# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=576

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 577

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## [Disable headers in replies like \<h1\> and \<h2\>](https://meta.discourse.org/t/disable-headers-in-replies-like-h1-and-h2/81775)

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**Author:** [@erikmolenaarnl](https://meta.discourse.org/u/erikmolenaarnl)\
**Replies:** 16\
**Last updated:** [September 3, 2020, 1:41pm UTC](https://meta.discourse.org/t/disable-headers-in-replies-like-h1-and-h2/81775 "2020-09-03T13:41:53Z")

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Hi, I like the fact that Discourse allows me to set strong or italic text styles in replies. What I don’t like is that it allows headers. It’s bad for readability, SEO and confuses spiders: H1 headerH2 header Or check…

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## [Error with update stable 2.4.1 to stable 2.5.1](https://meta.discourse.org/t/error-with-update-stable-2-4-1-to-stable-2-5-1/162899)

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**Author:** [@nahimov](https://meta.discourse.org/u/nahimov)\
**Replies:** 1\
**Last updated:** [September 3, 2020, 12:17pm UTC](https://meta.discourse.org/t/error-with-update-stable-2-4-1-to-stable-2-5-1/162899 "2020-09-03T12:17:19Z")

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Hello! I have stable Discourse 2.4.1 with external PostgreSQL 9.5.23. I trying upgrade to stable 2.5.1 and received error wit bundle rake dm:migration step: PG::SyntaxError: ERROR: syntax error at or near "NOT" LINE 2…

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## [Found a tab character that violates](https://meta.discourse.org/t/found-a-tab-character-that-violates/162896)

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**Author:** [@Little\_Joe](https://meta.discourse.org/u/Little_Joe)\
**Replies:** 3\
**Last updated:** [September 3, 2020, 9:20am UTC](https://meta.discourse.org/t/found-a-tab-character-that-violates/162896 "2020-09-03T09:20:19Z")

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Hello, So I can’t rebuild my discourse. This happened after trying to install a plugin(editing the yml file). Picture of the error: yml file: I don’t know why this is happening! Does anybody know how to fix it? …

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## [Is there a way to leave a redirect post after moving a topic to a new category?](https://meta.discourse.org/t/is-there-a-way-to-leave-a-redirect-post-after-moving-a-topic-to-a-new-category/162863)

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**Author:** [@jericson](https://meta.discourse.org/u/jericson)\
**Replies:** 3\
**Last updated:** [September 3, 2020, 4:05am UTC](https://meta.discourse.org/t/is-there-a-way-to-leave-a-redirect-post-after-moving-a-topic-to-a-new-category/162863 "2020-09-03T04:05:22Z")

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I’m currently converting a large Vanilla forum to Discourse. I introduced our demo site to our moderators and they have some questions. One question is whether there is a way to leave a post redirecting people to the new…

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## [Server Error 500 in Last, Top, etc](https://meta.discourse.org/t/server-error-500-in-last-top-etc/162506)

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**Author:** [@xiasummer](https://meta.discourse.org/u/xiasummer)\
**Replies:** 5\
**Last updated:** [September 3, 2020, 12:25am UTC](https://meta.discourse.org/t/server-error-500-in-last-top-etc/162506 "2020-09-03T00:25:36Z")

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In the main page, if we click latest or top, we get: while trying to load /top.json?ascending=false while trying to load /latest.json?ascending=false Error code: 500 Internal Server Error But if we are alrea…

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## [I found some pictures lost](https://meta.discourse.org/t/i-found-some-pictures-lost/162742)

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**Author:** [@xiasummer](https://meta.discourse.org/u/xiasummer)\
**Replies:** 2\
**Last updated:** [September 2, 2020, 11:36pm UTC](https://meta.discourse.org/t/i-found-some-pictures-lost/162742 "2020-09-02T23:36:30Z")

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I uploaded some pictures in my discourse, but suddenly I found them gone, the post shows an empty frame there with nothing !\[image|400x59\](upload://90YxFPMfFf6shy71VThi9PELjvs.png) Like !\[image|412x32\](upload://s4JNGtK…

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## [How to mark imported posts as read](https://meta.discourse.org/t/how-to-mark-imported-posts-as-read/162696)

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**Author:** [@stuwest](https://meta.discourse.org/u/stuwest)\
**Replies:** 4\
**Last updated:** [September 2, 2020, 8:58pm UTC](https://meta.discourse.org/t/how-to-mark-imported-posts-as-read/162696 "2020-09-02T20:58:00Z")

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I’m currently working on importing data from a custom-written forum into Discourse. The legacy forum has ~30K topics and ideally I’d like to mark them all as read during the import process. If I understand correctly, the…

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## [Access Denied error message when trying to upload images](https://meta.discourse.org/t/access-denied-error-message-when-trying-to-upload-images/160864)

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**Author:** [@brikohler](https://meta.discourse.org/u/brikohler)\
**Replies:** 6\
**Last updated:** [September 2, 2020, 6:57pm UTC](https://meta.discourse.org/t/access-denied-error-message-when-trying-to-upload-images/160864 "2020-09-02T18:57:00Z")

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I am having trouble uploading any image on my Discourse. If I or someone tries to upload images on a topic or tries to add an avatar image, they receive the message “Access Denied”. Even the website’s favicon is in troub…

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## [Cannot get Email to send using Zoho mail](https://meta.discourse.org/t/cannot-get-email-to-send-using-zoho-mail/45554)

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**Author:** [@ZenOokami](https://meta.discourse.org/u/ZenOokami)\
**Replies:** 8\
**Last updated:** [September 2, 2020, 6:13pm UTC](https://meta.discourse.org/t/cannot-get-email-to-send-using-zoho-mail/45554 "2020-09-02T18:13:35Z")

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So just setup Discourse on a DigitalOcean droplet (1gb ram). Using Zoho for the mail system. I have the SMTP set in the app.yml: TODO: The SMTP mail server used to validate new accounts and send notifications DISCOURS…

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## [How big server do you need if your traffic is 1K user at the same time](https://meta.discourse.org/t/how-big-server-do-you-need-if-your-traffic-is-1k-user-at-the-same-time/131238)

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**Author:** [@akbarnoorani](https://meta.discourse.org/u/akbarnoorani)\
**Replies:** 5\
**Last updated:** [September 2, 2020, 4:59pm UTC](https://meta.discourse.org/t/how-big-server-do-you-need-if-your-traffic-is-1k-user-at-the-same-time/131238 "2020-09-02T16:59:06Z")

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How big server do you need if your traffic is 1000K user at the same time. And what about 100 users at the same time. And what if your traffic is 10 million a month then what server you recommended?

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## [Incoming email with reply-to header not honored](https://meta.discourse.org/t/incoming-email-with-reply-to-header-not-honored/162651)

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**Author:** [@evantill](https://meta.discourse.org/u/evantill)\
**Replies:** 4\
**Last updated:** [September 2, 2020, 4:24pm UTC](https://meta.discourse.org/t/incoming-email-with-reply-to-header-not-honored/162651 "2020-09-02T16:24:58Z")

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Hi, When a user reply in discourse to a message coming from an email with a reply-to header, it seems that the outgoing email is sent to the from email address and not the one in reply-to header. Is it expected to work…

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## [User not receiving emails for tracked topics and DM's](https://meta.discourse.org/t/user-not-receiving-emails-for-tracked-topics-and-dms/162757)

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**Author:** [@Andy\_Hendrikx](https://meta.discourse.org/u/Andy_Hendrikx)\
**Replies:** 2\
**Last updated:** [September 2, 2020, 1:37pm UTC](https://meta.discourse.org/t/user-not-receiving-emails-for-tracked-topics-and-dms/162757 "2020-09-02T13:37:55Z")

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Dear Discourse, We have a user reporting the following issue; dear CF forum administrators: Since the software update less than 24 hours ago (I can see updated typography & navigation changes), I’m no longer getting a…

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## [Multiple Staff Members and Flag Review Proceedures - Are there any voting mechanic for flags?](https://meta.discourse.org/t/multiple-staff-members-and-flag-review-proceedures-are-there-any-voting-mechanic-for-flags/162717)

<div class="topic-metadata">

**Author:** [@CCP\_Aurora](https://meta.discourse.org/u/CCP_Aurora)\
**Replies:** 3\
**Last updated:** [September 2, 2020, 12:18pm UTC](https://meta.discourse.org/t/multiple-staff-members-and-flag-review-proceedures-are-there-any-voting-mechanic-for-flags/162717 "2020-09-02T12:18:20Z")

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This idea has come up after some conversation about ‘uneven’ moderation, particularly between different members of our decently large staff (and rather sizeable daily volume of flags to review in our community). Is ther…

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## [500 error when messaging someone](https://meta.discourse.org/t/500-error-when-messaging-someone/162749)

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**Author:** [@R\_X](https://meta.discourse.org/u/R_X)\
**Replies:** 2\
**Last updated:** [September 2, 2020, 12:13pm UTC](https://meta.discourse.org/t/500-error-when-messaging-someone/162749 "2020-09-02T12:13:56Z")

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any reason on what caused 500 error when messaging other people? i tried rebuilding docker but it doesnt fix.

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## [Integration with wordpress](https://meta.discourse.org/t/integration-with-wordpress/162785)

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**Author:** [@govtnaukri](https://meta.discourse.org/u/govtnaukri)\
**Replies:** 1\
**Last updated:** [September 2, 2020, 12:11pm UTC](https://meta.discourse.org/t/integration-with-wordpress/162785 "2020-09-02T12:11:11Z")

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I have a jobs website in WordPress with many custom fields. Discourse is really difficult to install. Can i integrate it with my current user account, so that using same login they can participate in discussion.

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## [Howto unapprove a user?](https://meta.discourse.org/t/howto-unapprove-a-user/162789)

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**Author:** [@evantill](https://meta.discourse.org/u/evantill)\
**Replies:** 1\
**Last updated:** [September 2, 2020, 12:04pm UTC](https://meta.discourse.org/t/howto-unapprove-a-user/162789 "2020-09-02T12:04:34Z")

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How can we unapprove a user ? We need to be asked again to approuve the user in next login.

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## [How to find muted topics and make them normal?](https://meta.discourse.org/t/how-to-find-muted-topics-and-make-them-normal/162750)

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**Author:** [@nildarar](https://meta.discourse.org/u/nildarar)\
**Replies:** 2\
**Last updated:** [September 2, 2020, 11:15am UTC](https://meta.discourse.org/t/how-to-find-muted-topics-and-make-them-normal/162750 "2020-09-02T11:15:10Z")

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When a user mutes the notifications of a topic, that topic is removed from the list of topics and the user no longer can see it. The same thing happens with tags and categories, but for them, it can return the muted ones…

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## [Db.rake fails for my email check plugin on rebuilding app](https://meta.discourse.org/t/db-rake-fails-for-my-email-check-plugin-on-rebuilding-app/162603)

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**Author:** [@Terrapop](https://meta.discourse.org/u/Terrapop)\
**Replies:** 7\
**Last updated:** [September 2, 2020, 11:13am UTC](https://meta.discourse.org/t/db-rake-fails-for-my-email-check-plugin-on-rebuilding-app/162603 "2020-09-02T11:13:24Z")

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I developed my first plugin that checks on signup for disposable emails via an external API. Works as intended so far… https://github.com/disclosetv/plugin-check-email But now, it seem when rebuilding/upgrading the ap…

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## [Does archiving topics help improve performance?](https://meta.discourse.org/t/does-archiving-topics-help-improve-performance/162755)

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**Author:** [@nildarar](https://meta.discourse.org/u/nildarar)\
**Replies:** 3\
**Last updated:** [September 2, 2020, 11:11am UTC](https://meta.discourse.org/t/does-archiving-topics-help-improve-performance/162755 "2020-09-02T11:11:22Z")

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Is there any benefit to archiving topics other than preventing changes? For example, helping to improve system performance?

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## [I just can't set discourse up](https://meta.discourse.org/t/i-just-cant-set-discourse-up/162738)

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**Author:** [@Crazy\_Content](https://meta.discourse.org/u/Crazy_Content)\
**Replies:** 1\
**Last updated:** [September 2, 2020, 6:10am UTC](https://meta.discourse.org/t/i-just-cant-set-discourse-up/162738 "2020-09-02T06:10:23Z")

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I am having ALOT of trouble setting up Discourse. I want to set it up so I don’t have to pay a large amount of money but I just can’t. Can anyone help me?

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## [What be happen to post or topic when we delete it?](https://meta.discourse.org/t/what-be-happen-to-post-or-topic-when-we-delete-it/162628)

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**Author:** [@nildarar](https://meta.discourse.org/u/nildarar)\
**Replies:** 2\
**Last updated:** [September 2, 2020, 5:55am UTC](https://meta.discourse.org/t/what-be-happen-to-post-or-topic-when-we-delete-it/162628 "2020-09-02T05:55:16Z")

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As far as I know, when we delete a post or a topic, the deletion is soft-removal first, and after the defined time has elapsed, the deletion is complete. Given that the removal process takes place in several stages, the…

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## [How to export all user emails](https://meta.discourse.org/t/how-to-export-all-user-emails/85462)

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**Author:** [@Sami\_Syed](https://meta.discourse.org/u/Sami_Syed)\
**Replies:** 9\
**Last updated:** [April 18, 2018, 9:50pm UTC](https://meta.discourse.org/t/how-to-export-all-user-emails/85462 "2018-04-18T21:50:51Z")

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How do I collect emails of users that sign up and send them to a mailing list (like mailchimp) for email marketing. And setup something that makes the user agree to subscribe to the emailing list. Also, is it possible …

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## [Discourse is now insalled, what do I do now?](https://meta.discourse.org/t/discourse-is-now-insalled-what-do-i-do-now/162732)

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**Author:** [@Crazy\_Content](https://meta.discourse.org/u/Crazy_Content)\
**Replies:** 7\
**Last updated:** [September 2, 2020, 3:43am UTC](https://meta.discourse.org/t/discourse-is-now-insalled-what-do-i-do-now/162732 "2020-09-02T03:43:05Z")

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I did the setup part os Discourse. What do I do know?

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## [I have no idea how to setup Discourse](https://meta.discourse.org/t/i-have-no-idea-how-to-setup-discourse/162622)

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**Author:** [@Crazy\_Content](https://meta.discourse.org/u/Crazy_Content)\
**Replies:** 6\
**Last updated:** [September 2, 2020, 2:16am UTC](https://meta.discourse.org/t/i-have-no-idea-how-to-setup-discourse/162622 "2020-09-02T02:16:37Z")

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Greetings, I have seen a lot of videos of how to set up Discourse but none of them have really made sense to me. Also, the fact that most of the tutorials I am reading are over 1 year old! Come someone pleas help me? C…

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## [Discourse.getURL is not a function error](https://meta.discourse.org/t/discourse-geturl-is-not-a-function-error/162710)

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**Author:** [@Lynne\_Fetterman1](https://meta.discourse.org/u/Lynne_Fetterman1)\
**Replies:** 2\
**Last updated:** [September 1, 2020, 9:31pm UTC](https://meta.discourse.org/t/discourse-geturl-is-not-a-function-error/162710 "2020-09-01T21:31:06Z")

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I upgraded to 2.6.0.beta2 last night, now my nav doesn’t come up on the homepage, but clicking in to any category brings it up- however, at that point it doesn’t work (links don’t resolve). It is also creating 4 sequenti…

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## [How to edit sign up form?](https://meta.discourse.org/t/how-to-edit-sign-up-form/90939)

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**Author:** [@PoojaPatel](https://meta.discourse.org/u/PoojaPatel)\
**Replies:** 6\
**Last updated:** [September 1, 2020, 8:41pm UTC](https://meta.discourse.org/t/how-to-edit-sign-up-form/90939 "2020-09-01T20:41:14Z")

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Hi, Have a nice day to all I have few query regarding sign up form. is there any extra field add in sign up form? I want to make forum for coaching classes. I don’t know how to do make different registration form for…

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## [Top posts (/top) as homepage](https://meta.discourse.org/t/top-posts-top-as-homepage/156897)

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**Author:** [@Zup](https://meta.discourse.org/u/Zup)\
**Replies:** 1\
**Last updated:** [July 6, 2020, 10:17pm UTC](https://meta.discourse.org/t/top-posts-top-as-homepage/156897 "2020-07-06T22:17:29Z")

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is there any easy way to set /top as the homepage? in the /wizard and admin UI it’s possible to set /categories + /top as the homepage, but i want /top only, preferably /top/weekly or maybe /top/monthly.

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## [502 Command not implemented](https://meta.discourse.org/t/502-command-not-implemented/162682)

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**Author:** [@Carl\_Hashmi](https://meta.discourse.org/u/Carl_Hashmi)\
**Replies:** 5\
**Last updated:** [September 1, 2020, 7:10pm UTC](https://meta.discourse.org/t/502-command-not-implemented/162682 "2020-09-01T19:10:46Z")

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Hi, On a regular basis we create a newsletter for all users by a new subject in a category set up a standard setting as watching first post. Today only about 50 messages were sent. About 130 users, randomly, no cetain …

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## [Error in wiki article](https://meta.discourse.org/t/error-in-wiki-article/162666)

<div class="topic-metadata">

**Author:** [@Agaev1003](https://meta.discourse.org/u/Agaev1003)\
**Replies:** 2\
**Last updated:** [September 1, 2020, 2:52pm UTC](https://meta.discourse.org/t/error-in-wiki-article/162666 "2020-09-01T14:52:53Z")

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friends. when creating an article in the same section from where the links are pulled, a normal-looking article appears. When I make the same kind of article, the text to which I refer is shown as links. I attach scree…

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## [Vultr SSD vs NVME](https://meta.discourse.org/t/vultr-ssd-vs-nvme/162609)

<div class="topic-metadata">

**Author:** [@Eduardo\_Braga](https://meta.discourse.org/u/Eduardo_Braga)\
**Replies:** 2\
**Last updated:** [September 1, 2020, 12:49pm UTC](https://meta.discourse.org/t/vultr-ssd-vs-nvme/162609 "2020-09-01T12:49:44Z")

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I have doubts about the 2 VPS, does it make a lot of difference to the common ssd for NVME? NVME SSD

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