# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=62

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 63

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## [Indexing User Profiles](https://meta.discourse.org/t/indexing-user-profiles/345171)

<div class="topic-metadata">

**Author:** [@MihirR](https://meta.discourse.org/u/MihirR)\
**Replies:** 2\
**Last updated:** [September 4, 2025, 6:57am UTC](https://meta.discourse.org/t/indexing-user-profiles/345171 "2025-09-04T06:57:16Z")

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Hey everyone, happy new year :)) From what I know the users are made not to be indexed on Google or any search results. However, I have removed /u from admin/customize/robots so is that enough or there more changes to d…

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## [Forum update failed – how to restore or reinstall with previous data?](https://meta.discourse.org/t/forum-update-failed-how-to-restore-or-reinstall-with-previous-data/381517)

<div class="topic-metadata">

**Author:** [@wenqin](https://meta.discourse.org/u/wenqin)\
**Replies:** 1\
**Last updated:** [September 4, 2025, 4:15am UTC](https://meta.discourse.org/t/forum-update-failed-how-to-restore-or-reinstall-with-previous-data/381517 "2025-09-04T04:15:31Z")

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Hello, My forum update ran into problems and is now unusable. I would like to know how I can reinstall Discourse while exporting and re-importing my previous data. It seems that Discourse is set by default to periodica…

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## [Oauth Redirect Bug](https://meta.discourse.org/t/oauth-redirect-bug/381497)

<div class="topic-metadata">

**Author:** [@iHiD](https://meta.discourse.org/u/iHiD)\
**Replies:** 2\
**Last updated:** [September 4, 2025, 12:38am UTC](https://meta.discourse.org/t/oauth-redirect-bug/381497 "2025-09-04T00:38:37Z")

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Hello. We use Discourse for our forum at Exercism. Thank you for your work on it. Part of our flow is that GitHub issues get automatically closed with a request to create a forum post instead, with the body of the forum…

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## [Replies via email not counted as posts?](https://meta.discourse.org/t/replies-via-email-not-counted-as-posts/381031)

<div class="topic-metadata">

**Author:** [@ToddZ](https://meta.discourse.org/u/ToddZ)\
**Replies:** 0\
**Last updated:** [August 30, 2025, 9:49pm UTC](https://meta.discourse.org/t/replies-via-email-not-counted-as-posts/381031 "2025-08-30T21:49:37Z")

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I have users who’ve only posted via email replies, and they show “Replies Posted” as 0. They have a last\_posted\_at date, but their post\_count is 0. (What exactly does last\_posted\_at represent?) \[1\] I presume this affe…

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## [Android bottom navigation bar color issues in Discourse PWA](https://meta.discourse.org/t/android-bottom-navigation-bar-color-issues-in-discourse-pwa/381137)

<div class="topic-metadata">

**Author:** [@Damian\_Boon](https://meta.discourse.org/u/Damian_Boon)\
**Replies:** 33\
**Last updated:** [September 3, 2025, 1:12pm UTC](https://meta.discourse.org/t/android-bottom-navigation-bar-color-issues-in-discourse-pwa/381137 "2025-09-03T13:12:25Z")

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Is there an easy way to change the bottom bar colour on android phones. Currently on dark palletes its white and the controls are also very light so hard to see.

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## [Combination of automatic closing and moving topics to the top](https://meta.discourse.org/t/combination-of-automatic-closing-and-moving-topics-to-the-top/381402)

<div class="topic-metadata">

**Author:** [@Tealk](https://meta.discourse.org/u/Tealk)\
**Replies:** 1\
**Last updated:** [September 3, 2025, 8:17am UTC](https://meta.discourse.org/t/combination-of-automatic-closing-and-moving-topics-to-the-top/381402 "2025-09-03T08:17:56Z")

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Hello everyone, I would like to use the following two options together. It’s about a category where you can search for other players or game masters, and so that users don’t have to push it themselves, I would have used …

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## [How can I beef up Discourse notifications?](https://meta.discourse.org/t/how-can-i-beef-up-discourse-notifications/124964)

<div class="topic-metadata">

**Author:** [@BaronGrivet](https://meta.discourse.org/u/BaronGrivet)\
**Replies:** 12\
**Last updated:** [September 3, 2025, 3:48am UTC](https://meta.discourse.org/t/how-can-i-beef-up-discourse-notifications/124964 "2025-09-03T03:48:20Z")

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I’ve started an online community with Discourse & the main feedback I’m getting is around the notifications. People don’t like the email notifications (too slow) - or miss them because they get blocked etc. People like…

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## [Is it possible to install with IPv6 disabled? (Spoiler: I don't think so)](https://meta.discourse.org/t/is-it-possible-to-install-with-ipv6-disabled-spoiler-i-dont-think-so/381373)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 2\
**Last updated:** [September 2, 2025, 11:14pm UTC](https://meta.discourse.org/t/is-it-possible-to-install-with-ipv6-disabled-spoiler-i-dont-think-so/381373 "2025-09-02T23:14:50Z")

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I see in the web template where it checks to see if /proc/net/if\_inet6 exists and turns off the listen for \[::\]:80, but there’s still one in the default nginx file. I added these to try to fix that: - exec: sed -i '/…

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## [Forum navbar is repeating](https://meta.discourse.org/t/forum-navbar-is-repeating/381344)

<div class="topic-metadata">

**Author:** [@Headless](https://meta.discourse.org/u/Headless)\
**Replies:** 9\
**Last updated:** [September 2, 2025, 7:25pm UTC](https://meta.discourse.org/t/forum-navbar-is-repeating/381344 "2025-09-02T19:25:56Z")

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Randomly my forum wen’t down and then when I brought it back up (rebuilt it) this is what is occuring.

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## [Using AI To Tag And Categorize Forum Posts](https://meta.discourse.org/t/using-ai-to-tag-and-categorize-forum-posts/356711)

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**Author:** [@BrianC](https://meta.discourse.org/u/BrianC)\
**Replies:** 11\
**Last updated:** [September 2, 2025, 6:21pm UTC](https://meta.discourse.org/t/using-ai-to-tag-and-categorize-forum-posts/356711 "2025-09-02T18:21:22Z")

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I created a Persona to try and auto categorize and tag new topics. This is the prompt I am using for that Category and Tagger. You are an AI assistant for my Discourse forum. Your job is to classify new topics into on…

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## [Configuring Incoming Email to Create Category Topics or Group Messages](https://meta.discourse.org/t/configuring-incoming-email-to-create-category-topics-or-group-messages/380577)

<div class="topic-metadata">

**Author:** [@philh](https://meta.discourse.org/u/philh)\
**Replies:** 8\
**Last updated:** [September 2, 2025, 5:06pm UTC](https://meta.discourse.org/t/configuring-incoming-email-to-create-category-topics-or-group-messages/380577 "2025-09-02T17:06:35Z")

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I am able to poll the set address and create group messages but removing that email from the group and attaching to a category I consistently get the email\_reject\_bad\_destination\_address error message. We’re sorry, bu…

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## [Avatar is synching only on creation](https://meta.discourse.org/t/avatar-is-synching-only-on-creation/304286)

<div class="topic-metadata">

**Author:** [@weber-s](https://meta.discourse.org/u/weber-s)\
**Replies:** 4\
**Last updated:** [September 2, 2025, 4:50pm UTC](https://meta.discourse.org/t/avatar-is-synching-only-on-creation/304286 "2025-09-02T16:50:04Z")

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Hello there! I’m using this plugin to sync user from a django site, but the avatar is sync only on creation. If user change it in django, it is not sync in discourse. In fact, in Discourse managed\_authenticator.rb, the…

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## [Pulling Emails via API](https://meta.discourse.org/t/pulling-emails-via-api/380701)

<div class="topic-metadata">

**Author:** [@Joe\_F](https://meta.discourse.org/u/Joe_F)\
**Replies:** 6\
**Last updated:** [September 2, 2025, 1:47pm UTC](https://meta.discourse.org/t/pulling-emails-via-api/380701 "2025-09-02T13:47:03Z")

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Hi all, I have set up a pipeline that pulls in all user information but the option to pull in their email is not available. I have an admin role and the API key, etc, can I set this up, if so how? I want to add this co…

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## [Can site visitors vote on a poll if they do not have an account?](https://meta.discourse.org/t/can-site-visitors-vote-on-a-poll-if-they-do-not-have-an-account/381244)

<div class="topic-metadata">

**Author:** [@Eric\_Wynn](https://meta.discourse.org/u/Eric_Wynn)\
**Replies:** 3\
**Last updated:** [September 2, 2025, 11:17am UTC](https://meta.discourse.org/t/can-site-visitors-vote-on-a-poll-if-they-do-not-have-an-account/381244 "2025-09-02T11:17:53Z")

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IT is possible for NON users to vote? So say someone is browsing our forum but doesnt have a login or is not logged in.. can they still vote on a poll?

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## [Install production ready stable on vps](https://meta.discourse.org/t/install-production-ready-stable-on-vps/381224)

<div class="topic-metadata">

**Author:** [@Ralph\_Bü](https://meta.discourse.org/u/Ralph_B%C3%BC)\
**Replies:** 1\
**Last updated:** [September 2, 2025, 5:39am UTC](https://meta.discourse.org/t/install-production-ready-stable-on-vps/381224 "2025-09-02T05:39:44Z")

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Hi I follow this installationguide for vps cloud installation: Is there a option to have e stable-version of discourse in the repo sudo -s git clone GitHub - discourse/discourse\_docker: A Docker image for Discourse…

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## [How to Install Discourse on an OVH VPS](https://meta.discourse.org/t/how-to-install-discourse-on-an-ovh-vps/381056)

<div class="topic-metadata">

**Author:** [@Murffy](https://meta.discourse.org/u/Murffy)\
**Replies:** 5\
**Last updated:** [September 1, 2025, 9:22pm UTC](https://meta.discourse.org/t/how-to-install-discourse-on-an-ovh-vps/381056 "2025-09-01T21:22:56Z")

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Hello everyone, After struggling for a while to set up my VPS with Discourse, I decided to share a simple step-by-step guide to help you install Discourse on an OVH VPS. In my case, I’m using: An OVH VPS A domain…

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## ["Malformed version number" error when trying to see /review and /plugin](https://meta.discourse.org/t/malformed-version-number-error-when-trying-to-see-review-and-plugin/381186)

<div class="topic-metadata">

**Author:** [@David\_Ghost](https://meta.discourse.org/u/David_Ghost)\
**Replies:** 2\
**Last updated:** [September 1, 2025, 5:26pm UTC](https://meta.discourse.org/t/malformed-version-number-error-when-trying-to-see-review-and-plugin/381186 "2025-09-01T17:26:32Z")

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Hi, I’m getting errors in the console when trying to view the plugin list or 'Review here’s i get in the console: Malformed version number string c2e567443d6e6af3a8096a84e4cbfede77462957 activesupport-8.0.2.1/lib/ac…

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## [Is there a recommended way to get pgvector on RDS?](https://meta.discourse.org/t/is-there-a-recommended-way-to-get-pgvector-on-rds/288641)

<div class="topic-metadata">

**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 9\
**Last updated:** [September 1, 2025, 4:18pm UTC](https://meta.discourse.org/t/is-there-a-recommended-way-to-get-pgvector-on-rds/288641 "2025-09-01T16:18:04Z")

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Is there a recommended way to get pgvector on RDS? this page claims: The pgvector extension is available on all database instances in Amazon RDS running PostgreSQL 15.2 and higher in all AWS Regions, including the AWS…

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## [Discourse is incompatible with Palemoon web browser (and older Firefox)](https://meta.discourse.org/t/discourse-is-incompatible-with-palemoon-web-browser-and-older-firefox/381077)

<div class="topic-metadata">

**Author:** [@wellinton-capixaba](https://meta.discourse.org/u/wellinton-capixaba)\
**Replies:** 2\
**Last updated:** [August 31, 2025, 7:51pm UTC](https://meta.discourse.org/t/discourse-is-incompatible-with-palemoon-web-browser-and-older-firefox/381077 "2025-08-31T19:51:38Z")

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When entering a discourse powered website (https://discourse.gnome.org) using my main browser I get the following image: On its error console, it says: Timestamp: 08/28/2025 08:01:45 AM Error: uncaught exception: Un…

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## [Will I be notified as an admin if a moderator deletes a topic?](https://meta.discourse.org/t/werde-ich-als-admin-benachrichtigt-wenn-ein-moderator-ein-topic-loscht/381054)

<div class="topic-metadata">

**Author:** [@jan2](https://meta.discourse.org/u/jan2)\
**Replies:** 1\
**Last updated:** [August 31, 2025, 9:21am UTC](https://meta.discourse.org/t/werde-ich-als-admin-benachrichtigt-wenn-ein-moderator-ein-topic-loscht/381054 "2025-08-31T09:21:06Z")

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Hello everyone, will I be notified as an administrator when a moderator deletes a topic? We would like to be able to trace when topics/posts are deleted as administrators.

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## [The creation of your own forum in the forum is it so?](https://meta.discourse.org/t/the-creation-of-your-own-forum-in-the-forum-is-it-so/380645)

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**Author:** [@CarlPavel](https://meta.discourse.org/u/CarlPavel)\
**Replies:** 3\
**Last updated:** [August 30, 2025, 8:50pm UTC](https://meta.discourse.org/t/the-creation-of-your-own-forum-in-the-forum-is-it-so/380645 "2025-08-30T20:50:34Z")

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Don't really understand what this is all about. But if I have understood it correctly, I can, among other things, create a separate forum in the forum for my users on my website, for example. And in this way contact and …

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## [Upgrading from 2.6.0.beta1 to latest stable](https://meta.discourse.org/t/upgrading-from-2-6-0-beta1-to-latest-stable/380859)

<div class="topic-metadata">

**Author:** [@jan2](https://meta.discourse.org/u/jan2)\
**Replies:** 6\
**Last updated:** [August 30, 2025, 8:25pm UTC](https://meta.discourse.org/t/upgrading-from-2-6-0-beta1-to-latest-stable/380859 "2025-08-30T20:25:58Z")

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Hello, we are currently running on 2.6.0.beta1 and now want to upgrade to the latest version, but a stable one. As 2.6.0 is an old version, is there anything we need to worry about? Of course we will do a backup first,…

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## [Disabling click for more details](https://meta.discourse.org/t/disabling-click-for-more-details/380998)

<div class="topic-metadata">

**Author:** [@guildedgrey](https://meta.discourse.org/u/guildedgrey)\
**Replies:** 1\
**Last updated:** [August 30, 2025, 6:03pm UTC](https://meta.discourse.org/t/disabling-click-for-more-details/380998 "2025-08-30T18:03:54Z")

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Good morning! Hoping this is an easy fix but I’m ready to light my hair on fire. The majority of my association initiates posts via email. When we do that, it strips the email signature and replaces it with “click for…

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## [Whispers disappear from the display but still are in the database](https://meta.discourse.org/t/whispers-disappear-from-the-display-but-still-are-in-the-database/380957)

<div class="topic-metadata">

**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\
**Replies:** 2\
**Last updated:** [August 30, 2025, 1:20pm UTC](https://meta.discourse.org/t/whispers-disappear-from-the-display-but-still-are-in-the-database/380957 "2025-08-30T13:20:45Z")

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Hi, a little curiosity, until now I didn’t have a problem with whispers. I just created one on a post I authored as admin, and the whisper appears in the post. However, as soon as I refresh the page, it disappears - it’s…

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## [Add H1 in NOJS](https://meta.discourse.org/t/h1-in-nojs-hinzufugen/380909)

<div class="topic-metadata">

**Author:** [@jan2](https://meta.discourse.org/u/jan2)\
**Replies:** 4\
**Last updated:** [August 29, 2025, 4:27pm UTC](https://meta.discourse.org/t/h1-in-nojs-hinzufugen/380909 "2025-08-29T16:27:02Z")

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Hello everyone, when Google crawls my forum, the NOJS version is played. The main heading is not marked as H1 there. Can this be changed?

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## [Major upgrade -- best practices?](https://meta.discourse.org/t/major-upgrade-best-practices/380545)

<div class="topic-metadata">

**Author:** [@dylanb](https://meta.discourse.org/u/dylanb)\
**Replies:** 11\
**Last updated:** [August 29, 2025, 4:19pm UTC](https://meta.discourse.org/t/major-upgrade-best-practices/380545 "2025-08-29T16:19:56Z")

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My Discourse installation has fallen out of date (3.2.0.beta4-dev) and I need to upgrade to 3.5. I am worried about disturbing things and use a few plugins/integrations that I haven’t wanted to change (WP Discourse, logi…

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## [Restore specific discourse backup version](https://meta.discourse.org/t/restore-specific-discourse-backup-version/380574)

<div class="topic-metadata">

**Author:** [@Sailormoon](https://meta.discourse.org/u/Sailormoon)\
**Replies:** 20\
**Last updated:** [August 29, 2025, 9:54am UTC](https://meta.discourse.org/t/restore-specific-discourse-backup-version/380574 "2025-08-29T09:54:36Z")

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I had a small discourse forum for a few years and it works well. I set up autobackups, but didn’t update discourse version for a long time. Server died, but I have backup. Backup is from the old discourse version, about…

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## [Reply by e-mail message clip bug](https://meta.discourse.org/t/reply-by-e-mail-message-clip-bug/380809)

<div class="topic-metadata">

**Author:** [@Architect](https://meta.discourse.org/u/Architect)\
**Replies:** 8\
**Last updated:** [August 29, 2025, 5:49am UTC](https://meta.discourse.org/t/reply-by-e-mail-message-clip-bug/380809 "2025-08-29T05:49:48Z")

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Seems to be a minor bug when replying by email here the previous message is clipped except for the sender address and timestamp from discoursemail.

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## [Twitter/X links not unfurling correctly](https://meta.discourse.org/t/twitter-x-links-not-unfurling-correctly/380754)

<div class="topic-metadata">

**Author:** [@WolfpackFan](https://meta.discourse.org/u/WolfpackFan)\
**Replies:** 7\
**Last updated:** [August 29, 2025, 4:55am UTC](https://meta.discourse.org/t/twitter-x-links-not-unfurling-correctly/380754 "2025-08-29T04:55:57Z")

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When I post a direct twitter/x link in my forum it is not correctly unfurling. When I post the exact same link here on the discourse forum it is working. My installed version: 3.6.0.beta1-dev (7c34595144) Correctly Un…

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## [How to deal with sudden high “Other traffic” in site analytics?](https://meta.discourse.org/t/how-to-deal-with-sudden-high-other-traffic-in-site-analytics/379790)

<div class="topic-metadata">

**Author:** [@Monikas](https://meta.discourse.org/u/Monikas)\
**Replies:** 7\
**Last updated:** [August 28, 2025, 9:43pm UTC](https://meta.discourse.org/t/how-to-deal-with-sudden-high-other-traffic-in-site-analytics/379790 "2025-08-28T21:43:02Z")

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Hi everyone, I recently noticed a huge spike in “Other traffic” on my forum’s community health page (Discourse admin dashboard → Reports → Community health). Here are the details: • Period: Around early August 2025…

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