# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=609

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 610

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## [White screen when browsing from mobile](https://meta.discourse.org/t/white-screen-when-browsing-from-mobile/153633)

<div class="topic-metadata">

**Author:** [@jonwgeorge](https://meta.discourse.org/u/jonwgeorge)\
**Replies:** 8\
**Last updated:** [June 4, 2020, 1:39am UTC](https://meta.discourse.org/t/white-screen-when-browsing-from-mobile/153633 "2020-06-04T01:39:24Z")

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I’ve tried to find an answer but only finding locked threads. I’m seeing a white screen on my mobile browser. I’m unable to login on mobile to see /logs and I’m not seeing any logs on desktop. I’ve already restarted the …

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## [How can I turn off my forum?](https://meta.discourse.org/t/how-can-i-turn-off-my-forum/154082)

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**Author:** [@Aiden12114](https://meta.discourse.org/u/Aiden12114)\
**Replies:** 5\
**Last updated:** [June 7, 2020, 10:33am UTC](https://meta.discourse.org/t/how-can-i-turn-off-my-forum/154082 "2020-06-07T10:33:11Z")

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I was wondering how I can stop my forum because I need to do some maintenance and I want no one to access it. Edit: I cannot turn off my VPS because I am hosting 2 Discord bots on it.

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## [Login Problem after restore a backup](https://meta.discourse.org/t/login-problem-after-restore-a-backup/154043)

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**Author:** [@Schoebi](https://meta.discourse.org/u/Schoebi)\
**Replies:** 1\
**Last updated:** [June 7, 2020, 4:29am UTC](https://meta.discourse.org/t/login-problem-after-restore-a-backup/154043 "2020-06-07T04:29:44Z")

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Just successfully restored a discourse backup based on a yunohost.org server. (Both instances base on the same yunohost and discourse versions) Content is visible, though login is not possible. User is not activated. A…

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## [Disable Discord login account popup](https://meta.discourse.org/t/disable-discord-login-account-popup/154054)

<div class="topic-metadata">

**Author:** [@Aiden12114](https://meta.discourse.org/u/Aiden12114)\
**Replies:** 0\
**Last updated:** [June 7, 2020, 12:39am UTC](https://meta.discourse.org/t/disable-discord-login-account-popup/154054 "2020-06-07T00:39:46Z")

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So, I want everyone to ONLY be able to Login with Discord. But when they do, this appears, I was wondering how I can remove it?

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## [Bulk editing Categories](https://meta.discourse.org/t/bulk-editing-categories/81076)

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**Author:** [@Heather\_Dudley](https://meta.discourse.org/u/Heather_Dudley)\
**Replies:** 2\
**Last updated:** [February 20, 2018, 8:31pm UTC](https://meta.discourse.org/t/bulk-editing-categories/81076 "2018-02-20T20:31:12Z")

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Is there an easy way to bulk edit categories from the admin panel? We’re working on a test site, and of course, I set up differing badge colors for all the categories. I’d like to change them all to roughly the same them…

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## [Subfolder rewrites (but doesn't redirect) to main domain after 2.5.0.beta6](https://meta.discourse.org/t/subfolder-rewrites-but-doesnt-redirect-to-main-domain-after-2-5-0-beta6/153664)

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**Author:** [@pierrepierre](https://meta.discourse.org/u/pierrepierre)\
**Replies:** 4\
**Last updated:** [June 6, 2020, 12:48pm UTC](https://meta.discourse.org/t/subfolder-rewrites-but-doesnt-redirect-to-main-domain-after-2-5-0-beta6/153664 "2020-06-06T12:48:33Z")

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I have 2 containers (1 discourse and 1WordPress) and an Nginx reverse proxy routing traffic to WordPress: any URLs without /community after mydomain . com Discourse: when the URL is mydomain . com/community. It has be…

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## [How to add click to expand content in posts](https://meta.discourse.org/t/how-to-add-click-to-expand-content-in-posts/153691)

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**Author:** [@sharkdeng](https://meta.discourse.org/u/sharkdeng)\
**Replies:** 3\
**Last updated:** [June 6, 2020, 11:49am UTC](https://meta.discourse.org/t/how-to-add-click-to-expand-content-in-posts/153691 "2020-06-06T11:49:44Z")

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Hello, I wonder how to add a button which clicked will show hidden transcript in the content here. I saw the content support HTML. How to do that. Thank you.

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## [How do I turn off AdSense ads?](https://meta.discourse.org/t/how-do-i-turn-off-adsense-ads/98494)

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**Author:** [@Joseph\_Tucker](https://meta.discourse.org/u/Joseph_Tucker)\
**Replies:** 5\
**Last updated:** [June 6, 2020, 2:29am UTC](https://meta.discourse.org/t/how-do-i-turn-off-adsense-ads/98494 "2020-06-06T02:29:02Z")

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How do I turn off AdSense ads? I’ve checked around the Admin panel and under Settings for AdSense but can’t find how to shut them off. Any help greatly appreciated.

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## [How to embed a video in a post?](https://meta.discourse.org/t/how-to-embed-a-video-in-a-post/153992)

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**Author:** [@jenni\_alencar](https://meta.discourse.org/u/jenni_alencar)\
**Replies:** 1\
**Last updated:** [June 5, 2020, 9:45pm UTC](https://meta.discourse.org/t/how-to-embed-a-video-in-a-post/153992 "2020-06-05T21:45:10Z")

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Hello community, Im trying to insert this video in a post, but its not working

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## [Incomplete topic titles beginning with a number can have odd behavior](https://meta.discourse.org/t/incomplete-topic-titles-beginning-with-a-number-can-have-odd-behavior/153975)

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**Author:** [@Jose\_C\_Gomez](https://meta.discourse.org/u/Jose_C_Gomez)\
**Replies:** 5\
**Last updated:** [June 5, 2020, 8:49pm UTC](https://meta.discourse.org/t/incomplete-topic-titles-beginning-with-a-number-can-have-odd-behavior/153975 "2020-06-05T20:49:48Z")

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If you put a title that starts with a number and that number coincides with a different topic ID. Then sharing or clicking on a direct link (without the post ID) automatically redirects you to the clashing topic. For ex…

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## [User Categories](https://meta.discourse.org/t/user-categories/153981)

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**Author:** [@csmu](https://meta.discourse.org/u/csmu)\
**Replies:** 1\
**Last updated:** [June 5, 2020, 8:10pm UTC](https://meta.discourse.org/t/user-categories/153981 "2020-06-05T20:10:22Z")

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Is it possible for a user to have their own categories? Cheers and thanks. Keith John Hutchison - Ceiteach Seán Mac Úistin Bringing Data to Life Pty. Ltd. (BD2L)

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## [Rendering of quotation marks](https://meta.discourse.org/t/rendering-of-quotation-marks/81036)

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**Author:** [@fhe](https://meta.discourse.org/u/fhe)\
**Replies:** 2\
**Last updated:** [February 20, 2018, 3:48pm UTC](https://meta.discourse.org/t/rendering-of-quotation-marks/81036 "2018-02-20T15:48:57Z")

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I’ve recently converted a large forum to Discourse and now noticed something, I’d like to change. We have many posts where quotation marks are used to denote small snippets of code or parameters to specific functions. Th…

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## [Error upgrading Discourse - gem conflict](https://meta.discourse.org/t/error-upgrading-discourse-gem-conflict/152294)

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**Author:** [@schungx](https://meta.discourse.org/u/schungx)\
**Replies:** 8\
**Last updated:** [June 5, 2020, 2:18pm UTC](https://meta.discourse.org/t/error-upgrading-discourse-gem-conflict/152294 "2020-06-05T14:18:24Z")

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Trying to upgrade, but got stuck on this error: I, \[2020-05-22T05:14:06.527007 #1\] INFO -- : \> cd /var/www/discourse && su discourse -c 'bundle exec rake db:migrate' rake aborted! Gem::ConflictError: Unable to activate…

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## [What is ■■■■■ and how does it work?](https://meta.discourse.org/t/what-is-and-how-does-it-work/153950)

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**Author:** [@sunjam](https://meta.discourse.org/u/sunjam)\
**Replies:** 6\
**Last updated:** [June 5, 2020, 3:23pm UTC](https://meta.discourse.org/t/what-is-and-how-does-it-work/153950 "2020-06-05T15:23:24Z")

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A word “troll” was turned into ■■■■■ by a non-admin on a post and I’m wondering how this happens. Thanks!

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## [Restore problem: relation "theme\_fields" does not exist](https://meta.discourse.org/t/restore-problem-relation-theme-fields-does-not-exist/95500)

<div class="topic-metadata">

**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 10\
**Last updated:** [June 5, 2020, 2:38pm UTC](https://meta.discourse.org/t/restore-problem-relation-theme-fields-does-not-exist/95500 "2020-06-05T14:38:57Z")

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@tgxworld, I think this is in your wheelhouse. Trying to restore a backup from Discourse 2.1.0.beta5 - https://github.com/discourse/discourse version 8da2d8df3d5f7196f1c267b8a664597a725241ac or "Discourse 2.1.0.beta5 - …

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## [Migrating uploaded files from DO to S3](https://meta.discourse.org/t/migrating-uploaded-files-from-do-to-s3/153896)

<div class="topic-metadata">

**Author:** [@iraszl](https://meta.discourse.org/u/iraszl)\
**Replies:** 2\
**Last updated:** [June 5, 2020, 12:38pm UTC](https://meta.discourse.org/t/migrating-uploaded-files-from-do-to-s3/153896 "2020-06-05T12:38:50Z")

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I was thinking to migrate all the files already uploaded to my discourse site to S3 and then continue serving them from S3 instead of Digital Ocean local disk. (I already managed to set-up the backups to be stored on an…

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## [What is launcher start-cmd suppose to do?](https://meta.discourse.org/t/what-is-launcher-start-cmd-suppose-to-do/153597)

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**Author:** [@EricGT](https://meta.discourse.org/u/EricGT)\
**Replies:** 2\
**Last updated:** [June 2, 2020, 6:16pm UTC](https://meta.discourse.org/t/what-is-launcher-start-cmd-suppose-to-do/153597 "2020-06-02T18:16:05Z")

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The help for launcher has Usage: launcher COMMAND CONFIG \[--skip-prereqs\] \[--docker-args STRING\] Commands: start: Start/initialize a container ... start-cmd: Generate docker command used to start cont…

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## [Launcher run works different than enter and run command](https://meta.discourse.org/t/launcher-run-works-different-than-enter-and-run-command/100197)

<div class="topic-metadata">

**Author:** [@iurisilvio](https://meta.discourse.org/u/iurisilvio)\
**Replies:** 7\
**Last updated:** [June 3, 2020, 11:41pm UTC](https://meta.discourse.org/t/launcher-run-works-different-than-enter-and-run-command/100197 "2020-06-03T23:41:40Z")

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Entering app context and running my command works as expected. /var/discourse# ./launcher enter app /var/www/discourse# discourse disable\_restore Restore are now forbidden. Enable them with \`enable\_restore\` I expected …

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## [Discord role to a Discourse group?](https://meta.discourse.org/t/discord-role-to-a-discourse-group/153918)

<div class="topic-metadata">

**Author:** [@Aiden12114](https://meta.discourse.org/u/Aiden12114)\
**Replies:** 1\
**Last updated:** [June 5, 2020, 11:08am UTC](https://meta.discourse.org/t/discord-role-to-a-discourse-group/153918 "2020-06-05T11:08:13Z")

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I was wondering, if a Discord Role gets added to a user on a Discord server, it gives a user a group on my forum

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## [Reply by Email not working](https://meta.discourse.org/t/reply-by-email-not-working/129860)

<div class="topic-metadata">

**Author:** [@waffleslop](https://meta.discourse.org/u/waffleslop)\
**Replies:** 1\
**Last updated:** [June 4, 2020, 2:04pm UTC](https://meta.discourse.org/t/reply-by-email-not-working/129860 "2020-06-04T14:04:49Z")

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I am having issues with Reply by Email. A user receives an email when tagged in a Topic, however the “Reply” address is noreply@forum.site.com This is the same email address I have set in “notification email” There is …

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## [Generate https links in port 80](https://meta.discourse.org/t/generate-https-links-in-port-80/153448)

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**Author:** [@anton21m](https://meta.discourse.org/u/anton21m)\
**Replies:** 20\
**Last updated:** [June 5, 2020, 8:18am UTC](https://meta.discourse.org/t/generate-https-links-in-port-80/153448 "2020-06-05T08:18:08Z")

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I need to implement the server so that it listens to port 80 but gives links in https. How can I solve this problem? my configuration now works like this and all the links are in http: expose: # - “443:443” # https -…

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## [Should I also rebuild my data container when upgrading](https://meta.discourse.org/t/should-i-also-rebuild-my-data-container-when-upgrading/153900)

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**Author:** [@Luca\_Prete](https://meta.discourse.org/u/Luca_Prete)\
**Replies:** 3\
**Last updated:** [June 5, 2020, 8:13am UTC](https://meta.discourse.org/t/should-i-also-rebuild-my-data-container-when-upgrading/153900 "2020-06-05T08:13:58Z")

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@sam thanks for the guidance. Quicik question: we’re using the version with two separate containers. We’ve just upgraded discourse to the latest version through the UI. Now we see the message that suggests to do git pu…

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## [I entered the wrong admin email address during initial setup](https://meta.discourse.org/t/i-entered-the-wrong-admin-email-address-during-initial-setup/74241)

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**Author:** [@Costas](https://meta.discourse.org/u/Costas)\
**Replies:** 37\
**Last updated:** [June 5, 2020, 6:41am UTC](https://meta.discourse.org/t/i-entered-the-wrong-admin-email-address-during-initial-setup/74241 "2020-06-05T06:41:34Z")

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I have a couple of test sites running Discourse just with IP’s at present and I have been testing Elastic Email (EE). Seems ok so far but I haven’t done the domain verification SPF stuff yet. I want to change the admin…

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## [Following categories](https://meta.discourse.org/t/following-categories/80996)

<div class="topic-metadata">

**Author:** [@Guy\_Fawkes](https://meta.discourse.org/u/Guy_Fawkes)\
**Replies:** 5\
**Last updated:** [June 5, 2020, 6:41am UTC](https://meta.discourse.org/t/following-categories/80996 "2020-06-05T06:41:20Z")

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is it possible to make all the categories in “Mute” option instead of the “Normal” ? And how ?

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## [Page load slow according to Google Search Console](https://meta.discourse.org/t/page-load-slow-according-to-google-search-console/153895)

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**Author:** [@iraszl](https://meta.discourse.org/u/iraszl)\
**Replies:** 0\
**Last updated:** [June 5, 2020, 6:39am UTC](https://meta.discourse.org/t/page-load-slow-according-to-google-search-console/153895 "2020-06-05T06:39:12Z")

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In a previous topic I received awesome advice how to speed up my site graphic design forum by removing unnecessary plugins, which helped speed up my site. I also increased memory to 4GB, and I have 2 VCPUs on Digital Oce…

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## [If I force Discourse to use HTTPS without checking every resource, what happens?](https://meta.discourse.org/t/if-i-force-discourse-to-use-https-without-checking-every-resource-what-happens/80995)

<div class="topic-metadata">

**Author:** [@infered5](https://meta.discourse.org/u/infered5)\
**Replies:** 7\
**Last updated:** [February 20, 2018, 10:52am UTC](https://meta.discourse.org/t/if-i-force-discourse-to-use-https-without-checking-every-resource-what-happens/80995 "2018-02-20T10:52:50Z")

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I see a ton of warnings about making sure every resource is HTTPS (which I’ve done) before using force-https in the Discourse security settings. What happens if I don’t? If my background URL in my CSS code is only HTTP,…

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## [Can't Access Installation Set Up in Browser](https://meta.discourse.org/t/cant-access-installation-set-up-in-browser/153845)

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**Author:** [@abgeter](https://meta.discourse.org/u/abgeter)\
**Replies:** 21\
**Last updated:** [June 4, 2020, 6:50pm UTC](https://meta.discourse.org/t/cant-access-installation-set-up-in-browser/153845 "2020-06-04T18:50:12Z")

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Hi all, I’m having trouble installing Discourse after setting it up through digital ocean. I’ve gone through all of the steps through the quick installation guide and following videos. Once the terminal lets me know tha…

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## [Exit popup using Hubspot](https://meta.discourse.org/t/exit-popup-using-hubspot/149785)

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**Author:** [@dunebuggie](https://meta.discourse.org/u/dunebuggie)\
**Replies:** 1\
**Last updated:** [June 4, 2020, 2:50pm UTC](https://meta.discourse.org/t/exit-popup-using-hubspot/149785 "2020-06-04T14:50:57Z")

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Hi team, Here’s what I’m trying to do: Create a pop-up that triggers when a visitor is about to exit, asking for them to register in order to get a whitepaper. I found that the CRM that we use- Hubspot, has the functio…

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## [Embed header or Discourse as Header provider](https://meta.discourse.org/t/embed-header-or-discourse-as-header-provider/153817)

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**Author:** [@ramjke](https://meta.discourse.org/u/ramjke)\
**Replies:** 0\
**Last updated:** [June 4, 2020, 12:58pm UTC](https://meta.discourse.org/t/embed-header-or-discourse-as-header-provider/153817 "2020-06-04T12:58:39Z")

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I have a site (not Wordpress) and a forum. I customized my site to use Discourse as an SSO provider to register/authorize/sync users on both. I want to integrate the site and forum more tightly. First, I want to use Di…

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## [RSS for category filtered by tag?](https://meta.discourse.org/t/rss-for-category-filtered-by-tag/115385)

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**Author:** [@Krischan](https://meta.discourse.org/u/Krischan)\
**Replies:** 3\
**Last updated:** [June 4, 2020, 12:58pm UTC](https://meta.discourse.org/t/rss-for-category-filtered-by-tag/115385 "2020-06-04T12:58:20Z")

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Is there a feed for eg https://meta.discourse.org/tags/c/bug/markdown? The source code refers to the tag RSS https://meta.discourse.org/tags/markdown.rss.

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