# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=597

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 598

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## [Embedding video from google photos](https://meta.discourse.org/t/embedding-video-from-google-photos/150493)

<div class="topic-metadata">

**Author:** [@rcalucchia](https://meta.discourse.org/u/rcalucchia)\
**Replies:** 3\
**Last updated:** [July 8, 2020, 3:25am UTC](https://meta.discourse.org/t/embedding-video-from-google-photos/150493 "2020-07-08T03:25:10Z")

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One of my users used to be able to embed videos from his google photos right into discourse. So if I wanted to view it, I could on the same screen. Now he can’t seem to get them embedded, and I’m taken away from discours…

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## [Are the emails on discourse hashed](https://meta.discourse.org/t/are-the-emails-on-discourse-hashed/157101)

<div class="topic-metadata">

**Author:** [@Alex8](https://meta.discourse.org/u/Alex8)\
**Replies:** 1\
**Last updated:** [July 8, 2020, 1:51am UTC](https://meta.discourse.org/t/are-the-emails-on-discourse-hashed/157101 "2020-07-08T01:51:43Z")

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Hi I have a question are emails hashed when you create a account with discourse on my website

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## [Transparent background image & header](https://meta.discourse.org/t/transparent-background-image-header/157091)

<div class="topic-metadata">

**Author:** [@PaulinaMX](https://meta.discourse.org/u/PaulinaMX)\
**Replies:** 2\
**Last updated:** [July 7, 2020, 11:54pm UTC](https://meta.discourse.org/t/transparent-background-image-header/157091 "2020-07-07T23:54:44Z")

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I would like to add these 2 objects to my forum: 1.- The transparent background image. 2.- Black color in header. This is the forum where I looked. https://www.helloforos.com/c/inmigracion

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## [Customize "Create a New Topic " and "Create Topic" Button](https://meta.discourse.org/t/customize-create-a-new-topic-and-create-topic-button/157037)

<div class="topic-metadata">

**Author:** [@Bhaskar](https://meta.discourse.org/u/Bhaskar)\
**Replies:** 3\
**Last updated:** [July 7, 2020, 10:51pm UTC](https://meta.discourse.org/t/customize-create-a-new-topic-and-create-topic-button/157037 "2020-07-07T22:51:17Z")

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Hello, We would like to use Discourse to let users curate a list of recommended items and have discussion on the topic. We plan to use Categories as Taxonomy for the same and have user create their favorite products and…

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## [Deleted users emails - clean up inactive users after days](https://meta.discourse.org/t/deleted-users-emails-clean-up-inactive-users-after-days/157082)

<div class="topic-metadata">

**Author:** [@ufukayyildiz](https://meta.discourse.org/u/ufukayyildiz)\
**Replies:** 3\
**Last updated:** [July 7, 2020, 9:38pm UTC](https://meta.discourse.org/t/deleted-users-emails-clean-up-inactive-users-after-days/157082 "2020-07-07T21:38:42Z")

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hi i accidentally set up clean up inactive users after days to 10 days and 1000 users were deleted :cold\_sweat: Can i find their emails ?

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## [Locked out of admin account after disabling SSO Memberful](https://meta.discourse.org/t/locked-out-of-admin-account-after-disabling-sso-memberful/156976)

<div class="topic-metadata">

**Author:** [@Thamer](https://meta.discourse.org/u/Thamer)\
**Replies:** 5\
**Last updated:** [July 7, 2020, 5:17pm UTC](https://meta.discourse.org/t/locked-out-of-admin-account-after-disabling-sso-memberful/156976 "2020-07-07T17:17:50Z")

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How can I generate an API key via console? I recently tried to test out Memberful in my Discourse, I did tons of mistakes and simply now I can’t access my website even as an administrator. Memberful is redirecting my l…

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## [Dashboard empty since upgradeto 2.5.0](https://meta.discourse.org/t/dashboard-empty-since-upgradeto-2-5-0/156412)

<div class="topic-metadata">

**Author:** [@ced](https://meta.discourse.org/u/ced)\
**Replies:** 13\
**Last updated:** [July 7, 2020, 2:47pm UTC](https://meta.discourse.org/t/dashboard-empty-since-upgradeto-2-5-0/156412 "2020-07-07T14:47:37Z")

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Since the update to 2.5.0, our dashboard does not display any graph at all. The settings of dashboard are set to default with the usual page\_view\_total\_reqs, visits etc. I see no error in the JS console nor the Error Lo…

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## [Discourse help on digitalocean](https://meta.discourse.org/t/discourse-help-on-digitalocean/157031)

<div class="topic-metadata">

**Author:** [@Alex8](https://meta.discourse.org/u/Alex8)\
**Replies:** 9\
**Last updated:** [July 7, 2020, 2:29pm UTC](https://meta.discourse.org/t/discourse-help-on-digitalocean/157031 "2020-07-07T14:29:47Z")

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So When I am trying to setup discourse after the setup it says login to admin account and the domain refuses to connect I have the dns set up Thanks If I can get any help

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## [Error During Install Discourse on linode](https://meta.discourse.org/t/error-during-install-discourse-on-linode/156899)

<div class="topic-metadata">

**Author:** [@Sahil\_Dadwal](https://meta.discourse.org/u/Sahil_Dadwal)\
**Replies:** 4\
**Last updated:** [July 7, 2020, 12:38pm UTC](https://meta.discourse.org/t/error-during-install-discourse-on-linode/156899 "2020-07-07T12:38:59Z")

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unable to install discourse please help

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## [Problem with inactive user cleanup job](https://meta.discourse.org/t/problem-with-inactive-user-cleanup-job/156665)

<div class="topic-metadata">

**Author:** [@hosna](https://meta.discourse.org/u/hosna)\
**Replies:** 4\
**Last updated:** [July 7, 2020, 11:39am UTC](https://meta.discourse.org/t/problem-with-inactive-user-cleanup-job/156665 "2020-07-07T11:39:18Z")

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I realized that many of my inactive users has not been cleaned yet. So I checked those users and the code. Those users dont have any time for last\_seen\_at. So I think in the following line: they are not detected and …

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## [Unsolved filter to remove topics from subcategory without solved](https://meta.discourse.org/t/unsolved-filter-to-remove-topics-from-subcategory-without-solved/157022)

<div class="topic-metadata">

**Author:** [@eherman](https://meta.discourse.org/u/eherman)\
**Replies:** 0\
**Last updated:** [July 7, 2020, 11:25am UTC](https://meta.discourse.org/t/unsolved-filter-to-remove-topics-from-subcategory-without-solved/157022 "2020-07-07T11:25:44Z")

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Hi, i have a subcategory without the ability to mark a post as a solution. When i filter the parent category for solved=no it includes all the topics of the child category. Is there anyway to change the logic to assume…

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## [New topics not showing](https://meta.discourse.org/t/new-topics-not-showing/156974)

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**Author:** [@kgreed](https://meta.discourse.org/u/kgreed)\
**Replies:** 3\
**Last updated:** [July 7, 2020, 8:49am UTC](https://meta.discourse.org/t/new-topics-not-showing/156974 "2020-07-07T08:49:59Z")

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My Hamberger menu shows that there are 10 new topics. Yet when I click on a category that has new topics I do not see those topics. I do see some text stating Your new topics appear here.

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## [Possible to ask for phone number when signing up for Discourse?](https://meta.discourse.org/t/possible-to-ask-for-phone-number-when-signing-up-for-discourse/157000)

<div class="topic-metadata">

**Author:** [@salamandea](https://meta.discourse.org/u/salamandea)\
**Replies:** 2\
**Last updated:** [July 7, 2020, 8:02am UTC](https://meta.discourse.org/t/possible-to-ask-for-phone-number-when-signing-up-for-discourse/157000 "2020-07-07T08:02:25Z")

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Hi all! I’d like to collect the phone number of users when they sign-up for my Discourse forum. At the moment, Discourse is asking for Email, Username, Name, and Password to accept an invitation. Is it possible to ask …

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## [WordPress SSO hides Patreon social login?](https://meta.discourse.org/t/wordpress-sso-hides-patreon-social-login/156876)

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**Author:** [@discoverearth](https://meta.discourse.org/u/discoverearth)\
**Replies:** 8\
**Last updated:** [July 7, 2020, 1:28am UTC](https://meta.discourse.org/t/wordpress-sso-hides-patreon-social-login/156876 "2020-07-07T01:28:12Z")

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Hey, I use my WordPress site with SSO for my hosted Discourse, and I also have a Patreon. I’d like to start offering my Patreons some Discourse benefits, so I’ve fully configured the Patreon Integration. The problem is,…

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## [Automatically Adding New Users (from WP integration) To A Group](https://meta.discourse.org/t/automatically-adding-new-users-from-wp-integration-to-a-group/156777)

<div class="topic-metadata">

**Author:** [@alexjpanagis](https://meta.discourse.org/u/alexjpanagis)\
**Replies:** 8\
**Last updated:** [July 7, 2020, 1:04am UTC](https://meta.discourse.org/t/automatically-adding-new-users-from-wp-integration-to-a-group/156777 "2020-07-07T01:04:33Z")

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I apologize if this has been asked before but I am looking for a way to automatically add users which were added via the WP integration (SSO) to be added to a certain user group. I was unable to find any documentation a…

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## [Add a link Button in a topic](https://meta.discourse.org/t/add-a-link-button-in-a-topic/156785)

<div class="topic-metadata">

**Author:** [@Thamer](https://meta.discourse.org/u/Thamer)\
**Replies:** 5\
**Last updated:** [July 6, 2020, 10:56pm UTC](https://meta.discourse.org/t/add-a-link-button-in-a-topic/156785 "2020-07-06T22:56:53Z")

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Hi, I am wondering how can I add a Button in a topic? Can be merged with the text. Sorry about the simplicity in my question, but it can be something like this picture below.

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## [Membership expiration date](https://meta.discourse.org/t/membership-expiration-date/156909)

<div class="topic-metadata">

**Author:** [@danialbehzadi](https://meta.discourse.org/u/danialbehzadi)\
**Replies:** 7\
**Last updated:** [July 6, 2020, 10:28pm UTC](https://meta.discourse.org/t/membership-expiration-date/156909 "2020-07-06T22:28:21Z")

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Hey, I have a special group which I want users to be accepted to join it, for a specific period of time, e.g. 1 year and they have to renew their membership each year. How can I implement this?

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## [Data Migration into Discourse](https://meta.discourse.org/t/data-migration-into-discourse/156935)

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**Author:** [@yaroslawbagriy](https://meta.discourse.org/u/yaroslawbagriy)\
**Replies:** 1\
**Last updated:** [July 6, 2020, 10:19pm UTC](https://meta.discourse.org/t/data-migration-into-discourse/156935 "2020-07-06T22:19:36Z")

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Greetings all, I’m currently hosting my forum on Misago and am going to switch over to Discourse. Is there a way to migrate users, threads, and posts into Discourse?

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## [Best landing page solution](https://meta.discourse.org/t/best-landing-page-solution/156939)

<div class="topic-metadata">

**Author:** [@yaroslawbagriy](https://meta.discourse.org/u/yaroslawbagriy)\
**Replies:** 1\
**Last updated:** [July 6, 2020, 9:02pm UTC](https://meta.discourse.org/t/best-landing-page-solution/156939 "2020-07-06T21:02:30Z")

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Greetings all, What are people currently using for landing pages for their discourse forum? How are people connecting that into their forums? One awesome example is https://indiemailer.com/ which used Discourse as the f…

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## [Emailed topics arrive only once per hour as opposed to instantly](https://meta.discourse.org/t/emailed-topics-arrive-only-once-per-hour-as-opposed-to-instantly/156951)

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**Author:** [@sunjam](https://meta.discourse.org/u/sunjam)\
**Replies:** 3\
**Last updated:** [July 6, 2020, 8:32pm UTC](https://meta.discourse.org/t/emailed-topics-arrive-only-once-per-hour-as-opposed-to-instantly/156951 "2020-07-06T20:32:22Z")

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Emailed topics to example@forum.com only show up in their specific category once per hour, so I’m wondering how to drop this time to be as close to instantaneous as possible. Emails are being sent through Amazon EWS. I…

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## [DMCA - Remove Individual Image Best Practices](https://meta.discourse.org/t/dmca-remove-individual-image-best-practices/156817)

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**Author:** [@markersocial](https://meta.discourse.org/u/markersocial)\
**Replies:** 4\
**Last updated:** [July 6, 2020, 7:20pm UTC](https://meta.discourse.org/t/dmca-remove-individual-image-best-practices/156817 "2020-07-06T19:20:19Z")

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DMCA was received for one image. There isn’t any information as to which post it is from, so not sure where it is referenced, it’s just a url to the image itself. Anyone have suggestions for simple clean solutions to ha…

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## [Can the Zoom plugin also do meetings?](https://meta.discourse.org/t/can-the-zoom-plugin-also-do-meetings/297586)

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**Author:** [@JQ331](https://meta.discourse.org/u/JQ331)\
**Replies:** 4\
**Last updated:** [July 6, 2020, 5:10pm UTC](https://meta.discourse.org/t/can-the-zoom-plugin-also-do-meetings/297586 "2020-07-06T17:10:03Z")

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Hi. Basic question: The plugin is called “Zoom Webinars”. I am looking for a way for users to host zoom calls on my forum–standard zoom meetings where all participants can see each other (instead of “webinars”, which are…

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## [Integration Discourse into Drupal](https://meta.discourse.org/t/integration-discourse-into-drupal/156884)

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**Author:** [@mkessler](https://meta.discourse.org/u/mkessler)\
**Replies:** 1\
**Last updated:** [July 6, 2020, 5:08pm UTC](https://meta.discourse.org/t/integration-discourse-into-drupal/156884 "2020-07-06T17:08:13Z")

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Hi all, I’m interested in hosting an open-source forum related to food systems debates. We are building a website right now and would very much like to integrate Discourse into the site. We will likely be using a CMS f…

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## [URl not resolving to the ip](https://meta.discourse.org/t/url-not-resolving-to-the-ip/156838)

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**Author:** [@xdfiif](https://meta.discourse.org/u/xdfiif)\
**Replies:** 2\
**Last updated:** [July 6, 2020, 4:39pm UTC](https://meta.discourse.org/t/url-not-resolving-to-the-ip/156838 "2020-07-06T16:39:07Z")

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So I am getting " Connection to http://forums.boopnetworks.com (port 80) also fails. " I don’t know how to fix this. I am hosting with Vultr on Plesk and I have a sub domain created for it and a A Record for it pointing…

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## [Post commits via webhook inside a topic as reply](https://meta.discourse.org/t/post-commits-via-webhook-inside-a-topic-as-reply/156821)

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**Author:** [@B-iggy](https://meta.discourse.org/u/B-iggy)\
**Replies:** 6\
**Last updated:** [July 6, 2020, 4:35pm UTC](https://meta.discourse.org/t/post-commits-via-webhook-inside-a-topic-as-reply/156821 "2020-07-06T16:35:18Z")

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Hey guys, I searched but couldn’t find the proper direction. I want to automatically post a reply inside a topic as soon as I pushed a commit on a github repository - automatically via a webhook. I work with Integroma…

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## [Pin topics only for specific groups?](https://meta.discourse.org/t/pin-topics-only-for-specific-groups/156901)

<div class="topic-metadata">

**Author:** [@Thamer](https://meta.discourse.org/u/Thamer)\
**Replies:** 7\
**Last updated:** [July 6, 2020, 3:54pm UTC](https://meta.discourse.org/t/pin-topics-only-for-specific-groups/156901 "2020-07-06T15:54:33Z")

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Hey everyone, I am wondering how can I hide the fixed topics in categories page and show them only for a specific group of users?

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## [Category topics not sorted correctly](https://meta.discourse.org/t/category-topics-not-sorted-correctly/156591)

<div class="topic-metadata">

**Author:** [@fabioDMFerreira](https://meta.discourse.org/u/fabioDMFerreira)\
**Replies:** 2\
**Last updated:** [July 6, 2020, 3:41pm UTC](https://meta.discourse.org/t/category-topics-not-sorted-correctly/156591 "2020-07-06T15:41:58Z")

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Hi, I’m struggling with keeping the topics of a category sorted correctly. I changed category settings to sort topics by “Created” and “Descending”. After saving category settings it displays the topics in the correct …

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## [BAD CSRF on user modification](https://meta.discourse.org/t/bad-csrf-on-user-modification/156914)

<div class="topic-metadata">

**Author:** [@tschuerle](https://meta.discourse.org/u/tschuerle)\
**Replies:** 2\
**Last updated:** [July 6, 2020, 3:20pm UTC](https://meta.discourse.org/t/bad-csrf-on-user-modification/156914 "2020-07-06T15:20:53Z")

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Hi everyone, we running in \["BAD CSRF"\] Errors (403, Forbidden) at the moment. Request with API-Key looks like: Url: https://\<domain\>/u/tschuerle.json?api\_key=\<valid key\>&api\_username=tschuerle Body: { "hide\_pro…

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## [User Trust level 1 notification but still stuck at 0](https://meta.discourse.org/t/user-trust-level-1-notification-but-still-stuck-at-0/149246)

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**Author:** [@nsm51](https://meta.discourse.org/u/nsm51)\
**Replies:** 9\
**Last updated:** [July 6, 2020, 1:09pm UTC](https://meta.discourse.org/t/user-trust-level-1-notification-but-still-stuck-at-0/149246 "2020-07-06T13:09:51Z")

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Hello, I am a member at another popular Forum that uses Discourse. I am not the Admin or staff over there. I must appreciate Discoure, it is a wonderful tech for many platforms. It has been many months and my Trust Le…

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## [TOC component and header IDs](https://meta.discourse.org/t/toc-component-and-header-ids/156601)

<div class="topic-metadata">

**Author:** [@guildai](https://meta.discourse.org/u/guildai)\
**Replies:** 3\
**Last updated:** [July 6, 2020, 12:56pm UTC](https://meta.discourse.org/t/toc-component-and-header-ids/156601 "2020-07-06T12:56:57Z")

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The TOC component generates header element id attrs based on the header text. Here’s a header for example. main outlet The spacing comes from the styles applied to #main-outlet, which is a Discourse app element havin…

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