# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=603

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 604

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## [Lost tags from old topic](https://meta.discourse.org/t/lost-tags-from-old-topic/155352)

<div class="topic-metadata">

**Author:** [@Bank\_Live](https://meta.discourse.org/u/Bank_Live)\
**Replies:** 2\
**Last updated:** [June 23, 2020, 6:14am UTC](https://meta.discourse.org/t/lost-tags-from-old-topic/155352 "2020-06-23T06:14:19Z")

</div>

I have old 54 tags Lost all. I have to recreate the tags again to come back.

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## [Can't post a featured link if the generated title is shorter than the minimum limit](https://meta.discourse.org/t/cant-post-a-featured-link-if-the-generated-title-is-shorter-than-the-minimum-limit/155611)

<div class="topic-metadata">

**Author:** [@fzngagan](https://meta.discourse.org/u/fzngagan)\
**Replies:** 6\
**Last updated:** [June 23, 2020, 4:38am UTC](https://meta.discourse.org/t/cant-post-a-featured-link-if-the-generated-title-is-shorter-than-the-minimum-limit/155611 "2020-06-23T04:38:12Z")

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I posted this in support as this may be intentional i.e. a feature. How does the team feel about this one?

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## [Thinkific or Teachable easier for sso](https://meta.discourse.org/t/thinkific-or-teachable-easier-for-sso/155637)

<div class="topic-metadata">

**Author:** [@Chas](https://meta.discourse.org/u/Chas)\
**Replies:** 1\
**Last updated:** [June 23, 2020, 1:55am UTC](https://meta.discourse.org/t/thinkific-or-teachable-easier-for-sso/155637 "2020-06-23T01:55:56Z")

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I’ve been poking around the forum and trying to decide on Thinkific versus Teachable and which one has better SSO and webhook integration with Discourse. Any advice?

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## [Anonymous posting not available even when enabled](https://meta.discourse.org/t/anonymous-posting-not-available-even-when-enabled/155625)

<div class="topic-metadata">

**Author:** [@Wall-E](https://meta.discourse.org/u/Wall-E)\
**Replies:** 7\
**Last updated:** [June 23, 2020, 12:07am UTC](https://meta.discourse.org/t/anonymous-posting-not-available-even-when-enabled/155625 "2020-06-23T00:07:16Z")

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On my self-hosted discourse instance, I have enabled anonymous posting at trust level 1. Yet I am not seeing how to switch to that mode as a user with level \> 1 when I click under the user logo as explained here: Anonymo…

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## [Integrate Discourse Topic Style](https://meta.discourse.org/t/integrate-discourse-topic-style/155627)

<div class="topic-metadata">

**Author:** [@wubuqah](https://meta.discourse.org/u/wubuqah)\
**Replies:** 2\
**Last updated:** [June 22, 2020, 10:19pm UTC](https://meta.discourse.org/t/integrate-discourse-topic-style/155627 "2020-06-22T22:19:50Z")

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Hi, I have an application where I have the comments saved in our database. Just wanted to check if I can incorporate the styling how a topic and comments looks like. Thank You Wubuqah

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## [Problem with upgrading the latest version](https://meta.discourse.org/t/problem-with-upgrading-the-latest-version/154774)

<div class="topic-metadata">

**Author:** [@bekircem](https://meta.discourse.org/u/bekircem)\
**Replies:** 7\
**Last updated:** [June 22, 2020, 10:03pm UTC](https://meta.discourse.org/t/problem-with-upgrading-the-latest-version/154774 "2020-06-22T22:03:31Z")

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Hi, I am trying to update Discourse to the latest version. FAILED -------------------- Pups::ExecError: /root/upgrade\_postgres failed with return #\<Process::Status: pid 45 exit 1\> Location of failure: /pups/lib/pups/exe…

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## [How can I improve e-mail delivery (slow delivery)](https://meta.discourse.org/t/how-can-i-improve-e-mail-delivery-slow-delivery/155616)

<div class="topic-metadata">

**Author:** [@Thamer](https://meta.discourse.org/u/Thamer)\
**Replies:** 4\
**Last updated:** [June 22, 2020, 9:00pm UTC](https://meta.discourse.org/t/how-can-i-improve-e-mail-delivery-slow-delivery/155616 "2020-06-22T21:00:48Z")

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Hello everyone, I am suffering from slow e-mail delivery on my discourse website. For example, the first e-mail after signing up delays more than 7 minutes to arrive and also the one to recover passwords. How can I imp…

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## [PWA install unable](https://meta.discourse.org/t/pwa-install-unable/155612)

<div class="topic-metadata">

**Author:** [@ti0](https://meta.discourse.org/u/ti0)\
**Replies:** 3\
**Last updated:** [June 22, 2020, 8:59pm UTC](https://meta.discourse.org/t/pwa-install-unable/155612 "2020-06-22T20:59:34Z")

</div>

I have created a new discourse community, and I am part of a few others where I have had the option to install as a PWA when using Chrome, including this one (meta.discourse). I don’t get this option for the one I create…

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## [How to escape apostrophe in app.yml](https://meta.discourse.org/t/how-to-escape-apostrophe-in-app-yml/155575)

<div class="topic-metadata">

**Author:** [@nap](https://meta.discourse.org/u/nap)\
**Replies:** 9\
**Last updated:** [June 22, 2020, 7:34pm UTC](https://meta.discourse.org/t/how-to-escape-apostrophe-in-app-yml/155575 "2020-06-22T19:34:10Z")

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I would like to use a single quote character in the title of my forum to achieve Pilot's Lounge. When I specified it in the UI, it worked fine. However, when I try setting the variable DISCOURSE\_TITLE variable in app.y…

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## [CMake missing when adding discourse-code-review, sometimes](https://meta.discourse.org/t/cmake-missing-when-adding-discourse-code-review-sometimes/155592)

<div class="topic-metadata">

**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 2\
**Last updated:** [June 22, 2020, 6:41pm UTC](https://meta.discourse.org/t/cmake-missing-when-adding-discourse-code-review-sometimes/155592 "2020-06-22T18:41:41Z")

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This seems similar to ERROR: CMake is required to build Rugged, but I just tried a bootstrap and it failed if I didn’t do before\_code: - exec: cd: $home cmd: - apt update - apt …

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## [How to check the plugin was downloaded?](https://meta.discourse.org/t/how-to-check-the-plugin-was-downloaded/155589)

<div class="topic-metadata">

**Author:** [@Wall-E](https://meta.discourse.org/u/Wall-E)\
**Replies:** 4\
**Last updated:** [June 22, 2020, 5:31pm UTC](https://meta.discourse.org/t/how-to-check-the-plugin-was-downloaded/155589 "2020-06-22T17:31:28Z")

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I’m trying to install the Discourse Math Plugin. It is the 1st plugin I install. Discourse runs on a very modest VM under GCP. I edited the app.yml file like this: hooks: after\_code: - exec: cd: $home/plu…

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## [User profile : Oops! That page doesn’t exist or is private](https://meta.discourse.org/t/user-profile-oops-that-page-doesn-t-exist-or-is-private/155576)

<div class="topic-metadata">

**Author:** [@Gjithcka\_al](https://meta.discourse.org/u/Gjithcka_al)\
**Replies:** 7\
**Last updated:** [June 22, 2020, 5:31pm UTC](https://meta.discourse.org/t/user-profile-oops-that-page-doesn-t-exist-or-is-private/155576 "2020-06-22T17:31:22Z")

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Hello dear friends . i dont want to take a lot of your time, but i need your help . My Discourse have a litle errors , when im clicking in profile to user i receive this message : Oops! that page doesn’t exist or is pr…

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## [Discourse Docker startup ERROR on K8S](https://meta.discourse.org/t/discourse-docker-startup-error-on-k8s/155319)

<div class="topic-metadata">

**Author:** [@Divyaanand\_Sinha](https://meta.discourse.org/u/Divyaanand_Sinha)\
**Replies:** 4\
**Last updated:** [June 22, 2020, 4:27pm UTC](https://meta.discourse.org/t/discourse-docker-startup-error-on-k8s/155319 "2020-06-22T16:27:07Z")

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I trying to run discourse in a docker on k8s. However after deploying the docker I am facing the below Error when I try to access discourse. I checked /var/www/discourse/log/unicorn\_stderr.log and see the following …

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## [MyBB import script error](https://meta.discourse.org/t/mybb-import-script-error/155584)

<div class="topic-metadata">

**Author:** [@Newuser](https://meta.discourse.org/u/Newuser)\
**Replies:** 0\
**Last updated:** [June 22, 2020, 4:10pm UTC](https://meta.discourse.org/t/mybb-import-script-error/155584 "2020-06-22T16:10:33Z")

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Hi there, Currently I’m trying to migrate my forum from MyBB to Discourse. So far without success, despite having read several topics about it. This is what I have done so far at my latest attempt: Downloaded the dat…

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## [Authorize to read from specific network/domain](https://meta.discourse.org/t/authorize-to-read-from-specific-network-domain/155582)

<div class="topic-metadata">

**Author:** [@Wall-E](https://meta.discourse.org/u/Wall-E)\
**Replies:** 1\
**Last updated:** [June 22, 2020, 4:03pm UTC](https://meta.discourse.org/t/authorize-to-read-from-specific-network-domain/155582 "2020-06-22T16:03:28Z")

</div>

In Settings \> Login (see screenshot), there’s this login option: Require authentication to read content on this site, disallow anonymous access. Is there a similar option to authorize access to read the content only …

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## [How to make the text to appear more darker](https://meta.discourse.org/t/how-to-make-the-text-to-appear-more-darker/155564)

<div class="topic-metadata">

**Author:** [@Vansh\_Mittal](https://meta.discourse.org/u/Vansh_Mittal)\
**Replies:** 3\
**Last updated:** [June 22, 2020, 2:36pm UTC](https://meta.discourse.org/t/how-to-make-the-text-to-appear-more-darker/155564 "2020-06-22T14:36:26Z")

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As you can see in the image that the text is looking dull, how to make it more darker?

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## [Inlink the topics within the same article](https://meta.discourse.org/t/inlink-the-topics-within-the-same-article/155554)

<div class="topic-metadata">

**Author:** [@Monika\_Gupta](https://meta.discourse.org/u/Monika_Gupta)\
**Replies:** 4\
**Last updated:** [June 22, 2020, 2:30pm UTC](https://meta.discourse.org/t/inlink-the-topics-within-the-same-article/155554 "2020-06-22T14:30:13Z")

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Hi ..I want to link the topics within the same article, just like in Google Docs (Bookmark option). Is this possible in Discourse? Kindly help.

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## [How to make unindexed articles?](https://meta.discourse.org/t/how-to-make-unindexed-articles/155552)

<div class="topic-metadata">

**Author:** [@Monika\_Gupta](https://meta.discourse.org/u/Monika_Gupta)\
**Replies:** 3\
**Last updated:** [June 22, 2020, 2:19pm UTC](https://meta.discourse.org/t/how-to-make-unindexed-articles/155552 "2020-06-22T14:19:25Z")

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Hi..If I want to create an unindexed article which is visible when one has the link & is not visible on my homepage. Is this possible?? Please help

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## [Black text in profile menu?](https://meta.discourse.org/t/black-text-in-profile-menu/155520)

<div class="topic-metadata">

**Author:** [@LR10123](https://meta.discourse.org/u/LR10123)\
**Replies:** 2\
**Last updated:** [June 22, 2020, 2:04pm UTC](https://meta.discourse.org/t/black-text-in-profile-menu/155520 "2020-06-22T14:04:37Z")

</div>

In the new update, the blue text when you click on your profile was replaced by ugly black text, could this be changed back?

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## [How to use @ to get the attention of the moderators](https://meta.discourse.org/t/how-to-use-to-get-the-attention-of-the-moderators/155553)

<div class="topic-metadata">

**Author:** [@nap](https://meta.discourse.org/u/nap)\
**Replies:** 7\
**Last updated:** [June 22, 2020, 1:07pm UTC](https://meta.discourse.org/t/how-to-use-to-get-the-attention-of-the-moderators/155553 "2020-06-22T13:07:14Z")

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I am a new member here and my Trust Level prevents me from editing a post I made a couple days ago which contains an error. I would like to have the error fixed but don’t know how to make this happen. How can I use @ i…

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## [Replies with specified fields](https://meta.discourse.org/t/replies-with-specified-fields/81811)

<div class="topic-metadata">

**Author:** [@JacobLett](https://meta.discourse.org/u/JacobLett)\
**Replies:** 2\
**Last updated:** [March 2, 2018, 7:54pm UTC](https://meta.discourse.org/t/replies-with-specified-fields/81811 "2018-03-02T19:54:43Z")

</div>

Is it possible to create a topic in a community that then requires all replies to have a certain type of formatted response? If they hit reply it would ask them for Text label {text input} Image \[file chooser\] Descri…

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## [Posts report including](https://meta.discourse.org/t/posts-report-including/155535)

<div class="topic-metadata">

**Author:** [@tpetrov](https://meta.discourse.org/u/tpetrov)\
**Replies:** 1\
**Last updated:** [June 22, 2020, 9:25am UTC](https://meta.discourse.org/t/posts-report-including/155535 "2020-06-22T09:25:38Z")

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Does the Posts report /admin/reports/posts include topics + replies or only replies?

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## [Can't turn off 2 factor](https://meta.discourse.org/t/cant-turn-off-2-factor/155513)

<div class="topic-metadata">

**Author:** [@Headless](https://meta.discourse.org/u/Headless)\
**Replies:** 1\
**Last updated:** [June 21, 2020, 10:55pm UTC](https://meta.discourse.org/t/cant-turn-off-2-factor/155513 "2020-06-21T22:55:32Z")

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I am trying to turn off 2 factor for someone, and everytime I do it I get this response. Help?

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## [Discourse App & Notifications Question](https://meta.discourse.org/t/discourse-app-notifications-question/73879)

<div class="topic-metadata">

**Author:** [@nsuchy](https://meta.discourse.org/u/nsuchy)\
**Replies:** 9\
**Last updated:** [June 21, 2020, 10:38pm UTC](https://meta.discourse.org/t/discourse-app-notifications-question/73879 "2020-06-21T22:38:07Z")

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So I have two questions about the Discourse App. At some point will the app work like an app and not just a web browser list? Currently only Discourse hosted forums get notifications, I run a community that’s very priv…

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## [Openid login problem in Safari](https://meta.discourse.org/t/openid-login-problem-in-safari/155501)

<div class="topic-metadata">

**Author:** [@dassun](https://meta.discourse.org/u/dassun)\
**Replies:** 1\
**Last updated:** [June 21, 2020, 9:07pm UTC](https://meta.discourse.org/t/openid-login-problem-in-safari/155501 "2020-06-21T21:07:29Z")

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Hi, I have setup a discourse site with Cognito authentication. When the user connects to the site (https://discourse.example.com) he goes to the Cognito login page (https://auth.example.com). After checking credentials,…

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## [Hide 'Site Feedback' from public view](https://meta.discourse.org/t/hide-site-feedback-from-public-view/155493)

<div class="topic-metadata">

**Author:** [@nap](https://meta.discourse.org/u/nap)\
**Replies:** 4\
**Last updated:** [June 21, 2020, 5:46pm UTC](https://meta.discourse.org/t/hide-site-feedback-from-public-view/155493 "2020-06-21T17:46:26Z")

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Hi, as per the title. Can this be done?

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## [Profiles link to 404](https://meta.discourse.org/t/profiles-link-to-404/152697)

<div class="topic-metadata">

**Author:** [@absi](https://meta.discourse.org/u/absi)\
**Replies:** 7\
**Last updated:** [June 21, 2020, 5:09pm UTC](https://meta.discourse.org/t/profiles-link-to-404/152697 "2020-06-21T17:09:40Z")

</div>

Suddenly all user profiles are going to 404 page. Any ideas what happened?

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## [Ask to repeat password while creating new account](https://meta.discourse.org/t/ask-to-repeat-password-while-creating-new-account/155481)

<div class="topic-metadata">

**Author:** [@Thamer](https://meta.discourse.org/u/Thamer)\
**Replies:** 3\
**Last updated:** [June 21, 2020, 5:04pm UTC](https://meta.discourse.org/t/ask-to-repeat-password-while-creating-new-account/155481 "2020-06-21T17:04:23Z")

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Hey, I am wondering if there is a way to ask the new user to repeat his password in one more field while creating a new account using email address?? The field needs to ask for repeating the password and confirming tha…

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## [Discourse shell update is failing constantly](https://meta.discourse.org/t/discourse-shell-update-is-failing-constantly/155395)

<div class="topic-metadata">

**Author:** [@hosna](https://meta.discourse.org/u/hosna)\
**Replies:** 3\
**Last updated:** [June 21, 2020, 4:58pm UTC](https://meta.discourse.org/t/discourse-shell-update-is-failing-constantly/155395 "2020-06-21T16:58:40Z")

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Here is the log: \[root@talk discourse\]# ./launcher rebuild app Ensuring launcher is up to date Fetching origin Launcher is up-to-date Stopping old container + /usr/bin/docker stop -t 10 app app cd /pups && git …

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## [How do I split a topic into two topics?](https://meta.discourse.org/t/how-do-i-split-a-topic-into-two-topics/155468)

<div class="topic-metadata">

**Author:** [@paultaylor](https://meta.discourse.org/u/paultaylor)\
**Replies:** 3\
**Last updated:** [June 21, 2020, 12:06pm UTC](https://meta.discourse.org/t/how-do-i-split-a-topic-into-two-topics/155468 "2020-06-21T12:06:18Z")

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How do i split a topic into two topics ? Ive seen in in action on other discourse forums, and I have read some discussions about here on this forum. But they imply it is a standard feature, and I cannot find the option …

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