# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=575

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 576

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## [Duplicate data explorer key blocking rebuild](https://meta.discourse.org/t/duplicate-data-explorer-key-blocking-rebuild/162375)

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**Author:** [@merefield](https://meta.discourse.org/u/merefield)\
**Replies:** 5\
**Last updated:** [September 5, 2020, 2:38am UTC](https://meta.discourse.org/t/duplicate-data-explorer-key-blocking-rebuild/162375 "2020-09-05T02:38:43Z")

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Hey all, Rare I ask for help, but I’m puzzled about how to resolve this. Just rebuilt my site and getting this: discourse-data-explorer is already at latest compatible version I, \[2020-08-28T17:53:57.578920 #1\] INFO…

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## [After Discourse installation can’t reach it in browser](https://meta.discourse.org/t/after-discourse-installation-can-t-reach-it-in-browser/106887)

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**Author:** [@Daniel\_Nevoigt](https://meta.discourse.org/u/Daniel_Nevoigt)\
**Replies:** 24\
**Last updated:** [September 5, 2020, 1:42am UTC](https://meta.discourse.org/t/after-discourse-installation-can-t-reach-it-in-browser/106887 "2020-09-05T01:42:10Z")

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Hello, I have set up a new Ubuntu 18 Cloud Server and installed Discourse like I did it all times, the Standard under 30 Min setup. When I now want to first create a admin, I am calling the installation in my browser an…

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## [Is it possible to allow users to delete their comments immediately (if they wish)](https://meta.discourse.org/t/is-it-possible-to-allow-users-to-delete-their-comments-immediately-if-they-wish/163079)

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**Author:** [@Sectros](https://meta.discourse.org/u/Sectros)\
**Replies:** 2\
**Last updated:** [September 5, 2020, 1:32am UTC](https://meta.discourse.org/t/is-it-possible-to-allow-users-to-delete-their-comments-immediately-if-they-wish/163079 "2020-09-05T01:32:52Z")

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I noticed that when a user wants to delete his comment by clicking delete, the comments stays there for the next 24 hours or something. While I’m sure there must be a reason for that (which could be useful to know), I w…

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## [Can the Original Post display in Wordpress Comments?](https://meta.discourse.org/t/can-the-original-post-display-in-wordpress-comments/162668)

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**Author:** [@twahlin](https://meta.discourse.org/u/twahlin)\
**Replies:** 4\
**Last updated:** [September 4, 2020, 9:44pm UTC](https://meta.discourse.org/t/can-the-original-post-display-in-wordpress-comments/162668 "2020-09-04T21:44:55Z")

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Is there a setting to force the Original Post to display within Wordpress Comments? I tried reducing the “Min Number of Replies” setting to 0 versus 1. Maybe I’m missing a setting or something elsewhere? Use Case We’r…

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## [Every PM particular admin sends includes "handle membership request" link](https://meta.discourse.org/t/every-pm-particular-admin-sends-includes-handle-membership-request-link/163078)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 0\
**Last updated:** [September 4, 2020, 9:30pm UTC](https://meta.discourse.org/t/every-pm-particular-admin-sends-includes-handle-membership-request-link/163078 "2020-09-04T21:30:54Z")

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I have a site where one particular admin (not mine or this user’s other admin account) for every PM includes a “handle membership request” link. It links to https://www.forum.com/g/everyone/requests?filter=admin\_username …

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## [Icons not displaying anymore in theme component](https://meta.discourse.org/t/icons-not-displaying-anymore-in-theme-component/163072)

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**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 5\
**Last updated:** [September 4, 2020, 9:20pm UTC](https://meta.discourse.org/t/icons-not-displaying-anymore-in-theme-component/163072 "2020-09-04T21:20:23Z")

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Hi. I have set icons in my theme component, with a white color, with this HTML: \<a class="header-social-link" title="La Commission Nationale Monocycle sur Facebook" href="https://www.facebook.com/CommissionNationaleMon…

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## [Way to view latest topics by category on desktop?](https://meta.discourse.org/t/way-to-view-latest-topics-by-category-on-desktop/162976)

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**Author:** [@stuwest](https://meta.discourse.org/u/stuwest)\
**Replies:** 3\
**Last updated:** [September 4, 2020, 9:00pm UTC](https://meta.discourse.org/t/way-to-view-latest-topics-by-category-on-desktop/162976 "2020-09-04T21:00:45Z")

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I really like the way the mobile categories page is set out, showing a selection of topics for each category. I like it so much that I’ve been switching to mobile view on my desktop, which obviously makes the spacing a b…

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## [What is the recommended image size for the logo?](https://meta.discourse.org/t/what-is-the-recommended-image-size-for-the-logo/162451)

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**Author:** [@Xtendera](https://meta.discourse.org/u/Xtendera)\
**Replies:** 3\
**Last updated:** [September 4, 2020, 8:42pm UTC](https://meta.discourse.org/t/what-is-the-recommended-image-size-for-the-logo/162451 "2020-09-04T20:42:01Z")

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Hello, I just got Discourse setup on a ubuntu vm for development and am planning to deploy it through a azure vm. So before I deploy it publicly, I want to get all the customization done. So I came to the branding page i…

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## [New site with Discourse from scratch](https://meta.discourse.org/t/new-site-with-discourse-from-scratch/163062)

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**Author:** [@mognet](https://meta.discourse.org/u/mognet)\
**Replies:** 1\
**Last updated:** [September 4, 2020, 7:45pm UTC](https://meta.discourse.org/t/new-site-with-discourse-from-scratch/163062 "2020-09-04T19:45:12Z")

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We are looking to build a non-profit club site that will include the following: Membership registration that will allow read publications and post on Discourse. Discourse forum. Main site with articles and news …

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## [2.6.0b2 upgrade VERY slow](https://meta.discourse.org/t/2-6-0b2-upgrade-very-slow/161604)

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**Author:** [@Wingtip](https://meta.discourse.org/u/Wingtip)\
**Replies:** 33\
**Last updated:** [September 4, 2020, 6:48pm UTC](https://meta.discourse.org/t/2-6-0b2-upgrade-very-slow/161604 "2020-09-04T18:48:22Z")

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Just a FYI for people-- don’t try this upgrade during prime time. The 2.6.0b2 upgrade has been running on our server for well over 40 minutes when normally it takes just a couple of minutes, usually over before you chec…

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## [How hard is it to handle Discourse after installation](https://meta.discourse.org/t/how-hard-is-it-to-handle-discourse-after-installation/163002)

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**Author:** [@riteshsaini](https://meta.discourse.org/u/riteshsaini)\
**Replies:** 3\
**Last updated:** [September 4, 2020, 6:09pm UTC](https://meta.discourse.org/t/how-hard-is-it-to-handle-discourse-after-installation/163002 "2020-09-04T18:09:16Z")

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Hello, I want to install Discourse on DigitalOcean. I’ve checked this guide. Now my question is that, how hard is it to handle Discourse after the installation? I’m not a coder and don’t know how to handle servers. So,…

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## [Multi-Line Strikethrough Not Covering Quotes](https://meta.discourse.org/t/multi-line-strikethrough-not-covering-quotes/64808)

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**Author:** [@alexs](https://meta.discourse.org/u/alexs)\
**Replies:** 23\
**Last updated:** [September 4, 2020, 3:33pm UTC](https://meta.discourse.org/t/multi-line-strikethrough-not-covering-quotes/64808 "2020-09-04T15:33:24Z")

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I’m not sure whether this bug is specific to Discourse but when I try to strikethrough several lines of text & one of those lines is a quote, the quote’s text is not struck out. The preview displays the quoted text as s…

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## [Can you run scripts pre/post backup?](https://meta.discourse.org/t/can-you-run-scripts-pre-post-backup/163025)

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**Author:** [@knewt](https://meta.discourse.org/u/knewt)\
**Replies:** 4\
**Last updated:** [September 4, 2020, 3:15pm UTC](https://meta.discourse.org/t/can-you-run-scripts-pre-post-backup/163025 "2020-09-04T15:15:35Z")

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Hi. I’d like to run some scripts pre and post backup, but can’t see an option to do so. Is this something that can be done?

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## [Need help with the set up of my community](https://meta.discourse.org/t/need-help-with-the-set-up-of-my-community/162946)

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**Author:** [@Aka](https://meta.discourse.org/u/Aka)\
**Replies:** 4\
**Last updated:** [September 4, 2020, 2:42pm UTC](https://meta.discourse.org/t/need-help-with-the-set-up-of-my-community/162946 "2020-09-04T14:42:27Z")

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Hi there. I’m trying to set up a community, and I want to change the layout/theme. I would like to have something like this: Do you know where I can find this theme and how do I set it up? Thank you

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## [PM doesn't work after latest update](https://meta.discourse.org/t/pm-doesnt-work-after-latest-update/163014)

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**Author:** [@Bryanpwo](https://meta.discourse.org/u/Bryanpwo)\
**Replies:** 3\
**Last updated:** [September 4, 2020, 12:27pm UTC](https://meta.discourse.org/t/pm-doesnt-work-after-latest-update/163014 "2020-09-04T12:27:30Z")

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I’ve updated the forum today and now users can’t see the content of a PM, only the title shows.

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## [Bulk change of configuration via CLI in multiple user profiles/preferences](https://meta.discourse.org/t/bulk-change-of-configuration-via-cli-in-multiple-user-profiles-preferences/162947)

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**Author:** [@rudy](https://meta.discourse.org/u/rudy)\
**Replies:** 2\
**Last updated:** [September 4, 2020, 9:23am UTC](https://meta.discourse.org/t/bulk-change-of-configuration-via-cli-in-multiple-user-profiles-preferences/162947 "2020-09-04T09:23:04Z")

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Hi Everybody, I have multilingual forum so I enabled allow user locale and set locale from accept language header and it works great. I registered a test user and I noticed that the user web browser language gets saved …

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## [CSS, Category Images and Category Page](https://meta.discourse.org/t/css-category-images-and-category-page/162180)

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**Author:** [@Iceman](https://meta.discourse.org/u/Iceman)\
**Replies:** 2\
**Last updated:** [August 27, 2020, 12:15am UTC](https://meta.discourse.org/t/css-category-images-and-category-page/162180 "2020-08-27T00:15:32Z")

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Hi guys, Is there a way to change via CSS the position of the category image on the Category Page? Meaning, the image by default goes “to the left side” of the Category Name and tries to fulfill the height of both the …

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## [Checking user profiles for inappropriate links](https://meta.discourse.org/t/checking-user-profiles-for-inappropriate-links/84718)

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**Author:** [@testingsoftware](https://meta.discourse.org/u/testingsoftware)\
**Replies:** 11\
**Last updated:** [April 20, 2018, 1:31am UTC](https://meta.discourse.org/t/checking-user-profiles-for-inappropriate-links/84718 "2018-04-20T01:31:40Z")

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Hi, I want to check that our users are not adding any inappropriate external links to their user profiles. What would be the best way of doing this that is not checking one by one? A.

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## [Woocommerce Product Description QnA function](https://meta.discourse.org/t/woocommerce-product-description-qna-function/162987)

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**Author:** [@honggian](https://meta.discourse.org/u/honggian)\
**Replies:** 2\
**Last updated:** [September 4, 2020, 4:26am UTC](https://meta.discourse.org/t/woocommerce-product-description-qna-function/162987 "2020-09-04T04:26:52Z")

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Hello I am making a Woocommerce website using wordpress and discourse. I already install Discourse plugin and finish SSO function as Wordpress for SSO provider. Wordpress has native comment system, but in the Woocommer…

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## [\#fab-youtube doesn't work](https://meta.discourse.org/t/fab-youtube-doesnt-work/162982)

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**Author:** [@Papararchy01](https://meta.discourse.org/u/Papararchy01)\
**Replies:** 10\
**Last updated:** [September 4, 2020, 4:15am UTC](https://meta.discourse.org/t/fab-youtube-doesnt-work/162982 "2020-09-04T04:15:45Z")

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Is it just me or is anyone else have a missing youtube icon too? #fab-youtube does not work for me

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## [API Search action too many times](https://meta.discourse.org/t/api-search-action-too-many-times/155773)

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**Author:** [@Bcat](https://meta.discourse.org/u/Bcat)\
**Replies:** 10\
**Last updated:** [September 4, 2020, 1:55am UTC](https://meta.discourse.org/t/api-search-action-too-many-times/155773 "2020-09-04T01:55:58Z")

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Error: You’ve performed this action too many times, please try again later. I have a website that needs to call Search on my discourse to export topics. Currently ~ 100 requests at high time. And I receive the error as…

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## [Possible to enable rich embedding without enabling twitter login?](https://meta.discourse.org/t/possible-to-enable-rich-embedding-without-enabling-twitter-login/162972)

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**Author:** [@Sectros](https://meta.discourse.org/u/Sectros)\
**Replies:** 1\
**Last updated:** [September 4, 2020, 1:19am UTC](https://meta.discourse.org/t/possible-to-enable-rich-embedding-without-enabling-twitter-login/162972 "2020-09-04T01:19:35Z")

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That is pretty much the question. TY

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## [How to set default Topic 'Category'](https://meta.discourse.org/t/how-to-set-default-topic-category/144927)

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**Author:** [@salmanfarisvp](https://meta.discourse.org/u/salmanfarisvp)\
**Replies:** 6\
**Last updated:** [September 3, 2020, 11:06pm UTC](https://meta.discourse.org/t/how-to-set-default-topic-category/144927 "2020-09-03T23:06:10Z")

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Hi Community, How can I set up set default Topic Category from Uncategorized

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## [Is it possible to pass custom environment variables to the docker container?](https://meta.discourse.org/t/is-it-possible-to-pass-custom-environment-variables-to-the-docker-container/162795)

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**Author:** [@fzngagan](https://meta.discourse.org/u/fzngagan)\
**Replies:** 10\
**Last updated:** [September 3, 2020, 10:53pm UTC](https://meta.discourse.org/t/is-it-possible-to-pass-custom-environment-variables-to-the-docker-container/162795 "2020-09-03T22:53:46Z")

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Some client libraries like GitHub - googleapis/google-auth-library-ruby: Google Auth Library for Ruby · GitHub require the authentication credentials to be set as environment variables. Is it possible to pass them via th…

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## [New topic without all catagories showing up?](https://meta.discourse.org/t/new-topic-without-all-catagories-showing-up/162840)

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**Author:** [@Podvodny](https://meta.discourse.org/u/Podvodny)\
**Replies:** 2\
**Last updated:** [September 3, 2020, 8:54pm UTC](https://meta.discourse.org/t/new-topic-without-all-catagories-showing-up/162840 "2020-09-03T20:54:45Z")

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Good day, On our page we have a lot of catagories (series of ships, let’s say “A-type”) and every catagory has quiet a lot of sub catagories, could go up to 15 per catagory. Now when you want to make a new topic, you n…

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## [Default themes (dark and light) to install from package](https://meta.discourse.org/t/default-themes-dark-and-light-to-install-from-package/161451)

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**Author:** [@maiki](https://meta.discourse.org/u/maiki)\
**Replies:** 4\
**Last updated:** [September 3, 2020, 8:52pm UTC](https://meta.discourse.org/t/default-themes-dark-and-light-to-install-from-package/161451 "2020-09-03T20:52:48Z")

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The closest prior art I can find is at Restore default light theme after deleting it - #2 by Johani, but I think it’s old enough to not apply any longer. I can’t be sure, but I think my site predates the current theme s…

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## [New topics not posting to Mattermost](https://meta.discourse.org/t/new-topics-not-posting-to-mattermost/162965)

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**Author:** [@Grant\_L](https://meta.discourse.org/u/Grant_L)\
**Replies:** 0\
**Last updated:** [September 3, 2020, 7:59pm UTC](https://meta.discourse.org/t/new-topics-not-posting-to-mattermost/162965 "2020-09-03T19:59:47Z")

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Have this plugin configured on my Discourse instance to ping a Mattermost channel on new posts. It works fine via the Test button in the Chat Plugin settings. I noticed in the error logs: “Job exception: uninitialized…

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## [Strange behavior with backup listing after restoring DigitalOcean droplet snapshot](https://meta.discourse.org/t/strange-behavior-with-backup-listing-after-restoring-digitalocean-droplet-snapshot/162941)

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**Author:** [@rudy](https://meta.discourse.org/u/rudy)\
**Replies:** 1\
**Last updated:** [September 3, 2020, 6:51pm UTC](https://meta.discourse.org/t/strange-behavior-with-backup-listing-after-restoring-digitalocean-droplet-snapshot/162941 "2020-09-03T18:51:31Z")

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Hi Everybody, This might be a warning or something to research for everybody who’s running Discourse on a DO droplet. I wanted to test some configuration settings but I didn’t want to disturb people on production Disco…

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## [Tracking unique contributors](https://meta.discourse.org/t/tracking-unique-contributors/162937)

<div class="topic-metadata">

**Author:** [@lydia](https://meta.discourse.org/u/lydia)\
**Replies:** 1\
**Last updated:** [September 3, 2020, 4:31pm UTC](https://meta.discourse.org/t/tracking-unique-contributors/162937 "2020-09-03T16:31:03Z")

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Hi! I’m looking for help on how to determine the number of unique contributors that my forum has during a six-week period. I couldn’t seem to find any answers about this on metadiscourse.

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## [I have 403 error, when use forgoten password email](https://meta.discourse.org/t/i-have-403-error-when-use-forgoten-password-email/162826)

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**Author:** [@cmdntd](https://meta.discourse.org/u/cmdntd)\
**Replies:** 6\
**Last updated:** [September 3, 2020, 3:46pm UTC](https://meta.discourse.org/t/i-have-403-error-when-use-forgoten-password-email/162826 "2020-09-03T15:46:19Z")

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Hi, When I user “forgoten password email”, it seems 403 error How can I reset my password for member?

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