# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=624

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 625

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## [Sidekiq During Import](https://meta.discourse.org/t/sidekiq-during-import/149618)

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**Author:** [@Ghan](https://meta.discourse.org/u/Ghan)\
**Replies:** 3\
**Last updated:** [April 29, 2020, 4:10am UTC](https://meta.discourse.org/t/sidekiq-during-import/149618 "2020-04-29T04:10:08Z")

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I’ve been doing import testing from another software with a large board (~10 million posts) and I’ve noticed that while the import process is running, I see another Ruby process that appears to be sidekiq stacking up ton…

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## [Discourse + Facebook Pages integration with Zapier not working](https://meta.discourse.org/t/discourse-facebook-pages-integration-with-zapier-not-working/149645)

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**Author:** [@Alexander](https://meta.discourse.org/u/Alexander)\
**Replies:** 5\
**Last updated:** [April 29, 2020, 12:31am UTC](https://meta.discourse.org/t/discourse-facebook-pages-integration-with-zapier-not-working/149645 "2020-04-29T00:31:22Z")

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Sorry if the category is wrong, Composer is not allowing me to select categories Hello everyone :smiley:! I was seeing several posts about automation through Zapier, I was curious and wanted to enter to try :zap: I h…

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## [Safari navigation issues due to theme or plugin](https://meta.discourse.org/t/safari-navigation-issues-due-to-theme-or-plugin/149669)

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**Author:** [@znedw](https://meta.discourse.org/u/znedw)\
**Replies:** 2\
**Last updated:** [April 28, 2020, 10:42pm UTC](https://meta.discourse.org/t/safari-navigation-issues-due-to-theme-or-plugin/149669 "2020-04-28T22:42:19Z")

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Hi all, Some users are reporting issues with Safari on Mac OS and iOS. Issue reports are Since yesterdayish, when I go to a thread and then try to go back (either back button on browser or Cmd-LeftArrow) in Safari, t…

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## [Need help to setup SSO without emails](https://meta.discourse.org/t/need-help-to-setup-sso-without-emails/149524)

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**Author:** [@gaurang.prasad](https://meta.discourse.org/u/gaurang.prasad)\
**Replies:** 4\
**Last updated:** [April 28, 2020, 8:01pm UTC](https://meta.discourse.org/t/need-help-to-setup-sso-without-emails/149524 "2020-04-28T20:01:35Z")

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My website (a MediaWiki-based wiki) only uses a username and password (email is optional for users to register). I have Discourse up-and-running, and have SSO enabled in admin settings. Clicking on log-in on Discourse re…

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## [How to integrate in discourse in zenodo](https://meta.discourse.org/t/how-to-integrate-in-discourse-in-zenodo/149630)

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**Author:** [@TomVanHout](https://meta.discourse.org/u/TomVanHout)\
**Replies:** 3\
**Last updated:** [April 28, 2020, 5:27pm UTC](https://meta.discourse.org/t/how-to-integrate-in-discourse-in-zenodo/149630 "2020-04-28T17:27:08Z")

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Newbie question. I’m an academic looking to host an open science/source/access seminar on Zenodo with Discourse integrated. I’ve created a Github account but am now stuck. How can I proceed? Many thanks, Tom

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## [Accounts which weren't activated are deleted](https://meta.discourse.org/t/accounts-which-werent-activated-are-deleted/149637)

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**Author:** [@VoskCoin](https://meta.discourse.org/u/VoskCoin)\
**Replies:** 2\
**Last updated:** [April 28, 2020, 5:00pm UTC](https://meta.discourse.org/t/accounts-which-werent-activated-are-deleted/149637 "2020-04-28T17:00:19Z")

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I do not want extra or over moderation of my forum, I also want users to be able to take years off if they want and still be able to return to their account. How can I ensure these accounts are not “automatically de…

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## [How to move Google Groups migrated users from staged to active?](https://meta.discourse.org/t/how-to-move-google-groups-migrated-users-from-staged-to-active/149474)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 7\
**Last updated:** [April 28, 2020, 4:50pm UTC](https://meta.discourse.org/t/how-to-move-google-groups-migrated-users-from-staged-to-active/149474 "2020-04-28T16:50:57Z")

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I have a CDCK client for whom I did a Google Groups import. I told them that people will need to do “reset password” to set their password, but the imported users are staged, and a user claims that trying to reset passwo…

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## [Direct message in Discourse](https://meta.discourse.org/t/direct-message-in-discourse/149600)

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**Author:** [@jenni\_alencar](https://meta.discourse.org/u/jenni_alencar)\
**Replies:** 1\
**Last updated:** [April 28, 2020, 2:24pm UTC](https://meta.discourse.org/t/direct-message-in-discourse/149600 "2020-04-28T14:24:26Z")

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Hello, Today, when I sent a direct message in my community, the user does not receive an email with this. There’s a possibility that Discourse send an email when a direct message is received? Thank you.

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## [Error "Unable to verify authorization token due to server clock differences"](https://meta.discourse.org/t/error-unable-to-verify-authorization-token-due-to-server-clock-differences/147685)

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**Author:** [@trusktr](https://meta.discourse.org/u/trusktr)\
**Replies:** 4\
**Last updated:** [April 28, 2020, 11:22am UTC](https://meta.discourse.org/t/error-unable-to-verify-authorization-token-due-to-server-clock-differences/147685 "2020-04-28T11:22:59Z")

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I have Google auth enabled, and it was working. But then something happened (I think I accepted an automatic update to my machine specs on linode.com) and now Google auth doesn’t work, and Discourse says Unable to veri…

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## [Not able to send email Net::ReadTimeout](https://meta.discourse.org/t/not-able-to-send-email-net-readtimeout/98419)

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**Author:** [@acinonyxjubatus](https://meta.discourse.org/u/acinonyxjubatus)\
**Replies:** 17\
**Last updated:** [April 28, 2020, 10:48am UTC](https://meta.discourse.org/t/not-able-to-send-email-net-readtimeout/98419 "2020-04-28T10:48:44Z")

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I installed discourse behind nginx according this post. Also I have SSL certificate installed by certboot Registration activation email is not sending and when I run ./discourse-doctor on email sending step I get Net::…

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## [Reason for link share username appending at the end](https://meta.discourse.org/t/reason-for-link-share-username-appending-at-the-end/149553)

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**Author:** [@Yu\_Gong1](https://meta.discourse.org/u/Yu_Gong1)\
**Replies:** 3\
**Last updated:** [May 28, 2023, 9:47am UTC](https://meta.discourse.org/t/reason-for-link-share-username-appending-at-the-end/149553 "2023-05-28T09:47:13Z")

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Hi, Our community is tring to reason why using discourses default share button appends the users username at the end: Inderes.fi tuotekehityksen päivitykset #techtalk - #196 by Mika - Kehitysideat - Inderes forum that …

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## [Discourse as SSO Provider: Login Error](https://meta.discourse.org/t/discourse-as-sso-provider-login-error/149572)

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**Author:** [@balupton](https://meta.discourse.org/u/balupton)\
**Replies:** 1\
**Last updated:** [April 28, 2020, 9:41am UTC](https://meta.discourse.org/t/discourse-as-sso-provider-login-error/149572 "2020-04-28T09:41:59Z")

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I’m following this guide here: I am providing the correct signature, however for some reason discourse is not accepting it. Here is the URL I am hitting: Here is the error log for it: Message Verbose SSO log: Si…

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## [Show BUTTON only to staff users](https://meta.discourse.org/t/show-button-only-to-staff-users/149552)

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**Author:** [@Ed\_Bobkov](https://meta.discourse.org/u/Ed_Bobkov)\
**Replies:** 3\
**Last updated:** [April 28, 2020, 7:51am UTC](https://meta.discourse.org/t/show-button-only-to-staff-users/149552 "2020-04-28T07:51:33Z")

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I added some button via script in the \<head\>...\</head\> part at this page: /admin/customize/themes/2/common/head\_tag/edit this way \<script type="text/discourse-plugin" version="0.4"\> api.onToolbarCreate(toolbar =\> { t…

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## [CSP error: Couldn't parse invalid host /theme-javascripts/](https://meta.discourse.org/t/csp-error-couldnt-parse-invalid-host-theme-javascripts/149255)

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**Author:** [@Rina\_Fallingstar](https://meta.discourse.org/u/Rina_Fallingstar)\
**Replies:** 4\
**Last updated:** [April 28, 2020, 7:09am UTC](https://meta.discourse.org/t/csp-error-couldnt-parse-invalid-host-theme-javascripts/149255 "2020-04-28T07:09:43Z")

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Since the latest update ( 2.5.0.beta3) our discourse forum keeps showing the following errors in the browsers dev console : Any component that contains javascripts return this browser warrning. Is there any CSP sett…

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## [Trouble creating user with custom user fields with the API](https://meta.discourse.org/t/trouble-creating-user-with-custom-user-fields-with-the-api/148434)

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**Author:** [@NathanLei](https://meta.discourse.org/u/NathanLei)\
**Replies:** 1\
**Last updated:** [April 28, 2020, 5:26am UTC](https://meta.discourse.org/t/trouble-creating-user-with-custom-user-fields-with-the-api/148434 "2020-04-28T05:26:47Z")

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When I try to create a user via API with “user\_fields\[1\]”. which is the customer field. When I do the testing via postman, it works fine. but When I tried it via code. it never works. so wired. here is my payload {…

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## [White email link text](https://meta.discourse.org/t/white-email-link-text/149441)

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**Author:** [@uwe\_keim](https://meta.discourse.org/u/uwe_keim)\
**Replies:** 1\
**Last updated:** [April 28, 2020, 4:50am UTC](https://meta.discourse.org/t/white-email-link-text/149441 "2020-04-28T04:50:28Z")

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I’ve joined a (German) Discourse-based forum today (this one), registered and turned on dark mode for my user profile. When I got a notification email about a reply to a topic of mine it looks like this: As you can …

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## [How to set up SSL on kubernetes](https://meta.discourse.org/t/how-to-set-up-ssl-on-kubernetes/149112)

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**Author:** [@Harsh\_Pratap\_Singh](https://meta.discourse.org/u/Harsh_Pratap_Singh)\
**Replies:** 4\
**Last updated:** [April 28, 2020, 4:27am UTC](https://meta.discourse.org/t/how-to-set-up-ssl-on-kubernetes/149112 "2020-04-28T04:27:25Z")

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hello . i have set up discourse on kubernetes . the setup is fully up and running however my site is still on HTTP and i want to convert it to HTTPS . need help ASAP

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## [Changing default font type on all emails the system sends](https://meta.discourse.org/t/changing-default-font-type-on-all-emails-the-system-sends/132401)

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**Author:** [@Deyner\_López](https://meta.discourse.org/u/Deyner_L%C3%B3pez)\
**Replies:** 6\
**Last updated:** [April 28, 2020, 4:19am UTC](https://meta.discourse.org/t/changing-default-font-type-on-all-emails-the-system-sends/132401 "2020-04-28T04:19:19Z")

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Hi! I am trying to modify the invites email a new user will receive whe we send him and invitation. I am trying to meet the design needs of our company(fonts, colors,…) The fonts we need are in Google fonts site and i t…

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## [Fixing read counts in migrated forum data](https://meta.discourse.org/t/fixing-read-counts-in-migrated-forum-data/149546)

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**Author:** [@007](https://meta.discourse.org/u/007)\
**Replies:** 2\
**Last updated:** [April 27, 2020, 3:54pm UTC](https://meta.discourse.org/t/fixing-read-counts-in-migrated-forum-data/149546 "2020-04-27T15:54:10Z")

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What is the best way to run UserStats to recalculate the posts\_read number like you mentioned? Is there a built-in rake command for this or is there another method to call it? And by the way, I’m not sure if this issue …

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## [Add topics-sorted-by-create-time to \`top menu\`](https://meta.discourse.org/t/add-topics-sorted-by-create-time-to-top-menu/149472)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 1\
**Last updated:** [April 28, 2020, 2:14am UTC](https://meta.discourse.org/t/add-topics-sorted-by-create-time-to-top-menu/149472 "2020-04-28T02:14:53Z")

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I have a community that wants a topics-sorted-by-create-time (as opposed to most-recent-post time) added to top menu. It’s just a link to /new?order=created. I thought this should be relatively easy to do with a theme co…

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## [Images not loading - Possible HTTPS issue](https://meta.discourse.org/t/images-not-loading-possible-https-issue/149398)

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**Author:** [@spectrum](https://meta.discourse.org/u/spectrum)\
**Replies:** 2\
**Last updated:** [April 28, 2020, 12:17am UTC](https://meta.discourse.org/t/images-not-loading-possible-https-issue/149398 "2020-04-28T00:17:02Z")

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Hi there, We’re experiencing an issue where relative-linked images, embedded in the fashion of \<img src="/link/to/image.jpg" /\> from Drupal, are not loading once they are posted as topics within Discourse. I think this …

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## [Moderator login with SSO enabled](https://meta.discourse.org/t/moderator-login-with-sso-enabled/149170)

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**Author:** [@jenni\_alencar](https://meta.discourse.org/u/jenni_alencar)\
**Replies:** 5\
**Last updated:** [April 27, 2020, 9:15pm UTC](https://meta.discourse.org/t/moderator-login-with-sso-enabled/149170 "2020-04-27T21:15:09Z")

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Hello, I’m activating SSO in my community, the users will access only through our app. But I want the admin and moderator to lead the community through the web, for admin I access this address: /users/admin-login How…

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## [Are post read counts per user accurate?](https://meta.discourse.org/t/are-post-read-counts-per-user-accurate/54096)

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**Author:** [@zombieslayer124](https://meta.discourse.org/u/zombieslayer124)\
**Replies:** 20\
**Last updated:** [November 27, 2017, 6:50pm UTC](https://meta.discourse.org/t/are-post-read-counts-per-user-accurate/54096 "2017-11-27T18:50:14Z")

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On our forum, people have read as much as 10k-40k and it seems odd that they have read that much (me myself has read 32.7k) and I’m confused to what that means, does “read” mean the characters? Or the amount of posts if …

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## [Broken logo thumbnail in Brand Header](https://meta.discourse.org/t/broken-logo-thumbnail-in-brand-header/312664)

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**Author:** [@Michael\_SC](https://meta.discourse.org/u/Michael_SC)\
**Replies:** 3\
**Last updated:** [April 27, 2020, 7:26am UTC](https://meta.discourse.org/t/broken-logo-thumbnail-in-brand-header/312664 "2020-04-27T07:26:18Z")

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I seem to be getting a broken thumbnail displaying on the menu whenever I write in the URL of the .jpg logo (the same .jpg logo I use on my Wordpress installation) in the configuration settings. Any idea what the issue …

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## [So many broken users due to corrupt database](https://meta.discourse.org/t/so-many-broken-users-due-to-corrupt-database/135779)

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**Author:** [@hosna](https://meta.discourse.org/u/hosna)\
**Replies:** 16\
**Last updated:** [April 27, 2020, 7:24am UTC](https://meta.discourse.org/t/so-many-broken-users-due-to-corrupt-database/135779 "2020-04-27T07:24:54Z")

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I have a real issue with many of my users. The users can be seen in admin panel like this: But when I try to reveal their email address, It wont show anything to me. And also their public profile gives a 404 error. A…

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## [Rubygem timeouts during launcher rebuild app](https://meta.discourse.org/t/rubygem-timeouts-during-launcher-rebuild-app/149305)

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**Author:** [@a\_lee](https://meta.discourse.org/u/a_lee)\
**Replies:** 2\
**Last updated:** [April 27, 2020, 7:01am UTC](https://meta.discourse.org/t/rubygem-timeouts-during-launcher-rebuild-app/149305 "2020-04-27T07:01:49Z")

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Hi all, When attempting an upgrade from 2.5.0beta2 to 2.5.0.beta3 via ./launcher rebuild app on the command line I keep running into rubygem timeouts at cd /var/www/discourse && gem update bundler that cause the rebui…

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## [Replacement for whitelist-iframe](https://meta.discourse.org/t/replacement-for-whitelist-iframe/79383)

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**Author:** [@codetricity](https://meta.discourse.org/u/codetricity)\
**Replies:** 1\
**Last updated:** [January 30, 2018, 8:48pm UTC](https://meta.discourse.org/t/replacement-for-whitelist-iframe/79383 "2018-01-30T20:48:42Z")

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With Discourse 1.9, I was using the whitelist-iframe plugin below. https://github.com/scossar/whitelist-iframe with Discourse 2.0, the plug-in no longer works. I am trying to use the Discourse whitelist feature, but ne…

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## [Disable scroll to last read post](https://meta.discourse.org/t/disable-scroll-to-last-read-post/149335)

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**Author:** [@We\_Prepare](https://meta.discourse.org/u/We_Prepare)\
**Replies:** 3\
**Last updated:** [April 27, 2020, 2:43am UTC](https://meta.discourse.org/t/disable-scroll-to-last-read-post/149335 "2020-04-27T02:43:54Z")

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I run an education course community using discourse. Every time a student opens up a topic, it scrolls and takes her to the oldest unread post. I want to take him to the top of the topic not at the scrolled position. Is…

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## [How long is edit history kept for?](https://meta.discourse.org/t/how-long-is-edit-history-kept-for/149313)

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**Author:** [@TheDarkWizard](https://meta.discourse.org/u/TheDarkWizard)\
**Replies:** 2\
**Last updated:** [April 26, 2020, 5:53pm UTC](https://meta.discourse.org/t/how-long-is-edit-history-kept-for/149313 "2020-04-26T17:53:59Z")

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Hi, I’m trying to figure out how long Discourse keeps edit history for, a setting doesn’t seem to exist to change it. Does this mean that by default, Discourse just keeps it forever?

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## [Digital Ocean - setup never finds hostname](https://meta.discourse.org/t/digital-ocean-setup-never-finds-hostname/149327)

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**Author:** [@Reserves](https://meta.discourse.org/u/Reserves)\
**Replies:** 3\
**Last updated:** [April 26, 2020, 12:53pm UTC](https://meta.discourse.org/t/digital-ocean-setup-never-finds-hostname/149327 "2020-04-26T12:53:10Z")

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I’ve tried numerous times, however when Discourse set up checks the hostname, it NEVER finds it accessible on either 443 or 80. This is even though I’ve used the standard Digital Ocean set up which states these ports ar…

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