# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=567

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 568

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## [How to add custom JS code to the 404 pages?](https://meta.discourse.org/t/how-to-add-custom-js-code-to-the-404-pages/165214)

<div class="topic-metadata">

**Author:** [@Terrapop](https://meta.discourse.org/u/Terrapop)\
**Replies:** 2\
**Last updated:** [September 24, 2020, 2:35pm UTC](https://meta.discourse.org/t/how-to-add-custom-js-code-to-the-404-pages/165214 "2020-09-24T14:35:33Z")

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We just switched our community to Discourse and I am wondering if it is in some way possible to add custom JS code to the 404 pages as we want to track which old URLs are still visited e.g. add a different/dedicated Goog…

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## [Port 443 isn't accessible via hostname](https://meta.discourse.org/t/port-443-isnt-accessible-via-hostname/165163)

<div class="topic-metadata">

**Author:** [@awexx](https://meta.discourse.org/u/awexx)\
**Replies:** 8\
**Last updated:** [September 24, 2020, 1:57pm UTC](https://meta.discourse.org/t/port-443-isnt-accessible-via-hostname/165163 "2020-09-24T13:57:39Z")

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Hello! I’ve recently decided to try to install Discourse. Upon getting everything in the folder on Ubuntu 20.4, I’m getting a “Port 443 isn’t accessible via hostname” error. Trying to connect internally and externally w…

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## [Discourse, Keycloak, SAML vs OAuth](https://meta.discourse.org/t/discourse-keycloak-saml-vs-oauth/165187)

<div class="topic-metadata">

**Author:** [@nahimov](https://meta.discourse.org/u/nahimov)\
**Replies:** 3\
**Last updated:** [September 24, 2020, 8:39am UTC](https://meta.discourse.org/t/discourse-keycloak-saml-vs-oauth/165187 "2020-09-24T08:39:32Z")

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Hello @david! Are there any changes since this topic? I am interested in this: With OAuth2 Basic Plugin have one BIG problem - if the user is new to Discourse, then, after authentication, a window appears with the da…

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## [Confirming a correct User+Pass combination via API?](https://meta.discourse.org/t/confirming-a-correct-user-pass-combination-via-api/165128)

<div class="topic-metadata">

**Author:** [@Richie](https://meta.discourse.org/u/Richie)\
**Replies:** 2\
**Last updated:** [September 24, 2020, 8:34am UTC](https://meta.discourse.org/t/confirming-a-correct-user-pass-combination-via-api/165128 "2020-09-24T08:34:21Z")

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Hi everyone, I need some guidance please on logging people in to a remote web site using their existing Discourse user/pass. I don’t think I need SSO… here’s why. First, some background around my existing use case and…

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## [How to add footer in login interface](https://meta.discourse.org/t/how-to-add-footer-in-login-interface/165052)

<div class="topic-metadata">

**Author:** [@numbqq](https://meta.discourse.org/u/numbqq)\
**Replies:** 4\
**Last updated:** [September 24, 2020, 6:07am UTC](https://meta.discourse.org/t/how-to-add-footer-in-login-interface/165052 "2020-09-24T06:07:03Z")

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I have setup a discourse that with the following options enabled in Settings-\>Login invite only login required must approve users So the interface before login is like this: My question is how to add a footer in t…

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## [Do users get notified of post that gets auto-flagged?](https://meta.discourse.org/t/do-users-get-notified-of-post-that-gets-auto-flagged/165167)

<div class="topic-metadata">

**Author:** [@JimPas](https://meta.discourse.org/u/JimPas)\
**Replies:** 2\
**Last updated:** [September 24, 2020, 5:04am UTC](https://meta.discourse.org/t/do-users-get-notified-of-post-that-gets-auto-flagged/165167 "2020-09-24T05:04:54Z")

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An admin had set some words to get auto-flagged. Does the user get emailed when their post has been flagged because it contained the watched words? (This isn’t on my forum. :slightly\_smiling\_face:)

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## [Custom trust level restrictions](https://meta.discourse.org/t/custom-trust-level-restrictions/122728)

<div class="topic-metadata">

**Author:** [@shamay](https://meta.discourse.org/u/shamay)\
**Replies:** 3\
**Last updated:** [September 24, 2020, 5:04am UTC](https://meta.discourse.org/t/custom-trust-level-restrictions/122728 "2020-09-24T05:04:40Z")

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Hi everyone, I am trying to implement a feature where new users (trust level 0) that join the forum can only see a certain selection of posts and their posts must be reviewed before they are published. Would this be pos…

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## [Sidekiq is not running, probably after upgrade](https://meta.discourse.org/t/sidekiq-is-not-running-probably-after-upgrade/165135)

<div class="topic-metadata">

**Author:** [@HeyRR](https://meta.discourse.org/u/HeyRR)\
**Replies:** 9\
**Last updated:** [September 23, 2020, 10:23pm UTC](https://meta.discourse.org/t/sidekiq-is-not-running-probably-after-upgrade/165135 "2020-09-23T22:23:32Z")

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Site advise shows: “Sidekiq is not running. Many tasks, like sending emails, are executed asynchronously by sidekiq. Please ensure at least one sidekiq process is running. Learn about Sidekiq here.” Manually trigger …

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## [Forum not working after configuring CDN (ERR\_CERT\_COMMON\_NAME\_INVALID)](https://meta.discourse.org/t/forum-not-working-after-configuring-cdn-err-cert-common-name-invalid/165100)

<div class="topic-metadata">

**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 6\
**Last updated:** [September 23, 2020, 9:44pm UTC](https://meta.discourse.org/t/forum-not-working-after-configuring-cdn-err-cert-common-name-invalid/165100 "2020-09-23T21:44:16Z")

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Hi, I configured stackpath CDN. I configured my DNS with the provided info: TYPE NAME VALUE TTL A @ 151.139.128.10 300 CNAME www f5i4i8k5.stackpathcdn.com 300 I edited app.yml and rebuilt the app: DISC…

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## [Can't add media files using Mi Browser PWA](https://meta.discourse.org/t/cant-add-media-files-using-mi-browser-pwa/165116)

<div class="topic-metadata">

**Author:** [@Марина\_Горбунова](https://meta.discourse.org/u/%D0%9C%D0%B0%D1%80%D0%B8%D0%BD%D0%B0_%D0%93%D0%BE%D1%80%D0%B1%D1%83%D0%BD%D0%BE%D0%B2%D0%B0)\
**Replies:** 6\
**Last updated:** [September 23, 2020, 9:17pm UTC](https://meta.discourse.org/t/cant-add-media-files-using-mi-browser-pwa/165116 "2020-09-23T21:17:51Z")

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I’m using iNaturalist forum and both there and here the button for adding media to comments and posts is not working if I use the separate “app” installed to smartphone screen. When I click on it the keyboard closes but …

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## [Why would discourse want to connect to port 3000](https://meta.discourse.org/t/why-would-discourse-want-to-connect-to-port-3000/164699)

<div class="topic-metadata">

**Author:** [@csmu](https://meta.discourse.org/u/csmu)\
**Replies:** 5\
**Last updated:** [September 23, 2020, 9:01pm UTC](https://meta.discourse.org/t/why-would-discourse-want-to-connect-to-port-3000/164699 "2020-09-23T21:01:11Z")

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and how do I stop it or if it’s necessary how do I enable it? I’ve got our staging server back up and running with the latest production data. I’ve moved the images and the data from staging into production. Staging w…

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## [Discourse failing to connect to port 3000](https://meta.discourse.org/t/discourse-failing-to-connect-to-port-3000/164389)

<div class="topic-metadata">

**Author:** [@csmu](https://meta.discourse.org/u/csmu)\
**Replies:** 8\
**Last updated:** [September 23, 2020, 9:00pm UTC](https://meta.discourse.org/t/discourse-failing-to-connect-to-port-3000/164389 "2020-09-23T21:00:19Z")

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After upgrading from 2.4.2 to 2.6.x discourse is no longer working for us. The issue is discourse is trying to connect to port 3000 on 127.0.0.1. I have rebuilt web\_only numerous times with ./launcher rebuild web\_only …

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## ['Remind me' function on topic timer option is missing](https://meta.discourse.org/t/remind-me-function-on-topic-timer-option-is-missing/165136)

<div class="topic-metadata">

**Author:** [@ondrej](https://meta.discourse.org/u/ondrej)\
**Replies:** 4\
**Last updated:** [September 23, 2020, 7:50pm UTC](https://meta.discourse.org/t/remind-me-function-on-topic-timer-option-is-missing/165136 "2020-09-23T19:50:05Z")

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Hello, I wanted to add a remind me topic timer for a specific topic. However, when I wanted to add it the option was not there: How it looks like now How it should look like Steps to repro: 1 press admin wren…

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## [Add setting to replace "discourse" with name that matches slash command](https://meta.discourse.org/t/add-setting-to-replace-discourse-with-name-that-matches-slash-command/71843)

<div class="topic-metadata">

**Author:** [@mcwumbly](https://meta.discourse.org/u/mcwumbly)\
**Replies:** 2\
**Last updated:** [October 12, 2017, 5:30am UTC](https://meta.discourse.org/t/add-setting-to-replace-discourse-with-name-that-matches-slash-command/71843 "2017-10-12T05:30:24Z")

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I know this was raised before, but I can’t find the topic. It’d be really nice if there were a way to replace the word “discourse” in the help text for the slash command, since we use /sitename as our slash command. I …

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## [Configuration issues with Featured Tiles component](https://meta.discourse.org/t/configuration-issues-with-featured-tiles-component/165120)

<div class="topic-metadata">

**Author:** [@hollyw](https://meta.discourse.org/u/hollyw)\
**Replies:** 0\
**Last updated:** [September 23, 2020, 6:19pm UTC](https://meta.discourse.org/t/configuration-issues-with-featured-tiles-component/165120 "2020-09-23T18:19:52Z")

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We’ve been working to configure the Featured Tiles component on our Discourse instance to use for highlighting various topics across the forum. We’re able to get it configured on the homepage, but when trying to configur…

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## [Unsubscribing a user from all emails via an API call?](https://meta.discourse.org/t/unsubscribing-a-user-from-all-emails-via-an-api-call/133319)

<div class="topic-metadata">

**Author:** [@jezra](https://meta.discourse.org/u/jezra)\
**Replies:** 5\
**Last updated:** [September 23, 2020, 5:41pm UTC](https://meta.discourse.org/t/unsubscribing-a-user-from-all-emails-via-an-api-call/133319 "2020-09-23T17:41:27Z")

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The site I maintain uses Discourse via SSO. When a user of my site unsubscribes from site generated emails, I would also like to unsubscribe the user from Discourse emails. It should be possible to determine what is requ…

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## [%{\*text\*} Placholders in Email Templates](https://meta.discourse.org/t/text-placholders-in-email-templates/165076)

<div class="topic-metadata">

**Author:** [@BobbyFirmino](https://meta.discourse.org/u/BobbyFirmino)\
**Replies:** 1\
**Last updated:** [September 23, 2020, 4:22pm UTC](https://meta.discourse.org/t/text-placholders-in-email-templates/165076 "2020-09-23T16:22:08Z")

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Is there a reason i cannot use certain %{text} placeholders in the body of email templates? For example, I want to use %topic\_title in the body of the User Posted email template to provide a brief description of the new…

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## [Add headers to all outgoing emails](https://meta.discourse.org/t/add-headers-to-all-outgoing-emails/161198)

<div class="topic-metadata">

**Author:** [@alexk](https://meta.discourse.org/u/alexk)\
**Replies:** 1\
**Last updated:** [September 23, 2020, 3:46pm UTC](https://meta.discourse.org/t/add-headers-to-all-outgoing-emails/161198 "2020-09-23T15:46:20Z")

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Hi there! I’m looking to modify my discourse server configuration so that all emails the server send include a header: x-virtual-mta:default. I’ve been searching around and I don’t yet see if that’s possible, does anyo…

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## [How to translate a custom badge?](https://meta.discourse.org/t/how-to-translate-a-custom-badge/165080)

<div class="topic-metadata">

**Author:** [@mentalstring](https://meta.discourse.org/u/mentalstring)\
**Replies:** 0\
**Last updated:** [September 23, 2020, 1:38pm UTC](https://meta.discourse.org/t/how-to-translate-a-custom-badge/165080 "2020-09-23T13:38:26Z")

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We have a few custom badges on our forum and we’d like them to be translated into a few languages (name/description/long description), but I can’t figure out how to do that for custom badges. To be clear, I’m aware how …

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## [Need help over installing Discourse using Github Documentation help?](https://meta.discourse.org/t/need-help-over-installing-discourse-using-github-documentation-help/165063)

<div class="topic-metadata">

**Author:** [@Suraj\_Kumar1](https://meta.discourse.org/u/Suraj_Kumar1)\
**Replies:** 21\
**Last updated:** [September 23, 2020, 2:00pm UTC](https://meta.discourse.org/t/need-help-over-installing-discourse-using-github-documentation-help/165063 "2020-09-23T14:00:29Z")

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Hello, I am trying to install Discourse that is given in Github. These steps I followed but still nothing helps: Created a Cloud Server ( Ubuntu 16 ) Install Docker from official site. Install Required software i.e. …

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## [Embed video in Group description](https://meta.discourse.org/t/embed-video-in-group-description/165011)

<div class="topic-metadata">

**Author:** [@JQ331](https://meta.discourse.org/u/JQ331)\
**Replies:** 4\
**Last updated:** [September 23, 2020, 1:44pm UTC](https://meta.discourse.org/t/embed-video-in-group-description/165011 "2020-09-23T13:44:14Z")

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Right now, you can embed videos from youtube and vimeo (and maybe others) in topics. It would be awesome if I could also embed youtube or vimeo links in group descriptions (ie, the “About” section of groups). It looks l…

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## [Not Receiving Email for Admin Creation](https://meta.discourse.org/t/not-receiving-email-for-admin-creation/165073)

<div class="topic-metadata">

**Author:** [@Suraj\_Kumar1](https://meta.discourse.org/u/Suraj_Kumar1)\
**Replies:** 1\
**Last updated:** [September 23, 2020, 12:19pm UTC](https://meta.discourse.org/t/not-receiving-email-for-admin-creation/165073 "2020-09-23T12:19:33Z")

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After some help I am able to install the Discourse but Now the next issue rises. I am unable to receive the mail that is used to create admin. I double check everything but still this is not working for me

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## [Cloned my DO discourse droplet, how to get clone to go to right domain?](https://meta.discourse.org/t/cloned-my-do-discourse-droplet-how-to-get-clone-to-go-to-right-domain/165044)

<div class="topic-metadata">

**Author:** [@Queth](https://meta.discourse.org/u/Queth)\
**Replies:** 4\
**Last updated:** [September 23, 2020, 10:51am UTC](https://meta.discourse.org/t/cloned-my-do-discourse-droplet-how-to-get-clone-to-go-to-right-domain/165044 "2020-09-23T10:51:45Z")

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I’ve tried searching for answers to this but to no avail. The case: I have a live environment at mylivedomain.com. its a DO droplet with discourse installed I want a duplicate environment for testing/staging, so I clo…

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## [Viewport not set in Google Search Console](https://meta.discourse.org/t/viewport-not-set-in-google-search-console/165043)

<div class="topic-metadata">

**Author:** [@meetya](https://meta.discourse.org/u/meetya)\
**Replies:** 0\
**Last updated:** [September 23, 2020, 7:55am UTC](https://meta.discourse.org/t/viewport-not-set-in-google-search-console/165043 "2020-09-23T07:55:07Z")

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Hi, Last week I got a warning from Google Search Console saying that the viewport is not set. See below: The page in question is Lightact Answerhub and I updated it just now to 2.6.0.beta2. Is there anything I can …

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## [Unable to view or upload images](https://meta.discourse.org/t/unable-to-view-or-upload-images/164812)

<div class="topic-metadata">

**Author:** [@rishabhlakhotia](https://meta.discourse.org/u/rishabhlakhotia)\
**Replies:** 10\
**Last updated:** [September 23, 2020, 5:26am UTC](https://meta.discourse.org/t/unable-to-view-or-upload-images/164812 "2020-09-23T05:26:51Z")

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I recently migrated my forum from one server to another. Current version is 2.6.0.beta2 Everything else is working fine, however, the previously uploaded images are not visible as well as users are unable to upload new i…

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## [Questions about rebake](https://meta.discourse.org/t/questions-about-rebake/164992)

<div class="topic-metadata">

**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 3\
**Last updated:** [September 23, 2020, 2:48am UTC](https://meta.discourse.org/t/questions-about-rebake/164992 "2020-09-23T02:48:01Z")

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Hi, I’d like some clarification about the rebake task because I’m not sure I 100% get it. I’ve changed the domain of my forum and I’m rebaking all posts with rake post:rebake, since I read that it’s recommended in this…

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## [Development life cycle with Discourse hosting](https://meta.discourse.org/t/development-life-cycle-with-discourse-hosting/164999)

<div class="topic-metadata">

**Author:** [@sergeyu](https://meta.discourse.org/u/sergeyu)\
**Replies:** 4\
**Last updated:** [September 22, 2020, 11:41pm UTC](https://meta.discourse.org/t/development-life-cycle-with-discourse-hosting/164999 "2020-09-22T23:41:42Z")

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Hello! I am looking for a 3rd party forum system for my client (a non-profit organization) and It looks like Discourse is the favorite so far. Reading the https://meta.discourse.org/ I did not get a clear understanding…

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## [The ability to post answers anonymously](https://meta.discourse.org/t/the-ability-to-post-answers-anonymously/164910)

<div class="topic-metadata">

**Author:** [@Hassan\_Ghanem](https://meta.discourse.org/u/Hassan_Ghanem)\
**Replies:** 2\
**Last updated:** [September 22, 2020, 10:33pm UTC](https://meta.discourse.org/t/the-ability-to-post-answers-anonymously/164910 "2020-09-22T22:33:39Z")

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Hi, Can we configure the forum to allow posting answers anonymously for questions posted by admin? And also to prevent publishing of answers for non-approved ones “by admin”?

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## ["staff like weight": 0 or 1 to match regular users?](https://meta.discourse.org/t/staff-like-weight-0-or-1-to-match-regular-users/164374)

<div class="topic-metadata">

**Author:** [@paulrudy](https://meta.discourse.org/u/paulrudy)\
**Replies:** 5\
**Last updated:** [September 22, 2020, 9:59pm UTC](https://meta.discourse.org/t/staff-like-weight-0-or-1-to-match-regular-users/164374 "2020-09-22T21:59:12Z")

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It’s not entirely clear how Settings \> Other \> staff like weight works. The description says “How much extra weighting factor to give staff likes.” The use of the word “factor” seems to indicate it’s a multiplier, and th…

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## [User search links in discourse-algolia plugin](https://meta.discourse.org/t/user-search-links-in-discourse-algolia-plugin/164991)

<div class="topic-metadata">

**Author:** [@dmai](https://meta.discourse.org/u/dmai)\
**Replies:** 1\
**Last updated:** [September 22, 2020, 9:39pm UTC](https://meta.discourse.org/t/user-search-links-in-discourse-algolia-plugin/164991 "2020-09-22T21:39:06Z")

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I’ve published this PR to the discourse/discourse-algolia to fix user search results linking to /u/$USERNAME instead of going to /users/$USERNAME which goes to an “Oops! That page doesn’t exist or is private” page. Can s…

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