# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=617

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 618

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## [Find Post of Topic I haven't Read or Seen](https://meta.discourse.org/t/find-post-of-topic-i-havent-read-or-seen/152008)

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**Author:** [@farallongroup](https://meta.discourse.org/u/farallongroup)\
**Replies:** 6\
**Last updated:** [May 19, 2020, 10:27pm UTC](https://meta.discourse.org/t/find-post-of-topic-i-havent-read-or-seen/152008 "2020-05-19T22:27:17Z")

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I’m trying to stay on top of all the posts and topics and am not able to find those I have not seen or read. I’ve read a lot of posts here and found nothing relating to what I’m looking for. I have no topics that are i…

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## [Handle membership request shows up on all pms](https://meta.discourse.org/t/handle-membership-request-shows-up-on-all-pms/151648)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 1\
**Last updated:** [May 19, 2020, 9:11pm UTC](https://meta.discourse.org/t/handle-membership-request-shows-up-on-all-pms/151648 "2020-05-19T21:11:48Z")

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This is a bizarre edge case, that I suspect has to do with something particular to this site, but I don’t know where to look. One user, joe-admin, an admin, sees a “handle membership request” link on all PMs. It’s a lin…

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## [Clarification needed on memory requirements for Docker install](https://meta.discourse.org/t/clarification-needed-on-memory-requirements-for-docker-install/151976)

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**Author:** [@EricGT](https://meta.discourse.org/u/EricGT)\
**Replies:** 4\
**Last updated:** [May 19, 2020, 8:21pm UTC](https://meta.discourse.org/t/clarification-needed-on-memory-requirements-for-docker-install/151976 "2020-05-19T20:21:10Z")

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The minimum hardware requirements for install notes 1 GB RAM minimum (with swap) The link for swap notes :bulb: For servers with \<= 2GB of RAM, running ./discourse-setup will prompt for and automatically create a 2G…

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## [Bind for 0.0.0.0:443 failed: port is already allocated](https://meta.discourse.org/t/bind-for-0-0-0-0-443-failed-port-is-already-allocated/151871)

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**Author:** [@Rs40x](https://meta.discourse.org/u/Rs40x)\
**Replies:** 1\
**Last updated:** [May 19, 2020, 8:31pm UTC](https://meta.discourse.org/t/bind-for-0-0-0-0-443-failed-port-is-already-allocated/151871 "2020-05-19T20:31:08Z")

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Forums are down since rebuild failed during the upgrade (var/discourse/launcher rebuild app). I tried the solution from here. The Following solution did not work. systemctl stop docker rm -rf /var/lib/docker/network/…

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## [How to reset discourse on dev mode? (w/o docker)](https://meta.discourse.org/t/how-to-reset-discourse-on-dev-mode-w-o-docker/151967)

<div class="topic-metadata">

**Author:** [@online\_0227](https://meta.discourse.org/u/online_0227)\
**Replies:** 1\
**Last updated:** [May 19, 2020, 6:09pm UTC](https://meta.discourse.org/t/how-to-reset-discourse-on-dev-mode-w-o-docker/151967 "2020-05-19T18:09:21Z")

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I followed and then I imported data from mybb. But now, I want to reset DB so it becomes fresh. How can I reset it on development mode?

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## [Problem with import script ipboard3.rb](https://meta.discourse.org/t/problem-with-import-script-ipboard3-rb/151783)

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**Author:** [@dr3adx](https://meta.discourse.org/u/dr3adx)\
**Replies:** 6\
**Last updated:** [May 19, 2020, 5:36pm UTC](https://meta.discourse.org/t/problem-with-import-script-ipboard3-rb/151783 "2020-05-19T17:36:26Z")

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I’m trying to import data from my ipb forum and running script ipboard3 gives me the following error: script/import\_scripts/ipboard3.rb:375:in \`clean\_up': undefined method \`encode!' for nil:NilClass (NoMethodError) root…

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## [Clearer display of "forever" suspensions/silencing](https://meta.discourse.org/t/clearer-display-of-forever-suspensions-silencing/151835)

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**Author:** [@ChrisBeach](https://meta.discourse.org/u/ChrisBeach)\
**Replies:** 8\
**Last updated:** [May 19, 2020, 4:05pm UTC](https://meta.discourse.org/t/clearer-display-of-forever-suspensions-silencing/151835 "2020-05-19T16:05:56Z")

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I’ve had a few confused/snide comments about “1000 year” suspensions after people see : 3020 is the year used internally when Discourse records a “forever” suspension (now + 1000 years) Could the UI be altered so wh…

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## [Error 521 after latest update due to CloudFlare settings](https://meta.discourse.org/t/error-521-after-latest-update-due-to-cloudflare-settings/128272)

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**Author:** [@Pravi](https://meta.discourse.org/u/Pravi)\
**Replies:** 19\
**Last updated:** [May 19, 2020, 3:49pm UTC](https://meta.discourse.org/t/error-521-after-latest-update-due-to-cloudflare-settings/128272 "2020-05-19T15:49:28Z")

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Hello Guys!! The whole site is down after update to the latest version. After the update, I rebooted the whole server. I am using Cloudflare. Don’t know what is the real issue. Need some serious help!!

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## [SAML error after upgrade](https://meta.discourse.org/t/saml-error-after-upgrade/151589)

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**Author:** [@hellekin](https://meta.discourse.org/u/hellekin)\
**Replies:** 4\
**Last updated:** [May 19, 2020, 3:48pm UTC](https://meta.discourse.org/t/saml-error-after-upgrade/151589 "2020-05-19T15:48:38Z")

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Continuing the discussion from PostgreSQL 12 update: After the upgrade, I receive a SAML error on the site, that was not appearing before: Sorry, there was an error authorizing your account. Please try again. The erro…

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## [Is there a way to prevent a topic from bumping?](https://meta.discourse.org/t/is-there-a-way-to-prevent-a-topic-from-bumping/151490)

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**Author:** [@amundo](https://meta.discourse.org/u/amundo)\
**Replies:** 6\
**Last updated:** [May 19, 2020, 1:40pm UTC](https://meta.discourse.org/t/is-there-a-way-to-prevent-a-topic-from-bumping/151490 "2020-05-19T13:40:54Z")

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I have a “checkins” thread in my forum where people can check in with their daily to-do list. We’re a bunch of academics and worked in relative isolation even before the pandemic, so that kind of accountability is helpfu…

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## [Using Posts as a Wiki?](https://meta.discourse.org/t/using-posts-as-a-wiki/151700)

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**Author:** [@JQ331](https://meta.discourse.org/u/JQ331)\
**Replies:** 27\
**Last updated:** [May 19, 2020, 1:27am UTC](https://meta.discourse.org/t/using-posts-as-a-wiki/151700 "2020-05-19T01:27:41Z")

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Hi. I’m looking to build a wiki that users can control, and I’d like to use Discourse to do that. The best way I can see to do it is just to allow users to create a “wiki page” by creating a new wiki-fied discourse post,…

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## [Get the filename of the backup](https://meta.discourse.org/t/get-the-filename-of-the-backup/151802)

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**Author:** [@pihentagy](https://meta.discourse.org/u/pihentagy)\
**Replies:** 2\
**Last updated:** [May 19, 2020, 12:29pm UTC](https://meta.discourse.org/t/get-the-filename-of-the-backup/151802 "2020-05-19T12:29:34Z")

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Hi! I’d like to automate the following: creating a backup from script AND copying the backup to somewhere else. Is there an easily parseable way to find out the current backup filename (yes I know the backup process ou…

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## [Some users getting White Screens](https://meta.discourse.org/t/some-users-getting-white-screens/147691)

<div class="topic-metadata">

**Author:** [@Shaneod](https://meta.discourse.org/u/Shaneod)\
**Replies:** 15\
**Last updated:** [May 19, 2020, 11:22am UTC](https://meta.discourse.org/t/some-users-getting-white-screens/147691 "2020-05-19T11:22:30Z")

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Hey guys - some of my users are having difficultly logging in since I upgraded to the most recent upgrade. They all seem to be using iPhones and they are seeing a white screen. If they Google the site and find a link the…

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## [Images in topic excerpts](https://meta.discourse.org/t/images-in-topic-excerpts/151607)

<div class="topic-metadata">

**Author:** [@chandan.gupta](https://meta.discourse.org/u/chandan.gupta)\
**Replies:** 9\
**Last updated:** [May 19, 2020, 6:30am UTC](https://meta.discourse.org/t/images-in-topic-excerpts/151607 "2020-05-19T06:30:27Z")

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I am trying to set up Discourse as a headless API server. I need to show the full text of the topic and the images in my custom-built landing page. I am able to get the full text with always\_include\_topic\_excerpts settin…

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## [How do you find a post ID?](https://meta.discourse.org/t/how-do-you-find-a-post-id/151905)

<div class="topic-metadata">

**Author:** [@Jennifer\_Abrams](https://meta.discourse.org/u/Jennifer_Abrams)\
**Replies:** 7\
**Last updated:** [May 19, 2020, 6:52am UTC](https://meta.discourse.org/t/how-do-you-find-a-post-id/151905 "2020-05-19T06:52:47Z")

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need to permadelete post with Post.find(THE\_POST\_ID).destroy important thx

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## [Hide all but one custom field in the user approval review queue](https://meta.discourse.org/t/hide-all-but-one-custom-field-in-the-user-approval-review-queue/151040)

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**Author:** [@nathank](https://meta.discourse.org/u/nathank)\
**Replies:** 5\
**Last updated:** [May 19, 2020, 3:28am UTC](https://meta.discourse.org/t/hide-all-but-one-custom-field-in-the-user-approval-review-queue/151040 "2020-05-19T03:28:08Z")

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Can anyone help me with some CSS? We’ve got a lot of User Customised Fields (UCFs) in our forum, of which only one is used for signup; this one is critical for deciding approval or not. Hence I now want to hide all but…

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## [Topic should be a notification](https://meta.discourse.org/t/topic-should-be-a-notification/151872)

<div class="topic-metadata">

**Author:** [@sbernhard](https://meta.discourse.org/u/sbernhard)\
**Replies:** 1\
**Last updated:** [May 18, 2020, 8:01pm UTC](https://meta.discourse.org/t/topic-should-be-a-notification/151872 "2020-05-18T20:01:09Z")

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Is ist possible to create a post as a moderator / admin which will appear as a notification for all users? Like, if there is a update of the ToS all users should get a notification so they are aware of the change. Best …

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## [Faced something logical yet annoying with flags and user level](https://meta.discourse.org/t/faced-something-logical-yet-annoying-with-flags-and-user-level/151788)

<div class="topic-metadata">

**Author:** [@Pad\_Pors](https://meta.discourse.org/u/Pad_Pors)\
**Replies:** 0\
**Last updated:** [May 18, 2020, 5:31am UTC](https://meta.discourse.org/t/faced-something-logical-yet-annoying-with-flags-and-user-level/151788 "2020-05-18T05:31:13Z")

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consider this case: a tl1 user, has posted replies with several links therein. based on the user action, admin decided to lock his trust level to 0, so that all his posts need approval. afterwards, the users old…

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## [Spamming via edit grace periods?](https://meta.discourse.org/t/spamming-via-edit-grace-periods/151805)

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**Author:** [@hosna](https://meta.discourse.org/u/hosna)\
**Replies:** 2\
**Last updated:** [May 18, 2020, 7:47pm UTC](https://meta.discourse.org/t/spamming-via-edit-grace-periods/151805 "2020-05-18T19:47:12Z")

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I see a new behavior for those that want to spam. They try to write some good stuff at the beginning. then after a while they come back and edit their good stuff and add spam links. How can I automatically detect such b…

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## [Looking for a tutorial on discourse/wordpress 1 machine install](https://meta.discourse.org/t/looking-for-a-tutorial-on-discourse-wordpress-1-machine-install/151765)

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**Author:** [@natsu](https://meta.discourse.org/u/natsu)\
**Replies:** 5\
**Last updated:** [May 18, 2020, 7:26pm UTC](https://meta.discourse.org/t/looking-for-a-tutorial-on-discourse-wordpress-1-machine-install/151765 "2020-05-18T19:26:12Z")

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Hi there, i am looking for a tutorial to setup Wordpress and Discourse on the same Ubuntu machine this can be 18.04 or 20.04. Currently running Ubuntu 18.04 with nginx and wordpress.

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## [Installation Help on namehero.com](https://meta.discourse.org/t/installation-help-on-namehero-com/151855)

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**Author:** [@jakedev](https://meta.discourse.org/u/jakedev)\
**Replies:** 1\
**Last updated:** [May 18, 2020, 5:25pm UTC](https://meta.discourse.org/t/installation-help-on-namehero-com/151855 "2020-05-18T17:25:59Z")

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How would I install this using https://namehero.com, It has CPanel and I can’t find a way to install this to my website that namehero hosts.

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## [Links to broken uploads in topics lead to 500 errors with 2.5.0](https://meta.discourse.org/t/links-to-broken-uploads-in-topics-lead-to-500-errors-with-2-5-0/151750)

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**Author:** [@sukria](https://meta.discourse.org/u/sukria)\
**Replies:** 14\
**Last updated:** [May 18, 2020, 2:47pm UTC](https://meta.discourse.org/t/links-to-broken-uploads-in-topics-lead-to-500-errors-with-2-5-0/151750 "2020-05-18T14:47:16Z")

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I run a Discourse site and I wish to start by saying how much I love this software. Thanks to all the team for the great work, this is an awesome tool. After a 2.5.0 upgrade, I went into big troubles. Here is the recap …

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## [Error 500 / not logged in](https://meta.discourse.org/t/error-500-not-logged-in/151695)

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**Author:** [@ParrotDeveloper](https://meta.discourse.org/u/ParrotDeveloper)\
**Replies:** 9\
**Last updated:** [May 18, 2020, 12:48pm UTC](https://meta.discourse.org/t/error-500-not-logged-in/151695 "2020-05-18T12:48:17Z")

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Hello everyone, our website starts to behave strangely those days : for not logged-in users, it shows error 500 if logged-in, everything seems to work as expected! Our website only uses \[docker\_manager\] and \[discours…

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## [Original posters within a category list](https://meta.discourse.org/t/original-posters-within-a-category-list/151511)

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**Author:** [@pw3010](https://meta.discourse.org/u/pw3010)\
**Replies:** 2\
**Last updated:** [May 18, 2020, 9:58am UTC](https://meta.discourse.org/t/original-posters-within-a-category-list/151511 "2020-05-18T09:58:33Z")

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I’m using the Feverbee by @pfaffman template as a basis for my customisations, and I’ve come up against an issue that I can’t find a solution for after much searching of the forums. The following section in my example c…

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## [Error when replying with both Chinese and English](https://meta.discourse.org/t/error-when-replying-with-both-chinese-and-english/151439)

<div class="topic-metadata">

**Author:** [@Jamie\_Liu1](https://meta.discourse.org/u/Jamie_Liu1)\
**Replies:** 1\
**Last updated:** [May 18, 2020, 6:21am UTC](https://meta.discourse.org/t/error-when-replying-with-both-chinese-and-english/151439 "2020-05-18T06:21:49Z")

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Hi everyone! I came across an error when trying to reply with both English and Chinese. I used some abbreviations (QE2.0, TTL, etc.) and was told the body is unclear. See the image below: Is it because the grammar c…

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## [Partial format display and incorrect unread count for perhaps only one user](https://meta.discourse.org/t/partial-format-display-and-incorrect-unread-count-for-perhaps-only-one-user/151245)

<div class="topic-metadata">

**Author:** [@Cardinalflyer](https://meta.discourse.org/u/Cardinalflyer)\
**Replies:** 6\
**Last updated:** [May 18, 2020, 2:01am UTC](https://meta.discourse.org/t/partial-format-display-and-incorrect-unread-count-for-perhaps-only-one-user/151245 "2020-05-18T02:01:05Z")

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I have at least one user who is getting a wildly incorrect unread messages count. \[edit: Also his format is different than mine / normal!!\] He sent a screenshot: What could be going on there to cause that? Anything…

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## [Reset topic dates and edit counter?](https://meta.discourse.org/t/reset-topic-dates-and-edit-counter/151682)

<div class="topic-metadata">

**Author:** [@satonotdead](https://meta.discourse.org/u/satonotdead)\
**Replies:** 3\
**Last updated:** [May 17, 2020, 11:07pm UTC](https://meta.discourse.org/t/reset-topic-dates-and-edit-counter/151682 "2020-05-17T23:07:17Z")

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There is an option to reset edit counter and reload the publish date of topics? I want to put the forum on before some weeks of testing. Thanks!

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## [Can't uninstall on Ubuntu 18.04](https://meta.discourse.org/t/cant-uninstall-on-ubuntu-18-04/151770)

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**Author:** [@online\_0227](https://meta.discourse.org/u/online_0227)\
**Replies:** 3\
**Last updated:** [May 17, 2020, 9:11pm UTC](https://meta.discourse.org/t/cant-uninstall-on-ubuntu-18-04/151770 "2020-05-17T21:11:44Z")

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I followed guide here: and now I want to remove it along with database, and possibly re-install so that I get clean one. command like: . /launcher stop app it doesn’t. This is discourse’s file sturctures:

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## [How to configure S3 Uploads in a multi-site environment?](https://meta.discourse.org/t/how-to-configure-s3-uploads-in-a-multi-site-environment/151678)

<div class="topic-metadata">

**Author:** [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)\
**Replies:** 2\
**Last updated:** [May 17, 2020, 6:46pm UTC](https://meta.discourse.org/t/how-to-configure-s3-uploads-in-a-multi-site-environment/151678 "2020-05-17T18:46:18Z")

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Per my understanding, This should be done through the env variables but I had a few questions that popped up in my mind. How to do migrate to s3 for all sites? My understanding is that the per site migrate should be r…

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## [Corrupted item pointer during backup process](https://meta.discourse.org/t/corrupted-item-pointer-during-backup-process/151680)

<div class="topic-metadata">

**Author:** [@RikoDEV](https://meta.discourse.org/u/RikoDEV)\
**Replies:** 6\
**Last updated:** [May 17, 2020, 4:55pm UTC](https://meta.discourse.org/t/corrupted-item-pointer-during-backup-process/151680 "2020-05-17T16:55:59Z")

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Discourse version: 2.5.0.beta4 (e81a4048e3) When trying to backup, I get the error given below. \[2020-05-16 10:09:19\] pg\_dump: processing data for table "public.reviewable\_claimed\_topics" \[2020-05-16 10:09:19\] pg\_dump:…

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