse and was wondering if there is a place or plugin I could use to write my own global alerts like these: I’d like to have that function so when changes or updates happe…

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## [Randomly assigning an avatar as profile photo](https://meta.discourse.org/t/randomly-assigning-an-avatar-as-profile-photo/166013)

<div class="topic-metadata">

**Author:** [@peterakkies](https://meta.discourse.org/u/peterakkies)\
**Replies:** 5\
**Last updated:** [October 5, 2020, 7:36am UTC](https://meta.discourse.org/t/randomly-assigning-an-avatar-as-profile-photo/166013 "2020-10-05T07:36:28Z")

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Hey folks, Is there a plugin that has a collection of avatars—graphic, cartoon-like ones—and that can randomly assign one to each user who has not yet uploaded a profile photo? I find the avatars with just the first le…

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## [Forum Unusable due to "Can’t save in background: fork: Cannot allocate memory”](https://meta.discourse.org/t/forum-unusable-due-to-can-t-save-in-background-fork-cannot-allocate-memory/57781)

<div class="topic-metadata">

**Author:** [@Goosy](https://meta.discourse.org/u/Goosy)\
**Replies:** 12\
**Last updated:** [May 17, 2019, 6:30pm UTC](https://meta.discourse.org/t/forum-unusable-due-to-can-t-save-in-background-fork-cannot-allocate-memory/57781 "2019-05-17T18:30:44Z")

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I’m using a 2GB Digital Ocean Droplet and I keep getting 500 errors when users are trying to post new comments. I checked the server logs and I see them full of these 2 lines: 44:M 22 Feb 12:10:04.079 \* 1 changes in 90…

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## [Android Chrome touch offset, 2020 edition](https://meta.discourse.org/t/android-chrome-touch-offset-2020-edition/161956)

<div class="topic-metadata">

**Author:** [@ljpp](https://meta.discourse.org/u/ljpp)\
**Replies:** 2\
**Last updated:** [October 3, 2020, 7:36am UTC](https://meta.discourse.org/t/android-chrome-touch-offset-2020-edition/161956 "2020-10-03T07:36:19Z")

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Continuing the discussion from Looking for some clarity on the Android Chrome touch offset issue: Found this old thread an decided to post an update. The Android Chrome touch offset is definitely still there, at least…

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## [Syntax error in my YAML when installing plugin](https://meta.discourse.org/t/syntax-error-in-my-yaml-when-installing-plugin/166058)

<div class="topic-metadata">

**Author:** [@musti](https://meta.discourse.org/u/musti)\
**Replies:** 5\
**Last updated:** [October 5, 2020, 1:52am UTC](https://meta.discourse.org/t/syntax-error-in-my-yaml-when-installing-plugin/166058 "2020-10-05T01:52:36Z")

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I am getting this error while installing the plugin. Can you help me? Ensuring launcher is up to date Fetching origin Launcher is up-to-date Stopping old container + /usr/bin/docker stop -t 10 app …

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## [Migrate from flarum to discourse](https://meta.discourse.org/t/migrate-from-flarum-to-discourse/83417)

<div class="topic-metadata">

**Author:** [@Pranav\_Jadhav1](https://meta.discourse.org/u/Pranav_Jadhav1)\
**Replies:** 8\
**Last updated:** [April 28, 2018, 10:38am UTC](https://meta.discourse.org/t/migrate-from-flarum-to-discourse/83417 "2018-04-28T10:38:24Z")

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any way to migrate from flarum to discourse?

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## [A way to get page type?](https://meta.discourse.org/t/a-way-to-get-page-type/166219)

<div class="topic-metadata">

**Author:** [@MrDarkside](https://meta.discourse.org/u/MrDarkside)\
**Replies:** 2\
**Last updated:** [October 4, 2020, 10:37pm UTC](https://meta.discourse.org/t/a-way-to-get-page-type/166219 "2020-10-04T22:37:32Z")

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Can I get a page type somehow to know if it’s a post page or not? I’m currenly checking if there is a posts-wrapper class cause it’s seems unique for posts, but I’m sure it’s not the best way. \<script type="text/discou…

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## [How to limit topic invites to certain trust levels?](https://meta.discourse.org/t/how-to-limit-topic-invites-to-certain-trust-levels/166162)

<div class="topic-metadata">

**Author:** [@Chaboi\_3000](https://meta.discourse.org/u/Chaboi_3000)\
**Replies:** 3\
**Last updated:** [October 4, 2020, 8:51pm UTC](https://meta.discourse.org/t/how-to-limit-topic-invites-to-certain-trust-levels/166162 "2020-10-04T20:51:26Z")

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I’ve been getting reports of TL2 members using the topic invite features a bit too much. I’d like to limit it to our TL4 users(Since our intent of using topic invites is for urgent calls). I can’t seem to find the site s…

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## [Discobot stops responding when you respond "thank you"](https://meta.discourse.org/t/discobot-stops-responding-when-you-respond-thank-you/86161)

<div class="topic-metadata">

**Author:** [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)\
**Replies:** 8\
**Last updated:** [April 28, 2018, 3:50am UTC](https://meta.discourse.org/t/discobot-stops-responding-when-you-respond-thank-you/86161 "2018-04-28T03:50:03Z")

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One of our forum user was trying to complete the new user tutorial but they replied with a ‘Thank you’ to the first message that discobot sent them before bookmarking. What is expected is that if they have bookmarked, d…

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## [Unable to change domain name](https://meta.discourse.org/t/unable-to-change-domain-name/166139)

<div class="topic-metadata">

**Author:** [@bjrno](https://meta.discourse.org/u/bjrno)\
**Replies:** 10\
**Last updated:** [October 4, 2020, 12:00pm UTC](https://meta.discourse.org/t/unable-to-change-domain-name/166139 "2020-10-04T12:00:56Z")

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Hi all, I followed the tutorial to install discourse on a digital ocean droplet which works great. It was installed using discourse.mydomain.com but now I want to move it to mydomain.com without the subdomain. Obvious…

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## [Make the replay key work like a desktop on mobile phones](https://meta.discourse.org/t/make-the-replay-key-work-like-a-desktop-on-mobile-phones/166173)

<div class="topic-metadata">

**Author:** [@nildarar](https://meta.discourse.org/u/nildarar)\
**Replies:** 0\
**Last updated:** [October 4, 2020, 10:08am UTC](https://meta.discourse.org/t/make-the-replay-key-work-like-a-desktop-on-mobile-phones/166173 "2020-10-04T10:08:24Z")

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Is there a way to make the replay key above the answer work like a desktop on mobile phones? In this way, by clicking on the replay symbol above the answer, instead of jumping on the parent answer, the parent answer wil…

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## [Mobile Enable Notifications - Not working](https://meta.discourse.org/t/mobile-enable-notifications-not-working/166130)

<div class="topic-metadata">

**Author:** [@ozkn](https://meta.discourse.org/u/ozkn)\
**Replies:** 3\
**Last updated:** [October 4, 2020, 8:36am UTC](https://meta.discourse.org/t/mobile-enable-notifications-not-working/166130 "2020-10-04T08:36:35Z")

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My site does not work to activate notification on mobile devices. was working before. ( test chrome android web browser) meta.discourse.org I tried it doesn’t work

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## [Moving topics to new categories](https://meta.discourse.org/t/moving-topics-to-new-categories/166155)

<div class="topic-metadata">

**Author:** [@P2W](https://meta.discourse.org/u/P2W)\
**Replies:** 2\
**Last updated:** [October 4, 2020, 5:06am UTC](https://meta.discourse.org/t/moving-topics-to-new-categories/166155 "2020-10-04T05:06:32Z")

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When moving threads it only appears I can merge it into an existing thread. I simply want to transplant the thread in its entirety to a different category or subcategory. Will appreciate your assistance friends.

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## [User Summary Stats Out of Sync](https://meta.discourse.org/t/user-summary-stats-out-of-sync/166124)

<div class="topic-metadata">

**Author:** [@frabrunelle](https://meta.discourse.org/u/frabrunelle)\
**Replies:** 2\
**Last updated:** [October 3, 2020, 4:36pm UTC](https://meta.discourse.org/t/user-summary-stats-out-of-sync/166124 "2020-10-03T16:36:09Z")

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I created a new forum yesterday and I changed the ownership of a bunch of topics that I had created to another user. I noticed just now that my user summary stats show a negative topic and post counts. Currently, I on…

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## [Gitlab, github and bitbucket plugins](https://meta.discourse.org/t/gitlab-github-and-bitbucket-plugins/165904)

<div class="topic-metadata">

**Author:** [@HolgerMarschall](https://meta.discourse.org/u/HolgerMarschall)\
**Replies:** 1\
**Last updated:** [October 1, 2020, 12:09pm UTC](https://meta.discourse.org/t/gitlab-github-and-bitbucket-plugins/165904 "2020-10-01T12:09:47Z")

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Hello! we are building up an open-access free-to-publish journal around the the OpenFOAM community (www.openfoam.com). OpenFOAM is an open-source C++ library under GPL. For the communication with the community on a per…

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## [How to find out if user logged in](https://meta.discourse.org/t/how-to-find-out-if-user-logged-in/166099)

<div class="topic-metadata">

**Author:** [@MrDarkside](https://meta.discourse.org/u/MrDarkside)\
**Replies:** 5\
**Last updated:** [October 3, 2020, 3:45pm UTC](https://meta.discourse.org/t/how-to-find-out-if-user-logged-in/166099 "2020-10-03T15:45:00Z")

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I need to insert a script into Admin \> Customize \> CSS/HTML. It has to run only if a user not logged in I tried Discourse.User.current() but got a deprecation warning: Deprecation notice: Import the User class instead…

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## [Some notifications still sent by system? (issue/bug)](https://meta.discourse.org/t/some-notifications-still-sent-by-system-issue-bug/166117)

<div class="topic-metadata">

**Author:** [@sok777](https://meta.discourse.org/u/sok777)\
**Replies:** 0\
**Last updated:** [October 3, 2020, 3:07pm UTC](https://meta.discourse.org/t/some-notifications-still-sent-by-system-issue-bug/166117 "2020-10-03T15:07:03Z")

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I’ve changed the site contact username to a staff name. However I saw that some users received “Congratulations on your trust level promotion!” message from system. I want to avoid that as I feel like getting a message…

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## [New discourse; how to remove the blue "start-mode"-header?](https://meta.discourse.org/t/new-discourse-how-to-remove-the-blue-start-mode-header/59409)

<div class="topic-metadata">

**Author:** [@PatrickStarfish](https://meta.discourse.org/u/PatrickStarfish)\
**Replies:** 5\
**Last updated:** [October 3, 2020, 11:59am UTC](https://meta.discourse.org/t/new-discourse-how-to-remove-the-blue-start-mode-header/59409 "2020-10-03T11:59:37Z")

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hey guys, how do i make this dissappear without fullfilling its requirements (5 topics, 50 users..etc)? it would be nice to have this message removed. but how? we are using discourse internally for the company and…

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## [Is there a way to retrieve information about deleted users?](https://meta.discourse.org/t/is-there-a-way-to-retrieve-information-about-deleted-users/166031)

<div class="topic-metadata">

**Author:** [@Deyner\_López](https://meta.discourse.org/u/Deyner_L%C3%B3pez)\
**Replies:** 4\
**Last updated:** [October 3, 2020, 3:54am UTC](https://meta.discourse.org/t/is-there-a-way-to-retrieve-information-about-deleted-users/166031 "2020-10-03T03:54:00Z")

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Hi! :wave: The company i work for need to access some information about deleted users so they can get in touch with them again and maybe bring them back to our forum. Explaining a bit: what happened to us is that some …

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## [Best Practice for auto-flagging watch words](https://meta.discourse.org/t/best-practice-for-auto-flagging-watch-words/27566)

<div class="topic-metadata">

**Author:** [@benjaminsanborn](https://meta.discourse.org/u/benjaminsanborn)\
**Replies:** 3\
**Last updated:** [April 27, 2018, 1:35pm UTC](https://meta.discourse.org/t/best-practice-for-auto-flagging-watch-words/27566 "2018-04-27T13:35:14Z")

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Hello, first post here. I would like to have the ability to set up words or phrases in the content of a post that, when used, automatically creates a flag for a moderator to review. The use-case is watch words that indi…

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## [About X Section - Default](https://meta.discourse.org/t/about-x-section-default/166029)

<div class="topic-metadata">

**Author:** [@P2W](https://meta.discourse.org/u/P2W)\
**Replies:** 1\
**Last updated:** [October 2, 2020, 4:18pm UTC](https://meta.discourse.org/t/about-x-section-default/166029 "2020-10-02T16:18:57Z")

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How can I turn this off. I don’t want a default thread for every forum or sub forum and it appears I cannot delete these threads. Thanks in advance.

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## [Discourse embed not working in Chrome/Brave](https://meta.discourse.org/t/discourse-embed-not-working-in-chrome-brave/166027)

<div class="topic-metadata">

**Author:** [@sckott](https://meta.discourse.org/u/sckott)\
**Replies:** 2\
**Last updated:** [October 2, 2020, 4:14pm UTC](https://meta.discourse.org/t/discourse-embed-not-working-in-chrome-brave/166027 "2020-10-02T16:14:18Z")

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Related to Error Embedding for existing posts Discourse embeds on my site work well in Firefox and Safari, but do not work in Chrome and Brave. I think I started noticing this problem in Brave/Chrome a few months back. …

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## [Error Embedding for existing posts](https://meta.discourse.org/t/error-embedding-for-existing-posts/123086)

<div class="topic-metadata">

**Author:** [@elis](https://meta.discourse.org/u/elis)\
**Replies:** 4\
**Last updated:** [October 2, 2020, 3:44pm UTC](https://meta.discourse.org/t/error-embedding-for-existing-posts/123086 "2020-10-02T15:44:29Z")

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Hello! We are getting an Error Embedding, the iframe says Error Embedding Referer: The referer was either not sent, or did not match any of the following hosts: even though the domains are identical, and the console s…

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## [Customizing main layout](https://meta.discourse.org/t/customizing-main-layout/164903)

<div class="topic-metadata">

**Author:** [@akapetzoglou1](https://meta.discourse.org/u/akapetzoglou1)\
**Replies:** 5\
**Last updated:** [October 2, 2020, 1:01pm UTC](https://meta.discourse.org/t/customizing-main-layout/164903 "2020-10-02T13:01:28Z")

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Hello, I want to add two columns (left and right) of the main-outlet, in order to use them as banners. From what I understood already I can add new html code easily in the plugin-outlets space. But it’s not the thing I…

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## [Install Error Please help](https://meta.discourse.org/t/install-error-please-help/165981)

<div class="topic-metadata">

**Author:** [@TheGoodIn](https://meta.discourse.org/u/TheGoodIn)\
**Replies:** 1\
**Last updated:** [October 2, 2020, 5:58am UTC](https://meta.discourse.org/t/install-error-please-help/165981 "2020-10-02T05:58:36Z")

</div>

Hey I am having a error when installing can anyone here help me

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## [Only allow anon users to see first post or its excerpt](https://meta.discourse.org/t/only-allow-anon-users-to-see-first-post-or-its-excerpt/165907)

<div class="topic-metadata">

**Author:** [@wollacsek](https://meta.discourse.org/u/wollacsek)\
**Replies:** 4\
**Last updated:** [October 2, 2020, 1:58am UTC](https://meta.discourse.org/t/only-allow-anon-users-to-see-first-post-or-its-excerpt/165907 "2020-10-02T01:58:25Z")

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I’m looking for a way to only display the first post or its excerpt to anonymous users on a topic page. Is there a setting or a plugin for that? If a plugin doesn’t exist yet how hard is it to implement this feature?

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## [550-Verification Failed](https://meta.discourse.org/t/550-verification-failed/165977)

<div class="topic-metadata">

**Author:** [@MidnightCheesePizza](https://meta.discourse.org/u/MidnightCheesePizza)\
**Replies:** 0\
**Last updated:** [October 1, 2020, 11:12pm UTC](https://meta.discourse.org/t/550-verification-failed/165977 "2020-10-01T23:12:59Z")

</div>

After reinstalling Discourse & using my own website host as my email provider (don’t want to use mailgun because I want to control the inbox and outbox), I’m getting 550-Verification Failed for every email. but the Email…

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