# Product Support

**URL:** https://meta.discourse.org/c/support/6.md?page=638

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 639

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## [Edit CSS/HTML editor cursor offset makes it unusable due to CSS font override](https://meta.discourse.org/t/edit-css-html-editor-cursor-offset-makes-it-unusable-due-to-css-font-override/144725)

<div class="topic-metadata">

**Author:** [@amatthews](https://meta.discourse.org/u/amatthews)\
**Replies:** 12\
**Last updated:** [March 25, 2020, 9:33pm UTC](https://meta.discourse.org/t/edit-css-html-editor-cursor-offset-makes-it-unusable-due-to-css-font-override/144725 "2020-03-25T21:33:16Z")

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I’m a first time user of Discourse, having inherited the administration of the site from another coworker. As I’m working through a backlog of UI requests I’m noticing that the editor to make these changes is almost unus…

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## [Just switched from private to public, blocked by robots.txt](https://meta.discourse.org/t/just-switched-from-private-to-public-blocked-by-robots-txt/145473)

<div class="topic-metadata">

**Author:** [@jord8on](https://meta.discourse.org/u/jord8on)\
**Replies:** 7\
**Last updated:** [March 25, 2020, 6:58pm UTC](https://meta.discourse.org/t/just-switched-from-private-to-public-blocked-by-robots-txt/145473 "2020-03-25T18:58:22Z")

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I just opened our forums to be discovered by Google and used the search console to index our site. (I’m not sure if there are other things that I should be doing ¯\\\_(ツ)\_/¯ (any suggestions?) Here’s the feedback I got f…

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## [Duplicate URLs in user profiles due to locations plugin](https://meta.discourse.org/t/duplicate-urls-in-user-profiles-due-to-locations-plugin/145564)

<div class="topic-metadata">

**Author:** [@christian\_01](https://meta.discourse.org/u/christian_01)\
**Replies:** 2\
**Last updated:** [March 25, 2020, 6:53pm UTC](https://meta.discourse.org/t/duplicate-urls-in-user-profiles-due-to-locations-plugin/145564 "2020-03-25T18:53:51Z")

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I seem to have developed duplicate URL listings on user profiles. Anyone know how to hide the second (non-hyperlinked) instance please?

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## [What are the best example websites with high discourse integrations](https://meta.discourse.org/t/what-are-the-best-example-websites-with-high-discourse-integrations/123500)

<div class="topic-metadata">

**Author:** [@DeepGlue](https://meta.discourse.org/u/DeepGlue)\
**Replies:** 2\
**Last updated:** [March 25, 2020, 5:13pm UTC](https://meta.discourse.org/t/what-are-the-best-example-websites-with-high-discourse-integrations/123500 "2020-03-25T17:13:18Z")

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What are the best websites using discourse and also the ones which have seemlessly integrated discourse into it. I am thinking like muut but in discourse style. Are there any ?

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## [Command line disable Two Factor Authentication](https://meta.discourse.org/t/command-line-disable-two-factor-authentication/121480)

<div class="topic-metadata">

**Author:** [@thaidb](https://meta.discourse.org/u/thaidb)\
**Replies:** 12\
**Last updated:** [March 25, 2020, 3:01am UTC](https://meta.discourse.org/t/command-line-disable-two-factor-authentication/121480 "2020-03-25T03:01:27Z")

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Hello everyone, I have mistake that i delete Google Authentication Discourse on Mobile so Now i can’t login to Discourse. My question is … Can we disable Two Factor Authentication by command line SSH ? Thank you!

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## [CR's added between list entries when pasting Markdown](https://meta.discourse.org/t/crs-added-between-list-entries-when-pasting-markdown/145412)

<div class="topic-metadata">

**Author:** [@RangerRick](https://meta.discourse.org/u/RangerRick)\
**Replies:** 7\
**Last updated:** [March 25, 2020, 1:40am UTC](https://meta.discourse.org/t/crs-added-between-list-entries-when-pasting-markdown/145412 "2020-03-25T01:40:52Z")

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Sometime in the last couple of months, Discourse has started adding carriage returns between bullet list entries when I paste markdown into a new post window. For example, when I copy a simple list from my text editor: …

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## [Sendgrid not working](https://meta.discourse.org/t/sendgrid-not-working/145472)

<div class="topic-metadata">

**Author:** [@Adam\_Indrigo](https://meta.discourse.org/u/Adam_Indrigo)\
**Replies:** 6\
**Last updated:** [March 25, 2020, 1:39am UTC](https://meta.discourse.org/t/sendgrid-not-working/145472 "2020-03-25T01:39:33Z")

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I just started using discourse with GCP (Google Cloud Platform) on ubuntu. I reinstalled discourse freshly like, 2-3 times? And everytime I try sendgrid doesn’t work. It worked once, when discourse was installed as a tes…

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## [How to integrate Auth0 single sign on without Auth0-Discourse plugin?](https://meta.discourse.org/t/how-to-integrate-auth0-single-sign-on-without-auth0-discourse-plugin/59397)

<div class="topic-metadata">

**Author:** [@viet](https://meta.discourse.org/u/viet)\
**Replies:** 2\
**Last updated:** [January 10, 2018, 4:03am UTC](https://meta.discourse.org/t/how-to-integrate-auth0-single-sign-on-without-auth0-discourse-plugin/59397 "2018-01-10T04:03:54Z")

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I’d like to integrate single sign on via Auth0 but I’m afraid I would mess it up, can you guys help show me the steps? The host currently doesn’t allow additional plugin so I need to configure it without plugins for now…

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## [What does "who can see this group" mean?](https://meta.discourse.org/t/what-does-who-can-see-this-group-mean/82411)

<div class="topic-metadata">

**Author:** [@carlokok](https://meta.discourse.org/u/carlokok)\
**Replies:** 4\
**Last updated:** [March 24, 2020, 10:13pm UTC](https://meta.discourse.org/t/what-does-who-can-see-this-group-mean/82411 "2020-03-24T22:13:54Z")

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there’s a setting on the groups page; “Who can see this group”; if I set that to public; my group messages will still be hidden right?

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## [Fire SSO Login to discourse onLogIn on external site](https://meta.discourse.org/t/fire-sso-login-to-discourse-onlogin-on-external-site/145222)

<div class="topic-metadata">

**Author:** [@bvdrie72](https://meta.discourse.org/u/bvdrie72)\
**Replies:** 5\
**Last updated:** [March 24, 2020, 8:23pm UTC](https://meta.discourse.org/t/fire-sso-login-to-discourse-onlogin-on-external-site/145222 "2020-03-24T20:23:07Z")

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We are using discourse with SSO and it works great. However, I am running into an odd situation. We are leveraging Discourse private messaging links on our external site (paddling.com) to spawn a new private message o…

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## [Anyone tried embedding folding@home statistics into your forum?](https://meta.discourse.org/t/anyone-tried-embedding-folding-home-statistics-into-your-forum/145440)

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**Author:** [@sunjam](https://meta.discourse.org/u/sunjam)\
**Replies:** 1\
**Last updated:** [March 24, 2020, 7:07pm UTC](https://meta.discourse.org/t/anyone-tried-embedding-folding-home-statistics-into-your-forum/145440 "2020-03-24T19:07:56Z")

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Our community is experimenting with folding@home and wondering if there is a way to embed foldingathome statistics into a Discourse thread. Any ideas or tips appreciated! Here is more info on the project related to Cor…

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## [Telephone support?](https://meta.discourse.org/t/telephone-support/145397)

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**Author:** [@keyval](https://meta.discourse.org/u/keyval)\
**Replies:** 2\
**Last updated:** [March 24, 2020, 4:20pm UTC](https://meta.discourse.org/t/telephone-support/145397 "2020-03-24T16:20:07Z")

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Hello, I am looking telephone support in order to customize some communications to our members. Please assist?

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## [Email notification of New Topic (for admins)](https://meta.discourse.org/t/email-notification-of-new-topic-for-admins/145386)

<div class="topic-metadata">

**Author:** [@christian\_01](https://meta.discourse.org/u/christian_01)\
**Replies:** 7\
**Last updated:** [March 24, 2020, 4:15pm UTC](https://meta.discourse.org/t/email-notification-of-new-topic-for-admins/145386 "2020-03-24T16:15:48Z")

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Is there a setting so admins can receive an email \[for a set category\] when a user posts a new topic? I know a little blue circle appears by my profile pic when I’m watching a category, but it means I have to be on my s…

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## [Category title can't be longer than 50 characters](https://meta.discourse.org/t/category-title-cant-be-longer-than-50-characters/145369)

<div class="topic-metadata">

**Author:** [@epalley](https://meta.discourse.org/u/epalley)\
**Replies:** 4\
**Last updated:** [March 24, 2020, 3:18pm UTC](https://meta.discourse.org/t/category-title-cant-be-longer-than-50-characters/145369 "2020-03-24T15:18:07Z")

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Hello ! I would like to create a new category, with a title exceeding the limit of 50 characters. Is there a parameter or a way to put a title longer than the maximum lenght ? Thank you for your help ! :grinning:

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## [API list\_users with Staff API key misses emails](https://meta.discourse.org/t/api-list-users-with-staff-api-key-misses-emails/145406)

<div class="topic-metadata">

**Author:** [@hellekin](https://meta.discourse.org/u/hellekin)\
**Replies:** 1\
**Last updated:** [March 24, 2020, 2:53pm UTC](https://meta.discourse.org/t/api-list-users-with-staff-api-key-misses-emails/145406 "2020-03-24T14:53:37Z")

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Continuing the discussion from Get user email, emails.json seems not working: The API documentation for list\_users states that the resulting JSON response provides email field. The above discussion mentions that: Usin…

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## [Number of Latest Topics on Categories View](https://meta.discourse.org/t/number-of-latest-topics-on-categories-view/34766)

<div class="topic-metadata">

**Author:** [@JeffreyKeefer](https://meta.discourse.org/u/JeffreyKeefer)\
**Replies:** 3\
**Last updated:** [March 24, 2020, 2:09pm UTC](https://meta.discourse.org/t/number-of-latest-topics-on-categories-view/34766 "2020-03-24T14:09:45Z")

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Is there a way to get more than the 3 latest categories listed in the Category View? Right now, we are using that as our home page http://forum.networkedlearning.net/categories (BTW, we renamed categories as Discussions)…

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## [How can I view Discourse mobile format in Windows 10?](https://meta.discourse.org/t/how-can-i-view-discourse-mobile-format-in-windows-10/145111)

<div class="topic-metadata">

**Author:** [@ringgit](https://meta.discourse.org/u/ringgit)\
**Replies:** 1\
**Last updated:** [March 22, 2020, 5:26am UTC](https://meta.discourse.org/t/how-can-i-view-discourse-mobile-format-in-windows-10/145111 "2020-03-22T05:26:58Z")

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In Mac desktop, there’s a really cool app called Fluid, which basically transform your web page into a standalone Mac app with its own icon. With this app, I can put any Discourse forum as a standalone app/window. On top…

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## [Topic doesn't show new posts on the fly anymore](https://meta.discourse.org/t/topic-doesnt-show-new-posts-on-the-fly-anymore/145031)

<div class="topic-metadata">

**Author:** [@Krischan](https://meta.discourse.org/u/Krischan)\
**Replies:** 3\
**Last updated:** [March 24, 2020, 1:03am UTC](https://meta.discourse.org/t/topic-doesnt-show-new-posts-on-the-fly-anymore/145031 "2020-03-24T01:03:25Z")

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With the latest Discourse update a user does no longer see a new post to his topic immediately. He needs to reload the site to see the post. Any hints where to look for the bug? Logs show lots of these errors: TypeErro…

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## [Limit post replies in a category?](https://meta.discourse.org/t/limit-post-replies-in-a-category/77521)

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**Author:** [@Chris\_S](https://meta.discourse.org/u/Chris_S)\
**Replies:** 8\
**Last updated:** [March 24, 2020, 12:35am UTC](https://meta.discourse.org/t/limit-post-replies-in-a-category/77521 "2020-03-24T00:35:37Z")

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Imagine you have a support category. Is there a way to let anyone create a support topic but only allow the original posted and moderators/staff access to reply? The problem we are running into is that users create a su…

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## [S3 image upload access denied while backups upload working fine](https://meta.discourse.org/t/s3-image-upload-access-denied-while-backups-upload-working-fine/104071)

<div class="topic-metadata">

**Author:** [@Umashankar\_Ankuri](https://meta.discourse.org/u/Umashankar_Ankuri)\
**Replies:** 22\
**Last updated:** [March 23, 2020, 11:35pm UTC](https://meta.discourse.org/t/s3-image-upload-access-denied-while-backups-upload-working-fine/104071 "2020-03-23T23:35:49Z")

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I’m getting an issue with S3 setup, wherein backups are uploading just fine to the s3 bucket but image uploads give this error Encountered an error while migrating /uploads/default/original/1X/ea17a258eff7a95045bda914c1…

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## [Is it possible to return all @mentions from only one category?](https://meta.discourse.org/t/is-it-possible-to-return-all-mentions-from-only-one-category/145141)

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**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 4\
**Last updated:** [March 23, 2020, 10:04pm UTC](https://meta.discourse.org/t/is-it-possible-to-return-all-mentions-from-only-one-category/145141 "2020-03-23T22:04:25Z")

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Basically, the data returned here: Profile - Canapin - Discourse Meta but restricted to only one category.

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## [Add CSP sources to the plugin](https://meta.discourse.org/t/add-csp-sources-to-the-plugin/140306)

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**Author:** [@marianord](https://meta.discourse.org/u/marianord)\
**Replies:** 6\
**Last updated:** [March 23, 2020, 8:07pm UTC](https://meta.discourse.org/t/add-csp-sources-to-the-plugin/140306 "2020-03-23T20:07:50Z")

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According to Mitigate XSS Attacks with Content Security Policy it’s possible to add a set of sources to the CSP policies. I think it would be a great thing to add a group of sources like the ones above for Google AdSens…

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## [Imported users marked as suspect](https://meta.discourse.org/t/imported-users-marked-as-suspect/144071)

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**Author:** [@J5lx](https://meta.discourse.org/u/J5lx)\
**Replies:** 10\
**Last updated:** [March 23, 2020, 4:32pm UTC](https://meta.discourse.org/t/imported-users-marked-as-suspect/144071 "2020-03-23T16:32:17Z")

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I operate a forum that was migrated from bbPress to Discourse about two years ago, and since the last update a few hours ago I’ve noticed a lot of users getting flagged as suspect all of a sudden. They are all users who …

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## [When to use "readonly mode during backup"](https://meta.discourse.org/t/when-to-use-readonly-mode-during-backup/136009)

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**Author:** [@Ed\_S](https://meta.discourse.org/u/Ed_S)\
**Replies:** 7\
**Last updated:** [March 23, 2020, 2:03pm UTC](https://meta.discourse.org/t/when-to-use-readonly-mode-during-backup/136009 "2020-03-23T14:03:23Z")

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I see there’s a checkbox for “readonly mode during backup” which is not checked by default. I suppose backups work fine without it - when might this feature be needed?

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## [Auto-sign-in with the OpenId Connect Plugin and AWS Cognito](https://meta.discourse.org/t/auto-sign-in-with-the-openid-connect-plugin-and-aws-cognito/145170)

<div class="topic-metadata">

**Author:** [@JQ331](https://meta.discourse.org/u/JQ331)\
**Replies:** 8\
**Last updated:** [March 23, 2020, 1:19pm UTC](https://meta.discourse.org/t/auto-sign-in-with-the-openid-connect-plugin-and-aws-cognito/145170 "2020-03-23T13:19:21Z")

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Hi. Brand new to Discourse. I have an app running on AWS, which uses Cognito for authentication. I want to link this app to my new Discourse hosted forum. I’ve got a good start, but I’m hoping somebody can provide guidan…

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## [Expanding topic shows wrong poll result value](https://meta.discourse.org/t/expanding-topic-shows-wrong-poll-result-value/145199)

<div class="topic-metadata">

**Author:** [@nexo](https://meta.discourse.org/u/nexo)\
**Replies:** 2\
**Last updated:** [March 23, 2020, 8:32am UTC](https://meta.discourse.org/t/expanding-topic-shows-wrong-poll-result-value/145199 "2020-03-23T08:32:22Z")

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In a user’s activity page, clicking the arrow on a topic to show its contents does not display the correct value for polls/results. Can somebody who’s made a poll on Meta share if they can repro? Thanks.

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## [Help! I need to make just one category public](https://meta.discourse.org/t/help-i-need-to-make-just-one-category-public/145171)

<div class="topic-metadata">

**Author:** [@nathank](https://meta.discourse.org/u/nathank)\
**Replies:** 3\
**Last updated:** [March 23, 2020, 3:23am UTC](https://meta.discourse.org/t/help-i-need-to-make-just-one-category-public/145171 "2020-03-23T03:23:13Z")

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I have an urgent need to make one category public in a private forum. This is to communicate what our health professionals think in real time in a poll regarding an urgent COVID-19 issue, to contribute to the increasing…

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## [How to add links on home page menu to other site?](https://meta.discourse.org/t/how-to-add-links-on-home-page-menu-to-other-site/145181)

<div class="topic-metadata">

**Author:** [@JQ331](https://meta.discourse.org/u/JQ331)\
**Replies:** 2\
**Last updated:** [March 23, 2020, 1:54am UTC](https://meta.discourse.org/t/how-to-add-links-on-home-page-menu-to-other-site/145181 "2020-03-23T01:54:55Z")

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I just set up discourse with business hosting. I’m trying to integrate my forum with a separate web app. From my searching around here, it looks like fully integrating the forum into the app itself would require putting …

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## [Option to mark as solved](https://meta.discourse.org/t/option-to-mark-as-solved/77516)

<div class="topic-metadata">

**Author:** [@communitygal](https://meta.discourse.org/u/communitygal)\
**Replies:** 2\
**Last updated:** [January 8, 2018, 10:50pm UTC](https://meta.discourse.org/t/option-to-mark-as-solved/77516 "2018-01-08T22:50:04Z")

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https://www.secopshub.com/t/ad-account-question/152 OP has tried to mark the response as correct. There is no option to do so. Can you look into it? Thanks, Emma

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## [Optimize Discourse digest period](https://meta.discourse.org/t/optimize-discourse-digest-period/145036)

<div class="topic-metadata">

**Author:** [@ikravets](https://meta.discourse.org/u/ikravets)\
**Replies:** 11\
**Last updated:** [March 22, 2020, 7:06pm UTC](https://meta.discourse.org/t/optimize-discourse-digest-period/145036 "2020-03-22T19:06:05Z")

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Hi all, Is it possible to optimize the digest period per thousands of community? Every Monday Discourse sends a few thousand emails in 1-2 seconds which leads to SPAM problem with our custom mail server. How to reset “…

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