# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=598

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 599

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## [Skip create new account popup while login with google](https://meta.discourse.org/t/skip-create-new-account-popup-while-login-with-google/88207)

<div class="topic-metadata">

**Author:** [@Aditya\_Vardhan](https://meta.discourse.org/u/Aditya_Vardhan)\
**Replies:** 1\
**Last updated:** [July 6, 2020, 11:09am UTC](https://meta.discourse.org/t/skip-create-new-account-popup-while-login-with-google/88207 "2020-07-06T11:09:19Z")

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dont want to show create new account prompt while login with google for the first time thanks, aditya

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## [How to read text placed within html tags](https://meta.discourse.org/t/how-to-read-text-placed-within-html-tags/156893)

<div class="topic-metadata">

**Author:** [@Hoinkdayoink](https://meta.discourse.org/u/Hoinkdayoink)\
**Replies:** 3\
**Last updated:** [July 6, 2020, 9:41am UTC](https://meta.discourse.org/t/how-to-read-text-placed-within-html-tags/156893 "2020-07-06T09:41:10Z")

</div>

How do you read invis text

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## [Oneboxes failing for videos in google photos](https://meta.discourse.org/t/oneboxes-failing-for-videos-in-google-photos/156593)

<div class="topic-metadata">

**Author:** [@mcdanlj](https://meta.discourse.org/u/mcdanlj)\
**Replies:** 2\
**Last updated:** [July 6, 2020, 9:13am UTC](https://meta.discourse.org/t/oneboxes-failing-for-videos-in-google-photos/156593 "2020-07-06T09:13:56Z")

</div>

We had a user report “No video with supported format and MIME type found” when posting a oneboxed link to photos.app.goo.gl and I see that it’s not just my site; the problem also shows up in the feature announcement here…

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## [Hide Link Preview on Facebook](https://meta.discourse.org/t/hide-link-preview-on-facebook/156794)

<div class="topic-metadata">

**Author:** [@Ali3](https://meta.discourse.org/u/Ali3)\
**Replies:** 2\
**Last updated:** [July 6, 2020, 8:39am UTC](https://meta.discourse.org/t/hide-link-preview-on-facebook/156794 "2020-07-06T08:39:19Z")

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Hello, Is there any way to hide Link Preview on Facebook, I want to present my links on my Facebook Pages as can someone please help me to do this?

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## [Can I move the build poll button so it is first](https://meta.discourse.org/t/can-i-move-the-build-poll-button-so-it-is-first/156882)

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**Author:** [@sangram16](https://meta.discourse.org/u/sangram16)\
**Replies:** 2\
**Last updated:** [July 6, 2020, 8:21am UTC](https://meta.discourse.org/t/can-i-move-the-build-poll-button-so-it-is-first/156882 "2020-07-06T08:21:13Z")

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can we rearrange all those options like if I wish to keep the Build Poll as the first option?

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## [Where do I go to edit this email?](https://meta.discourse.org/t/where-do-i-go-to-edit-this-email/156820)

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**Author:** [@RyanUK](https://meta.discourse.org/u/RyanUK)\
**Replies:** 4\
**Last updated:** [July 6, 2020, 7:37am UTC](https://meta.discourse.org/t/where-do-i-go-to-edit-this-email/156820 "2020-07-06T07:37:20Z")

</div>

I have been going through the settings, and I have gone through it a few times now. I can’t seem to find the email template for the automated email that’s sent to new users with the title “Greetings!” Here is a screensh…

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## [Port 443 Blocked on Discourse Digital Ocean With One Click](https://meta.discourse.org/t/port-443-blocked-on-discourse-digital-ocean-with-one-click/156835)

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**Author:** [@Sahil\_Dadwal](https://meta.discourse.org/u/Sahil_Dadwal)\
**Replies:** 13\
**Last updated:** [July 6, 2020, 7:21am UTC](https://meta.discourse.org/t/port-443-blocked-on-discourse-digital-ocean-with-one-click/156835 "2020-07-06T07:21:11Z")

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how to fix it ? im using digitalocean one click app

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## [How to run Discourse as an Apache VirtualHost](https://meta.discourse.org/t/how-to-run-discourse-as-an-apache-virtualhost/154707)

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**Author:** [@nap](https://meta.discourse.org/u/nap)\
**Replies:** 4\
**Last updated:** [July 6, 2020, 1:41am UTC](https://meta.discourse.org/t/how-to-run-discourse-as-an-apache-virtualhost/154707 "2020-07-06T01:41:22Z")

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I’ve successfully been able to install Discourse on my server, register as the first user, and post my first topic. So everything on the Discourse side of things seems to be working. However, in order to get Discourse …

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## [API CORS Headers Incorrect](https://meta.discourse.org/t/api-cors-headers-incorrect/135155)

<div class="topic-metadata">

**Author:** [@jessicat](https://meta.discourse.org/u/jessicat)\
**Replies:** 10\
**Last updated:** [July 6, 2020, 12:23am UTC](https://meta.discourse.org/t/api-cors-headers-incorrect/135155 "2020-07-06T00:23:31Z")

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Hi, I am having an issue with embedding discourse in our intranet site. The API documentation states the discourse request requires the headers “API-Key” and “Api-Username” to authenticate and gain access to the feed. …

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## [How does discourse count topic views shown to visitors?](https://meta.discourse.org/t/how-does-discourse-count-topic-views-shown-to-visitors/156843)

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**Author:** [@orchardstreet](https://meta.discourse.org/u/orchardstreet)\
**Replies:** 1\
**Last updated:** [July 5, 2020, 11:38pm UTC](https://meta.discourse.org/t/how-does-discourse-count-topic-views-shown-to-visitors/156843 "2020-07-05T23:38:21Z")

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Does the number represent unique visitor views, or total times all users have clicked on the thread? Also is there a way to make the view count update faster.

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## [Use a form to make a topic](https://meta.discourse.org/t/use-a-form-to-make-a-topic/155143)

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**Author:** [@nullset](https://meta.discourse.org/u/nullset)\
**Replies:** 8\
**Last updated:** [October 16, 2023, 7:13pm UTC](https://meta.discourse.org/t/use-a-form-to-make-a-topic/155143 "2023-10-16T19:13:59Z")

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Hi, i have been reading up and down and searched a lot and i am looking for a way to let users fill out like a form with a few set fields and then this will generate a new topic with added text. The usage will for a per…

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## [Discourse generating tons of images as topic thumbnails?](https://meta.discourse.org/t/discourse-generating-tons-of-images-as-topic-thumbnails/156840)

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**Author:** [@bartv](https://meta.discourse.org/u/bartv)\
**Replies:** 5\
**Last updated:** [July 5, 2020, 10:23pm UTC](https://meta.discourse.org/t/discourse-generating-tons-of-images-as-topic-thumbnails/156840 "2020-07-05T22:23:01Z")

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Right now Discourse is generating a TON of images though - what’s going on here?

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## [Docker Maximum Supported Version Number?](https://meta.discourse.org/t/docker-maximum-supported-version-number/156828)

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**Author:** [@neounix](https://meta.discourse.org/u/neounix)\
**Replies:** 1\
**Last updated:** [July 5, 2020, 4:27pm UTC](https://meta.discourse.org/t/docker-maximum-supported-version-number/156828 "2020-07-05T16:27:17Z")

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Hi. Notice that Discourse has a minimum for Docker version: docker\_min\_version='17.03.1' docker\_rec\_version='17.06.2' ▶ GitHub Reference Is there a maximum Docker version number? The reason I ask is that we are on ver…

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## [Seconds not correctly displayed in discourse-local-dates](https://meta.discourse.org/t/seconds-not-correctly-displayed-in-discourse-local-dates/156787)

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**Author:** [@marcozambi](https://meta.discourse.org/u/marcozambi)\
**Replies:** 2\
**Last updated:** [July 5, 2020, 1:02pm UTC](https://meta.discourse.org/t/seconds-not-correctly-displayed-in-discourse-local-dates/156787 "2020-07-05T13:02:29Z")

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I’d need to display the date and time, up to seconds, using discourse-local-dates. If I insert something like this: \[date=2020-07-01 time=11:12:13 format="HH:mm:ss" timezone="Europe/Berlin"\] I get this 09:12:13 (UTC) …

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## [How to disable 'posting instructions'](https://meta.discourse.org/t/how-to-disable-posting-instructions/103493)

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**Author:** [@Dani1](https://meta.discourse.org/u/Dani1)\
**Replies:** 9\
**Last updated:** [July 5, 2020, 8:33am UTC](https://meta.discourse.org/t/how-to-disable-posting-instructions/103493 "2020-07-05T08:33:02Z")

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When writing a new post or replying to an existing one, a panel lights up saying “Please consider replying to several posts at once” or “Your topic is similar to…” etc. My extremely Non-Geek audience are very confused b…

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## [Notifications being regenerated by looking through actions](https://meta.discourse.org/t/notifications-being-regenerated-by-looking-through-actions/156709)

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**Author:** [@RGJ](https://meta.discourse.org/u/RGJ)\
**Replies:** 4\
**Last updated:** [July 5, 2020, 7:47am UTC](https://meta.discourse.org/t/notifications-being-regenerated-by-looking-through-actions/156709 "2020-07-05T07:47:30Z")

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Ok, this is a weird story on an older version but I was hoping that someone would have some pointers or maybe a similar experience. We have a forum (on 2.4.5 because of a bespoke plugin dependency) where people complain…

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## [Digitalocean help](https://meta.discourse.org/t/digitalocean-help/156782)

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**Author:** [@Alex8](https://meta.discourse.org/u/Alex8)\
**Replies:** 3\
**Last updated:** [July 5, 2020, 12:06am UTC](https://meta.discourse.org/t/digitalocean-help/156782 "2020-07-05T00:06:21Z")

</div>

So On digitalocean I get the error message WARNING: Port 443 of computer does not appear to be accessible using hostname: It there a fix?

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## [Wordpress Buddypress message integration](https://meta.discourse.org/t/wordpress-buddypress-message-integration/155145)

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**Author:** [@nullset](https://meta.discourse.org/u/nullset)\
**Replies:** 10\
**Last updated:** [July 4, 2020, 10:43pm UTC](https://meta.discourse.org/t/wordpress-buddypress-message-integration/155145 "2020-07-04T22:43:56Z")

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hi, this is probably the wrong place but i start here, I am looking into if it is possible to use the message system of Discourse on Wordpress/Buddypress And is it possible to syncronise the xprofile fields of the budd…

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## [SSO Log out - CORS issue](https://meta.discourse.org/t/sso-log-out-cors-issue/156775)

<div class="topic-metadata">

**Author:** [@gezquinn](https://meta.discourse.org/u/gezquinn)\
**Replies:** 2\
**Last updated:** [July 4, 2020, 7:45pm UTC](https://meta.discourse.org/t/sso-log-out-cors-issue/156775 "2020-07-04T19:45:01Z")

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I’m using SSO and want to log the user out of Discourse when they log out of the app. I’m currently using the ‘admin API’ to fetch the the user ID via /users/by-external/${id}.json but I’m getting CORS errors even thou…

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## [Saml Login error for One login](https://meta.discourse.org/t/saml-login-error-for-one-login/156770)

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**Author:** [@vaibhavclecotech](https://meta.discourse.org/u/vaibhavclecotech)\
**Replies:** 0\
**Last updated:** [July 4, 2020, 10:50am UTC](https://meta.discourse.org/t/saml-login-error-for-one-login/156770 "2020-07-04T10:50:22Z")

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Hi I trying to use sso login into my discourse app, I configured everything , After running I am getting this error. (saml) Callback phase initiated. (saml) Authentication failure! invalid\_ticket: OneLogin::RubySaml::Va…

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## [Recurrent Notifications from User Post due to Follow User plugin](https://meta.discourse.org/t/recurrent-notifications-from-user-post-due-to-follow-user-plugin/156073)

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**Author:** [@Iceman](https://meta.discourse.org/u/Iceman)\
**Replies:** 4\
**Last updated:** [July 4, 2020, 7:27pm UTC](https://meta.discourse.org/t/recurrent-notifications-from-user-post-due-to-follow-user-plugin/156073 "2020-07-04T19:27:17Z")

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Hi Guys, One quick doubt, since I recovered my site from a backup, any time this one specific user replies to a topic, it generates constant “Edit” notifications to the user that created the Topic or that was being repl…

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## [Restore fails - could not create unique index](https://meta.discourse.org/t/restore-fails-could-not-create-unique-index/151380)

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**Author:** [@Chandra](https://meta.discourse.org/u/Chandra)\
**Replies:** 21\
**Last updated:** [July 4, 2020, 3:55pm UTC](https://meta.discourse.org/t/restore-fails-could-not-create-unique-index/151380 "2020-07-04T15:55:07Z")

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Hi, restore of backup fails with error: CREATE INDEX ERROR: could not create unique index "index\_incoming\_referers\_on\_path\_and\_incoming\_domain\_id" DETAIL: Key (path, incoming\_domain\_id)=(/m/search, 25) is duplicated. …

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## [Forum crashes after upgrading from 2.4.0](https://meta.discourse.org/t/forum-crashes-after-upgrading-from-2-4-0/156712)

<div class="topic-metadata">

**Author:** [@skozz](https://meta.discourse.org/u/skozz)\
**Replies:** 9\
**Last updated:** [July 4, 2020, 1:45pm UTC](https://meta.discourse.org/t/forum-crashes-after-upgrading-from-2-4-0/156712 "2020-07-04T13:45:11Z")

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Hi! today I upgraded the forum in a regular way (admin \> dashboard \> upgrade) from 2.4.0. After that, back to the upgrades view to keep upgrading the rest of the plunging this message came up You are running an old ve…

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## [Don't displayed topic excerpt. Reset settings site\_settings.yml](https://meta.discourse.org/t/dont-displayed-topic-excerpt-reset-settings-site-settings-yml/156776)

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**Author:** [@Varhall](https://meta.discourse.org/u/Varhall)\
**Replies:** 0\
**Last updated:** [July 4, 2020, 1:33pm UTC](https://meta.discourse.org/t/dont-displayed-topic-excerpt-reset-settings-site-settings-yml/156776 "2020-07-04T13:33:56Z")

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Hey. I made changes to the site\_settings.yml file and now the excerpt is not displayed. How can I reset settings to default for a this file?

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## [Why I'm getting lots of searches from Chinese websites?](https://meta.discourse.org/t/why-im-getting-lots-of-searches-from-chinese-websites/156524)

<div class="topic-metadata">

**Author:** [@Yassine\_Yousfi](https://meta.discourse.org/u/Yassine_Yousfi)\
**Replies:** 13\
**Last updated:** [July 3, 2020, 10:22pm UTC](https://meta.discourse.org/t/why-im-getting-lots-of-searches-from-chinese-websites/156524 "2020-07-03T22:22:48Z")

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there are way more than that in the list, any ideas?

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## [How to show that banner with a dismiss (X) button to non logged in users only?](https://meta.discourse.org/t/how-to-show-that-banner-with-a-dismiss-x-button-to-non-logged-in-users-only/66055)

<div class="topic-metadata">

**Author:** [@ckhawand](https://meta.discourse.org/u/ckhawand)\
**Replies:** 4\
**Last updated:** [July 4, 2020, 7:48am UTC](https://meta.discourse.org/t/how-to-show-that-banner-with-a-dismiss-x-button-to-non-logged-in-users-only/66055 "2020-07-04T07:48:40Z")

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Is there any way to show that banner with a dismiss (X) button to non logged in users only. The top banner is shown always, I would like to make it visible only if you are not logged in.

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## [Static page publishing CSS](https://meta.discourse.org/t/static-page-publishing-css/156746)

<div class="topic-metadata">

**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Replies:** 1\
**Last updated:** [July 4, 2020, 7:43am UTC](https://meta.discourse.org/t/static-page-publishing-css/156746 "2020-07-04T07:43:09Z")

</div>

Is it possible to apply styling with CSS to static published pages that the new functionality provides for? And remove the user avatar?

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## [Restore fails with function "post\_replies\_sync\_reply\_id" already exists with same argument types](https://meta.discourse.org/t/restore-fails-with-function-post-replies-sync-reply-id-already-exists-with-same-argument-types/156761)

<div class="topic-metadata">

**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 0\
**Last updated:** [July 4, 2020, 7:14am UTC](https://meta.discourse.org/t/restore-fails-with-function-post-replies-sync-reply-id-already-exists-with-same-argument-types/156761 "2020-07-04T07:14:48Z")

</div>

This has not been a good day. This is a site that I had earlier problems with that were due to my screwing up an attempt to replicate the database to another server. These problems later resulted in filling the disk and …

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## [After restore avatars and some photos missing](https://meta.discourse.org/t/after-restore-avatars-and-some-photos-missing/156702)

<div class="topic-metadata">

**Author:** [@Garrick](https://meta.discourse.org/u/Garrick)\
**Replies:** 3\
**Last updated:** [July 4, 2020, 7:18am UTC](https://meta.discourse.org/t/after-restore-avatars-and-some-photos-missing/156702 "2020-07-04T07:18:21Z")

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I was having issues with the restore. If finally took it then seemed to be hung up for hours while I could view avatars on mobile but not desktop. And was showing default theme instead of current theme chosen. I tried /s…

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## [Notification to admins in User Field](https://meta.discourse.org/t/notification-to-admins-in-user-field/156749)

<div class="topic-metadata">

**Author:** [@Thamer](https://meta.discourse.org/u/Thamer)\
**Replies:** 0\
**Last updated:** [July 4, 2020, 4:24am UTC](https://meta.discourse.org/t/notification-to-admins-in-user-field/156749 "2020-07-04T04:24:08Z")

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Hi, How can I create a notification for my Admins when a user fills a specific text in User Field while signing up? I am trying to differ two groups os users in my forum and to be easier I want to separate them from th…

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