# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=58

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 59

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## [Changing email SMTP From](https://meta.discourse.org/t/changing-email-smtp-from/379947)

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**Author:** [@rbos](https://meta.discourse.org/u/rbos)\
**Replies:** 2\
**Last updated:** [September 23, 2025, 2:29am UTC](https://meta.discourse.org/t/changing-email-smtp-from/379947 "2025-09-23T02:29:36Z")

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Hi, When Discourse sends email, it uses the server name in the SMTP From transaction. The problem with that, is that I relay it to an upstream server to do the actual sending, and if it fails to send, the bounce message…

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## [How to set and apply different color variables under Discourse-fully light/dark](https://meta.discourse.org/t/discourse-fully-light-dark/380128)

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**Author:** [@sky-winter](https://meta.discourse.org/u/sky-winter)\
**Replies:** 1\
**Last updated:** [September 22, 2025, 11:52pm UTC](https://meta.discourse.org/t/discourse-fully-light-dark/380128 "2025-09-22T23:52:58Z")

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How to set and apply different color variables under discourse-fully light/dark, directly add light and dark color variables in about.json template-dark: {}, template-light: {}, it works in light mode, but not in dark mode, how to handle it to make the colors in dark mode work as well

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## [Ads.txt not detected - a continual but intermittent error](https://meta.discourse.org/t/ads-txt-not-detected-a-continual-but-intermittent-error/380321)

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**Author:** [@agemo](https://meta.discourse.org/u/agemo)\
**Replies:** 1\
**Last updated:** [September 22, 2025, 11:30pm UTC](https://meta.discourse.org/t/ads-txt-not-detected-a-continual-but-intermittent-error/380321 "2025-09-22T23:30:51Z")

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This ads.txt not found is a continual problem. When going to fix it every time, and you force adsense to check it, ther is no problem and it is found. Does anyone else have a simper experience and/or a solution? If yo…

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## [Forum no longer honors 'dark mode' profile settings](https://meta.discourse.org/t/forum-no-longer-honors-dark-mode-profile-settings/380323)

<div class="topic-metadata">

**Author:** [@hellekin](https://meta.discourse.org/u/hellekin)\
**Replies:** 1\
**Last updated:** [September 22, 2025, 11:25pm UTC](https://meta.discourse.org/t/forum-no-longer-honors-dark-mode-profile-settings/380323 "2025-09-22T23:25:04Z")

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Report from Forum no longer honors 'dark mode' profile settings - Community - SocialHub Continuing the discussion from 3.5.0.beta9: Improving color management, core welcome banner, and staff action log filters: Apparen…

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## [Cannot get chat sound notifications](https://meta.discourse.org/t/cannot-get-chat-sound-notifications/380815)

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**Author:** [@Wall-E](https://meta.discourse.org/u/Wall-E)\
**Replies:** 1\
**Last updated:** [September 22, 2025, 10:42pm UTC](https://meta.discourse.org/t/cannot-get-chat-sound-notifications/380815 "2025-09-22T22:42:36Z")

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I activated today the chat under discourse version 3.6.0.beta1-dev Using Chrome on Mac Os Sonoma, neither me or any of my users (we are 640…) are able to play get the Ding or Bell notification (the test sound works in u…

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## [How to enforce a required tag for topic creation in a specific category via theme JS (Blackout theme)?](https://meta.discourse.org/t/how-to-enforce-a-required-tag-for-topic-creation-in-a-specific-category-via-theme-js-blackout-theme/380147)

<div class="topic-metadata">

**Author:** [@S.AAKASH\_MUTHIAH](https://meta.discourse.org/u/S.AAKASH_MUTHIAH)\
**Replies:** 6\
**Last updated:** [September 22, 2025, 10:43pm UTC](https://meta.discourse.org/t/how-to-enforce-a-required-tag-for-topic-creation-in-a-specific-category-via-theme-js-blackout-theme/380147 "2025-09-22T22:43:30Z")

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Hi everyone, I want to enforce a rule in my Discourse forum where, for a specific category only, users must attach a particular tag when creating a topic. Users can attach any number of tags, but one specific tag must b…

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## [No activation email](https://meta.discourse.org/t/keine-aktivierungsmail/380693)

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**Author:** [@Florian\_Müller](https://meta.discourse.org/u/Florian_M%C3%BCller)\
**Replies:** 2\
**Last updated:** [September 22, 2025, 10:31pm UTC](https://meta.discourse.org/t/keine-aktivierungsmail/380693 "2025-09-22T22:31:36Z")

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Hello Community, I hope someone can give me a tip with my particular problem. I have set up OAuth2 and it works for registration up to the point where the activation email is sent...

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## [Troubleshooting S3 Uploads: Site hangs after rebuild, JS assets fail to load with net::ERR\_... on both R2 and GCS](https://meta.discourse.org/t/troubleshooting-s3-uploads-site-hangs-after-rebuild-js-assets-fail-to-load-with-net-err-on-both-r2-and-gcs/380668)

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**Author:** [@Ryze\_Chen](https://meta.discourse.org/u/Ryze_Chen)\
**Replies:** 2\
**Last updated:** [September 22, 2025, 10:29pm UTC](https://meta.discourse.org/t/troubleshooting-s3-uploads-site-hangs-after-rebuild-js-assets-fail-to-load-with-net-err-on-both-r2-and-gcs/380668 "2025-09-22T22:29:01Z")

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Hello Discourse Team and Community, I’ve been trying to configure my self-hosted Discourse instance to use an external S3-compatible object storage, but I’ve run into a very persistent and unusual issue. I would be ver…

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## [I forked the Discourse repository on GitHub. How can I replace it with the existing Discourse installation on my site?](https://meta.discourse.org/t/i-forked-the-discourse-repository-on-github-how-can-i-replace-it-with-the-existing-discourse-installation-on-my-site/380046)

<div class="topic-metadata">

**Author:** [@kuaza](https://meta.discourse.org/u/kuaza)\
**Replies:** 19\
**Last updated:** [September 22, 2025, 9:54pm UTC](https://meta.discourse.org/t/i-forked-the-discourse-repository-on-github-how-can-i-replace-it-with-the-existing-discourse-installation-on-my-site/380046 "2025-09-22T21:54:02Z")

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I forked the Discourse repository on GitHub. How can I replace it with the existing Discourse installation on my site? I have tried everything, but I encountered errors each time. I added my own Discourse repository from…

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## [Translation not displayed on locale change, but html language changes nonetheless](https://meta.discourse.org/t/translation-not-displayed-on-locale-change-but-html-language-changes-nonetheless/380395)

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**Author:** [@monty25](https://meta.discourse.org/u/monty25)\
**Replies:** 3\
**Last updated:** [September 22, 2025, 9:47pm UTC](https://meta.discourse.org/t/translation-not-displayed-on-locale-change-but-html-language-changes-nonetheless/380395 "2025-09-22T21:47:18Z")

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We have set up content localization on Discourse 3.5: A topic has been translated from the default locale Dutch to English (UK) as visible at the red 3: When using a private browser window, the locale chooser app…

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## [Only some threads are unabled for viewing](https://meta.discourse.org/t/only-some-threads-are-unabled-for-viewing/380977)

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**Author:** [@MOD\_ForoMusculo](https://meta.discourse.org/u/MOD_ForoMusculo)\
**Replies:** 3\
**Last updated:** [September 22, 2025, 9:42pm UTC](https://meta.discourse.org/t/only-some-threads-are-unabled-for-viewing/380977 "2025-09-22T21:42:10Z")

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Hi, Im a moderator at foromusculo.com. Our platform has been experiencing problems for the past week such as, only certain topics are just empty for no reason, editing and deleting posts seems not to work anymore on spe…

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## [Cannot revoke badge from user](https://meta.discourse.org/t/cannot-revoke-badge-from-user/381089)

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**Author:** [@KockaAdmiralac](https://meta.discourse.org/u/KockaAdmiralac)\
**Replies:** 4\
**Last updated:** [September 22, 2025, 9:27pm UTC](https://meta.discourse.org/t/cannot-revoke-badge-from-user/381089 "2025-09-22T21:27:20Z")

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I’m running self-hosted Discourse 3.6.0.beta1-dev, and one user asked me to revoke the “First Like” badge from them. I’ve been trying for days to do this, but every time I revoke the badge it comes back within a day. I h…

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## [How to hide tags after N and show “+X more” like categories](https://meta.discourse.org/t/how-to-hide-tags-after-n-and-show-x-more-like-categories/381289)

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**Author:** [@Ethsim2](https://meta.discourse.org/u/Ethsim2)\
**Replies:** 4\
**Last updated:** [September 22, 2025, 9:25pm UTC](https://meta.discourse.org/t/how-to-hide-tags-after-n-and-show-x-more-like-categories/381289 "2025-09-22T21:25:12Z")

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Hi all, I’m working with topics that sometimes get a lot of tags (many of them are machine-generated from an ICS feed). In the Discourse UI, tags just keep wrapping, which makes topic lists really tall and harder to ski…

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## [Calendar plugin error: div\_calendar\_wrap not supported by Markdown parser](https://meta.discourse.org/t/calendar-plugin-error-div-calendar-wrap-not-supported-by-markdown-parser/381159)

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**Author:** [@carolinasilva](https://meta.discourse.org/u/carolinasilva)\
**Replies:** 2\
**Last updated:** [September 22, 2025, 9:19pm UTC](https://meta.discourse.org/t/calendar-plugin-error-div-calendar-wrap-not-supported-by-markdown-parser/381159 "2025-09-22T21:19:41Z")

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Hi Discourse team, We’re on official Discourse hosting and trying to enable the Discourse Calendar plugin. Here’s what we’ve done so far: Plugin is installed and enabled (verified in Admin → Plugins). calendar en…

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## [Email issue from Discourse in our forum for both login/signup](https://meta.discourse.org/t/email-issue-from-discourse-in-our-forum-for-both-login-signup/381391)

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**Author:** [@JatinSupra](https://meta.discourse.org/u/JatinSupra)\
**Replies:** 3\
**Last updated:** [September 22, 2025, 8:51pm UTC](https://meta.discourse.org/t/email-issue-from-discourse-in-our-forum-for-both-login-signup/381391 "2025-09-22T20:51:18Z")

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Hey Team, We run our forum on discourse called Supra forum and past one week some of our users who were new are not able to get any email while signing up as well as while as one of the admins in the forum but when I am…

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## [Migrate Vanilla Forums 2023 to discourse](https://meta.discourse.org/t/migrate-vanilla-forums-2023-to-discourse/290180)

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**Author:** [@luisgz](https://meta.discourse.org/u/luisgz)\
**Replies:** 4\
**Last updated:** [September 22, 2025, 7:12pm UTC](https://meta.discourse.org/t/migrate-vanilla-forums-2023-to-discourse/290180 "2025-09-22T19:12:21Z")

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Hello, I have an vanilla Forums site and I would like to migrate to discourse. Is it possible? Exists any plugin for it? I only have interest in users, categories, posts and tags. Thanks.

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## [Images not showing in categories and on main page](https://meta.discourse.org/t/images-not-showing-in-categories-and-on-main-page/368681)

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**Author:** [@MAR](https://meta.discourse.org/u/MAR)\
**Replies:** 5\
**Last updated:** [September 22, 2025, 6:11pm UTC](https://meta.discourse.org/t/images-not-showing-in-categories-and-on-main-page/368681 "2025-09-22T18:11:39Z")

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Hello Discourse friends, Our team had some images in our categories box to serve as icons for each category as well as an image on the hero section of the home page. These images are not showing anymore and when you upl…

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## [How to approve the creation of a user account without them receiving an email?](https://meta.discourse.org/t/how-to-approve-the-creation-of-a-user-account-without-them-receiving-an-email/383486)

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**Author:** [@rivohor](https://meta.discourse.org/u/rivohor)\
**Replies:** 5\
**Last updated:** [September 22, 2025, 5:54pm UTC](https://meta.discourse.org/t/how-to-approve-the-creation-of-a-user-account-without-them-receiving-an-email/383486 "2025-09-22T17:54:52Z")

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The user created an account but is not receiving emails (there is a problem with their email app). How can I approve them? Is there any method in the admin panel to approve them on the forum?

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## [Constraints on "Custom incoming email address" (for hosted sites only, maybe?)](https://meta.discourse.org/t/constraints-on-custom-incoming-email-address-for-hosted-sites-only-maybe/371380)

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**Author:** [@BradCray](https://meta.discourse.org/u/BradCray)\
**Replies:** 6\
**Last updated:** [September 22, 2025, 5:51pm UTC](https://meta.discourse.org/t/constraints-on-custom-incoming-email-address-for-hosted-sites-only-maybe/371380 "2025-09-22T17:51:59Z")

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Hello Discourse Community — The following is something that I’ve observed through trial and error, but haven’t seen documentation for nor encountered a warning or error for. On our site, which is hosted by Discourse (f…

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## [When quoting someone, how do I make their text appear in my reply](https://meta.discourse.org/t/when-quoting-someone-how-do-i-make-their-text-appear-in-my-reply/383402)

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**Author:** [@rivohor](https://meta.discourse.org/u/rivohor)\
**Replies:** 10\
**Last updated:** [September 22, 2025, 5:42pm UTC](https://meta.discourse.org/t/when-quoting-someone-how-do-i-make-their-text-appear-in-my-reply/383402 "2025-09-22T17:42:11Z")

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Without having to copy their entire text and then reply, just by clicking the reply button and having it automatically appear? Like in the picture?

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## [Optimizing a Large Discourse Multisite: Database and Sidekiq Bottlenecks](https://meta.discourse.org/t/optimizing-a-large-discourse-multisite-database-and-sidekiq-bottlenecks/381363)

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**Author:** [@emonunix](https://meta.discourse.org/u/emonunix)\
**Replies:** 4\
**Last updated:** [September 22, 2025, 5:04pm UTC](https://meta.discourse.org/t/optimizing-a-large-discourse-multisite-database-and-sidekiq-bottlenecks/381363 "2025-09-22T17:04:57Z")

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I’m seeking some expert guidance on optimizing a Discourse multisite setup. I have a single web VM and a separate database VM on a major cloud provider. While both machines have decent specs, I’m finding that my system g…

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## [Anti Spam Recommendations for Forum?](https://meta.discourse.org/t/anti-spam-recommendations-for-forum/381749)

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**Author:** [@AntiMetaman](https://meta.discourse.org/u/AntiMetaman)\
**Replies:** 2\
**Last updated:** [September 22, 2025, 3:10pm UTC](https://meta.discourse.org/t/anti-spam-recommendations-for-forum/381749 "2025-09-22T15:10:11Z")

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I’ve been getting suddenly a ton of these fake accounts posting on my forum in the last 11 hours. I’ve never had this type of attack before and I was wondering if there is any plugin or automatic way to stop this? https…

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## [Discourse Encrypt breaks replies on latest Discourse update](https://meta.discourse.org/t/discourse-encrypt-breaks-replies-on-latest-discourse-update/381976)

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**Author:** [@MentalNomad](https://meta.discourse.org/u/MentalNomad)\
**Replies:** 0\
**Last updated:** [September 8, 2025, 8:45pm UTC](https://meta.discourse.org/t/discourse-encrypt-breaks-replies-on-latest-discourse-update/381976 "2025-09-08T20:45:20Z")

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Continuing the discussion from Discourse Encrypt (deprecated): The time has come and the latest Discourse update appears to be incompatible with Discourse Encrypt. Our symptoms are that nobody is able to reply to a pos…

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## [Help adding includeSubDomains to the Strict-Transport-Security header](https://meta.discourse.org/t/help-adding-includesubdomains-to-the-strict-transport-security-header/381983)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 4\
**Last updated:** [September 22, 2025, 2:38pm UTC](https://meta.discourse.org/t/help-adding-includesubdomains-to-the-strict-transport-security-header/381983 "2025-09-22T14:38:56Z")

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A client used a helpful security scanner and now believes that the Strict-Transport-Security header should include ‘includeSubdomains’. I’ve added both of these to the app.yml: after\_ssl: - replace: file…

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## [One user on iOS having trouble uploading multiple files](https://meta.discourse.org/t/one-user-on-ios-having-trouble-uploading-multiple-files/352591)

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**Author:** [@rlauriston](https://meta.discourse.org/u/rlauriston)\
**Replies:** 12\
**Last updated:** [September 22, 2025, 2:11pm UTC](https://meta.discourse.org/t/one-user-on-ios-having-trouble-uploading-multiple-files/352591 "2025-09-22T14:11:43Z")

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I resolved most users’ complaints by raising the file limit and maybe tweaking some other settings, but one user still can’t upload more than one file.

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## [Where can I see flagged posts authored by users with negative user IDs?](https://meta.discourse.org/t/where-can-i-see-flagged-posts-authored-by-users-with-negative-user-ids/382422)

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**Author:** [@asa](https://meta.discourse.org/u/asa)\
**Replies:** 8\
**Last updated:** [September 22, 2025, 1:45pm UTC](https://meta.discourse.org/t/where-can-i-see-flagged-posts-authored-by-users-with-negative-user-ids/382422 "2025-09-22T13:45:20Z")

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I created another user account to understand how the reporting system works, but as an admin, I don’t receive any notifications about flagged posts. Am I overlooking something, or is no information provided? Review is e…

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## [LDAP badge?](https://meta.discourse.org/t/ldap-badge/382116)

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**Author:** [@strk](https://meta.discourse.org/u/strk)\
**Replies:** 3\
**Last updated:** [September 12, 2025, 11:40am UTC](https://meta.discourse.org/t/ldap-badge/382116 "2025-09-12T11:40:15Z")

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Hello, is it possible to assign a badge to those whose username matches the LDAP username and were authenticated via LDAP ? We currently allow rigistering local accounts too so someone could register someone else’s LDAP …

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## [Imgur images not embedding with 429 error](https://meta.discourse.org/t/imgur-images-not-embedding-with-429-error/263131)

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**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 38\
**Last updated:** [September 22, 2025, 12:54pm UTC](https://meta.discourse.org/t/imgur-images-not-embedding-with-429-error/263131 "2025-09-22T12:54:52Z")

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this message appears, does anyone know what it is?

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## [Displaying (YT) content based on user role](https://meta.discourse.org/t/displaying-yt-content-based-on-user-role/382910)

<div class="topic-metadata">

**Author:** [@cAF8qybU6c](https://meta.discourse.org/u/cAF8qybU6c)\
**Replies:** 4\
**Last updated:** [September 21, 2025, 11:09pm UTC](https://meta.discourse.org/t/displaying-yt-content-based-on-user-role/382910 "2025-09-21T23:09:52Z")

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I don’t know if this is a bug, but I can’t change it or explain why. If the user is a moderator, YouTube videos embedded in posts look “traditional” and can be viewed directly on the forum page (the YouTube logo is pres…

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## [Why do Discourse installs enable digest email for all users?](https://meta.discourse.org/t/why-do-discourse-installs-enable-digest-email-for-all-users/347817)

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**Author:** [@John\_Runyon](https://meta.discourse.org/u/John_Runyon)\
**Replies:** 24\
**Last updated:** [September 21, 2025, 3:56pm UTC](https://meta.discourse.org/t/why-do-discourse-installs-enable-digest-email-for-all-users/347817 "2025-09-21T15:56:08Z")

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Is there actually anyone out there who wants to get emails from a forum forever just because they made a post once asking for help? I truly can’t fathom why on earth anyone would ever be stupid enough to make that be the…

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