# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=610

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 611

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## [Is Roblox Login Possible?](https://meta.discourse.org/t/is-roblox-login-possible/153808)

<div class="topic-metadata">

**Author:** [@Aiden12114](https://meta.discourse.org/u/Aiden12114)\
**Replies:** 3\
**Last updated:** [June 4, 2020, 11:27am UTC](https://meta.discourse.org/t/is-roblox-login-possible/153808 "2020-06-04T11:27:39Z")

</div>

I was wondering if there’s anyway to add a Roblox Login system like the Roblox DevForum (https://devforum.roblox.com)

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## [Data privacy concern](https://meta.discourse.org/t/data-privacy-concern/153787)

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**Author:** [@Hilario](https://meta.discourse.org/u/Hilario)\
**Replies:** 2\
**Last updated:** [June 4, 2020, 9:17am UTC](https://meta.discourse.org/t/data-privacy-concern/153787 "2020-06-04T09:17:03Z")

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Hello I have been reported some security flaws I would like to understand User List: All the platform users are visibles without being identified https://\*domain\*/directory\_items.json?period=daily&order=posts\_read Us…

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## [Twitter Onebox preview not working anymore on my discourse](https://meta.discourse.org/t/twitter-onebox-preview-not-working-anymore-on-my-discourse/153785)

<div class="topic-metadata">

**Author:** [@tam](https://meta.discourse.org/u/tam)\
**Replies:** 1\
**Last updated:** [June 4, 2020, 7:49am UTC](https://meta.discourse.org/t/twitter-onebox-preview-not-working-anymore-on-my-discourse/153785 "2020-06-04T07:49:48Z")

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Hi all, For a few days, twitter links do not create onebox anymore on our discourse install (v2.4.5 with 2 plugins: spoiler-alert and whos-online). Old onebox are still working but new ones seem to be unable to retriev…

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## [How can I recover missing avatars?](https://meta.discourse.org/t/how-can-i-recover-missing-avatars/150245)

<div class="topic-metadata">

**Author:** [@Pad\_Pors](https://meta.discourse.org/u/Pad_Pors)\
**Replies:** 8\
**Last updated:** [June 4, 2020, 5:02am UTC](https://meta.discourse.org/t/how-can-i-recover-missing-avatars/150245 "2020-06-04T05:02:32Z")

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we have faced an issue similar to this Contribute \> Bug : https://meta.discourse.org/t/missing-user-profile-pictures/93844 is there any way to recover the missing avatars? p.s.: I tried to use this guide and ran rake …

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## [How to Use Discourse For Multiple Community Courses](https://meta.discourse.org/t/how-to-use-discourse-for-multiple-community-courses/153727)

<div class="topic-metadata">

**Author:** [@Danny\_Peavey](https://meta.discourse.org/u/Danny_Peavey)\
**Replies:** 2\
**Last updated:** [June 4, 2020, 4:56am UTC](https://meta.discourse.org/t/how-to-use-discourse-for-multiple-community-courses/153727 "2020-06-04T04:56:51Z")

</div>

Does anyone know if this is possible and if so, have a step by step guide? We have several courses that I want to launch but I want each one to be community based

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## [Confused by Error Message From Reply-by-Email](https://meta.discourse.org/t/confused-by-error-message-from-reply-by-email/139841)

<div class="topic-metadata">

**Author:** [@hartz](https://meta.discourse.org/u/hartz)\
**Replies:** 26\
**Last updated:** [June 4, 2020, 2:59am UTC](https://meta.discourse.org/t/confused-by-error-message-from-reply-by-email/139841 "2020-06-04T02:59:47Z")

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This might just be a personal failing, but I’m a bit confused by some of the error reporting I’m getting after setting up reply-by-email. When someone replies to a message from an e-mail address not associated with thei…

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## [How to show site\_texts strings to themes and theme components?](https://meta.discourse.org/t/how-to-show-site-texts-strings-to-themes-and-theme-components/151927)

<div class="topic-metadata">

**Author:** [@Bcat](https://meta.discourse.org/u/Bcat)\
**Replies:** 8\
**Last updated:** [June 4, 2020, 2:39am UTC](https://meta.discourse.org/t/how-to-show-site-texts-strings-to-themes-and-theme-components/151927 "2020-06-04T02:39:02Z")

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I have created Tocic Share but want to use the default js.share.facebook example, but according to this article, I wrote it wrong so it doesn’t show. Can show me how to display properly instead of adding new words to th…

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## [Wrong path after update of permalinks - bug?](https://meta.discourse.org/t/wrong-path-after-update-of-permalinks-bug/150466)

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**Author:** [@frold](https://meta.discourse.org/u/frold)\
**Replies:** 7\
**Last updated:** [June 4, 2020, 12:17am UTC](https://meta.discourse.org/t/wrong-path-after-update-of-permalinks-bug/150466 "2020-06-04T00:17:06Z")

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It seems like when I update the parmalink structure in Wordpress and then update the discourse post both paths to the article is not updated. The path in the article is: But not the link in the topic text. Is th…

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## [Docker Discourse Host OS Standard Operating Procedures](https://meta.discourse.org/t/docker-discourse-host-os-standard-operating-procedures/153494)

<div class="topic-metadata">

**Author:** [@EricGT](https://meta.discourse.org/u/EricGT)\
**Replies:** 0\
**Last updated:** [June 1, 2020, 6:16pm UTC](https://meta.discourse.org/t/docker-discourse-host-os-standard-operating-procedures/153494 "2020-06-01T18:16:45Z")

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There are many how to posts which are great but there is one I can not find or does not exist that includes: For those self-hosting, how to configure the host OS, such as Ubuntu, for only hosting the Docker container. O…

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## [Inserted full group index template, but it won't show any groups](https://meta.discourse.org/t/inserted-full-group-index-template-but-it-wont-show-any-groups/153743)

<div class="topic-metadata">

**Author:** [@JQ331](https://meta.discourse.org/u/JQ331)\
**Replies:** 0\
**Last updated:** [June 3, 2020, 9:09pm UTC](https://meta.discourse.org/t/inserted-full-group-index-template-but-it-wont-show-any-groups/153743 "2020-06-03T21:09:30Z")

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I’m trying to make some customizations to the group index page, but haven’t gotten it to work yet, so I thought I’d try putting in the whole groups/index template and go from there. So in the \</head\> of my customizati…

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## [Show the 'New Topic' button to none registered users](https://meta.discourse.org/t/show-the-new-topic-button-to-none-registered-users/102973)

<div class="topic-metadata">

**Author:** [@christian\_01](https://meta.discourse.org/u/christian_01)\
**Replies:** 2\
**Last updated:** [June 3, 2020, 7:17pm UTC](https://meta.discourse.org/t/show-the-new-topic-button-to-none-registered-users/102973 "2020-06-03T19:17:33Z")

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I’d like my site to show the ‘New Topic’ button to none registered users (as well as everyone). Can this be done? Thanks in advance.

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## [Custom 404 page - existing plugins?](https://meta.discourse.org/t/custom-404-page-existing-plugins/87441)

<div class="topic-metadata">

**Author:** [@Bas](https://meta.discourse.org/u/Bas)\
**Replies:** 21\
**Last updated:** [June 3, 2020, 7:15pm UTC](https://meta.discourse.org/t/custom-404-page-existing-plugins/87441 "2020-06-03T19:15:22Z")

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It seems that you need to develop a plugin to customize the 404 page. Does anyone have an example of a plug-in that does that? We’d love to (radically) change the 404 page, would be a shame if we’d develop a plugin if …

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## [Twitter embeds no longer showing](https://meta.discourse.org/t/twitter-embeds-no-longer-showing/153674)

<div class="topic-metadata">

**Author:** [@JonLumb](https://meta.discourse.org/u/JonLumb)\
**Replies:** 7\
**Last updated:** [June 3, 2020, 7:04pm UTC](https://meta.discourse.org/t/twitter-embeds-no-longer-showing/153674 "2020-06-03T19:04:40Z")

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Cannot find any mention of this so far; I’m running a completely regular Discourse instance currently on 2.5.0.beta6 and we’re getting an issue where newly created Twitter links just show a pair of brackets instead of an…

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## [Convert ipb to discourse?](https://meta.discourse.org/t/convert-ipb-to-discourse/80978)

<div class="topic-metadata">

**Author:** [@connorhawke](https://meta.discourse.org/u/connorhawke)\
**Replies:** 2\
**Last updated:** [February 20, 2018, 12:32am UTC](https://meta.discourse.org/t/convert-ipb-to-discourse/80978 "2018-02-20T00:32:42Z")

</div>

Is there a converter available to convert my IPB 4 forum to the current version of Discourse? Need posts, members and forum organization intact.

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## [Update failed (postgresql)](https://meta.discourse.org/t/update-failed-postgresql/153713)

<div class="topic-metadata">

**Author:** [@noezDE](https://meta.discourse.org/u/noezDE)\
**Replies:** 7\
**Last updated:** [June 3, 2020, 5:54pm UTC](https://meta.discourse.org/t/update-failed-postgresql/153713 "2020-06-03T17:54:13Z")

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Doing the newest update (incl. postgresql) result in an error: root@community:/var/discourse# ./launcher rebuild app Ensuring launcher is up to date Fetching origin Launcher is up-to-date Stopping old container + /…

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## [Is creating a second app.yml-like file enough for multisite?](https://meta.discourse.org/t/is-creating-a-second-app-yml-like-file-enough-for-multisite/145362)

<div class="topic-metadata">

**Author:** [@kuba-orlik](https://meta.discourse.org/u/kuba-orlik)\
**Replies:** 3\
**Last updated:** [June 3, 2020, 5:17pm UTC](https://meta.discourse.org/t/is-creating-a-second-app-yml-like-file-enough-for-multisite/145362 "2020-06-03T17:17:25Z")

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I’m attempting to create a second instance of Discourse on my machine that would be served on a different domain via a reverse proxy. Would it be OK if I just copied the current app.yml file to app2.yml file, changed wh…

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## [Setup Configuration](https://meta.discourse.org/t/setup-configuration/153698)

<div class="topic-metadata">

**Author:** [@mason.menter](https://meta.discourse.org/u/mason.menter)\
**Replies:** 4\
**Last updated:** [June 3, 2020, 3:14pm UTC](https://meta.discourse.org/t/setup-configuration/153698 "2020-06-03T15:14:15Z")

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I want to change my sites favicon, banner on the top left, and logo. Do I have to rerun the setup wizard or where can I change it if not? If I did the wizard, would that wipe past posts,groups etc?

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## [Problems with thumbnails from Soundcloud and YouTube oneboxes](https://meta.discourse.org/t/problems-with-thumbnails-from-soundcloud-and-youtube-oneboxes/152511)

<div class="topic-metadata">

**Author:** [@icaria36](https://meta.discourse.org/u/icaria36)\
**Replies:** 11\
**Last updated:** [June 3, 2020, 1:25pm UTC](https://meta.discourse.org/t/problems-with-thumbnails-from-soundcloud-and-youtube-oneboxes/152511 "2020-06-03T13:25:18Z")

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We are using Topic List Previews (legacy) with tiles in our main page. Yesterday we had to rebuild our instance for reasons unrelated to TPL. We were aware of the change of thumbnailing backend in Discourse core and we k…

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## [New users cannot delete their own topic](https://meta.discourse.org/t/new-users-cannot-delete-their-own-topic/153672)

<div class="topic-metadata">

**Author:** [@andreas81](https://meta.discourse.org/u/andreas81)\
**Replies:** 4\
**Last updated:** [June 3, 2020, 1:07pm UTC](https://meta.discourse.org/t/new-users-cannot-delete-their-own-topic/153672 "2020-06-03T13:07:23Z")

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We have the case that new users cannot delete their first thread. Can someone help me where I can set this so that new users can also remove their created threads.

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## [\[CSS\] Problem with color background on mobile](https://meta.discourse.org/t/css-problem-with-color-background-on-mobile/152902)

<div class="topic-metadata">

**Author:** [@Td\_skt](https://meta.discourse.org/u/Td_skt)\
**Replies:** 2\
**Last updated:** [June 3, 2020, 12:04pm UTC](https://meta.discourse.org/t/css-problem-with-color-background-on-mobile/152902 "2020-06-03T12:04:57Z")

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Hello, Like u can see in the attached file, i have a problem with the background on the title “Contributeur”. The background color is so long. How i can adapt that for each title please (on mobile) ? Some are short and …

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## [Extra Big Letters](https://meta.discourse.org/t/extra-big-letters/153684)

<div class="topic-metadata">

**Author:** [@PlanesAndGames](https://meta.discourse.org/u/PlanesAndGames)\
**Replies:** 7\
**Last updated:** [June 3, 2020, 11:56am UTC](https://meta.discourse.org/t/extra-big-letters/153684 "2020-06-03T11:56:46Z")

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Hello Discourse! I’m here only to report this bug that is affecting me on any community in Discourse. Suddently my letters got too big (only in my PC). See more details here. I’m new here, so move this to the proper cate…

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## [OAuth2 SSO w/ SSO Provider Doesn't set the redirect?](https://meta.discourse.org/t/oauth2-sso-w-sso-provider-doesnt-set-the-redirect/153671)

<div class="topic-metadata">

**Author:** [@Michael\_Ball](https://meta.discourse.org/u/Michael_Ball)\
**Replies:** 0\
**Last updated:** [June 3, 2020, 9:59am UTC](https://meta.discourse.org/t/oauth2-sso-w-sso-provider-doesnt-set-the-redirect/153671 "2020-06-03T09:59:37Z")

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I think this may be a similar occurrence of this issue from a couple years ago: Discourse doesn't redirect to return\_sso\_url after user logs in on private site - #8 by vinothkannans I’ve got a Rails app that uses omniau…

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## [How Can I Remove Email Login?](https://meta.discourse.org/t/how-can-i-remove-email-login/153677)

<div class="topic-metadata">

**Author:** [@Aiden12114](https://meta.discourse.org/u/Aiden12114)\
**Replies:** 1\
**Last updated:** [June 3, 2020, 10:35am UTC](https://meta.discourse.org/t/how-can-i-remove-email-login/153677 "2020-06-03T10:35:07Z")

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I was wondering how I can only have social login (Discord) and not any other type.

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## [Replace backslash escape only in old posts after import](https://meta.discourse.org/t/replace-backslash-escape-only-in-old-posts-after-import/80891)

<div class="topic-metadata">

**Author:** [@fhe](https://meta.discourse.org/u/fhe)\
**Replies:** 10\
**Last updated:** [February 19, 2018, 8:54pm UTC](https://meta.discourse.org/t/replace-backslash-escape-only-in-old-posts-after-import/80891 "2018-02-19T20:54:29Z")

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I’ve imported a forum where we made heavy use of this combination of characters \\% which is now reduced to the percent sign due to markdown (?) processing % (I’ve also used the backslash here, but omitted the code tic…

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## [Redis Error after upgrade](https://meta.discourse.org/t/redis-error-after-upgrade/153648)

<div class="topic-metadata">

**Author:** [@carlb](https://meta.discourse.org/u/carlb)\
**Replies:** 13\
**Last updated:** [June 3, 2020, 10:16am UTC](https://meta.discourse.org/t/redis-error-after-upgrade/153648 "2020-06-03T10:16:25Z")

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Hi, After upgrading via the web front end I can no longer access my site. Havent changed anything, just clicked the upgrade button! The errors suggest issues connecting to redis. Ive done a lot of searching but found no…

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## [SSO options for cloud discourse (hosted-by-discourse.com)?](https://meta.discourse.org/t/sso-options-for-cloud-discourse-hosted-by-discourse-com/153654)

<div class="topic-metadata">

**Author:** [@jcayzac](https://meta.discourse.org/u/jcayzac)\
**Replies:** 2\
**Last updated:** [June 3, 2020, 9:06am UTC](https://meta.discourse.org/t/sso-options-for-cloud-discourse-hosted-by-discourse-com/153654 "2020-06-03T09:06:59Z")

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Hi, I just created a new instance on trydiscourse.com. In the settings I can see Enable SSO, but no mention of what it actually supports (OAuth 2.0? OpenID Connect? SAML?). What are my options? My organization uses Okt…

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## [Recently Used Devices and geolocation](https://meta.discourse.org/t/recently-used-devices-and-geolocation/153228)

<div class="topic-metadata">

**Author:** [@eboehnisch](https://meta.discourse.org/u/eboehnisch)\
**Replies:** 2\
**Last updated:** [June 3, 2020, 7:55am UTC](https://meta.discourse.org/t/recently-used-devices-and-geolocation/153228 "2020-06-03T07:55:47Z")

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Before the update to 2.5.0beta5 our users were able to see the estimated geolocation for the Recently Used Devices. Now for all visits there is only the text “unknown” (see screenshot). Is there some data that got lost i…

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## [Problem with beta6: Header Link Theme Component no longer working](https://meta.discourse.org/t/problem-with-beta6-header-link-theme-component-no-longer-working/153596)

<div class="topic-metadata">

**Author:** [@GuidoD](https://meta.discourse.org/u/GuidoD)\
**Replies:** 4\
**Last updated:** [June 3, 2020, 5:52am UTC](https://meta.discourse.org/t/problem-with-beta6-header-link-theme-component-no-longer-working/153596 "2020-06-03T05:52:16Z")

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I just did upgrade vom beta5 to beta6 and now the Header Link Theme Component is no longer working. All our custom header links are no longer shown in the header. Looks like something in the new beta has stopped the co…

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## [Help Tracking Down an Impersonator](https://meta.discourse.org/t/help-tracking-down-an-impersonator/153628)

<div class="topic-metadata">

**Author:** [@Ryan\_McPartlan](https://meta.discourse.org/u/Ryan_McPartlan)\
**Replies:** 2\
**Last updated:** [June 2, 2020, 10:31pm UTC](https://meta.discourse.org/t/help-tracking-down-an-impersonator/153628 "2020-06-02T22:31:39Z")

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Hello, I manage the discourse forum for a game. Recently, a player uncovered some exploits and revealed that they were possible to the general community, but did not say how to reproduce them. Someone then created an ac…

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## [404 error loading comments](https://meta.discourse.org/t/404-error-loading-comments/153615)

<div class="topic-metadata">

**Author:** [@kimikelku](https://meta.discourse.org/u/kimikelku)\
**Replies:** 3\
**Last updated:** [June 2, 2020, 8:44pm UTC](https://meta.discourse.org/t/404-error-loading-comments/153615 "2020-06-02T20:44:05Z")

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I’m trying to understand why the comments arent loading, so i checked the network tab, in the browser, and there is a call to the url wp-json/wp-discourse/v1/discourse-comments?post\_id=544 that returns a 404. The blog p…

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