# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=625

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 626

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## [I need two different placeholders on new topic and reply body fields](https://meta.discourse.org/t/i-need-two-different-placeholders-on-new-topic-and-reply-body-fields/98352)

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**Author:** [@Dorukhan\_Akkaya](https://meta.discourse.org/u/Dorukhan_Akkaya)\
**Replies:** 1\
**Last updated:** [April 26, 2020, 8:50am UTC](https://meta.discourse.org/t/i-need-two-different-placeholders-on-new-topic-and-reply-body-fields/98352 "2020-04-26T08:50:40Z")

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I need to explain different things in NEW TOPIC \> BODY field and REPLY \> BODY field even if they are the same element. I need to use different placeholders. What I tried is to change one of them with some javascript add…

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## [Need help fixing the CSS for comments below WP post](https://meta.discourse.org/t/need-help-fixing-the-css-for-comments-below-wp-post/149296)

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**Author:** [@steelmaiden](https://meta.discourse.org/u/steelmaiden)\
**Replies:** 4\
**Last updated:** [April 26, 2020, 12:08am UTC](https://meta.discourse.org/t/need-help-fixing-the-css-for-comments-below-wp-post/149296 "2020-04-26T00:08:58Z")

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So i connected the WP discourse plugin with my forum but the comments below posts look pretty ugly. Example: Any suggestions on how to modify the CSS properly so the comments look decent would be well appreciated!

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## [TED.com in onebox is broken (2020)](https://meta.discourse.org/t/ted-com-in-onebox-is-broken-2020/149274)

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**Author:** [@Ed\_Bobkov](https://meta.discourse.org/u/Ed_Bobkov)\
**Replies:** 1\
**Last updated:** [April 25, 2020, 6:15pm UTC](https://meta.discourse.org/t/ted-com-in-onebox-is-broken-2020/149274 "2020-04-25T18:15:56Z")

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I found here that this problem was fixed: TED.com in onebox is broken But as I can see, it’s not working now. Onebox doesn’t embed ted videos. Only link preview is inserted. Embed function is active.

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## [Blank Screen for Topic on Mobile Web: TypeError in Admin Console](https://meta.discourse.org/t/blank-screen-for-topic-on-mobile-web-typeerror-in-admin-console/148417)

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**Author:** [@thedavidprice](https://meta.discourse.org/u/thedavidprice)\
**Replies:** 9\
**Last updated:** [April 25, 2020, 5:21pm UTC](https://meta.discourse.org/t/blank-screen-for-topic-on-mobile-web-typeerror-in-admin-console/148417 "2020-04-25T17:21:31Z")

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iOS vs13.3.1 Mobile Chrome v80.0.3987.95 I visited a Topic on our Forum and it loaded just the header (twice in one case, see screenshots after error output below) – effectively it was a blank page. I was logged out at…

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## [Post import, how many automated emails will suddenly start being sent daily?](https://meta.discourse.org/t/post-import-how-many-automated-emails-will-suddenly-start-being-sent-daily/149228)

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**Author:** [@007](https://meta.discourse.org/u/007)\
**Replies:** 3\
**Last updated:** [April 25, 2020, 3:59pm UTC](https://meta.discourse.org/t/post-import-how-many-automated-emails-will-suddenly-start-being-sent-daily/149228 "2020-04-25T15:59:12Z")

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I’m working on an import on a forum with tens of thousands of members. Many of these members don’t need to be imported due to being tire kicker or spammer accounts, but many are valid too. Since Discourse has daily emai…

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## [Google AdSense not showing on post page](https://meta.discourse.org/t/google-adsense-not-showing-on-post-page/144488)

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**Author:** [@christian\_01](https://meta.discourse.org/u/christian_01)\
**Replies:** 8\
**Last updated:** [April 25, 2020, 10:43am UTC](https://meta.discourse.org/t/google-adsense-not-showing-on-post-page/144488 "2020-04-25T10:43:39Z")

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Any idea why Adsense ads are showing great on my homepage and category lists pages, but not on my post pages? Home page - https://businesscomputingworld.co.uk/ Category list - https://businesscomputingworld.co.uk/c/new…

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## [When install html script facing issue?](https://meta.discourse.org/t/when-install-html-script-facing-issue/148507)

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**Author:** [@BishopV](https://meta.discourse.org/u/BishopV)\
**Replies:** 8\
**Last updated:** [April 25, 2020, 7:49am UTC](https://meta.discourse.org/t/when-install-html-script-facing-issue/148507 "2020-04-25T07:49:14Z")

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im facing issue to install pure chat script in my forum , because discourse enable whilelist filter for security protect . I tried to add few pure chat link into whitelist but still cannot show out the pure chat conversa…

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## [Copying link to post into a reply does not show preview](https://meta.discourse.org/t/copying-link-to-post-into-a-reply-does-not-show-preview/149123)

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**Author:** [@gnyma](https://meta.discourse.org/u/gnyma)\
**Replies:** 6\
**Last updated:** [April 25, 2020, 4:49am UTC](https://meta.discourse.org/t/copying-link-to-post-into-a-reply-does-not-show-preview/149123 "2020-04-25T04:49:38Z")

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Shouldn’t copied and pasted links to individual posts have a preview (much like how a quote looks like)? Mine only shows a URL line, and I’m not sure what happened. It used to work in 2018, but it doesn’t work anymore w…

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## [Organise subs in a category in boxes](https://meta.discourse.org/t/organise-subs-in-a-category-in-boxes/149185)

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**Author:** [@nevscope](https://meta.discourse.org/u/nevscope)\
**Replies:** 1\
**Last updated:** [April 24, 2020, 5:58pm UTC](https://meta.discourse.org/t/organise-subs-in-a-category-in-boxes/149185 "2020-04-24T17:58:58Z")

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Have not managed to figure out how to organise sub categories (not categories like this) in a category? Is this a component or a setting please?

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## [How to translate email: Now that you’ve been promoted, it’s time to learn about some advanced features!](https://meta.discourse.org/t/how-to-translate-email-now-that-you-ve-been-promoted-it-s-time-to-learn-about-some-advanced-features/149158)

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**Author:** [@andxblink](https://meta.discourse.org/u/andxblink)\
**Replies:** 2\
**Last updated:** [April 24, 2020, 5:26pm UTC](https://meta.discourse.org/t/how-to-translate-email-now-that-you-ve-been-promoted-it-s-time-to-learn-about-some-advanced-features/149158 "2020-04-24T17:26:44Z")

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I cannot find the email text for: Now that you’ve been promoted, it’s time to learn about some advanced features! How can I find and translate that? I get a mix of German (correct) and English (incorrect): Now that …

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## [When updating a site setting, ERROR: zero-length delimited identifier](https://meta.discourse.org/t/when-updating-a-site-setting-error-zero-length-delimited-identifier/147969)

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**Author:** [@nevscope](https://meta.discourse.org/u/nevscope)\
**Replies:** 16\
**Last updated:** [April 24, 2020, 5:21pm UTC](https://meta.discourse.org/t/when-updating-a-site-setting-error-zero-length-delimited-identifier/147969 "2020-04-24T17:21:33Z")

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In the admin I am not able to change any fields which have turned to orange/yellow -so in other words I can only save things once (those not yet updated) - any ideas what the problem could be?

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## [Mute users in Discourse for political party](https://meta.discourse.org/t/mute-users-in-discourse-for-political-party/149153)

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**Author:** [@andxblink](https://meta.discourse.org/u/andxblink)\
**Replies:** 4\
**Last updated:** [April 24, 2020, 2:21pm UTC](https://meta.discourse.org/t/mute-users-in-discourse-for-political-party/149153 "2020-04-24T14:21:35Z")

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Is there a way to stop notifications for an original post or a reply if written by a certain user? My Discourse community is by definition a “democracy” and I cannot expel anyone.

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## [How to make embedded videos full width?](https://meta.discourse.org/t/how-to-make-embedded-videos-full-width/149152)

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**Author:** [@iraszl](https://meta.discourse.org/u/iraszl)\
**Replies:** 1\
**Last updated:** [April 24, 2020, 2:06pm UTC](https://meta.discourse.org/t/how-to-make-embedded-videos-full-width/149152 "2020-04-24T14:06:43Z")

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If you look at this post you can see that the YouTube video is not full width only about 70%, which is not ideal. Is there a setting or something that can tweak to make it 100%?

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## [Rake error during update (not fatal) (again)](https://meta.discourse.org/t/rake-error-during-update-not-fatal-again/149142)

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**Author:** [@Ed\_S](https://meta.discourse.org/u/Ed_S)\
**Replies:** 0\
**Last updated:** [April 24, 2020, 1:05pm UTC](https://meta.discourse.org/t/rake-error-during-update-not-fatal-again/149142 "2020-04-24T13:05:06Z")

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Again, for information, and looking similar to an observation made previously, 5 months ago, which seemed to be explained as a transient situation: Rake error during update (not fatal) During docker upgrade: Waiting f…

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## [Hide / unlist / change category for topic until first comment](https://meta.discourse.org/t/hide-unlist-change-category-for-topic-until-first-comment/148955)

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**Author:** [@yochaimaytal](https://meta.discourse.org/u/yochaimaytal)\
**Replies:** 6\
**Last updated:** [April 24, 2020, 11:54am UTC](https://meta.discourse.org/t/hide-unlist-change-category-for-topic-until-first-comment/148955 "2020-04-24T11:54:08Z")

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Hello everyone. I am looking for a way to create a topic on the discourse platform (not an article on an external website), and have this topic invisible until someone comments on it. I was thinking about something sim…

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## [How to make it obvious who is staff?](https://meta.discourse.org/t/how-to-make-it-obvious-who-is-staff/142609)

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**Author:** [@Peter\_Galvin](https://meta.discourse.org/u/Peter_Galvin)\
**Replies:** 31\
**Last updated:** [April 24, 2020, 11:07am UTC](https://meta.discourse.org/t/how-to-make-it-obvious-who-is-staff/142609 "2020-04-24T11:07:50Z")

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I don’t see any settings to for example make it obvious who is a staff member. Any thoughts on this?

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## [Changing language for non registered user](https://meta.discourse.org/t/changing-language-for-non-registered-user/113240)

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**Author:** [@olivier](https://meta.discourse.org/u/olivier)\
**Replies:** 7\
**Last updated:** [April 24, 2020, 6:34am UTC](https://meta.discourse.org/t/changing-language-for-non-registered-user/113240 "2020-04-24T06:34:40Z")

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Hi, Some of our customers want to be able to visit our discourse in their language (we are in Switzerland, we have to play with french, german, italian and english). Thse customers are not / don’t want to register. How …

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## [Docker Container Only Listening on IPv6](https://meta.discourse.org/t/docker-container-only-listening-on-ipv6/149087)

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**Author:** [@Ghan](https://meta.discourse.org/u/Ghan)\
**Replies:** 5\
**Last updated:** [April 24, 2020, 2:39am UTC](https://meta.discourse.org/t/docker-container-only-listening-on-ipv6/149087 "2020-04-24T02:39:26Z")

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I’m working on trying to set up a test Discourse instance in a VM so I can work on importing from another software. I’m new to Docker, Discourse, and Ruby, so I’m not yet familiar with what’s going on in the background. …

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## [Indicate whether reply came from mobile or desktop](https://meta.discourse.org/t/indicate-whether-reply-came-from-mobile-or-desktop/149077)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 2\
**Last updated:** [April 24, 2020, 12:50am UTC](https://meta.discourse.org/t/indicate-whether-reply-came-from-mobile-or-desktop/149077 "2020-04-24T00:50:12Z")

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When someone replies via email there is an indicator showing that the reply came via email. Discourse knows what kind of device people are using. How hard would it be to make a theme component that added an indicator sho…

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## [Question regarding ICalendar feed for Bookmark reminders](https://meta.discourse.org/t/question-regarding-icalendar-feed-for-bookmark-reminders/149048)

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**Author:** [@fzngagan](https://meta.discourse.org/u/fzngagan)\
**Replies:** 1\
**Last updated:** [April 23, 2020, 6:48pm UTC](https://meta.discourse.org/t/question-regarding-icalendar-feed-for-bookmark-reminders/149048 "2020-04-23T18:48:27Z")

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I noticed this Discourse 2.5.0.beta3 Release Notes and was tempted to test that out. Looking at the code, I figured out that the url to be https://meta.discourse.org/u/fzngagan/bookmarks.ics This works and I can downl…

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## [Getting "No ‘other’ form found in pluralFormatPattern 0" error after installation](https://meta.discourse.org/t/getting-no-other-form-found-in-pluralformatpattern-0-error-after-installation/149041)

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**Author:** [@leog](https://meta.discourse.org/u/leog)\
**Replies:** 1\
**Last updated:** [April 23, 2020, 6:42pm UTC](https://meta.discourse.org/t/getting-no-other-form-found-in-pluralformatpattern-0-error-after-installation/149041 "2020-04-23T18:42:55Z")

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Hello. I was wondering if anyone knew how to fix the following alert error in my Discourse instance: Invalid Format: Error: No ‘other’ form found in pluralFormatPattern 0 It’s newly installed, and already went to …

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## [What Happens to Posts that are not Approved?](https://meta.discourse.org/t/what-happens-to-posts-that-are-not-approved/149017)

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**Author:** [@swamidass](https://meta.discourse.org/u/swamidass)\
**Replies:** 3\
**Last updated:** [April 23, 2020, 4:38pm UTC](https://meta.discourse.org/t/what-happens-to-posts-that-are-not-approved/149017 "2020-04-23T16:38:25Z")

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If a post is not approved, do the users have a copy of it some where so they can revise and repost it? Is there a way to find it as an admin and give them a copy if they want to revise and repost? Is there a way to add …

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## ['BAD CSRF' while creating a new post](https://meta.discourse.org/t/bad-csrf-while-creating-a-new-post/149001)

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**Author:** [@Rahul\_Goswami](https://meta.discourse.org/u/Rahul_Goswami)\
**Replies:** 1\
**Last updated:** [April 23, 2020, 5:49pm UTC](https://meta.discourse.org/t/bad-csrf-while-creating-a-new-post/149001 "2020-04-23T17:49:57Z")

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Hi, I am trying to create a new post, but I am getting ‘BAD CSRF’ error, can anyone help me with this?

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## [Moving to a new server - error with database](https://meta.discourse.org/t/moving-to-a-new-server-error-with-database/149027)

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**Author:** [@nevscope](https://meta.discourse.org/u/nevscope)\
**Replies:** 10\
**Last updated:** [April 23, 2020, 5:21pm UTC](https://meta.discourse.org/t/moving-to-a-new-server-error-with-database/149027 "2020-04-23T17:21:04Z")

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We are trying to move everything to a new server, after the migration we get this message on top: when I try to run the following inside the app: # sudo ./launcher enter app # rails c \> user = User.find\_by\_ema…

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## [How can i install Discourse forum on my win 10 dedicated server OVH](https://meta.discourse.org/t/how-can-i-install-discourse-forum-on-my-win-10-dedicated-server-ovh/148436)

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**Author:** [@Sami\_Rehman](https://meta.discourse.org/u/Sami_Rehman)\
**Replies:** 5\
**Last updated:** [April 23, 2020, 3:48pm UTC](https://meta.discourse.org/t/how-can-i-install-discourse-forum-on-my-win-10-dedicated-server-ovh/148436 "2020-04-23T15:48:20Z")

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as title says the all please guide me

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## [How do i insert Javascript into a Topic?](https://meta.discourse.org/t/how-do-i-insert-javascript-into-a-topic/44429)

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**Author:** [@broz](https://meta.discourse.org/u/broz)\
**Replies:** 7\
**Last updated:** [April 23, 2020, 2:16pm UTC](https://meta.discourse.org/t/how-do-i-insert-javascript-into-a-topic/44429 "2020-04-23T14:16:20Z")

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For example i would like to insert a optinmonster Optin. This should be the code: \<!-- This site is converting visitors into subscribers and customers with OptinMonster - http://optinmonster.com --\> \<div id="om-o1ozq0it…

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## [429 too many requests using internally nginx](https://meta.discourse.org/t/429-too-many-requests-using-internally-nginx/148976)

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**Author:** [@himanshu](https://meta.discourse.org/u/himanshu)\
**Replies:** 1\
**Last updated:** [April 23, 2020, 11:23am UTC](https://meta.discourse.org/t/429-too-many-requests-using-internally-nginx/148976 "2020-04-23T11:23:22Z")

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ERROR - 429 too many requests. is coming… DIscourse version - 2.4.1 stable, using docker only app container is working, PG and Redis is used from AWS. Nginx is running in docker container not in host so only 80 port ex…

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## [Cron in docker container (Cannot make/remove an entry for the specified session)](https://meta.discourse.org/t/cron-in-docker-container-cannot-make-remove-an-entry-for-the-specified-session/148969)

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**Author:** [@maltfield](https://meta.discourse.org/u/maltfield)\
**Replies:** 1\
**Last updated:** [April 23, 2020, 9:59am UTC](https://meta.discourse.org/t/cron-in-docker-container-cannot-make-remove-an-entry-for-the-specified-session/148969 "2020-04-23T09:59:09Z")

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I added a template to create a file in /etc/cron.d/ inside my Discourse docker container, but I can’t get the cron job to execute! Instead, I see the following entry in my docker container’s syslog: ==\> /var/log/syslog \<…

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## [OpenID Connect issue with Azure AD](https://meta.discourse.org/t/openid-connect-issue-with-azure-ad/105706)

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**Author:** [@andy.czerwonka](https://meta.discourse.org/u/andy.czerwonka)\
**Replies:** 25\
**Last updated:** [April 23, 2020, 10:16am UTC](https://meta.discourse.org/t/openid-connect-issue-with-azure-ad/105706 "2020-04-23T10:16:20Z")

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We are getting a client secret error. (oidc) Authentication failure! invalid\_credentials: OAuth2::Error, invalid\_client: AADSTS70002: Error validating credentials. AADSTS50012: Invalid client secret is provided. Trace I…

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## [Site is slow according to Search Console](https://meta.discourse.org/t/site-is-slow-according-to-search-console/148950)

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**Author:** [@iraszl](https://meta.discourse.org/u/iraszl)\
**Replies:** 6\
**Last updated:** [April 23, 2020, 10:08am UTC](https://meta.discourse.org/t/site-is-slow-according-to-search-console/148950 "2020-04-23T10:08:27Z")

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Google Search console tells me that most pages on my discourse site are ‘slow’. See graph below: When you visit the page https://www.graphicdesignforum.com/ you can see that it doesn’t feel slow, but I guess Google w…

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