# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=616

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 617

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## [How to import images with RSS Polling plugin](https://meta.discourse.org/t/how-to-import-images-with-rss-polling-plugin/149040)

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**Author:** [@jack-sparrow](https://meta.discourse.org/u/jack-sparrow)\
**Replies:** 1\
**Last updated:** [May 21, 2020, 11:59pm UTC](https://meta.discourse.org/t/how-to-import-images-with-rss-polling-plugin/149040 "2020-05-21T23:59:00Z")

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Hello, I’ve just installed the RSS Polling plugin to our discourse forum and it works quite well. The post of our blog on medium has been automatically imported on our discourse forum. Unfortunatelly images have not bee…

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## [Organize private messages](https://meta.discourse.org/t/organize-private-messages/66046)

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**Author:** [@Sujan](https://meta.discourse.org/u/Sujan)\
**Replies:** 6\
**Last updated:** [May 21, 2020, 11:21pm UTC](https://meta.discourse.org/t/organize-private-messages/66046 "2020-05-21T23:21:51Z")

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Is there any way to organize private messages a bit more than Inbox, Archive, and bookmark individual messages? Any hidden features I didn’t discover yet? Any plugins that add functionality here?

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## [Page speed results and speed results are really very slow in new update](https://meta.discourse.org/t/page-speed-results-and-speed-results-are-really-very-slow-in-new-update/85377)

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**Author:** [@Pramvir\_Rathee](https://meta.discourse.org/u/Pramvir_Rathee)\
**Replies:** 5\
**Last updated:** [May 21, 2020, 8:57pm UTC](https://meta.discourse.org/t/page-speed-results-and-speed-results-are-really-very-slow-in-new-update/85377 "2020-05-21T20:57:10Z")

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Being On 4 cores of Intel CPU there is significant drop of speed after i updated the discourse. I recently Updated my discourse (its pgsql database was also updated) and now its very very slow. 8GB Digital Ocean Dropl…

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## [Wordpress Discourse Widgets Plugin Not Working](https://meta.discourse.org/t/wordpress-discourse-widgets-plugin-not-working/100687)

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**Author:** [@jidetheblogger](https://meta.discourse.org/u/jidetheblogger)\
**Replies:** 6\
**Last updated:** [May 21, 2020, 5:07pm UTC](https://meta.discourse.org/t/wordpress-discourse-widgets-plugin-not-working/100687 "2020-05-21T17:07:35Z")

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The WordPress Discourse Widgets plugin is not working. Can anyone here suggest a way of fixing it, maybe by editing it’s files ?

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## [Change color in embed posts links?](https://meta.discourse.org/t/change-color-in-embed-posts-links/152050)

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**Author:** [@satonotdead](https://meta.discourse.org/u/satonotdead)\
**Replies:** 3\
**Last updated:** [May 21, 2020, 3:09pm UTC](https://meta.discourse.org/t/change-color-in-embed-posts-links/152050 "2020-05-21T15:09:50Z")

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Hi there. I tried to edit their color in Discourse and Drupal but I can’t do it. Maybe I’m missing something. Thanks!

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## [How safe is a closed category?](https://meta.discourse.org/t/how-safe-is-a-closed-category/152190)

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**Author:** [@albtuz](https://meta.discourse.org/u/albtuz)\
**Replies:** 4\
**Last updated:** [May 21, 2020, 9:55am UTC](https://meta.discourse.org/t/how-safe-is-a-closed-category/152190 "2020-05-21T09:55:57Z")

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Say that I have a category A where only a certain group X has Create / Reply / See access. This might sound stupid but I must ask, sorry for my ignorance. Can sensitive topics be held within A by X members with 100% ce…

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## [Changing the notification email with NON self-hosted discourse](https://meta.discourse.org/t/changing-the-notification-email-with-non-self-hosted-discourse/152191)

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**Author:** [@albtuz](https://meta.discourse.org/u/albtuz)\
**Replies:** 2\
**Last updated:** [May 21, 2020, 9:30am UTC](https://meta.discourse.org/t/changing-the-notification-email-with-non-self-hosted-discourse/152191 "2020-05-21T09:30:22Z")

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At the moment, my forum (hosted by a discourse-provided server) is using the default email for communication to users. The myforum@discoursemail.com one, to be clear. Say I want that email to be branded and change it to…

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## [Prometheus pluging Cross-Origin Request](https://meta.discourse.org/t/prometheus-pluging-cross-origin-request/151941)

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**Author:** [@lbouquin](https://meta.discourse.org/u/lbouquin)\
**Replies:** 1\
**Last updated:** [May 21, 2020, 6:26am UTC](https://meta.discourse.org/t/prometheus-pluging-cross-origin-request/151941 "2020-05-21T06:26:45Z")

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Hi i’ve problem with prometheus plugin I add plugin in discourse and https://mydiscourse.com/metrics works https://meta.discourse.org/t/prometheus-exporter-plugin-for-discourse/72666 When I add dashboard in grafana i …

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## [Minimum (Hardened) File Permissions](https://meta.discourse.org/t/minimum-hardened-file-permissions/148974)

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**Author:** [@maltfield](https://meta.discourse.org/u/maltfield)\
**Replies:** 2\
**Last updated:** [May 21, 2020, 6:12am UTC](https://meta.discourse.org/t/minimum-hardened-file-permissions/148974 "2020-05-21T06:12:22Z")

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Is there any published guidance for the proper/minimum/hardened file permissions for Discourse? Specifically, I’m looking for a set of idempotent commands using chown and chmod to strip the permissions to be as low as p…

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## [Can’t add a specific tag](https://meta.discourse.org/t/can-t-add-a-specific-tag/152055)

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**Author:** [@nujabes](https://meta.discourse.org/u/nujabes)\
**Replies:** 5\
**Last updated:** [May 21, 2020, 3:37am UTC](https://meta.discourse.org/t/can-t-add-a-specific-tag/152055 "2020-05-21T03:37:29Z")

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When I tried to add the following tag, which exists in my site to a new post, “500 error” shows up. Does anyone know how I can solve this problem?

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## [%{site\_title} not working in email subject for Invite Forum Mailer email template](https://meta.discourse.org/t/site-title-not-working-in-email-subject-for-invite-forum-mailer-email-template/152153)

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**Author:** [@taco](https://meta.discourse.org/u/taco)\
**Replies:** 1\
**Last updated:** [May 20, 2020, 11:57pm UTC](https://meta.discourse.org/t/site-title-not-working-in-email-subject-for-invite-forum-mailer-email-template/152153 "2020-05-20T23:57:25Z")

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I’m trying to add the %{site\_title} variable to the title of the Invite Forum Mailer email template but it says that the site\_title interpolation key is invalid. Is there any way to use the %{site\_title} variable in the …

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## [Extend topic timer if someone replies in the last 2 minutes](https://meta.discourse.org/t/extend-topic-timer-if-someone-replies-in-the-last-2-minutes/152108)

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**Author:** [@taco](https://meta.discourse.org/u/taco)\
**Replies:** 6\
**Last updated:** [May 20, 2020, 9:59pm UTC](https://meta.discourse.org/t/extend-topic-timer-if-someone-replies-in-the-last-2-minutes/152108 "2020-05-20T21:59:25Z")

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Hi, Is there a way to make it so if someone replies to a topic in the last 2 minutes before the topic timers ends, the topic timer is extended by 5 minutes? Thanks.

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## [Plugin used in theme](https://meta.discourse.org/t/plugin-used-in-theme/152128)

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**Author:** [@taco](https://meta.discourse.org/u/taco)\
**Replies:** 4\
**Last updated:** [May 20, 2020, 9:13pm UTC](https://meta.discourse.org/t/plugin-used-in-theme/152128 "2020-05-20T21:13:52Z")

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Hi, What is the plugin used to make all of the topics have an image preview in Customization \> Theme? Thanks.

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## [Wikieditor via discourse](https://meta.discourse.org/t/wikieditor-via-discourse/152136)

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**Author:** [@letarch](https://meta.discourse.org/u/letarch)\
**Replies:** 1\
**Last updated:** [May 20, 2020, 9:04pm UTC](https://meta.discourse.org/t/wikieditor-via-discourse/152136 "2020-05-20T21:04:38Z")

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I love “Discourse”! It’s perfect software. I need editor like it in the discourse for my local mediawiki. How-to do it? :slight\_smile:

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## [Discourse-assign breaks Discourse as subfolder](https://meta.discourse.org/t/discourse-assign-breaks-discourse-as-subfolder/149736)

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**Author:** [@nahimov](https://meta.discourse.org/u/nahimov)\
**Replies:** 6\
**Last updated:** [May 20, 2020, 7:10pm UTC](https://meta.discourse.org/t/discourse-assign-breaks-discourse-as-subfolder/149736 "2020-05-20T19:10:16Z")

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If your use Discourse as subfolder i.e. example.com/discuss then discourse-assign plugin starting with commit at Arpril 23 2020 breaks application after rebuild! It’s looks like blank white page. If your point on commit…

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## [Octal string exception while importing database](https://meta.discourse.org/t/octal-string-exception-while-importing-database/151987)

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**Author:** [@mantis](https://meta.discourse.org/u/mantis)\
**Replies:** 2\
**Last updated:** [May 20, 2020, 7:09pm UTC](https://meta.discourse.org/t/octal-string-exception-while-importing-database/151987 "2020-05-20T19:09:11Z")

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I trying to import a database backup but I’m getting the below error. I have the latest version (2.5.0.beta4) and rebuild does not work. Please advise. \[STARTED\] 'system' has started the restore! Marking restore as ru…

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## [Best way to show your own organization's ads?](https://meta.discourse.org/t/best-way-to-show-your-own-organizations-ads/152092)

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**Author:** [@clayg](https://meta.discourse.org/u/clayg)\
**Replies:** 2\
**Last updated:** [May 20, 2020, 6:32pm UTC](https://meta.discourse.org/t/best-way-to-show-your-own-organizations-ads/152092 "2020-05-20T18:32:38Z")

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I’ve been playing with a trial account of Discourse for several days. I love it! But one thing can’t figure out. I’m with a small non-profit. We definitely will not be showing any 3rd party ads (i.e., no google adsense,…

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## [Steam Browser Protocol Links not working](https://meta.discourse.org/t/steam-browser-protocol-links-not-working/152102)

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**Author:** [@alanman](https://meta.discourse.org/u/alanman)\
**Replies:** 5\
**Last updated:** [May 20, 2020, 6:07pm UTC](https://meta.discourse.org/t/steam-browser-protocol-links-not-working/152102 "2020-05-20T18:07:17Z")

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Steam Browser Protocol links are not working. For example, in a browser, this would launch a game and connect to a server: steam://connect/1.0.0.27:27015 But when hyperlinked, it does not appear to do anything in my in…

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## [WP Discourse uses post URLs instead of permalink URL](https://meta.discourse.org/t/wp-discourse-uses-post-urls-instead-of-permalink-url/152058)

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**Author:** [@renem](https://meta.discourse.org/u/renem)\
**Replies:** 1\
**Last updated:** [May 20, 2020, 5:02pm UTC](https://meta.discourse.org/t/wp-discourse-uses-post-urls-instead-of-permalink-url/152058 "2020-05-20T17:02:45Z")

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Hello, When we publish a new post, it shows up on the topic with the post URL instead of the permalink URL. For example: https://sitename-example.com/?p=62673 While it should be: https://sitename-example.com/name-of-…

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## [How to get emails for flagged posts that need moderation](https://meta.discourse.org/t/how-to-get-emails-for-flagged-posts-that-need-moderation/80283)

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**Author:** [@kkowalczyk](https://meta.discourse.org/u/kkowalczyk)\
**Replies:** 2\
**Last updated:** [February 12, 2018, 10:55pm UTC](https://meta.discourse.org/t/how-to-get-emails-for-flagged-posts-that-need-moderation/80283 "2018-02-12T22:55:09Z")

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I’ve installed Discourse. I enabled “Mailing list mode” for myself to get emails about every post (and it works, email delivery works). However, I don’t get emails about posts that need moderation (either flagged by u…

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## [See who can be assigned to my topic](https://meta.discourse.org/t/see-who-can-be-assigned-to-my-topic/152060)

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**Author:** [@Hilario](https://meta.discourse.org/u/Hilario)\
**Replies:** 1\
**Last updated:** [May 20, 2020, 12:51pm UTC](https://meta.discourse.org/t/see-who-can-be-assigned-to-my-topic/152060 "2020-05-20T12:51:09Z")

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When I clic on ASSIGN I get this screen I don’t understand the criteria to show the people picture. There are more than these one on the staff/moderator group. If I use the @ for the name, I get more people som…

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## [Trouble with latest update](https://meta.discourse.org/t/trouble-with-latest-update/152052)

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**Author:** [@alehandrof](https://meta.discourse.org/u/alehandrof)\
**Replies:** 2\
**Last updated:** [May 20, 2020, 10:24am UTC](https://meta.discourse.org/t/trouble-with-latest-update/152052 "2020-05-20T10:24:04Z")

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I’m having trouble with the latest update. Now my Discourse site is down and will not get up :frowning: After updating via the admin I was prompted to rebuild the app via the commandline. I did ./launcher rebuild app an…

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## [Multisite installation ... in subdirectories?](https://meta.discourse.org/t/multisite-installation-in-subdirectories/151794)

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**Author:** [@jashankj](https://meta.discourse.org/u/jashankj)\
**Replies:** 3\
**Last updated:** [May 20, 2020, 7:47am UTC](https://meta.discourse.org/t/multisite-installation-in-subdirectories/151794 "2020-05-20T07:47:20Z")

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Hello! I’m setting up Discourse in an environment where I need several distinct forums, and where the set of forums needs to be flexible to change over time. (Yes, I do need multiple forums; they serve distinct communit…

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## [Deleting posts by banned users with \< 3 posts?](https://meta.discourse.org/t/deleting-posts-by-banned-users-with-3-posts/151731)

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**Author:** [@kirupa](https://meta.discourse.org/u/kirupa)\
**Replies:** 3\
**Last updated:** [May 20, 2020, 6:48am UTC](https://meta.discourse.org/t/deleting-posts-by-banned-users-with-3-posts/151731 "2020-05-20T06:48:24Z")

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Hi everyone! A few years ago, we moved to discourse from vbulletin. As part of this migration, a lot of banned users were imported as well. That’s not the problem. The posts they created ended up showing up as visible i…

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## [How to make automated actions private?](https://meta.discourse.org/t/how-to-make-automated-actions-private/152038)

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**Author:** [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)\
**Replies:** 0\
**Last updated:** [May 20, 2020, 5:02am UTC](https://meta.discourse.org/t/how-to-make-automated-actions-private/152038 "2020-05-20T05:02:38Z")

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One of our discourse instance is set up as a comment box for ghost. This causes topics to be created on discourse automatically in unlisted mode. When someone comments on ghost, the topic goes public on discourse but an …

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## [How can one tune the automatic link sent to user for changing his email?](https://meta.discourse.org/t/how-can-one-tune-the-automatic-link-sent-to-user-for-changing-his-email/151793)

<div class="topic-metadata">

**Author:** [@Pad\_Pors](https://meta.discourse.org/u/Pad_Pors)\
**Replies:** 6\
**Last updated:** [May 20, 2020, 3:23am UTC](https://meta.discourse.org/t/how-can-one-tune-the-automatic-link-sent-to-user-for-changing-his-email/151793 "2020-05-20T03:23:14Z")

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in our forum when a user wants to change his email, the link sent to him redirects him to the “this page doesn’t exist” page. I have checked the email-changing process here in meta, and things were fine. the difference w…

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## [Boing boing rendering improperly due to Privacy Badger plugin?](https://meta.discourse.org/t/boing-boing-rendering-improperly-due-to-privacy-badger-plugin/152023)

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**Author:** [@Lascaux](https://meta.discourse.org/u/Lascaux)\
**Replies:** 8\
**Last updated:** [May 20, 2020, 3:07am UTC](https://meta.discourse.org/t/boing-boing-rendering-improperly-due-to-privacy-badger-plugin/152023 "2020-05-20T03:07:17Z")

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I think maybe one of my extensions is causing BoingBoing to not render? If I open the BBS in Firefox, where I have it in it’s own container + multiple privacy extensions, it doesn’t load. Opening in private browsing (wh…

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## [PDF onebox instead of download, on uploaded files](https://meta.discourse.org/t/pdf-onebox-instead-of-download-on-uploaded-files/151995)

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**Author:** [@jord8on](https://meta.discourse.org/u/jord8on)\
**Replies:** 3\
**Last updated:** [May 20, 2020, 12:20am UTC](https://meta.discourse.org/t/pdf-onebox-instead-of-download-on-uploaded-files/151995 "2020-05-20T00:20:31Z")

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Based on that topic :up\_arrow:︎ is seems that pdf files that we upload to a topic should be one-boxed. I would like to have the functionality existing in this example, by “techAPJ” but for some reason when I use the…

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## [Change destination of logo link](https://meta.discourse.org/t/change-destination-of-logo-link/152001)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 2\
**Last updated:** [May 19, 2020, 11:12pm UTC](https://meta.discourse.org/t/change-destination-of-logo-link/152001 "2020-05-19T23:12:52Z")

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I’ve got a site where a bunch of groups have their own categories, and there is a desire to have these categories branded with the group owner’s logo. For each category there is code like .category-org .d-header { …

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## [Can I target a style with CSS?](https://meta.discourse.org/t/can-i-target-a-style-with-css/152005)

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**Author:** [@TheDarkWizard](https://meta.discourse.org/u/TheDarkWizard)\
**Replies:** 3\
**Last updated:** [May 19, 2020, 10:50pm UTC](https://meta.discourse.org/t/can-i-target-a-style-with-css/152005 "2020-05-19T22:50:19Z")

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Hi all, I’m doing very minor usual edits to several styles in one master theme component for our site. This means we don’t have to fork or edit the remote styles without worrying that our edits get swept away on the nex…

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