# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=613

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 614

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## [Discourse enterprise customer](https://meta.discourse.org/t/discourse-enterprise-customer/153074)

<div class="topic-metadata">

**Author:** [@Velmurugan\_M](https://meta.discourse.org/u/Velmurugan_M)\
**Replies:** 5\
**Last updated:** [May 28, 2020, 6:55pm UTC](https://meta.discourse.org/t/discourse-enterprise-customer/153074 "2020-05-28T18:55:48Z")

</div>

I am plan to buy discourse product as an enterprise customer, They provide sourcecode or only dashboard If they provide only dashboard means? How to handle HTML, CSS, Javascript all kind of stuffs. How can i modified t…

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## [Cannot delete category due to 500 error](https://meta.discourse.org/t/cannot-delete-category-due-to-500-error/151963)

<div class="topic-metadata">

**Author:** [@Heather\_Phillips](https://meta.discourse.org/u/Heather_Phillips)\
**Replies:** 8\
**Last updated:** [May 28, 2020, 5:27pm UTC](https://meta.discourse.org/t/cannot-delete-category-due-to-500-error/151963 "2020-05-28T17:27:35Z")

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I’m having issues deleting a few categories. I’ve moved all topics associated with these categories (except the About this category topic) to other categories. I tried moving the replies to the “About this category” top…

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## [Restore Failed While Transfering](https://meta.discourse.org/t/restore-failed-while-transfering/153112)

<div class="topic-metadata">

**Author:** [@Infinite\_Flight\_Sims](https://meta.discourse.org/u/Infinite_Flight_Sims)\
**Replies:** 5\
**Last updated:** [May 28, 2020, 5:26pm UTC](https://meta.discourse.org/t/restore-failed-while-transfering/153112 "2020-05-28T17:26:35Z")

</div>

Hello, I am trying to merge to Discourse communities together. One is running on an older version so we’re trying to transfer it to a new, and updated forum. I downloaded the old forums back ups and uploaded them to the…

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## [Is there a an event fired when a post is definitively destroyed?](https://meta.discourse.org/t/is-there-a-an-event-fired-when-a-post-is-definitively-destroyed/80676)

<div class="topic-metadata">

**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 1\
**Last updated:** [February 15, 2018, 10:02pm UTC](https://meta.discourse.org/t/is-there-a-an-event-fired-when-a-post-is-definitively-destroyed/80676 "2018-02-15T22:02:53Z")

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Hi. When a post is deleted, it triggers the event post\_destroyed, but the post can be recovered. Is there another event triggered when a post is definitively deleted?

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## [Primary Postgres database process (postmaster) eating all CPU](https://meta.discourse.org/t/primary-postgres-database-process-postmaster-eating-all-cpu/84410)

<div class="topic-metadata">

**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 13\
**Last updated:** [May 28, 2020, 4:20pm UTC](https://meta.discourse.org/t/primary-postgres-database-process-postmaster-eating-all-cpu/84410 "2020-05-28T16:20:15Z")

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I’ve got a 2-container install on a DO 8GB droplet that is behaving very strangely. There is a postmaster (EDIT: now there are two of them) processing eating 100% CPU. Sidekiq is running, but the Dashboard complains th…

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## [Upgrading installation from 2016](https://meta.discourse.org/t/upgrading-installation-from-2016/152972)

<div class="topic-metadata">

**Author:** [@davidtinker](https://meta.discourse.org/u/davidtinker)\
**Replies:** 3\
**Last updated:** [May 28, 2020, 3:29pm UTC](https://meta.discourse.org/t/upgrading-installation-from-2016/152972 "2020-05-28T15:29:00Z")

</div>

We have a Discourse installation built from sources in 2016 and we need to move it to a different machine. Is an upgrade to modern Discourse running in docker possible? If it isn’t I am going to try get that version work…

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## [Import RSS Jenkins Changelog RSS Page](https://meta.discourse.org/t/import-rss-jenkins-changelog-rss-page/152217)

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**Author:** [@Maximiliano\_Cipriano](https://meta.discourse.org/u/Maximiliano_Cipriano)\
**Replies:** 3\
**Last updated:** [May 28, 2020, 2:59pm UTC](https://meta.discourse.org/t/import-rss-jenkins-changelog-rss-page/152217 "2020-05-28T14:59:42Z")

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Hi everyone! i’m searching some RSS reader for Discourse, my idea is catch RSS Jenkins and put in discourse (maybe use others RSS) I dont know how to make this possible. it’s possible ? The URL Jenkins “RSS” Jenkins L…

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## [Where can i find a good theme?](https://meta.discourse.org/t/where-can-i-find-a-good-theme/153107)

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**Author:** [@cmoi](https://meta.discourse.org/u/cmoi)\
**Replies:** 3\
**Last updated:** [May 28, 2020, 2:54pm UTC](https://meta.discourse.org/t/where-can-i-find-a-good-theme/153107 "2020-05-28T14:54:45Z")

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I am new to discourse but have been developing in rails since forever. Where can I find a good theme for Discourse? Is there a showcase? They all seem to be very similar to one another. I am looking to develop a Fashio…

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## [Tag synonym notifications](https://meta.discourse.org/t/tag-synonym-notifications/152982)

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**Author:** [@tpetrov](https://meta.discourse.org/u/tpetrov)\
**Replies:** 2\
**Last updated:** [May 28, 2020, 2:13pm UTC](https://meta.discourse.org/t/tag-synonym-notifications/152982 "2020-05-28T14:13:58Z")

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Seems if I am watching a tag and this tag is set as a synonym of another tag (which makes the other tag primary) I no longer receive email notifications for the tag. Is this by intention or a bug?

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## [We have detected you have the following credentials that are 2 years or older](https://meta.discourse.org/t/we-have-detected-you-have-the-following-credentials-that-are-2-years-or-older/152932)

<div class="topic-metadata">

**Author:** [@richb-hanover](https://meta.discourse.org/u/richb-hanover)\
**Replies:** 2\
**Last updated:** [May 28, 2020, 10:17am UTC](https://meta.discourse.org/t/we-have-detected-you-have-the-following-credentials-that-are-2-years-or-older/152932 "2020-05-28T10:17:01Z")

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About 11h ago, we upgraded to Discourse 2.5.0.beta5. I subsequently received a message from the system account that said: We have detected you have the following credentials that are 2 years or older github\_client\_sec…

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## [\[small questions\] Google index Categoy url with id and without id](https://meta.discourse.org/t/small-questions-google-index-categoy-url-with-id-and-without-id/153068)

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**Author:** [@Bcat](https://meta.discourse.org/u/Bcat)\
**Replies:** 0\
**Last updated:** [May 28, 2020, 8:44am UTC](https://meta.discourse.org/t/small-questions-google-index-categoy-url-with-id-and-without-id/153068 "2020-05-28T08:44:22Z")

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These two pages seem to be the same but now the indexes are indexed twice. Although both pages have the same canonical :smile: AND ▶ Tóm tắt

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## [Just updated 2.4.4, getting 429 errors in Firefox + Chromium](https://meta.discourse.org/t/just-updated-2-4-4-getting-429-errors-in-firefox-chromium/153064)

<div class="topic-metadata">

**Author:** [@dachary](https://meta.discourse.org/u/dachary)\
**Replies:** 1\
**Last updated:** [May 28, 2020, 8:38am UTC](https://meta.discourse.org/t/just-updated-2-4-4-getting-429-errors-in-firefox-chromium/153064 "2020-05-28T08:38:33Z")

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Hi, I updated to the latest stable 2.4.4 and b20ba9ee11b5098b9c39cd46e9f462d14ac6ce60 at GitHub - discourse/discourse\_docker: A Docker image for Discourse · GitHub today using ./launcher rebuild app on the host. The ad…

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## [Add custom buttons at the top of the site](https://meta.discourse.org/t/add-custom-buttons-at-the-top-of-the-site/152933)

<div class="topic-metadata">

**Author:** [@roipoussiere](https://meta.discourse.org/u/roipoussiere)\
**Replies:** 2\
**Last updated:** [May 28, 2020, 6:18am UTC](https://meta.discourse.org/t/add-custom-buttons-at-the-top-of-the-site/152933 "2020-05-28T06:18:43Z")

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I’m new to the Discourse universe and I’ve been wandering around various Discourse sites, where I found the Parti Pirate Discourse: I wonder how they managed to add all those custom buttons on the top. Is there a the…

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## [Restoring from backup failing: failure creating postgres index](https://meta.discourse.org/t/restoring-from-backup-failing-failure-creating-postgres-index/153014)

<div class="topic-metadata">

**Author:** [@Dustin\_Lang](https://meta.discourse.org/u/Dustin_Lang)\
**Replies:** 7\
**Last updated:** [May 28, 2020, 3:23am UTC](https://meta.discourse.org/t/restoring-from-backup-failing-failure-creating-postgres-index/153014 "2020-05-28T03:23:45Z")

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Hi all, I’ve been running Discourse painlessly for several years. Today, I tried doing a web ui upgrade from the 2.4.0beta-something version I was running to the current (2.5.0beta5). This… did not go well. I did not…

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## [Sidekiq language selection](https://meta.discourse.org/t/sidekiq-language-selection/152831)

<div class="topic-metadata">

**Author:** [@Arkshine](https://meta.discourse.org/u/Arkshine)\
**Replies:** 1\
**Last updated:** [May 28, 2020, 2:09am UTC](https://meta.discourse.org/t/sidekiq-language-selection/152831 "2020-05-28T02:09:54Z")

</div>

Is there a way to select the language in Sidekiq? Currently I have my OS in French, my browser in English, and Sidekiq is in French. I would prefer to use English. Is it possible? Not dramatic, though, just curious.

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## [Font Size Limitation](https://meta.discourse.org/t/font-size-limitation/153043)

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**Author:** [@Ali3](https://meta.discourse.org/u/Ali3)\
**Replies:** 4\
**Last updated:** [May 28, 2020, 1:50am UTC](https://meta.discourse.org/t/font-size-limitation/153043 "2020-05-28T01:50:48Z")

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I am trying to upload a Local Font whose size is 9MB, and getting 413 Error. is there any limit in font size?

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## [Discourse and Pale Moon browser](https://meta.discourse.org/t/discourse-and-pale-moon-browser/80534)

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**Author:** [@Petter1](https://meta.discourse.org/u/Petter1)\
**Replies:** 8\
**Last updated:** [February 15, 2018, 7:31pm UTC](https://meta.discourse.org/t/discourse-and-pale-moon-browser/80534 "2018-02-15T19:31:43Z")

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Hey Team! I have a slight issue with Discourse forums and Pale Moon browser (any OS, all versions). Please look at attachment. This issue started happening after january 20 somewhere, and seems a js issue as I get Po…

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## [Is this a use case for user custom fields?](https://meta.discourse.org/t/is-this-a-use-case-for-user-custom-fields/152808)

<div class="topic-metadata">

**Author:** [@JQ331](https://meta.discourse.org/u/JQ331)\
**Replies:** 15\
**Last updated:** [May 27, 2020, 10:19pm UTC](https://meta.discourse.org/t/is-this-a-use-case-for-user-custom-fields/152808 "2020-05-27T22:19:26Z")

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I’ve been trying to figure out how to allow users to create subforums, that would work like slack channels. One of the suggestions was to use tags. So a user would create a tag (or an app I build would do it through the…

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## [Questions about Discourse Forum and Digital Ocean? Hosting?](https://meta.discourse.org/t/questions-about-discourse-forum-and-digital-ocean-hosting/152706)

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**Author:** [@HUN\_Raiden](https://meta.discourse.org/u/HUN_Raiden)\
**Replies:** 1\
**Last updated:** [May 27, 2020, 10:06pm UTC](https://meta.discourse.org/t/questions-about-discourse-forum-and-digital-ocean-hosting/152706 "2020-05-27T22:06:57Z")

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Hi guys! I wanted to create a forum in my specialty, so I bought a domain and a hosting on a site they also installed WordPress in it. I wanted to use Discourse Forum", so I used this tutoral to get it done: …

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## [Can't upgrade due to old docker version](https://meta.discourse.org/t/cant-upgrade-due-to-old-docker-version/152947)

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**Author:** [@AdrianoFerrari](https://meta.discourse.org/u/AdrianoFerrari)\
**Replies:** 19\
**Last updated:** [May 27, 2020, 9:43pm UTC](https://meta.discourse.org/t/cant-upgrade-due-to-old-docker-version/152947 "2020-05-27T21:43:29Z")

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During upgrade, I did cd /var/discourse; git pull; ./launcher rebuild app. I get “Upgrade Complete” and “UPGRADE OF POSTGRES COMPLETE”. The latter says to “rebuild again”, though it seems to make no difference. Despit…

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## ["DataExplorer::ValidationError: Missing parameter end\_date of type string](https://meta.discourse.org/t/dataexplorer-missing-parameter-end-date-of-type-string/153001)

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**Author:** [@Alex\_Politis](https://meta.discourse.org/u/Alex_Politis)\
**Replies:** 2\
**Last updated:** [May 27, 2020, 8:32pm UTC](https://meta.discourse.org/t/dataexplorer-missing-parameter-end-date-of-type-string/153001 "2020-05-27T20:32:34Z")

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I’m trying to run a data explorer query using the api, and I’m getting a missing parameter error for some strange reason? The request has the parameter in it for sure: POST /community/admin/plugins/explorer/queries/2/r…

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## [Nudge readers to sign up at end of topic/post](https://meta.discourse.org/t/nudge-readers-to-sign-up-at-end-of-topic-post/153018)

<div class="topic-metadata">

**Author:** [@Shemeer\_Babu\_P](https://meta.discourse.org/u/Shemeer_Babu_P)\
**Replies:** 2\
**Last updated:** [May 27, 2020, 8:21pm UTC](https://meta.discourse.org/t/nudge-readers-to-sign-up-at-end-of-topic-post/153018 "2020-05-27T20:21:38Z")

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Hi, I have seen a banner/component coming up at the end of some posts on meta.discourse.org where there is a gentle nudge for readers to sign up. How do i get that? I was unable to get a screenshot of the same.

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## [New About page to be readable without login in](https://meta.discourse.org/t/new-about-page-to-be-readable-without-login-in/115586)

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**Author:** [@Nrsinga\_Dasa](https://meta.discourse.org/u/Nrsinga_Dasa)\
**Replies:** 6\
**Last updated:** [May 27, 2020, 7:27pm UTC](https://meta.discourse.org/t/new-about-page-to-be-readable-without-login-in/115586 "2020-05-27T19:27:13Z")

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Hello Support I made a new about page for our forum that I like everyone to view even without logging in like Tos / Privacy. When I click on the TOS / Privacy it goes to the post (with no login in) but when I click on m…

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## [Topic Voting plug-in](https://meta.discourse.org/t/topic-voting-plug-in/152995)

<div class="topic-metadata">

**Author:** [@deucesrgood](https://meta.discourse.org/u/deucesrgood)\
**Replies:** 2\
**Last updated:** [May 27, 2020, 5:37pm UTC](https://meta.discourse.org/t/topic-voting-plug-in/152995 "2020-05-27T17:37:33Z")

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Hello, Does anyone know if there’s a plug-in that would allow topic voting with the following characteristsics? -Limited amount of votes per day per user -Displaying votes count in topic list so users can check “popul…

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## [Blocking links to executable files](https://meta.discourse.org/t/blocking-links-to-executable-files/152980)

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**Author:** [@lasjorg](https://meta.discourse.org/u/lasjorg)\
**Replies:** 2\
**Last updated:** [May 27, 2020, 4:45pm UTC](https://meta.discourse.org/t/blocking-links-to-executable-files/152980 "2020-05-27T16:45:46Z")

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Is there an official way to block user-posted links that points to executable files? I’m guessing one option might be to use the censored pattern and a regex, just wondering if there is a better way? Thank you.

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## [Enabling a "Read-Only Mode"](https://meta.discourse.org/t/enabling-a-read-only-mode/152970)

<div class="topic-metadata">

**Author:** [@RiversideRocks](https://meta.discourse.org/u/RiversideRocks)\
**Replies:** 1\
**Last updated:** [May 27, 2020, 2:52pm UTC](https://meta.discourse.org/t/enabling-a-read-only-mode/152970 "2020-05-27T14:52:56Z")

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I have a forum for a project that I am archiving, and instead of deleting it, I want to put the forum into a read-only mode. The whole forum will be read-only and no likes, posts, or topics can be created. Is there a way…

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## [Does a backup transfer accounts?](https://meta.discourse.org/t/does-a-backup-transfer-accounts/152962)

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**Author:** [@ondrej](https://meta.discourse.org/u/ondrej)\
**Replies:** 2\
**Last updated:** [May 27, 2020, 2:46pm UTC](https://meta.discourse.org/t/does-a-backup-transfer-accounts/152962 "2020-05-27T14:46:55Z")

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Hello, We want to do a backup. We don’t use them very often or at all. Obviously it transfers content but does it tranfer users accounts or will they have to make new accounts on a second site? Thanks

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## [Dynamically link to user account](https://meta.discourse.org/t/dynamically-link-to-user-account/152955)

<div class="topic-metadata">

**Author:** [@jvio](https://meta.discourse.org/u/jvio)\
**Replies:** 4\
**Last updated:** [May 27, 2020, 1:33pm UTC](https://meta.discourse.org/t/dynamically-link-to-user-account/152955 "2020-05-27T13:33:19Z")

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I’ve been trying to create a dynamic link to the user’s profile in several formats, such as: \[profile picture\](https://forum.domain.com/u/%{current\_user}) \[profile picture\](https://forum.domain.com/u/%{profile}) \[profil…

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## [Is \`./discourse\_setup\` screen output captured to a file or in a log?](https://meta.discourse.org/t/is-discourse-setup-screen-output-captured-to-a-file-or-in-a-log/152940)

<div class="topic-metadata">

**Author:** [@EricGT](https://meta.discourse.org/u/EricGT)\
**Replies:** 1\
**Last updated:** [May 27, 2020, 11:47am UTC](https://meta.discourse.org/t/is-discourse-setup-screen-output-captured-to-a-file-or-in-a-log/152940 "2020-05-27T11:47:19Z")

</div>

Just ran me@machine:/var/discourse$ sudo ./discourse-setup and there was a lot of info and some suggestions that scrolled by before I could read them. Is the screen captured to a file, or is there a log of some sort to …

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## [Add something like meta, rel to the head of posts](https://meta.discourse.org/t/add-something-like-meta-rel-to-the-head-of-posts/150951)

<div class="topic-metadata">

**Author:** [@Bcat](https://meta.discourse.org/u/Bcat)\
**Replies:** 2\
**Last updated:** [May 27, 2020, 4:28am UTC](https://meta.discourse.org/t/add-something-like-meta-rel-to-the-head-of-posts/150951 "2020-05-27T04:28:52Z")

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It’s a shame, but I’ve been looking for a solution for the past 60 days. So hope you have the knowledge can help. This is the 3rd topic on this issue, the previous times it was rejected because it doesn’t need discourse…

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