# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=621

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 622

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## [Invalid reference format on launcher rebuild](https://meta.discourse.org/t/invalid-reference-format-on-launcher-rebuild/150741)

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**Author:** [@JpMaxMan](https://meta.discourse.org/u/JpMaxMan)\
**Replies:** 2\
**Last updated:** [May 8, 2020, 4:21pm UTC](https://meta.discourse.org/t/invalid-reference-format-on-launcher-rebuild/150741 "2020-05-08T16:21:44Z")

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I am suddenly getting the following error on launcher rebuild. These are for discourse instances that have been running for years without a problem and the YAML file is untouched from the last time that rebuild worked s…

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## [Name of the app / PWA on mobile devices](https://meta.discourse.org/t/name-of-the-app-pwa-on-mobile-devices/150858)

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**Author:** [@Wimmm](https://meta.discourse.org/u/Wimmm)\
**Replies:** 2\
**Last updated:** [May 8, 2020, 9:38pm UTC](https://meta.discourse.org/t/name-of-the-app-pwa-on-mobile-devices/150858 "2020-05-08T21:38:53Z")

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Dear all, If you “Install” the community on your mobile device it shows a name for this installation. (Obviously..) How can you change this name? For example, the installation from meta.discourse.org is called “Meta”. …

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## [File Extensions: Concern with allowing PDF and word?](https://meta.discourse.org/t/file-extensions-concern-with-allowing-pdf-and-word/150832)

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**Author:** [@JQ331](https://meta.discourse.org/u/JQ331)\
**Replies:** 2\
**Last updated:** [May 8, 2020, 9:14pm UTC](https://meta.discourse.org/t/file-extensions-concern-with-allowing-pdf-and-word/150832 "2020-05-08T21:14:06Z")

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I see that Discourse allows you to allow your users to upload things like word documents and pdf documents. It’s a site setting (“Authorized Extensions”). That’s really cool. Here’s my question: Is there a reason NOT to…

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## [Open WP as a subdomain of Discourse (different hostings, only DNS pointing)](https://meta.discourse.org/t/open-wp-as-a-subdomain-of-discourse-different-hostings-only-dns-pointing/150830)

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**Author:** [@Ed\_Bobkov](https://meta.discourse.org/u/Ed_Bobkov)\
**Replies:** 3\
**Last updated:** [May 8, 2020, 4:31pm UTC](https://meta.discourse.org/t/open-wp-as-a-subdomain-of-discourse-different-hostings-only-dns-pointing/150830 "2020-05-08T16:31:48Z")

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I couldn’t find answer for my scheme here. Can you help with my task? I think that this info may be userful for those members who are not familiar with programmings, hosting moments and used to have file manager, MySQL …

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## [When rebuild, Discourse removes PostGreSQL 10 and reinstalls version 9.5](https://meta.discourse.org/t/when-rebuild-discourse-removes-postgresql-10-and-reinstalls-version-9-5/150802)

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**Author:** [@samyrabih](https://meta.discourse.org/u/samyrabih)\
**Replies:** 6\
**Last updated:** [May 8, 2020, 4:05pm UTC](https://meta.discourse.org/t/when-rebuild-discourse-removes-postgresql-10-and-reinstalls-version-9-5/150802 "2020-05-08T16:05:58Z")

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When I try to use ./launcher rebuild app command, it seems the script removes the already installed PostgreSQL v10 and tries to reinstall v9.5 and it blocks the script on queries execution. ./launcher rebuild app Ensuri…

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## [Use gitpod to install discourse?](https://meta.discourse.org/t/use-gitpod-to-install-discourse/150433)

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**Author:** [@sysdl132](https://meta.discourse.org/u/sysdl132)\
**Replies:** 2\
**Last updated:** [May 8, 2020, 12:00pm UTC](https://meta.discourse.org/t/use-gitpod-to-install-discourse/150433 "2020-05-08T12:00:37Z")

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Can I use gitpod online IDE to install discourse? (bash included)

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## [Refused to load preload-store.js](https://meta.discourse.org/t/refused-to-load-preload-store-js/150700)

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**Author:** [@DBHacker](https://meta.discourse.org/u/DBHacker)\
**Replies:** 6\
**Last updated:** [May 8, 2020, 2:20am UTC](https://meta.discourse.org/t/refused-to-load-preload-store-js/150700 "2020-05-08T02:20:49Z")

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FYI: Getting this error in chrome console after recent upgrade (was not seeing this console error before upgrade, FYI): Refused to load the script 'https://staging.test-site.com/preload-store.js' because it violates …

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## [More email after recent update?](https://meta.discourse.org/t/more-email-after-recent-update/150645)

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**Author:** [@jonwgeorge](https://meta.discourse.org/u/jonwgeorge)\
**Replies:** 7\
**Last updated:** [May 8, 2020, 12:29am UTC](https://meta.discourse.org/t/more-email-after-recent-update/150645 "2020-05-08T00:29:53Z")

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I’m not sure that this is the case. I could be going crazy. Did the timer for user recently seen in email sending get shorter since commit a2c85f0845? I restarted 2 days ago to troubleshoot an issue and seems like I’m ge…

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## [Bug when making a quote](https://meta.discourse.org/t/bug-when-making-a-quote/150755)

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**Author:** [@Yu\_Gong1](https://meta.discourse.org/u/Yu_Gong1)\
**Replies:** 5\
**Last updated:** [May 7, 2020, 9:57pm UTC](https://meta.discourse.org/t/bug-when-making-a-quote/150755 "2020-05-07T21:57:18Z")

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Hi, I have a discourse hosted with enterprise plan. Our community member found a strange bug, If you quote someone and write something underneath it and post it. The quote disappears and only the added comment is posted…

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## [Running 2 hosts behind haproxy fails with random 404s](https://meta.discourse.org/t/running-2-hosts-behind-haproxy-fails-with-random-404s/150663)

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**Author:** [@foozmeat](https://meta.discourse.org/u/foozmeat)\
**Replies:** 4\
**Last updated:** [May 7, 2020, 5:59pm UTC](https://meta.discourse.org/t/running-2-hosts-behind-haproxy-fails-with-random-404s/150663 "2020-05-07T17:59:40Z")

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Today I tried adding a second server to host one of our discourse instances. The container is configured to use an external redis, postgres, and storage servers - its web-app only. Thus far we’ve been running the single …

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## [Not enough space. Why is that happenning over and over?](https://meta.discourse.org/t/not-enough-space-why-is-that-happenning-over-and-over/150730)

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**Author:** [@Ed\_Bobkov](https://meta.discourse.org/u/Ed_Bobkov)\
**Replies:** 4\
**Last updated:** [May 7, 2020, 5:58pm UTC](https://meta.discourse.org/t/not-enough-space-why-is-that-happenning-over-and-over/150730 "2020-05-07T17:58:35Z")

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When I try to rebuild app on a new instance without files and any activity, I get this info about space limits. I found some links, but didn’t understand how to prevent this situation. I copied logs, may be they will he…

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## [Custom Login / Registration from another API](https://meta.discourse.org/t/custom-login-registration-from-another-api/150703)

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**Author:** [@daggemarren](https://meta.discourse.org/u/daggemarren)\
**Replies:** 1\
**Last updated:** [May 7, 2020, 5:14pm UTC](https://meta.discourse.org/t/custom-login-registration-from-another-api/150703 "2020-05-07T17:14:54Z")

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Hello! Little background.. In Sweden we have an app called “Bankd ID”. We can use this app to login to other apps etc. What i want to achive is. Login page User enter their personal number. They open “Bank ID” and au…

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## [General plugin questions](https://meta.discourse.org/t/general-plugin-questions/150737)

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**Author:** [@Ed\_Bobkov](https://meta.discourse.org/u/Ed_Bobkov)\
**Replies:** 4\
**Last updated:** [May 7, 2020, 4:53pm UTC](https://meta.discourse.org/t/general-plugin-questions/150737 "2020-05-07T16:53:05Z")

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I have a general question concerning my understanding of Discourse work with plugins. Question1. I installed some plugin, rebuild an app. If I don’t change anything, is there a possibility that site will be broken becau…

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## [I lost my admin rights due to misconfigured SSO](https://meta.discourse.org/t/i-lost-my-admin-rights-due-to-misconfigured-sso/150574)

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**Author:** [@mevaha](https://meta.discourse.org/u/mevaha)\
**Replies:** 7\
**Last updated:** [May 7, 2020, 4:26pm UTC](https://meta.discourse.org/t/i-lost-my-admin-rights-due-to-misconfigured-sso/150574 "2020-05-07T16:26:48Z")

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Hello, I give a user admin priveleges by rake admin:create, but when he logout from discourse he lost his admin priveleges ?

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## [How to change gem source in china](https://meta.discourse.org/t/how-to-change-gem-source-in-china/150733)

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**Author:** [@aksoforever](https://meta.discourse.org/u/aksoforever)\
**Replies:** 4\
**Last updated:** [May 7, 2020, 4:10pm UTC](https://meta.discourse.org/t/how-to-change-gem-source-in-china/150733 "2020-05-07T16:10:14Z")

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i rebuld many time, can’t get the gems i change the gem source, but not working every time rebuild always can’t get the gem update who can help me, please

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## [Default silenced new users](https://meta.discourse.org/t/default-silenced-new-users/149780)

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**Author:** [@romulo](https://meta.discourse.org/u/romulo)\
**Replies:** 5\
**Last updated:** [May 7, 2020, 12:43pm UTC](https://meta.discourse.org/t/default-silenced-new-users/149780 "2020-05-07T12:43:54Z")

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Is there a way to get all the new users created on discourse platform to be silenced by default?

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## [Data Explorer blank after 2.5 Upgrade](https://meta.discourse.org/t/data-explorer-blank-after-2-5-upgrade/150634)

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**Author:** [@Jim.Morrison](https://meta.discourse.org/u/Jim.Morrison)\
**Replies:** 10\
**Last updated:** [May 7, 2020, 2:08am UTC](https://meta.discourse.org/t/data-explorer-blank-after-2-5-upgrade/150634 "2020-05-07T02:08:02Z")

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We seem to have run into an issue with all Data Explorer queries no longer pulling back any data after being ran post 2.5 upgrade, any suggestions on what we may be missing here?

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## [Embed whole forum](https://meta.discourse.org/t/embed-whole-forum/150497)

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**Author:** [@cdfrosty](https://meta.discourse.org/u/cdfrosty)\
**Replies:** 5\
**Last updated:** [May 7, 2020, 1:43am UTC](https://meta.discourse.org/t/embed-whole-forum/150497 "2020-05-07T01:43:57Z")

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Hi I need some help, I want to replace the old forum I have that I have embedded into the web UI of my application and a couple other domains, is there a way to embed onto my websites and only allow those domains for exa…

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## [Create new topic in category with specific tag via URL](https://meta.discourse.org/t/create-new-topic-in-category-with-specific-tag-via-url/150653)

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**Author:** [@Heather\_Phillips](https://meta.discourse.org/u/Heather_Phillips)\
**Replies:** 2\
**Last updated:** [May 6, 2020, 9:26pm UTC](https://meta.discourse.org/t/create-new-topic-in-category-with-specific-tag-via-url/150653 "2020-05-06T21:26:25Z")

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Is it possible to launch the “create a new topic” window in a specific category using a specific tag with a URL? Here’s the use case: We want to help customers add their questions about specific Google Sheet templates …

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## [Facebook login not working 2020](https://meta.discourse.org/t/facebook-login-not-working-2020/150649)

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**Author:** [@Alex\_K1](https://meta.discourse.org/u/Alex_K1)\
**Replies:** 6\
**Last updated:** [May 6, 2020, 8:49pm UTC](https://meta.discourse.org/t/facebook-login-not-working-2020/150649 "2020-05-06T20:49:46Z")

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The error it gives is this: Can't Load URL: The domain of this URL isn't included in the app's domains. To be able to load this URL, add all domains and subdomains of your app to the App Domains field in your app settin…

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## [Linking to a Discobot new tutorial chat](https://meta.discourse.org/t/linking-to-a-discobot-new-tutorial-chat/150467)

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**Author:** [@tpetrov](https://meta.discourse.org/u/tpetrov)\
**Replies:** 3\
**Last updated:** [May 6, 2020, 7:18pm UTC](https://meta.discourse.org/t/linking-to-a-discobot-new-tutorial-chat/150467 "2020-05-06T19:18:28Z")

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Can someone confirm that the url to the New user tutorual chat with Discobot is discourseurl/t/greetings for any user? I’d like to add a link to it on the Certified badge, so that users can easily complete it.

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## [How to remove new 52 notifications](https://meta.discourse.org/t/how-to-remove-new-52-notifications/150600)

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**Author:** [@Bicurious\_Girl](https://meta.discourse.org/u/Bicurious_Girl)\
**Replies:** 4\
**Last updated:** [May 6, 2020, 6:57pm UTC](https://meta.discourse.org/t/how-to-remove-new-52-notifications/150600 "2020-05-06T18:57:44Z")

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how can I get rid of 51 new notifications

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## [Can't rebuild because ssh template is removed](https://meta.discourse.org/t/cant-rebuild-because-ssh-template-is-removed/150285)

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**Author:** [@multicam](https://meta.discourse.org/u/multicam)\
**Replies:** 12\
**Last updated:** [May 6, 2020, 6:36pm UTC](https://meta.discourse.org/t/cant-rebuild-because-ssh-template-is-removed/150285 "2020-05-06T18:36:13Z")

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We are trying to rebuild our discourse installation (as asked by the admin interface) Here are the errors, please help, we are not verse in docker root@school-forum:/var/discourse# ./launcher rebuild app Ensuri…

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## [Deleting moderator copies of system messages to user?](https://meta.discourse.org/t/deleting-moderator-copies-of-system-messages-to-user/150604)

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**Author:** [@Hanon\_Ondricek](https://meta.discourse.org/u/Hanon_Ondricek)\
**Replies:** 1\
**Last updated:** [May 6, 2020, 6:15pm UTC](https://meta.discourse.org/t/deleting-moderator-copies-of-system-messages-to-user/150604 "2020-05-06T18:15:44Z")

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So as an Admin of our board, Staff gets a copy of system messages to users like “Thanks for spending time with us!” when they go up a trust level. I’ve been just blithely archiving these as they’re not critical for Staff…

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## [How to embed whole forum in another site](https://meta.discourse.org/t/how-to-embed-whole-forum-in-another-site/32205)

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**Author:** [@renai](https://meta.discourse.org/u/renai)\
**Replies:** 13\
**Last updated:** [May 6, 2020, 5:55pm UTC](https://meta.discourse.org/t/how-to-embed-whole-forum-in-another-site/32205 "2020-05-06T17:55:11Z")

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hi all, really new to Discourse, so please forgive my stupid newbie question :wink: I have a Discourse forum at http://forum.delimiter.com.au. This is a part of the Wordpress site http://delimiter.com.au. All I want …

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## [Help me get Discourse set up for the first time](https://meta.discourse.org/t/help-me-get-discourse-set-up-for-the-first-time/150565)

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**Author:** [@keikei](https://meta.discourse.org/u/keikei)\
**Replies:** 18\
**Last updated:** [May 6, 2020, 5:32pm UTC](https://meta.discourse.org/t/help-me-get-discourse-set-up-for-the-first-time/150565 "2020-05-06T17:32:49Z")

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I’m a newbie here and I haven’t really understood how discourse works yet. So I simply would like to know where to write the script or what to start. This might be a silly question but could anyone give me some advice …

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## [Answer in a post](https://meta.discourse.org/t/answer-in-a-post/150588)

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**Author:** [@jenni\_alencar](https://meta.discourse.org/u/jenni_alencar)\
**Replies:** 1\
**Last updated:** [May 6, 2020, 2:00pm UTC](https://meta.discourse.org/t/answer-in-a-post/150588 "2020-05-06T14:00:26Z")

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Hello, When I answer someone in a topic, my answer to this person goes to the end of the topic. There’s a way that my answer can be inside the question of the person? Thx

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## [Is there a way to retrieve Post text and image Urls separately?](https://meta.discourse.org/t/is-there-a-way-to-retrieve-post-text-and-image-urls-separately/150479)

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**Author:** [@afrin](https://meta.discourse.org/u/afrin)\
**Replies:** 5\
**Last updated:** [May 6, 2020, 1:07pm UTC](https://meta.discourse.org/t/is-there-a-way-to-retrieve-post-text-and-image-urls-separately/150479 "2020-05-06T13:07:04Z")

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Is there a way to retrieve a Post’s text and image Urls separately without using cooked from discourse? raw field also contains image name along with text. Is there any such discourse configurations available?

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## [Limit discussion to certain people](https://meta.discourse.org/t/limit-discussion-to-certain-people/150556)

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**Author:** [@Puja\_Garg](https://meta.discourse.org/u/Puja_Garg)\
**Replies:** 6\
**Last updated:** [May 6, 2020, 10:12am UTC](https://meta.discourse.org/t/limit-discussion-to-certain-people/150556 "2020-05-06T10:12:21Z")

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Hi, I want to know that can we limit the certain discussion to be limit to certain people. If something like we can create teams or on individual level only For example : If team A and team B are having some discussion…

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## [Installer gets stuck](https://meta.discourse.org/t/installer-gets-stuck/150551)

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**Author:** [@iqfx](https://meta.discourse.org/u/iqfx)\
**Replies:** 3\
**Last updated:** [May 6, 2020, 6:47am UTC](https://meta.discourse.org/t/installer-gets-stuck/150551 "2020-05-06T06:47:51Z")

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Hello everyone, I followed the install guide listed on this github page: https://github.com/discourse/discourse/blob/master/docs/INSTALL-cloud.md I am trying to install this on a VM running inside of my homelab. Howe…

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