# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=571

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 572

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## [Discourse SAML returns incorrect values on redirect](https://meta.discourse.org/t/discourse-saml-returns-incorrect-values-on-redirect/164178)

<div class="topic-metadata">

**Author:** [@shanedlr](https://meta.discourse.org/u/shanedlr)\
**Replies:** 0\
**Last updated:** [September 16, 2020, 7:53am UTC](https://meta.discourse.org/t/discourse-saml-returns-incorrect-values-on-redirect/164178 "2020-09-16T07:53:43Z")

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Hi, I’m relatively new to SAML and I’ve setup the SP metadata in the IdP based on the /auth/saml/metadata endpoint, but I’m having issues on the populated email and username on redirect upon login. And, should the p…

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## [Thread duplicated in search](https://meta.discourse.org/t/thread-duplicated-in-search/164117)

<div class="topic-metadata">

**Author:** [@Slowhand](https://meta.discourse.org/u/Slowhand)\
**Replies:** 3\
**Last updated:** [September 15, 2020, 6:18pm UTC](https://meta.discourse.org/t/thread-duplicated-in-search/164117 "2020-09-15T18:18:39Z")

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I have one thread that shows up twice in a search, cannot recreate with any other titles. I realize that the search is showing me different places in the thread, but why is this the only title that gives double results? …

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## [Does category ordering by activity include subcategories activity?](https://meta.discourse.org/t/does-category-ordering-by-activity-include-subcategories-activity/49259)

<div class="topic-metadata">

**Author:** [@gkln](https://meta.discourse.org/u/gkln)\
**Replies:** 1\
**Last updated:** [April 24, 2018, 5:34pm UTC](https://meta.discourse.org/t/does-category-ordering-by-activity-include-subcategories-activity/49259 "2018-04-24T17:34:45Z")

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When the setting fixed category positions is unchecked, categories are automatically sorted by activity. But does the activity of a category include the activity of its subcategories? If not, should not it be the case or…

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## [Problems loading on safari: content-security-policy and access control check errors](https://meta.discourse.org/t/problems-loading-on-safari-content-security-policy-and-access-control-check-errors/164023)

<div class="topic-metadata">

**Author:** [@JQ331](https://meta.discourse.org/u/JQ331)\
**Replies:** 2\
**Last updated:** [September 14, 2020, 7:55pm UTC](https://meta.discourse.org/t/problems-loading-on-safari-content-security-policy-and-access-control-check-errors/164023 "2020-09-14T19:55:34Z")

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On Safari on my mac desktop, I am getting these errors when I load discourse: XMLHttpRequest cannot load https://meta.discourse.org/message-bus/24c.../poll due to access control checks. and Unrecognized Content-Securi…

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## [Topics with same title, generated from mail](https://meta.discourse.org/t/topics-with-same-title-generated-from-mail/162708)

<div class="topic-metadata">

**Author:** [@BradCray](https://meta.discourse.org/u/BradCray)\
**Replies:** 8\
**Last updated:** [September 15, 2020, 9:54pm UTC](https://meta.discourse.org/t/topics-with-same-title-generated-from-mail/162708 "2020-09-15T21:54:12Z")

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Hi Discourse Experts — We have some scripts that generate mails to our Discourse categories to automatically track project events like test results, new user issues being filed, etc. I had naively assumed that if two m…

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## [Launcher build with injected credentials](https://meta.discourse.org/t/launcher-build-with-injected-credentials/164140)

<div class="topic-metadata">

**Author:** [@alexk](https://meta.discourse.org/u/alexk)\
**Replies:** 0\
**Last updated:** [September 15, 2020, 9:31pm UTC](https://meta.discourse.org/t/launcher-build-with-injected-credentials/164140 "2020-09-15T21:31:28Z")

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Hello! I’m trying to avoid keeping database credentials stored permanently in any sort of yml file. I thought that I could use this workflow: Export options like DISCOURSE\_DB\_PASSWORD as environment variables, omitti…

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## [Help with Mailjet](https://meta.discourse.org/t/help-with-mailjet/164112)

<div class="topic-metadata">

**Author:** [@Fxrce3987](https://meta.discourse.org/u/Fxrce3987)\
**Replies:** 1\
**Last updated:** [September 15, 2020, 7:46pm UTC](https://meta.discourse.org/t/help-with-mailjet/164112 "2020-09-15T19:46:23Z")

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I just got my Discourse site working on Azure, but when it gets to email verification for the admin account, it doesn’t seem to work. I believe I did everything needed, I got another Freenom custom domain to use as the …

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## [Getting a private page error when clicking on password reset link](https://meta.discourse.org/t/getting-a-private-page-error-when-clicking-on-password-reset-link/163453)

<div class="topic-metadata">

**Author:** [@hosna](https://meta.discourse.org/u/hosna)\
**Replies:** 5\
**Last updated:** [September 15, 2020, 6:25pm UTC](https://meta.discourse.org/t/getting-a-private-page-error-when-clicking-on-password-reset-link/163453 "2020-09-15T18:25:38Z")

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I get “this page is private” when I click on the password reset link sent to my email. I also updated the forum to the latest version. What should I do?

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## [Login Modal does not show for the second time due to Guest Gate plugin](https://meta.discourse.org/t/login-modal-does-not-show-for-the-second-time-due-to-guest-gate-plugin/164011)

<div class="topic-metadata">

**Author:** [@xinxi\_wang](https://meta.discourse.org/u/xinxi_wang)\
**Replies:** 5\
**Last updated:** [September 15, 2020, 6:10pm UTC](https://meta.discourse.org/t/login-modal-does-not-show-for-the-second-time-due-to-guest-gate-plugin/164011 "2020-09-15T18:10:55Z")

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Please try to log in Litecointalk.io by going to the home page and click the “Log in” button. Click the “X” to cancel the modal, and then click “Log in” again. Then you cannot see the login modal any more. The code contr…

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## [Timeline navigation misbehaving starting from 10000 posts](https://meta.discourse.org/t/timeline-navigation-misbehaving-starting-from-10000-posts/164100)

<div class="topic-metadata">

**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 2\
**Last updated:** [September 15, 2020, 5:25pm UTC](https://meta.discourse.org/t/timeline-navigation-misbehaving-starting-from-10000-posts/164100 "2020-09-15T17:25:12Z")

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Hi. I noticed after an import that the timeline navigation don’t work properly on 10000+ posts topics. If you drag’n drop the cursor on the timeline, it will scroll to the post, but won’t update the timeline cursor unt…

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## [Discourse in an AWS context](https://meta.discourse.org/t/discourse-in-an-aws-context/86079)

<div class="topic-metadata">

**Author:** [@jacobm241](https://meta.discourse.org/u/jacobm241)\
**Replies:** 1\
**Last updated:** [April 24, 2018, 5:24pm UTC](https://meta.discourse.org/t/discourse-in-an-aws-context/86079 "2018-04-24T17:24:48Z")

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The problem I ran into was the version of Discourse that was available as an AWS image (aka AMI) did not seem compatible with the developer version we’ve been working on: Although I got it up and running, I was unable t…

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## [Akismet: Use for existing posts?](https://meta.discourse.org/t/akismet-use-for-existing-posts/163910)

<div class="topic-metadata">

**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 2\
**Last updated:** [September 15, 2020, 2:25pm UTC](https://meta.discourse.org/t/akismet-use-for-existing-posts/163910 "2020-09-15T14:25:39Z")

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Hi, a quick question. Do you think Discourse Akismet can somehow be used to detect spam in the existing posts? I’m importing a forum with a lot of spam and I can’t clean it up all before importing to Discourse.

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## [Remove redis dependency for db creation and migration](https://meta.discourse.org/t/remove-redis-dependency-for-db-creation-and-migration/164084)

<div class="topic-metadata">

**Author:** [@Vijay\_Vantipalli](https://meta.discourse.org/u/Vijay_Vantipalli)\
**Replies:** 1\
**Last updated:** [September 15, 2020, 1:09pm UTC](https://meta.discourse.org/t/remove-redis-dependency-for-db-creation-and-migration/164084 "2020-09-15T13:09:35Z")

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Hi Team Can we remove redis dependency before the application starts while using the below commands? rails db:create and rails db:migrate Thank you Vijay

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## [Starting an external bot and trigger a certain flow in an iframe](https://meta.discourse.org/t/starting-an-external-bot-and-trigger-a-certain-flow-in-an-iframe/164064)

<div class="topic-metadata">

**Author:** [@Krischan](https://meta.discourse.org/u/Krischan)\
**Replies:** 0\
**Last updated:** [September 15, 2020, 7:36am UTC](https://meta.discourse.org/t/starting-an-external-bot-and-trigger-a-certain-flow-in-an-iframe/164064 "2020-09-15T07:36:16Z")

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We’d like to include a 3rd party bot in our Discourse site to help new users understand what our community is all about before they join it and pay a membership fee (via the subscription plugin). We’d like to trigger thi…

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## [Discourse admin login throws 403 \["BAD CSRF"\] error](https://meta.discourse.org/t/discourse-admin-login-throws-403-bad-csrf-error/86028)

<div class="topic-metadata">

**Author:** [@lzhang](https://meta.discourse.org/u/lzhang)\
**Replies:** 4\
**Last updated:** [April 24, 2018, 3:32pm UTC](https://meta.discourse.org/t/discourse-admin-login-throws-403-bad-csrf-error/86028 "2018-04-24T15:32:19Z")

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We had a discourse build on AWS with CentOS 7 operation system, we followed the document and used docker to build discourse with almost default settings. It was working well at first, but since last Friday suddenly we co…

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## [How to make an imported site not accessible for existing users, but only staff and services like CDN that need to be configured?](https://meta.discourse.org/t/how-to-make-an-imported-site-not-accessible-for-existing-users-but-only-staff-and-services-like-cdn-that-need-to-be-configured/163901)

<div class="topic-metadata">

**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 5\
**Last updated:** [September 14, 2020, 6:42pm UTC](https://meta.discourse.org/t/how-to-make-an-imported-site-not-accessible-for-existing-users-but-only-staff-and-services-like-cdn-that-need-to-be-configured/163901 "2020-09-14T18:42:20Z")

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Context: I’m importing a vBulletin forum to Discourse. I’d like to configure stuff like CDN, remote backups, etc before letting existing users access the forum content. I’d prefer not to set the forum as a read-only mo…

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## [Keep the navigation or sidebar when reading a direct message?](https://meta.discourse.org/t/keep-the-navigation-or-sidebar-when-reading-a-direct-message/163884)

<div class="topic-metadata">

**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 1\
**Last updated:** [September 14, 2020, 5:51pm UTC](https://meta.discourse.org/t/keep-the-navigation-or-sidebar-when-reading-a-direct-message/163884 "2020-09-14T17:51:33Z")

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Hey guys, Is there an easy way to keep this navigation bar or the sidebar (or both…): When reading a private message?

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## [Help with setting up private categories](https://meta.discourse.org/t/help-with-setting-up-private-categories/163695)

<div class="topic-metadata">

**Author:** [@nicolecolter](https://meta.discourse.org/u/nicolecolter)\
**Replies:** 13\
**Last updated:** [September 14, 2020, 5:02pm UTC](https://meta.discourse.org/t/help-with-setting-up-private-categories/163695 "2020-09-14T17:02:20Z")

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I just launched my first Discourse forum at community.createyourownschool.com and I would love to have a category that is publicly available to read for our blog. My friend @craigconstantine was trying to help me. He ha…

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## [Upload XLSM document](https://meta.discourse.org/t/upload-xlsm-document/163962)

<div class="topic-metadata">

**Author:** [@Elena1](https://meta.discourse.org/u/Elena1)\
**Replies:** 1\
**Last updated:** [September 14, 2020, 4:00pm UTC](https://meta.discourse.org/t/upload-xlsm-document/163962 "2020-09-14T16:00:39Z")

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Hi, Is there a way to upload a XLSM document in Discourse? I do need the makros, so converting to XLSX is no option. Could anyone please help me. Thank you so much in advance! Kind regards

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## [Where's the like statistics gone?](https://meta.discourse.org/t/wheres-the-like-statistics-gone/163892)

<div class="topic-metadata">

**Author:** [@wire](https://meta.discourse.org/u/wire)\
**Replies:** 6\
**Last updated:** [September 14, 2020, 3:05pm UTC](https://meta.discourse.org/t/wheres-the-like-statistics-gone/163892 "2020-09-14T15:05:44Z")

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Just a quick question: Before we’ve had a table list with the users statistics for replies, likes given and received, and some other stuff. We can’t seem to find this anymore. Any clues? Removed? URL hidden? Cheers.

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## [Can I have a public-facing forum where membership is behind a Patreon paywall?](https://meta.discourse.org/t/can-i-have-a-public-facing-forum-where-membership-is-behind-a-patreon-paywall/86011)

<div class="topic-metadata">

**Author:** [@MisterMiyagi](https://meta.discourse.org/u/MisterMiyagi)\
**Replies:** 4\
**Last updated:** [April 23, 2018, 11:36pm UTC](https://meta.discourse.org/t/can-i-have-a-public-facing-forum-where-membership-is-behind-a-patreon-paywall/86011 "2018-04-23T23:36:09Z")

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Hello! This is my first post, so please be kind if I’m asking stupid questions. It’s my understanding one can set-up Discourse so that only Patreon users can post questions. That’s exactly what I want. However, I would …

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## [Your connection to this site is not fully secure](https://meta.discourse.org/t/your-connection-to-this-site-is-not-fully-secure/163934)

<div class="topic-metadata">

**Author:** [@steelmaiden](https://meta.discourse.org/u/steelmaiden)\
**Replies:** 4\
**Last updated:** [September 14, 2020, 10:49am UTC](https://meta.discourse.org/t/your-connection-to-this-site-is-not-fully-secure/163934 "2020-09-14T10:49:00Z")

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Any ideas how to fix this? I see that the schema.org urls are going through http protocol, could this be the problem? URL of my forum is wmforum.geek.hr

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## [After rebuild, site won't load](https://meta.discourse.org/t/after-rebuild-site-wont-load/84315)

<div class="topic-metadata">

**Author:** [@internet](https://meta.discourse.org/u/internet)\
**Replies:** 13\
**Last updated:** [April 23, 2018, 10:37pm UTC](https://meta.discourse.org/t/after-rebuild-site-wont-load/84315 "2018-04-23T22:37:50Z")

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Because my Discourse gave me notice to git pull and rebuild the app to get the most recent updates, I’ve been attempting to do so, but rebuilding seems to take my site offline. I’m not sure why, because I don’t see any o…

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## [Can I view private messages as an Admin?](https://meta.discourse.org/t/can-i-view-private-messages-as-an-admin/135699)

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**Author:** [@snow](https://meta.discourse.org/u/snow)\
**Replies:** 13\
**Last updated:** [September 14, 2020, 3:12am UTC](https://meta.discourse.org/t/can-i-view-private-messages-as-an-admin/135699 "2020-09-14T03:12:04Z")

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I’m considering using Discourse for my group and I was wondering if I can view private messages between users. Can I view deleted private messages between users? Reason. It’s a discussion forum for a kids sports team a…

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## [I can't login to admin after backup due to Cloudflare](https://meta.discourse.org/t/i-cant-login-to-admin-after-backup-due-to-cloudflare/162996)

<div class="topic-metadata">

**Author:** [@cmdntd](https://meta.discourse.org/u/cmdntd)\
**Replies:** 8\
**Last updated:** [September 14, 2020, 2:53am UTC](https://meta.discourse.org/t/i-cant-login-to-admin-after-backup-due-to-cloudflare/162996 "2020-09-14T02:53:32Z")

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I can’t login to admin user after backup I delete all of forum, keep backup Create new one, and use this backup After login successfullly, forum just keep “sign up” and “sign in” button, and nothing happened rebuild…

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## [Custom User Field auto-filled on creation?](https://meta.discourse.org/t/custom-user-field-auto-filled-on-creation/85656)

<div class="topic-metadata">

**Author:** [@Denis\_Heraud](https://meta.discourse.org/u/Denis_Heraud)\
**Replies:** 3\
**Last updated:** [April 19, 2018, 12:40pm UTC](https://meta.discourse.org/t/custom-user-field-auto-filled-on-creation/85656 "2018-04-19T12:40:57Z")

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I created my first Custom User Field (text, see screenshot) but somehow it got auto-filled to “No”… Why does that happen, and how can create a field without it being assigned a value? Until users fill them out I would mu…

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## [Restore from a server image that contain discourse, but rebuild error](https://meta.discourse.org/t/restore-from-a-server-image-that-contain-discourse-but-rebuild-error/135025)

<div class="topic-metadata">

**Author:** [@CornerDoor](https://meta.discourse.org/u/CornerDoor)\
**Replies:** 6\
**Last updated:** [September 13, 2020, 2:06pm UTC](https://meta.discourse.org/t/restore-from-a-server-image-that-contain-discourse-but-rebuild-error/135025 "2020-09-13T14:06:05Z")

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I backup a server image which discourse runs smoothly, and then restore on a new server with the backup, but when I rebuild app from discourse directory, it always gets a error to access git, the message is: "cd /pups &&…

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## [One of my users receives all her notifications from a fixed id](https://meta.discourse.org/t/one-of-my-users-receives-all-her-notifications-from-a-fixed-id/163816)

<div class="topic-metadata">

**Author:** [@parmentelat](https://meta.discourse.org/u/parmentelat)\
**Replies:** 3\
**Last updated:** [September 13, 2020, 10:41am UTC](https://meta.discourse.org/t/one-of-my-users-receives-all-her-notifications-from-a-fixed-id/163816 "2020-09-13T10:41:57Z")

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let her call her alice; everytime she receives a notification from our discourse instance, the mail message says From: bob, no matter who actually wrote the post alice and bob both have admin rights how should I go abo…

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## [Asking how to automatically write tag in composing a topic](https://meta.discourse.org/t/asking-how-to-automatically-write-tag-in-composing-a-topic/163809)

<div class="topic-metadata">

**Author:** [@R\_X](https://meta.discourse.org/u/R_X)\
**Replies:** 3\
**Last updated:** [September 13, 2020, 7:18am UTC](https://meta.discourse.org/t/asking-how-to-automatically-write-tag-in-composing-a-topic/163809 "2020-09-13T07:18:45Z")

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Is there any plugin or settings that if user post a topic in a certain category then it will automatically add tags? I am adding more topic like bulk but not bot im doing it manually im just asking if there is any way to…

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## [Remote users IPV6 address shows as localhost](https://meta.discourse.org/t/remote-users-ipv6-address-shows-as-localhost/79861)

<div class="topic-metadata">

**Author:** [@imaBASKET](https://meta.discourse.org/u/imaBASKET)\
**Replies:** 30\
**Last updated:** [September 13, 2020, 2:51am UTC](https://meta.discourse.org/t/remote-users-ipv6-address-shows-as-localhost/79861 "2020-09-13T02:51:58Z")

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When a user is signed into the forum under an IPV6 address their IP shows up as 127.0.0.1 in the administrator panel. This is using the latest version.

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