# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=57

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 58

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## [Discourse behind Varnish?](https://meta.discourse.org/t/discourse-behind-varnish/4864)

<div class="topic-metadata">

**Author:** [@mikl](https://meta.discourse.org/u/mikl)\
**Replies:** 14\
**Last updated:** [September 29, 2025, 1:56pm UTC](https://meta.discourse.org/t/discourse-behind-varnish/4864 "2025-09-29T13:56:35Z")

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Does anyone have experience with hosing Discourse behind a Varnish instance? I use it for load balancing. Which cookies do I need to whitelist (ie. enable to affect the page) when using Varnish?

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## [Use local email server/sendmail for outgoing emails?](https://meta.discourse.org/t/use-local-email-server-sendmail-for-outgoing-emails/381354)

<div class="topic-metadata">

**Author:** [@MichaIng](https://meta.discourse.org/u/MichaIng)\
**Replies:** 9\
**Last updated:** [September 29, 2025, 12:11pm UTC](https://meta.discourse.org/t/use-local-email-server-sendmail-for-outgoing-emails/381354 "2025-09-29T12:11:47Z")

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We set up our own email server, and I was wondering how to use it best with the Discourse Docker container. Of course I can just configure our SMTP details and credentials, but it feels like unnecessary overhead, since …

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## [Followed github guide, vps. help me apply ram/vcpu limits](https://meta.discourse.org/t/followed-github-guide-vps-help-me-apply-ram-vcpu-limits/382578)

<div class="topic-metadata">

**Author:** [@maxjohnson](https://meta.discourse.org/u/maxjohnson)\
**Replies:** 2\
**Last updated:** [September 29, 2025, 9:19am UTC](https://meta.discourse.org/t/followed-github-guide-vps-help-me-apply-ram-vcpu-limits/382578 "2025-09-29T09:19:15Z")

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(1) this is ubuntu 24 VPS. discourse already using 10gigs of ram. that’s not okay. It seems like it build a docker run command. While this included –shm-size=512m I would prefer apply additional cpu and ram constrai…

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## [Somehow, a non-Staff user was able to whisper in a general topic?](https://meta.discourse.org/t/somehow-a-non-staff-user-was-able-to-whisper-in-a-general-topic/383049)

<div class="topic-metadata">

**Author:** [@Hanon\_Ondricek](https://meta.discourse.org/u/Hanon_Ondricek)\
**Replies:** 2\
**Last updated:** [September 27, 2025, 7:34am UTC](https://meta.discourse.org/t/somehow-a-non-staff-user-was-able-to-whisper-in-a-general-topic/383049 "2025-09-27T07:34:17Z")

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I’m not sure if this is actually a bug but I’m stumped. I was going to post this in Contribute \> Bug but changed my mind since I’m not certain if it would come up again and may be a feature/expected behavior that does no…

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## [Trouble updating 10 year old site](https://meta.discourse.org/t/trouble-updating-10-year-old-site/384146)

<div class="topic-metadata">

**Author:** [@axfelix](https://meta.discourse.org/u/axfelix)\
**Replies:** 3\
**Last updated:** [September 26, 2025, 5:36pm UTC](https://meta.discourse.org/t/trouble-updating-10-year-old-site/384146 "2025-09-26T17:36:13Z")

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Hmmm. I think I’m hitting a similar issue. Running a now 10 year old (!) Discourse instance that’s never been migrated and has been updated consistently inconsistently :slight\_smile: Tried updating Docker Manager via th…

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## [Transient 503s after ./launcher rebuild appN when they’re fronted by HAProxy](https://meta.discourse.org/t/transient-503s-after-launcher-rebuild-appn-when-they-re-fronted-by-haproxy/383179)

<div class="topic-metadata">

**Author:** [@Ethsim2](https://meta.discourse.org/u/Ethsim2)\
**Replies:** 4\
**Last updated:** [September 26, 2025, 5:04pm UTC](https://meta.discourse.org/t/transient-503s-after-launcher-rebuild-appn-when-they-re-fronted-by-haproxy/383179 "2025-09-26T17:04:39Z")

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I had created a test forum with two web\_only containers, the mail-receiver container, Postgres and Redis on a Docker network. The two web containers nginx’s were fronted by HAProxy. They worked well, but i found on rebui…

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## [Images no longer embed](https://meta.discourse.org/t/images-no-longer-embed/377007)

<div class="topic-metadata">

**Author:** [@Johnny\_McIvor](https://meta.discourse.org/u/Johnny_McIvor)\
**Replies:** 11\
**Last updated:** [September 25, 2025, 10:48pm UTC](https://meta.discourse.org/t/images-no-longer-embed/377007 "2025-09-25T22:48:37Z")

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Hi, I used to be able to embed an image using ! \[title\] (link) but this no longer works.

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## [How to hide category heading on mobile](https://meta.discourse.org/t/how-to-hide-category-heading-on-mobile/384029)

<div class="topic-metadata">

**Author:** [@Aurora](https://meta.discourse.org/u/Aurora)\
**Replies:** 4\
**Last updated:** [September 25, 2025, 5:59pm UTC](https://meta.discourse.org/t/how-to-hide-category-heading-on-mobile/384029 "2025-09-25T17:59:41Z")

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Wenn es ein Bild in der Kategorie gibt - habe ich immer so einen Sticky header. Dadurch wird mobil der halbe Bildschirm verdeckt. Ist das bei anderen auch so?

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## [Could not resolve host: github.com](https://meta.discourse.org/t/could-not-resolve-host-github-com/372891)

<div class="topic-metadata">

**Author:** [@jmbeuken](https://meta.discourse.org/u/jmbeuken)\
**Replies:** 2\
**Last updated:** [September 25, 2025, 5:22pm UTC](https://meta.discourse.org/t/could-not-resolve-host-github-com/372891 "2025-09-25T17:22:54Z")

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Hi, ./launcher rebuild app fatal: unable to access ‘GitHub - discourse/discourse: A platform for community discussion. Free, open, simple. · GitHub’: Could not resolve host: github.com but root@discourse:/var/disc…

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## [Support ticket issues](https://meta.discourse.org/t/support-ticket-issues/383296)

<div class="topic-metadata">

**Author:** [@tknospdr](https://meta.discourse.org/u/tknospdr)\
**Replies:** 9\
**Last updated:** [September 25, 2025, 3:53pm UTC](https://meta.discourse.org/t/support-ticket-issues/383296 "2025-09-25T15:53:24Z")

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After a lot of testing, we finally rolled out our Discourse support ticketing function. I’ve immediately been smacked in the face with some show stopping issues that I hope can be overcome somehow. We have a category/s…

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## [Can I send an automated welcome message to all new users?](https://meta.discourse.org/t/can-i-send-an-automated-welcome-message-to-all-new-users/383974)

<div class="topic-metadata">

**Author:** [@SubStrider](https://meta.discourse.org/u/SubStrider)\
**Replies:** 3\
**Last updated:** [September 25, 2025, 2:09pm UTC](https://meta.discourse.org/t/can-i-send-an-automated-welcome-message-to-all-new-users/383974 "2025-09-25T14:09:36Z")

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It is possible to send a welcome message to all new users? I want to explain them about how to use some features which are usually the most FAQs. If it is in the Inbox then they can quickly refer back later.

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## [Backlinks make certain posts more popular than they should be!](https://meta.discourse.org/t/backlinks-make-certain-posts-more-popular-than-they-should-be/331362)

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**Author:** [@gassim](https://meta.discourse.org/u/gassim)\
**Replies:** 7\
**Last updated:** [September 25, 2025, 1:57pm UTC](https://meta.discourse.org/t/backlinks-make-certain-posts-more-popular-than-they-should-be/331362 "2025-09-25T13:57:21Z")

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This could end up more of a feature request, but here’s the explanation. For instance, in the most popular topic on Discourse Welcome to meta.discourse.org, you can see there are ‘backlinks’ (if this is the accurate word…

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## [How do I send a message to a user?](https://meta.discourse.org/t/how-do-i-send-a-message-to-a-user/383927)

<div class="topic-metadata">

**Author:** [@forum\_solution](https://meta.discourse.org/u/forum_solution)\
**Replies:** 6\
**Last updated:** [September 24, 2025, 7:51pm UTC](https://meta.discourse.org/t/how-do-i-send-a-message-to-a-user/383927 "2025-09-24T19:51:56Z")

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Hey I am new on discourse i am exploring it , is there no feature of send dm to user ? i have no option for it Thanks

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## [Renaming sub-categories didn't work properly](https://meta.discourse.org/t/renaming-sub-categories-didnt-work-properly/383976)

<div class="topic-metadata">

**Author:** [@GeoffSchultz](https://meta.discourse.org/u/GeoffSchultz)\
**Replies:** 0\
**Last updated:** [September 25, 2025, 5:04am UTC](https://meta.discourse.org/t/renaming-sub-categories-didnt-work-properly/383976 "2025-09-25T05:04:13Z")

</div>

I have a forum, https://knysnayachtowners.org/, which is used by owners of Knysna catamarans, to discuss their boats. I just created a Category named “South Africa Info” which is supposed to help owners visiting the fac…

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## [Is there a "Reply to View" plugin for Discourse?](https://meta.discourse.org/t/is-there-a-reply-to-view-plugin-for-discourse/319087)

<div class="topic-metadata">

**Author:** [@copymonopoly](https://meta.discourse.org/u/copymonopoly)\
**Replies:** 19\
**Last updated:** [September 24, 2025, 10:13pm UTC](https://meta.discourse.org/t/is-there-a-reply-to-view-plugin-for-discourse/319087 "2025-09-24T22:13:34Z")

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Hi everyone,I’m relatively new to Discourse and I’m wondering if there’s a plugin or feature that allows for “reply to view” functionality. Specifically, I’m looking for something that would allow me to hide part of a po…

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## [PWA app icon looks...a little wonky (on my samsung device)](https://meta.discourse.org/t/pwa-app-icon-looks-a-little-wonky-on-my-samsung-device/383793)

<div class="topic-metadata">

**Author:** [@jenmck](https://meta.discourse.org/u/jenmck)\
**Replies:** 4\
**Last updated:** [September 24, 2025, 11:01am UTC](https://meta.discourse.org/t/pwa-app-icon-looks-a-little-wonky-on-my-samsung-device/383793 "2025-09-24T11:01:50Z")

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Hi! This is just a tiny minor thing, but I’m kind of a weird nitpick (for better or worse). The Discourse logo for the PWA app icon is too large. This is what it looks like on a Samsung Galaxy S25 Ultra running OneUI …

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## [Discourse Mobile App](https://meta.discourse.org/t/discourse-mobile-app/383863)

<div class="topic-metadata">

**Author:** [@etc](https://meta.discourse.org/u/etc)\
**Replies:** 1\
**Last updated:** [September 24, 2025, 11:31am UTC](https://meta.discourse.org/t/discourse-mobile-app/383863 "2025-09-24T11:31:10Z")

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Is the Discourse Mobile App still actively supported? It seems that since iOS 26 there’s been a weird bug where the cursor is offset within the text editor. The cursor is several lines down from where the text is being m…

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## [How to Fix Discourse Forum /message-bus or Long Polling Errors](https://meta.discourse.org/t/how-to-fix-discourse-forum-message-bus-or-long-polling-errors/383861)

<div class="topic-metadata">

**Author:** [@qingfeng1024](https://meta.discourse.org/u/qingfeng1024)\
**Replies:** 0\
**Last updated:** [September 24, 2025, 11:07am UTC](https://meta.discourse.org/t/how-to-fix-discourse-forum-message-bus-or-long-polling-errors/383861 "2025-09-24T11:07:41Z")

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1. Problem When Discourse is configured with a CDN, a common error occurs: /message-bus/204234de907442e8b77e153786a58e5b/poll Connection failed / timed out / abnormal status code Impact: Notifications fail: The red …

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## [Locking at Trust Level 0](https://meta.discourse.org/t/locking-at-trust-level-0/382894)

<div class="topic-metadata">

**Author:** [@jenmck](https://meta.discourse.org/u/jenmck)\
**Replies:** 3\
**Last updated:** [September 24, 2025, 9:53am UTC](https://meta.discourse.org/t/locking-at-trust-level-0/382894 "2025-09-24T09:53:24Z")

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Hello, We have a user locked at trust level 0. I know that there are posting limits for users at TL0, but I’m having a hard time discerning whether the post limits are comprehensive, or per day. This post indicates tha…

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## [After updating Discourse, category description shows below the image instead of next to it](https://meta.discourse.org/t/after-updating-discourse-category-description-shows-below-the-image-instead-of-next-to-it/379295)

<div class="topic-metadata">

**Author:** [@MiaZ](https://meta.discourse.org/u/MiaZ)\
**Replies:** 1\
**Last updated:** [September 24, 2025, 12:01am UTC](https://meta.discourse.org/t/after-updating-discourse-category-description-shows-below-the-image-instead-of-next-to-it/379295 "2025-09-24T00:01:15Z")

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Hi :waving\_hand: On August 11 we updated Discourse via Admin interface: from version: bef511481482b609504732e886cc3d5420a13eac to version: f8ac0bad72eb54fab45e6d5377a235e26e5433b8 Eversince that update, and we are cu…

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## [URL for a post's raw content for a particular revision](https://meta.discourse.org/t/url-for-a-posts-raw-content-for-a-particular-revision/369083)

<div class="topic-metadata">

**Author:** [@Dannii](https://meta.discourse.org/u/Dannii)\
**Replies:** 2\
**Last updated:** [September 23, 2025, 8:05pm UTC](https://meta.discourse.org/t/url-for-a-posts-raw-content-for-a-particular-revision/369083 "2025-09-23T20:05:27Z")

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I don’t know if this is possible or not, but I would like to access the raw content (markdown) of a post’s old revision by URL. I’ve tried the URL described in How to get a previous version/revision of a post through th…

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## [Is there a way to schedule the creation of a topic? And to schedule a reply to someone else's topic?](https://meta.discourse.org/t/is-there-a-way-to-schedule-the-creation-of-a-topic-and-to-schedule-a-reply-to-someone-elses-topic/383624)

<div class="topic-metadata">

**Author:** [@rivohor](https://meta.discourse.org/u/rivohor)\
**Replies:** 3\
**Last updated:** [September 23, 2025, 4:51pm UTC](https://meta.discourse.org/t/is-there-a-way-to-schedule-the-creation-of-a-topic-and-to-schedule-a-reply-to-someone-elses-topic/383624 "2025-09-23T16:51:49Z")

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sim "I used another platform where you could schedule topics and replies — that was so useful for so many things. But on Discourse, I don’t see that option. Or is there a way to do it?

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## [Backup notifies failure on sidekiq restart, but backup succeeds](https://meta.discourse.org/t/backup-notifies-failure-on-sidekiq-restart-but-backup-succeeds/383703)

<div class="topic-metadata">

**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 0\
**Last updated:** [September 23, 2025, 2:56pm UTC](https://meta.discourse.org/t/backup-notifies-failure-on-sidekiq-restart-but-backup-succeeds/383703 "2025-09-23T14:56:10Z")

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I’ve got a site that’s notifying an admin of backup failure, but the backup succeeds. Here’s the logs: \[2025-09-23 09:40:31\] Removing tmp '/var/www/discourse/tmp/backups/default/2025-09-23-093005' directory... \[2025-09-…

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## [Image uploads - color profiles dropped](https://meta.discourse.org/t/image-uploads-color-profiles-dropped/89380)

<div class="topic-metadata">

**Author:** [@rdyar](https://meta.discourse.org/u/rdyar)\
**Replies:** 4\
**Last updated:** [September 23, 2025, 2:48pm UTC](https://meta.discourse.org/t/image-uploads-color-profiles-dropped/89380 "2025-09-23T14:48:14Z")

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I think this is a bug, though maybe it is a feature to make the file size smaller? I work in the photo industry, in our forum sometimes people post images for others to try to troubleshoot printing issues. The image upl…

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## [SEO - Pages crawled but not Indexed](https://meta.discourse.org/t/seo-pages-crawled-but-not-indexed/379309)

<div class="topic-metadata">

**Author:** [@pnzr](https://meta.discourse.org/u/pnzr)\
**Replies:** 4\
**Last updated:** [September 23, 2025, 2:21pm UTC](https://meta.discourse.org/t/seo-pages-crawled-but-not-indexed/379309 "2025-09-23T14:21:14Z")

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Hello, I am a community maintainer for a prominent open-source project’s, Keycloak, Discourse group. We noticed starting this last January that the Discourse site stopped showing up in Google search results. They still …

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## [Cannot fathom the API for adding and removing group owners](https://meta.discourse.org/t/cannot-fathom-the-api-for-adding-and-removing-group-owners/379454)

<div class="topic-metadata">

**Author:** [@Nikki\_Locke](https://meta.discourse.org/u/Nikki_Locke)\
**Replies:** 5\
**Last updated:** [September 23, 2025, 1:58pm UTC](https://meta.discourse.org/t/cannot-fathom-the-api-for-adding-and-removing-group-owners/379454 "2025-09-23T13:58:29Z")

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I wish to add and remove group owners using the API. This is not documented in the api docs. Tracing the calls while logged in as admin, make user owner is PUT groups/\<gid\>/owners with a payload of usernames=nikkilocke(…

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## [Website behavior tracking plugin discourse recommendations](https://meta.discourse.org/t/discourse/378241)

<div class="topic-metadata">

**Author:** [@sky-winter](https://meta.discourse.org/u/sky-winter)\
**Replies:** 7\
**Last updated:** [September 23, 2025, 1:45pm UTC](https://meta.discourse.org/t/discourse/378241 "2025-09-23T13:45:19Z")

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What are the recommended website behavior tracking plugins for Discourse?

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## [After reading an unread topic return to "Unread" list?](https://meta.discourse.org/t/after-reading-an-unread-topic-return-to-unread-list/380224)

<div class="topic-metadata">

**Author:** [@sb56637](https://meta.discourse.org/u/sb56637)\
**Replies:** 11\
**Last updated:** [September 23, 2025, 1:08pm UTC](https://meta.discourse.org/t/after-reading-an-unread-topic-return-to-unread-list/380224 "2025-09-23T13:08:15Z")

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Hi there, one of my users reported a change in the navigation behavior after the upgrade to Discourse 3.5.0 (stable branch). They mention that they always used to read a topic in /unread and then click the Topics button …

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## [Posts and topics not counted after migration](https://meta.discourse.org/t/posts-and-topics-not-counted-after-migration/381812)

<div class="topic-metadata">

**Author:** [@nino1904](https://meta.discourse.org/u/nino1904)\
**Replies:** 6\
**Last updated:** [September 23, 2025, 10:52am UTC](https://meta.discourse.org/t/posts-and-topics-not-counted-after-migration/381812 "2025-09-23T10:52:55Z")

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Hey guys, after migrating from NodeBB with help of this guide using the NodeBB migration script everything looks good - all the categories, topics, posts etc. are there. But I’ve noticed that every user has zero posts …

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## [Can we avoid updates that force me to debug on the command line please?](https://meta.discourse.org/t/can-we-avoid-updates-that-force-me-to-debug-on-the-command-line-please/379995)

<div class="topic-metadata">

**Author:** [@Benjol](https://meta.discourse.org/u/Benjol)\
**Replies:** 9\
**Last updated:** [September 23, 2025, 10:34am UTC](https://meta.discourse.org/t/can-we-avoid-updates-that-force-me-to-debug-on-the-command-line-please/379995 "2025-09-23T10:34:25Z")

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Sorry, little :scream: from a non-expert, but once again, I start off innocently clicking on the ‘update’ in the UI, then get booted to ‘go do a rebuild from the command line’, and then that fails and I’m pasting bash ou…

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