# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=580

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 581

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## [Send bulk users invite with a link?](https://meta.discourse.org/t/send-bulk-users-invite-with-a-link/142039)

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**Author:** [@jenni\_alencar](https://meta.discourse.org/u/jenni_alencar)\
**Replies:** 21\
**Last updated:** [August 22, 2020, 5:07pm UTC](https://meta.discourse.org/t/send-bulk-users-invite-with-a-link/142039 "2020-08-22T17:07:52Z")

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Hi guys, It’s possible to send bulk users invites through a link? instead of the guests receiving an invitation in your email? Thank you

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## [API topic post creation ordered by updated\_at or created\_at?](https://meta.discourse.org/t/api-topic-post-creation-ordered-by-updated-at-or-created-at/84511)

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**Author:** [@michael.smith](https://meta.discourse.org/u/michael.smith)\
**Replies:** 7\
**Last updated:** [April 12, 2018, 3:52am UTC](https://meta.discourse.org/t/api-topic-post-creation-ordered-by-updated-at-or-created-at/84511 "2018-04-12T03:52:51Z")

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I am creating a lot of topics with posts from an older system. The topics are from a few years ago and the posts within the topics the same. What I am finding is that the posts associated with the topic show the correct…

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## [Content won't load after update](https://meta.discourse.org/t/content-wont-load-after-update/161761)

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**Author:** [@Frank2](https://meta.discourse.org/u/Frank2)\
**Replies:** 2\
**Last updated:** [August 22, 2020, 4:04pm UTC](https://meta.discourse.org/t/content-wont-load-after-update/161761 "2020-08-22T16:04:41Z")

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Hi, I was rebuilding the docker in an attempt to install the official advertisement plugin. However, after the rebuild, the site looks fine, but clicking on a topic won’t load its content. Only title loads. By chec…

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## [Watched words for staff members too](https://meta.discourse.org/t/watched-words-for-staff-members-too/81523)

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**Author:** [@Ivan\_Rapekas](https://meta.discourse.org/u/Ivan_Rapekas)\
**Replies:** 4\
**Last updated:** [August 22, 2020, 3:55pm UTC](https://meta.discourse.org/t/watched-words-for-staff-members-too/81523 "2020-08-22T15:55:59Z")

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Hi, Is there any way to check staff for inappropriate words during posting? I tried Watched Words option, but it works only for non-staff. As I understand, it works as designed. I would like to avoid staff members use …

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## [What's the fastest way to replace strings with multiple regexes in 1 million posts?](https://meta.discourse.org/t/whats-the-fastest-way-to-replace-strings-with-multiple-regexes-in-1-million-posts/161749)

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**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 8\
**Last updated:** [August 22, 2020, 3:16pm UTC](https://meta.discourse.org/t/whats-the-fastest-way-to-replace-strings-with-multiple-regexes-in-1-million-posts/161749 "2020-08-22T15:16:36Z")

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After a vBulletin import, I need fix a lot of things in the imported messages. I need to modify, replace, or delete many old BBcode tags. I was looking at this: Replace a string in all posts I surely don’t want to do …

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## [Email suppression list handling](https://meta.discourse.org/t/email-suppression-list-handling/160821)

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**Author:** [@Paul\_King](https://meta.discourse.org/u/Paul_King)\
**Replies:** 3\
**Last updated:** [August 22, 2020, 12:37pm UTC](https://meta.discourse.org/t/email-suppression-list-handling/160821 "2020-08-22T12:37:57Z")

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Hi, just wondering if there is an effective way to automate the handling of email suppression where user accounts have addresses that have become problematic for one reason or another? I am using Mailgun for sending mai…

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## [How to expand the category logo and remove description](https://meta.discourse.org/t/how-to-expand-the-category-logo-and-remove-description/84949)

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**Author:** [@adrianbblk](https://meta.discourse.org/u/adrianbblk)\
**Replies:** 3\
**Last updated:** [April 12, 2018, 3:50am UTC](https://meta.discourse.org/t/how-to-expand-the-category-logo-and-remove-description/84949 "2018-04-12T03:50:57Z")

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Hi Everyone, I need to expand the logo of the category to the full width(almost, see the pic) and to remove that description. A little help to do that ? :smiley: Thank You :wink:

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## [Mass remove/delete user titles (import from vbulletin)](https://meta.discourse.org/t/mass-remove-delete-user-titles-import-from-vbulletin/161742)

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**Author:** [@Juless](https://meta.discourse.org/u/Juless)\
**Replies:** 0\
**Last updated:** [August 22, 2020, 8:09am UTC](https://meta.discourse.org/t/mass-remove-delete-user-titles-import-from-vbulletin/161742 "2020-08-22T08:09:02Z")

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I’ve migrated from vbulletin to Discourse and the user titles have been imported including html tags. I’d like to remove all users titles in order to have the titles clean and start fresh.

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## [Reply-by email POP3 polling hosted with roundcube](https://meta.discourse.org/t/reply-by-email-pop3-polling-hosted-with-roundcube/161690)

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**Author:** [@akhilgeothom](https://meta.discourse.org/u/akhilgeothom)\
**Replies:** 1\
**Last updated:** [August 22, 2020, 5:40am UTC](https://meta.discourse.org/t/reply-by-email-pop3-polling-hosted-with-roundcube/161690 "2020-08-22T05:40:04Z")

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I have configured replies@example.com that is hosted using roundcube, to handle reply to topics by email. It used to be a different GSuite email id which was working smoothly. I followed all the steps in this post. When…

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## [Do Trust Levels still exist?](https://meta.discourse.org/t/do-trust-levels-still-exist/161647)

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**Author:** [@Pod](https://meta.discourse.org/u/Pod)\
**Replies:** 9\
**Last updated:** [August 22, 2020, 4:40am UTC](https://meta.discourse.org/t/do-trust-levels-still-exist/161647 "2020-08-22T04:40:58Z")

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Are Trust Levels still a thing? If they exist, how do I see my own level? e.g. on this very meta.discourse.org? I ask because on another Discourse forum the mods are saying “just use the message button!” and showing im…

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## [Server failer & migration](https://meta.discourse.org/t/server-failer-migration/161691)

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**Author:** [@Bill](https://meta.discourse.org/u/Bill)\
**Replies:** 3\
**Last updated:** [August 22, 2020, 1:06am UTC](https://meta.discourse.org/t/server-failer-migration/161691 "2020-08-22T01:06:30Z")

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So the DigitalOcean server that hosts my Discourse website had some type of issue and DigitalOcean is trying to migrate my website to another server. I am in contact with them about the issue but I wanted to see if anyon…

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## [Downgrading Trust Level preserves the revoked badge](https://meta.discourse.org/t/downgrading-trust-level-preserves-the-revoked-badge/85110)

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**Author:** [@BlackKnob](https://meta.discourse.org/u/BlackKnob)\
**Replies:** 7\
**Last updated:** [April 12, 2018, 2:39am UTC](https://meta.discourse.org/t/downgrading-trust-level-preserves-the-revoked-badge/85110 "2018-04-12T02:39:18Z")

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I downgraded a user’s TL4 down to TL0. The user’s group assignment correctly shows trust\_level\_0 in the admin panel, but the user’s public profile still displays the old TL4 badge. TL4 rank is also available to be disp…

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## [Stats Discrepancies](https://meta.discourse.org/t/stats-discrepancies/161397)

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**Author:** [@Konrad\_Sopala](https://meta.discourse.org/u/Konrad_Sopala)\
**Replies:** 6\
**Last updated:** [August 21, 2020, 11:48pm UTC](https://meta.discourse.org/t/stats-discrepancies/161397 "2020-08-21T23:48:37Z")

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Hey there! I’m accessing certain user profile and the likes received number there is totally different to what is shown when I go to admin’s view of that profile and scroll down to the stats section. Here are the numbe…

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## [Toggle Reply as Anonymous Alias](https://meta.discourse.org/t/toggle-reply-as-anonymous-alias/161716)

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**Author:** [@sunjam](https://meta.discourse.org/u/sunjam)\
**Replies:** 0\
**Last updated:** [August 21, 2020, 10:14pm UTC](https://meta.discourse.org/t/toggle-reply-as-anonymous-alias/161716 "2020-08-21T22:14:36Z")

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Continuing the discussion from Discourse Staff Alias: I’d love to see the option for users of a particular Trust Level to Toggle reply as @Anonymous similar to the Discourse Staff Alias Plugin. Love how easy this is to…

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## [Disabling youtube and other embeds](https://meta.discourse.org/t/disabling-youtube-and-other-embeds/161712)

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**Author:** [@deeplow](https://meta.discourse.org/u/deeplow)\
**Replies:** 2\
**Last updated:** [August 21, 2020, 9:41pm UTC](https://meta.discourse.org/t/disabling-youtube-and-other-embeds/161712 "2020-08-21T21:41:08Z")

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Some in the community are concerned with with having large corporations tracking their data. And discourse has given these communities their own space with a lot of usability. But sometimes, we want to trade usability f…

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## [What does the "bundle exec rake autospec" command do?](https://meta.discourse.org/t/what-does-the-bundle-exec-rake-autospec-command-do/161709)

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**Author:** [@Xtendera](https://meta.discourse.org/u/Xtendera)\
**Replies:** 8\
**Last updated:** [August 21, 2020, 8:16pm UTC](https://meta.discourse.org/t/what-does-the-bundle-exec-rake-autospec-command-do/161709 "2020-08-21T20:16:07Z")

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I am following this guide to setup discourse locally. I am at the part where I execute bundle exec rake autospec What does it do and is it going to stop making the green dots?

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## [Discourse-Math badge](https://meta.discourse.org/t/discourse-math-badge/160728)

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**Author:** [@agf1997](https://meta.discourse.org/u/agf1997)\
**Replies:** 6\
**Last updated:** [August 21, 2020, 5:58pm UTC](https://meta.discourse.org/t/discourse-math-badge/160728 "2020-08-21T17:58:59Z")

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Can anyone think of a way i could automatically grant a custom badge for making a post that renders an equation using the discourse-math plugin? No idea where to start on this

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## [Changing the 'Categories' label](https://meta.discourse.org/t/changing-the-categories-label/161614)

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**Author:** [@P2W](https://meta.discourse.org/u/P2W)\
**Replies:** 7\
**Last updated:** [August 21, 2020, 5:52pm UTC](https://meta.discourse.org/t/changing-the-categories-label/161614 "2020-08-21T17:52:37Z")

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Hi friends, I want to relabel this to ‘Games’ from ‘Categories’ and I know it’s under Customize / Text but I cannot tell what element this is. I know zero code language but you’ve all been super helpful See attached …

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## [Image compressor](https://meta.discourse.org/t/image-compressor/161163)

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**Author:** [@Yariv\_Cohen](https://meta.discourse.org/u/Yariv_Cohen)\
**Replies:** 4\
**Last updated:** [August 21, 2020, 4:55pm UTC](https://meta.discourse.org/t/image-compressor/161163 "2020-08-21T16:55:55Z")

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Hi friends Are there any solutions for storing big images on discourse? What I mean, is there any option to minimize images while they are being uploaded by the user, or another option which is less preferable, every fe…

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## [Screen cut off on mobile](https://meta.discourse.org/t/screen-cut-off-on-mobile/161669)

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**Author:** [@Yariv\_Cohen](https://meta.discourse.org/u/Yariv_Cohen)\
**Replies:** 3\
**Last updated:** [August 21, 2020, 4:13pm UTC](https://meta.discourse.org/t/screen-cut-off-on-mobile/161669 "2020-08-21T16:13:46Z")

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Hi Does anyone know about the problem/solution for “User profile cut off on mobile” problem? One of the users sent me that image after clicking on my profile, she can only see half profile screen. She uses Oneplus6. I …

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## [Disable personal messages on a per-user basis](https://meta.discourse.org/t/disable-personal-messages-on-a-per-user-basis/161674)

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**Author:** [@apautler](https://meta.discourse.org/u/apautler)\
**Replies:** 2\
**Last updated:** [August 21, 2020, 3:43pm UTC](https://meta.discourse.org/t/disable-personal-messages-on-a-per-user-basis/161674 "2020-08-21T15:43:10Z")

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Is it possible to disable personal messages for a specific user? I know there are some global settings, but we’d rather not make forum-wide updates, but instead have 1-2 Admin members we don’t want users to email. If th…

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## [Hosting image on own domain or on a domain with CORS](https://meta.discourse.org/t/hosting-image-on-own-domain-or-on-a-domain-with-cors/161668)

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**Author:** [@lyseoy](https://meta.discourse.org/u/lyseoy)\
**Replies:** 1\
**Last updated:** [August 21, 2020, 3:07pm UTC](https://meta.discourse.org/t/hosting-image-on-own-domain-or-on-a-domain-with-cors/161668 "2020-08-21T15:07:24Z")

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I’m trying out the stackblur background theme component: https://meta.discourse.org/t/stackblur-backgrounds/79344 And I think I’m stumbling on this part: First time I hear about CORS, google tells me imgur.com suppor…

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## [Searching for unassigned topics](https://meta.discourse.org/t/searching-for-unassigned-topics/160471)

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**Author:** [@friednanners](https://meta.discourse.org/u/friednanners)\
**Replies:** 4\
**Last updated:** [August 21, 2020, 2:58pm UTC](https://meta.discourse.org/t/searching-for-unassigned-topics/160471 "2020-08-21T14:58:25Z")

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Hey all, Our support team works in a high-volume category, and sometimes topics get lost in the shuffle without being assigned to an agent. I’m hoping to find a way to search for unassigned topics in a category so we c…

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## [Running Discourse docker alongside Apache](https://meta.discourse.org/t/running-discourse-docker-alongside-apache/161625)

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**Author:** [@rebelCoder](https://meta.discourse.org/u/rebelCoder)\
**Replies:** 7\
**Last updated:** [August 21, 2020, 1:20pm UTC](https://meta.discourse.org/t/running-discourse-docker-alongside-apache/161625 "2020-08-21T13:20:15Z")

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Hello. I am trying to set up Discourse docker on my existing server. I am not running any other docker containers. My server runs Apache (WordPress websites) and some other web services. I can’t figure out how to rout…

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## [How to properly disable CDN?](https://meta.discourse.org/t/how-to-properly-disable-cdn/161649)

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**Author:** [@slivo](https://meta.discourse.org/u/slivo)\
**Replies:** 1\
**Last updated:** [August 21, 2020, 1:17pm UTC](https://meta.discourse.org/t/how-to-properly-disable-cdn/161649 "2020-08-21T13:17:25Z")

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I have a problem with the pictures, forum icons and styles don’t show up and now I don’t know if I did something wrong I forgot about something. Should I rake posts or something ? I disabled cdn in app.yml and also run c…

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## [Estimate server specs after migrating from vBulletin5 to Discourse](https://meta.discourse.org/t/estimate-server-specs-after-migrating-from-vbulletin5-to-discourse/161245)

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**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 7\
**Last updated:** [August 21, 2020, 12:09pm UTC](https://meta.discourse.org/t/estimate-server-specs-after-migrating-from-vbulletin5-to-discourse/161245 "2020-08-21T12:09:17Z")

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Hi, I’m migrating a forum to Discourse. Unfortunately, the current vBulletin forum is broken and I don’t have access to the forum monthly stats. This is what I know and I could estimate (based on several homepage snap…

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## [SSL error: wrong version number](https://meta.discourse.org/t/ssl-error-wrong-version-number/141681)

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**Author:** [@samtuke](https://meta.discourse.org/u/samtuke)\
**Replies:** 2\
**Last updated:** [August 21, 2020, 8:34am UTC](https://meta.discourse.org/t/ssl-error-wrong-version-number/141681 "2020-08-21T08:34:52Z")

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Hello hello, when trying to enable POP3 polling a generic error appears in the UI: “sorry an error has occurred”. On checking the logs we see this: OpenSSL::SSL::SSLError (SSL\_connect returned=1 errno=0 state=error: wro…

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## ["Users waiting for approval" messages after migration](https://meta.discourse.org/t/users-waiting-for-approval-messages-after-migration/157756)

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**Author:** [@danb35](https://meta.discourse.org/u/danb35)\
**Replies:** 7\
**Last updated:** [August 21, 2020, 8:33am UTC](https://meta.discourse.org/t/users-waiting-for-approval-messages-after-migration/157756 "2020-08-21T08:33:03Z")

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About 8 months ago, I migrated a Yahoo group to a new Discourse installation by downloading .mbox files from Yahoo and importing them into Discourse. The import went well and, though not an especially-active community, …

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## [Looking for feature mailbox](https://meta.discourse.org/t/looking-for-feature-mailbox/161484)

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**Author:** [@Camille\_Augereau](https://meta.discourse.org/u/Camille_Augereau)\
**Replies:** 6\
**Last updated:** [August 21, 2020, 8:27am UTC](https://meta.discourse.org/t/looking-for-feature-mailbox/161484 "2020-08-21T08:27:32Z")

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I know we can message people on discourse but to sent a message I have to go in notifications to check my mailbox. I checked everywhere ( I think) and I didn’t see a button who sent to the mailbox. It should be very simp…

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## [Upgrade failed: ERROR: relation "idx\_regular\_post\_search\_data" already exists](https://meta.discourse.org/t/upgrade-failed-error-relation-idx-regular-post-search-data-already-exists/161275)

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**Author:** [@Terrapop](https://meta.discourse.org/u/Terrapop)\
**Replies:** 2\
**Last updated:** [August 21, 2020, 6:12am UTC](https://meta.discourse.org/t/upgrade-failed-error-relation-idx-regular-post-search-data-already-exists/161275 "2020-08-21T06:12:24Z")

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I upgated the app yesterday and just wanted to upgrade the newest 27 comments. I did so via the docker manager in the admin backend. However, the upgrade stalled at some point. After 30 minutes I went into the console an…

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