# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=587

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 588

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## [Topic Count Per User for Custom Date?](https://meta.discourse.org/t/topic-count-per-user-for-custom-date/159747)

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**Author:** [@jidetheblogger](https://meta.discourse.org/u/jidetheblogger)\
**Replies:** 1\
**Last updated:** [August 4, 2020, 8:18am UTC](https://meta.discourse.org/t/topic-count-per-user-for-custom-date/159747 "2020-08-04T08:18:24Z")

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Pls, how can I view topic count per user for a custom date? I checked and discovered that I can’t set a custom date range. For example, I am unable to view the topic count per user, so far for this month (August 1- Aug…

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## [Allowing users to vote in categories where they are not allowed to post?](https://meta.discourse.org/t/allowing-users-to-vote-in-categories-where-they-are-not-allowed-to-post/159721)

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**Author:** [@olegbc1](https://meta.discourse.org/u/olegbc1)\
**Replies:** 2\
**Last updated:** [August 4, 2020, 7:21am UTC](https://meta.discourse.org/t/allowing-users-to-vote-in-categories-where-they-are-not-allowed-to-post/159721 "2020-08-04T07:21:27Z")

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In addition to community discussion, our Discourse instance is also used to host product documentation. This documentation is published in a specific category where normal forum users dont have permissions to create new …

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## [Automatic Register](https://meta.discourse.org/t/automatic-register/159735)

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**Author:** [@jakedev](https://meta.discourse.org/u/jakedev)\
**Replies:** 4\
**Last updated:** [August 4, 2020, 6:56am UTC](https://meta.discourse.org/t/automatic-register/159735 "2020-08-04T06:56:17Z")

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Site such as devforum.roblox.com, You automaticaly login or register from there main site roblox.com, How exactly would I do that?

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## [Adplugin is not honoring the group exclusion](https://meta.discourse.org/t/adplugin-is-not-honoring-the-group-exclusion/159677)

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**Author:** [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)\
**Replies:** 2\
**Last updated:** [August 4, 2020, 6:47am UTC](https://meta.discourse.org/t/adplugin-is-not-honoring-the-group-exclusion/159677 "2020-08-04T06:47:29Z")

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We use the setting no\_ads\_for\_groups to offer an ad-free subscription based membership to a forum. However, it seems like a recent change has caused this setting to have no effect. The users in the group have started see…

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## [How to resort a topic's messages by date?](https://meta.discourse.org/t/how-to-resort-a-topics-messages-by-date/159602)

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**Author:** [@mreach](https://meta.discourse.org/u/mreach)\
**Replies:** 5\
**Last updated:** [August 4, 2020, 12:30am UTC](https://meta.discourse.org/t/how-to-resort-a-topics-messages-by-date/159602 "2020-08-04T00:30:12Z")

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I’ve imported a large older mailing list into Discourse and found (after merging various threads that were not initially properly identified to be part of a parent thread) that threads have become disordered. Many earlie…

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## [Understanding theme blob assets behavior](https://meta.discourse.org/t/understanding-theme-blob-assets-behavior/86942)

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**Author:** [@sarahann](https://meta.discourse.org/u/sarahann)\
**Replies:** 7\
**Last updated:** [August 3, 2020, 10:50pm UTC](https://meta.discourse.org/t/understanding-theme-blob-assets-behavior/86942 "2020-08-03T22:50:20Z")

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I am not sure if this is a feature of Discourse or it’s a bug, but maybe let’s try to have a discussion about it! Prerequisites: Discourse setup to use a blob storage for assets Steps: Upload “image.png” (either us…

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## [Thickness of Colored Categories Bar](https://meta.discourse.org/t/thickness-of-colored-categories-bar/159686)

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**Author:** [@MichelleBarnett](https://meta.discourse.org/u/MichelleBarnett)\
**Replies:** 1\
**Last updated:** [August 3, 2020, 5:47pm UTC](https://meta.discourse.org/t/thickness-of-colored-categories-bar/159686 "2020-08-03T17:47:38Z")

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When the categories are in the “Boxes with Subcategories” mode, is there a way to increase the thickness of the colored bar on the left? There’s an arrow pointing to in the image below.

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## [Struggling with pagination within search/query.json](https://meta.discourse.org/t/struggling-with-pagination-within-search-query-json/59558)

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**Author:** [@danielt](https://meta.discourse.org/u/danielt)\
**Replies:** 8\
**Last updated:** [August 3, 2020, 5:03pm UTC](https://meta.discourse.org/t/struggling-with-pagination-within-search-query-json/59558 "2020-08-03T17:03:53Z")

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I’m trying to grab the posts within a date interval from our discourse server using the API. I’m struggling quite a lot with pagination. Firstly I tried using search.json but that limits us to 50 results: https://meta.…

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## [FAQs/Reminders Questions](https://meta.discourse.org/t/faqs-reminders-questions/159355)

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**Author:** [@Ashley\_Stroder](https://meta.discourse.org/u/Ashley_Stroder)\
**Replies:** 2\
**Last updated:** [August 3, 2020, 4:56pm UTC](https://meta.discourse.org/t/faqs-reminders-questions/159355 "2020-08-03T16:56:34Z")

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When you go to start a new topic the FAQs show up as “our community guidelines”. It only appears for the first two posts. I don’t see a place to change this setting. Is it possible to have this reminder show up every tim…

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## [How to change heading for about page](https://meta.discourse.org/t/how-to-change-heading-for-about-page/159299)

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**Author:** [@londonstuff.meli](https://meta.discourse.org/u/londonstuff.meli)\
**Replies:** 2\
**Last updated:** [August 3, 2020, 2:36pm UTC](https://meta.discourse.org/t/how-to-change-heading-for-about-page/159299 "2020-08-03T14:36:19Z")

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Hello everyone, I would like to change the headings of the about page (“FAQ”, “Terms of Services”, “Privacy”). However, when I edit the title as an editor, the changed the heading does not show up in the published forum…

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## [Whitelisting HTML tags / attributes](https://meta.discourse.org/t/whitelisting-html-tags-attributes/159653)

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**Author:** [@RGJ](https://meta.discourse.org/u/RGJ)\
**Replies:** 2\
**Last updated:** [August 3, 2020, 1:53pm UTC](https://meta.discourse.org/t/whitelisting-html-tags-attributes/159653 "2020-08-03T13:53:36Z")

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I vaguely remember that there was a way - using a site setting or a plugin - to add entries to the whitelist of allowed HTML tags and attributes (https://github.com/discourse/discourse/blob/master/app/assets/javascripts/…

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## [Fix these adplugin issues for better user experience](https://meta.discourse.org/t/fix-these-adplugin-issues-for-better-user-experience/158773)

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**Author:** [@iamjdk](https://meta.discourse.org/u/iamjdk)\
**Replies:** 4\
**Last updated:** [August 3, 2020, 11:12am UTC](https://meta.discourse.org/t/fix-these-adplugin-issues-for-better-user-experience/158773 "2020-08-03T11:12:51Z")

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I have seen 2 issues in the discourse forum. one in the ad plugin settings and second in adplugin performance. Let’s me explain here. #1 adpplugin settings not working When I visit setttings \>\> plugins and click on disc…

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## [Inserting a custom script after Header](https://meta.discourse.org/t/inserting-a-custom-script-after-header/159438)

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**Author:** [@AntiMetaman](https://meta.discourse.org/u/AntiMetaman)\
**Replies:** 9\
**Last updated:** [August 3, 2020, 11:00am UTC](https://meta.discourse.org/t/inserting-a-custom-script-after-header/159438 "2020-08-03T11:00:42Z")

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Hi guys, I already have the official discourse ad plugin working for me and showing ads on my site. The question is what if someone wants to place any custom script or ad that isn’t any of the ones that are built-in wit…

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## [Installing Discourse on DigitalOcean - got stuck](https://meta.discourse.org/t/installing-discourse-on-digitalocean-got-stuck/159591)

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**Author:** [@Daniel\_Wallace](https://meta.discourse.org/u/Daniel_Wallace)\
**Replies:** 14\
**Last updated:** [August 3, 2020, 10:18am UTC](https://meta.discourse.org/t/installing-discourse-on-digitalocean-got-stuck/159591 "2020-08-03T10:18:42Z")

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Hi community — love Discourse. And this time around, I want to set it up myself. I’m a complete non-programmer. I have created a droplet in DigitalOcean. I have created an account / sub-domain in Mailgun and my credent…

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## [Some admins not receiving notifications from "system" user](https://meta.discourse.org/t/some-admins-not-receiving-notifications-from-system-user/159642)

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**Author:** [@Mark\_Schmucker](https://meta.discourse.org/u/Mark_Schmucker)\
**Replies:** 7\
**Last updated:** [August 3, 2020, 9:44am UTC](https://meta.discourse.org/t/some-admins-not-receiving-notifications-from-system-user/159642 "2020-08-03T09:44:37Z")

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We have two admins- myself and Dan. Dan receives notifications from user “system”, but I do not. I do receive other notifications- for example when someone mentions me- but not from system. Examples of system notificati…

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## [Uploaded animated GIFs of 4MB or larger appear very small](https://meta.discourse.org/t/uploaded-animated-gifs-of-4mb-or-larger-appear-very-small/147107)

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**Author:** [@Jack\_Vaughan](https://meta.discourse.org/u/Jack_Vaughan)\
**Replies:** 18\
**Last updated:** [August 3, 2020, 8:54am UTC](https://meta.discourse.org/t/uploaded-animated-gifs-of-4mb-or-larger-appear-very-small/147107 "2020-08-03T08:54:53Z")

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Hi there guys, I just wondered why GIFs are so small when you upload them - even if you choose 100% as the size E.g

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## [Site refuses to connect after installation](https://meta.discourse.org/t/site-refuses-to-connect-after-installation/159592)

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**Author:** [@Krunnie](https://meta.discourse.org/u/Krunnie)\
**Replies:** 7\
**Last updated:** [August 3, 2020, 6:30am UTC](https://meta.discourse.org/t/site-refuses-to-connect-after-installation/159592 "2020-08-03T06:30:16Z")

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I’m totally new to this so I’m sorry if I won’t understand some of the things you guys will tell me. So I installed the newest version of Discourse on DigitalOcean (Ubuntu 18.04). Everything went smoothly after the 4th …

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## [Tried to install plugin destroyed site, can't run rebuild](https://meta.discourse.org/t/tried-to-install-plugin-destroyed-site-cant-run-rebuild/157913)

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**Author:** [@Kartoon](https://meta.discourse.org/u/Kartoon)\
**Replies:** 10\
**Last updated:** [August 3, 2020, 5:59am UTC](https://meta.discourse.org/t/tried-to-install-plugin-destroyed-site-cant-run-rebuild/157913 "2020-08-03T05:59:53Z")

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I was trying to install the format plugin, however I placed the code in the wrong spot and when I rebuilt and loaded the site the plugin wasn’t initializing. So I figured out the mistake, removed it…and it said there was…

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## [Logo upload is not working after restore from backup](https://meta.discourse.org/t/logo-upload-is-not-working-after-restore-from-backup/159076)

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**Author:** [@aksiksi](https://meta.discourse.org/u/aksiksi)\
**Replies:** 4\
**Last updated:** [August 3, 2020, 4:40am UTC](https://meta.discourse.org/t/logo-upload-is-not-working-after-restore-from-backup/159076 "2020-08-03T04:40:40Z")

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I created a new Discourse instance on a different domain and restored it from backup. Everything went through smoothly. However, none of the logos appeared (all blank, not default). So, I went ahead and used the Brand…

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## [DISCOURSE\_SMTP\_AUTHENTICATION setting ignored](https://meta.discourse.org/t/discourse-smtp-authentication-setting-ignored/158777)

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**Author:** [@thfisher](https://meta.discourse.org/u/thfisher)\
**Replies:** 1\
**Last updated:** [August 2, 2020, 10:47pm UTC](https://meta.discourse.org/t/discourse-smtp-authentication-setting-ignored/158777 "2020-08-02T22:47:24Z")

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I have a self-hosted Discourse install and use socketlabs.com as my SMTP server (they have a free plan with 40000. I was unable to get emails to work no matter what authentication protocol I used. I was able to fix the…

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## [Instagram onebox: play video in place rather than in new window](https://meta.discourse.org/t/instagram-onebox-play-video-in-place-rather-than-in-new-window/143647)

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**Author:** [@WaitroseCarpark](https://meta.discourse.org/u/WaitroseCarpark)\
**Replies:** 1\
**Last updated:** [August 2, 2020, 8:02pm UTC](https://meta.discourse.org/t/instagram-onebox-play-video-in-place-rather-than-in-new-window/143647 "2020-08-02T20:02:26Z")

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Instagram video posts open up in a new window (or on mobile, open up in Instagram). I’ve seen instances of video playing inline with content (crazy instagram clip thread), is there some way this can be implemented with t…

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## [New posts don't show up on "Latest" because all categories are muted](https://meta.discourse.org/t/new-posts-dont-show-up-on-latest-because-all-categories-are-muted/159555)

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**Author:** [@Wicked\_walnut](https://meta.discourse.org/u/Wicked_walnut)\
**Replies:** 3\
**Last updated:** [August 2, 2020, 6:18pm UTC](https://meta.discourse.org/t/new-posts-dont-show-up-on-latest-because-all-categories-are-muted/159555 "2020-08-02T18:18:39Z")

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We are still in trial period. In fact, we are on standard trial, then we realized that we should probably use business plan instead. I.e. our pageviews have far exceeded the limit. We just started blocking anonymous use…

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## [Updating hyperlink in footer](https://meta.discourse.org/t/updating-hyperlink-in-footer/159561)

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**Author:** [@IvanC](https://meta.discourse.org/u/IvanC)\
**Replies:** 6\
**Last updated:** [August 2, 2020, 9:48am UTC](https://meta.discourse.org/t/updating-hyperlink-in-footer/159561 "2020-08-02T09:48:31Z")

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How do I update the hyperlinks in the footer pls?

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## [How can add organization schema into homepage?](https://meta.discourse.org/t/how-can-add-organization-schema-into-homepage/159547)

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**Author:** [@PoojaPatel](https://meta.discourse.org/u/PoojaPatel)\
**Replies:** 3\
**Last updated:** [August 2, 2020, 9:44am UTC](https://meta.discourse.org/t/how-can-add-organization-schema-into-homepage/159547 "2020-08-02T09:44:08Z")

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How can I add organization schema into homepage?

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## [Using glusterfs to host discourse uploads](https://meta.discourse.org/t/using-glusterfs-to-host-discourse-uploads/159418)

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**Author:** [@hosna](https://meta.discourse.org/u/hosna)\
**Replies:** 6\
**Last updated:** [August 2, 2020, 5:27am UTC](https://meta.discourse.org/t/using-glusterfs-to-host-discourse-uploads/159418 "2020-08-02T05:27:01Z")

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Is it recommended to host discourse uploads on a glusterfs client?

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## [Why is email verification required upfront?](https://meta.discourse.org/t/why-is-email-verification-required-upfront/159493)

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**Author:** [@hyd504](https://meta.discourse.org/u/hyd504)\
**Replies:** 4\
**Last updated:** [August 2, 2020, 2:09am UTC](https://meta.discourse.org/t/why-is-email-verification-required-upfront/159493 "2020-08-02T02:09:53Z")

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I have been very excited to try out discourse. I have setup an instance on Digital Ocean but I haven’t been able to go past the email verification step in past few hours. I am wondering why would you guys put something s…

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## [Home page for Discourse](https://meta.discourse.org/t/home-page-for-discourse/159269)

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**Author:** [@Vupesh\_Mohanty](https://meta.discourse.org/u/Vupesh_Mohanty)\
**Replies:** 2\
**Last updated:** [August 1, 2020, 7:50am UTC](https://meta.discourse.org/t/home-page-for-discourse/159269 "2020-08-01T07:50:17Z")

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I need guidance in setting up the homepage for my Discourse Community which is on a sub domain . How to use Google analytics Code if home page will be on the main domain and Community is on a Subdomain. Thanks

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## [Possible to list Group memberships on User Card?](https://meta.discourse.org/t/possible-to-list-group-memberships-on-user-card/159551)

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**Author:** [@sunjam](https://meta.discourse.org/u/sunjam)\
**Replies:** 2\
**Last updated:** [August 1, 2020, 11:39pm UTC](https://meta.discourse.org/t/possible-to-list-group-memberships-on-user-card/159551 "2020-08-01T23:39:34Z")

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Curious on any option for users to list specific Group affiliations on their User Card. Haven’t seen any so far. Thanks!

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## [Re purpose CSS code](https://meta.discourse.org/t/re-purpose-css-code/159545)

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**Author:** [@tristenturner101](https://meta.discourse.org/u/tristenturner101)\
**Replies:** 1\
**Last updated:** [August 1, 2020, 10:50pm UTC](https://meta.discourse.org/t/re-purpose-css-code/159545 "2020-08-01T22:50:32Z")

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Hello, how can to change this CSS to also work with the sign up page .login-modal.in .modal-inner-container { background: url(imageurlhere); background-size: contain; background-repeat: no-repeat; backgr…

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## [Rss for unanswered topics](https://meta.discourse.org/t/rss-for-unanswered-topics/155812)

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**Author:** [@tpetrov](https://meta.discourse.org/u/tpetrov)\
**Replies:** 6\
**Last updated:** [August 1, 2020, 6:09pm UTC](https://meta.discourse.org/t/rss-for-unanswered-topics/155812 "2020-08-01T18:09:12Z")

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I’d like to get an rss feed only for the unanswered topics with a tag e.g. https://meta.discourse.org/tag/unsupported-install?max\_posts=1 Is that possible? Tried https://meta.discourse.org/tag/unsupported-install.rss?m…

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